Convatec bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the service desk technician role at convatec continue with google continue with google convatec bogota, d. c. capital district, colombia join to...
Convatec bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the service desk technician-4 role at convatec convatec bogota, d. c. capital district, colombia 20 hours ago be among the first 25 applicants j...
Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world's largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our institutional page https://international.nubank.com.br/careers/ about the role: as a cx specialist – ic5, you will play a pivotal role in shaping the strategic landscape of customer experience within the cx optimization team. you will spearhead initiatives that are critical to the cx organization, leveraging advanced analytical capabilities and strategic insight to redefine excellence in customer experience. as a customer experience specialist you'll be expected to: - strategic initiative leadership: lead the conceptualization, planning, execution, and optimization of high-impact cx initiatives. develop strategies that enhance customer satisfaction and operational efficiency, aligned with organizational priorities. - advanced analytics and insight generation: implement advanced data methodologies, to generate insights that drive strategic decisions and innovation. - knowledge and content strategy oversight: guide the development and enhancement of content and knowledge management systems to improve xpeer/xtronaut efficiency and customer experience. ensure content accessibility and relevance align with evolving customer expectations. - comprehensive performance monitoring: establish and oversee a robust framework for tracking performance metrics across cx operations. use insights to c...
Configure and maintain the sap service module, ensuring its functionality and efficiency. develop and deliver training for users of the sap service module to ensure correct system usage. collect and analyze data to generate detailed performance indicators and technical reports. collaborate with other teams to identify improvement needs and implement effective solutions. ensure the integrity and accuracy of the data generated. stay informed about best practices and new technologies related to sap and management information analysis. #j-18808-ljbffr...
Frontend developer choosing capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, supported and inspired by a collaborative community of colleagues around the world, and able to reimagine what's possible. join us to help the world's leading organizations unlock the value of technology and build a more sustainable, inclusive world. location: colombia basic qualifications: - 5+ years' experience in software development - 5+ years of previous work experience or b.sc. or m.sc. in computer science or computer engineering - hands-on knowledge of data structures (lists, sets, maps, linked lists, queues, stacks). familiarity with bst, red-black trees, graphs is preferred. - strong problem-solving skills with algorithms; ability to solve coding problems efficiently on whiteboard. preferred qualifications: 5+ years' experience in full stack development (service and ui or web ui and ios or android) is preferred. responsibilities: - demonstrate enthusiasm, integrity, ingenuity, results-orientation, self-motivation, and resourcefulness in a fast-paced environment. - work in an agile environment with detailed planning and accurate estimation. - design and implement new software features; build distributed systems with efficiency and stability. specialized skills: - experience with modern javascript frameworks such as angular, node.js, jquery, etc. - creating dynamic, mobile-friendly, cross-browser/cross-platform web apps. - utilizing restful web services. - experience with jenkins and git. - knowledge of tdd and unit testing....
Room4 media is a creative production agency specializing in marketing and advertising content creation. we are looking for a fully bilingual marketing operations specialist to manage marketing documents and product information across systems. candidates need to be available for an immediate start and able to work remotely. we are looking for someone who can work with minimum supervision and get things done. role overview: this role focuses on the operational side of marketing, requiring excellent document management skills and the ability to work with digital systems. key responsibilities: manage marketing and product-related documents within a digital asset management (dam) and product information management (pim) system. update product records for the client’s website and ensure accuracy. assist with managing, editing, and updating many documents using tools like madcap flare. provide operational support without involvement in high-level marketing campaigns. qualifications: 2-3 years of experience in marketing operations, document management, or a similar role. degree in marketing, business, library & information sciences, or a related field (or pursuing a marketing degree). familiarity with digital asset management and product information systems is a plus. strong attention to detail and the ability to work independently in a remote setting. previous experience in data entry or customer service is an added advantage. what we offer: opportunity to work with global brands and cutting-edge technologies. apply for this job if you would like to apply for this position, please...
When you join the cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and perseverance. join our team and help us confront today’s most threatening and complex obstacles! cambridge international systems, inc. has a full-time site manager opportunity available based in bogota, colombia. qualified candidates for this job must possess a current dod secret security clearance. this position may be subject to the service contract labor standards act (sclc)/service contract act (sca). role responsibilities manages site support. performs operations and maintenance, including system administrator duties, to sustain authority to operate, operational availability, and equipment standards. travels to support operations and maintenance at other sites in areas of responsibility. required qualifications must possess an active dod secret security clearance. us citizen. iat level ii. proficient in english, verbal and written. able to conduct pws requirements in english and spanish. high school diploma or ged. eight years of experience with cyber security, operating, maintaining, and managing network and satellite communication systems. must be proficient in using different technologies such as computers and other tools and systems pertinent to the position. desired qualifications smartsheet experience. travel requirements the position may require travel conus and oconus. in some occasions, overnight travel may be required. active passport. physical environment and working conditions cambridge international sy...
Prgx is a bigdata fintech and a global market leader in providing recovery audit and spend analytics software / services. we are currently looking for a highly motivated and enthusiastic principal software engineer to lead, innovate and join the team that is using cutting edge technology to solve the most complex big data challenges to help our clients take back over 1.2 billion in cashflow. responsibilities design, develop and deliver highly resilient, scalable, extensible, maintainable product and platform solutions. coach and mentor engineers by giving thoughtful feedback on designs, and code reviews to deliver high quality product and champion engineering excellence. provide cost/benefit analysis to influence technology selection and architecture strategy to solve the most complex business problems. recommend, influence and document technical solutions towards complex business problems working closely with other senior engineers and technology leaders. be a trusted technology expert for business and product management by accurately estimating and establishing predictable delivery of new business capabilities. act as a senior technical member of distributed agile scrum team(s) by removing impediments and delivering high quality sprint and release commitments. develop technology proof of concept to illustrate architecture concepts. required skills 8+ years of software development experience utilizing to build enterprise grade product solutions. 5+ years of experience designing, developing and documenting restful apis and microservices. strong understanding of concepts/tec...
Our client is a microsoft gold partner and leader in microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing microsoft’s m365, azure, microsoft’s enterprise resource planning (erp) and customer engagement (ce) software from the microsoft dynamics 365 (d365) software line. role overview our client is looking for a talented data engineer who will assist in designing and implementing business intelligence (bi) and large-scale data analytics solutions for their customers. the role is highly technical and requires a robust understanding of data architecture and modelling concepts. the role also demands strong analytical, problem solving, and planning skills. the successful applicant will require strong communication and collaboration skills and the motivation to achieve results in a dynamic business environment. job location: sliema, malta work type: hybrid job type: full-time, permanent working hours: gmt +1 salary: base + benefits (paid in euros €) relocation: visa & relocation package included requirements experience in designing and implementing azure data solutions using services such as: azure synapse analytics azure data lake storage gen2 azure sql database azure data factory azure stream analytics azure databricks azure blob storage azure cosmos db have working knowledge of microsoft power bi experience in olap technology and the microsoft bi stack (ssis/ssrs/ssas) an understanding of master data management and data governance frameworks familiar with ...
Tripleten is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and qa engineering in a feasible and accessible way, ultimately leading them to thrive in a new career. our mission is to ensure that every student has the opportunity to successfully master a new profession, find their purpose, and become a valuable member of the tech industry. tripleten is a remote first organization mirroring our students who complete our bootcamps in a remote environment please note that after applying for this position, you will be required to complete a test assignment. successfully completing this assignment will be the first step in the interview process. in the role**these positions are based in the latam market*** our expert tutors are mentors, industry experts, and role models for the students enrolled in our ai automation program. this program is designed to prepare students to become professionals capable of solving real business problems by automating processes with ai tools and technologies. as an expert tutor, you'll help students refine their technical and presentation skills, give them industry-relevant feedback, and support them in becoming confident professionals ready to deliver automation solutions to real-world companies. what you will do as an expert tutor, you will play a key role in our students’ learning journey by: attending pitch sessions where student...
Join or sign in to find your next job join to apply for the senior .net engineer - remote work | ref#280339 role at bairesdev 4 months ago be among the first 25 applicants join to apply for the senior .net engineer - remote work | ref#280339 role at bairesdev at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. senior .net engineer at bairesdev we are looking for a senior .net engineer to join our team and add significant business value by delivering high-quality outcomes in a timely manner. you'll be proactive in building reusable assets to accelerate development while maintaining a commitment to quality and best practices. this role offers the opportunity to tackle exciting challenges, build scalable solutions for high-load applications, and influence critical projects within a passionate and innovative team. what you’ll do develop and implement high-load backend apis and processes to support scalable applications. solve complex technical problems that require deep expertise in .net and aws. document application changes, develop updates, and ensure that so...
Pioneering trusted medical solutions to improve the lives we touch: convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. with around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. our solutions provide a range of benefits, from infection prevention and protection of at-risk skin to improved patient outcomes and reduced care costs. convatec’s revenues in 2023 were over $2 billion. the company is a constituent of the ftse 100 index (lse:ctec). to learn more about convatec, please visit http://www.convatecgroup.com we are seeking a highly skilled and experienced it business intelligence (bi) support engineer to join our team. the ideal candidate will be responsible for ensuring the optimal performance of our bi tools and systems, providing support to users, and contributing to the improvement of our bi processes. you will work closely with other bi and it staff, and business partners to troubleshoot, maintain, and enhance our bi environment. this role involves both support and project work: you will handle support tickets from various business areas (finance, manufacturing, supply chain, recruitment, sales & marketing) and internal team members to provide technical assistance and resolve system-related issues. additionally, you will have the opportunity to collaborate on various projects and contribute to new bi initiatives. main re...
Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for someone with a strong media and advertising foundation; well versed in google campaign manager, meta ads manager, linkedin ads, planning, presenting, executing, and optimizing all media strategies. our ideal candidate thrives on data and is adept at using it to craft the highest performing campaigns possible. we’re seeking someone who is well organized, attentive to detail, and most importantly is as passionate as the rest of our team is about driving results overnight and building stronger brands over time. above all, we think having the right positive, engaged personality is crucial for our work culture and to create a passionate tie to our agency’s thriving team philosophy. media planning & strategy develop comprehensive media plans aligned with client goals and target audiences. conduct in-depth research and analysis to identify optimal media channels and strategies. determine budget allocation across channels based o...
Join to apply for the senior cloud technical support engineer role at red hat 2 days ago be among the first 25 applicants join to apply for the senior cloud technical support engineer role at red hat get ai-powered advice on this job and more exclusive features. red hat is seeking a senior technical support engineer with a strong background in openshift, kubernetes, cluster deployment, and configuration to join our managed cloud services customer experience team in colombia. the red hat cloud & ai platforms services organization is responsible for the strategy, design, and implementation of the end-to-end customer experience with red hat cloud services and ai platforms. our team provides world-class support to red hat customers and partners globally for platform as a service (paas) and software as a service (saas) offerings, including red hat openshift on aws (rosa), azure red hat openshift (aro), openshift dedicated on aws and gcp (osd), and red hat openshift ai (rhoai). we are a global team committed to a transparent, inclusive environment that values diverse voices and continuous improvement. what you will do provide exceptional customer experience through professional communication, deep troubleshooting, and direct actions in cluster environments to resolve issues. contribute to initiatives that reduce customer effort, improve tooling, and develop automation software to enhance efficiency. serve as the primary contact and advisor for customer inquiries via our customer portal, conference calls, and remote access. proactively analyze cluster status,...
Senior product manager, scalable container solutions are you interested in working on large-scale cloud service platforms built on kubernetes, serving a diverse set of microsoft 365 product teams with some of the largest workloads in microsoft? join the microsoft 365 core product management team. our goal is to make microsoft 365 the most secure, efficient, and scalable service globally. we create managed platforms that enable microsoft 365 engineering teams to develop and deploy new services efficiently. as an experienced senior product manager , you will lead strategy and roadmap development for our kubernetes-based infrastructure platform. your focus will include managing customer self-service through automation and ai agents, supporting linux workloads, and collaborating closely with engineering teams to build and deliver world-class software systems at scale. familiarity with container technologies such as kubernetes is required. microsoft’s mission is to empower every person and organization to achieve more. we foster a growth mindset, innovation, collaboration, and a culture of inclusion where everyone can thrive. responsibilities driving growth strategy and product roadmap. promoting the product to new customers across microsoft. collaborating with stakeholders to define product requirements, including platform owners, engineering teams, and compliance auditors. partnering with microsoft 365 and azure teams to develop new features and ensure business continuity. managing the feature backlog and prioritization, ensuring timely and high-quality delivery. delivering en...
1 week ago be among the first 25 applicants you are someone who wants to influence your own development. you’re looking for a company where you have the opportunity to pursue your interests and be able to grow professionally. you bring to applaudo the following competencies: bachelor’s degree in computer science, engineering, or a related technical field. 4+ years of experience as a platform engineer , devops engineer , or infrastructure engineer with focus on developer enablement . deep expertise in aws , especially working with services like ecs , iam , and supporting microservices architectures. proficiency in infrastructure as code (iac) using tools like terraform to automate cloud infrastructure provisioning. hands-on experience with github , github actions , and ci/cd pipeline orchestration in production environments. proficiency in scripting languages such as python , bash , or configuration formats like yaml and json for automation. experience building internal developer platforms , ideally using frameworks like backstage . strong understanding of platform as a service (paas) principles and creating self-service tools to streamline developer workflows. experience developing modular, reusable infrastructure templates to enable scalable and consistent resource provisioning. familiarity with automatic provisioning logic , such as conditional resource deployment based on developer inputs. excellent communication and collaboration skills; fluent in english (advanced) . you will be accountable for the following responsibilities: build and evolve the internal developer pla...
About liferay liferay is a profitable b2b enterprise software company with over 1,000 employees across europe, the americas, the middle east, asia, and africa. we are a recognized provider of enterprise open source technologies, helping businesses worldwide solve complex digital challenges. our platform combines liferay dxp with cloud capabilities, analytics, and commerce features to reduce time to market and foster innovation. our clients include airbus, us bank, honda, and desjardins. beyond software, we are driven by a vision to make technology useful, invest in communities, and donate 10% of profits to charities globally. being self-funded allows us the flexibility to focus on long-term value for our customers and communities. about you and this role we seek an engagement manager for our professional services team who thrives in a fast-paced environment, managing complex projects, and serving as a key link between clients and liferay. your role is to ensure clients have an excellent experience and receive top-quality service. if you are passionate about customer success, apply now! key objectives deliver client projects within scope, schedule, and budget coordinate with multiple teams from proposal to billing handle client escalations, facilitate discussions, and resolve conflicts schedule and lead regular meetings provide status updates to clients and internal teams participate in resource planning for projects respond promptly to client needs to ensure satisfaction follow liferay’s service delivery methodology collaborate with sales during proposals work with proj...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 6,500 ci&ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. when applying for one of our positions, you’re agreeing to the use of ai in the early phases of the selection process, where your profile will be evaluated by our virtual assistant. for more information, access our opportunities’ page. hello there! we are seeking an experienced senior data developer , focused on pyspark and delta lake. responsibilities: implement ai tools and automation frameworks to enhance development and service delivery, ensuring efficiency and quality; utilize ai-based tools to automate repetitive tasks, improve service performance, and accelerate development cycles; design and implement scalable and robust microservices using python, delta lake, adb notebooks, kafka, and couchbase; apply ai techniques to optimize backend architectures for speed, reliability, and efficiency; take full ownership of the service lifecycle, including technical design, development, testing, and deployment; ensure services are promoted to production with minimal downtime and human intervention, keeping all environments operational; develop and integrate automated solutions for development, testing, deployment, and monitoring using ai-driven technologies; automate unit tests, security checks, and code reviews, using ai tools to identify vulnerabilities and improve code quality; work in an agile environment...
As a sr. salesforce developer, you’ll play a vital role at lone wolf technologies. we are looking for an individual that can help us continually improve and enhance our salesforce platform. our salesforce instance is of great importance to us; therefore, you should keep the wider organization’s best interests in mind when composing and deploying any code. we are looking for someone who is a self-starter and open to learning best practice development from the team. responsibilities: participate in technical design sessions; develop detailed technical solution documentation that is aligned with client business objectives. participate in code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used. develop, test, and document working custom development, integrations, and data elements of a salesforce.com application implementation. develop apex (classes and triggers), api integrations, lightning components, and visual-force to extend salesforce to support business requirements. assist with each release cycle to implement and deploy new/updates to existing applications and code. support the salesforce administrator on occasion. ensure clear and active communication with the team and other teams. required knowledge, skills, and abilities: bachelor's degree in a technical discipline or equivalent. proven ability to develop and optimize integrated business processes across disparate systems. minimum 4 years of apex coding experience. deep understanding of the salesforce.com product suite including sal...
Technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. from prototype to real-world impact - be part of a global shift by doing work that matters. job description development is the largest discipline at endava. our developers design, build, and release software products in multiple programming languages, frameworks, and libraries. always collaborating with cross-functional project teams, our developers are adaptable problem-solvers with a client-oriented mindset. a development consultant understands the technical landscape of it projects, comprehends the business context and goals, and uses their experience to develop optimal solutions, including technology and design choices. they support the project manager in planning software delivery, articulate the vision to both technical and non-technical stakeholders, and work directly with customers to define solutions. responsibilities: leda a cross-functional team of frontend, backend/api, and quality assurance engineers to deliver against teams' objectives and milestones; - actively participate in the full software development lifecycle from ideation and planning through to development, testing, customer feedback and further iterations; - drive improvements across the whole stack;...
As the customer service team lead, you will oversee the daily operations of the customer service team, ensuring high-quality service delivery and customer satisfaction. you will be responsible for managing and training customer service specialists, implementing best practices, and continuously improving our support processes. this role requires strong leadership skills, a customer-focused mindset, and the ability to analyze performance metrics. key responsibilities customer service: lead, motivate, and develop the customer service team, fostering a positive and productive work environment. monitor team performance and customer interactions to ensure adherence to service standards and quality assurance metrics. handle tough customers and complaints, provide effective resolutions, transparent overview, and maintain customer satisfaction. process improvements: occasionally assist inquiries via phone and email, maintaining professionalism and empathy in every interaction. develop and implement customer service policies, procedures, and best practices to enhance operational efficiency. analyze customer cases, support metrics, and service trends to identify areas for improvement and implement actionable solutions. internal processes: collaborate with other departments, such as product support and sales, to address customer needs. document each interaction thoroughly in the customer support system, ensuring accurate records of issues, resolutions, and follow-up actions. conduct regular training sessions and workshops to enhance the skills and knowledge of customer service speciali...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the candidate should be able to remediate the security findings on the applications, middleware, databases and operating systems. the incumbent should have a good hands experience on linux and windows core operating systems as well as knowledge of shell and powershell scripting. essential functions: application server administration hands on experience. must be good in at least one of the application server apache tomcat, oracle weblogic, ibm websphere http server administration experience. must be good in at least one of the technology apache http, oracle http, nginx hands-on experience in any one of the database like oracle, ms sql, postgresql. basic understanding of data replication, clustering, high availability, etc. basic understanding of network elements like firewall, load balancer, global traffic manager, dns, etc. prefer candidates who has the experience in automating frequent mundane tasks. candidates with knowledge in...
Electronics technician location: bogota apply now rosen is a privately-held company with operating companies and research facilities situated in major energy markets worldwide. our organization is driven by technology and is serving the oil and gas industry in more than 100 countries worldwide. with over 3000 employees we have established a leading position and a trusted reputation in the pipeline and facility inspection industry. rosen is the leading provider of inspection and integrity management services for the worldwide oil and gas industry. rosen south america is our operating company with the headquarter in bogota-colombia. our activities and services extend across most of the south american countries mainly in brazil, argentina, venezuela, chile, peru, ecuador, etc. we are proudly recognized as one of the premier companies of its kind in the region. as we continue our ambition to grow we are currently seeking to fill in the position of: what you can expect description: the electronics technician is responsible for the electronic assembly of products, repairs and tests of equipment used for various kind of products & services and provide the associated documentation, components and spare parts. all assigned work must be performed in compliance with rosen group quality and safety standards. responsibilities: preparing and assembling the electronic equipment in accordance to drawings, parts lists, manuals and configurations. visual checking of all electronic modules. setting tool parameters. repairing/reworking equipment/assemblies according to given instructions. chec...
Senior network engineer (ccie switching with wi-fi experience) we are seeking a highly skilled senior network engineer with ccie certification in switching and extensive wi-fi experience. this role will focus on troubleshooting converged networks and resolving complex issues escalated from other engineering teams. the ideal candidate will possess advanced diagnostic skills, including expertise in reading and interpreting packet captures using tools like wireshark, and have a strong background in switching, routing, and wireless technologies. key responsibilities: advanced network troubleshooting: act as the lead troubleshooter for escalated network issues, leveraging deep expertise in converged networks including switching, routing, and wi-fi. diagnose and resolve complex problems to ensure high network performance and reliability. packet capture analysis: utilize advanced diagnostic tools such as wireshark to read, interpret, and analyze packet captures. identify root causes of network issues, including packet loss, latency, misconfigurations, and security breaches. escalation management: take ownership of problems escalated from other engineering teams, providing expert analysis and resolution. collaborate with cross-functional teams to address critical network incidents and prevent future occurrences. wi-fi network optimization: troubleshoot and optimize enterprise-level wi-fi networks, addressing issues related to connectivity, interference, performance, and security. implement best practices for wi-fi deployment and management to enhance user experience. converged netw...
Your role at dynatrace the sales development representative is responsible for identifying and qualifying sales opportunities for observability software field sales organization. sales development representative will partner with field sales representatives and marketing to generate demand and qualify leads. responsibilities : qualify leads and prospects based on defined criteria. profile assigned accounts and drive outbound prospecting to generate new business. must call into senior it management at fortune 1000 as part of lead development and qualification. e.g. cto, cio, directors of it operations, directors of infrastructure, directors of application support. conduct research on accounts by using salesloft, linkedin, zoom info and other tools. develop an understanding of the account’s business issues and other relevant information. execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences. educate prospects about dynatrace enterprise solutions. use crm-salesforce.com to track activities. attend weekly territory forecast meetings and update team on progress of identified activities. work to meet defined metrics goals. provide input to marketing including feedback on quality of leads from marketing programs. what will help you succeed minimum requirements: conversational level understanding of english required. fluent understanding of spanish required. preferred qualifications: college diploma/university degree desired. understanding of it operations managemen...
Company description: about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description: support direct customer support teams, business partners and customers globally to address the related product issues and resolve high-level issues acting as a level 2. maintain quality and on-going internal and external communication throughout your analysis. provide high level of support and minimize r&d escalations. prioritize daily missions/cases and mange critical issues and situations. contribute to the knowledge base, document troubleshooting and prob...
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. as we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. so, as we shape a more resourceful, less wasteful world, we build our careers too. alfa laval sales engineers combine their technology skills and knowledge with excellent communication and presentation skills. the role of a service sales engineer is to develop and execute key account plans to expand customer base and customer share in colombia. reach and maintain volume and profitability targets. visit existing alfa laval customers in the territory, advise customers on preventive or predictive maintenance of alfa laval equipment and generate sales enquiries. resolve customer’s problems or queries. sale of spare parts and services to existing and new customers in several industries. manage key accounts and build good long-term customer relationships at all levels including senior management. secure and maintain performance agreements with key customers. provide technical product support to customers. periodic account reviews with customer and regional service manager. all this by understanding customer needs and recognizing...
We are looking for a highly capable senior client service and operations manager for our bogota team. this leader will direct and manage daily operations, focusing on optimizing efficiency, adhering to service level agreements, and fostering seamless...
Salesforce solution architect, service cloud voice join to apply for the salesforce solution architect, service cloud voice role at neuraflash. why neuraflash: at neuraflash, we are redefining the future of business through the power of ai and ground...
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