**job no**: 575806 **work type**: full time **location**: bogota, colombia **categories**: project management **office location**: colombia **many people. one tmf!** tmf group is a leading provider of essential administrative services that help our clients invest and operate safely worldwide. we provide legal, financial, and hr administration through tmf group teams in 125 offices. we strongly believe in a diverse and inclusive culture where opportunities are equal for all. that’s why at tmf group we value people regardless of religion, ethnicity, customs, nationality, traditions, experiences, cultures, languages, age, sexual orientation, disabilities, socioeconomic background, and coexistence with each other. **discover the role** **purpose of the role** - our digital transformation is gaining pace, leveraging technology and business improvement approaches to drive innovation, improve service quality and reduce costs across our 83 locations and 8,000+ staff. - our digital operations teams partner with business leaders and functional experts to select, deploy, improve and embed technology solutions which makes life better for our clients and staff alike. - we are looking for an experienced project manager, with a strong ability to connect technology and business teams, to join our digital project management team. you will join a global team of 150+ professionals, located across the globe to drive our transformation agenda. **key functions and responsibilities** - partner with business leaders to scope projects which solve business problems; - partner wi...
**about our client**: our client creates technology for financial institutions and businesses to facilitate multiple-channel transaction acceptance. they have been developing electronic payment technology since 1998. today, they process millions of transactions and have customers in several countries. they are a proven provider of the best-of-breed multiple channel transaction technology. they provide a payment gateway that supports multiple-channel card acceptance. their payment gateway is a recognised leader in the provision of an omnichannel solution that allows an acquiring bank to own the last mile of payment acceptance. **purpose of the job**: as a product support specialist, you will be required to manage client technical support queries in a professional manner. using creative problem-solving methods, the incumbent is highly focused on attention to detail and ensuring the technical problems are resolved timeously. you will be required to also attend to general/admin type queries. **key responsibilities**: - monitoring of system resources and ensuring in-house systems are processing as per normal - ensuring all requests allocated to you through in-house ticketing system are attended to timeously - identify the root cause of an error - investigate errors and provide solutions and escalate these errors to the appropriate developers if the situation requires this - assist with deployments queues and resuming and resolving all fall out errors after deployment - assisting with test cases - interacting with internal developers to resolve customer queries ...
Customer facing effectiveness (go-to-market) location: bogotá, colombia about the job our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. as customer facing effectiveness (go-to-market) within our global go-to-market-capabilities (gtmc) team, you’ll design, manage, and analyze data-driven incentive plans, support localization by allocating sales targets, manage incentive simulations based on global policies, track performance using kpis for sales effectiveness, and ensure global alignment of incentive processes within the customer facing hub. main responsibilities: design incentives: design, manage, and analyze incentive plans with a focus on setting data-driven sales targets. customer profiling: lead customer profiling and segmentation analysis to define target segments aligned with business objectives. resource allocation: lead resource allocation and call planning analysis to maximize sales force productivity based on segmentation insights. engage countries: support countries in localizing incentive plans by managing target allocations to sales territories. performance tracking: lead the creation of dashboards, kpis, and analysis to monitor sales force effectiveness and efficiency. process excellence: ensure processes are aligned with best practices for efficient incentive management. stakeholder relationship: maintain effective relationships with end stakehol...
Customer facing effectiveness (go-to-market) location: bogotá, colombia about the job our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. as customer facing effectiveness (go-to-market) within our global go-to-market-capabilities (gtmc) team, you’ll design, manage, and analyze data-driven incentive plans, support localization by allocating sales targets, manage incentive simulations based on global policies, track performance using kpis for sales effectiveness, and ensure global alignment of incentive processes within the customer facing hub. main responsibilities: design incentives: design, manage, and analyze incentive plans with a focus on setting data-driven sales targets. customer profiling: lead customer profiling and segmentation analysis to define target segments aligned with business objectives. resource allocation: lead resource allocation and call planning analysis to maximize sales force productivity based on segmentation insights. engage countries: support countries in localizing incentive plans by managing target allocations to sales territories. performance tracking: lead the creation of dashboards, kpis, and analysis to monitor sales force effectiveness and efficiency. process excellence: ensure processes are aligned with best practices for efficient incentive management. stakeholder relationship: maintain effective relati...
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