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K332 AI-DRIVEN CUSTOMER EXPERIENCE EXPERT

Solution consultant: drive customer experience transformation we are seeking a seasoned solution consultant to drive customer experience transformation by assessing challenges, showcasing ai-driven solutions, and collaborating with internal teams for seamless solution delivery. key responsibilities include engaging with clients to understand their customer experience needs, designing and presenting tailored cx solutions, conducting product demonstrations, and providing strategic insights to optimize customer journeys. the ideal candidate will have proven experience in customer experience consulting, strong understanding of cx principles, and excellent communication and presentation skills. additionally, they will have experience with cx platforms, analytical mindset, and ability to work collaboratively in a fast-paced environment. job requirements: - proven experience in customer experience consulting - strong understanding of cx principles - excellent communication and presentation skills - experience with cx platforms - analytical mindset - ability to work collaboratively benefits: - be part of something big – a growing company where your contributions matter - make an immediate impact – support groundbreaking technologies with real-world results - work on cutting-edge tech – ai, cybersecurity, and next-gen digital solutions - thrive in an inclusive team – a culture built on trust, collaboration, and respect - we care – integrity, empathy, and purpose guide every decision about the role: this is a mid-senior level position that requires a minimum of 3 years of ex...


BUSINESS CONSULTANT POSITION - JE-653

Business consultant role we are seeking a highly skilled business consultant to join our team. as a business consultant, you will work on key projects for leading organizations in strategy, commercial effectiveness, transformation, risk management and control, and marketing, financial, and management information areas. this is an exciting opportunity to develop your skills and knowledge in business consulting and make a significant impact on our clients' success....


DIGITAL TRANSFORMATION EXPERT - (F609)

Transformation consultant for digital economy and landscape services we are seeking a highly skilled transformation consultant to join our team. as a key member of our consulting group, you will be responsible for delivering national and international projects, primarily in the latin america region. your primary responsibilities will include: - acting as an advisor to customers, identifying their holistic business needs and designing and architecting appropriate solution proposals from our portfolio. - leading and facilitating customer workshops and discussions to validate best solution designs for customer requirements and leading a global solution architect team. - delivering dmlt services projects remotely and onsite in distributed regional and global teams. - conducting feasibility studies and system analyses, supported by sap dmlt products, tools, and methodology, and proposing roadmaps to support customer requirements. you will have the opportunity to work with a highly collaborative team focused on delivering innovative solutions that meet the evolving needs of our customers. the ideal candidate will possess a strong background in data transformation and migration, with experience in executing data migration and conversion projects using various data migration techniques and approaches. you will also be expected to have excellent communication and interpersonal skills, with the ability to effectively communicate with internal and external customers to understand specific data needs and translate those requirements into comprehensive dmlt solutions. in addition...


(ZDS510) | A STRATEGIC CHANGE MANAGEMENT SPECIALIST

Job title: change management consultant this is a key role in our professional services teams, working closely with coupa customers, partners and internal product management to implement valuable solutions for customers. - we are seeking an expert in change management processes to support the design, implementation and deployment of our products, deliver best practice solutions and ensure customer success. - the ideal candidate will have extensive experience leading organizational transformation initiatives, developing and executing change management strategies, and conducting impact and stakeholder analyses using methodologies like prosci. - a strong consulting background with 7+ years in systems applications consulting (internal it or external firms) is required, along with domain and platform knowledge of procure-to-pay processes, saas platforms and financial/accounting systems. about the job as a change management consultant, you will work within our top subject matter expert (sme) group and gain exposure to all coupa modules in procure-to-invoice, travel & expense, supplier management, and source to contracts domains. you will be responsible for delivering product expertise and training, facilitating discussions on change readiness and business needs, and collaborating across teams to align on goals and ensure seamless delivery and adoption. - lead change management efforts: drive the development and execution of change management strategies throughout all phases of implementation, ensuring customer success and on-time delivery. - engage stakeholders & guide best...


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