Lead an engineering team, pioneering new approaches to distributed systems quality. this is possibly the most complex and challenging quality engineering role imaginable, and requires exceptional technical engineering ability as well as analytical skills to deal with large volumes of data. as the engineering manager you'll lead the team, shaping the vision and setting the pace, and collaborate with product teams who build canonical's end-to-end cloud portfolio. your challenge is to ensure high quality and reliability of canonical's cloud solutions, by developing tools,testing procedures and pipelines for this purpose. our goal is to revolutionise the world of operations from metal to container, and this quality team is central to our ability to deliver on that vision. we need a unified approach to test, verification and benchmarking that recognises the fluid nature of large-scale distributed systems in production over time. **what you'll do**: - build and lead a growing team of remote engineers - develop talent through coaching, mentoring, feedback and hands-on career development - set and manage expectations with other engineering teams, senior management, and external stakeholders - advocate and advance modern, agile software development practices - grow a healthy, collaborative engineering culture - be an active part of the leadership team shaping our approach to cloud - participate in the engineering process through code and architectural review - engage with teams at canonical, the open source community and partners - work from home with global tr...
**role description** linux technical account managers are key to servicing our enterprise customers and partners, serving as the assigned engineering and technical escalation point, and are typically amongst the most experienced members of our support engineering teams. this role is an opportunity for a technologist with a passion for linux to drive the success of major customers, leveraging ubuntu and open source products. if you have an affinity for open source engineering and a passion for technology, then you will enjoy building your career with other some of the best engineers in the industry at canonical. no two days are the same in support engineering. we engage in interesting problems to solve, constantly pick each other's brains and our minds are always abuzz with ideas for helping our customers to make the most of their ubuntu systems. we are rapidly expanding and are looking for talented professionals with a passion for working on the next generation of ubuntu solutions. **key responsibilities** - assume direct responsibility and drive exceptional service on assigned accounts. - gain understanding of our partner's technical infrastructure and environment, hardware, and/or product(s). - investigate issues reported by customers by doing your own research and involving others across the organisation as necessary. - for assigned accounts manage support escalations and issue prioritization, acting internally as a customer advocate. - contribute new articles and maintain existing knowledge base articles. - on a rotation basis, be available for on-ca...
N-ix is a software development service company that helps businesses across the globe develop successful software products. founded in 2002 in lviv, n-ix has come a long way and increased its presence in nine countries - poland, ukraine, sweden, romania, bulgaria, malta, the uk, the us, and colombia. today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and fortune 500 companies. our client is at the forefront of enterprise data solutions, building innovative platforms that bridge diverse erp systems and enable seamless access to critical business insights. our platform connects customer erp applications to a robust data mesh service, supporting several business objects with a standardized canonical representation. we’re seeking a seasoned product owner to join our team and drive our platform’s evolution, integration, and impact. as the senior/lead product owner , you will own the strategy, development, and delivery of our data integration platform, focusing on its alignment with multiple erp systems and the core financial business objects we support. this role requires expertise in leading erp applications (oracle, sap, sage, infor, etc.) and data warehousing, with a deep understanding of financial reporting (income statements, balance sheets, statements of cash flows) and transactional sub-ledger data. you will work closely with engineering, data, and business teams to ensure seamless integration across diverse erps, leveraging a canonical data model that standardizes disparate data into a cohesive format. this is a cr...
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