Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. position overview: the service consultant is responsible for successful consulting project delivery in support of both internal and external customers. this role can take on many aspects from acting as a technical lead for solution implementations to providing best industry practices to customers on new products for their business. this role will work closely with project management to support all consulting services, as well as product management and support to provide best in class service for our customers. the successful candidate is expected to maintain a professional, courteous and customer service focused attitude at all times. if you are an overachiever with proven information technology experience who thrives in a fast-paced en...
Make your next move matter in the insurance legal space our client, your insurance attorney, is a nationally recognized legal powerhouse dedicated to fighting for people’s rights in insurance-related claims —from property damage and personal injury to medical malpractice and immigration. with over $750 million recovered and 75,000+ cases handled, they don’t just talk results—they deliver. headquartered in the u.s. with over 300 employees across five states, their team thrives on precision, collaboration, and impact. join a team where your role isn’t just a job—it’s part of something much bigger. what you’ll do in this role be part of our client’s team as an accounts receivable clerk , managing billing, payment tracking, and client follow-ups. you’ll be the key player keeping financial records clean, client communication clear, and internal teams in sync. you’ll work closely with attorneys and admin staff in a fast-paced legal setting. quick snapshot of the role employment type: indefinite term contract shift: 7:00 am – 4:00 pm (col) salary: 4.000.000 cop work setup: onsite in bogotá or medellín what you’ll tackle every day communicate with clients about outstanding balances via phone and email track payments and overdue invoices using litify dashboards record all client communications and payment updates in litify process payments and related transactions accurately log department-related expenses in litify send closing letters to clients upon request or when needed work closely with attorneys and admin staff for smooth financial operations requirement...
Build global aviation systems at a world-leading innovation lab backed by over 50 years of aerospace excellence , our client is the high-tech engine behind some of the world’s most advanced aircraft system s. from autonomous flight to ai-powered cloud solutions, they’re redefining how the aerospace industry takes off. as the silicon valley innovation arm of a global aviation leader, they turn bold ideas into real-world breakthroughs. join a team that doesn’t just imagine the future of flight—they build it. this is where sky-high careers are launched. job description as a saas product manager , you will lead the development and execution of cloud-based saas solutions for the aviation industry. you’ll oversee integration with aircraft systems, drive product innovation through market insights, ensure compliance with global standards, and collaborate across teams to deliver high-impact features that shape the future of flight. job overview employment type: indefinite term type contract shift: monday to friday | 8:00 am – 5:00 pm work setup: onsite – bogotá and medellin your daily tasks develop and execute product strategies and roadmaps for cloud-based saas solutions manage the integration of ad-serving, product recommendations, and aircraft service tools oversee the development of cloud systems integrated with aircraft hardware under intermittent connectivity lead market research, competitive analysis, and customer feedback collection to refine features ensure compliance with global data privacy laws and airline industry regulations collaborate with engineerin...
Responsibilities join the winning team at igt global! igt is seeking a lottery field services technician in western slopes: grand junction, montrose, gunnison and delta areas of co. the lottery field services technician is responsible for servicing igt equipment at retailer (customer) locations and will be part of our award-winning lottery services organization. responsible for transporting, installing (if applicable), and maintaining igt equipment, replacement parts, tools, and other equipment in an organized and structured manner. attend driver training and follow igt vehicle policy regarding the use and maintenance of the company vehicle. maintain equipment to promote continuous operation of igt equipment. troubleshoot to restore malfunctioning equipment to working order in the field. this may include swapping failed equipment, cleaning and/or minor adjusting of the malfunctioning component. communicate effectively and efficiently with dispatchers. accurately report activity, arrival and departure times and problems, details, and resolutions of failures to dispatch. deliver marketing supplies and consumable parts such as paper, ribbons, betslips, etc. and track inventory of these items. deliver basic training to new retailers or refresher/remedial training to retailers who may be performing procedures incorrectly, such as changing paper and ribbon. complete basic forms for reporting activities, equipment problems, recommendations for improvements to procedures, etc. playing for what matters most - you! igt employees receive the following employment benefits (all benefits...
Job description shape the future of insurance representation! in the world of insurance battles, your insurance attorney stands as the ultimate champion, securing over $750 million for policyholders and navigating 75,000+ claims with precision. from property damage to personal injury, they deliver powerful representation. with a team-driven culture and unmatched results, they’re setting the gold standard in the industry. your role in making a difference be part of our client’s team as a scheduling assistant , where you’ll coordinate inspections, resolve scheduling conflicts, and serve as a vital remote representative during inspections. this role combines administrative excellence with exceptional customer service, ensuring seamless processes that reflect professionalism and efficiency. career snapshot employment type: indefinite-term contract shift: monday to friday | 9:00 am to 6:00 pm est work setup: onsite (bogotá/medellín) what you’ll be doing coordinate inspections with carrier experts, clients, and field representatives. reconfirm inspections with all parties for the following day. resolve scheduling conflicts promptly and efficiently. provide daily reports of scheduled inspections to the managing supervisor. ensure adherence to all company policies and procedures while performing assigned duties. maintain a high level of professionalism when handling confidential and complex matters. actively manage emails, retrieve voicemail messages, and direct non-inspection-related communications to the appropriate pre-litigation assistant. serve as a remote...
Dialectica is a b2b information services firm that serves the world's top business professionals, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions. driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. dialectica has been recognized as one of europe’s fastest-growing companies by the financial times for 4 years in a row, a top employer for recent graduates by the career directory in canada and a best workplace. we believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: accelerate the shift to a prosperous society by empowering better decision-making. with a global presence spanning 5 offices across 3 continents and a highly-trained team of over 1,000 employees, we are always looking for individuals who share our belief that our work transcends individual and organizational benefits, contributing significantly to the collective advancement of society. our values serve as a mirror reflecting our culture and beliefs, defining not only who we are but also shaping how we work and what we stand for. these values include: respect teamwork ownership growth mindset about the role the client service team is the revenue epicenter of our business. as an intern in the cst, you will need to think quickly and critically, conduct high-level research into industries and companies, identify, and speak with the best...
Purpose & overall relevance for the organization: key contact to drive and guarantee maximum level of service on lam ecom/market places order fulfillment (orders and returns), managing the orders and returns performance in a daily basis, leading the ecom order process with customer service team as well as internal stakeholders, dpc, scm, it, finance globally and locally to deliver the maximum customer satisfaction and nps. key responsibilities: manage order pool for all lam countries (which grows as fast as the business year after year) to ensure service levels to customers, guarantying that partner orders are all processed, invoiced and arrived to adidas group consumers, focusing on customer satisfaction and reputation for marketplaces. assure on-time returns process of partner orders from pick-up with adidas customers. key role to guarantee speed of refunds to ecom consumers. drive customer service topics related to orders processing and returns, looking for reduce the level of contacts by proving operation service excellence to adidas partners to support the growth of marketplaces. contact appropriate support locally and globally teams to solve any issue regarding ecom order fulfillment, assure solutions and/or follow escalation processes identify interdependencies with other functional areas and lead scalation and communication of incidents according to their severity and impact to the business slas. measure and report on fulfillment kpis (on-time of orders, cancellation rates, return rates…) work with distribution center and omnichannel teams to support and monitor ful...
We want you on our team️️ we are an technology company with more than 12 years of experience, with a presence in colombia, mexico and ecuador, which offers specialized consulting services for the construction of virtual learning environments in companies, universities and the government sector. we are looking for a technical support supervisor with 3 to 5 years of experience in the area of infrastructure and support for equipment and servers. you will be part of our engineering team! what are the working conditions and benefits? indefinite term contract salary from cop $4m to $5.5m according to experience and training. occasional bonuses for performance. hybrid work in the city of bogotá. hours: monday to friday: 8 am - 5 pm we have an excellent work team. day off on your birthday. delivery of equipment and tools. what will your duties be? oversee daily help desk operations to ensure efficient and effective delivery of technical support. develop and manage key performance indicators (kpis) to monitor service quality. plan and coordinate the activities of the help desk team, ensuring 24/7 support coverage. manage the training and professional development of the help desk team. ensure compliance with service level agreements (slas) and quality regulations. coordinate with other areas to resolve complex problems and continuous improvement of processes. manage the area's budget and make reports to management. oversee the selection and implementation of supporting tools and technologies. what requirements must you meet? professional in systems engineering, telecommunications or ...
We are currently seeking a sr salesforce engineer for our office located in medellin, colombia . roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years, serving diverse industries in over 20 countries and managing more than 15 million endpoints globally. in this role you will be responsible for designing, development, and implementation of salesforce solutions that meet the needs of our organization. you will work closely with cross-functional teams to ensure seamless integration and optimization of salesforce within our business processes. key responsibilities 🛠️ solution design: lead the design and development of salesforce solutions, ensuring they meet business requirements and technical standards. 📊 requirement gathering: collaborate with stakeholders to gather and analyze requirements for salesforce implementations. ⚙️ development: architect and build scalable, high-performing solutions using sal...
About four seasons: four seasons is powered by our people. we are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. we know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. at four seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. it comes from our belief that life is richer when we truly connect to the people and the world around us. about the location: on colombia’s caribbean coast, in the historic city of cartagena, four seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. experience the authentic charm of the getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. connect to the lively social scene in four restaurants and lounges. entertain in two ballrooms. then unwind at the spa, fitness centre and two rooftop pools. with timeless style and legendary service, four seasons is shaping cartagena’s new cultural focal point. acerca del rol: dirige uno o varios servicios de alimen...
As a carrier sales, you will be the liaison between carriers and the company operations and/or sales team. you will proactively identify potential problems and work with your team to find solutions. you will maintain accurate records within the company's tms reflecting tracing updates and pertinent load details. what does a day in the life of a carrier sales look like? a day in the life of a carrier sales includes the following: • entering orders into the company tms • proactively identifying potential problems and resolving them before they escalate • monitor loading, unloading and appointments – follow up with customers regarding delays, missed appointments and late arrivals • ensuring that any problems such as delays, accidents, etc., are communicated immediately to our account operations and carrier sales teams • demonstrates professionalism, positive attitude, and exceptional telephone etiquette. • assist other team members when required requirements if you have the following requirements, you can apply now! you are an expert multi-tasker, active listener, and excellent communicator with a friendly and confident personality. you love getting to know people and building lasting relationships. you display empathy when dealing with client challenges and use emotional intelligence to guide your interactions. customer service is the name of the game! you are committed to finding ways to constantly delight your clients to ensure they view the company as a valuable business partner. nothing gets past you. you pay close attention to detail and as...
Job title: sales development representative location: remote (ability to work within specified time zones as needed) work schedule: flexible based on employers needs, typically monday to friday. company overview: sagan is an exclusive membership community for top executives, founders, and ceos seeking to hire and maximize the impact of international talent. we bridge the gap between global talent and us-based businesses, connecting candidates from vibrant regions like latin america, the philippines, india, pakistan, bangladesh, and africa with leading american companies. discover a world of career possibilities with sagan. position overview we are seeking a highly motivated and results-driven sales development representative (sdr) to join our dynamic sales team. this role is critical in identifying, engaging, and converting potential clients, contributing to sales growth and pipeline development. the ideal candidate will have strong communication skills, experience in lead generation, and the ability to thrive in a fast-paced, remote work environment. the sdr will play a pivotal role in generating interest in our services, including telecommunications, internet, networking solutions, and other business services, while delivering exceptional customer service. key responsibilities lead generation & prospecting: proactively identify and reach out to potential clients through cold calls, emails, social media, and other channels. customer outreach: engage with current, former, and prospective customers to build relationships and identify sales opportunities. lead qualification: ...
About the role: pricelabs is looking for a high-energy solution consultant (revenue manager) to build and grow our business in the latam market. this role is for people who reside in colombia or mexico and have a work permit. key responsibilities: build a strong pipeline of prospects in your assignment markets. understand prospect needs and help them understand how pricelabs tools fit into their approach. lead in-depth product demonstrations. help prospects and customers set up their pricelabs accounts and optimize as needed. identify opportunities to build pricelabs presence in your assigned territory. about you: prior experience with revenue management tools and the vacation rental industry. 2-3 years of proven experience as an account executive, or in other sales/customer service roles. excellent communication/presentation skills and ability to build relationships. you are a roll-up your sleeves and get work done kind of person. organizational and time-management skills. enthusiastic and passionate. fluent in spanish (verbal and written) how to apply for this position? please fill out the form with the required details. if your profile is shortlisted, our team will reach out to you via email. if you don't find the emails in your inbox, please check your spam folder. tip: avoid using ai-generated responses. we want to hear from you! how to apply for this position? please fill out the form with the required details. if your profile is shortlisted, our team will reach out to you via email. if you don't find the emails in your inbox, please check y...
Requisition id: 211975 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose transaction and integration services (tis) team is looking for a technical solution associate who enjoys technology and is comfortable working with business, technical and support staff to address all business requests and production items - work in close collaboration with team members and different technology and business stakeholders to understand and capture key discussions on requirements, process flows, regulatory and audit related items, enquiries, issues, and pain points. gather work effort before resourcing and project planning. analyze, navigate challenges, and drive teams for resolution in distributed environments. schedule, manage, contribute, and participate in delivering solutions that are compliance with governing regulations, internal policies, and procedures. accountabilities learn and understand the applications owned by the team – communicate with the business owners, understand regulatory flags, technology stack and limitations, application interfaces, roadmap, pii, dbr, isscp status, ipb, tra and remediation plans. be the conduit to interpret business ideas into technical terms and explain recommendations from technical teams back to the client. value every voice, navigate challenges, ensure that every concern is address and all perspectives are heard before facilitating the resolution process. document key details in all discussions between technology and business area. support team by e...
Job description this is a remote position. job summary we are seeking an admin assistant to deliver world-class real estate media to top-producing agents. from cinematic listing videos to high-converting reels and stunning photography, we hope to elevate our clients’ brands — and we do it through elite service and obsessive attention to quality. our admin team is the client success engine — owning communication, timelines, and quality control across every order. this role is at the frontlines of the client experience. we're not just managing projects — we’re ensuring every client feels prioritized, understood, and taken care of from the first call to final delivery. you’ll manage details with precision, act with urgency, and uphold our company’s high-touch, high-quality standards in everything you do. core tasks respond to all client communications rapidly and thoughtfully send proactive updates on deliverables, timelines, and revisions handle scheduling, and day-before group chats with clients and creative specialists track and follow up on all outstanding requests manage the project dashboard daily to track qc, delivery status, and upcoming orders assign projects to the correct editors or photographers based on sops prepare and conduct pre-shoot and post-shoot calls to align expectations organize and send media via delivery sop ensure edits meet client briefs and visual quality standards thriving in sops and checklists without needed follow up requirements must haves experience with maintaining and updating tonomo, asana, and internal track...
Marketing at gensler is a communications-based discipline that requires a passion for storytelling and the strategic acumen to guide business development efforts. gensler colombia new marketing manager will be a vital member of the office, working directly with leadership and partnering with office and studio directors to pursue new business, while leading and mentoring a robust team. all gensler communicators are creative marketers with a passion for design and a strong commitment to internal client service. you will bring a superior strategic outlook and “make it happen” leadership skills, along with impeccable organization and project management. your position requires an excellent communicator with experience in business development strategy and managing a team. your role as a marketing leader for our colombia office, you will produce materials in support gensler’s business development efforts, including writing and designing proposals, presentations, and other collateral. you are a thoughtful mentor, able to train team members in best practices while also inspiring them to be proactive in their own professional development. marketers at gensler also enjoy a robust global network of over 200 marketers and communicators who collaborate daily on strategies and tactics for winning new work. as key source of knowledge and leadership for business development and communications opportunities, you will lead the department logistics, including staffing, knowledge management, opportunity tracking and reporting, and crm efforts. you will communicate the marketing department’s eff...
New zealand-based edutech company crimson education was founded in 2013 with the idea that through personalised education, we can transform students into the world leaders of tomorrow. since then, we have rapidly grown a mission-driven team that is dedicated to building the education system for the 22nd century. our network includes 2,400 tutors and consultants worldwide who work with over 60,000 students. our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the us, canada, uk, and beyond. admissions counselors (or in crimson-speak, strategy consultants) are exemplars of crimson education’s philosophy dedicated to making a difference in students’ lives, helping bridge gaps between present and future goals by personalising blueprints that will become the basis of all academic, extracurricular and personal development. you will partner closely with the student and lead the crimson team (tutors, mentors, consultants) to drive progress through long-term roadmaps and mentoring to build their candidacy through the application processes. you can read even more about the role here . this is a full-time position that can be remote or in one of our many offices around the globe, with a caseload between 40 and 50 students. if you have experience with apac, be sure to include it in your application! what success looks like: ensuring consistently high service quality having a comprehensive knowledge of the us admissions system, and be actively seeking to continually further develop your expertise consi...
A bit about us do you want to join one of the world’s fastest growing sports technology companies? about the role you will be part of a technical team helping support end users, data partners, and first line support team members with inquiries of various levels of difficulty for systems used by some of the most prominent sports leagues in the united states. provide advanced technical assistance and training for software, hardware, api data feed usage. critical thinking, advanced troubleshooting skills, and a superior customer service approach will be crucial to the team’s success. main responsibilities provide support to internal or external end users and data partners for inquires where the product is highly technical or sophisticated in nature review data feed integration inquires using all internal tools available and working closely with all relevant teams until a resolution is reached respond to questions and issues where first line product support has not isolated a fix for users or data partners provide technical training to first line team to improve software or hardware troubleshooting techniques ensure all inquiries are logged in the applicable ticket system and properly summarized with issue and resolution steps adhere to technical metrics and relevant sla’s escalate issues as appropriate and work with the development team to address issues within the relevant sla’s create, implement, and maintain process and knowledge management documents across relevant systems work with data partners to guide and ensure optimal connectivity to our data feeds collaborate with a...
Our client wants you to j oin a rapidly growing team that is focused on services to support both erc service providers and taxpayers. you will collaborate across multiple workstreams in our erc service delivery matrix to ensure consistent and comprehensive analysis of a particular taxpayer’s facts and circumstances around their claims. this dynamic role will encompass work supporting both taxpayers who have yet to file claims as well as those who have found themselves subject to irs enforcement actions. you will learn how to analyze a taxpayer’s situation, document your findings, and leverage cutting-edge artificial intelligence to accelerate your work. qualifications : undergraduate degree in accounting, engineering, or finance 1 – 2 years of financial experience knowledge of ms office (mainly ms excel) fluency in english experience with workflow management tools desired : smartsheet, clickup, monday.com or similar experience leveraging data. desired : project management experience desired : experience with erc powered by jazzhr...
We are softserve is a global digital solutions company with headquarters in austin, texas, founded in 1993. our associates work on 2,000+ projects with clients in the usa, europe, latam, and apac. we are about people who create bold things, make a difference, have fun, and love their work. our mission is to make healthcare more accessible for all americans. as part of our team, you’ll work in an innovative, collaborative, challenging, and flexible environment that supports your growth daily. the engineers who build our platforms work across the stack and are always willing to go the extra mile to deliver the highest quality in enterprise software. if you are holding a bachelor’s degree, preferably in computer science, computer engineering, information systems & technology, or a related technical field, or possessing equivalent software engineering work experience experienced with over 5 years of software development using microsoft’s .net framework an expert in c#, including skills in asynchronous and parallel programming proficient in performance optimizations in c# strong in working with sql server or other relational databases skilled in using dapper or entity framework familiar with nosql databases like mongodb accustomed to cloud development in azure experienced in front-end web development with react fluent in english, managing daily interactions with colleagues in the usa at an upper-intermediate (b2) proficiency level knowledgeable about machine learning (nice to have) and you want to hit the ground running and elevate our products as we scale up and grow our busine...
Job description as a carrier sales, you will be the liaison between carriers and the company operations and/or sales team. you will proactively identify potential problems and work with your team to find solutions. you will maintain accurate records within the company's tms reflecting tracing updates and pertinent load details. what does a day in the life of a carrier sales look like? a day in the life of a carrier sales includes the following: • entering orders into the company tms • proactively identifying potential problems and resolving them before they escalate • monitor loading, unloading and appointments – follow up with customers regarding delays, missed appointments and late arrivals • ensuring that any problems such as delays, accidents, etc., are communicated immediately to our account operations and carrier sales teams • demonstrates professionalism, positive attitude, and exceptional telephone etiquette. • assist other team members when required requirements if you have the following requirements, you can apply now! you are an expert multi-tasker, active listener, and excellent communicator with a friendly and confident personality. you love getting to know people and building lasting relationships. you display empathy when dealing with client challenges and use emotional intelligence to guide your interactions. customer service is the name of the game! you are committed to finding ways to constantly delight your clients to ensure they view the company as a valuable business partner. nothing gets past you. you pay close attentio...
Agileengine is one of the inc. 5000 fastest-growing companies in the us and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) what you will do - provide first-level shopify technical support, troubleshoot critical issues, and escalate as needed; - conduct incident analysis, postmortems, and document resolutions for continuous improvement; - engage with product management and business partners on system capability, design, and solutions; - work with development to ensure technical requirements, best practices, performance, and security; - support project management with effort estimates, planning, and removing technical roadblocks; - develop key system components, identify reusable modules, and optimize delivery time; - research platform capabilities and opportunities for the ecommerce roadmap; - perform code analysis, develop patches, and implement new platform features; - participate in code reviews, unit testing, and technical validation of updates. must haves - 2+ years of shopify development experience, with knowledge of shopify plus; - proficiency in core javascript (or a popular variant) and front-end frameworks; - solid understanding of the systems development lifecycle (sdlc) and methodologies; - willingness to work 12-hour shifts, including weekends and h...
Key responsibilities: provide onsite and desk side support services to end users. troubleshoot pc related problems at the direction of client level 2 or spoc. complete incidents and requests within sla in pressurized environment. build, configure, and troubleshoot install “gold” image on the customer's pc and laptop applications and hardware components. ensure tickets are updated on a daily basis. support meeting room environment and video conferencing. support printers, scanners and other peripherals. support mobile devices, such as ipads, iphones and android devices. end-user data back-up and restoration are required in the course of a service incident. smart hands support for data center equipment as per required sla (in specified locations) as directed by client tech, support will assist in troubleshooting the data center devices replace defective components cards in data center equipment’s as advised by client tech support, e.g., remove a module and replace it, reconnecting patch cables. daily tape change in support of local backup routine in required sites import /export tapes to the tape libraries as advised by client tech support. behavioral skills required: individual must have good customer facing skills and be well presented. demonstrates independent and pro-active thinking builds effective relationships both within the team and across the business and professional services must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practices. must be able to work alone and unsupervised, taking the initiativ...
Job title: sales support specialist position type: full-time salary: $1300-$1600 monthly + commission working hours: full time - central standard timezone sourcing locatio n: latin america | ideal:colombia role + responsibilities: support the sales team with: i nbound and outbound leads: calling and emailing to validate (inbound) leads, gathering all specs/details to generate accurate quotes, creating and sending quotes, following up on leads, uncovering all associated key decision makers, assigning validated leads to each market sector, notifying about received or incoming purchase orders and documenting all aspects of the sales cycle in a crm. sales materials and presentations: presenting quotes to customers and assisting on the creation of various sales materials which include but are not limited to maintaining/updating slideshows, updating case studies, etc. supplier management: inquiring lead times and pricing to generate/complete quotes. updating sales team regarding supplier lead time and pricing changes as needed, assisting in providing the information required to include new components in accounting system. supporting customers and sales team requests: developing a strong rapport with the customer and sales team with the ability to grasp product knowledge and relay product information to achieve a sale. qualification + profile: bachelor’s degree is preferred. minimum associate degree or 3 years of equivalent work experience in sales and marketing relevant experience in crm systems, or other relevant tools if preferred excellent time management ability to ...
Overview post date june 28, number webco-- job function technical service & support location bogota country colombia about the position job summary define service strategy and its implementation roadmap to standardize service solutions, processes and tools across werfen partners and customers, while establishing efficiency, cost reduction and customers satisfactions initiatives; align service with manufacture and corporate strategy. key accountabilities to provide third level support to the distributor, through the performance of on-site installations and necessary diagnoses, troubleshooting, service and repair of complex instruments and systems. set up an educational program that supports the distributors into performing routine technical repairs of all systems, including updates, retrofits, pms, product enhancements and appropriate register & record of the information. develop a training program for distributor´s engineering team in the proper operation, maintenance and troubleshooting of werfen instruments and systems. serve as a company liaison with distributors. responsible for routine interaction with sales counterparts with respect to distributors situations, updates, and lead generations provide mechanisms that guarantee interaction of the distributors with the manufacturers when technical matters need attention. find the ideal environment for the introduction of software solutions developed by werfen, playing a direct role in the installation and support of these systems for the distributors and end customers when applicable. support product managers in leveraging ...
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