**job title: remote claims representative** company: 24seven rent a car **job type**: part-time/full-time expected hours: 20-40 per week 24seven rent a car is a dynamic and rapidly growing car rental company, committed to delivering exceptional service to our customers across the country. we are currently seeking a remote claims representative to join our claims team. this is a remote position offering flexible scheduling and the convenience of working from home. **responsibilities**: - assist the claims department in processing and managing vehicle damage claims efficiently and accurately. - coordinate with internal departments and external partners (e.g., insurance companies, adjusters, customers) to gather documentation and updates. - support administrative tasks, including toll and parking ticket management. - perform data entry, document handling, and file maintenance related to claims and customer accounts. - contribute to marketing efforts as needed, including assisting with social media, promotional campaigns, or customer outreach. - collaborate with team members to ensure seamless workflow and high customer satisfaction. perform other duties as assigned. **requirements**: - 1+ year of experience in customer service, claims, or administrative support. - excellent written and verbal communication skills in english. - strong attention to detail and organizational skills. - ability to prioritize tasks and work independently in a fast-paced remote environment. - comfortable using computers, office software, and communication platforms. - expe...
**responsibilities**: - respond to customer inquiries in a timely and professional manner. - provide accurate information about products and services. - resolve customer complaints and escalate issues to the appropriate department when necessary. - maintain customer records and update customer information as needed. - provide excellent customer service by anticipating customer needs and exceeding expectations. - follow up with customers to ensure satisfaction. **job types**: full-time, part-time, temporary...
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