Title: team leader (ofr) location: gsc bog monitor ofr service line program implemented in gsc bog, optimizing and reducing the complexity of processes, generating efficiency, increasing productivity and adding value to customers and businesses. key ...
The vendor team specialist will play a crucial role in managing lender relationships and optimizing the loan factory marketplace, ensuring a positive experience for both lenders and account executives (aes). the ideal candidate will be a proactive in...
Join bush & bush law group as a litigation assistant! at bush & bush law group, we are committed to providing outstanding legal representation to our clients in personal injury and employment law cases. our firm is seeking a motivated and detail-oriented personal injury litigation assistant to provide essential support to our legal team. position overview: as a litigation assistant, you will work closely with attorneys and paralegals to ensure the efficient functioning of our litigation processes. your organizational skills and attention to detail will be crucial in managing case files, preparing documents, and assisting with trial preparations. compensations : $4- $5 an hour. key responsibilities: - document preparation: assist in drafting and preparing legal documents, including pleadings, discovery requests, and correspondence. - case file management: organize and maintain case files, ensuring that all documents are accurately filed and easily accessible. - discovery support: help attorneys and paralegals manage discovery by gathering and summarizing evidence, organizing responses, and creating discovery binders. - calendar management: maintain and monitor case calendars, ensuring all deadlines, appointments, and hearings are tracked and communicated to the legal team. - client communication: serve as a point of contact for clients, providing updates on case progress and assisting with client inquiries as needed. - trial preparation: assist in preparing materials for trial, including creating exhibits and organizing trial binders. - research assistance: conduct b...
Are you a creative storyteller, passionate about social media, and excited to work with a fast-growing u.s.-based marketing agency? join digital resource — a vibrant, award-winning team of marketers, designers, and strategists on a mission to drive real business results for our clients. we’re expanding our global team and looking for a social media marketing specialist based in latin america to help shape the online voice of innovative brands across north america. 🚀 about us digital resource is a full-service digital marketing agency headquartered in west palm beach, florida. we partner with businesses across industries to craft custom digital strategies that boost online visibility, grow social communities, and convert clicks into revenue. we pride ourselves on creativity, collaboration, and results. if you're looking for a remote role that challenges you to grow and supports your development every step of the way — you’ve found it. 🎯 what you’ll do as a social media marketing specialist, you’ll work directly with our social media marketing manager, content creators, and strategists to build and manage standout campaigns that engage, inform, and convert. your core responsibilities will include: 🌐 strategy & planning collaborate on custom social media strategies tailored to client goals align campaigns with brand voice, audience interests, and industry trends ✍️ content creation & scheduling write clear, engaging captions and calls to action in fluent, professional english source, curate, and schedule content using tools like canva, photoshop, or i...
Why valtech? we’re the experience innovation company - a trusted partner to the world’s most recognized brands. to our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. the opportunity at valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. we are proud of: - the work we do and the innovation we drive - our values of share, care and dare - a workplace culture that fosters creativity, diversity and autonomy - our borderless, global framework, which enables seamless collaboration the role the ideal business analyst for valtech is an innovative, strategic problem solver, who has a passion to partner with clients to drive business strategy for digital workstreams. we are looking for analysts who enjoy continuously support and ensure a successful task deployment of each software product's features. role responsibilities as a business analyst you create and maintain close relationships with key stakeholders, ensuring the engagement of the team and the client’s main profiles to drive results, demonstrating excellent planning skills, communication, and commitment. you will take responsibility for analyzing system complexities, product/service use cases and organizing detailed specifications on how the product/service is developed by engineering tea...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description global client care works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for visa inc. this includes day-to-day operations and product support, back office support and customer performance reporting. this critical operational senior director role is leading our managed services team providing services on-behalf of our clients to their cardholders and being the site leader for all other client care teams operating in the building, such as disputes, client resolution etc. the role holder is responsible for development of departmental strategy, delivery of a transformation to provide operational excellence, adherence to contractual obligations, p&l; ownership and contribution to delivery of our 2030 strategy which will focus on automation, ai and self-service. focus on cutting edge payment solutions including ecommerce, virtual wallet, and mobile products. - provide le...
Job description: dialectica is a leading b2b information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions. driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. dialectica has been recognized as one of europe's fastest-growing companies by the financial times for 5 years in a row, a top employer for recent graduates by the career directory in canada and a best workplace. we believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: accelerate the shift to a prosperous society by empowering better decision-making. about the role as an associate within the survey delivery & innovation team, your role is to partner with our clients to understand their quantitative b2b insights needs and to translate their requirements into best-in-class surveys - advising them on asking the right questions; programming the survey from scratch, conducting quality control on survey responses, visualizing the outputs and providing key results takeaways. we're looking for passionate candidates who have a can-do attitude and eagerness to make our b2b surveys product and team succeed. in the role you will be working on multiple client projects at once and will quickly develop core skills in terms of critical thinki...
Join a leading multinational in technology! ricoh is a prestigious japanese multinational with over 80 years of experience in the technology sector, dedicated to providing innovative solutions that transform the way businesses manage their information and processes. with a global presence in over 200 countries, ricoh has established itself as a leader in creating technologies for business productivity, focusing on sustainability and the continuous improvement of its products and services. what can you expect from your daily tasks? obtain the necesary information via questions, comprehensive reading or any means needed in order to reach a satisfactory fulfillment of any of the inquiries made by the clients or internal employees, providing an outstanding service. report and update the required information on the crm platform and any other relevant data that may arise during the process of attending any inquiries. understand and use corporative language as a mean to attain an excellent rapport and a good relationship with all of the parties involved during the differents steps involved in comprehending, solving and escalating an issue. manage client accounts ensuring the adequate resolve of client complaints or concerns taking into account the company policies and contact compliance. register and share feedback from clients in order to collaborate with product and/or services improvement what are we looking for: english b2 proficiency level. high school diploma. 6 months to 1 year of customer service experience. apply now and transform your career with ricoh! ...
3 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. we're seeking a client relationship manager (remote) people residing in venezuela, colombia, argentina, ecuador, peru, nicaragua work schedule: monday-friday, 9 am - 5 pm est language: fluent written and spoken english (c1/c2) only resumes in english will be considered! about us at valatam, we are passionate about building extraordinary remote teams in latin america for growth-minded businesses across various industries in the us. our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. you will love it here if you embrace our core values: - action - you have an action bias. you get things done, fast - care - you take pleasure in helping others and doing things the right way - outstanding - you have the highest standards and run things like a well-oiled machine - dependable - if someone asks you to do something, they know it will get done - energy - you bring a positive, enthusiastic, can-do attitude to work every day. the role we're looking for someone passionate about building strong client relationships. in this role, you'll be the main point of contact, ensuring their satisfaction and proactively solving their problems. if you're an exceptional communicator and love working with clients, we want to hear from you! you'll have success here if you value clear processes and feel qualified to do the following: - build lasting re...
Trusted translations is hiring strategic account developers to join our growing business development team. we’re looking for high-energy professionals who thrive in fast-paced, outbound sales environments and are ready to become key players in one of the leading language service providers in the market. if you enjoy being on the phone, researching your leads, and building business relationships that convert — this is for you. this is not cold calling, but it’s definitely active outreach. you’ll be contacting existing or past accounts, expanding within current organizations, and working with top-tier companies across the globe. what you’ll do - drive account expansion: proactively contact and build relationships with multiple stakeholders within existing client accounts. - map opportunities: research and identify new internal contacts (using apollo, zoominfo, sales navigator, etc.) to grow and retain accounts. - client onboarding: guide new contacts through the onboarding process and ensure successful first purchases. - retention support: stay with the client through their first four purchases or initial six months before transitioning to long-term account managers. - sales + strategy: present the company’s value, explore cross-selling opportunities, and manage the full sales cycle for new contacts. - due diligence: conduct pre-call research to personalize outreach, understand account structure, and position services strategically. who we’re looking for essential: - native or near-native english (spoken and written). clear, confident, and professional commun...
Exciting international job opportunity! | retirement specialist are you passionate about administrative work and looking to grow within an international company? this is your chance! location: medellín, bogotá, or barranquilla schedule: monday to friday, 8am to 5pm (est) were looking for: a junior professional with a good level of english, strong data entry and excel skills, and a proactive, organized attitude. perfect for someone eager to grow in the field of benefits and back-office operations. main responsibilities: manually enter retirement plan contributions into provider platforms verify accuracy of automated submissions (ftp) notify clients upon process completion escalate questions or comments to the service specialist key skills: attention to detail task organization and prioritization problem-solving effective written communication teamwork and independence adaptability and positive attitude ready to take the next step in your career? apply now and become part of a global team that values your talent!el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - 1 año de experiencia - edad: entre 21 y 60 años...
Were looking for a fully bilingual sac advisor for a collection agency. heres our offer: requirements: experience in customer service is preferred. this is an entry-level career opportunity. you must have excellent grammar, written, and verbal communication skills in english (b2 - c1 level required). high school diploma (must have completed and certified up to 11th grade). professional behavior and proficient computer skills. reside in bogotá or soacha. we are not hiring students at the moment. we welcome rehires, subject to approval job details: campaign: centrinex (bilingual) position: bilingual customer service and collections advisor work hours: monday to friday between 7:00 am and 6:00 pm (no weekends, but colombian holidays are worked. 46 hours per week) salary: $2,800,000 cop + performance bonus (average $400,000 cop) + all legal benefits monthly payments with biweekly variable bonus (paid at the end of the month) permanent contract directly with the company signed before starting work location: bogotá, near the av. chile transmilenio station benefits career path with stability and growth opportunities (analyst, trainer, coordinator, and more) direct contract with covisian (no staffing agencies) time accelerators that allow you to leave before the end of your shift attractive incentives for meeting targets this is not a work-from-home position. it is 100% on-site dont hesitate to apply and be part of this great team !el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil...
New opportunity ahead scents & service in harmony! join our customer service team as a candles & essences campaign advisor (b2 english) in bogotá! are you passionate about creating warm, inviting atmospheres and guiding others to find their perfect scent? this is your chance to shine in a sensory, fast-paced campaign where your customer service skills and fragrance knowledge light the way. what we offer: earn over cop $3.400.000/month 2 days off weekly balance your life and your passion 100% paid training learn everything about our top candle and essence collections all equipment provided no extra costs to start train on-site, then work from home the best of both worlds exclusive benefits & discounts enjoy perks on candles, fragrances, and more what youll do: provide personalized scent recommendations to customers guide clients through candle and essence selection for different moods and spaces deliver friendly, expert-level service in english represent leading home fragrance brands with energy and professionalism be part of a campaign that helps people create memorable, cozy moments what you need: english level b2 or higher customer service experience passion for scents, candles, and home ambiance live in bogotá note: our hiring process is 100% virtual fast, simple, and remote. ready to turn your passion for scents into a glowing career? apply today and become the voice of fragrance while building your future!el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atenci...
Ready for a fresh start? let your english take you further! speak english. help people. get paid. build your future from home. join our customer service dream team and launch your career in a role thats flexible, well-paid, and future-focused. train in our sleek bogotá office, then transition to the comfort of your home. yes you really can have it all! heres whats in it for you: earn over cop $3.100.000/month your skills, your paycheck paid training we set you up for success from day one 2 days off weekly real balance, no burnout hybrid model train on-site, work remotely all equipment provided no out-of-pocket costs exclusive benefits + discounts actual perks youll use what were looking for: english level: b2 or higher based in bogotá customer service experience? great! if not well train you 100% virtual hiring process smooth, quick, and remote this is more than just a job its a career with comfort, purpose, and growth. apply today and turn your voice into value right from home.el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia - idiomas: inglés - edad: a partir de 18 años...
Location: bogotá (on-site) base salary: $3,000,000 cop contract type: permanent / full-time work schedule: 42 hours per week ready to boost your income? join our sales team at igt solutions! were looking for motivated sales agents who are passionate about closing deals, achieving goals, and growing professionally. what we offer: base salary: $3,000,000 cop. unlimited commissions. permanent contract with all legal benefits. paid training and continuous coaching. a positive, supportive, and growth-focused work environment. requirements: minimum 6 months of recent sales experience (face-to-face or call center) excellent communication and persuasion skills. strong customer service orientation. must live in bogotá. responsibilities: contact and advise customers on our products and services. provide a great customer experience throughout the sales process. dont miss this opportunity to earn big and grow fast. apply today and join igt solutions!el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: universidad / carrera técnica - años de experiencia - edad: a partir de 18 años...
Airtech bpo is looking for bilingual client solution consultants to join our team and support a well-established u.s.-based home remodeling company. your main responsibility will be to assist english-speaking clients by providing effective solutions and a top-tier customer experience. what we offer: on site position in permanent employment contract 44-hour work week base salary: $2,900,000 cop + performance-based bonuses career growth opportunities and ongoing training positive and professional work environment requirements: english level c1 strong communication and customer service skills previous experience in sales and customer serviceel equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - 1 año de experiencia - idiomas: inglés...
Ready for a career upgrade? your next big move starts here! speak english. empower people. get paid. it really is that simple. join our dynamic customer service team supporting a leading entertainment platform and enjoy a job that works for you. why youll love it: earn over cop $3.400.000/month 100% paid training we grow together 2 days off weekly because balance matters work on-site make connections, not just calls we provide all equipment show up, well handle the rest perks & discounts real benefits youll actually use what were looking for: b2+ english level previous customer service experience based in bogotá 100% virtual hiring process quick and simple! turn your english into opportunity. apply now and launch a career thats flexible, rewarding, and future-ready!el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia - idiomas: inglés - edad: a partir de 18 años...
Kenvue bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the manager, it procurement role at kenvue kenvue bogota, d.c., capital district, colombia join to apply for the manager, it procurement role at kenvue get ai-powered advice on this job and more exclusive features. what we do at kenvue, we realize the extraordinary power of everyday care. built on over a century of heritage and rooted in science, we’re the house of iconic brands - including neutrogena, aveeno, tylenol, listerine, johnson’s and band-aid that you already know and love. science is our passion; care is our talent. kenvue is currently recruiting for a manager, it procurement what we do at kenvue, we realize the extraordinary power of everyday care. built on over a century of heritage and rooted in science, we’re the house of iconic brands - including neutrogena, aveeno, tylenol, listerine, johnson’s and band-aid that you already know and love. science is our passion; care is our talent. who we are our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. we are passionate about insights, innovation and committed to delivering the best products to our customers. with expertise and empathy, being a kenvuer means having the power to impact millions of people every day. we put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! join us in shaping our future–and yours. for more information, cli...
For the4th consecutive year,talan spainhas been recognized as agreat place to work! this year, we’re also celebrating our2nd certification in poland, a significant milestone since opening our office there. talan is an international advisory group specializing in innovation and transformation through technology, with5,000 employeesand an annual turnover of600m€. we offer our customers a continuum of services to support them at each key stage of their organization's transformation, with four main activities: - consultingin management and innovation: supporting business, managerial, cultural, and technological transformations. - data & technology:implementing major transformation projects. - cloud & application services:building or integrating software solutions. - service centers of excellence:providing technology, innovation, agility, sustainability of skills, and cost optimization. talan accelerates its clients' transformation through innovation and technology. by understanding their challenges and supporting them withtechnology, innovation, and data, we enable them to be more efficient and resilient. job description we’re looking for a qa automation engineer with strong experience in databricks and a solid background in automation testing to join our growing qa team. this role is a hybrid between qa, data analytics, and database optimization. if you're passionate about data, automation, and working with cutting-edge tools in a fast-paced environment, we want to hear from you. key responsibilities: develop and maintain automated tests using python and selenium perf...
Ba global talent connects professionals across the americas with meaningful opportunities at u.s. companies. we specialize in remote recruitment, hr operations, and workforce solutions, with a strong focus on transparency, support, and long-term success. at ba, you're never just a placement, you're part of a team that values growth, autonomy, and impact. ba global talent is looking for a proactive, articulate, and organized sourcer in latam to join a growing team. in this role, you’ll play a pivotal part at the earliest stages of the recruitment process—identifying and engaging top talent, sparking interest in exciting opportunities, and setting the stage for meaningful conversations. you would be joining a fantastic group of people who not only demonstrate their belief in ba and its mission but also deliver fantastic results. if you are a self-starter and can thrive in a fast-paced environment, then this is the role for you! apply now for an opportunity to start or further your career with a young, fast-growing company that values its front line. responsibilities: conduct outbound calls to prospective candidates using provided lists. gauge candidate interest and collect key qualifying details. schedule qualified candidates for further conversations with senior team members. send personalized follow-up emails to prospects who were unreachable by phone. support proactive outreach efforts between active searches. keep talent data clean and up-to-date in the database and spreadsheets. work closely with the internal team to enhance sourcing and outreach strategies...
About four seasons: four seasons is powered by our people. we are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. we know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. at four seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. it comes from our belief that life is richer when we truly connect to the people and the world around us. about the location: on colombia’s caribbean coast, in the historic city of cartagena, four seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. experience the authentic charm of the getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. connect to the lively social scene in four restaurants and lounges. entertain in two ballrooms. then unwind at the spa, fitness centre and two rooftop pools. with timeless style and legendary service, four seasons is shaping cartagena’s new cultural focal point. acerca del rol: es responsable de recibir y registrar a l...
Job title senior service reliability engineer about the business area/department: navitaire, an amadeus company, is constantly trying to evolve the way the world thinks about travel. we are challenging industry norms by providing flexible systems on which our clients can deliver unequaled booking experiences. with more than 50 customers worldwide, including many of the world’s most successful hybrid and low-cost airlines. navitaire offers a unique opportunity to make a large impact in the world of travel. as a member of the technology group at navitaire you will work closely with the our support teams, architects and product owners, all solutions are in azure, to offer all cloud services in our products. summary of the role: in navitaire the service reliability engineers create a bridge between development and operations by applying a software engineering mindset to system administration topics. the engineer assists with monitoring, maintenance, and problem resolution of production applications. the candidate must be able to provide prompt technology operations support in a high energy, fast-paced environment. with our sre team we are focusing to have our ideally efficiency in the main capabilities. in this role you’ll: provide support on related to production systems availability, latency, performance, efficiency issues. support monitoring tools currently in production. provide emergency response to production systems incidents. maintain production ticketing system. maintain the knowledgebase solution platform. create, delete and maintain production automation solutions us...
Job description this is a remote position. schedule: fridays to mondays, 8:30 am to 7:00 pm, louisville, ky, usa, eastern standard time, with 30-minutes unpaid break we are seeking a highly motivated and talented individual to join our team as a customer support specialist. the primary responsibility of this role is to provide exceptional phone-based assistance to customers experiencing issues with their remote key devices. the ideal candidate will possess excellent verbal communication skills and a passion for helping others. key responsibilities: answer inbound phone calls from customers in a professional and courteous manner troubleshoot remote key issues by asking a series of targeted questions to identify the root cause of the problem provide accurate and timely assistance to resolve customer concerns, ensuring a high level of customer satisfaction escalate complex issues to the appropriate manager or team when necessary document customer interactions and resolutions in our internal system participate in ongoing training to stay current on product knowledge, troubleshooting techniques, and best practices collaborate with team members to share knowledge and continuously improve support processes requirements fluent in spanish and english high school diploma or equivalent; post-secondary education is a plus minimum of 2 years of customer service experience, preferably in a phone-based support role excellent verbal communication skills, including the ability to explain complex concepts clearly and concisely str...
Requisition id: 232612 we are committed to investing in our employees and helping you continue your career at scotiagbs purpose responsible for providing oversight and guidance to the employee services teams ensuring adequate resourcing, quality control, adherence to standard and scripted employee services support, driving self-service assistance across all hr processes and managing slas. this role is responsible for facilitating escalation and issue resolution globally. accountabilities leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader bank relationships, systems and knowledge leads employee services teams to drive effective and efficient responses to inquiries from employees, dependents, retirees, candidates and vendors regarding hr policies and procedures oversees quality standards for the employee services teams and ensures established policies, processes, and guidelines are adhered to and meet business needs as required anticipates and assesses team performance and trends to align appropriately with service level agreements (sla’s); partners with managers, employee services to monitor and manage staff ratios to ensure customer’s needs are being met and service levels are in accordance with standards ensures managers, employee services have the training and tools to meet and exceed employee service expectations actively seeks opportunities to improve departmental effectiveness by identifying deficiencies, and partners with managers, employee services, director of operatio...
This is a remote position. job highlights: contract type: independent contractor schedule: fri-mon 8:30-7pm eastern standard time (louisville, ky) with 30 mins unpaid break, 40 hours per week we are seeking a highly motivated and talented individual to join our team as a customer support specialist. the primary responsibility of this role is to provide exceptional phone-based assistance to customers experiencing issues with their remote key devices. the ideal candidate will possess excellent verbal communication skills and a passion for helping others. responsibilities: answer inbound phone calls from customers in a professional and courteous manner troubleshoot remote key issues by asking a series of targeted questions to identify the root cause of the problem provide accurate and timely assistance to resolve customer concerns, ensuring a high level of customer satisfaction escalate complex issues to the appropriate manager or team when necessary document customer interactions and resolutions in our internal system participate in ongoing training to stay current on product knowledge, troubleshooting techniques, and best practices collaborate with team members to share knowledge and continuously improve support processes requirements fluent in spanish and english high school diploma or equivalent; post-secondary education is a plus minimum of 2 years of customer service experience, preferably in a phone-based support role excellent verbal communication skills, including the ability to explain complex concepts clearly and concisely strong act...
Job description this is a remote position. job highlights: contract type: independent contractor schedule: fri-mon 8:30-7pm eastern standard time (louisville, ky) with 30 mins unpaid break, 40 hours per week we are seeking a highly motivated and talented individual to join our team as a customer support specialist. the primary responsibility of this role is to provide exceptional phone-based assistance to customers experiencing issues with their remote key devices. the ideal candidate will possess excellent verbal communication skills and a passion for helping others. responsibilities: answer inbound phone calls from customers in a professional and courteous manner troubleshoot remote key issues by asking a series of targeted questions to identify the root cause of the problem provide accurate and timely assistance to resolve customer concerns, ensuring a high level of customer satisfaction escalate complex issues to the appropriate manager or team when necessary document customer interactions and resolutions in our internal system participate in ongoing training to stay current on product knowledge, troubleshooting techniques, and best practices collaborate with team members to share knowledge and continuously improve support processes requirements fluent in spanish and english high school diploma or equivalent; post-secondary education is a plus minimum of 2 years of customer service experience, preferably in a phone-based support role excellent verbal communication skills, including the ability to explain complex concepts clearly and conc...
Responsibilities / tasks as a service sales engineer , you will play a crucial role in our department, serving as the key link between our customers and our engineering teams to ensure mutual success. your main responsibility will be to identify and sell opportunities for improvements in the industrial processes of our clients, specifically in the dairy, beverage, and home & personal care (hpc) markets. you will be part of a dynamic team that drives growth and customer satisfaction through engineering solutions tailored to the specific needs of each client and the markets where gea operates. main responsibilities: prospecting and generating qualified leads and opportunities in the assigned markets. developing and maintaining strong relationships with existing and potential clients. presenting and selling projects tailored to the specific needs of each customer. coordinating the preparation and presentation of technical and commercial proposals. negotiating contract terms and conditions, ensuring profitability and customer satisfaction. collaborating closely with the technical and commercial teams to ensure successful project execution. conducting post-sales follow-up and maintaining ongoing communication with clients to ensure satisfaction and identify additional growth opportunities. your profile / qualifications university degree in one of the engineering and/or processes fields (mechanical, chemical, industrial, etc.). minimum of 3-5 years as service project sales engineer. minimum english level: b2 strong technical knowledge in industries as dairy, beverage, liquid food...
A service captain is responsible for supervising operations of food and beverage outlets to deliver an excellent guest and member experience while working with the team to ensure departmental targets are met. what will i be doing? as a service captai...
Overview at triton air we specialize in providing top-notch plumbing, hvac, and electrical services to residential and commercial clients. our team is dedicated to ensuring comfort and efficiency in every project we undertake. we are looking for skil...
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