PRODUCT OPERATIONS / SUPPORT SPECIALIST | (EI99)

**the role** working in a fast-paced, innovative environment, the product operations / support specialist role will focus on working to help each of our new customers onboard by setting up each of our customer's helloworks digital documents so that their job applicants can fill those documents out electronically and submit electronic signatures. the helloworks (digital document signing) platform is integrated directly into apploi's product. **who you are** - excellent communication skills, both verbal and written in english required - 0-2 years of experience of working experience (recent college graduates are encouraged to apply) - desire to work in a fast-paced start-up environment - strong work ethic, integrity, and desire to succeed - adaptability to new initiatives - very detailed oriented - someone who has a desire to learn and grow into a broader role over time, but is comfortable with a role that focuses on a repeatable process as their core responsibility as they work towards expanding - ideally has experience learning some sort of software tools before, or who has the ability to learn a new software tool quickly and can become the expert in that tool - someone who likes to be a "problem solver" that can investigate issues, figure out what is going on, and how we best solve them **what you’ll do** - effectively communicate with customer success managers who will be providing the requirements from our customers - setting up each of our customer's helloworks digital documents **perks & benefits** - competitive pay - private health insurance - 15 ...