Description: we are looking for talented professionals to join our operations team at marsh. this position will be based in bogotá. this is a hybrid role that requires working at least three days a week in the office. the strategic operations analyst will be responsible for verifying the accuracy of data, managing billing and reconciliation processes, and preparing reports for service leaders and clients. we will count on you to: verify that the data is complete and correct by performing the necessary validations. follow up with the insurer and notify the billing analyst about the processed movements for their management. prepare and deliver reports (e.g., insured population reports, payroll discount reports, movement status reports) to the service leader or service agent for client delivery. reconcile movements, billing, and collections, using advanced excel skills and strong mathematical capabilities. what you need to have: a minimum of 1.5 years of experience in a similar role, preferably in insurance companies or agencies. technical or higher education; students are accepted as long as it does not interfere with work hours. proficiency in the office suite, teams, and outlook. advanced excel skills. what makes you stand out: experience in the health and life insurance sectors. strong analytical skills and attention to detail, with effective time management and problem-solving abilities. why join our team? we help you be your best self through professional development opportunities, interesting work, and supportive leaders. we foster a vibrant and inclusive culture where ...
Description: client financial analyst we are seeking a detail-oriented and organized individual to join our team as a client financial coordinator at marsh. this role will be based in bogotá and is a hybrid position, requiring at least three days a week in the office. in this role, you will be responsible for delivering a consistent and exceptional client experience regarding all financial aspects of marsh engagements. your efforts will contribute to improved client satisfaction and ensure that our organization maintains a healthy financial position while meeting its financial obligations. we will count on you to: proactively track client placements and manage premium billings to ensure all items are invoiced in a timely manner. ensure appropriate documentation is included for submission of invoice requests to a centralized invoicing team. address any client or colleague inquiries to ensure invoicing is complete, including corrections as needed. support proactive credit control with the client to avoid notices of cancellation and marsh bad debt. resolve client invoicing issues, payment reconciliation discrepancies, and notices of cancellation ensuring client teams, fiduciary accounting, carriers, and clients are engaged accordingly. work with account owners, client teams, clients, and internal functional teams to research and resolve billing discrepancies and unbilled items. provide solutions for open revenue recognition and similar internal revenue reserve items. what you need to have: bachelor’s degree in accounting, finance, business or related fields is preferred. 2+ ye...
Description: estamos buscando un profesional talentoso para unirse a nuestro equipo de operaciones en marsh. este puesto estará basado en bogotá. este es un rol híbrido que requiere trabajar al menos tres días a la semana en la oficina. el analista de seguros en p&c gestionará una cartera de clientes, manteniendo sus programas de seguros, activando la emisión de pólizas y revisando y confirmando las pólizas. contaremos contigo para: administrar una cartera de clientes asociada a sus programas de seguros, incluyendo inclusiones, exclusiones, modificaciones y cobros. activar la emisión de pólizas y asegurar la precisión de la documentación de las pólizas. revisar y confirmar las pólizas de seguros para garantizar el cumplimiento y los beneficios. proporcionar un servicio al cliente excepcional mientras demuestras pensamiento crítico y un enfoque orientado a resultados. lo que necesitas tener: educación técnica, tecnológica o profesional. de 1 a 2 años de experiencia en seguros de propiedad y casualidad (p&c). dominio intermedio de excel. lo que te hace destacar: conocimiento de productos de seguros de p&c, como puede ser todo riesgo, transporte de mercancías y responsabilidad civil. experiencia trabajando con corredores de seguros. fuertes habilidades de servicio al cliente y enfoque en el pensamiento crítico. ¿por qué unirte a nuestro equipo? te ayudamos a dar lo mejor de ti a través de oportunidades de desarrollo profesional, trabajo interesante y líderes de apoyo. fomentamos una cultura vibrante e inclusiva donde puedes trabajar con colegas talentosos para crear nuevas ...
Description: we are seeking a talented individual to join our team at marsh mclennan. this role will be based in bogotá. this is a hybrid role that has a requirement of working at least three days a week in the office. as an account representative, you will provide seasoned support to account managers, ensuring a high level of client satisfaction by reviewing insurance contracts and responding to client inquiries. you will strengthen and maintain relationships with clients and client teams, driving growth and retention through exceptional service. we will count on you to: strengthen and maintain relationships with clients and client teams to provide best-in-class service and drive growth and retention. administer routine tasks as part of the annual renewal cycle, ensuring all client needs are met timely and accurately. monitor and report on the status of client deliverables and outstanding items. work with operations and business to ensure timely delivery of policies, endorsements, audits, extensions, and cancellations to clients. collaborate with the client onboarding team to coordinate onboarding activities for new clients, ensuring a smooth transition and integration of services. respond directly to difficult client questions and requests, soliciting assistance from front office colleagues as needed. what you need to have: 2 years of experience in account management, customer service, customer support, administrative assistant or a related field.(flexible but some experience with client management) associate´s or bachelor’s degree. must be fluent in english (spoken and w...
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