Join to apply for the customer success manager role at cafeto software . 2 days ago be among the first 25 applicants. description a typical day might include: managing a book of business of up to 60 commercial accounts. becoming an apptega product expert and translating product knowledge into strategic business recommendations. ensuring customers are up and running within 30 days of onboarding. meeting with customers quarterly to drive adoption and recognize business value. conducting quarterly business reviews with key stakeholders. managing renewals proactively starting 120 days before their date. identifying upsell opportunities through strategic conversations. driving reviews, surveys, and case studies participation. monitoring platform usage and uncovering training opportunities. collaborating with support and product teams for technical issues and feedback. what you have experience in the cybersecurity industry (1-2 years in grc or compliance-related products). experience with hubspot crm and pendo. experience managing renewals and expansion opportunities. saas experience preferred. excellent communication and interpersonal skills. strong time and project management skills. results-oriented with ownership mindset. ability to build rapport with various customer personas. proactive engagement to drive adoption and value. additional details seniority level: entry level. employment type: full-time. job function: other. industries: it services and it consulting. referrals increase your chances of intervi...
**description**: **duties and responsibilities**: - analyze and define strategies for building the backend of the product. - establish work plans and estimates. - collaborate with frontend developers to integrate user-facing elements with server-side logic. - collaborate with a multidisciplinary team of designers, developers, and system administrators. - provide training, help, and support to other team members. - stay up to date with current best practices. - follow the scrum framework. **education and experience**: - degree in computer science, it or similar - 7 years of experience as software developer. - 3 years of experience in python. - 2 years of experience in flask. - 2 years of experience working with aws lambdas. - 2 years of experience in relational databases and nosql databases. - knowledge of unit tests and tdd. - knowledge and experience in: git, object oriented programming, rest api and http protocol. - knowledge of python, flask, aws lambdas, relational databases and nosql databases. - knowledge of unit tests and tdd. - knowledge and experience in: git, object oriented programming, rest api and http protocol. **nice to have**: - knowledge of etl processes. - knowledge of data analysis (using google data studio). **why working at cafeto**: - we value diversity, respect for the individual, and integrity - everyone's empowered to work autonomously - you will have a direction, an individual career path for you - more than work, we are passionate about growing. more than colleagues, we are friends **we have some great perks & ...
**description**: **duties and responsibilities** - ** **design, develop and implement data management environments like databases or processing systems. - ensuring architecture is planned in such a way that it meets all the business requirements. - discover opportunities for data acquisition. - taking care of the complete etl (extract, transform & load) process. - develop data set processes for data modeling, mining and production. - proposing ways to improve data quality, reliability & efficiency of the whole system. - employ a variety of languages and tools to get different systems together. - creating data models to reduce system complexity and hence increase efficiency & reduce cost. - introducing new data management tools & technologies into the existing system to make it more efficient. - preparing raw data for manipulation by data scientists and business analysts. - perform integration testing to test functionalities and unit testing for components to ensure code coverage. **ready to apply? first check if you have**: - 8 years of experience - 7 years of experience writing in sql - 3 year of experience using snowflake - 4 years of experience with functional skills in python: - experience using git version control, including branching, merging/rebasing, and pull requests **we have some great perks & benefits for you!** - flexible work hours—structure your work schedule, so it works for you, keeping your team and partner needs in mind. - health insurance. - semi-personalized english classes, according to your level. - days off on your birthda...
**description**: **duties and responsibilities**: - working with key stakeholders to create, organize, prioritize, and complete various web development projects. - moving web development projects through a multi-touch yet well-oiled pipeline. - recruiting (when necessary), training, and managing a small team of junior - and mid-level web developers. - regularly auditing, diagnosing, and improving websites for key technical seo metrics, including overall site speed and google core web vitals. - ensuring all organic websites perform well on desktop, mobile, and everything in between. - working with editors, designers, and the web development team to improve and maintain the content publishing process. - proactive communication and leadership to ensure all stakeholders are informed **education and experience**: - 8 years as a developer - front-end development 6 years - css 6 years - html & css - how to write and edit core markup languages and understand how they shape both website and webpage structures. - wordpress & php - the ability to navigate wordpress admin tool, build and edit short codes, and download and integrate plugins. - javascript, json, and jquery - knowledge of all three, including the ability to write and review code in js. - basic knowledge of mysql or similar database. - seo - google analitycs: crawling, rendering, and indexing sitemaps. - google search console: identify and solve issues related to page speed and core web vitals. also, ability to set canonical tags and check issues with them. - english b2 or higher **why working at ...
**description**: working at cafeto at cafeto, our greatness is achieved by the sum of our parts. we hire talented and ambitious people that volunteer their best every single day. we are inspired by our customers and being a leader in a booming industry that is regularly a trending topic. in addition to offering rewarding work and a career path gated only by an individual’s personal goals, we provide a work environment that is fun and cares for each employee. at cafeto software, we are always looking to strengthen our organization by adding the best available talent to our staff, and we’re seeking a - someone with great interpersonal skills & assertive communication, goal oriented and motivated to work in a fast-paced envoronment! - someone with client orientation and commitment with the projects, ensuring work quality and giving attention to details. - 5-7 years of database, network administration, or system administration experience. - working knowledge of virtualization in aws, azure and server vm administration. - network administration experience: velocloud administration, troubleshooting cisco switches and network administration. - strong knowledge of systems and networking software, hardware, and networking protocols. - experience with scripting and automation tools. - a proven track record of developing and implementing it strategy and plans. - strong knowledge of implementing and effectively developing helpdesk and it operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols. **it's nic...
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