The kestra team has over 400 years of experience in the external and internal cardiac medical device markets. the company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device the...
Team leader igt solutions portuguese / spanish keukenexpo bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the team leader igt solutions portuguese / spanish role at keukenexpo team leader igt solutions...
Job description this is a remote position. schedule: flexible during business hours, 40 hours per week client time zone: gmt/cet client overview: be part of something truly meaningful by joining a leading global sustainability company that’s actively fighting climate change and making a real environmental impact. this mission-driven organization operates across multiple continents, helping businesses and communities implement sustainable practices that are literally saving the world. with a passionate team and cutting-edge technology platform, they’re scaling their impact and looking for enthusiastic professionals who want to contribute to this vital cause. job description: this is your opportunity to combine traditional sales skills with a meaningful mission that matters. you’ll be connecting with prospects about important environmental services and solutions, using your communication skills to help expand the reach of critical sustainability initiatives. working with an integrated technology platform and supporting a team that’s making a real difference, you’ll play a key role in growing a business that’s focused on climate action and environmental responsibility. this role offers the satisfaction of traditional sales success combined with the fulfillment of contributing to global environmental solutions. responsibilities: conduct strategic outbound calls to prospects interested in sustainability and climate action solutions represent cutting-edge environmental services and solutions to potential clients generate new busines...
We want you on our team ️️ the coomeva cooperative business group is an organization currently comprised of 14 companies that provide well-being, quality of life, and opportunities for advancement through services such as protection and solidarity; entrepreneurship and business development; education; housing; healthcare; and financial services. our value promise, "coomeva makes your life easier," provides comprehensive solutions to the well-being and quality of life needs of our associates and their families at every stage of their lives. what will your goal be? our commercial collection campaigns focus on recovering outstanding invoices from our associates so they can continue to enjoy the benefits of our products and services. what are the contractual benefits? fixed-term contract for work or labor for 1 year with the possibility of renewal and direct hiring for an indefinite term. 100% call center work (in person). excellent work environment. commissions for compliance with variables and goals without a ceiling and 100% benefits. growth and development plans: career plan and seedbed plan. what requirements must you meet? academic training: bachelor's degree, technical degree, technologist degree or professional degree. 6 months to 1 year of experience in call centers and debt collection management. knowledge of office suite management and office tools. office hours and two or three saturdays a month (half day). skills teamwork. proactivity. assertive communication. decision making....
Job description agileengine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai/ml, and our people-first culture has earned us multiple best place to work awards. if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! what you will do - shift: monday – thursday 8am – 7pm pst (11am – 10pm est) with rotating on-call; - manage alerts daily, check systems, and escalate issues as needed; - be part of a team that provides 24×7 on-call support for critical saas events; - be available in case of emergencies when team members are not available or need help; - document issues and remediation steps; - proactively create appropriate monitors in the eks/k8s ecosystem; - deploy to eks/k8s cluster using terraform and helm; - learn and maintain existing infrastructure running under docker swarm; - improve existing infrastructure health by implementing checks and scripts to correct known issues; - maintain and develop deployment code; - automate manual tasks; - implement/integrate new technologies in our cloud infrastructure; - collaborate with other teams and departments to provide the highest level of support and assistance; - apply a real customer focus when planning deployments/updates, having the customer in the forefront of the mind, and considering the impact on them before making changes; - work closely on solutions with support, customer success, migr...
Where every call builds a path to homeownership step into a global career in the mortgage industry where your expertise opens doors to international opportunities. help shape the future of homeownership, make your mark in wholesale lending, and watch your career equity grow as you connect with markets beyond boundaries. job description as a sales representative (outbound dialer) , you will lead outbound outreach to mortgage brokers and lenders, present wholesale mortgage solutions, qualify high-potential leads, and nurture relationships that drive business growth. your role ensures the sales team is equipped with quality opportunities to expand our presence in the wholesale lending market. job overview employment type: indefinite term type contract shift: monday to friday, 8:00 am – 5:00 pm pst work setup: work from home / remote your daily tasks make a high volume of outbound calls daily to mortgage brokers, loan officers, and other potential partners. present our wholesale mortgage offerings in a clear, concise, and compelling manner. identify and qualify potential leads and set appointments for account executives or senior sales staff. maintain accurate records of calls, lead status, and client interactions in the crm system. follow up with interested prospects and nurture leads through the sales funnel. collaborate with internal teams to provide feedback from prospects and enhance outreach strategies. stay current with industry trends, lending guidelines, and competitor products. requirements the qualifications we seek full professional englis...
Agileengine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai/ml, and our people-first culture has earned us multiple best place to work awards. if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! what you will do - shift: monday – thursday 8am – 7pm pst (11am – 10pm est) with rotating on-call; - manage alerts daily, check systems, and escalate issues as needed; - be part of a team that provides 24×7 on-call support for critical saas events; - be available in case of emergencies when team members are not available or need help; - document issues and remediation steps; - proactively create appropriate monitors in the eks/k8s ecosystem; - deploy to eks/k8s cluster using terraform and helm; - learn and maintain existing infrastructure running under docker swarm; - improve existing infrastructure health by implementing checks and scripts to correct known issues; - maintain and develop deployment code; - automate manual tasks; - implement/integrate new technologies in our cloud infrastructure; - collaborate with other teams and departments to provide the highest level of support and assistance; - apply a real customer focus when planning deployments/updates, having the customer in the forefront of the mind, and considering the impact on them before making changes; - work closely on solutions with support, customer success, migration, and profess...
Description what’s in it for you? a diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with endless career opportunities and clear paths for career development a competitive salary inclusive perks and benefits opportunity for monthly performance incentives job type: full-time location : bogotá, colombia what’s in it for you? a diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with endless career opportunities and clear paths for career development a competitive salary inclusive perks and benefits opportunity for monthly performance incentives what you want matters to us think about making a check list with all of the things that would make you feel good at work. does your check list have meeting a diverse group of like-minded new people on it? how about being recognized and rewarded for doing great things? maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. if so, concentrix is a great place for you. every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. doing right by people is in our dna because we believe a desire to be treated with care and respect is a universal part of the human experience. this philosophy drives everything we do and creates the framework for how we treat our customers and our staff. no matter your background or your years of experience, getting started or establishing your c...
Turning legal battles into victories that last. our client, your insurance attorney, is a powerhouse in the legal industry, dedicated to fighting for the compensation clients deserve . with over $750 million recovered and more than 75,000 cases handled, they deliver unmatched expertise in first-party property insurance claims, personal injury, medical malpractice, and more. operating across five u.s. states with a team of 45+ attorneys and 300+ professionals, they combine legal precision with relentless advocacy, ensuring every client’s rights are protected from start to finish. job description as a client status representative , you’ll provide exceptional service by updating clients on claim statuses, resolving concerns, and building trust through clear communication. you’ll handle high call volumes, collaborate with attorneys, and ensure clients feel supported every step of the way. job overview employment type: indefinite term type contract shift: monday to friday, 09:00 am - 06:00 pm est / colombian time work setup: onsite, bogotá and medellin your daily tasks provide courteous and professional customer service in person or over the phone. strive to retain existing clients and develop new business opportunities through efficient service delivery. update clients on the status of their claims or cases accurately and promptly. handle a high volume of calls while maintaining a professional demeanor. resolve client complaints, concerns, and inquiries in a timely manner. build trust and effective relationships with clients by actively listening to their needs...
Requisition id: 229079 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. key accountabilities: works closely with end-users, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. must take an interest in understanding the business functions of the end-users. investigate, analyze, develop and maintain a strong knowledge of trading workflows, technology and market structure to ensure most streamlined approaches are implemented participate in meetings/stand ups with stakeholders to prioritize development tasks aligned with business goals. contributes to the design of new applications and undertakes enhancements. makes recommendations towards the development of new code or reuse of existing code involved in the full software development life cycle and is responsible for designing, coding, testing, implementing and supporting application software that is delivered on time and within budget. show initiative to prepare and document artefacts that is important to the team prepare and support application releases intended for implementation to uat and production environments perform support of production trading applications to troubleshoot and quickly resolve any issues or questions. provide after hours support via an on-call pager on a rota...
About truelogicat truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.our team of 600+ highly skilled tech professionals, based in latin america, drives digital disruption by partnering with u.s. companies on their most impactful projects. whether collaborating with fortune 500 giants or scaling startups, we deliver results that make a difference.by applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. we aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.our clientour client handles the headaches that come along with running payroll so its clients can focus on more important things. since 2002 it has been helping companies file payroll taxes, providing employee self-service portals, and meeting many other needs. our client prides itself in its client care: they provide absolutely free technical support, will configure our solutions to fit your exact needs. most of its solutions work by integrating directly into the accounting systems that are already in place, such as the microsoft dynamics line and many other erps.job summarywe are seeking an experienced senior infrastructure engineer to join our team. in this role, you will be responsible f...
Job description our client is a global provider of intelligent mobile internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile internet. as part of the global support and maintenance group, the support engineer will be responsible for the technical support of the company’s products and solutions take ownership of customer issues reported and see problems through to resolution on site or remotely, per need research, diagnose, troubleshoot and identify solutions to resolve customer issues resolve time critical deployment and production issues provide customer support, technical issues resolution and improvements within the agreed sla, on-site and remotely provide prompt and accurate feedback to customers ensure proper recording and closure of all issues prepare accurate and timely reports document knowledge in the form of knowledge base tech notes and articles participation in providing training to customers as required participate in the on-call duty rotation requirements: flexible location experience with customer facing activities in an international environment knowledgeable in customer support processes, tooling and troubleshooting knowledge in networking: tcp/ip, switching, routing – must experience with linux/unix based systems – must experience in the mobile and telco markets (working with telco providers) – advantage experience with load balancers –advantage knowledge with vm environments, nfv and sdn – advantage scripting knowled...
The field service engineer will be responsible for installing and repairing medical printing devices such as processors, hardcopy printers, digitizers, workstations, and digital x-ray equipment. at the same time, train the users on the use of this equipment. install and run medical imaging diagnostic printing equipment. repair medical imaging diagnostic printing equipment, such as drystars, eos fix, mammography, cr, dr, and some others. train users in the use and handling of equipment so that they can use those properly, avoiding failures and repairs. give remote support to dealers for installations and repairs. moderate customers on possible problem solutions on the equipment use. administrative functions such as: phone call attendance, introducing data on the servicenow database. education: electronic and communications engineer or similar. experience: at least one year in a similar position, customer service. specific skills : languages: english 80% it-knowledge: ms office (intermediate-advanced); lotus notes; preferably crm´s. technical skills: analogue and digital devices knowledge, mechanics, networking. soft skills: customer focus, good interpersonal relationships, service attitude....
Principal accountabilities in addition to the following epson's policies and procedures, principal accountabilities include, but are not limited to: under limited supervision perform outbound and inbound prospection, qualifying and preparing sales opportunities. engage in cold calling to targeted account lists generating new leads. qualify prospects and leads based on guidelines and criteria (marketing qualified leads - mqls). process inbound prospects and leads from all sources of epson activities. collaborate with product, marketing & sales teams building playbooks, calling guides and lead qualification criteria. keep abreast of product lines and industry trends and inform epson management what may impact customers purchases. identify and understand customer needs and provide solutions using epson products, programs and services. manage prospects and leads timely maintaining accurate information, notes, activities, and status. submit weekly reports of activity and calls. principal skills & knowledge +2 years of experience working in qualifying leads in contact centers or call centers. advanced conversational english. strong communication, negotiation and sales skills. motivated person, goal-oriented, and learning-oriented. interested in the technology industry. knowledge of digital tools such as excel and salesforce is desirable....
Iqor is looking for your talent! we are looking for bilingual staff to answer a customer service call line for a company in the united states. what we offer you: the remuneration is 2,525,000 cop + legal benefits + 10% bonus for compliance with metrics. hours are monday through sunday with availability from 5:00 am to 11:00 pm. (your work schedule is set during this time range). 45 hours of work per week, which means you would have two rotating days off per week. the contract is for an indefinite term , with biweekly payments. this vacancy is available in person at the viva envigado shopping center. benefits: discounts at the viva envigado shopping center. referral plan (up to one million pesos per referral). career plan. metlife life and emergency insurance. transportation for all employees leaving after 11:00 pm. about iqor: iqor is a managed services provider of customer engagement and technology-enabled bpo solutions. with 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles....
Job description job description as a team leader here at ward law group, you will thrive in a fast-paced and growing work environment. you will be responsible for managing a team of demand specialists to ensure they are delivering the best results for our clients. we seek positive, goal-oriented individuals who are ready to make a difference! team leader job responsibilities manage a team of demand specialists ensuring they are meeting their kpis. assign cases to the team daily. check demand packages and approve them once all corrections have been made. have provider meetings to discuss gaps in expectations and improve turnaround times to receive the documents we need. conduct weekly case audits to ensure all cases are being worked on efficiently and identify any possible issues with cases. conduct weekly call audits to ensure calls are being handled appropriately and that all clients are receiving excellent customer service. take escalation calls from clients and de-escalate the situation to retain client satisfaction. analyze individual and team kpis, assess if we are on track to hit monthly/yearly goals and provide feedback to individuals when necessary. create action plans for employees and give write ups when applicable. attend weekly manager/team lead meetings to discuss the teams weekly/monthly projections and discuss issues. ensure that all sops and training videos are up to date with any changes. review profiles and conduct interviews for any hiring needs in the team. provide training to all new hires and ensure they receive all the necessary training they need t...
Red hat is seeking a senior technical support engineer with a strong background in openshift, kubernetes, cluster deployment and configuration to join our managed cloud services customer experience team in colombia the red hat cloud & ai platforms services organization is responsible for the strategy, design, and implementation of the end-to-end customer experience with red hat cloud services and ai platforms. our team provides world-class support service to red hat customers and partners around the globe for our many platform as a service (paas) and software as a service (saas) offerings. we mainly support red hat openshift on aws (rosa), azure red hat openshift (aro), openshift dedicated on aws and gcp (osd), and red hat openshift ai (rhoai). we are a global team and strive to cultivate a transparent environment that makes room for different voices. we learn from our failures in a blameless environment to support the team's continuous improvement. this position is a great opportunity to join one of the fastest-growing enterprise software and services companies and the leader in open source software. what you will do: commitment to providing exceptional customer experience by using professional communication and applying product knowledge and deep troubleshooting to perform direct actions in cluster environments to resolve various issues. contribute to global initiatives and projects to constantly reduce customer effort, improve tooling, and design and write automation software to improve efficiency act as the direct contact and adviser for customer inquiries and issues wi...
About truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. our team of 600+ highly skilled tech professionals, based in latin america, drives digital disruption by partnering with u.s. companies on their most impactful projects. whether collaborating with fortune 500 giants or scaling startups, we deliver results that make a difference. by applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. we aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future. our client this company consists of product managers, software engineers, testers, and devops engineers all working together with the latest tools and technologies. our vision? to accelerate your marketing vision with a suite of tools designed to drive impact across research, communications, and media. job summary this role is responsible for providing the technical direction for the rest of the platform team by implementing and supporting the implementation of new tools that can help maintain and improve the service that the platform team delivers to the rest of hub. this role is also responsible for ensuring the continuous reliability of our production environment, identif...
2 days ago be among the first 25 applicants direct message the job poster from 5ig solutions executive leader | head of recruitment | business strategy & talent acquisition | entrepreneurship & strategic planning company: 5ig solutions work mode: remote (based in colombia, serving international patients) salary: 2,500,000 and 4,500,000 colombian pesos we are seeking a highly qualified clinical psychologist to provide psychological counseling and clinical support to patients through phone calls. the role requires strong expertise in emotional management, emotional containment, and the ability to handle sensitive and critical situations with empathy and professionalism. this position also includes patient follow-up, call tracking, and support with related administrative tasks. - provide professional psychological counseling through phone calls. - offer emotional containment and effective emotional management in highly sensitive and crisis contexts. - carry out clinical interventions with an empathetic and effective approach. - maintain clear and organized records of patients, calls, and administrative processes. - collaborate with the team to ensure continuity of care and service quality. - communicate fluently in english at a level suitable for serving international patients. - licensed psychologist with a specialization or master’s degree in clinical psychology. - minimum of 3 years of clinical practice experience, preferably with highly complex emotional cases. - advanced/native english proficiency (c1–c2), with the ability to interact seamlessly without linguistic...
Realize your potential by joining the leading performance-driven advertising company! as site reliability engineer on the it production team in our tlv office, you’ll play a vital role in a high-scale, fast-changing production environment. you should be passionate about building and solving infrastructure challenges with automation, working with cutting-edge technologies, and pushing those technologies to their limits on our predominantly on-premises cloud-like infrastructure. to thrive in this role, you’ll need: - 5 years of experience as an sre, devops engineer, or system administrator in a large, distributed environment with a focus on linux operating systems. - experience implementing and supporting internet-based applications/web servers. - experience with configuration management tools (puppet, ansible, chef, terraform). - proficiency in programming languages such as python, golang, ruby, c++, or java. - experience with monitoring and metrics collection systems (prometheus, grafana, elk). - knowledge of cloud platforms (aws, azure, gcp, alibaba). - experience with containerization technologies (kubernetes, nomad, docker). - understanding of networking protocols (tcp/ip, dns, etc.). how you’ll make an impact: as a senior site reliability engineer , you’ll contribute by: - ensuring taboola’s production environment availability, performance, and efficiency. - developing scalable infrastructure-as-code (iac) solutions to improve deployment efficiency and system reliability across our multi-cloud services. - designing and maintaining taboola’s web traf...
Career opportunities with physicians eyecare group current job opportunities are posted here as they become available. optometrist - doctor of optometry (employee) optometrist opportunity with physicians eyecare group location: in-store salary range: up to $200,000+ (location dependent) why join physicians eyecare group? join a dynamic team of eye care professionals committed to making eye care easy and accessible for all. we combine clinical excellence with innovative patient-centered solutions, supported by a streamlined, fast, and friendly experience. when you become part of our team, you’ll enjoy: - competitive compensation: enjoy a strong salary with daily bonus potential. - comprehensive benefits for full-time : medical, dental, 401(k), disability insurance, paid time off, and more. - work-life balance: work stays at the office—no on-call hours. - supportive team environment: collaborate with a dedicated store team that enhances the patient's experience and reduces administrative tasks. - flexibility : full-time and part-time roles are available, with the option to work in any of our 26 state locations. - centralized support: our best-in-class support center allows you to focus on patient care. - opportunities for growth: monthly peer meetings, ce reimbursement (select locations), and community outreach opportunities. who we are looking for: - licensed doctor of optometry (od): licensed in the practicing state, and open to additional licensure as needed. - dynamic & adaptable: thrives in a fast-paced, evolving environment. - patient-centere...
Select how often (in days) to receive an alert: create alert profile -field service engineer - barranquilla the field service engineer will be responsible for installing and repairing medical printing devices such as processors, hardcopy printers, digitizers, workstations, and digital x-ray equipment. at the same time, train the users on the use of this equipment. install and run medical imaging diagnostic printing equipment. repair medical imaging diagnostic printing equipment, such as drystars, eos fix, mammography, cr, dr, and some others. train users in the use and handling of equipment so that they can use those properly, avoiding failures and repairs. give remote support to dealers for installations and repairs. moderate customers on possible problem solutions on the equipment use. administrative functions such as: phone call attendance, introducing data on the servicenow database. specific skils: ability to work under pressure, while appropriately managing customer concerns / escalations / expectations. customer service skills, including the demonstrated ability to work constructively with both internal and external client groups. strong interpersonal skills, including the proven ability to network in a global environment (agfa network) and build relationships with geographically remote personnel. time management, organization, prioritization, and follow-up skills. networking intermediate knowledge, wifi and physical network configurations. use of applications for signal test and operating systems networking tools. operating systems advanc...
The international rescue committee (irc) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. founded in 1933 at the call of albert einstein, the irc is one of the world's largest international humanitarian non-governmental organizations (ingo), at work in more than 40 countries and more than 25 u.s. cities helping people to survive, reclaim control of their future and strengthen their communities. a force for humanity, irc employees delivers lasting impact by restoring safety, dignity and hope to millions. if you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. **principales responsabilidades** ***calidad** **técnica** **y** **desarrollo** **de** **programas** - ** **proporcionar dirección estratégica, liderazgo y apoyo técnico y administrativo general a los programas de medios de vida, junto con el coordinador de erd. - apoyar al coordinador de erd en el desarrollo y mantenimiento de una estrategia y un plan de trabajo de los programas de medios de vida en consonancia con el plan de acción estratégico (sap) de colombia y venezuela. - apoyar el proceso de desarrollo de propuestas para ampliar la cartera de proyectos de medios de vida - supervisar la implementación de los programas de medios de vida frente al cronograma de trabajo y el plan presupuestal. - desarrollar herramientas y procesos para la implementación de los proyectos de medios de vida, ...
Our client is a global technology consulting and digital solutions company helping more than 750 clients succeed in a converging world. they go the extra mile for their clients and accelerate their digital transformation with the mosaic platform enabling their mobile, social, analytics, iot, and cloud journeys. our client is a usd 3.4 billion company with 90,000+ professionals across five continents, helping global customers with innovative solutions. the group operates in the key industries that drive economic growth, enjoying a leadership position in the construction industry, financial industry, and technology. we are currently searching for a roku developer: we are currently searching for an experienced roku developer to join our team, focusing on the design, development, and optimization of our video playback experience on the roku platform. the ideal candidate will be a skilled brightscript developer with a passion for building high-quality, performant streaming applications. responsibilities: design, develop, and maintain core components of our roku player sdk for various roku devices. optimize streaming performance, ensuring low latency, high quality, and smooth playback using the roku media player and brightscript. collaborate with product, design, and engineering teams to enhance the video playback experience on roku. troubleshoot and resolve technical issues related to media streaming, buffering, and digital rights management (drm) on the roku platform. maintain and elevate code quality through unit testing, integration testing, and code reviews, adhering to roku...
Requisition id: 215838 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the support engineer will be working in a cross functional technology team responsible for the bank's customer data and will contribute to the overall success of the team ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are following governing regulations, internal policies, and procedures. the incumbent should be a self-starter and be able to work independently with little or no supervision. they should have strong communication skills, a client focused mindset, and take accountability and ownership of tasks. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. contributes to a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. experience coding in a professional environment, taking requirements from concept to production use. ability to work collaboratively and communicate clearly and concisely with both technical and non-technical audiences. understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. troubleshoot production incidents, job failures, and provide support for production applications. analyze and resolve incident tickets assigned to the group based on severity and prior...
Perform bilingual screening, answer to incoming or make outgoing calls from/to the customers to address their concerns, answer questions and inquiries, set up appointments, troubleshoot problems, provide information and handle complaints regarding the organization’s products or services accordingly. responsibilities include : english level c1 or better. having conversations with customers professionally and responding to customer inquiries and complaints. researching required information using available resources. handling and resolving customer questions regarding products or customer service problems and situations as needed. providing customers with the organization’s service and product information. processing forms, orders, and applications requested by the customers. identifying, escalating priority issues and reporting to the high-level management. routing inbound calls to the appropriate resources. following up complicated customer calls where required. completing call notes and call reports as necessary and updating them in the crm software. job requirements: high school diploma excellent communication skills, including verbal, reading and written skills ability to work with others good computer skills multi-tasking skills excellent people skills...
Pioneering trusted medical solutions to improve the lives we touch: convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. with around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. group revenues in 2022 were over $2 billion. the company is a constituent of the ftse 100 index (lse:ctec). to learn more about convatec, please visit every day, our products improve the lives of millions of people around the world. we’re hugely proud of this, which is why we’re transforming our business to reach millions more. join us a service desk technician and you’ll drive progress that really means something. about the role as a service desk technician at convatec, you will play a crucial role in providing technical support to our global user community. with a target first call resolution of 85%, you will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, ensuring the smooth operation of our it systems, and empowering our users to maximize their productivity. this role will require flexibility in terms of shifts to accommodate global time zones. your expertise will be essential in delivering exceptional customer service and maintaining the effici...
Title: business solutions support specialist requisition id: 215838 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the support engineer will be working in a cross functional technology team ...
Requisition id: 215838 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the support engineer will be working in a cross functional technology team responsible for the bank's customer data and ...
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