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FULLSTACK SOFTWARE ENGINEER ASSOCIATE

Requisition id: 223621 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always commit...


SOFTWARE ENGINEER LEAD

Requisition id: 223253 employee referral program – potential reward: $400,000.00 we are committed to investing in our employees and helping you continue your career at scotiatech. position: software engineer lead purpose: cca technology – retail digi...


ACCOUNTS PAYABLE ANALYST | [GT-575]

Purpose contributes to the overall success of the accounts payable operation in canada and other jurisdiction (i.e., us, uk, irl) for finance services unit, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives.ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. the account payable analyst is responsible for the day to day operations of the unit, receiving, sorting, logging, scanning, and distributing incoming mail, invoices and expenses. they are responsible for processing standard transactions and verifying approval processes in place. they also support the team with accurate filing and shipment of daily and monthly accounting packages. accountabilities · champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. accounts payable / payment operations (technical): · ensure all invoices/expenses are sorted, dated and distributed in a timely manner and according to establish guidelines. · review incoming invoices/expenses to ensure they meet all requirements for processing. · perform the necessary processing activities required for compliant invoices & expenses within the peoplesoft system. · perform a correct analysis to use the proper gl accounts, cost centers, transits and taxes applicability according to the type of expense · create and send for archiving daily accounting packages and maintain log of archived accounting packages for easy retrieval...


SECURITY PLATFORM SPECIALIST | (L703)

Press tab to move to skip to content link select how often (in days) to receive an alert: requisition id: 223102 employee referral program – potential reward: $400.000,00 we are committed to investing in our employees and helping you continue your career at scotiatech. position: engineer, security platform engineering, orchestration and logistics purpose engineer in security platform engineering, orchestration and logistics team plays a critical role in shaping and communicating technical information, leading security platform related projects, executive reports, and data-driven insights. this position is essential for ensuring effective communication within the team and with stakeholders, as well as contributing to the development of key documentation and dashboards. to have a strong command of various software tools, including office 365, power bi, and jira, and possess exceptional communication and project management skills to support the team's objectives. accountabilities have ability to understand application and infrastructure concepts, and familiar with cloud technologies to incorporate processes into security strategies and document security solutions implementation. collaborate closely with members of the security engineering and development team to align content strategy with project goals and objectives. provide support and assistance as needed to achieve team objectives. collaborate with spe operation and support team members and vendors to understand operational challenges and requirements and assist with solutions to improve efficiency and accuracy. d...


AML SENIOR ANALYST - EDDU (G-213)

Requisition id: 221963 we are committed to investing in our employees and helping you continue your career at scotiagbs propósito contribuir al éxito general de la unidad de operaciones de aml en bogotá, colombia asegurando la ejecución de metas individuales específicas, planes e iniciativas en apoyo a las estrategias y objetivos del equipo. garantizar que todas las actividades realizadas siguen las normas, políticas internas y procedimientos. el analista senior investigará y evaluará la relación con el cliente para identificar posibles riesgos financieros, reputacionales, operativos y/o de cumplimiento, además de las actividades que posean riesgos de lavado de activos o financiación del terrorismo. de acuerdo con las necesidades y asignación de operaciones globales, y con una cultura centrada en el cliente, el analista senior puede cubrir, para banca canadiense y/o internacional, una o más de las actividades aquí descritas en áreas como swat – quality control de transaction monitoring, level 2, sanction y qc de enhance due diligence, name screening y demarket entre otros. responsabilidades generales - perseguir activamente operaciones eficaces y eficientes, al tiempo que garantizar la adecuación, adherencia y eficacia de los controles empresariales diarios para cumplir con las obligaciones con respecto al riesgo operativo, de cumplimiento normativo, de lavado de activos/financiación del terrorismo (la/ft) y de conducta, incluyendo pero no limitado a las responsabilidades bajo el marco de gestión de riesgos operacionales, el marco de gestión de riesgos de cumplimien...


ASESOR DE EXPERIENCIA AL CLIENTE BILINGÜE - ECR

Requisition id: 227657 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.
propósito contribuye al éxito general del banco de canadá operando en scotiagbs colombia contact centre a nivel global, garantizando que los objetivos, planes e iniciativas individuales específicas se lleven a cabo o se cumplan en apoyo a las estrategias y objetivos de negocios del equipo. responsabilidades
1. asumir toda la responsabilidad de proporcionar a los clientes una experiencia profesional, cortés y positiva sobre una base constante mediante el descubrimiento de las necesidades, proporcionando, información y soluciones precisas bien informado y cumplimiento de los compromisos: asistir con precisión los problemas del cliente dentro de los límites de autoridad aprobados o refiriendo al cliente a la fuente apropiada como se describe en las normas y procedimientos de resolución de quejas del banco. reconocer y actuar sobre las oportunidades de negocio para la retención y el refuerzo de la relación del cliente con el banco a través de la aplicación del modelo de la experiencia del cliente. 2. proporcionar a los clientes excelentes niveles de servicio dentro de los parámetros del entorno de contact center por medio de la gestión eficaz de la carga de trabajo y mantenerse disponible de forma activa para recibir solicitudes de los clientes: mantener archivos pendientes y tomar las medidas adecuadas para resolver los archivos de las áreas de responsabilidad que incl...


GERENTE DE PORTAFOLIO

Colpatria multibanca del grupo scotiabank requiere gerente de portafolio. perfil: profesional con mínimo 8 años de experiencia laboral en riesgo de consumo y conocimiento en sas, sql, tecnología de riesgo, analytics. objetivo del cargo: encargado de administrar el portafolio de consumo garantizando un crecimiento rentable alienado al apetito de riesgo del banco, administrando el riesgo de crédito de los portafolios de tarjetas, préstamos personales, rotativo, libranzas, vehículos, hipotecarios, pymes, codensa y microcrédito del banco. ciudad: bogotá...


IT SOLUTIONS ARCHITECT SENIOR LEAD

Requisition id: 223642 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.
purpose as an architect in international banking technology, you will be in a high-impact role. the solution architect is responsible for managing a set of tasks and techniques used to work as a liaison among various stakeholders to understand the structure, policies, and operations of an organization, and to recommend technical / business solutions that enable the organization to achieve its goals. we are looking to fill our team with forward thinking individuals who embrace change, are passionate about their profession, are flexible, curious, continuous learners and who want to achieve challenging goals and have long-lasting impact on our customers and the bank. you are a hands-on architect with a result oriented and curious mindset, and deep technical skills. you will provide guidance to teams ib countries to enable effective delivery of solutions. ensuring the solution is delivery on bank standards and technology correct. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. responsible for the design, architecture and documentation of effective and quality solutions that resolve highly complex business problems and support business needs. analyze highly...


CLOUD ENGINEER

Is this role right for you? you consider yourself to be a subject matter expert in designing and managing cloud services - infrastructure as a service (iaas) & platform as a service (paas) you thrive on the detailed design & deployment of cloud service; the same in the design & implementation of automated delivery pipelines for the cloud services. you can work with engineers and architects on breaking-down, scoping, and estimating tasks. you are proficient in providing level 3 support for developed cloud services. you can develop & document operational procedures for service operations teams. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. understand how the bank’s risk appetite and risk culture should be incorporate into in day-to-day activities and decisions. actively pursues effective and efficient operations of his/her respective areas in accordance with scotiabank’s values, its code of conduct and the global sales principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, aml/atf/sanctions and conduct risk. champions a high-performance environment and contributes to an inclusive work environment. education / experience / other information must to have : you have at least 3+ years of hands-on technical working experience in the use of azure cloud and google cloud platform for services such as: container orchestration (google kubernetes engine, azure kubernetes servic...


GERENTE DE CUMPLIMIENTO

Banco colpatria del grupo scotiabank requiere gerente de cumplimiento. perfil: abogado deseable con especialización en mercados de valores experto en temas de tesorería capital markets, administración de portafolios. experiencia: 5 años en el sector financiero, experiencia con manejo de equipos, conocimiento de operativa del mercado de valores. objetivo del cargo: direccionar e implementar el programa de gbm y tesorería en el país, identificando nuevos requisitos regulatorios. salario básico integral promedio de 12 a 14 millones de pesos, adicionalmente contrato a término indefinido directamente con el banco. ciudad: bogotá...


PROJECT MANAGER (PM)

Requisition id: 228995 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.
purpose the agile delivery manager will drive the successful delivery of data products for international banking by combining the roles of a scrum master, data delivery specialist, and stakeholder facilitator. this role ensures that data engineering teams operate efficiently within an agile framework, delivering high-quality, scalable data solutions that meet the complex needs of global banking stakeholders. the agile delivery manager will foster collaboration, remove impediments, and align team efforts with strategic business objectives to enable data-driven decision-making. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. agile process leadership: act as a scrum master, facilitating agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives) to ensure effective team collaboration, adherence to agile principles, and continuous improvement in delivery processes. data product delivery: oversee end-to-end delivery of data products, ensuring alignment with banking requirements, data quality standards, and regulatory compliance (e.g., gdpr, basel iii). coordinate with data engineers to prioritize and deliver data pipelines, analytics platforms...


PROFESIONAL PROTECCIÓN AL CONSUMIDOR

Scotiabank colpatria requiere profesional ii protección al consumidor. perfil: profesional o superior en carreras afines al sector financiero. con 2 años de experiencia en auditoría y/o protección al consumidor y/o comercial/ producto, además ingles 70%. objetivo del cargo: estará a cargo de participar con el equipo responsable del programa de conducta y cumplimiento legal en la banca personal y comercial a nivel nacional. asignación salarial en un rango de 4000000 beneficios extralegales y contrato a término indefinido. ciudad: bogotá...


[SZ-021] | GERENTE DE ATENCIÓN AL CLIENTE

La descripción del trabajo se centra en la atención al cliente, garantizando un servicio de alta calidad y satisfacción para los clientes internos y externos. es importante cumplir con el nivel de servicio adecuado a la importancia del cliente y alcanzar las metas individuales de soluciones accionadas inbound. responsabilidades - atender formalmente y en tiempo estándar los llamados de clientes internos y externos, resolviendo todas las solicitudes, consultas y dudas. - gestionar solicitudes de ventas y vinculación de productos, siguiendo los scripts establecidos por la gerencia del client experience centre. - cumplir con el 100% de asistencia diaria a sus turnos laborales y conectarse puntualmente al sistema telefónico. - además, es necesario mantener conocimientos actualizados sobre productos, procedimientos y servicios del banco, así como utilizar herramientas disponibles para registrar atenciones y derivar referidos a la red. - otras responsabilidades incluyen promover un entorno de alto desempeño, contribuir a un entorno laboral inclusivo y realizar operaciones eficaces y eficientes en su área de acuerdo con los valores de scotiabank. requisitos - bachillerato graduado o educación técnica, tecnológica y/o superior en administración, negocios o carreras afines. - experiencia previa en call center/contact centre/bancario o similar. - técnicas de ventas deseables. - habilidad negociadora, orientación al servicio y atención al cliente. - buenas relaciones interpersonales y tolerancia a la frustración. beneficios - trabajo en un entorno de oficina estándar con oportun...


[AAN-570] SCRUM MASTER SPECIALIST

Id de la solicitud: 229662 gracias por tu interés en scotiatech, el nuevo e innovador centro tecnológico de scotiabank en bogotá. Únete a un equipo ganador que promueve la creatividad y la innovación en un entorno cambiante, donde siempre estamos comprometidos con el logro de resultados, en una cultura inclusiva, diversa y de alto desempeño. **purpose** the scrummaster is responsible for driving team effectiveness by identifying and removing impediments, supporting the team, and encouraging practices in accordance with agile principles. the scrum master is empowered to introduce better ways to boost team productivity. they lead the team by embodying agile values, facilitating ceremonies, and supporting a culture of continuous improvement and shared practices. the incumbent will be actively involved in the development and maintenance of a high-performing, self-organizing team. **requirements**: - professional in computer engineering, business, information science, or another related field preferred - 5 - 8 years of experience in it (highly desirable). - b2+ english level - more than 3 years of experience in people management and/or leadership of large cross-functional/cross-regional teams on major organizational projects, preferably in an agile work environment (must). - project management experience with a strong understanding of agile project management principles and practices along with work experience as a scrum master on a recent project/initiative. - have the scrummaster certification (csm) (must have). - excellent oral and written communication sk...


DATA ENGINEER ASSOCIATE - Q-077

Purpose contributes to the overall success of the development of data assets/data models serving international banking analytics. the specialist for data engineering will be responsible for using established templates for collecting, managing, and converting raw data into information via data pipelines and data bases to be consumed for business intelligence and advanced analytics applications. ensures all activities conducted are following governing regulations, internal policies, and procedures. accountabilities · champions a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. · participate in data engineering and transformation design to ensure highly scalable, extensible, and performant solutions. · collaborates in the coordination of the international banking data engineering community; supporting training and onboarding of new users, and support the implementation of data assets across international teams · hands on development supporting data integration, analytics and for on-prem and later cloud environments, to generate scalable data assets across scotiabank international markets · functions as a member of an agile team and helps drive consistent development practices, tools usage, common components, and patterns. · collaborates and supports analytic teams to proactively build and improve existing operating models, increasing reliability and stability of data platforms for end users in accordance with stablished engineering practices and automation. · contribute to data delivery fo...


IDENTITY ACCESS MANAGEMENT (IAM) ENGINEER - (L-757)

**requisition id**: 212280 we are committed to investing in our employees and helping you continue your career at scotiatech. **purpose** **_ the team_** the global identity & access management organization is responsible for setting the strategy and roadmap for identity and access management (iam) and defining, delivering, operating and governing security controls pertaining to iam across scotiabank globally. this includes identity lifecycle management, centralized provisioning of workforce identities, access governance, certification of workforce identities and accounts, management of privileged access, authentication including multi-factor authentication and single sign-on, as well as the selection and integration of iam solutions. **_ the role_** the iam engineer handles the practical requirements analysis, providing integration solution, development, implementation and support for web access management systems. **accountabilities** - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - you will be working with a development team to handle the whole project cycle and deliver quality technical solutions. - learning security technologies, methodologies and industry best practices. - take part in an on-call pager rotation to provide after-hours maintenance support. - initiating proactive communication with internal/external teams. - understand how the bank’s risk appetite and risk culture should be incorporate into in day-to-day activities and decisions. - actively pursues...


DATA ENGINEERING ASSOCIATE | CQM-277

**id de la solicitud**: 213696 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiatech. **_ purpose_** contributes to the overall success of the** international technology cca** ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **_ accountabilities_**: - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - champions a high performance environment and contributes to an inclusive work environment. - works closely with all units within business line, business / country users and team members to understand business processes, user requirements that drive the analysis and design of quality technical solutions. - participate in the systems implementation process by defining business requirements and processes, developing test strategies and test cases, performing testing (_by identifying, evaluating, escalating, resolving problems and supporting other team members_), defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation, providing user training, and providing post-implementation support. - participate in the full development life cycle of business solution design and implementation by analysis, and accurately and clearly defining use...


EJECUTIVO DE RETENCION (ZUA504)

**id de la solicitud**: 22504 ¡gracias por tu interés en gsglobales! nuestro grupo tiene un fuerte compromiso en promover un lugar de trabajo en donde te sientas respaldado/a por tus supervisores/as, de forma tal que asegures tu éxito y el de cada cliente. el enfoque principal del supervisor será dirigir un equipo de agentes de servicio al cliente (csos) y actúa como su primera línea de contacto, asegurando que sean equipos de alto rendimiento centrados en el cliente, que ofrecen excelentes experiências a los clientes y generan cambio e innovación. el supervisor es responsable de proporcionar a los agentes orientación y dirección relacionadas con el conocimiento del producto, los comportamientos de servicio al cliente, procesos y apoyo a las políticas y la funcionalidad del sistema. responsabilidades principales 1. liderazgo y capacitación para motivar y desarrollar el desempeño del jefe de servicio al cliente y el rendimiento del equipo en general: - garantizar que todos los agentes de retención han establecido objetivos de desempeño anuales que están alineados con los planes de negocio y seguir el rendimiento individual frente a los objetivos. cso par (instrumento de evaluación) y discusiones uno a uno para ser completados con la aprobación final del jefe de sc. - participar en entrenamiento como una actividad de observación en curso con los agentes, proporcionando información relevante y entrenamiento durante las observaciones llamadas en vivo, lado a lado, grupo de entrenamiento y desarrollo de habilidades. - revisar las interacciones de los agentes con los cli...


[TGZ183] DBA-DB2

**id de la solicitud**: 74887 ¡gracias por tu interés en gsglobales! nuestro grupo tiene un fuerte compromiso en promover un lugar de trabajo en donde te sientas respaldado/a por tus supervisores/as, de forma tal que asegures tu éxito y el de cada cliente. purpose of job database services manage, maintain and optimize critical enterprise database systems for canadian banking technology, international banking systems, global finance technology, and digital factory. we deliver 24/7, year-round support to production databases on both cloud and premise. as a member of the database services team the database administrator is required to deliver database design, database enhancements, software currency upgrades, software patching, database performance monitoring & improvements and production support for assigned databases. the database administrator(dba) will have 1-2 years of experience in a dba role. an database administrator (dba) will partner with solution architects, data modellers, application developers, and support teams to design, build, enhance, maintain, and tune databases while ensuring high levels of availability, performance, and security key job accountabilities: design, develop & test enhancements and support db2 and ms sql database systems - provide technical analyses and recommendations - write scripts and enhance performance (queries, etls, etc.) - 24x7 pager support on a rotating basis **skills**: must at least 1 year of experience as a database administrator supporting ms sql or db2 databases - an asset to have hands-on technical working experien...


(M-443) - TECHNICAL ASSOCIATE

**requisition id**: 222055 **employee referral program - potential reward**: $200.000,00 we are committed to investing in our employees and helping you continue your career at scotiatech. **requisition id**: 222055 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **purpose** contributes to the overall success of the global technology services in canada and globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures that all activities conducted are in compliance with governing regulations, internal policies and procedures. **accountabilities** - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - oversight of vulnerabilities pertaining to patching cadences for infrastructure and application servers. - collecting and analysis of critical application assets remediation efforts. - analyzing vulnerability and remediation data and creates reporting dashboards. - identifying and articulating the means to resolution / remediation of servers as part of the contribution to bns security risk index scores. - generating reports attesting to remediation findings. - generating detailed tracking of assets that exceed defined bns policy threshold...


AML ANALYST - NAME SCREENING - F587

**id de la solicitud**: 221965 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs **propósito** contribuir al éxito general de la unidad de operaciones de aml en bogotá, colombia asegurando la ejecución de metas individuales específicas, planes e iniciativas en apoyo a las estrategias y objetivos del equipo. garantizar que todas las actividades realizadas siguen las normas, políticas internas y procedimientos. el analista investigará y evaluará la relación con el cliente para identificar posibles riesgos financieros, reputacionales, operativos y/o de cumplimiento, además de las actividades que posean riesgos de lavado de activos o financiación del terrorismo. de acuerdo con las necesidades y asignación de operaciones globales, y con una cultura centrada en el cliente, el analista puede cubrir, para banca canadiense y/o internacional, una o más de las actividades aquí descritas en áreas como enhanced due diligence, name screening, transaction monitoring, demarket, media search, entre otros. **responsabilidades generales** - perseguir activamente operaciones eficaces y eficientes, garantizando la adecuación, adherencia y eficacia de los controles empresariales diarios para cumplir con las obligaciones con respecto al riesgo operativo, de cumplimiento normativo, de lavado de activos/financiación del terrorismo (la/ft) y de conducta, incluyendo pero no limitado a las responsabilidades bajo el marco de gestión de riesgos operacionales, el marco de gestión de riesgos de cumplimiento regulatorio, el m...


SOFTWARE ENGINEER SPECIALIST - DYY259

**requisition id**: 225449 we are committed to investing in our employees and helping you continue your career at scotiatech. **purpose** contribute to the overall success of global hr technology ensuring specific individual goals, learning opportunities, plans, and initiatives are executed / delivered in support of the team’s business strategies and objectives. ensure all activities conducted are in compliance with governing regulations, internal policies, and procedures. **accountabilities** - champion a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - understand java technologies. - adhere to high-quality development principles while delivering solutions on time. - provide third-level support to business users. - understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. - actively pursue effective and efficient operations of his/her respective areas in accordance with scotiabank’s values, its code of conduct and the global sales principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, aml/atf/sanctions and conduct risk. - champion a high-performance environment and contribute to an inclusive work environment. **reporting relationships** - primary manager: senior manager development - direct reports: n/a - shared reports: n/a **education / experience / other information** - bachelor or master’s degree in computer...


(N399) ASESOR DE EXPERIENCIA AL CLIENTE BILINGÜE

**id de la solicitud**: 115119 **centro de costes**:contact centre charges from colombia **programa de referido de empleados - probable pago**: $2,323,640.00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs ubicación(s): colombia : bogota : bogota scotiagbs forma parte del grupo de empresas de scotiabank ubicado en bogotá, colombia, y fue creado para apoyar diversos procesos del banco y el desarrollo y ejecución de sus servicios globales. ofrecemos un entorno de trabajo inclusivo y positivo, además de ventajas competitivas....


SUPERVISORES DE COBRANZAS BILINGÜE NR-627

**requisition id**: 32525 thank you for your interest in gsglobales! our group has a strong commitment to promoting a workplace where you feel supported by your supervisors, in a way that ensures your success and that of each customer. la supervisión de cobro administrativo tiene la función de garantizar el cumplimiento de las estrategias y procedimientos del área, con el fin de obtener altos níveles en la gestión de cobros, maximizando la recuperación de las cuentas y reduciendo las pérdidas. debe garantizar altos níveles de eficiencia en la gestión de cobro, minimizando los flows de cuentas y reduciendo el nível de ncl del negocio, además de coordinar y administrar la ejecución de las saturaciones diarias junto con el gerente de front end. debe monitorear, evaluar y proponer cambios que impacten positivamente la operación. dentro de sus funciones se encuentra el manejo de los agentes del área de cobro administrativo. debe dirigir, administrar y supervisar al equipo a su cargo en la ejecución operativa y gestión diaria de cobro, retroalimentándolos y realizando los planes de acción que correspondan. dentro del equipo de trabajo se incluye agentes de cobros de los diferentes productos de cobranza y cuentas en mora hasta los 90 días para los productos de tarjetas y revolving, y hasta 60 días mora para los productos de préstamos, autos, hipotecas, pymes, leasing y cualquier otra forma de crédito retail. el propósito general del puesto es dar seguimiento y apoyar a los agentes de cobros en su gestión tanto en sitio como en el hub, con el fin disminuir los níveles de moro...


SUPERVISOR DE EXPERIENCIA AL CLIENTE | VKI-472

Requisition id: 229151 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. propósito lidera y supervisa la banca internacional y/o banca canadiense operando en scotiagbs colombia client experience centre a nivel global y garantiza que las estrategias de negocios, planes e iniciativas se lleven a cabo o se cumplan de conformidad con las normas, políticas y procedimientos internos vigentes. el enfoque principal del supervisor de experiencia al cliente será dirigir un equipo de asesores de experiencia al cliente (ccas) y actúa como su primera línea de contacto, asegurando que sean equipos de alto rendimiento centrados en el cliente, que ofrecen excelentes experiencias a los clientes y generan cambio e innovación. el supervisor de experiencia al cliente es responsable de proporcionar a los asesores de experiencia al cliente orientación y dirección relacionadas con el conocimiento del producto, los comportamientos de servicio al cliente, procesos y apoyo a las políticas y la funcionalidad del sistema. prácticas de ventas proseguir activamente las operaciones eficaces y eficientes de sus áreas respectivas, asegurándose de que los mecanismos de control diario del negocio sean suficientes, se asimilen y sean eficaces para cumplir las obligaciones con respecto al riesgo operacional, el riesgo de cumplimiento normativo, el riesgo de lavado de dinero y financiamiento del terrorismo y el riesgo de conducta, por ejemplo, pero sin limitarse a las respon...


GENERALISTA DIGITAL DE ATRACCIÓN DE TALENTO

Scotiabank-colpatria requiere generalista digital de atracción de talento. perfil: profesionales en psicología, administración de empresas, ingeniería industrial, ingeniería de procesos, ingeniería financiera o especialistas en gestión humana. con mínimo 5 años de experiencia laboral de los cuales 3 años hayan sido en cargos de atracción de talento en fábricas digitales o tecnología, trabajando directamente en gestión humana o recursos humanos. indispensable nivel de inglés 90%. rango salarial de 5000000, beneficios extralegales contrato a término indefinido, y excelentes condiciones laborales. ciudad: bogotá...


SENIOR MANAGER COMMUNICATIONS SURVEILLANCE - GBM

Id de la solicitud: 216657 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs


purpose provides advisory, leadership and oversight over the global communications supervision procedures on behalf of gbm internal controls to ensure compliance with the code of conduct, internal policies & procedures, global fx code, industry standards and applicable regulatory requirements. oversees and enhances ongoing operational processes, procedures, and manages business changes to align with regulatory changes. this incumbent contributes to the overall success of the communications surveillance team ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies, and procedures. accountabilities leadership: leads a team of managers and senior analysts in the execution of the global communications supervision procedures, inclusive of directing and/or supporting reviewing activities, and ensuring they are conducted expertly, professionally, and effectively. leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader bank relationships, systems, and knowledge. manages ambiguity surrounding the initiatives/projects. ensures their team is effective, producing positive results, and adjusts team focus as needed. business knowledge: maintains expert knowledge of bank and gbm processes, policies, procedures, applications, and products related to global communications supervision pro...


SENIOR MANAGER, EMPLOYEE TECHNOLOGY SERVICE DESK

Senior manager, employee technology service desk join or sign in to find your next job join to apply for the senior manager, employee technology service desk role at scotiabank senior manager, employee technology service desk 2 days ago be among the ...


IDENTITY ACCESS MANAGEMENT (IAM) ENGINEER

Title: identity access management (iam) engineer requisition id: 212280 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the team the global identity & access management organization is respon...


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