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[JOB-21125] SENIOR FULL-STACK DEVELOPER (. NET/AWS/ANGULAR), COLOMBIA

We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 6,500 ci&ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial inte...


GEOGRAPHIC DISCIPLINE LEADER - CIVIL/SITE

Overview join our civil/site team and build your career alongside the best our industry has to offer. whether facilitating a large warehousing complex, all-star sporting arena, residential development, or planning a mixed-use establishment in a downt...


WORK FROM HOME C+ DEVELOPER Q383

Compartir oferta compartir oferta work from home c++ developer 1886504670 at baires dev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for c++ senior developers to join our development team and participate in different projects made up of multicultural teams distributed worldwide. we are looking for proactive people and team players passionate about programming in this language and oriented to provide the best experience to the end user. this is an excellent opportunity for those professionals looking to develop in one of the fastest-growing companies in the industry! these developers will face numerous technical challenges, so they must use current technologies and get involved in the mobile world, web applications, devices, etc. what you will do: - define, develop, test, analyze, and maintain real-time applications against defined interfaces. - identify bottlenecks and bugs in codes and devise solutions to these problems. - maintain code quality, code design, and re-factor to gain the best performance. - ensure code quality with peer code reviews and ...


PHP DEVELOPER - REMOTE, LATIN AMERICA - [RA-978]

Bluelight consulting is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for a skilled individual to join our rapidly growing team at bluelight consulting. this position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. you will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. we value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. if you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. what we are looking for - meaningful experience working on large, complex systems. - 3 years of development experience in php. - significant experience with the laravel framework is a plus. - java script programming with good know...


WORK FROM HOME. NET DEVELOPER | JBY-794

Compartir oferta compartir oferta work from home .net developer 1886537393 at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. being a .net senior developer in our development team is just like being a full-time problem solver. we expect your abilities to be a combination of experience, knowledge, and independence. innovation is also at the heart of the bairesdev strategy. so, if you were willing to take on the most complex tasks and be a master of your .net tech stack, then you are probably one of those unique we’re looking for. what you will do: - architect and develop various services and apis for the degreed product. - use solid principles in creating maintainable and high quality code. - collaborate with product owners to ensure features/changes meet business requirements and fulfill the degreed strategy. - work closely with designers, ux, and other developers to gain understanding of new features, dependencies, and technical details. - other duties as assigned. here's what we're looking for: - experience with sql and nosql databa...


(EEK817) - SR. SYSTEMS ENGINEER

Major functional areas and description of duties: you will lead the technical project engineering team to ensure the technical specification, design, implementation, integration, and acceptance of a system at the customer site. you will take ownership of engineering related deliverables and their technical compliance and quality (design drawings, design reviews, system layouts, system configuration, …). you will be the technical contact person for our customers (faa and airports) pre- and post-sales. you will configure and commission commercially available it and network components in a security-critical environment. you will clarify the technical feasibility, co-design the system architecture, and optimize the system under cost-benefit aspects. you will collaborate and coordinate with internal and external suppliers, e.g., from the areas of documentation, test department, and software/product development across the client. you will conduct acceptance tests with the customers, the project team, and other important stakeholders. you will be the safety engineer in a projects, responsible for requirements, analysis, and deliverables and bring the safety mindset to the project team. you bring a learning mindset, investigate, and apply innovative technologies or methodologies to improve project outcomes, efficiency, or sustainability. you will adhere to industry standards, regulations, and best practices. experience in the following technologies: video technologies and protocols. proficient in rhel operating system. knowledgeable in windows operating system. comp...


[QDT-840] MIS SPECIALIST

Mis specialist requisition id: 232075 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. **_purpose_** contributes to the overall success of the mis – central support services team in the client experience center (cec) - gbs dr & col being responsible for supporting the cec reports and developing advanced analytics initiatives to achieve optimized processes and therefore boost regional and local strategies for the cec. the specialist must have experience in using large datasets, as well as data mining methods, statistics, and programming to develop solutions for the cec keeping internal clients informed about their performance kpis. the role requires analytical skills and attention to detail, integrating the use of data mining tools and predictive analytics to provide information with high value about the performance of the cec, leading the promotion of a high-performance culture. **accountabilities** • integrate, improve, and analyze all data sources that measure operational performance to increase accuracy and maintain an appropriate variable compensation plan (vcp), as well as other recognition and performance evaluation programs. • design, develop, and implement information storage tools to optimize and standardize all required input data, also integrate and unify the data collection process, ensuring data quality and integrity. • develop and automate data extraction, transformation, and loading (etl) processes, considering best p...


DIRECTOR, PRODUCT MANAGEMENT, PLATFORMS - [KA971]

**our purpose** _mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **title and summary** director, product management, platforms team overview: the cardholder services (chs) team at mastercard delivers best-in-class travel, everyday, and insurance benefits that are embedded in card products. chs is responsible for the end-to-end strategy, sourcing, and scaling of benefit offerings through strong vendor partnerships and cutting-edge technology. the team manages the global p&l;, supplier agreements, oversees vendor and technology roadmaps, and drives alignment across global mastercard teams. role overview: the director of product management will join mastercard's cardholder services (chs) team to manage the digital platform at the heart of the chs ecosystem. the benefits platform serves as the main system of record for cardholder benefit eligibility and content, enabling real-time benefit verification, customer-facing benefit experiences, and seamless integration with contact centers to ensure mastercard cardholders enjoy consistent, high-quality benefits wherever they are. this key director role will be accou...


GBS HELP DESK SUPPORT REP - (JAH-765)

**before you apply to a job, select your language preference from the options available at the top right of this page.** explore your next opportunity at a fortune global 500 organization. envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. we know what it takes to lead ups into tomorrow—people with a unique combination of skill + passion. if you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **job description:** **job summary** this position handles incoming communications from account executives (ae) and other ups representatives regarding technical and procedural issues for ups supported applications. he/she records interactions in a customer resource management (crm) system for tracking and monitoring case status and resolution. this position identifies and defines problems, collects data, establishes facts, and draws valid conclusions. he/she understands and interpret technical concepts and applies logic and deductive reasoning. **responsibilities:** + responds to customer requests received by applying understanding and knowledge of supported systems and products. + troubleshoots and resolves customer problems via phone or remote capabilities. + responsible for meeting established individual and team performance targets including: service level, resolution, productivity, and quality standards. + maintains up-to-date knowledge of products, services, and resource material...


CUSTOMER SERVICE REPRESENTATIVE - (REMOTE LATAM) | (J923)

As a customer service representative at our fast-growing ai startup, you’ll be the first point of contact with potential clients—playing a crucial role in fueling our growth engine. if you’re passionate about people, proactive by nature, and driven by results, this role is your runway to thrive. - lead generation & outbound prospecting: conduct targeted outreach via emails, cold calls, and linked in to generate high-quality leads. - client identification & qualification: identify potential clients, assess their needs, and qualify leads to create opportunities for our sales team. - meeting & demo scheduling: book meetings and product demos with key decision-makers to facilitate seamless handoffs to our sales executives. - crm management: maintain and update our crm system with accurate prospect information, ensuring data integrity and actionable insights. - collaboration & strategy optimization: partner with the marketing team to refine outreach strategies, enhance messaging, and adapt to evolving market trends. market research: stay ahead of industry trends and competitor activities to continuously refine and improve your outreach approach. - who you are - results-driven: you have 1-3 years of experience in customer service, business development, or a similar role, with a proven track record of hitting targets. - exceptional communicator: your written and verbal communication skills are top-notch, enabling you to effectively engage prospects. - tech-savvy: you’re experienced with crm tools (e.g., hub spot, salesforce) and customer service engagement platf...


[T257] - SENIOR MANAGING CONSULTANT

**who we are** at kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. so why work at kyndryl? we are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **the role** do you have a passion for driving meaningful change through technology? are you a master of it strategy and eager to make an impact on our customers? we're seeking a talented it strategy consultant to join our team for multi-disciplinary, complex consulting engagements. as an it strategy consultant at kyndryl, you'll be responsible for delivering value to customers and kyndryl by applying deep domain, technology, and industry expertise, consulting techniques, and cognitive approaches to analyze issues and create innovative solutions. you'll establish milestones, quality targets, and manage the work of others while possessing strong communication skills to articulate the impact and business benefits of your solutions and manage stakeholder expectations. in this role, you will use your experience and knowledge in guiding customers in their adoption of both major cloud and non-cloud technologies, including virtualization and containers. you will advise customers on technology options and help them make strategic choices and decisions. additionally, you will have experience capturing and prioritizing complex requirements and resolving conflicting requirements. but that's not all – our it strategy ...


(GCF299) FINANCE MANAGER (CFM)

At johnson & johnson, we believe health is everything. our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. through our expertise in innovative medicine and medtech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. learn more at https://www.jnj.com job function: finance job sub function: finance business partners job category: people leader all job posting locations: bogotá, distrito capital, colombia job description: manages a team of individual contributors and/or supervisors, and is accountable for conducting effective performance management. assesses financial baseline goals within supporting departments to determine next steps in financial program development. collaborates with financial stakeholders to deepen relationships. contributes strategic financial analysis, ensuring compliance with local, state, and federal regulations. ensures quality and consistency of messaging within financial assessment presentations. responsible for managing operational aspects of their team (e.g., workflow, performance, and compliance), as well as ensuring achievement of team goals within established timelines and budgets. integrates johnson & johnson’s credo and leadership imperatives into team goals and decision making. general summary this level position involves managing a team of indivi...


DATA ENGINEERING ASSOCIATE | Z437

Data engineering associate requisition id: 233260 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. position: data engineering associate **_purpose_** + contributes to the overall success of the payments and core banking in canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. + responsible for developing integration and abstraction layer for gbp data models, the candidate must have understanding of frameworks such as spark and cloud platforms. + the applicant must demonstrate leadership abilities, adapt to multiple challenges, with a track record on delivering quality solutions. + the candidate will implement code using spark (scala/python) to manipulate store data from sources into cloud platforms. **_accountabilities_** + champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. + champions a high-performance environment and contributes to an inclusive work environment. + participate in the implementation of data engineering and transformation design to ensure highly scalable, extensible, and performant solutions. + contri...


VEB101 | BUSINESS DEVELOPMENT REPRESENTATIVE BILINGUAL

Job description business development representative – td synnex (colombia) about td synnex: at td synnex, we empower technology solutions to transform the future. as a global it distributor and solutions aggregator, we work with top-tier vendors to deliver cutting-edge products and services. we are expanding our latam team and seeking a highly motivated business development representative (bdr) to join our sales organization in colombia. position summary: the business development representative will play a key role in identifying, qualifying, and onboarding new reseller partners. this is a fast-paced, outbound-driven role designed for individuals eager to grow in a dynamic technology sales environment. you will work closely with business development managers (bdms), joining vendor calls, scheduling meetings, and learning how to pitch innovative it solutions. this position reports directly to the director of business development. responsibilities: - conduct outbound calls per day to potential resellers and prospects (may require multiple attempts per contact). - secure a minimum of q ualified meetings per week for the bdms. - support bdms by scheduling meetings, preparing prospecting lists, and performing follow-up outreach via calls and emails. - attend and learn from vendor and partner calls; eventually co-pitch alongside bdms. - conduct market research and identify relevant industry events and networking opportunities using tools like google and ai. - maintain accurate activity tracking using spreadsheets and, eventually, request central (s...


T828 | SENIOR SYSTEM ADMINISTRATOR SCOTIATECH

​ requisition id: 224374 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose scotiabank’s global technology services (gts) pega operations is a devops department that is responsible for maintaining 60+ applications pega application across private cloud, azure cloud, and on prem environments. they provide 24x7 support functions to critical application used by our digital channel; our branch channel and our contact center, serving bank’s customers. there will be some rotational shifts, covering late afternoons, evenings or overnight, and could include weekends and statutory/bank holidays on call support. accountabilities - the pega systems administrator will perform day-to-day system operation support. this will include system outage management, system monitoring associated prpc system runtime health, and the connectivity to backend resources are not interrupted due to backend resources availability. - the pega systems administrator will perform day-to-day incident management and respond to issues reported from the various development teams, identify root cause, resolve issue or escalate the issue properly until issue resolved. - pega systems administrator should have solid understand the pega applications with advanced troubleshooting skills of pega systems, aix, linux, jboss, tomcat and azure cloud experience. ...


[D-802] - BUSINESS SOLUTIONS ASSOCIATE SCOTIATECH

Business solutions associate - scotiatech requisition id: 232279 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **purpose of job:** contributes to the overall success of the ccau technology, ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team's business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. the incumbent, under general direction, is responsible for the resolution of business problems for the assigned lines of business. formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements for the assigned lines of business. devises or modifies procedures to solve complex. includes analyzing business and user needs, documenting requirements and translating them into proper systems requirement specifications. specific area of business analysis: regulatory reporting team **major accountabilities:** - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - document functional specification and all support documents clearly and accurately - ensure to analyze, test, and track parallel test...


GO TO MARKET COORDINATOR - (VZK-041)

**go-to market coordinator** be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a go-to-market coordinator working hybrid in bogota, colombia, you’ll be a part of creating and delivering amazing customer experiences while you also #experiencettec, an award-winning employment experience and company culture. **what you’ll be doing** looking for an opportunity to showcase your skills in both the art and science of business? you will partner with project team members and business leaders across the organization on large- and small-scale projects on behalf of the sales and marketing organizations. this is an incredible opportunity to collaborate with stakeholders throughout the business and create amazing client experiences. in this role, you will have three primary responsibilities: + project leadership for initiatives to include facilitation, project planning, communication planning, analytics, record keeping, etc. + event coordination for client-facing meetings and marketing events + creation and/or partnership with others to develop dashboards, profiles, videos, reports, web content, verbiage, and other collateral. you'll report to the director of gtm operations. you’ll contribute to the success of the business by enabling innovative solutions and empowering client-facing teams to wow our clients and demonstrate why ttec is the best cx partner in the market. **during a typical day, you’ll** + utilize hybrid and agile project management delivery methods to lead matrixed teams supporting initiat...


[JFM-333] | SPECIALIST DISPUTE RESOLUTION MANAGEMENT (CHARGEBACK)

Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build asustainableeconomy where everyone can prosper. we support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. title and summary specialist- dispute resolution management (chargeback) who is mastercard? mastercard is a global technology company in the payments industry. our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. our decency quotient, or dq, drives our culture and everything we do inside and outside of our company. with connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. overview the mission of the mastercard dispute resolution management team is to arbitrate customer disputes and compromise events across current, new, and evolving platforms, through the use of innovative processes, data analytics, and cyber intelligence, thereby fostering balance and integrity in the paym...


COMMERCE SPECIALIST | (F590)

**company description** publicis global delivery is the talent powerhouse of publicis groupe, the largest global communications group. we make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the groupe. in latam, we are over 1,700 passionate employees that love to push boundaries and drive innovative solutions. if you are a risk-taker and love to develop intrepid ideas, pgd is the place for you. we move people, and people move us! **overview** publicis global delivery is looking for an e-commerce media specialist who leads digital campaigns for the assigned advertisers (billing support, setup, taxonomy creation, monitoring, optimization, and reporting) for multiple e-commerce platforms such as amazon, and walmart among others. the ideal candidate has independence and focus on quality and is eager to grow together with more than 5.000 employees of publicis global delivery in the world. if you are passionate about digital transformation, cross-team communication, and the digital ecosystem, we are looking for you! **responsibilities** + manage the audience insights framework. setup e-commerce campaigns, within each required platform, following agency and advertiser guidelines. + run weekly status calls with internal stakeholders providing performance and pacing strategies. + monitoring the health of your campaigns, ongoing optimization efforts to meet campaign objectives, including daily management of campaign budgets, website conversions, bid management, and ad creative bas...


WORK FROM HOME NODE DEVELOPER | [A-056]

At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. being a node senior developer in our development team is like being a full-time problem solver. we expect your abilities to combine experience, knowledge, and independence. innovation is also at the heart of the bairesdev strategy. so, if you were willing to take on the most complex tasks and be a master of your / tech stack/. or language i.e., react, then you are probably one of those unique we’re looking for. what you will do: - architect bandit backend systems using the best practice. - implement and iterate features in a tactical manner and rapid pace. - work collaboratively and efficiently across-functional teams in a fast-paced early-stage startup environment. - design, extend, and implement apis. - high standard of engineering quality through code reviews, unit tests, and analytics. - create engineering efficiencies through automation and development of tools. - define engineering processes for product launches and releases. - help us grow the world-class engineering team by runni...


INFLUENCER MARKETING (SOCIAL ANALYST) (W-995)

Company description publicis global delivery is the talent powerhouse of publicis groupe, the largest global communications group. we make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the groupe. in latam, we are over 1,700 passionate employees that love to push boundaries and drive innovative solutions. if you are a risk-taker and love to develop intrepid ideas, pgd is the place for you. we move people, and people move us! overview publicis global delivery is looking for an influencer marketing - (social analyst) to lead and execute strategic marketing campaigns for our high-profile clients. this role is central to our creator strategy, encompassing everything from sourcing and negotiation to campaign management and content oversight. the ideal candidate has independence and focus on quality and is eager to grow together with more than 5.000 employees of publicis global delivery in the world. if you are passionate about digital transformation, cross-team communication, and the digital ecosystem, we are looking for you! responsibilities - campaign leadership: own the success of influential’s creator marketing initiatives from conceptualization through execution, ensuring seamless integration with client objectives and brand values. - strategic planning: develop comprehensive creator strategies, managing all phases of campaign planning and execution in collaboration with internal teams such as client solutions, creative, strategy, and operations. - creator sourcing an...


(SG273) | INSIGHTS PRINCIPAL, PRIVATE EQUITY (BOGOTA)

About dialectica dialectica is a leading b2b information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions. driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. dialectica has been recognized as one of europe’s fastest-growing companies by the financial times for 5 years in a row, a top employer for recent graduates by the career directory in canada and a best workplace. we believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: accelerate the shift to a prosperous society by empowering better decision-making. for more information, visit: what you will do the insights private equity group at dialectica plays a key role in driving growth and scaling an emerging business unit within the company. your primary responsibilities will include: proactive content - develop proactive content on topics of interest to private equity clients in your coverage area - lead exploratory sessions to discuss proactive content with clients and generate client opportunities scoping & technical sales - scope client needs and generate client opportunities / project mandates across the full suite of dialectica’s offering for private equity (expert calls, voice of customer, m&a; mapping, deal advisors, ori...


L695 - CUSTOMER SERVICE REPRESENTATIVE

**sobre a função:** o representante de atendimento ao cliente é responsável por solucionar dúvidas e reclamações dos clientes relacionadas às nossas ferramentas, buscando a satisfação do cliente. ao identificar as necessidades do cliente, demonstrar empatia e usar a escuta ativa, o representante estará capacitado para tomar decisões e encontrar a melhor solução para o cliente, trabalhando em um ambiente colaborativo, onde poderá adquirir conhecimento e aprimorar habilidades interpessoais, recebendo suporte e apoiando outras pessoas. **responsabilidades específicas:** + lidar com todas as consultas dos clientes de forma eficaz e profissional - ligações, e-mails e chats - para garantir a satisfação, ao mesmo tempo em que apoia os indicadores-chave de desempenho (kpis) da stanley black & decker. + os kpis medidos incluirão tph, aht, csat, mod (momentos de satisfação), nps e outras metas da equipe definidas pela organização. + atuar como elo de ligação com os fscs e outros departamentos, conforme necessário, para defender o cliente. + atualizar o perfil do solicitante do cliente em nosso crm a cada interação. + manter conhecimento prático de todos os produtos, serviços e processos da empresa. + auxilia no treinamento de novos funcionários, além de outras tarefas atribuídas pela gerência. **conhecimento/habilidades/aptidões:** + proficiência em microsoft office; excel, powerpoint, word. zendesk é desejável. + interpretação de kpis + alto nível de português e espanhol. + excelentes habilidades de comunicação escrita e verbal + capacidade de pesquis...


XG-601 WORK FROM HOME C+ TECH LEAD

Work from home c++ tech lead at baires dev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for c++ tech leads to join our development team and participate in different projects made up of multicultural teams distributed worldwide. we are looking for proactive people and team players passionate about programming in this language and oriented to provide the best experience to the end user. this is an excellent opportunity for those professionals looking to develop in one of the fastest-growing companies in the industry! these developers will face numerous technical challenges, so they must use current technologies and get involved in the mobile world, web applications, devices, etc. what you will do: - develop code and documentation for various challenging software projects and design and implement bug fixes. - design a variety of complex software projects. - define software specifications. - interface with internal customers for requirements analysis and schedule. - troubleshoot a variety of complex software problems. perform software tests on code and enhan...


DFR764 | SUPERVISOR CUSTOMER CARE

At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. clutter cx is looking for a trust & safety supervisor [level 4] to join clutter’s cx organization. the clutter cx org operates a b2c contact center environment. the trust & safety supervisor is responsible for day-to-day claims management with an emphasis on customer risk mitigation. managing highly complex and sensitive customer escalations with empathy, professionalism, while maintaining accuracy is essential to the role. the t&s; supervisor is responsible for training, coaching and quality assurance as we build out this function. depending on the needs of the business, it may require 40 hr+ weekly. the position reports to the trust & safe...


[B37] -. NET DEVELOPER | REMOTE WORK | BOGOTA D. C. COLOMBIA

At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. .net developer at bairesdev. being a .net senior developer in our development team is just like being a full-time problem solver. we expect your abilities to be a combination of experience, knowledge, and independence. innovation is also at the heart of the bairesdev strategy. so, if you were willing to take on the most complex tasks and be a master of your .net tech stack, then you are probably one of those unique we’re looking for. what you’ll do: - architect and develop various services and apis for the degreed product. - use solid principles in creating maintainable and high quality code. - collaborate with product owners to ensure features/changes meet business requirements and fulfill the degreed strategy. - work closely with designers, ux, and other developers to gain understanding of new features, dependencies, and technical details other duties as assigned. here’s what we are looking for: - experience with sql and nosql databases. - experience with microservices and the cloud - advanc...


GT-823 - QUALITY ASSURANCE AUTOMATION ENGINEER ASSOCIATE

Quality assurance automation engineer associate requisition id: 230559 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **_purpose_** lead and oversees global engineering for operations & functions – scotiabank technology ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies, and procedures. **_accountabilities_** + champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. + review requirements, specifications, and technical design documents to provide timely and meaningful feedback. + create and implement detailed, comprehensive, and well-structured test plans before product launches to ensure software runs smoothly and meets client’s needs, while being cost effective. + monitor debugging process results and define and execute corrective actions. + track quality assurance metrics and create action plans accordingly. + stay up to date with new testing tools and strategies. + understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. + actively pursues effective and efficient operations of his/her respective areas in accordance with scotiabank’s values, its code of conduct, and the global s...


SENIOR DATA PLATFORM ENGINEER (DEVOPS)

1 week ago be among the first 25 applicants epam is a leading global provider of digital platform engineering and development services. we are committed to having a positive impact on our customers, our employees, and our communities. we embrace a dy...


WORK FROM HOME UI DESIGNER / R+D

At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of ...


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