This is an on-site position based in bogota, colombia. only applications in english will be reviewed. medical experience is not required for this role. candidates with a background in hospitality / customer service / are encouraged to apply! apollo xcm is looking for the best 'patient relations specialist' who will be responsible for providing excellent customer service to patients, answering all phone calls / text messages and emails, as well as facilitating and coordinating communication between patients, family members, and medical staff. what you'll be doing: scheduling patient appointments and making reminder calls. obtaining patients' addresses, contact details, insurance information, and medical records. updating and verifying patient information. answering, investigating, and directing patient requests to the appropriate medical staff member and following up with patients to ensure their inquiry or complaint has been satisfactorily resolved. performing administrative and clerical duties, such as e-filing paperwork, entering payments, issuing invoices, among others. participating in the construction of standard operating procedures and making contributions to improve those established. requirements minimum educational requirements: professional degree or technologist degree + relevant experience bilingual (spanish and english), with strong proficiency both verbal / written - in both languages. the required english level is c1 or above. this is a must, since 100% of communications will be in english. experience working as a patient rep...
Job description this is an on-site position based in bogota, colombia. only applications in english will be reviewed. medical experience is not required for this role. candidates with a background in hospitality / customer service / are encouraged to apply! apollo xcm is looking for the best 'patient relations specialist' who will be responsible for providing excellent customer service to patients, answering all phone calls / text messages and emails, as well as facilitating and coordinating communication between patients, family members, and medical staff. what you'll be doing: scheduling patient appointments and making reminder calls. obtaining patients' addresses, contact details, insurance information, and medical records. updating and verifying patient information. answering, investigating, and directing patient requests to the appropriate medical staff member and following up with patients to ensure their inquiry or complaint has been satisfactorily resolved. performing administrative and clerical duties, such as e-filing paperwork, entering payments, issuing invoices, among others. participating in the construction of standard operating procedures and making contributions to improve those established. requirements minimum educational requirements: professional degree or technologist degree + relevant experience bilingual (spanish and english), with strong proficiency both verbal / written - in both languages. the required english level is c1 or above. this is a must, since 100% of communications will be in english. experience workin...
Virtual receptionists interpret the needs of the customers and make sure the things that matter most get the attention they deserve. as an extension of our client's business, we are often someone's first impression. we're a small, dedicated team of 30 people working with a u.s company that has been around for over 50 years. we have been working from home since 2017. **our values**: we're looking for someone who loves helping people tackle unique problems to join our small, but growing team; someone who is delighted to talk with people over the phone fluently in both english & spanish. does that sound like you? **where we work**: with no commute required, your office is only steps away when you work from home. 100% remote work. we work from home anywhere, the majority of us are in the u.s. and mexico. you only need reliable, wired internet and a dedicated, quiet workspace. common workplaces can include a home office, guest room, or even your bedroom. do you have an area of your home that is free from other people and distractions you could dedicate to work? **how we work**: we work in short shifts and move at a fast pace. you will have little downtime during your shifts. this is not a position in which you can multitask while performing other professional or personal tasks. part-time hours with full-time perks. we work about 36 hours per week on average. some weeks are as low as 25 and others as high as 40. we believe in a work-life balance. **when we work**: being a 24/7 business, we need receptionists around the clock. right now we are looking for people ...
Join or sign in to find your next job join to apply for the patient relations specialist in bogota role at apollo xcm 1 week ago be among the first 25 applicants join to apply for the patient relations specialist in bogota role at apollo xcm this is an on-site position based in bogota, colombia. only applications in english will be reviewed. medical experience is not required for this role. candidates with a background in hospitality / customer service / are encouraged to apply! apollo xcm is looking for the best 'patient relations specialist' who will be responsible for providing excellent customer service to patients, answering all phone calls / text messages and emails, as well as facilitating and coordinating communication between patients, family members, and medical staff. what you'll be doing: scheduling patient appointments and making reminder calls. obtaining patients' addresses, contact details, insurance information, and medical records. updating and verifying patient information. answering, investigating, and directing patient requests to the appropriate medical staff member and following up with patients to ensure their inquiry or complaint has been satisfactorily resolved. performing administrative and clerical duties, such as e-filing paperwork, entering payments, issuing invoices, among others. participating in the construction of standard operating procedures and making contributions to improve those established. requirements minimum educational requirements: professional degree or technologist degree + relevant experien...
Salary starting at $3.300.000 cop/month (commensurate with experience) city bogota country colombia about us we are experts in streamlining and scaling healthcare services. quality health care starts with the first hello . we make sure that this and all other interactions are in the right hands. discover how apollo xcm can help innovate, grow and transform your medical practices and facilities. job description this is an on-site position based in bogota, colombia. only applications in english will be reviewed. medical experience is not required for this role. candidates with a background in hospitality / customer service / are encouraged to apply! apollo xcm is looking for the best 'patient relations specialist' who will be responsible for providing excellent customer service to patients, answering all phone calls / text messages and emails, as well as facilitating and coordinating communication between patients, family members, and medical staff. what you'll be doing: scheduling patient appointments and making reminder calls. obtaining patients' addresses, contact details, insurance information, and medical records. updating and verifying patient information. answering, investigating, and directing patient requests to the appropriate medical staff member and following up with patients to ensure their inquiry or complaint has been satisfactorily resolved. performing administrative and clerical duties, such as e-filing paperwork, entering payments, issuing invoices, among others. participating in the construction of standard operating procedures and making contri...
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