Join to apply for the customer success manager role at elev8. io get ai-powered advice on this job and more exclusive features. about elev8. io elev8 provides 360° patient acquisition solutions for behavioral health brands by helping them with: gener...
Neowork is on the lookout for an experienced and organized technical project manager to join our growing team in colombia. in this critical role, you will oversee and manage high-impact projects, ensuring they are completed on time, within scope, and...
Profesional en psicología, comunicación social, o áreas administrativas - experiência no menor a 2 años como encargada del área de bienestar, en empresas de mas de 1000 personas, preferiblemente sector bpo - **nível de ingles b2** **funciones**: - elaboración y seguimiento del plan de trabajo anual del Área de bienestar laboral, con la finalidad de establecer las actividades y proyectos a realizar para beneficio de los trabajadores. - tener la aprobación de la alta gerencia o la gerencia encargada del plan anual o mensual de actividades de bienestar para su implementación. - coordinar y realizar las actividades, deportivas, recreativas y socio-culturales, en beneficio de los trabajadores, para fortalecer las relaciones interpersonales y así mantener un clima laboral que permita alcanzar las metas propuestas. - impactar con las actividades de bienestar laboral la rotación del personal en la empresa, logrando una cultura en los trabajadores de fidelización corporativa a nível de todos los cargos. - organizar, ejecutar y liderar las actividades de celebración de fechas importantes, incluyendo cumpleaños del personal y de la empresa, para mantener un mejor ambiente laboral. - buscar y gestionar alianzas corporativas para traer beneficios a los trabajadores, siendo responsable de presentar propuestas a la alta gerencia o a la gerencia encargada para su aprobación y formalización. - entregar los premios o beneficios a los trabajadores de la empresa, conservando constancia de la entrega mediante acta debidamente firmada, manteniendo un control de lo asignado, lo pendient...
Elev8.io is changing the game for behavioral healthcompanies and is committed to helping our clientele close the gapbetween the millions suffering from addiction or mental healthstruggles. we are rapidly growing and are looking for a proactive,outspoken customer success manager to serve as a strategic partnerfor our clients, helping them achieve their business goals. -provide tailored solutions to optimize the customers experience andensure they are maximizing the value of our products. - lead clientonboarding, ensuring a smooth transition from sales toimplementation by providing clear guidance, resources, and tailoredsolutions. - serve as the primary point of contact for clients inthe behavioral health space after the sale, managing day-to-dayinteractions and ensuring a seamless experience throughout thecustomer lifecycle. - partner closely with product fulfillmentteams such as seo and ppc to stay informed about project progress,campaign statuses, and any updates that impact customers. -proactively identify opportunities for upselling and cross-sellingwithin existing customer accounts, driving additional revenue byoffering relevant solutions that meet customer needs. - act as thevoice of the customer within the company, providing feedback andinsights to the product, product fulfillment, and leadership teams. - monitor and report on customer health scores, churn risk, andoverall customer success metrics. - work closely with the projectmanagement team to align efforts and ensure a consistent,high-quality customer experience. qualifications: - provenexperience in sales, ...
We are seeking a detail-oriented and experiencedaccounting manager to join our dynamic finance team. thisindividual will be responsible for overseeing the day-to-dayaccounting operations, leading a team of two staff accountants, andmanaging the development and implementation of accounting policiesand internal controls. this role will play a key part in preparingthe company for a successful transition to a public entity,including the preparation of financial statements and ensuringcompliance with nasdaq and sec regulations. key responsibilities:1. directly manage and mentor a team of two staff accountants,ensuring smooth daily operations, professional development, andeffective performance. 2. provide guidance, training, anddevelopment opportunities for the team to promote growth andefficiency. 3. oversee the preparation of monthly, quarterly, andannual financial statements, ensuring accuracy, completeness, andcompliance with u.s. gaap. 4. review journal entries,reconciliations, and other financial transactions to ensure properaccounting and reporting. 5. monitor and manage the company's cashflow, accounts receivable, accounts payable, and general ledger.policy & internal controls development: 1. develop, implement,and enforce accounting policies and procedures to ensure theintegrity of financial data, operational efficiency, and compliancewith regulations. 2. design and establish internal controls thatmitigate financial risks and improve operational accuracy. 3.review and update internal control processes regularly to remaincompliant with industry standards and regulations. ...
**immediately hiring!!** - english has to be fluent advanced or c1 and above **job brief** we are looking for a virtual assistant to provide administrative support to our team while working remotely. ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision. **responsibilities** - schedule meetings - book travel and accommodations - manage a contact list - prepare customer spreadsheets and keep online records - organize managers’ calendars - perform market research - create presentations, as assigned - address employees administrative queries - provide customer service as first point of contact **requirements**: - stable internet connection and laptop or pc used - proven experience as a virtual assistant or relevant role - familiarity with current technologies, like desktop sharing, cloud services and voip - experience with word-processing software and spreadsheets (e.g. ms office) - knowledge of online calendars and scheduling (e.g. google calendar) - excellent time management skills - solid organizational skills **working salary**:360 usd within training period // 400 usd after training period with incentives of 100 usd for every contract sold and high performance reward. note: this is a work from home job that requires applicants fluent in english and spanish language...
We are seeking a detail-oriented and experienced accounting manager to join our dynamic finance team. thisindividual will be responsible for overseeing the day-to-dayaccounting operations, leading a team of two staff accountants, andmanaging the development and implementation of accounting policiesand internal controls. this role will play a key part in preparingthe company for a successful transition to a public entity,including the preparation of financial statements and ensuringcompliance with nasdaq and sec regulations. key responsibilities:1. directly manage and mentor a team of two staff accountants,ensuring smooth daily operations, professional development, andeffective performance. 2. provide guidance, training, anddevelopment opportunities for the team to promote growth andefficiency. 3. oversee the preparation of monthly, quarterly, andannual financial statements, ensuring accuracy, completeness, andcompliance with u.s. gaap. 4. review journal entries,reconciliations, and other financial transactions to ensure properaccounting and reporting. 5. monitor and manage the company's cashflow, accounts receivable, accounts payable, and general ledger. policy & internal controls development: 1. develop, implement,and enforce accounting policies and procedures to ensure theintegrity of financial data, operational efficiency, and compliancewith regulations. 2. design and establish internal controls thatmitigate financial risks and improve operational accuracy. 3. review and update internal control processes regularly to remaincompliant with industry standards and regul...
We are seeking a detail-oriented and experienced accounting manager to join our dynamic finance team. thisindividual will be responsible for overseeing the day-to-dayaccounting operations, leading a team of two staff accountants, andmanaging the development and implementation of accounting policiesand internal controls. this role will play a key part in preparingthe company for a successful transition to a public entity,including the preparation of financial statements and ensuringcompliance with nasdaq and sec regulations. key responsibilities:1. directly manage and mentor a team of two staff accountants,ensuring smooth daily operations, professional development, andeffective performance. 2. provide guidance, training, anddevelopment opportunities for the team to promote growth andefficiency. 3. oversee the preparation of monthly, quarterly, andannual financial statements, ensuring accuracy, completeness, andcompliance with u.s. gaap. 4. review journal entries,reconciliations, and other financial transactions to ensure properaccounting and reporting. 5. monitor and manage the company's cashflow, accounts receivable, accounts payable, and general ledger. policy & internal controls development: 1. develop, implement,and enforce accounting policies and procedures to ensure theintegrity of financial data, operational efficiency, and compliancewith regulations. 2. design and establish internal controls thatmitigate financial risks and improve operational accuracy. 3. review and update internal control processes regularly to remaincompliant with industry standards and regul...
We are seeking a detail-oriented and experienced accounting manager to join our dynamic finance team. thisindividual will be responsible for overseeing the day-to-dayaccounting operations, leading a team of two staff accountants, andmanaging the development and implementation of accounting policiesand internal controls. this role will play a key part in preparingthe company for a successful transition to a public entity,including the preparation of financial statements and ensuringcompliance with nasdaq and sec regulations. key responsibilities:1. directly manage and mentor a team of two staff accountants,ensuring smooth daily operations, professional development, andeffective performance. 2. provide guidance, training, anddevelopment opportunities for the team to promote growth andefficiency. 3. oversee the preparation of monthly, quarterly, andannual financial statements, ensuring accuracy, completeness, andcompliance with u.s. gaap. 4. review journal entries,reconciliations, and other financial transactions to ensure properaccounting and reporting. 5. monitor and manage the company's cashflow, accounts receivable, accounts payable, and general ledger. policy & internal controls development: 1. develop, implement,and enforce accounting policies and procedures to ensure theintegrity of financial data, operational efficiency, and compliancewith regulations. 2. design and establish internal controls thatmitigate financial risks and improve operational accuracy. 3. review and update internal control processes regularly to remaincompliant with industry standards and regul...
Elev8 provides 360° patient acquisition solutions for behavioral health brands by helping them with: 1) generating vob-qualified leads on multiple channels via elev8media 2) increasing efficiency by enhancing their crm & techstack via elev8tech 3) improving their overall lead-to-admit conversion rates via elev8sales position summary elev8.io is changing the game for behavioral health companies, committed to helping our clients close the gap between the millions suffering from addiction or mental health problems. we are rapidly growing and are looking for a proactive, outspoken customer success manager to serve as a strategic partner for our clients, helping them achieve their business goals. key responsibilities - provide tailored solutions to optimize the customers experience and ensure they are maximizing the value of our products. - lead client onboarding, ensuring a smooth transition from sales to implementation by providing clear guidance, resources, and tailored solutions. - serve as the primary point of contact for clients in the behavioral health space after the sale, managing day-to-day interactions and ensuring a seamless experience throughout the customer lifecycle. - partner closely with product fulfillment teams such as seo and ppc to stay informed about project progress, campaign statuses, and any updates that impact customers. - proactively identify opportunities for upselling and cross-selling within existing customer accounts, driving additional revenue by offering relevant solutions that meet customer needs. - act as the voice of the custo...
Elev8.io is changing the game for behavioral healthcompanies and is committed to helping our clientele close the gapbetween the millions suffering from addiction or mental healthstruggles. we are rapidly growing and are looking for a proactive,outspoken customer success manager to serve as a strategic partnerfor our clients, helping them achieve their business goals. -provide tailored solutions to optimize the customers experience andensure they are maximizing the value of our products. - lead clientonboarding, ensuring a smooth transition from sales toimplementation by providing clear guidance, resources, and tailoredsolutions. - serve as the primary point of contact for clients inthe behavioral health space after the sale, managing day-to-dayinteractions and ensuring a seamless experience throughout thecustomer lifecycle. - partner closely with product fulfillmentteams such as seo and ppc to stay informed about project progress,campaign statuses, and any updates that impact customers. -proactively identify opportunities for upselling and cross-sellingwithin existing customer accounts, driving additional revenue byoffering relevant solutions that meet customer needs. - act as thevoice of the customer within the company, providing feedback andinsights to the product, product fulfillment, and leadership teams.- monitor and report on customer health scores, churn risk, andoverall customer success metrics. - work closely with the projectmanagement team to align efforts and ensure a consistent,high-quality customer experience. qualifications: - provenexperience in sales, custom...
**position overview**: **key responsibilities**: team leadership and development: - lead, mentor, and develop the team of trainers assigned to the role. - foster a culture of accountability, collaboration, and continuous learning within the team. **client relationship management**: - establish and maintain strong relationships of trust and value with clients and assigned accounts. - act as a point of contact for clients, providing updates and addressing any concerns related to training. **collaboration with stakeholders**: - work closely with operations (ops) and quality assurance (qa) teams to improve the performance of new hires and operational teams. - participate in and contribute to meetings with clients, operations, and stakeholders to ensure alignment on training goals. **training execution and performance**: - take ownership of leading the execution of new hire training waves, ensuring achievement of graduation rates and scorecard targets. - oversee the training framework for new hire waves, monitoring classes, and ensuring successful outcomes for each wave. - identify areas for improvement in training processes and propose actionable solutions. **strategic initiatives**: - participate in and support activities assigned by the operations manager (om) or senior vice manager (svm) to enhance training processes. - represent the training team in client meetings and stakeholder engagements, showcasing expertise and results. - analyze training metrics and provide insights to improve program effectiveness. **administrative responsibilities**: ...
Profesional en psicología, comunicación social, o áreas administrativas - experiência no menor a 2 años como encargada del área de bienestar, en empresas de mas de 1000 personas, preferiblemente sector bpo - **nível de ingles b2** **funciones**: - elaboración y seguimiento del plan de trabajo anual del Área de bienestar laboral, con la finalidad de establecer las actividades y proyectos a realizar para beneficio de los trabajadores. - tener la aprobación de la alta gerencia o la gerencia encargada del plan anual o mensual de actividades de bienestar para su implementación. - coordinar y realizar las actividades, deportivas, recreativas y socio-culturales, en beneficio de los trabajadores, para fortalecer las relaciones interpersonales y así mantener un clima laboral que permita alcanzar las metas propuestas. - impactar con las actividades de bienestar laboral la rotación del personal en la empresa, logrando una cultura en los trabajadores de fidelización corporativa a nível de todos los cargos. - organizar, ejecutar y liderar las actividades de celebración de fechas importantes, incluyendo cumpleaños del personal y de la empresa, para mantener un mejor ambiente laboral. - buscar y gestionar alianzas corporativas para traer beneficios a los trabajadores, siendo responsable de presentar propuestas a la alta gerencia o a la gerencia encargada para su aprobación y formalización. - entregar los premios o beneficios a los trabajadores de la empresa, conservando constancia de la entrega mediante acta debidamente firmada, manteniendo un control de lo asignado, lo pendie...
We are seeking a detail-oriented and experiencedaccounting manager to join our dynamic finance team. thisindividual will be responsible for overseeing the day-to-dayaccounting operations, leading a team of two staff accountants, andmanaging the development and implementation of accounting policiesand internal controls. this role will play a key part in preparingthe company for a successful transition to a public entity,including the preparation of financial statements and ensuringcompliance with nasdaq and sec regulations. key responsibilities:1. directly manage and mentor a team of two staff accountants,ensuring smooth daily operations, professional development, andeffective performance. 2. provide guidance, training, anddevelopment opportunities for the team to promote growth andefficiency. 3. oversee the preparation of monthly, quarterly, andannual financial statements, ensuring accuracy, completeness, andcompliance with u.s. gaap. 4. review journal entries,reconciliations, and other financial transactions to ensure properaccounting and reporting. 5. monitor and manage the company's cashflow, accounts receivable, accounts payable, and general ledger.policy & internal controls development: 1. develop, implement,and enforce accounting policies and procedures to ensure theintegrity of financial data, operational efficiency, and compliancewith regulations. 2. design and establish internal controls thatmitigate financial risks and improve operational accuracy. 3.review and update internal control processes regularly to remaincompliant with industry standards and regulations. ...
We are seeking a detail-oriented and experiencedaccounting manager to join our dynamic finance team. thisindividual will be responsible for overseeing the day-to-dayaccounting operations, leading a team of two staff accountants, andmanaging the development and implementation of accounting policiesand internal controls. this role will play a key part in preparingthe company for a successful transition to a public entity,including the preparation of financial statements and ensuringcompliance with nasdaq and sec regulations. key responsibilities:1. directly manage and mentor a team of two staff accountants,ensuring smooth daily operations, professional development, andeffective performance. 2. provide guidance, training, anddevelopment opportunities for the team to promote growth andefficiency. 3. oversee the preparation of monthly, quarterly, andannual financial statements, ensuring accuracy, completeness, andcompliance with u.s. gaap. 4. review journal entries,reconciliations, and other financial transactions to ensure properaccounting and reporting. 5. monitor and manage the company's cashflow, accounts receivable, accounts payable, and general ledger.policy & internal controls development: 1. develop, implement,and enforce accounting policies and procedures to ensure theintegrity of financial data, operational efficiency, and compliancewith regulations. 2. design and establish internal controls thatmitigate financial risks and improve operational accuracy. 3.review and update internal control processes regularly to remaincompliant with industry standards and regulations. ...
We are seeking a detail-oriented and experiencedaccounting manager to join our dynamic finance team. thisindividual will be responsible for overseeing the day-to-dayaccounting operations, leading a team of two staff accountants, andmanaging the development and implementation of accounting policiesand internal controls. this role will play a key part in preparingthe company for a successful transition to a public entity,including the preparation of financial statements and ensuringcompliance with nasdaq and sec regulations. key responsibilities:1. directly manage and mentor a team of two staff accountants,ensuring smooth daily operations, professional development, andeffective performance. 2. provide guidance, training, anddevelopment opportunities for the team to promote growth andefficiency. 3. oversee the preparation of monthly, quarterly, andannual financial statements, ensuring accuracy, completeness, andcompliance with u.s. gaap. 4. review journal entries,reconciliations, and other financial transactions to ensure properaccounting and reporting. 5. monitor and manage the company's cashflow, accounts receivable, accounts payable, and general ledger.policy & internal controls development: 1. develop, implement,and enforce accounting policies and procedures to ensure theintegrity of financial data, operational efficiency, and compliancewith regulations. 2. design and establish internal controls thatmitigate financial risks and improve operational accuracy. 3.review and update internal control processes regularly to remaincompliant with industry standards and regulations. ...
**1. training and development** 1.1 train the employees of contact point 360 who are assigned by management. 1.2 develop an optimal training plan according to the company's campaigns. 1.3 identify priority areas for employee training. 1.4 detect present and future training needs, suggesting programs to improve employee productivity. 1.5 provide knowledge aimed at improving the employee's job performance. **2. monitoring and quality evaluation** 2.1 perform call monitoring as required. 2.2 prepare and analyze internal and external quality reports. 2.3 meet the weekly and monthly call center evaluation metrics. 2.4 use a data management system to compile and track team and individual performance. 2.5 provide feedback to agents. **3. feedback and continuous improvement** 3.1 give feedback by communicating process errors and suggesting improvements. 3.2 evaluate, recommend, and implement processes to provide the best customer support. 3.3 provide feedback and reports to the operations director, supervisors, team leaders, and team members. **4. communication and support** 4.1 establish and maintain standards to ensure high-quality communication across all support channels. 4.2 provide actionable data to various internal support groups as needed. 4.3 maintain and enhance the corporate image in customer relations. **5. compliance and availability** 5.1 comply with the established work schedule and avoid absenteeism without authorization from the immediate supervisor or the hr department head. 5.2 be available for full-time work. 5.3 work on the holi...
¡oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿quieres saber por qué rappi? - ️ vemos oportunidades donde otros ven problemas; - ️ vemos cercania donde otros ven distancia; - ️ vemos adrenalina donde otros ven presión. Únete a un equipo donde todos somos capaces de todo, donde todos tenemos las mismas oportunidades, sin importar género, raza, orientación sexual, religión, nacionalidad, edad, discapacidad, formación o experiência. ¿te ha gustado lo que has leído hasta ahora? descubre cómo entregarás magia junto con nosotros a través de tu misión rappi revisa cómo impactarás nuestro ecosistema: you will educate the consumer to evolve in their purchasing methodologies, generating trust and loyalty to rappi as their favorite tool to meet the demands of the day. how do we achieve this purpose? working with allies to deliver magic to the user by offering content and complete catalogs that cover the needs and desires of all consumers, in a simple and practical way, with fair prices, delivered with excellence in service level. como parte de rappi, serás responsable de: - develop business relationships with the markets.- analyze data to find different opportunities for the accounts in charge to create improvement plans based on the findings.- ensure the correct execution of negotiations with the different brands in charge in a 360 aspect (logistics, operations, portfolio, front app).- own the relationship with strategic partners and be ...
Are you ready to unleash your full potential? we’re looking for people who are passionate about payments to chart worldpay’s path to being the largest and most-loved payments company in the world. **client relations account manager** as a client relations account manager, you will be responsible for overseeing the operation in the assigned market. ensuring excellent and consistent rapport with worldpay team internal clients. you will act as the primary liaison for the operations team’s side of the internal client’s relationship, including ongoing relationship management, escalations, project oversight and service delivery. **what you will be doing**: - ensure a positive and consistent relationship for the operations teams with other worldpay internal teams (product, development, commercial, strategic expansion, etc)as well as with external.serve as primary point of contact of the operations team, to support problem resolution and ensure the correct operation of the acquiring product. provide an analysis on how issues or planned changes in the operation might impact other teams or external customers. support development and product team with planned change validations. - monitor the overall performance of the assigned product and market operation, identify issues, propose solutions, and improvement opportunities. ensure the correct configuration of the clients in the system / platform. - coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangem...
Elev8 provides 360° patient acquisition solutions for behavioral health brands by helping them with: 1) generating vob-qualified leads on multiple channels via elev8media 2) increasing efficiency by enhancing their crm & techstack via elev8tech 3) improving their overall lead-to-admit conversion rates via elev8sales position summary elev8.io is changing the game for behavioral health companies, committed to helping our clients close the gap between the millions suffering from addiction or mental health problems. we are rapidly growing and are looking for a proactive, outspoken customer success manager to serve as a strategic partner for our clients, helping them achieve their business goals. key responsibilities provide tailored solutions to optimize the customers experience and ensure they are maximizing the value of our products. lead client onboarding, ensuring a smooth transition from sales to implementation by providing clear guidance, resources, and tailored solutions. serve as the primary point of contact for clients in the behavioral health space after the sale, managing day-to-day interactions and ensuring a seamless experience throughout the customer lifecycle. partner closely with product fulfillment teams such as seo and ppc to stay informed about project progress, campaign statuses, and any updates that impact customers. proactively identify opportunities for upselling and cross-selling within existing customer accounts, driving additional revenue by offering relevant solutions that meet customer needs. act as the voice of the customer within the company...
We are seeking a detail-oriented and experienced accounting manager to join our dynamic finance team. thisindividual will be responsible for overseeing the day-to-dayaccounting operations, leading a team of two staff accountants, andmanaging the development and implementation of accounting policiesand internal controls. this role will play a key part in preparingthe company for a successful transition to a public entity,including the preparation of financial statements and ensuringcompliance with nasdaq and sec regulations. key responsibilities:1. directly manage and mentor a team of two staff accountants,ensuring smooth daily operations, professional development, andeffective performance. 2. provide guidance, training, anddevelopment opportunities for the team to promote growth andefficiency. 3. oversee the preparation of monthly, quarterly, andannual financial statements, ensuring accuracy, completeness, andcompliance with u.s. gaap. 4. review journal entries,reconciliations, and other financial transactions to ensure properaccounting and reporting. 5. monitor and manage the company's cashflow, accounts receivable, accounts payable, and general ledger. policy & internal controls development: 1. develop, implement,and enforce accounting policies and procedures to ensure theintegrity of financial data, operational efficiency, and compliancewith regulations. 2. design and establish internal controls thatmitigate financial risks and improve operational accuracy. 3. review and update internal control processes regularly to remaincompliant with industry standards and regul...
Elev8.io is changing the game for behavioral healthcompanies and is committed to helping our clientele close the gapbetween the millions suffering from addiction or mental healthstruggles. we are rapidly growing and are looking for a proactive,outspoken customer success manager to serve as a strategic partnerfor our clients, helping them achieve their business goals. -provide tailored solutions to optimize the customers experience andensure they are maximizing the value of our products. - lead clientonboarding, ensuring a smooth transition from sales toimplementation by providing clear guidance, resources, and tailoredsolutions. - serve as the primary point of contact for clients inthe behavioral health space after the sale, managing day-to-dayinteractions and ensuring a seamless experience throughout thecustomer lifecycle. - partner closely with product fulfillmentteams such as seo and ppc to stay informed about project progress,campaign statuses, and any updates that impact customers. -proactively identify opportunities for upselling and cross-sellingwithin existing customer accounts, driving additional revenue byoffering relevant solutions that meet customer needs. - act as thevoice of the customer within the company, providing feedback andinsights to the product, product fulfillment, and leadership teams. - monitor and report on customer health scores, churn risk, andoverall customer success metrics. - work closely with the projectmanagement team to align efforts and ensure a consistent,high-quality customer experience. qualifications: - provenexperience in sales, ...
Elev8 provides 360° patient acquisition solutions for behavioral health brands by helping them with: 1) generating vob-qualified leads on multiple channels via elev8media 2) increasing efficiency by enhancing their crm & techstack via elev8tech 3) improving their overall lead-to-admit conversion rates via elev8sales position summary elev8.io is changing the game for behavioral health companies, committed to helping our clients close the gap between the millions suffering from addiction or mental health problems. we are rapidly growing and are looking for a proactive, outspoken customer success manager to serve as a strategic partner for our clients, helping them achieve their business goals. key responsibilities provide tailored solutions to optimize the customers experience and ensure they are maximizing the value of our products. lead client onboarding, ensuring a smooth transition from sales to implementation by providing clear guidance, resources, and tailored solutions. serve as the primary point of contact for clients in the behavioral health space after the sale, managing day-to-day interactions and ensuring a seamless experience throughout the customer lifecycle. partner closely with product fulfillment teams such as seo and ppc to stay informed about project progress, campaign statuses, and any updates that impact customers. proactively identify opportunities for upselling and cross-selling within existing customer accounts, driving additional revenue by offering relevant solutions that meet customer needs. act as the voice of the customer within the...
Elev8.io is changing the game for behavioral healthcompanies and is committed to helping our clientele close the gapbetween the millions suffering from addiction or mental healthstruggles. we are rapidly growing and are looking for a proactive,outspoken customer success manager to serve as a strategic partnerfor our clients, helping them achieve their business goals. -provide tailored solutions to optimize the customers experience andensure they are maximizing the value of our products. - lead clientonboarding, ensuring a smooth transition from sales toimplementation by providing clear guidance, resources, and tailoredsolutions. - serve as the primary point of contact for clients inthe behavioral health space after the sale, managing day-to-dayinteractions and ensuring a seamless experience throughout thecustomer lifecycle. - partner closely with product fulfillmentteams such as seo and ppc to stay informed about project progress,campaign statuses, and any updates that impact customers. -proactively identify opportunities for upselling and cross-sellingwithin existing customer accounts, driving additional revenue byoffering relevant solutions that meet customer needs. - act as thevoice of the customer within the company, providing feedback andinsights to the product, product fulfillment, and leadership teams. - monitor and report on customer health scores, churn risk, andoverall customer success metrics. - work closely with the projectmanagement team to align efforts and ensure a consistent,high-quality customer experience. qualifications: - provenexperience in sales, ...
We are seeking a detail-oriented and experienced accounting manager to join our dynamic finance team. thisindividual will be responsible for overseeing the day-to-dayaccounting operations, leading a team of two staff accountants, andmanaging the development and implementation of accounting policiesand internal controls. this role will play a key part in preparingthe company for a successful transition to a public entity,including the preparation of financial statements and ensuringcompliance with nasdaq and sec regulations. key responsibilities:1. directly manage and mentor a team of two staff accountants,ensuring smooth daily operations, professional development, andeffective performance. 2. provide guidance, training, anddevelopment opportunities for the team to promote growth andefficiency. 3. oversee the preparation of monthly, quarterly, andannual financial statements, ensuring accuracy, completeness, andcompliance with u.s. gaap. 4. review journal entries,reconciliations, and other financial transactions to ensure properaccounting and reporting. 5. monitor and manage the company's cashflow, accounts receivable, accounts payable, and general ledger. policy & internal controls development: 1. develop, implement,and enforce accounting policies and procedures to ensure theintegrity of financial data, operational efficiency, and compliancewith regulations. 2. design and establish internal controls thatmitigate financial risks and improve operational accuracy. 3. review and update internal control processes regularly to remaincompliant with industry standards and regul...
We are seeking a detail-oriented and experiencedaccounting manager to join our dynamic finance team. thisindividual will be responsible for overseeing the day-to-dayaccounting operations, leading a team of two staff accountants, andmanaging the development and implementation of accounting policiesand internal controls. this role will play a key part in preparingthe company for a successful transition to a public entity,including the preparation of financial statements and ensuringcompliance with nasdaq and sec regulations. key responsibilities:1. directly manage and mentor a team of two staff accountants,ensuring smooth daily operations, professional development, andeffective performance. 2. provide guidance, training, anddevelopment opportunities for the team to promote growth andefficiency. 3. oversee the preparation of monthly, quarterly, andannual financial statements, ensuring accuracy, completeness, andcompliance with u.s. gaap. 4. review journal entries,reconciliations, and other financial transactions to ensure properaccounting and reporting. 5. monitor and manage the company's cashflow, accounts receivable, accounts payable, and general ledger.policy & internal controls development: 1. develop, implement,and enforce accounting policies and procedures to ensure theintegrity of financial data, operational efficiency, and compliancewith regulations. 2. design and establish internal controls thatmitigate financial risks and improve operational accuracy. 3.review and update internal control processes regularly to remaincompliant with industry standards and regulations. ...
Elev8.io is changing the game for behavioral healthcompanies and is committed to helping our clientele close the gapbetween the millions suffering from addiction or mental healthstruggles. we are rapidly growing and are looking for a proactive,outspoken customer success manager to serve as a strategic partnerfor our clients, helping them achieve their business goals. -provide tailored solutions to optimize the customers experience andensure they are maximizing the value of our products. - lead clientonboarding, ensuring a smooth transition from sales toimplementation by providing clear guidance, resources, and tailoredsolutions. - serve as the primary point of contact for clients inthe behavioral health space after the sale, managing day-to-dayinteractions and ensuring a seamless experience throughout thecustomer lifecycle. - partner closely with product fulfillmentteams such as seo and ppc to stay informed about project progress,campaign statuses, and any updates that impact customers. -proactively identify opportunities for upselling and cross-sellingwithin existing customer accounts, driving additional revenue byoffering relevant solutions that meet customer needs. - act as thevoice of the customer within the company, providing feedback andinsights to the product, product fulfillment, and leadership teams.- monitor and report on customer health scores, churn risk, andoverall customer success metrics. - work closely with the projectmanagement team to align efforts and ensure a consistent,high-quality customer experience. qualifications: - provenexperience in sales, custom...
Customer success specialist (bilingual: spanish/english) customer success specialist (bilingual: spanish/english) get ai-powered advice on this job and more exclusive features. we are looking for a full-time, remote, bilingual spanish/english custome...
Elev8. io is changing the game for behavioral health companies and is committed to helping our clientele close the gap between the millions suffering from addiction or mental health struggles. we are rapidly growing and are looking for a proactive, o...
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