3m has a long-standing reputation as a company committed to innovation. we provide the freedom to explore and encourage curiosity and creativity. we gain new insight from diverse thinking, and take risks on new ideas. here, you can apply your talent in bold ways that matter. job description: pos analyst - latam colombia collaborate with innovative 3mers around the world. as a pos analyst sr., you will play a key role in latam within integrated business operations, specifically in the customer enabling pillar. this position offers you the opportunity to enhance your data management skills, ensuring the delivery of reliable sales information (pos) from our industrial distributors. this data is crucial for various areas of the company, supporting strategic decision-making and contributing to the overall success of the organization. in this role you will: oversee the acquisition, perform the conditioning and ensure the pos data posting from the assigned channel partner. identify errors in pos processing correcting them and conduct root cause analysis to propose effective process control changes. always prioritize quality, mitigating errors that could compromise data integrity and customer satisfaction. participate in internal and external client meetings to identify areas of opportunity, occasionally leading these discussions when necessary. you will manage cases on the salesforce platform and escalate issues to the appropriate stakeholders to ensure proper case resolution. you will collaborate with the team to recommend suitable changes in processes and approaches. skills and...
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