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PROFESOR DE INGLÉS

2 days ago be among the first 25 applicants we are seeking a highly qualified and motivated english language teacher with proven experience in teaching english as a foreign language (efl) and/or english as a second language (esl) in middle and high s...


[LATAM] SALES DEVELOPMENT REPRESENTATIVE - 13332

Somewhere bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the [latam] sales development representative. 13332 role at somewhere somewhere bogota, d. c. capital district, colombia 5 days ago be among th...


REPRESENTANTE DE ATENCIÓN AL CLIENTE BILINGÜE

Representante de atención al cliente bilingüe representante de atención al cliente bilingüe req id#: 380245 on site, barranquilla, co job description: about us foundever™ is a global leader in the customer experience (cx) industry. with 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. our innovative cx solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  our core values are: creativity: make it simple, lead the change. commitment: aim for better, impact for the good. connection: share experiences, grow together. benefits we have for you: monthly food allowance : enjoy a sodexo card worth cop$100,000! medical appointment service : we offer access to 1doc3, where you can schedule same-day appointments at no additional cost. you can choose from in-person or virtual visits in various specialties like nutrition, general health, and more. tenure bonus : when you celebrate your first anniversary with us, you’ll receive a one-time bonus of cop$500,000. paid days off : after one year with the company, you'll be eligible for two additional paid days off, on top of the 15 days you accumulate each year. job summary we are looking for a bilingual (spanish and english) representative to deliver world-class customer support and build customer satisfaction. main requirements at least 18 years old high school diploma be located in barranquilla or nearby be able to work on-site colom...


(YQ-939) - CUSTOMER SERVICE REPRESENTATIVE AM AND PM SCHEDULES

Customer service expert english b2 - customer service line. customer service across calls, maintaining strong, empathetic, professional, and responsive relationships with customers. software and research skills are required to resolve customer issues. ready to take the first step? this opportunity is for you! take your career to the next level on the top team. join us and make a difference! why choose tp? competitive salary: $2,315,000 + performance bonus of 15% professional growth, your potential here is limitless! permanent contract paid training and education designed to boost your success. access to wellness programs, employee funds, and discounts with partners. global experience in a multinational company with a diverse and inclusive culture. what are we looking for in you? language level: english b2 education: high school diploma (physical or digital copy) availability: full-time available to work in our structured schedules schedules: am: monday to thursday 6 am - 3 pm friday 6 am - 2:30 pm duration: 4 weeks of trn and 2 weeks of ojt or pm: monday to thursday 3 pm - 12 am friday 3 pm - 11:30 pm duration: 4 weeks of trn and 2 weeks of ojt operations: 07:00-16:00 14:00-23:00 two days off 42 hours per week. passion for providing exceptional, problem-solving customer service. no previous experience required. work location: connecta 26 av calle 26 92 -32 lead the way! at tp, we dont just offer jobs, we create careers. as global leaders in customer experience, we provide a dynamic environment where your talent, passion, and ambition ...


MEDICAL ADMISSION COORDINATOR - REMOTE | [PV011]

Our client is looking for a full-time admissions coordinator to join their growing patient services team. they operate in the healthcare industry, delivering coordinated care and telehealth services to patients across the u.s. over the past few years, they’ve expanded rapidly, serving thousands of patients while maintaining a patient-first philosophy and streamlining cross-functional communication between internal departments. this is a dynamic, people-facing role perfect for professionals with excellent communication skills, a passion for patient care, and experience with healthcare admissions. if you're looking for a fully remote position with a mission-driven team—and have a knack for helping patients feel supported from the first call—this opportunity is for you. responsibilities: referral intake & review - review and triage patient referrals from various healthcare sources (e.g., careport, snfs, chhas, lhcsas). - determine appropriate intake scripts based on type of services, location, and insurance. - confirm service eligibility and review documents like tcm, ccm, and dme referrals. - present patients with additional applicable services and effectively encourage them to consider and opt into those offerings. - documentation management - collect and verify all necessary intake documents (e.g., facesheets, medication lists, discharge summaries). - ensure documents are properly entered into the crm system. patient communication & scheduling - use friendly and professional communication to schedule services and follow scripted calls. - coordinate with prov...


[KJN-019] | MEDICAL RECORDS

At rsi we´re looking for a medical provider liaison the medical provider liaison serves as the primary point of contact between the law firm and clients' medical providers. this position is responsible for managing the complete lifecycle of medical documentation critical to case management. essential functions/responsibilities • requesting medical bills and records: initiating timely and accurate requests for all relevant medical records and billing information from healthcare providers. • organizing documentation: maintaining a well-organized system for tracking and storing medical records and bills, ensuring accessibility and confidentiality. • tracking receipt and status: recording the date and status of all received documents and maintaining a log for pending requests. • requesting updates: periodically following up with medical providers to obtain updated records and bills as treatment progresses. required education and experience: 1. minimum equivalent of a high school diploma. competencies: 1. b2 english level minimum 2. comfortable with navigation between different systems and network drives 3. proficient in microsoft office products. 4. thoroughness & superior organization skills 5. adherence to strict deadlines 6. integrity, discretion, and respect for confidentiality and privacy. 7. teamwork orientationel equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia - idiomas: inglés...


(KH-572) | BILINGUAL SALES ADVISOR

Join our team as a sales associate! drive revenue targets, seal deals, and uncover new sales opportunities. with a focus on maximizing sales potential, you'll match products to customer needs, maintain adherence to schedules and quality standards, and continually enhance your skills through training. if you have excellent communication skills, inbound sales experience, and a commitment to customer confidentiality, we want you! high school diploma required, with fluency in english and spanish. rotating shifts, 42 hours per week. apply now! facilitate sales of all products and services according to the client's needs, following the established procedures assist and guide customers with all the required knowledge of the services and goods analyze the client's requirement after conversation with them and recommend products, plans or services that will match their needs ensure premium level of client satisfaction in one phone call maintain a proper adherence with the schedule provided follow the quality criteria structured by the company attend the training and meetings suggested by the company to improve role skills follow each and every policy of the company requirements: high school diploma english level: c1 or c2 (90%) availability: monday through sunday (rotative) skills and specifications: experience advising clients for the acquisition of technology products excellent communication skills, both english and spanish, including verbal with proper grammar #j-18808-ljbffr required skill profession other general...


SITE MANAGER | [MV-107]

When you join the cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and perseverance. join our team and help us confront today’s most threatening and complex obstacles! cambridge international systems, inc. has a full-time site manager opportunity available based in bogota, colombia. qualified candidates for this job must possess a current dod secret security clearance. this position may be subject to the service contract labor standards act (sclc)/service contract act (sca). role responsibilties + manages site support. performs operations and maintenance, including system administrator duties, to sustain authority to operate, operational availability, and equipment standards. + travels to support operations and maintenance at other sites in areas of responsibility. required qualifications + must possess an active dod secret security clearance. + us citizen + iat level ii + proficient in english, verbal and written + able to conduct pws requirements in english and spanish + high school diploma or ged + eight years of experience with cyber security, operating, maintaining, and managing network and satellite communication systems. + must be proficient in using different technologies such as computers and other tools and systems pertinent to the position. desired qualifications + smartsheet experience travel requirements + the position may require travel conus and oconus. in some occasions, overnight travel may be required. + active passport. p...


[Z104] - CUSTOMER SERVICE REPRESENTATIVE PART TIME

Tiempo medio

Achieving our goals starts with supporting yours. grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. come join us to create what’s next. let’s define tomorrow, together. **description** **as the face of our customers, here’s what you will do:** whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. you will be interacting with our international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. you will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable. **what are your responsibilities:** + receiving and directing incoming calls, greeting, and advising customers, tagging, and handling baggage + preparing tickets, determining fares and routing to assure passenger's travel needs are met + interacting with customers in a kind and useful manner is key to crafting memorable experiences and building customer loyalty and dedication + stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer + working each and every day with a safety mentality by ensuring we hold ourselves and each other to the highes...


SCIENCE TEACHER - MEDELLÍN CAMPUS - (W-236)

The montessori school of medellín is seeking a passionate and dedicated science teacher to join our vibrant educational community. if you are committed to fostering a love for language in a montessori environment, we encourage you to apply. we are looking for a candidate who has: a bachelor's degree in science, biology, or a related field. a minimum english proficiency level of b2 or c1 a genuine passion for teaching and student development. at least two years of professional experience in an educational setting. position details: schedule: monday to friday, 7:00 a.m. to 4:00 p.m. location: medellín campus what we offer: a direct, full-time employment contract with the school. all legal employment benefits. a supportive and collaborative professional environment....


P-214 | GENAI SOFTWARE ENGINEER CAREER COACH AGENT

Genai software engineer - career coach agent join or sign in to find your next job join to apply for the genai software engineer - career coach agent role at platzi genai software engineer - career coach agent 3 days ago be among the first 25 applicants join to apply for the genai software engineer - career coach agent role at platzi about us platzi is the largest technology school in the hispanic world with over 5 million students and 4,000 companies trusting us to deliver effective online education. our mission is to make latin america a technology superpower. we do it by training companies and individuals in areas such as ai, cybersecurity, english, programming and leadership. about us platzi is the largest technology school in the hispanic world with over 5 million students and 4,000 companies trusting us to deliver effective online education. our mission is to make latin america a technology superpower. we do it by training companies and individuals in areas such as ai, cybersecurity, english, programming and leadership. as an industry leader, our presence is highlighted by our massive and fanatic community, extensive press coverage and a daily stream of success stories from students. we operate mostly remote, with key offices in bogotá, medellín and mexico city. summary we're building a revolutionary ai-powered career coach that will transform how students navigate their professional journey. this ai agent will provide personalized career guidance, reduce student churn, and drive significant business impact across latin america. as a ge...


[W527] GBS INTERMED A/P ASSOC

**before you apply to a job, select your language preference from the options available at the top right of this page.** explore your next opportunity at a fortune global 500 organization. envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. we know what it takes to lead ups into tomorrow—people with a unique combination of skill + passion. if you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **job description:** **job summary** this position verifies expense advances, makes daily routine payments, audits supply requisitions, and codes invoices. he/she identifies areas of exception, researching causes for holds and delays and initiating solutions to resolve issues that delay and suspend processing of vendors’ invoices. this position performs other tasks as requested. **responsibilities:** + reviews and follows up on account statements and other discrepancies regarding invoices and payment of accounts. + serves as a liaison between departments and vendors. + responds to administrative problems and vendor inquiries. + ensures accuracy of vendor records. + sorts, files, and matches invoices to prepare for processing. + examines, analyzes, verifies, and corrects accounting transactions. **qualifications:** + high school diploma, ged, or international equivalent + working knowledge of microsoft word, excel, access, and outlook + estudio carreras administrativas, excel i...


VENDOR ACCOUNTING ANALYST - (Y893)

About the role a vendor accounting analyst completes various account analyses and/or account reconciliations while partnering with td synnex vendor partners. identifies, researches, and resolves items to minimize reserve risk. responsible for managing vendor relationship and reconciling all open items to include invoices, credit memos, variances and deductions. responsibilities: - completes vendor account analyses and/or account reconciliations. - identifies, researches, resolves and escalates issues (e.g. variances) impacting financial statements. - prepares ap vouch for next level review and approval. - researches and corrects issues and variances. - monitor and take necessary action on vendor receivables to prevent aging that would result in a negative financial impact. - resolves and/or escalates issues to management in a timely manner. what we're looking for - intermediate to advanced english proficiency - entry level (0 to 1 years of relevant work experience) - high school graduate required - associate degree preferred - possesses basic data entry skills. - able to recognize and attend to important details with accuracy and efficiency. - able to communicate clearly and convey necessary information. - possesses strong organizational and time management skills, driving tasks to completion. - able to collaborate and build solid, effective working relationships with others. - able to use relevant computer systems and applications at a basic level. - able to be immobile for long extended periods. - ability to stay awake and alert while performing ...


(H148) - GLOBAL FORWARDING AGENT

C.h. robinson is seeking a skilled **freight forwarding specialist** to join our growing team in bogotá and work alongside and collaborate with colleagues in the united states. if you are fluent in english and spanish and have experience in **ocean** freight forwarding with a comprehensive understanding of the shipment lifecycle, we encourage you to apply. a successful agent thrives in a fast paced environment, is eager to learn and help find ways to solve problems. we are looking for team members to help our team keep moving forward! **key responsibilities:** + manage the end-to-end process of ocean freight shipments, including booking, documentation, customs clearance, and delivery + coordinate with carriers, customers, and internal teams to ensure timely and cost-effective delivery of goods + handle all necessary documentation and compliance requirements for international shipments + provide exceptional customer service by addressing inquiries and resolving issues promptly + monitor shipment status and proactively communicate updates to stakeholders **qualifications:** required: + high school diploma or ged + minimum 1-3 years’ experience in freight forwarding, with a strong understanding of logistics and supply chain management + fluent in english and spanish (written and verbal) + proficiency in microsoft office suite of program preferred: + bachelor’s degree + experience in ocean and/or air freight forwarding + excellent communication, prioritization, and multi-tasking skills + ability to work in a dynamic environment and handle...


(CQ-680) | CUSTOMER SERVICE CLERK

This position only applies to colombian nationals o high school diploma or higher. o knowledge of aeronautical spare parts, tools, equipment, and components is desirable. o minimum of 4 years’ experience in a supply chain environment. o read and understand technical manuals, maintenance manuals and supply catalogs. o proven knowledge of microsoft office (word, excel, power point from intermediate to advanced level) and automated logistics systems like erp, wms, mro, tms, dms, oms, or 3pl. o knowledge of colombian safety standards and procedures required, knowledge of u.s. faa, and/or u.s. military standards preferred. o english language equivalent to the foreign service institute level r/1. amentum is proud to be an equal opportunity employer. our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, united states military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. learn more about your rights under federal laws and supplemental language at labor laws posters (https://postings.govdocs.com/#/vxskbztpuawwxfs) . required skil...


(FAZ447) - VENDOR ACCOUNTING ANALYST

About the role a vendor accounting analyst completes various account analyses and/or account reconciliations while partnering with td synnex vendor partners. identifies, researches, and resolves items to minimize reserve risk. responsible for managing vendor relationship and reconciling all open items to include invoices, credit memos, variances and deductions. responsibilities: - completes vendor account analyses and/or account reconciliations. - identifies, researches, resolves and escalates issues (e.g. variances) impacting financial statements. - prepares ap vouch for next level review and approval. - researches and corrects issues and variances. - monitor and take necessary action on vendor receivables to prevent aging that would result in a negative financial impact. - resolves and/or escalates issues to management in a timely manner. what we're looking for - intermediate to advanced english proficiency - entry level (0 to 1 years of relevant work experience) - high school graduate required - associate degree preferred - possesses basic data entry skills. - able to recognize and attend to important details with accuracy and efficiency. - able to communicate clearly and convey necessary information. - possesses strong organizational and time management skills, driving tasks to completion. - able to collaborate and build solid, effective working relationships with others. - able to use relevant computer systems and applications at a basic level. - able to be immobile for long extended periods. - ability to stay awake and alert while performing ...


CYCLE COUNT SPECIALIST US FIELD INVENTORY | [LG-965]

At medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. you’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **a day in the life** we’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. work with us to incentivize better patient care and partner across the industry to make healthcare more affordable and accessible. be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide. this role is responsible for the execution of cycle count reconciliation for the us and plays a crucial role in ensuring inventory accuracy and operational efficiency to achieve inventory, scrap, obsolescence and gains and losses (sogl) goals. this position requires strong collaboration with field-based employees (sales reps, clinical specialists, district managers), field inventory analysts and field inventory pso. this position will be a remote position. **responsibilities may include the following and other duties may be assigned:** + daily engagement with multiple internal and external business partners to reconcile cycle counts + consistently contributes to core team workloads ensuring team service levels are met + investigate and resolve discrepancies between physical inventory counts and sap system records, ensuring alignment + execute and report on field cycle counts with actionable recommendations for resolution + monitor system performance to ...


EMBARK

The latin america region has a vision to transform lives through dynamic communities. you'll serve in your area of focus while being part of localized summer ministry experiences. you'll also be poured into by a team of missionaries as you learn more about your gifts and passions. our hope for this experience is that you will grow in your relationship with god, expand your skill set, be more prepared to disciple people from other cultures, and perhaps discern a long-term call to missions and ministry.you will work together as a team in medellín, colombia, to serve alongside oms ministry partners including prison fellowship, an international seminary, and a potential short-term mission team that visits from the us and canada. your involvement will include but is not limited to, helping facilitate a dynamic and engaging english camp for high school and university students, visiting prisons and families of prisoners, sharing bible stories and activities with at-risk children impacted by poverty and/or incarceration, and engaging in dynamic, recreational activities that include evangelism and discipleship, field trips within the city, educational support, and more. skills high school diploma or ged required. somecollegepreferred. comfort sharing and talking with others. able to relax and have fun in varied environments. creativity interest in working with children and youth. basic spanish ability required, intermediate preferred otherinformation you will be serving from early june to early august. you will live in medellin, colombia at a local seminary and with local believers...


TECHNICAL ARCHITECT

WorkFromHome

The technical architect will partner with internal and external stakeholders to help craft and implement the best solutions to meet our customers' needs in latam. applying standard processes and representing salesforce as an expert.they will possess skills and abilities as a consultant/architect with demonstrated expertise in key areas, with a proven track record of providing end-to-end system architecture solutions and customer engagement management.key responsibilities include:work with salesforce customer account teams to ensure customer success. customer success is #1.act as a trusted advisor and sme for our clients.guide implementation projects to follow salesforce standard methodologies, aligning with our product roadmap to meet long-term business objectives.deliver billable technical consulting and advisory services, including workshops, design/review sessions, training, development, integrations, performance optimizations, and technical support.assess customer business and technology requirements and translate them into technical solutions.take on planning, organization, and leadership roles within customer and partner project teams.continuously develop expertise on salesforce industries platform cloud and related technologies.contribute to thought leadership and share knowledge within the salesforce community.who you are…expertise: proven experience in consulting or professional services delivery roles.communication: excellent communication skills, with intermediate proficiency in spanish and english.teamwork: a great teammate who collaborates effectively.problem s...


REPRESENTANTE DE SERVICIO AL CLIENTE

: information gathering and registering: obtain specific information from a traffic citation and input it into the computer system. obtain specific information regarding a member’s past driving record and enter it into the computer system. providing instructions and requirements to members: relay laws and procedures members must follow for a traffic citation to be handled accordingly. instruct members of any paperwork needed to work the case and input these instructions into the computer system. membership updating: complete various forms of paperwork including membership changes and request for driving records. precisely note member files in the computer system. attendance and team lead requirements: perform other duties as assigned by team lead as needed. maintain proper records of attendance in the system and adhere to schedule shift. report to team lead who are you? you have a high school diploma 2+ years customer service experience you are fluent in english (b2+) you can operate a computer and are capable to type at least 35 words per minute you have exceptional communication and interpersonal skills with an emphasis on customer service, including telephone etiquette, voice quality, articulation and listening skills. you are fluent in virtual communications. (emails, instant messaging and calls) who we are: unifycx is a global business process outsourcing company with locations in the u.s., colombia, dominican republic, india, jamaica, honduras, and the philippines, that provides personalized contact centers, business processing, and technology outsourcing solutions. i...


CUSTOMER SERVICE EXPERT - UI-887

Customer service expert at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the #1 provider of digital business services. we have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. what we’re looking for - · language level: c1 – 90% conversational english - · education and work experience requirement: high school diploma (bachiller) - · availability: full-time (40 hours/week) skills & qualities: - excellent communication and writing skills - customer-centric mindset with emotional intelligence - problem-solving and active listening abilities - ability to adapt quickly and manage multiple systems - basic computer literacy why choose tp? - ·competitive salary: cop $2,666,667 + performance bonuses - · career growth programs and employee welfare fund - · work-life balance: fixed schedule from 11:00 am to 8:00 pm, monday to friday, with weekends off. - · world-class training: continuous learning and development programs designed to fuel your success - · multinational experience: be part of a global company with a diverse and inclusive culture make a difference with the top team!...


CUSTOMER SERVICE EXPERT | V743

Customer service expert at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the #1 provider of digital business services. we have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. what we’re looking for - · language level: b2 – 80% conversational english - · education and work experience requirement: high school diploma (bachiller) - · availability: full-time (42 hours/week) skills & qualities: - excellent communication and writing skills - customer-centric mindset with emotional intelligence - problem-solving and active listening abilities - ability to adapt quickly and manage multiple systems - basic computer literacy - sales negotiation skills - goal-oriented mindset why choose tp? - career growth programs and employee welfare fund - work-life balance: fixed schedule from 9:00 am to 7:00 pm with two days off per week. - world-class training: continuous learning and development programs designed to fuel your success - multinational experience: be part of a global company with a diverse and inclusive culture compensation & benefits: - competitive salary: base salary of cop $2,315,000 - hiring bonus: cop $1,000,000 (terms and conditions apply) - tenure bonus: up to cop $4,500,000 (t...


OMK782 | COLLECTIONS AGENT

Bilingual collections agent **location**: colombia, guatemala, honduras, or peru **schedule**: mon-fri, 8 am-6 pm cst **type**: full-time | on-site about the role we’re looking for a sharp, empathetic **collections agent** fluent in english and spanish to manage customer accounts, collect payments, and support our legal team with translations. if you thrive in fast-paced environments and love solving problems with professionalism and heart—this is for you. what you’ll do - handle inbound/outbound calls in both languages - resolve account issues and negotiate payment plans - translate documents for internal/legal use - use finvi & facs software to manage collections - keep detailed records and deliver top-tier service what you bring - high school diploma - 1-2 years in bpo, customer service, or collections - fluent in english & spanish (spoken/written) - experience with finvi (required); facs (a plus) - strong negotiation, empathy, and attention to detail perks - competitive pay - career growth opportunities - inclusive, high-energy work culture tipo de puesto: tiempo completo...


AGENTE DE CALL CENTER - (N506)

Job summary we are looking for a call center representative to join our growing team. in this role, you will be the first point of contact for customers, providing excellent service, resolving inquiries, and ensuring a positive customer experience. responsibilities - answer inbound calls and respond to customer inquiries in a professional manner - make outbound calls to follow up with customers or confirm information as needed - provide accurate information about products, services, and company policies - resolve customer complaints efficiently while maintaining a positive attitude - document customer interactions in the system - meet or exceed performance metrics (quality, efficiency, and customer satisfaction) qualifications - high school diploma or equivalent (associate's or bachelor's degree a plus) - previous experience in customer service or call centers preferred but not required - strong communication and active listening skills - ability to multitask, stay organized, and work in a fast-paced environment - basic computer and typing skills - bilingual (english/spanish) is a must benefits - competitive pay and performance bonuses - paid training and continuous development opportunities - health, dental, and vision benefits (if applicable) - opportunities for career growth within the company - a supportive and friendly work environment descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, ...


RENEWALS COORDINATOR - X-629

We are looking for a detail-oriented and proactive professional to join our client experience team as a renewals coordinator. in this role, you will be the operational backbone of our client renewals process, ensuring smooth billing operations and delivering excellent service to our schools during renewal cycles. this is a great opportunity to learn the inner workings of a global saas company serving the international education sector, while building strong foundations in billing operations, client support, and renewals management. **key responsibilities** **renewals operations & invoicing** - generate and process renewal invoices accurately and on schedule using netsuite and salesforce - coordinate with finance team to ensure billing accuracy and resolve invoice discrepancies - manage renewal timelines and deadlines, ensuring all clients receive timely renewal notifications - process contract amendments, student count updates, and pricing adjustments - maintain accurate records of all renewal activities and client communications **client support & communication** - provide clear explanations of invoices, pricing, and renewal terms to school administrators - coordinate payment plans and billing arrangements for clients with budget constraints - escalate complex renewal issues to sems and regional leads when appropriate - maintain professional, helpful communication with schools across different time zones and cultures **collections & payment follow-up** - coordinate with schools on payment schedules and collection activities - work with sems to identify...


(CS669) - ENGAGEMENT SPECIALIST

Join our mission to create an inclusive & positive workplace we’re looking for a motivated, creative, and detail-oriented engagement specialist to support and enhance employee engagement efforts at our bogotá office. in this key role, you'll help bring our workplace culture to life by coordinating engaging activities, events, and initiatives that foster a sense of belonging and team spirit. what you'll do: - contribute creative ideas to support the company’s engagement strategy. - assist with the daily execution of both in-person and virtual engagement activities. - coordinate event logistics including materials, setup/cleanup, and participant support. - collaborate with the purchasing department to secure necessary event supplies and vendor services. - communicate upcoming events across departments to encourage participation. - manage inventory for engagement-related supplies and ensure common areas remain well-maintained. - track event participation and gather feedback for continuous improvement. - maintain calendars, folders, and documentation for engagement activities. - support the broader employee experience team as needed. what you bring: education: high school diploma or equivalent required. skills & traits: - passionate about building positive work environments - proactive, dependable, and organized - excellent interpersonal and communication skills (english & spanish) - creative problem-solver and team player - proficient in google suite (docs, sheets, slides) additional requirements: - willingness to occasionally work extended hours for special events an...


BILINGUAL SCHOOL PSYCHOLOGIST - YZV-826

Job summary the montessori school of medellín is looking for a dedicated and bilingual school psychologist to support the well-being of our students and enrich our school community. qualifications - a professional degree in psychology. - a specialization in educational psychology, clinical psychology (with a cognitive focus), or family psychology is highly preferred. - a minimum english proficiency level of b2 (cefr). - at least two years of experience in an educational setting. responsibilities - position details: - schedule: monday to friday, 7:00 a.m. to 4:00 p.m. - location: medellín campus benefits - a direct, full-time employment contract with the school. - all legal employment benefits. - the opportunity to make a meaningful impact within our montessori community. descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a, mattis sed ligula. vestibulum at aliquet erat. curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. mauris magna sem, dignissim finibus fermentum ac, placerat at ex. pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. duis dolor est, consecte...


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