Job description the service support specialist is responsible for monitoring live casino game play and correcting both user and technical errors to ensure tables are operational and without interruptions. this individual also documents errors as they...
3 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from think us. it staff augmentation we are looking for a salesforce service cloud specialist to join our team re...
Rockwell automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. with more than 28,000 employees who make the world better every day, we know we have something special. behind our customers — amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility — our people are energized problem solvers who take pride in how the work we do changes the world for the better. we welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. and if that’s you, we would love to have you join us! job description rockwell automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and innovative. with over 28,000 employees making a difference every day, we serve customers that help feed the world, provide life-saving medicine, and promote clean water and green mobility. our team is composed of energized problem solvers committed to making a positive impact. we are seeking all makers, forward thinkers, and those eager to make an impact. join us! position: it developer - hybris full stack developer location: mexico city, monterrey, or colombia modality: hybrid reporting to: technical leader role description we are looking for an experienced hybris full stack developer to join our dynamic team. you will develop and implement solutions across the full tech stack, with front-end solutions enabled using the spartacus composable storefront framewo...
Position: mechanic la, maintenance location: rionegro, antioquia, colombia type: full-time, on-site posted: 2 days ago job id: r25_0000001489 about h.b. fuller as the largest pureplay adhesives company in the world, h.b. fuller (nyse: ful) specializes in innovative coatings, adhesives, and sealants that enhance product quality, safety, and performance. founded in 1887, with a 2024 revenue of $3.6 billion, our mission to connect what matters is supported by over 7,500 global team members across more than 30 market segments in over 140 countries. learn more at www.hbfuller.com . responsibilities perform daily general inspections of critical equipment. conduct pre-operational inspections before equipment start-up. carry out planned preventive and corrective maintenance activities. perform mechanical reforms and assemblies as required by processes, following the team’s prioritization. promote proper use and functioning of tools. maintain a clean and organized work area. attend assigned service orders. contribute to continuous improvement of production processes by suggesting changes to reduce time, waste, and increase productivity. ensure proper shift handover, communicating pending processes. prepare and send shift reports to the maintenance team. record interventions in the equipment’s maintenance history. log all activities in the maintenance software. participate in and pass company-sponsored training courses. report any changes in production equipment to quality management and manufacturing. participate in equipment validation processes. know the location of safety data sh...
Senior, java/vue engineer, remote: colombia - costa rica, full time, digital product development join to apply for the senior, java/vue engineer, remote: colombia - costa rica, full time, digital product development role at gorilla logic . position overview gorilla logic is seeking a passionate senior-level backend software engineer to collaborate with product managers, architects, and qa teams. the role involves building high-quality, innovative, and fully performing software solutions, participating in all development lifecycle stages from design to deployment. responsibilities demonstrate 5-10 years of experience in backend system development, including building apis and data integration systems. possess solid understanding of java, spring boot, micro-services, and inter-service communication technologies like kafka and rabbitmq. write well-designed, testable, efficient, and documented code. integrate software components into fully functional systems. develop verification plans and follow qa procedures. translate architectural diagrams into backend code. create applications, databases, and data flows supporting product features. design secure, performant restful apis and services. consider non-functional requirements such as security, scalability, and maintainability. deploy and tailor software tools, processes, and metrics. share knowledge and become a subject matter expert within the team. tech stack java 11/17, spring boot 2/3, kafka/rabbitmq, postgres, and other relational databases. technical requirements strong knowledge of relational databases and sql. excellent c...
Rockwell automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. with more than 28,000 employees who make the world better every day, we know we have something special. behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better. we welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. and if that’s you we would love to have you join us! job description the primary responsibility of the senior engineer - systems technical support position is to remotely provide support for server and storage equipment located at customer sites. this position works extensively in the server environment. this position requires self-initiative, ownership, excellent listening skills, a drive to follow issues to resolution, commercial sensitivity, and superb attention to detail, responsiveness, collaboration, technical expertise, and business acumen. main location: bogota, colombia. we can consider other cities. essential functions: this position focuses heavily on remote managed services for data centers located in manufacturing facilities. possess technical expertise for computer environments and will be instrumental in bridging the industrial and information technology paradigms. this position supports modifying and maintaining windows server ope...
Arrise bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the training supervisor role at arrise arrise bogota, d.c., capital district, colombia join to apply for the training supervisor role at arrise get ai-powered advice on this job and more exclusive features. arrise sets the benchmark for service delivery and excellence in the igaming industry. what makes arrise different? we’re more than a company—we’re a community of over 7,000 driven professionals, with offices across gibraltar, canada, india, malta, romania, serbia, uae and beyond. we partner with industry leaders like pragmatic play, delivering world-class gaming experiences to players everywhere. we don’t just build products—we build opportunities, invest in our people, and foster growth at every level. role description: as a training supervisor at arrise, you will be responsible for overseeing and supporting the development of trainers and the delivery of training programs. in this role, you will ensure training quality, monitor trainer performance, and provide continuous guidance and feedback. you will collaborate with trainers, training specialists, and other departments to align training standards with company objectives and compliance requirements, driving consistent improvement in training effectiveness and team performance. responsibilities: strictly follow and implement training policies and procedures for live casino products coordinate the staff under your supervision actively participate in the performance evaluation proc...
This team is responsible for delivering product information and experiences to our customers through features such as product cards, product detail pages, and product carousels. our mission is to inform customers about products—including names, descriptions, pricing, nutritional information, and associated deals—enabling them to make informed purchasing decisions and take advantage of relevant offers. we are a cross-functional team following agile methodology, collaborating closely with other customer experience (cx) teams and domain service teams to deliver high-quality, scalable solutions. required skill set kotlin jetpack compose concurrency in android unit testing frameworks and best practices accessibility standards and implementation on android additional information experience working in agile teams is preferred. strong communication and collaboration skills are essential. ability to work effectively with cross-functional teams. key responsibilities design, develop, and maintain android features that support product discovery and information, including components like product detail pages, cards, and carousels collaborate cross-functionally with product managers, designers, and engineering teams to deliver high-quality, scalable solutions ensure code is clean, reusable, and aligned with software development best practices, including design patterns and modular architecture participate in agile ceremonies such as daily standups, sprint planning, and retrospectives, and contribute to team-wide continuous improvement efforts support and mentor team members, sharing know...
Hilton bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the cook a role at hilton hilton bogota, d.c., capital district, colombia 1 day ago be among the first 25 applicants join to apply for the cook a role at hilton a cook a coordinates and expedites mealtime service on production line. trains new hires for line/station/pantry cook positions. fills in at any station on the line when the need arises. what will i be doing? as a cook a, you are responsible for preparing and presenting high quality dishes to deliver an excellent guest and member experience. a cook a will also be required to prepare all mis-en-place and contribute to departmental targets. specifically, you will be responsible for performing the following tasks to the highest standards: coordinates and expedites the kitchen staff to accelerate service and ensure consistency in food quality and presentation prepares all food items according to recipe cards and correct handling procedures. maintains highest quality and appearance of all foods sent from kitchen and make sure plates are clean and appetizing knowledge of cooking methods including broil, sauté, grill, making soups and sauces and general food prep, proper knife handling, maintain proper temperature, sanitation, light dessert knowledge required for plating specifications coordinates production charts and oversees requisition procedures trains newly hired line/station/pantry cooks to meet standards laid out in job description approves breaks, coordinate end of shift breakdown and cleaning keep al...
Job description the service support specialist is responsible for monitoring live casino game play and correcting both user and technical errors to ensure tables are operational and without interruptions. this individual also documents errors as they occur in real time and escalates issues as required. - ensure all tables are operational and troubleshoot technical failures. - handle real-time issues like gp mistakes, software/hardware problems, and critical incidents. escalate issues to the right department. - resolve player disputes with live support and casino support. - prepare reports related to service support duties. - maintain a safe and clean gaming floor with no unauthorized personnel. - manage internal systems (jira, tts, sst, wiki). - handle ad-hoc situations to ensure product delivery. - ensure all operational tables have games presenters. - manage part-time table assignments. - report gp mistakes, software/hardware issues, and maintain communication with players and licensees about issues and maintenance. - monitor emails and respond to notifications. location: el poblado, medellín, colombia (on-site) schedule: this position requires working a rotating schedule. we have a three-shift rotation with mornings (5:50 am - 1:50 pm), afternoons (1:50 pm - 9:40 pm), and nights (9:40 pm - 5:50 am). the schedule rotates weekly, meaning you'll work the same shift for five consecutive days. after your one day off, the rotation will change, and you'll be assigned a different shift for the next five days. qualifications at least 1 year of job experience in the fie...
At robot.com, we automate businesses to achieve peak efficiency and productivity, freeing human time for higher-level tasks. we believe that the future will be powered by clean and effective technological solutions, and we are committed to providing low—or no-cost delivery services to everyone. we are a dynamic, fast-paced organization that values collaboration, creativity, and innovation. we are excited to welcome the next generation of tech talent to our team. as a software service desk you’ll report to our head of service desk team, it could be a great opportunity for you to join us! you should have the right technical knowledge, understanding and communication skills in order to diagnose, scale, and solve requirements from our kiwibots fleet. you will also work to analyze robots data and convert them into new issues, enhancements, and features to other teams. location: medellín, colombia. career path: junior service desk engineer - mid service desk engineer. as a software service desk you will: understand deeply how kiwibot works, including the entire delivery process and the platforms & services involved. receive and track all the issues, incidents, and accidents presented during operation. this includes the diagnosis and solving of software problems, and the remote support to field operations personnel. participate in the design, development, and testing of new software tools to automate service desk team processes. analyze the available fleet data, and transform it into new features, issues, enhancements and requirements for the corresponding teams (a...
At robot.com, we automate businesses to achieve peak efficiency and productivity, freeing human time for higher-level tasks. we believe that the future will be powered by clean and effective technological solutions, and we are committed to providing low—or no-cost delivery services to everyone. we are a dynamic, fast-paced organization that values collaboration, creativity, and innovation. we are excited to welcome the next generation of tech talent to our team. as a software service desk you’ll report to our head of service desk team, it could be a great opportunity for you to join us! you should have the right technical knowledge, understanding and communication skills in order to diagnose, scale, and solve requirements from our kiwibots fleet. you will also work to analyze robots data and convert them into new issues, enhancements, and features to other teams. location: medellín, colombia. career path: junior service desk engineer - mid service desk engineer. as a software service desk you will: understand deeply how kiwibot works, including the entire delivery process and the platforms & services involved. receive and track all the issues, incidents, and accidents presented during operation. this includes the diagnosis and solving of software problems, and the remote support to field operations personnel. participate in the design, development, and testing of new software tools to automate service desk team processes. analyze the available fleet data, and transform it into new features, issues, enhancements and requirements for the corresponding teams (a...
Job description the service support specialist is responsible for monitoring live casino game play and correcting both user and technical errors to ensure tables are operational and without interruptions. this individual also documents errors as they occur in real time and escalates issues as required. - ensure all tables are operational and troubleshoot technical failures. - handle real-time issues like gp mistakes, software/hardware problems, and critical incidents. escalate issues to the right department. - resolve player disputes with live support and casino support. - prepare reports related to service support duties. - maintain a safe and clean gaming floor with no unauthorized personnel. - manage internal systems (jira, tts, sst, wiki). - handle ad-hoc situations to ensure product delivery. - ensure all operational tables have games presenters. - manage part-time table assignments. - report gp mistakes, software/hardware issues, and maintain communication with players and licensees about issues and maintenance. - monitor emails and respond to notifications. location: el poblado, medellín, colombia (on-site) schedule: this position requires working a rotating schedule. we have a three-shift rotation with mornings (5:50 am - 1:50 pm), afternoons (1:50 pm - 9:40 pm), and nights (9:40 pm - 5:50 am). the schedule rotates weekly, meaning you'll work the same shift for five consecutive days. after your one day off, the rotation will change, and you'll be assigned a different shift for the next five days. qualifications at least 1 year of job experience in the fie...
At robot.com, we automate businesses to achieve peak efficiency and productivity, freeing human time for higher-level tasks. we believe that the future will be powered by clean and effective technological solutions, and we are committed to providing low—or no-cost delivery services to everyone. we are a dynamic, fast-paced organization that values collaboration, creativity, and innovation. we are excited to welcome the next generation of tech talent to our team. as a software service desk you’ll report to our head of service desk team, it could be a great opportunity for you to join us! you should have the right technical knowledge, understanding and communication skills in order to diagnose, scale, and solve requirements from our kiwibots fleet. you will also work to analyze robots data and convert them into new issues, enhancements, and features to other teams. location: medellín, colombia. career path: junior service desk engineer - mid service desk engineer. as a software service desk you will: understand deeply how kiwibot works, including the entire delivery process and the platforms & services involved. receive and track all the issues, incidents, and accidents presented during operation. this includes the diagnosis and solving of software problems, and the remote support to field operations personnel. participate in the design, development, and testing of new software tools to automate service desk team processes. analyze the available fleet data, and transform it into new features, issues, enhancements and requirements for the corresponding teams (a...
At robot.com, we automate businesses to achieve peak efficiency and productivity, freeing human time for higher-level tasks. we believe that the future will be powered by clean and effective technological solutions, and we are committed to providing low—or no-cost delivery services to everyone. we are a dynamic, fast-paced organization that values collaboration, creativity, and innovation. we are excited to welcome the next generation of tech talent to our team. as a software service desk you’ll report to our head of service desk team, it could be a great opportunity for you to join us! you should have the right technical knowledge, understanding and communication skills in order to diagnose, scale, and solve requirements from our kiwibots fleet. you will also work to analyze robots data and convert them into new issues, enhancements, and features to other teams. location: medellín, colombia. career path: junior service desk engineer - mid service desk engineer. as a software service desk you will: understand deeply how kiwibot works, including the entire delivery process and the platforms & services involved. receive and track all the issues, incidents, and accidents presented during operation. this includes the diagnosis and solving of software problems, and the remote support to field operations personnel. participate in the design, development, and testing of new software tools to automate service desk team processes. analyze the available fleet data, and transform it into new features, issues, enhancements and requirements for the corresponding teams (a...
Talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as an logistics coordinator, you will ensure shipments are moving on time and as planned, providing real-time updates to internal teams and customers. some of your responsibilities are but are not limited to: track and trace: monitor all shipments from pickup to delivery, ensuring real-time visibility and timely status updates. ltl dispatching: coordinate and dispatch less than truckload (ltl) shipments, ensuring optimal routing and on-time performance. terminal communication: proactively call carrier terminals to obtain accurate and up-to-date information on shipments. inbox management: maintain a clean and oranized email inbox by promptly responding to inquiries, confirming load updates, and managing communication logs effectively. requisitos mÍnimos what would help you succeed: believe and love what you do. sense of urgency. responsible. good customer service skills. minimum requirements: studies: international business, business administration, foreign languages, logistics, accounting, finance, or administration-related. experience: at least 1 year of experience in logistics as ltl ops support, track and trace or car...
Job description the service support specialist is responsible for monitoring live casino game play and correcting both user and technical errors to ensure tables are operational and without interruptions. this individual also documents errors as they occur in real time and escalates issues as required. - ensure all tables are operational and troubleshoot technical failures. - handle real-time issues like gp mistakes, software/hardware problems, and critical incidents. escalate issues to the right department. - resolve player disputes with live support and casino support. - prepare reports related to service support duties. - maintain a safe and clean gaming floor with no unauthorized personnel. - manage internal systems (jira, tts, sst, wiki). - handle ad-hoc situations to ensure product delivery. - ensure all operational tables have games presenters. - manage part-time table assignments. - report gp mistakes, software/hardware issues, and maintain communication with players and licensees about issues and maintenance. - monitor emails and respond to notifications. location: el poblado, medellín, colombia (on-site) schedule: this position requires working a rotating schedule. we have a three-shift rotation with mornings (5:50 am - 1:50 pm), afternoons (1:50 pm - 9:40 pm), and nights (9:40 pm - 5:50 am). the schedule rotates weekly, meaning you'll work the same shift for five consecutive days. after your one day off, the rotation will change, and you'll be assigned a different shift for the next five days. qualifications at least 1 year of job experience in the fie...
At robot.com, we automate businesses to achieve peak efficiency and productivity, freeing human time for higher-level tasks. we believe that the future will be powered by clean and effective technological solutions, and we are committed to providing low—or no-cost delivery services to everyone. we are a dynamic, fast-paced organization that values collaboration, creativity, and innovation. we are excited to welcome the next generation of tech talent to our team. as a software service desk you’ll report to our head of service desk team, it could be a great opportunity for you to join us! you should have the right technical knowledge, understanding and communication skills in order to diagnose, scale, and solve requirements from our kiwibots fleet. you will also work to analyze robots data and convert them into new issues, enhancements, and features to other teams. location: medellín, colombia. career path: junior service desk engineer - mid service desk engineer. as a software service desk you will: understand deeply how kiwibot works, including the entire delivery process and the platforms & services involved. receive and track all the issues, incidents, and accidents presented during operation. this includes the diagnosis and solving of software problems, and the remote support to field operations personnel. participate in the design, development, and testing of new software tools to automate service desk team processes. analyze the available fleet data, and transform it into new features, issues, enhancements and requirements for the corresponding teams (a...
Job description the service support specialist is responsible for monitoring live casino game play and correcting both user and technical errors to ensure tables are operational and without interruptions. this individual also documents errors as they occur in real time and escalates issues as required. - ensure all tables are operational and troubleshoot technical failures. - handle real-time issues like gp mistakes, software/hardware problems, and critical incidents. escalate issues to the right department. - resolve player disputes with live support and casino support. - prepare reports related to service support duties. - maintain a safe and clean gaming floor with no unauthorized personnel. - manage internal systems (jira, tts, sst, wiki). - handle ad-hoc situations to ensure product delivery. - ensure all operational tables have games presenters. - manage part-time table assignments. - report gp mistakes, software/hardware issues, and maintain communication with players and licensees about issues and maintenance. - monitor emails and respond to notifications. location: el poblado, medellín, colombia (on-site) schedule: this position requires working a rotating schedule. we have a three-shift rotation with mornings (5:50 am - 1:50 pm), afternoons (1:50 pm - 9:40 pm), and nights (9:40 pm - 5:50 am). the schedule rotates weekly, meaning you'll work the same shift for five consecutive days. after your one day off, the rotation will change, and you'll be assigned a different shift for the next five days. qualifications at least 1 year of job experience in the fie...
At robot.com, we automate businesses to achieve peak efficiency and productivity, freeing human time for higher-level tasks. we believe that the future will be powered by clean and effective technological solutions, and we are committed to providing low—or no-cost delivery services to everyone. we are a dynamic, fast-paced organization that values collaboration, creativity, and innovation. we are excited to welcome the next generation of tech talent to our team. as a software service desk you’ll report to our head of service desk team, it could be a great opportunity for you to join us! you should have the right technical knowledge, understanding and communication skills in order to diagnose, scale, and solve requirements from our kiwibots fleet. you will also work to analyze robots data and convert them into new issues, enhancements, and features to other teams. location: medellín, colombia. career path: junior service desk engineer - mid service desk engineer. as a software service desk you will: understand deeply how kiwibot works, including the entire delivery process and the platforms & services involved. receive and track all the issues, incidents, and accidents presented during operation. this includes the diagnosis and solving of software problems, and the remote support to field operations personnel. participate in the design, development, and testing of new software tools to automate service desk team processes. analyze the available fleet data, and transform it into new features, issues, enhancements and requirements for the corresponding teams (a...
Job description the service support specialist is responsible for monitoring live casino game play and correcting both user and technical errors to ensure tables are operational and without interruptions. this individual also documents errors as they occur in real time and escalates issues as required. - ensure all tables are operational and troubleshoot technical failures. - handle real-time issues like gp mistakes, software/hardware problems, and critical incidents. escalate issues to the right department. - resolve player disputes with live support and casino support. - prepare reports related to service support duties. - maintain a safe and clean gaming floor with no unauthorized personnel. - manage internal systems (jira, tts, sst, wiki). - handle ad-hoc situations to ensure product delivery. - ensure all operational tables have games presenters. - manage part-time table assignments. - report gp mistakes, software/hardware issues, and maintain communication with players and licensees about issues and maintenance. - monitor emails and respond to notifications. location: el poblado, medellín, colombia (on-site) schedule: this position requires working a rotating schedule. we have a three-shift rotation with mornings (5:50 am - 1:50 pm), afternoons (1:50 pm - 9:40 pm), and nights (9:40 pm - 5:50 am). the schedule rotates weekly, meaning you'll work the same shift for five consecutive days. after your one day off, the rotation will change, and you'll be assigned a different shift for the next five days. qualifications at least 1 year of job experience in the fie...
At robot.com, we automate businesses to achieve peak efficiency and productivity, freeing human time for higher-level tasks. we believe that the future will be powered by clean and effective technological solutions, and we are committed to providing low—or no-cost delivery services to everyone. we are a dynamic, fast-paced organization that values collaboration, creativity, and innovation. we are excited to welcome the next generation of tech talent to our team. as a software service desk you’ll report to our head of service desk team, it could be a great opportunity for you to join us! you should have the right technical knowledge, understanding and communication skills in order to diagnose, scale, and solve requirements from our kiwibots fleet. you will also work to analyze robots data and convert them into new issues, enhancements, and features to other teams. location: medellín, colombia. career path: junior service desk engineer - mid service desk engineer. as a software service desk you will: understand deeply how kiwibot works, including the entire delivery process and the platforms & services involved. receive and track all the issues, incidents, and accidents presented during operation. this includes the diagnosis and solving of software problems, and the remote support to field operations personnel. participate in the design, development, and testing of new software tools to automate service desk team processes. analyze the available fleet data, and transform it into new features, issues, enhancements and requirements for the corresponding teams (a...
At robot.com, we automate businesses to achieve peak efficiency and productivity, freeing human time for higher-level tasks. we believe that the future will be powered by clean and effective technological solutions, and we are committed to providing low—or no-cost delivery services to everyone. we are a dynamic, fast-paced organization that values collaboration, creativity, and innovation. we are excited to welcome the next generation of tech talent to our team. as a software service desk you’ll report to our head of service desk team, it could be a great opportunity for you to join us! you should have the right technical knowledge, understanding and communication skills in order to diagnose, scale, and solve requirements from our kiwibots fleet. you will also work to analyze robots data and convert them into new issues, enhancements, and features to other teams. location: medellín, colombia. career path: junior service desk engineer - mid service desk engineer. as a software service desk you will: understand deeply how kiwibot works, including the entire delivery process and the platforms & services involved. receive and track all the issues, incidents, and accidents presented during operation. this includes the diagnosis and solving of software problems, and the remote support to field operations personnel. participate in the design, development, and testing of new software tools to automate service desk team processes. analyze the available fleet data, and transform it into new features, issues, enhancements and requirements for the corresponding teams (a...
At robot.com, we automate businesses to achieve peak efficiency and productivity, freeing human time for higher-level tasks. we believe that the future will be powered by clean and effective technological solutions, and we are committed to providing low—or no-cost delivery services to everyone. we are a dynamic, fast-paced organization that values collaboration, creativity, and innovation. we are excited to welcome the next generation of tech talent to our team. as a software service desk you’ll report to our head of service desk team, it could be a great opportunity for you to join us! you should have the right technical knowledge, understanding and communication skills in order to diagnose, scale, and solve requirements from our kiwibots fleet. you will also work to analyze robots data and convert them into new issues, enhancements, and features to other teams. location: medellín, colombia. career path: junior service desk engineer - mid service desk engineer. as a software service desk you will: understand deeply how kiwibot works, including the entire delivery process and the platforms & services involved. receive and track all the issues, incidents, and accidents presented during operation. this includes the diagnosis and solving of software problems, and the remote support to field operations personnel. participate in the design, development, and testing of new software tools to automate service desk team processes. analyze the available fleet data, and transform it into new features, issues, enhancements and requirements for the corresponding teams (a...
At robot.com, we automate businesses to achieve peak efficiency and productivity, freeing human time for higher-level tasks. we believe that the future will be powered by clean and effective technological solutions, and we are committed to providing low—or no-cost delivery services to everyone. we are a dynamic, fast-paced organization that values collaboration, creativity, and innovation. we are excited to welcome the next generation of tech talent to our team. as a software service desk you’ll report to our head of service desk team, it could be a great opportunity for you to join us! you should have the right technical knowledge, understanding and communication skills in order to diagnose, scale, and solve requirements from our kiwibots fleet. you will also work to analyze robots data and convert them into new issues, enhancements, and features to other teams. location: medellín, colombia. career path: junior service desk engineer - mid service desk engineer. as a software service desk you will: understand deeply how kiwibot works, including the entire delivery process and the platforms & services involved. receive and track all the issues, incidents, and accidents presented during operation. this includes the diagnosis and solving of software problems, and the remote support to field operations personnel. participate in the design, development, and testing of new software tools to automate service desk team processes. analyze the available fleet data, and transform it into new features, issues, enhancements and requirements for the corresponding teams (a...
At robot.com, we automate businesses to achieve peak efficiency and productivity, freeing human time for higher-level tasks. we believe that the future will be powered by clean and effective technological solutions, and we are committed to providing low—or no-cost delivery services to everyone. we are a dynamic, fast-paced organization that values collaboration, creativity, and innovation. we are excited to welcome the next generation of tech talent to our team. as a software service desk you’ll report to our head of service desk team, it could be a great opportunity for you to join us! you should have the right technical knowledge, understanding and communication skills in order to diagnose, scale, and solve requirements from our kiwibots fleet. you will also work to analyze robots data and convert them into new issues, enhancements, and features to other teams. location: medellín, colombia. career path: junior service desk engineer - mid service desk engineer. as a software service desk you will: understand deeply how kiwibot works, including the entire delivery process and the platforms & services involved. receive and track all the issues, incidents, and accidents presented during operation. this includes the diagnosis and solving of software problems, and the remote support to field operations personnel. participate in the design, development, and testing of new software tools to automate service desk team processes. analyze the available fleet data, and transform it into new features, issues, enhancements and requirements for the corresponding teams (a...
At robot.com, we automate businesses to achieve peak efficiency and productivity, freeing human time for higher-level tasks. we believe that the future will be powered by clean and effective technological solutions, and we are committed to providing low—or no-cost delivery services to everyone. we are a dynamic, fast-paced organization that values collaboration, creativity, and innovation. we are excited to welcome the next generation of tech talent to our team. as a software service desk you’ll report to our head of service desk team, it could be a great opportunity for you to join us! you should have the right technical knowledge, understanding and communication skills in order to diagnose, scale, and solve requirements from our kiwibots fleet. you will also work to analyze robots data and convert them into new issues, enhancements, and features to other teams. location: medellín, colombia. career path: junior service desk engineer - mid service desk engineer. as a software service desk you will: understand deeply how kiwibot works, including the entire delivery process and the platforms & services involved. receive and track all the issues, incidents, and accidents presented during operation. this includes the diagnosis and solving of software problems, and the remote support to field operations personnel. participate in the design, development, and testing of new software tools to automate service desk team processes. analyze the available fleet data, and transform it into new features, issues, enhancements and requirements for the corresponding teams (a...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows...
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