TECHNICAL INFRASTRUCTURE SPECIALIST | (IMF-354)

System provisioning is a critical role in ensuring the smooth operation of our organization's technology infrastructure. the ideal candidate will have experience with security permissions, user account management, and application support. your key responsibilities will include: - maintaining current security permissions as per bank policies on user accounts and applications - providing professional and courteous support to the business community, answering questions and resolving issues in a timely manner - assisting in the investigation of applicable applications and account access issues - managing the incident tracking system to ensure timely resolution and effective communication with stakeholders you'll have the opportunity to work with various technologies, including active directory users and groups policies, application operating systems, and network topologies. in this role, you'll also be expected to: - interact with internal clients of all levels on a daily basis - work with application developers to resolve issues and implement solutions - be prepared to work non-standard hours, including rotational 24x7 on-call support we value your ability to adapt to new developments and innovations. please note that we are committed to creating an inclusive and accessible environment for everyone. this position requires excellent communication skills, problem-solving abilities, and a strong customer service focus. working in this field offers a great opportunity to develop your technical skills and contribute to the success of our organization....