[R-112] | IT SUPPORT AGENT (WITH SPANISH)

Tripleten is an award-winning online school among technology bootcamps. our mission is to help people change their lives and succeed in technology. we offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. our employability rate among graduates is 87% across our full stack development, quality assurance (qa) and data analytics. we are seeking a proactive and organized technical support specialist to join our internal it support team. this role is critical in ensuring smooth access to essential services for employees and providing first-line technical support. you will be responsible for managing service access, addressing technical issues, and collaborating with service providers to resolve more complex problems. what you will do access management: - grant access to internal services such as hubspot, voip systems, and hilos for new employees. - revoke service access for departing employees in a timely and secure manner. first-line support: - act as the first point of contact for internal employees experiencing issues with hubspot, voip, hilos, and other tools. - troubleshoot and resolve standard technical issues. - escalate complex or out-of-standard problems to appropriate service stakeholders or services' support teams. - monitor and manage support requests through task trackers, ensuring timely follow-up and resolution. - maintain clear communication with service providers and stakeholders. - document recurring issues and compile reports to help improve service efficiency and relia...

(HBG-524) | IT SUPPORT AGENT (WITH SPANISH)

Tripleten is an award-winning online school among technology bootcamps. our mission is to help people change their lives and succeed in technology. we offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. our employability rate among graduates is 87% across our full stack development, quality assurance (qa) and data analytics. we are seeking a proactive and organized technical support specialist to join our internal it support team. this role is critical in ensuring smooth access to essential services for employees and providing first-line technical support. you will be responsible for managing service access, addressing technical issues, and collaborating with service providers to resolve more complex problems. what you will do access management: grant access to internal services such as hubspot, voip systems, and hilos for new employees. revoke service access for departing employees in a timely and secure manner. first-line support: act as the first point of contact for internal employees experiencing issues with hubspot, voip, hilos, and other tools. troubleshoot and resolve standard technical issues. escalate complex or out-of-standard problems to appropriate service stakeholders or services' support teams. monitor and manage support requests through task trackers, ensuring timely follow-up and resolution. maintain clear communication with service providers and stakeholders. document recurring issues and compile reports to help improve service efficiency and reliability. requirement...

V-866 - EXPERT TUTOR FOR SOFTWARE ENGINEERING PROGRAM

Expert tutor for software engineering program student's experience colombia senior full-time description tripleten is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and qa engineering in a feasible and accessible way, ultimately leading them to thrive in a new career. our mission is to ensure that every student has the opportunity to successfully master a new profession, find their purpose, and become a valuable member of the tech industry. tripleten is a remote first organization mirroring our students who complete our bootcamps in a remote environment. please note that after applying for this position, you will be required to complete a test assignment. successfully completing this assignment will be the first step in the interview process. our expert tutors serve as seasoned professionals and subject matter experts on software engineering program. expert tutors help new students—who just started one of the programs without any previous experience in tech—go through the beginner material and the first few sprints. the primary goal is to guide, support and motivate new students to the point where they feel confident with the material. together with other team members, you will be communicating with students on a daily basis, mostly through video calls (group and individual) and direct messages. you will need to help students with very different ...

PART-TIME WEB DEVELOPMENT INSTRUCTOR LATAM - [ZIR-531]

Tiempo medio

Part-time web development instructor latamtripleten bogota, d.c., capital district, colombia 2 days ago be among the first 25 applicants tripleten is an award-winning online school among technology boot camps. our mission is to help people change their lives and succeed in technology. we offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. our employability rate among graduates is 87% across our web development, quality assurance (qa), data analytics, and data science programs. for the web development program, we are looking for a full-stack engineer to support our students' educational process and help them successfully become professionals. please submit all resumes or cv's in english. what you will do: as an instructor, your mission is to help students resolve all doubts about the content of the program and deal with the exercises and projects. you will be able to assist students through discord in written and voice channels and during q&a; sessions. you will lead a cohort of students through a 10-month program while sharing your experience and inspiring them with your industry knowledge. you will help students in the following forms: main tasks related to students: answer written students question in the platform channels per sprint during the set time slots for all cohorts.assist students in the co-learning space, this is a voice channel per profession that available for students from all cohorts of the same region where they can discuss together, share screen and solve doubts oral...

QO034 - PART-TIME WEB DEVELOPMENT INSTRUCTOR LATAM

Tiempo medio

Part-time web development instructor latam tripleten bogota, d.c., capital district, colombia 2 days ago be among the first 25 applicants tripleten is an award-winning online school among technology boot camps. our mission is to help people change their lives and succeed in technology. we offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. our employability rate among graduates is 87% across our web development, quality assurance (qa), data analytics, and data science programs. for the web development program, we are looking for a full-stack engineer to support our students' educational process and help them successfully become professionals. please submit all resumes or cv's in english. what you will do: as an instructor, your mission is to help students resolve all doubts about the content of the program and deal with the exercises and projects. you will be able to assist students through discord in written and voice channels and during q&a; sessions . you will lead a cohort of students through a 10-month program while sharing your experience and inspiring them with your industry knowledge. you will help students in the following forms: main tasks related to students: answer written students question in the platform channels per sprint during the set time slots for all cohorts. assist students in the co-learning space, this is a voice channel per profession that available for students from all cohorts of the same region where they can discuss together, share screen and solve doubts orall...

(FK536) - PART-TIME WEB DEVELOPMENT INSTRUCTOR LATAM

Tiempo medio

Part-time web development instructor latam tripleten bogota, d.c., capital district, colombia 2 days ago be among the first 25 applicants tripleten is an award-winning online school among technology boot camps. our mission is to help people change their lives and succeed in technology. we offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. our employability rate among graduates is 87% across our web development, quality assurance (qa), data analytics, and data science programs. for the web development program, we are looking for a full-stack engineer to support our students' educational process and help them successfully become professionals. please submit all resumes or cv's in english. what you will do: as an instructor, your mission is to help students resolve all doubts about the content of the program and deal with the exercises and projects. you will be able to assist students through discord in written and voice channels and during q&a; sessions. you will lead a cohort of students through a 10-month program while sharing your experience and inspiring them with your industry knowledge. you will help students in the following forms: main tasks related to students: - answer written students question in the platform channels per sprint during the set time slots for all cohorts. - assist students in the co-learning space, this is a voice channel per profession that available for students from all cohorts of the same region where they can discuss together, share screen and solve do...