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Job description. guest service agent (hot0bpmt) job description guest service agent (job number: hot0bpmt) work locations work locations: hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a guest service agent provides recepti...
Join our team as a retention agent! at grupo coomeva , we're looking for a passionate telephone salesperson to help our associates maintain their insurance policies (auto, soat, home, health, and more!). what will your goal be? retain and advise our associates on their policies. make effective sales of our intangible products through telephone support. what are the benefits and contractual conditions? contract: temporary with possibility of renewal. working modality: on site. salary: $1,423,500 + legal benefits. commissions: $500,000 $2,000,000 approx., without ceiling and benefits. hours: monday to friday, 7:30 a.m. to 5:30 p.m. also open two to three saturdays a month, 8 a.m. to 12 p.m. training time: 15 to 20 business days (paid training!). what requirements must you meet? experience: minimum 1 year in call center and sales of intangible products. academic training: bachelor's degree or higher. skills excellent telephone service. assertive communication. ability to work as a team. self-management and proactivity. we'll be waiting for you! if you meet the requirements and are passionate about the world of sales, don't hesitate to apply!...
Virtual assistant full-time | 100% remote your startup operations is a boutique agency providing operational services to small businesses. we are looking for a reliable, organized, and detail-oriented virtual assistant who is aligned with our core values and meets the following requirements to staff on one of our client accounts. salary: starting $800usd per month *ideal hire is in latam (preferably mexico) our core values: think of solutions : every day we will encounter problems. think of solutions. even though they might not be right, you’ll think of enough ideas and solutions that one day you’ll think of the right solutions. be curious : question why and how to do everything. be curious and ask questions to learn the root of things. when we’re curious, we can find gold. be resourceful : think of all the resources available to you to try and find answers, solve problems, and achieve goals. there is no shortage of resources to achieve accomplishment. the role responsibilities: process life or health insurance applications schedule meetings, prepare meeting agendas, and handle logistics for on-site meetings (i.e., lunch ordered, venue, etc.) handle communication with clients manage levitate platform- send out emails through levitate and send correspondence through social media update agent portal onboard new associate ideal profile role requirements: must have 3 years of experience as a virtual assistant, preferably within the life or health insurance industry has 3 years experience working with usa clients available to work roughly 40 hours a week within pst...
Unleash your potential with us! are you ready to take your career to new heights in a vibrant, forward-thinking environment? at the hart team, we’re not just offering a job; we’re inviting you to be a key player in our dynamic team! we’re on the lookout for an executive assistant / operations manager who is not afraid to think big and challenge the norm. in this exciting role, you’ll partner directly with our ceo and executive team, driving innovation and shaping our organizational vision. if you have a passion for real estate, a knack for strategic thinking, and a desire to make an impactful difference, this is your chance to shine! join us and become part of a culture where your creativity is celebrated, your ideas are valued, and your contributions propel us forward. are you ready to make waves? let’s connect! join our team and make an impact! we handle and close more than 100 transactions each year, keeping up a fast-paced momentum that fuels our team’s drive and success! we're a proudly part of exp realty, the top cloud-based real estate brokerage known for innovation, excellence, and expansive market reach. led by wayne hartard, an icon agent ranking in the top 3% out of over 90,000 agents at exp realty, we bring unparalleled expertise and dedication to every client and transaction. the role we are looking for a proactive and innovative executive assistant / operations manager to support our ceo and executive team. this role is more than just calendar management; we need a strategic partner who can think creatively, manage staff effectively, and align with the organiz...
Description we are looking for a passionate customer service agent with a high level of spanish and english . a little bit about us leadtech has been fostering and developing innovative digital businesses across several industries since 2009. it has since then expanded to a team of over 500 committed employees working all over spain. we are thrilled to have more than 23 nationalities working together and very proud to see that our products and services are enjoyed by millions of users monthly around the globe. #lifeatleadtech main tasks: handling incoming emails solving both routine problems and complex customer inquiries complaint handling use defined procedures for responding to our customers report errors and improvements discovered in the website...
Job description smarter sales. seamless experiences. powered by innovation. our client, sp data digital, is a trailblazer in the business consulting and services industry, specializing in ai-powered sales and customer experience (cx) solutions . headquartered in toronto with teams across north america, they fuse human expertise with cutting-edge technology to help brands scale faster and engage smarter. recognized for innovation and impact, they offer a dynamic environment where tech meets strategy—perfect for professionals ready to grow with a global, future-focused leader. job description as a predictive dialer specialist , you’ll manage and optimize dialer systems to drive outbound campaign performance. from configuring strategies to real-time monitoring and compliance, your expertise ensures that every call counts—delivering results through precision, analytics, and innovation. job overview employment type: indefinite term type contract shift: 12:00 pm – 8:00 pm est (some saturdays may be required) work setup: work from home / remote your daily tasks manage and optimize the predictive dialing system to ensure efficient outbound call delivery and campaign execution support call center operations by ensuring agents connect effectively with customers through proper configuration and monitoring of dialing strategies, schedules, and compliance protocols operate and manage the predictive dialer system (e.g., livevox, noble, five9, genesys) to support outbound campaigns monitor campaign performance in real time to ensure optimal contact and connection rates c...
Job description our law firm in california is seeking an experienced, bilingual sales agent to drive client acquisition by responding to leads, building strong relationships, and delivering compelling presentations that highlight our legal services. qualifications bilingual proficiency: excellent verbal and written communication skills in english and spanish sales experience: proven track record in sales, business development, or client acquisition, ideally in a professional services or legal industry context. professionalism: high level of professionalism with a polished demeanor suitable for representing a law firm. communication skills: exceptional interpersonal, negotiation, and presentation skills. ability to communicate complex ideas clearly and persuasively. self-motivated: demonstrated ability to work independently in diverse cultural environments and manage multiple projects simultaneously. additional information all your information will be kept confidential according to eeo guidelines....
Lo que ofrecemos: - jornada laboral: 40 horas semanales (5 días laborables, 2 días libres). - salario competitivo: $2,457,000 (candidatos b2 en inglés) - $3,080,000 candidatos trilingües (portugués) basado en una semana laboral de 40 horas - *beneficios:* contrato indefinido con todos los beneficios legales más formación completa remunerada . calificaciones: - nivel inglés/portugués b2. - debe estar ubicado en barranquilla. - 18 años o más. - título de secundaria. - fuertes habilidades multitarea. - conocimiento de soporte técnico - excelente disposición hacia el servicio al cliente. - para extranjeros: se requiere ppt válido y pasaporte. - en el sitio horarios: 24 horas al día, 7 días a la semana: se requiere disponibilidad de tiempo completo....
The offer flexible working options great work culture a role that offers a breadth of learning opportunities the job responsibilities: process life or health insurance applications schedule meetings, prepare meeting agendas, and handle logistics for on-site meetings (i.e., lunch ordered, venue, etc.) handle communication with clients manage levitate platform- send out emails through levitate and send correspondence through social media update agent portal onboard new associate the profile role requirements: must have 3 years of experience as a virtual assistant, preferably within the life or health insurance industry has 3 years experience working with usa clients available to work roughly 40 hours a week within pst working hours must have a keen eye and strong attention to detail high-level customer service, being able to establish a good rapport with clients ability to meet tight deadlines and work under pressure must speak and write fluent english must have a reliable backup internet connection the employer our client is a boutique agency providing operational services to small businesses. our client is looking for a reliable, organized, and detail-oriented virtual assistant who is aligned with our core values and meets the following requirements to staff on one of our client accounts....
Job description the employee relations senior analyst is responsible for establishing and continuously maintaining effective, cooperative day to-day interactions with hr business partners, business leaders, employees, and other human resources team members. this position will serve as a proactive change agent who will act as an advisor and coach employees and leaders in the area of employee relations. the employee relations senior analyst will proactively work with the hrbp in application of hr processes, policies and procedures and implementing strategies that support the goals of the organization. key accountabilities serve as er subject matter expert for business and human resources partners, engaging internal and external legal resources as necessary. prepare and conduct disciplinary processes in all stages, ensuring compliance with the legal requirements and internal working rules (listening to call recordings and perform transcriptions when required for the case) collaborate and assist hr solutions/payroll team to answer requests of employees or former employees, related to labor relations. support life cycle of employment process assisting with the preparation of required documentation, partnering with legal if necessary. ensure appropriate resolution of service requests within defined time periods, levels of accuracy and quality standards and customer satisfaction levels work with the legal team in the investigation of and response to charges from the minister of labor or other agencies, constitutional actions, and labor litigation. provide facilitation and dispute/...
Customer service team lead location co-barranquilla posted date 26 minutes ago(12/14/2023 4:27 pm) job id 2023-3012 # positions 2 category business support job summary the team lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis customer service clients to ensure high levels of customer satisfaction and productivity. the team lead will provide support, direction, monitoring, and coaching to the assigned agents in all areas of job performance, including consumer contact processing, problem resolution, and work planning. also, the team lead will work with the customer service supervisor to monitor overall team performance, including achieving target transactional volume and quality measures, following the contractual and operational standards of the account. the lead will work with the supervisor to establish and monitor workflow efficiencies, daily work volumes and work schedules to ensure that the company's customer service goals are met. responsibilities team lead plays a critical role in managing the daily operation of a local team of 10+ professionals servicing international clients. manages team productivity and utilization-focused on client-specific kpis and goals set by auxis management. designs and implements process improvements. support the administration of management tasks associated with payroll, separations, leaves of absence (loa), short term disability (std), and on-boarding of new hires. monitor overall team workload and reallocate/delegate tasks as necessary t...
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. senior corporate travel agent at bairesdev we are looking for a senior corporate travel agent to join our business administration team. you will be responsible for coordinating all aspects of inbound and outbound travel planning for employees and clients, visa cases, and expatriate and relocation management. what you will do: - research, arrange, and coordinate travel, transportation, lodging, medical insurance, meals, car rental, and other ancillary needs according to requirements and budget to ensure safe and efficient travel operations. - provide first-level support to managers on global mobility travel policies, processes, and operations. - maintain knowledge of travel methods and requirements, as well as government rules and regulations in various destinations, such as passport and visa laws and tariffs. - lead the execution of the visa strategy. - conduct research, negotiate, and manage corporate agreements with tour operators, airlines, lodging (hotels and housing), transportation companies, and insurance co...
About the role we're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. we're always looking for ways to improve our products and ourselves. if this is you, we'd love to talk. what you will do develop resh skills, learn to troubleshoot and gain expert risk & security, environment, safety & health. get to know and practice the company’s ways of working with tools such as dds, dom, management network with other graduates and build networks across the company support experienced roles in daily tasks drive and support projects to i care audits and lead regional resh improvement project. monitor processes and work methods; and collect, compile, and analyze data to identify opportunities to improve resh processes who you are final year engineering students less than 1 year of experience fluent in english available international mobility essentially availability high level of learning agility drive for continuous learning and development autodidactic, change agent, talented, enthusiastic, passionate, proven path of leadership what we can offer you our purpose, breaking barriers to well-being, provides meaning to everything we do. working at essity means a chance to improve well-being for people and opportunities to drive positive change for the society and the environment. as an employee at essity, you will belong to an organization where you feel valued and supported to grow and challenged to generate business results in a collaborative and open atmosphere. innovate for good | excel together | be you with ...
Implica la realización de tareas administrativas y la coordinación relacionadas con la operación de primera línea, que puede incluir la entrada de datos, actividades de rampa, actividades de clasificación, actividades de rastreo, actividades de envío y servicio al cliente local. si bien las tareas operativas pueden ser parte de estos roles, la mayor parte del tiempo se dedica a actividades basadas en ship center. descripción general del puesto: • provee apoyo y ofrece la gama de productos y servicios a los clientes para alcanzar los objetivos de ventas de la organización, así como el desarrollo de clientes frecuentes y de crédito. • realiza una variedad de tareas de servicio al cliente de punto de venta, y administrativas que requieren una interfaz directa e indirecta con el cliente. • ayuda a los clientes rastreando paquetes, respondiendo preguntas sobre productos y servicios de fec y brindando servicio de venta libre y servicio telefónico. • verifica los paquetes para garantizar el etiquetado adecuado, la legalidad del contenido, incluido el peso y el tamaño, el embalaje adecuado, los valores del seguro, los requisitos especiales para el envío de materiales peligrosos y el cumplimiento de la documentación aduanera requerida en destino. • colabora con el cumplimiento del presupuesto, ingresos/gastos, además de apoyar a optimizar la rentabilidad de las sucursales con la optimización de los recursos. • responsable de abrir y cerrar el ship center, llegando al menos 15 minutos antes del horario de apertura, manteniendo limpia el área de trabajo, revisando el mobiliario y s...
Janie saves healthcare groups and practices time and money by automating back office operations and revenue cycle management. our digital workers handle workflows in medical billing, accounts receivable, prior authorization, and patient coordination—so healthcare teams can focus on care, not paperwork. we’re a fast-growing, venture-backed startup led by former mbb consultants and repeat founders. we move quick, operate with extreme ownership, and obsess over delivering an exceptional customer experience. if you’re excited to tackle complex problems and help scale a venture-backed health tech startup, we’d love to hear from you. about janie: janie builds and manages high performance digital workers for for medical and dental practices. we specialize in revenue cycle management, scheduling, insurance verification, and prior authorization. we work in a fast paced, energetic environment but our team is incredibly close knit. come join us if you want to lead a team of people and make a huge impact right out of the gate! about the role: we’re hiring a client success manager (account manager) to serve as the primary point of contact for both our clients and our digital workers. this role ensures smooth onboarding, consistent performance, and strong relationships. you’ll lead a team of 10–30 agents, oversee their work, and help our practices run efficiently. key responsibilities: be the “face of janie” for assigned clients—build trust and drive retention support janie agents with daily check-ins, coaching, and performance management monitor kpis, productivity, and...
Prior experience sales related experience (preferred). education high school diploma ( preferred) skills interpersonal and computer skill confidentiality multitask strong organizational & problem solving skills fluent in verbal and written english main responsibilities need to be able to prioritize in a fast-paced environment, adjust changing priorities, meet deadlines and work well under pressure provide customer accurate and detailed information of the product/service accounts information updates persuade customer to acquire their service. (offer promotions, discounts, bundles) expedites the resolution of customer problems and complaints. maintains financial accounts by processing customer adjustments. comply with all of the established policies (general, security of information, compliance) and standards of conduct established by km2. your duties will include but not be restricted to the above. other responsibilities or duties as assigned by direct supervisor. position measures and reports quality audits / supervisions campaign kpi agent ranking (attendance/ productive hours / campaign kpi’s)...
Smarter sales. seamless experiences. powered by innovation. our client, sp data digital, is a trailblazer in the business consulting and services industry, specializing in ai-powered sales and customer experience (cx) solutions . headquartered in toronto with teams across north america, they fuse human expertise with cutting-edge technology to help brands scale faster and engage smarter. recognized for innovation and impact, they offer a dynamic environment where tech meets strategy—perfect for professionals ready to grow with a global, future-focused leader. job description as a predictive dialer specialist , you’ll manage and optimize dialer systems to drive outbound campaign performance. from configuring strategies to real-time monitoring and compliance, your expertise ensures that every call counts—delivering results through precision, analytics, and innovation. job overview employment type: indefinite term type contract shift: 12:00 pm – 8:00 pm est (some saturdays may be required) work setup: work from home / remote your daily tasks manage and optimize the predictive dialing system to ensure efficient outbound call delivery and campaign execution support call center operations by ensuring agents connect effectively with customers through proper configuration and monitoring of dialing strategies, schedules, and compliance protocols operate and manage the predictive dialer system (e.g., livevox, noble, five9, genesys) to support outbound campaigns monitor campaign performance in real time to ensure optimal contact and connection rates configure, adjust, ...
Calcular cifras para las existencias de alimentos, pedidos y costos. llevar registros claros y organizados para asegurar que todos los informes y las facturas estén archivados y guardados de manera adecuada. asentar las facturas utilizando programas de computación. rechazar los artículos dañados, inaceptables o incorrectos. llenar los formularios de solicitud para las existencias y provisiones. notificar al gerente o supervisor los niveles bajos de existencias. verificar y hacer el seguimiento de las existencias recibidas y llevar a cabo informes y registros sobre estas. conciliar facturas de transporte e informes de recibo para asegurar la exactitud del conteo. recibir, descargar y procesar las entregas. rechazar los artículos dañados, inaceptables o incorrectos. solucionar problemas relacionados con los asuntos de entrega del proveedor y supervisar el proceso de devolución. seguir las pautas de seguridad alimentaria y las políticas y los procedimientos de manejo para todas las áreas relacionadas con los alimentos. controlar los niveles par de todos los productos alimentarios para asegurar los niveles adecuados. informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras; realizar capacitaciones y obtener certificaciones de seguridad. cumplir con todas las políticas y procedimientos de seguridad de la compañía; informar cualquier problema de mantenimiento, peligros para la seguridad, accidentes o lesiones; completar la capacitación y certificaciones sobre seguridad. asegurarse de que tanto el uniforme como la apariencia personal sean pulcros y pr...
C.h. robinson is seeking a skilled freight forwarding specialist to join our growing team in bogotá and work alongside and collaborate with colleagues in the united states. if you are fluent in english and spanish and have experience in ocean freight forwarding with a comprehensive understanding of the shipment lifecycle, we encourage you to apply. a successful agent thrives in a fast paced environment, is eager to learn and help find ways to solve problems. we are looking for team members to help our team keep moving forward key responsibilities: - manage the end-to-end process of ocean freight shipments, including booking, documentation, customs clearance, and delivery - coordinate with carriers, customers, and internal teams to ensure timely and cost-effective delivery of goods - handle all necessary documentation and compliance requirements for international shipments - provide exceptional customer service by addressing inquiries and resolving issues promptly - monitor shipment status and proactively communicate updates to stakeholders qualifications: required: - high school diploma or ged - minimum 1-3 years' experience in freight forwarding, with a strong understanding of logistics and supply chain management - fluent in english and spanish (written and verbal) - proficiency in microsoft office suite of program preferred: - bachelor's degree - experience in ocean and/or air freight forwarding - excellent communication, prioritization, and multi-tasking skills - ability to work in a dynamic environment and handle complex logistics challenges. - demon...
Heatron bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the asesores sac call center // turnos de madrugada rotativos// 42 horas semanales role at heatron heatron bogota, d.c., capital district, colombia 4 days ago be among the first 25 applicants join to apply for the asesores sac call center // turnos de madrugada rotativos// 42 horas semanales role at heatron empresa líder en el sector de ventas y servicios busca incorporar nuevos talentos en su equipo de asesores de servicio al cliente para nuestro call center. si eres una persona proactiva, dinámica y con habilidades comerciales, ¡esta oferta es para ti! requisitos del puesto experiencia de 6 meses como asesor de servicio al cliente call center. ser mínimo bachiller titulado. orientación al logro de objetivos y resultados. capacidad de trabajo en equipo y adaptabilidad a diferentes situaciones. que seas capaz de proponer ideas originales para realizar ventas de productos intangibles. disponibilidad para trabajar de lunes a viernes (festivos), cumpliendo una jornada laboral de 36 horas semanales. ofrecemos te incorporarías al equipo de intelcia, ¡somos una multinacional de marruecos! horarios de lunes a viernes (festivos) salario básico de $1.614.043: compuesto asi: $1.114.043+ aux transporte $200.000 + bonificación mensual de $300.000 promedio del por cumplimiento de metas + recargos nocturnos contrato desde el día 1 con todas las prestaciones de ley (eps,arl, fondo de pension, y caja compensaciÓn familiar) periodicidad de pago mensual. contrato ob...
At valtech, we’ve got opportunities to offer you — for learning; for growing; for making world-changing impact; for being a real agent of change. our global workforce exists to unlock a better way to experience the world, and that all starts with our workplace. we’re proud of: we want all new hires to succeed in their roles valtech. that's why we've outlined the job requirements below. to be considered for this role, it's important that you meet all minimum qualifications. if you do not meet all of the preferred qualifications, we still encourage you to apply. 3+ years of experience working with frontend technologies. strong experience in vtex io development (faststore experience is a plus). hands-on experience with sass or less . familiarity with node.js and object-oriented programming concepts. experience in responsive development and best practices. proficiency with build tools like npm, webpack, and gulp . experience working with graphql and restful apis . knowledge of source control management using git basic understanding of technical seo principles . experience working in scrum environments. upper-intermediate english level (b2 or higher). preferred qualifications experience with next.js . familiarity with functional programming concepts. experience working with e-commerce platforms , particularly vtex. knowledge of testing frameworks such as mocha, jasmine, or jest. experience with state management libraries (redux, mobx, or similar). understanding of server-side rendering (ssr) methods and headless cms solutions . your process after submitting your application, you...
Join to apply for the ai/ml engineer role at agentic dream join to apply for the ai/ml engineer role at agentic dream at agile dream team , we drive business transformation through ai and machine learning. we are looking for a highly skilled ai/ml engineer to join our team and build state-of-the-art ai solutions that solve complex business challenges. ð» learn more about us at: www.agiledreamteam.com role overview as an ai/ml engineer , you will design, develop, and deploy machine learning models and ai-driven applications . you will work with large datasets, advanced algorithms, and cloud-based ai services , collaborating with data scientists, software engineers, and product managers to build scalable and high-performance ai solutions . key responsibilities develop, train, and optimize machine learning models for predictive analytics, nlp, computer vision, and automation. implement llms (large language models), deep learning architectures, and transformer models. design and deploy end-to-end ml pipelines, ensuring efficiency and scalability. utilize mlops best practices for versioning, monitoring, and automation of ml models. work with cloud ai services (aws sagemaker, azure ml, google vertex ai, openai api). develop data preprocessing and feature engineering strategies for ml models. deploy ai/ml solutions in cloud, edge, and production environments. collaborate with software engineers to integrate ai models into applications via rest apis and microservices. conduct a/b testing, model evaluations, and continuous improvement of ml models. stay updat...
Join to apply for the guest service agent role at hilton 1 day ago be among the first 25 applicants join to apply for the guest service agent role at hilton a guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. what will i be doing? as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent pre senior truly influences the first impressions of our guests and, therefore, are responsible for performing the following tasks to the highest standards: achieve positive outcomes from guest queries in a timely and efficient manner ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required ensure that the front office chief is kept fully aware of any relevant feedback from guests and, or, other departments demonstrate a high level of customer service at all times attend appropriate training courses, when required, and assist with the night team's training and development efforts demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties maximize room occupancy and use up-selling techniques to promote hotel services and facilities use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in...
Direct message the job poster from softtek talent acquisition coordinator at softtek requirements 4+ years in supporting windows os and desktop environments hands-on experience with microsoft 365 (outlook, teams, onedrive, etc.) basic knowledge of sap gui and user access issues familiarity with servicenow or similar itsm platforms experience using remote support tools (e.g., rdp, anydesk, teamviewer) high sense of urgency and proactiveness strong teamwork and collaboration good english communication skills, familiar with u.s. accents customer care and service-oriented attitude patience and clear articulation when guiding users nice to have: basic understanding of active directory (password reset, account lockout) exposure to ticket escalation and categorization procedures knowledge of basic networking (wi-fi, vpn, dns troubleshooting) experience with printer and peripheral troubleshooting basic software installation and patching knowledge responsibilities provide 1st level support for end-user it incidents and service requests log and categorize tickets accurately in servicenow troubleshoot and resolve issues or escalate when necessary guide users on usage of m365 and sap applications ensure proper handoff and documentation work schedule: shifts in 24x7 model required languages english – fluent advanced (96–100%) location colombia – remote talent attraction specialist seniority level seniority level mid-senior level employment type employment type full-time job function job function information technology and engineering industries it services and it consulting referrals in...
A reservations agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the guest decision to stay at the property. what will i be doing? as a reservation agent, you will serve as the first line of inquiry for room reservations within the hotel. a reservation agent is responsible for offering excellent customer service, options, and other solutions to meet guest and customer needs. specifically, a reservations agent will perform the following tasks to the highest standards: convert, quickly, inquiries into contracted business respond, positively, to sales inquiries to develop future sales leads support the group coordinator identify sales leads, as appropriate respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the guest's expectation provide prompt and efficient service while maintaining the hotels brand standards what are we looking for? a reservations agent serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: a passion for delivering great customer service a highly professional telephone manner and excellent communication skills outstanding administration and organizational skills intermediate computer proficiency it would be advantageous in this position for you to demonstrate the following capabilities and distinctions: previous experience in a res...
Position: guest loyalty membership agent location: bedford, tx job id: 284 # of openings: 1 our guest loyalty membership support agents are call center agents/specialists, responsible for promoting fun! in this position you will work with our guests to plan events at urban air for birthday parties, church events, sports groups, or any other type of group. the ideal candidate needs to have awesome phone and computer skills. you must be able to multi-task in a fast-pace environment and be passionate about delivering a great guest experience. you will be a great fit for this position if: - you love working in a fast-paced, dynamic family entertainment atmosphere. - you have a passion for delivering a great guest experience at every touchpoint. - you have excellent verbal and written communication skills. - you are a self-starter, eager to learn and develop your expertise. - you respond to all leads in a timely fashion – same to next business day. - you can deliver sales results and you love a good challenge! at urban air, we strive to create lasting memories through next level play and our team is essential to our success. responsibilities: - assist guests with general questions and support surrounding the membership program - provide one call resolutions to quickly resolve inquiries - answer incoming calls regarding cancellation requests, account changes, refunds and other requests based on company policy - process outbound calls to existing members regarding account updates as needed - provide account options and solutions to deescalate guests inqu...
Join to apply for the global forwarding operations agent role at traffic tech join to apply for the global forwarding operations agent role at traffic tech get ai-powered advice on this job and more exclusive features. global forwarding operations ag...
Are you an established real estate agent feeling capped at your current brokerage? ready to stop drowning in administrative tasks and start focusing on what you do best – closing deals and serving clients? vybe realty is seeking driven, experienced r...
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