Job title it support analyst external job title: it support analyst dcs position type: fulltime location: bog (hybrid) about your business area/department: the amadeus global customer care group provides 2nd and 3rd level service desk to support amadeus airline customers using amadeus products and solutions (reservation, inventory, ticketing, departure control & boarding amongst the others). the amadeus airline support center (asc) is the single point of contact for incidents, service requests and all contacts for production support issues. we aim at recovering 90% of all non-code related incidents and requests or escalating them to resolver groups within amadeus or at third parties involved in the service provided. summary of the role: the main responsibility of the airline it support analyst is to provide high-quality specialized functional and technical support for customers, contributing to customer loyalty, account retention, and positive account development. the airline support centre acts as the 2nd level service desk for amadeus’ internal and external customers, serving as a single point of contact within the amadeus central organization. it handles troubleshooting, investigating, and resolving complex incidents, liaising with amadeus global operations, and escalating issues to the 3rd level support group. in this role you’ll: 1. acknowledge, investigate and when possible, recover incidents within service levels using knowledgeable solutions. 2. respond to amadeus customers’ questions concerning amadeus solutions (functionality, application, interactions between dif...
Software development and data engineer page is loaded software development and data engineer apply locations bogota time type full time posted on posted 13 days ago time left to apply end date: june 22, 2025 (5 days left to apply) job requisition id r26591 job title software development and data engineer *** all cvs must be submitted in english *** about the area/department: hospitality bi is an exciting area within travel. we collect industry metrics and provide valuable insights into market performance and traveler trends. our products allow hotels to visualize where their occupancy stands in the market and how well they are pricing themselves against others. we also provide other valuable insights into what drives traffic to their hotels. in today's information age, the ability for our customers to understand their performance can give them the edge they need over the competition. summary of the role: this is a big data role specializing in backend development and data engineering. the ideal candidate for this role will have the opportunity to work with and move impressive amounts of data. the tasks involved are both engaging and fulfilling, with the outcomes and customer impact being readily observable. in this role you'll: engage in python development. deliver data pipelines to provide data for applications and feeds. support the pipelines and, as the technical expert on the pipelines, document and train others on supporting the pipelines. utilize good python skills and knowledge of airflow and git. work in both a cloud environment and an on-premise environ...
Senior accounts receivable page is loaded senior accounts receivable apply remote type hybrid locations bogota time type full time posted on posted 3 days ago time left to apply end date: july 24, 2025 (23 days left to apply) job requisition id r29013 job title senior accounts receivable job title: senior accounts receivable position type: permanent location: bogota about your business area/department: a dynamic expansion of our finance team in bogotá, colombia—amadeus’ largest engineering hub in the americas. this strategic move is part of our broader commitment to growth in the region, aligning with our global footprint and “follow-the-sun” operational model to ensure seamless support across time zones. this offers a unique opportunity to be at the heart of our operations, contributing to innovative solutions and supporting our customers in the americas. whether you're a seasoned finance expert or an emerging talent, this is your chance to join a collaborative, inclusive, and forward-thinking team that’s shaping the future of travel technology. summary of the role: responsible for managing a portfolio of long-tail customer accounts to facilitate the recovery of outstanding debts from individuals and businesses, ensuring timely payments and maintaining positive customer relationships. this includes providing customer service to address payment issues and respond to requests within the assigned portfolio or territory. the role also involves delivering requested data to clients and internal teams, such as account summaries, copy invoices, and other documen...
Job title it support analyst external job title: it support analyst dcs position type: fulltime location: bog (hybrid) about your business area/department: the amadeus global customer care group provides 2nd and 3rd level service desk to support amadeus airline customers using amadeus products and solutions (reservation, inventory, ticketing, departure control & boarding amongst the others). the amadeus airline support center (asc) is the single point of contact for incidents, service requests and all contacts for production support issues. we aim at recovering 90% of all non-code related incidents and requests or escalating them to resolver groups within amadeus or at third parties involved in the service provided. summary of the role: the main responsibility of the airline it support analyst is to provide high-quality specialized functional and technical support for customers, contributing to customer loyalty, account retention, and positive account development. the airline support centre acts as the 2nd level service desk for amadeus’ internal and external customers, serving as a single point of contact within the amadeus central organization. it handles troubleshooting, investigating, and resolving complex incidents, liaising with amadeus global operations, and escalating issues to the 3rd level support group. in this role you’ll: 1. acknowledge, investigate and when possible, recover incidents within service levels using knowledgeable solutions. 2. respond to amadeus customers’ questions concerning amadeus solutions (functionality, application, interactions between dif...
Senior accounts receivable page is loadedsenior accounts receivableapply remote type hybrid locations bogota time type full time posted on posted 3 days ago time left to apply end date: july 24, 2025 (23 days left to apply) job requisition id r29013job title senior accounts receivablejob title: senior accounts receivable position type: permanent location: bogota about your business area/department: a dynamic expansion of our finance team in bogotá, colombia—amadeus' largest engineering hub in the americas. this strategic move is part of our broader commitment to growth in the region, aligning with our global footprint and "follow-the-sun" operational model to ensure seamless support across time zones. this offers a unique opportunity to be at the heart of our operations, contributing to innovative solutions and supporting our customers in the americas. whether you're a seasoned finance expert or an emerging talent, this is your chance to join a collaborative, inclusive, and forward-thinking team that's shaping the future of travel technology. summary of the role: responsible for managing a portfolio of long-tail customer accounts to facilitate the recovery of outstanding debts from individuals and businesses, ensuring timely payments and maintaining positive customer relationships. this includes providing customer service to address payment issues and respond to requests within the assigned portfolio or territory. the role also involves delivering requested data to clients and internal teams, such as account summaries, copy invoices, and other documentation. ke...
Senior accounts receivable page is loadedsenior accounts receivableapply remote type hybrid locations bogota time type full time posted on posted 3 days ago time left to apply end date: july 24, 2025 (23 days left to apply) job requisition id r29013job titlesenior accounts receivablejob title: senior accounts receivableposition type: permanentlocation: bogotaabout your business area/department:a dynamic expansion of our finance team in bogotá, colombia—amadeus' largest engineering hub in the americas. this strategic move is part of our broader commitment to growth in the region, aligning with our global footprint and "follow-the-sun" operational model to ensure seamless support across time zones. this offers a unique opportunity to be at the heart of our operations, contributing to innovative solutions and supporting our customers in the americas. whether you're a seasoned finance expert or an emerging talent, this is your chance to join a collaborative, inclusive, and forward-thinking team that's shaping the future of travel technology.summary of the role:responsible for managing a portfolio of long-tail customer accounts to facilitate the recovery of outstanding debts from individuals and businesses, ensuring timely payments and maintaining positive customer relationships. this includes providing customer service to address payment issues and respond to requests within the assigned portfolio or territory. the role also involves delivering requested data to clients and internal teams, such as account summaries, copy invoices, and other documentation. key tasks includ...
Accounts receivable specialist - superuser page is loadedaccounts receivable specialist - superuserapply remote type hybrid locations bogota time type full time posted on posted 3 days ago time left to apply end date: july 24, 2025 (23 days left to apply) job requisition id r29011job titleaccounts receivable specialist - superuserjob title: accounts receivable specialist - superuserposition type: permanentlocation: bogotaabout your business area/department:a dynamic expansion of our finance team in bogotá, colombia—amadeus' largest engineering hub in the americas. this strategic move is part of our broader commitment to growth in the region, aligning with our global footprint and "follow-the-sun" operational model to ensure seamless support across time zones. this offers a unique opportunity to be at the heart of our operations, contributing to innovative solutions and supporting our customers in the americas. whether you're a seasoned finance expert or an emerging talent, this is your chance to join a collaborative, inclusive, and forward-thinking team that's shaping the future of travel technology.summary of the role:responsible for managing a portfolio of complex and strategic customer accounts, with a focus on recovering outstanding debts from individuals and businesses, ensuring timely payments, and maintaining positive customer relationships. duties include resolving payment issues and addressing customer requests within the assigned portfolio or territory. additional responsibilities involve providing requested data—such as account summaries, copy invoices, and ...
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