Job description as a senior linux administrator, you will be responsible for ensuring the 24/7 availability of sap systems within the sap ecs environment. this includes promptly responding to alerts and incidents at the linux os and infrastructure layers across hyperscaler and sap data centers. you will act as the l3/l4 escalation contact for critical production issues, strictly adhering to change management protocols. your primary goal is to optimize operational procedures using automation techniques and implement solutions to improve efficiency, reliability, and platform performance. key responsibilities include leading continuous improvement initiatives for sap cloud services with a focus on scalability, security, and performance. you will collaborate with a diverse, global team to deliver enterprise-grade cloud services tailored to sap applications. additionally, you will design and implement strategies to enhance customer experience and ensure compliance with slas. required skills and qualifications - proven experience in linux administration, including system installation, configuration, and troubleshooting - expertise in automation techniques and scripting languages (e.g., python, bash) - strong understanding of cloud computing concepts and platforms (e.g., aws, azure) - familiarity with sap ecosystems and cloud services - excellent communication and collaboration skills - ability to work in a fast-paced, dynamic environment benefits as a member of our team, you can expect: - competitive salary and benefits package - opportunities for professional growth and...
Job description: we are seeking a skilled professional to join our team as a collections specialist. in this role, you will be responsible for the collection of past due invoices and monitoring of assigned customer accounts to maintain past due and credit risk at a minimum in a gbs environment. as a collections specialist, you will work closely with customer service and sales organization. you will provide excellent customer service by responding to queries and resolving issues and disputes raised by customers and internal stakeholders. key responsibilities include monitoring assigned customer accounts and tightly following up on past due accounts, daily contact with customers by phone or email to collect past due amounts, collaborating with offshore bpo team around collections and cash applications, researching and resolving queries, disputes, complaints and short payments in a timely manner. you will also respond timely to all emails and inquiries from internal and external customers, close collaboration on a daily basis with customer service and sales organization, build good rapport and working relationships with key customers, maintain well-documented customer files and track collection efforts in collection tool, identify and escalate credit risks and uncollectable accounts to management. additional responsibilities include timely escalation of issues and concerns that cannot be resolved to management, analyze accounts daily before releasing orders on hold, monitor credit limits and terms for customer accounts, suggest adjusted credit limits if appropriate. the ...
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