Job description role description: this role will be responsible for selling products, goods, and services to new and existing customers in the digital transformation marketplace. this role will build business relationships with customers, identify pain points, sell benefits of the company's portfolio, contact customers throughout the sales process, and answer any questions customers have about the product and/or service. this role is responsible for selling company's products by leading the sales efforts, assisting in building target lists, identifying leads, educating prospects on products through video calls, training, and presentations, and providing existing customers with exceptional support. the focus is on pre-sales connections and appointment setting activity. responsibilities: marketing alignment: work closely with the marketing team to ensure alignment of target customer profiles, consistent messaging, and support of marketing campaigns that generate sales leads for further qualification. pipeline management: build and manage a robust sales pipeline, identifying new opportunities and maintaining strong relationships with existing customers. industry trends: stay informed about the latest legal and computer industry trends (such as ai and digital transformation) and incorporate them into your sales approach to address customer pain points and priorities. product knowledge: demonstrate a thorough understanding of each of the functional modules with the company's software platform and tailor solutions to meet customer needs. likewise, offer company's pr...
Job description about the role the ideal candidate will have a proven track record in troubleshooting saas technology issues and solutions. using excellent customer service skills, this individual will support the global technical help desk support team, troubleshoot customer technology issues, dispatch tickets to the proper front-end of back-end support engineering team, and address user problems professionally and in a timely manner. this is a remote, full-time contractor position. key responsibilities provide direct service for it networks and customer service to users inside and outside the company work closely with the pooled team of engineers to answer questions and escalate to teams as needed work within our autotask ticketing system to create detailed work logs and technical documentation escalate issues to designated tiers as needed, as well as setting customer expectations for follow-up (i.e. when to expect a follow-up contact and by whom) participate in the on-call rotation as agreed by the tier one support team. when on call, be prepared to always address technical issues. superior analytical and problem-solving skills while managing diverse and complex issues in high-pressure, complex, multi-platform/system/vendor environments proven ability to resolve escalated customer problems utilizing appropriate internal and external resources demonstrated ability to work independently as part of a larger team ability to communicate effectively across all company teams such as product management, research and development, quality assurance, prof...
Job description role description this is a full-time remote role for a senior microsoft dynamics developer. the senior developer will be responsible for designing, developing, and maintaining microsoft dynamics solutions that meet the needs of our law firm clients. they will also collaborate with cross-functional teams to identify business opportunities and provide customized solutions. responsibilities lead the design, customization, implementations, and development of the allrize saas product using microsoft dynamics 365 platform and power platform tools (power apps, power automate, dataverse). collaborate closely with product management and ux teams to translate business requirements into scalable, maintainable technical solutions within the dynamics ecosystem. architect and implement integrations between allrize and third-party systems using rest apis, azure logic apps, and custom connectors. maintain and improve code quality and performance across the allrize solution stack through code reviews, unit testing, and performance profiling. drive the evolution of our ci/cd pipeline for dynamics 365 components using azure devops and automated deployment strategies. mentor junior developers and contribute to knowledge sharing across the engineering team. ensure compliance with microsoft dynamics 365 best practices, security standards, and data governance policies. act as a technical escalation point for dynamics-related issues and proactively resolve complex challenges across the platform. participate in roadmap planning and contribute technical insights ...
Role description this is a full-time remote role for a senior microsoft dynamics developer. the senior developer will be responsible for designing, developing, and maintaining microsoft dynamics solutions that meet the needs of our law firm clients. they will also collaborate with cross-functional teams to identify business opportunities and provide customized solutions. **responsibilities**: - lead the design, customization, implementations, and development of the allrize saas product using microsoft dynamics 365 platform and power platform tools (power apps, power automate, dataverse). - collaborate closely with product management and ux teams to translate business requirements into scalable, maintainable technical solutions within the dynamics ecosystem. - architect and implement integrations between allrize and third-party systems using rest apis, azure logic apps, and custom connectors. - maintain and improve code quality and performance across the allrize solution stack through code reviews, unit testing, and performance profiling. - drive the evolution of our ci/cd pipeline for dynamics 365 components using azure devops and automated deployment strategies. - mentor junior developers and contribute to knowledge sharing across the engineering team. - ensure compliance with microsoft dynamics 365 best practices, security standards, and data governance policies. - act as a technical escalation point for dynamics-related issues and proactively resolve complex challenges across the platform. - participate in roadmap planning and contribute technical insights ...
**about the role** key responsibilities - provide direct service for it networks and customer service to users inside and outside the company - work closely with the pooled team of engineers to answer questions and escalate to teams as needed - work within our autotask ticketing system to create detailed work logs and technical documentation - escalate issues to designated tiers as needed, as well as setting customer expectations for follow-up (i.e. when to expect a follow-up contact and by whom) - participate in the on-call rotation as agreed by the tier one support team. when on call, be prepared to always address technical issues. - superior analytical and problem-solving skills while managing diverse and complex issues in high-pressure, complex, multi-platform/system/vendor environments - proven ability to resolve escalated customer problems utilizing appropriate internal and external resources - demonstrated ability to work independently as part of a larger team - ability to communicate effectively across all company teams such as product management, research and development, quality assurance, professional services, and executive/senior management teams to resolve technical issues - may need to work flexible hours to meet customer needs and escalations - available to work at designated shifts aligned with the customer **requirements**: - 5+ years’ experience as technical support engineer - strong technical troubleshooting and diagnostic skills, ability to implement quick workarounds to technical problems - experience in business software support (mi...
**role description**: this role will be responsible for selling products, goods, and services to new and existing customers in the digital transformation marketplace. this role will build business relationships with customers, identify pain points, sell benefits of the company's portfolio, contact customers throughout the sales process, and answer any questions customers have about the product and/or service. this role is responsible for selling company's products by leading the sales efforts, assisting in building target lists, identifying leads, educating prospects on products through video calls, training, and presentations, and providing existing customers with exceptional support. the focus is on pre-sales connections and appointment setting activity. **responsibilities**: - ** marketing alignment**: work closely with the marketing team to ensure alignment of target customer profiles, consistent messaging, and support of marketing campaigns that generate sales leads for further qualification. - ** pipeline management**: build and manage a robust sales pipeline, identifying new opportunities and maintaining strong relationships with existing customers. - ** industry trends**: stay informed about the latest legal and computer industry trends (such as ai and digital transformation) and incorporate them into your sales approach to address customer pain points and priorities. - ** product knowledge**: demonstrate a thorough understanding of each of the functional modules with the company's software platform and tailor solutions to meet customer needs. likewise, offe...
About the role the ideal candidate will have a proven track record in troubleshooting saas technology issues and solutions. using excellent customer service skills, this individual will support the global technical help desk support team, troubleshoot customer technology issues, dispatch tickets to the proper front-end of back-end support engineering team, and address user problems professionally and in a timely manner. this is a remote, full-time contractor position. key responsibilities provide direct service for it networks and customer service to users inside and outside the company work closely with the pooled team of engineers to answer questions and escalate to teams as needed work within our autotask ticketing system to create detailed work logs and technical documentation escalate issues to designated tiers as needed, as well as setting customer expectations for follow-up (i.e. when to expect a follow-up contact and by whom) participate in the on-call rotation as agreed by the tier one support team. when on call, be prepared to always address technical issues. superior analytical and problem-solving skills while managing diverse and complex issues in high-pressure, complex, multi-platform/system/vendor environments proven ability to resolve escalated customer problems utilizing appropriate internal and external resources demonstrated ability to work independently as part of a larger team ability to communicate effectively across all company teams such as product management, research and development, quality assurance, professional services,...
Country: colombia about us cloudpso is an information technology outsourcing (ito) company that assists in the acquisition of qualified staff to address complex digital problems in order to increase efficiency, reduce costs, and maintain compliance. cloudpso was founded in 2017 with an aim to provide businesses with a competent and skilled workforce at any given point in time and from any geographic region. we are a us-based company with headquarters in dallas (texas) and a center of excellence in pakistan. we have over 200 facility seats with an additional work-from-home facility. cloudpso has skillful in-house software development teams with state-of-the-art tools, the latest voip technology platform, and secure infrastructure. our core values consist of client satisfaction, commitment, quality, and transparency. we, at cloudpso, hunt, analyze, recruit, train, and retain top-notch talent for you to help achieve your business goals. optimizing mission-critical and day-to-day enterprise it operations, cloudpso enables businesses to transform, innovate and scale. job description about cloudpso: cloudpso is a global leader in it staffing, managed services, and compliance solutions, helping businesses scale with top-tier remote and on-site professionals. we specialize in providing it talent, software development teams, cloud services, cybersecurity, and compliance solutions to companies worldwide. as part of our strategic growth in latin america, we are expanding our sales team and seeking a highly motivated sales representative in bogotá. if you have a strong background i...
Country: colombia about us cloudpso is an information technology outsourcing (ito) company that assists in the acquisition of qualified staff to address complex digital problems in order to increase efficiency, reduce costs, and maintain compliance. cloudpso was founded in 2017 with an aim to provide businesses with a competent and skilled workforce at any given point in time and from any geographic region. we are a us-based company with headquarters in dallas (texas) and a center of excellence in pakistan. we have over 200 facility seats with an additional work-from-home facility. cloudpso has skillful in-house software development teams with state-of-the-art tools, the latest voip technology platform, and secure infrastructure. our core values consist of client satisfaction, commitment, quality, and transparency. we, at cloudpso, hunt, analyze, recruit, train, and retain top-notch talent for you to help achieve your business goals. optimizing mission-critical and day-to-day enterprise it operations, cloudpso enables businesses to transform, innovate and scale. job description about cloudpso: cloudpso is a global leader in it staffing, managed services, and compliance solutions, helping businesses scale with top-tier remote and on-site professionals. we specialize in providing it talent, software development teams, cloud services, cybersecurity, and compliance solutions to companies worldwide. as part of our strategic growth in latin america, we are expanding our sales team and seeking a highly motivated sales representative in bogotá. if you have a strong background in b2...
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