Epam is a leading global provider of digital platform engineering and development services. we are committed to having a positive impact on our customers, our employees, and our communities. we embrace a dynamic and inclusive culture. here you will c...
Qa analyst ll location: bogota, colombia model of work: hybrid are you excited by challenges? do you enjoy working in a fast-paced, international, and dynamic environment? then now is the time to join quorum software, a rapidly growing company and in...
**software engineer in test** **bogota, colombia** **only cvs submitted in english will be considered** **the opportunity**: recently combined with anthology, blackboard offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. the company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. the blackboard collaborate teams enable an interactive learning experience through virtual classrooms and real-time communication. as a member of our product development and delivery organization, you’ll work in an agile environment delivering industry-leading saas products and web service platforms. as software engineer in test, you will be responsible for building, testing, configuring, and deploying code in complex environments. - required skills/qualifications:_ - at least 2 years of experience in qa manual testing and automation - light experience with test automation technologies like postman, locust, gatling, or jmeter, as well as in test driven and behavioral driven development - knowledgeable in developing and consuming restful web services and in domain driven design and service-oriented architecture a working knowledge of scripting languages like python, ruby, or groovy with software deve...
Client support engineer bogota, colombia *only cvs submitted in english will be considered* the opportunity: anthology offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. this role focuses on our blackboard learn platform, which provides students with a simple and intuitive learning experience that they can access anytime and anywhere. it’s a solution that’s continuously evolving to meet users’ needs and we’re looking for someone who can play an integral role in the success of the client support team within this specific product line. additionally, you will draft, review, and issue product bugs/fixes into the knowledge base open case using a client ticket tracking system. in this role you will also represent the client support department in various product meetings and reviews with both internal product management teams and external clients. you will manage the technical contributions of other engineers assigned to the project and provide cross-training to other client support engineers. required skills/qualifications: - familiarity with programming in an object-oriented language, preferably java - light experience with mul...
Job title: senior .net + react software developer we are seeking a skilled senior .net + react software developer capable of adapting to various architectures and technologies as needed. responsibilities 1. develop and maintain applications using .net. 2. implement new features and optimize existing code. 3. integrate applications with databases and cloud platforms. 4. collaborate with cross-functional teams to ensure software quality. requirements - language: english b2 (written and spoken) - .net framework & .net 6 - react - mvc - sql server - aws - entity framework (database first) benefits - remote work opportunity, flexible environment, and continuous training, with participation in international, multicultural projects. - employment as a service provider or contractor, offering job stability. - career development plan and access to learning platforms and training communities. - participation in social initiatives and performance bonuses. salary we do not have fixed salary ranges; the compensation is tailored based on your expected monthly service fee, which you should specify. #j-18808-ljbffr...
Experience : 7-10 years panagora group provides monitoring and evaluation services in the international development industry and currently implements the usaid/colombia monitoring, evaluation and learning (mel) activity. the mel activity provides technical and advisory services to usaid in the following components: (1) monitoring; (2) performance and impact assessments; (3) research, assessments, and data analysis; (4) geographic information services (gis) and (5) collaboration, learning, and adaptation tasks (cla). the mel activity will conduct a mid-term performance evaluation of the responsive governance (rg) activity. this mid-term performance evaluation aims to assess the achievements of the rg interventions, deliverables, and outcomes according to the work plans (year one and two) and theory of change and to what extent they are relevant based on the current national and local contexts. **responsibilities**: - support the team leader with the evaluation design, including the construction of indicators, data collection methods for qualitative information, and an analysis plan. - design qualitative instruments for the data collection. - design a codebook for the codification process. - ensure the quality of qualitative data collection. - support the coding process, from the training of the coding team to the elaboration of the analysis plan for the generation of inputs (reports and qualitative visualizations) to analyze the information. - support the qualitative data analysis for the early report, the findings, conclusions, recommendations presentation, and...
**job no**: 574319 **work type**: full time **location**: bogota, colombia **categories**: client accounting **office location**: colombia key responsibilities - supervise and manage the payroll team, including staffing, training, performance management, and workload distribution. - oversee the day-to-day operations of payroll processing, ensuring accuracy, timeliness, and compliance with regulatory requirements. - review and approve payroll transactions, including payroll runs, tax filings, and deductions, prior to processing. - monitor payroll controls and procedures to minimize errors and ensure data integrity in payroll systems. - serve as the primary point of contact for escalated payroll inquiries and issue resolution, providing timely and effective support to employees and stakeholders. - develop and implement strategies to optimize payroll processes, streamline workflows, and enhance efficiency. - prepare payroll-related reports and analysis for management, providing insights and recommendations for decision-making. - ensure compliance with federal, state, and local payroll laws, regulations, and reporting requirements. - stay up to date of developments in payroll technology, regulations, and best practices, and implement changes as necessary to maintain compliance and improve operations. qualifications & experiences required - bachelor’s degree in accounting, finance, business administration, or related field; professional certification (e.g., cpp) is preferred. - minimum of 5-7 years of progressive experience in payroll processing, with at least...
**tech lead, staff software engineer - messaging** at twilio (view all jobs) **see yourself at twilio**: join our team as the next software engineer l4! **who we are & why we're hiring**: although we're headquartered in san francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. we employ thousands of twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. **about the job**: twilio is growing rapidly. to keep pace with evolving communication channels we are looking for a software engineer to build the future of conversational messaging as part of the advanced communications platform. we're passionate about designing, developing, deploying and operating software solutions at scale and want to help twilio deliver the best user experience for next-generation communications. working side-by-side with other engineers and partnering with our product team, you will collaborate to craft and deliver on the vision and roadmap for advanced communications at twilio. **qualifications**: we are looking for an experienced staff software engineer who lives our twilio magic to join our exceptionally talented and rapidly growing engineering team. as a tech lead, staff software engineer, you will design, architect, and build core platform services, rest apis and help transition our platform to next-generation architecture. you will work closely with your engineering manager and product manager to build the roadmap and deliver on quarte...
Senior software engineer bogota, colombia *only cvs submitted in english will be considered* the opportunity: anthology offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. this role focuses on our ultra platform, which provides students with a simple and intuitive learning experience that they can access anytime and anywhere. it’s a solution that’s continuously evolving to meet users’ needs, and we’re looking for someone to join the team and get deeply involved in the existing product code base, improving the quality and enhancing the functionality of the product. as a member of our product development team, you’ll work in an agile environment delivering industry-leading saas products and web service platforms. you’ll be deeply involved in translating wireframes and sketches into working prototypes to refine user interface behaviors. required skills/qualifications: - at least 5 years of relevant experience - experience designing, writing, and deploying scalable software - experience with java and javascript frameworks like react and angular - proficiency with ood/oop, data structure, and algorithm analysis - strong probl...
Marketing is a strategic direction at agileengine. we are constantly growing and searching for strong talents to join our team. if you like to learn new tools and work in a global company with colleagues all over the world - this opportunity is for you! **what will you do?** - balance work of outbound channels - market research & analysis - working with reports - collaborating with recruitment and marketing teams - researching and analyzing large volumes of information **must haves** - 1+ year experience in data analysis, data quality, and data entry - strong knowledge of excel/googlesheets - excellent written and good spoken english - good negotiation and communication skills - ability to work independently in a fast-paced environment - ownership mindset - aptitude for easy-learning - attention to detail - ability to google like a pro and present research in a structured way **nice to haves** - 1+ years of hands-on experience in lead generation, sales, or customer support - understanding of the it industry, recruiting processes, and technologies’ trends **job types**: full-time, permanent...
Experience : 7-10 years panagora group provides monitoring and evaluation services in the international development industry and currently implements the usaid/colombia monitoring, evaluation and learning (mel) activity. the mel activity provides technical and advisory services to usaid in the following components: (1) monitoring; (2) performance and impact assessments; (3) research, assessments, and data analysis; (4) geographic information services (gis) and (5) collaboration, learning, and adaptation tasks (cla). the mel activity will conduct a mid-term performance evaluation of the responsive governance (rg) activity. this mid-term performance evaluation aims to assess the achievements of the rg interventions, deliverables, and outcomes according to the work plans (year one and two) and theory of change and to what extent they are relevant based on the current national and local contexts. **responsibilities**: - support the evaluation design, the theory of change analysis, and the construction of indicators. - review primary and secondary data sources related to health, education, infrastructure, and service delivery at the subnational level. - oversee the quality of quantitative and qualitative data collection in thematic issues. - lead the thematic support in the design of the quantitative and qualitative data collection instruments and the relevance of the data collection on health, education, infrastructure, and service delivery at the subnational level. - actively participate in the qualitative instruments' coding process and provide a thematic review o...
Location: worldwide / remote **company overview** we are a small u.s. based ecommerce company selling gift baskets to both consumers and businesses. we’re seeking a motivated, english-speaking content creator who is detail-oriented and eager to learn our business. we are in our 4th year and are looking for long-term help as we continue to grow. **hours** 40 hours a week us, cst business hours overlap required the content creator will monitor social media trends and adapt content strategies to align with the latest developments, ensuring relevance and maximizing engagement. they will also develop and recommend key visuals for campaigns while coordinating with internal teams to maintain consistency with brand style guides and learning objectives. key tasks include delivering monthly reports on kpis to assess and optimize organic performance, conducting market research to support the development of new products, and designing packaging that resonates with target audiences. the content creator will also be responsible for leading content design and digital design projects, providing regular updates and collaborating with cross-functional teams to ensure alignment with marketing goals. **required skills**: native english-speaker or fluent in conversational english, written & spoken ability to use “positive language” creating happy customer experience initiative and problem solving excellent concise and clear communication skills (verbal, written) detail-oriented & able to manage multiple projects simultaneously entrepreneurial attitude, self-motivate...
**help desk customer service advisor** **bogota, colombia** **only cvs submitted in english will be considered** **the opportunity**: anthology offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. anthology's student success organization brings virtualized support and technology enabled solutions to the world’s most progressive institutions. we provide it help desk and comprehensive student lifecycle management services that improve student engagement and accelerate learning. our platform gives institutions an efficient, financially sustainable way to deliver services through the enrollment and learning process. our goal is to build a better education experience for everyone by extending institutional resources to meet the growing demands of learners. position responsibilities will include: - resolving end-user inquiries by utilizing multiple technologies including telephony, and web-based inquiries - serving as the first point of contact for clients/end-users seeking technical assistance over the phone. - striving for one-call resolution of client issues while communicating appropriate options in a timely and professional ma...
We are looking for an **agile project manager** to oversee the full lifecycle of ad-hoc ict projects. you will join a multidisciplinary team with a strong focus on **agile methodologies** (scrum, lean, kanban), taking on task coordination, stakeholder management, and continuous improvement promotion. we like to get straight to the point, so we’ll tell you what’s not online. if you want to learn more about us, visit the gmv website. **what challenges will you face?** in our team, **you will be responsible for**: leadership: coordinating international teams and mentoring junior scrum masters. stakeholders: effective communication and expectation management. optimization: risk identification, continuous improvement, and waste reduction. collaboration: working with internal and external teams to maximize delivered value. strategy: supporting proposals and pre-sales, aligning the technical vision with business goals. **what do we need from you?** for this role, we are looking for **engineering graduates with over 5 years of experience in ict project management using agile methodologies, and**: experience in ict project management (ad-hoc). active certification in scrum master, pmp, or pmi-acp. - strong knowledge of agile, lean, and kanban. intermediate english (spoken and written). excellent communication and teamwork skills. additional valued skills: knowledge of tps. experience with international organizations. - ️ training in risk management (pmi-rmp or similar). experience in continuous improvement and waste reduction. **what do we offe...
Experience : 5-7 years panagora group provides monitoring and evaluation services in the international development industry and currently implements the usaid/colombia monitoring, evaluation and learning (mel) activity. the mel activity provides technical and advisory services to usaid in the following components: (1) monitoring; (2) performance and impact assessments; (3) research, assessments, and data analysis; (4) geographic information services (gis) and (5) collaboration, learning, and adaptation tasks (cla). the mel activity will conduct a mid-term performance evaluation of the responsive governance (rg) activity. this mid-term performance evaluation aims to assess the achievements of the rg interventions, deliverables, and outcomes according to the work plans (year one and two) and theory of change and to what extent they are relevant based on the current national and local contexts **responsibilities**: - support the team leader with the evaluation design, including the construction of indicators, data collection methods for quantitative information, and an analysis plan. - support sampling strategy development and design of the instruments for the primary data collection. - participate in the secondary source data collection such as the government of colombia administrative records. - ensure the quality of quantitative data collection for the evaluation. - perform the quantitative analysis for the early report, the findings, conclusions, recommendations, presentations, and the final evaluation report. for the latter, a quantitative evidence annex is re...
**who we are & what we do** genuine school is a **k-12 online school** founded as a startup, with over 500 students from colombia, peru, ecuador, chile, brazil, and mexico. our mission is to provide high-quality bilingual education that is accessible from anywhere in the world, transforming the lives of thousands of students and shaping the future of latin america. we are looking for **passionate educators** who embrace technology and innovation, ready to inspire students in a dynamic and multicultural learning environment. **our motto**: _"to know how to do and to know how to be."_ - you have a degree in biology, chemistry, mathematics or related. - 1+ years of teaching experience. - you are fluent in english (c1 spoken and written) - you believe in alternative teaching methods, and you are open to learn new ones. - you are familiar with working in different online platforms with bigger groups, like teams and zoom. - you have a very dynamic personality, dynamic enough to shine through the screen - actively seek areas of improvement and find effective ways to solve/fix current issues. - are punctual, organized, and professional in all aspects of the role. **responsibilities**: - teach science and math to students in an engaging, interactive, and bilingual environment. - plan and deliver lessons aligned with the curriculum, ensuring student progress through assessments and feedback. - maintain academic records, update lesson plans, and use microsoft teams for documentation and communication. - collaborate with colleagues and participate in school meetings,...
Pre-sales consultant what is equisoft? equisoft is aglobal provider of digital solutions for insurance and investment,recognized by over 250 of the world's leading financialinstitutions. we offer a comprehensive ecosystem of scalablesolutions that help our customers meet all the challenges broughtabout by this era of digital transformation, thanks to our businessneeds-driven approach, industry knowledge, cutting-edgetechnologies and experts. why choose equisoft? with 950+ employees,we are a stable organization that offers career advancement andfosters a stimulant environment. if that’s not enough, then checkout these other perks below: - hiring location: colombia - you arewelcome to work remote - full-time permanent role - benefitsavailable day 1: medical, dental and telemedicine program(colombia) - flexible hours - number of hours per week: maximumlegal working hours - educational support (linkedin learning, lomacourses and equisoft university) role: the pre-sales consultantreports to the director of pre-sales and works closely with thesales and product teams. the pre-sales consultant thrives in adeadline-focused environment where taking the initiative, clearcommunication and flexibility are critical. your day with equisoft:- perform client-facing presentations and product demonstrations ofinsurance solutions to all levels of personnel within a prospectiveorganization. - design and adapt each demonstration to meetspecific clients’ needs while communicating applicable messagesbased on proposed solution and sales strategy. - translateinsurance product requirements into busin...
Hey there, future heroes! if you're looking for an epic workplace, buckle up and get ready to work in a company that provides benefits aligned with your search for professional success. picture this: you'll join forces with like-minded professionals who are just as passionate and driven as you are; who will push you to new heights and challenge you to become your best version. you’ll gain access to education programs, gyms, hotels, financial institutions, and more alliances to boost your journey to become the best professional in your area. we believe in the power of a personal and work-life balance; that's why we give you special days to spend your time on the things that matter most, like family and personal passions. **key responsibilities**: - receive information on requisitions aligned with ta coordinator and post the requisition in different sources. - responsible for ensuring the publication of open positions through the correct communication channels such as landing page, external job websites, universities, and internal platforms (ats) - communicate to ta coordinator any update regarding the assigned requisitions - support the standardization of reporting & analytics process by ensuring flawless execution in data integrity in ats **experience and education**: - professional in psychology, business administration or related areas - minimum 6 months in mass recruiting or 1 year in hr related areas **required skills**: - advanced level of english, spoken and written - desirable prior experience in bpo or similar companies - results oriented - ...
Solutions engineer hybrid - bogota, colombia *only cvs submitted in english will be considered* the opportunity: anthology offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. solution engineers at anthology act as strategic partners within the global markets team to understand, configure, and communicate the value of the anthology suite of products to higher education institutions. the solution engineer will add value throughout the sales process in requirements analysis, value assessments, solution development, tailored product demonstrations, and the transition to professional services to ensure our clients are successful. primary responsibilities will include: - understanding the needs of higher education institutions, identifying the right solutions, and communicating the value these bring to their institutions - understanding the needs of the prospects and customers to glean information through productive discovery/survey sessions - translating customer needs and articulating functional and technical requirements along with product positioning through storytelling and solution demonstrations - responding promptly to cu...
**software engineer** **bogota, colombia** **only cvs submitted in english will be considered** **the opportunity**:_ - recently combined with anthology, blackboard offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. the company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. this role focuses on our ultra platform, which provides students with a simple and intuitive learning experience that they can access anytime and anywhere. it’s a solution that’s continuously evolving to meet users’ needs, and we’re looking for someone to join the team and get deeply involved in the existing product code base, improving the quality and enhancing the functionality of the product. as a member of our product development team, you’ll work in an agile environment delivering industry-leading saas products and web service platforms. you’ll be deeply involved in translating wireframes and sketches into working prototypes to refine user interface behaviors. - required skills/qualifications:_ - at least 2 years of experience designing, writing, and deploying scalable software solid foundation in algorithms and data structures - 2+ years of experience writing code in an object-oriented language, p...
**about the company** craft.co is a supplier intelligence company helping organizations accelerate data-informed business decisions. our unique, proprietary data platform tracks thousands of real-time signals across millions of companies globally, delivering best in class monitoring and insight into global supply chains, among other company cohorts. our clients, including fortune 100 companies, government agencies, smes, asset management groups, and others, use our technology for supply chain intelligence, market intelligence and related use cases. through our modular, secure, customizable portal, our clients can monitor any company they are working with and drive critical actions in real-time. we are a well-funded technology company with leading investors from silicon valley and elsewhere, but are not your typical data or saas startup. our ceo is a seasoned entrepreneur and juilliard-trained cellist. the craft team is globally distributed with headquarters in san francisco and an office in london. we fully support and encourage remote workers, and have team members across north and south america and europe. we are looking for innovative and driven people who are passionate about building delightful software to join our rapidly growing team! - we are an equal opportunity employer who values and encourages diversity, equity and belonging at our company. we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._ - hiring will be done through ideasx on behalf of cr...
**software engineer** **bogota, colombia** **only cvs submitted in english will be considered** **the opportunity**: - _ recently combined with anthology, blackboard offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. the company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. this role focuses on our ultra platform, which provides students with a simple and intuitive learning experience that they can access anytime and anywhere. it’s a solution that’s continuously evolving to meet users’ needs, and we’re looking for someone to join the team and get deeply involved in the existing product code base, improving the quality and enhancing the functionality of the product. as a member of our product development team, you’ll work in an agile environment delivering industry-leading saas products and web service platforms. you’ll be deeply involved in translating wireframes and sketches into working prototypes to refine user interface behaviors. - required skills/qualifications:_ - at least 2 years of experience designing, writing, and deploying scalable software - solid foundation in algorithms and data structures - 2+ years of experience writing code in an object-oriented lang...
Software engineer bogota, colombia *only cvs submitted in english will be considered* the opportunity: anthology offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. in this role, you will build platform services that will be integrated with our teaching and learning products, as well as our data products, to deliver best in class reporting and learning solutions to clients. you will join a motivated, creative, and energetic team that works in a flexible and agile fashion to deliver world-class products to the education market. by joining this team, you will become a core contributing member to anthology’s edtech platform initiative. this future state platform will seamlessly and uniquely deliver a revolutionized learning experience through innovation, continuous delivery, and architectural integration. required skills/qualifications: - experience building in large-scale, cloud environments, aws, cloud-based solution implementation and maintenance, domain-driven design, and service-oriented architecture - experience implementing web services (rest api), authentication, ci/cd lifecycles, and pipelines - knowledge and experienc...
Experience : 7-10 years panagora group provides monitoring and evaluation services in the international development industry and currently implements the usaid/colombia monitoring, evaluation and learning (mel) activity. the mel activity provides technical and advisory services to usaid in the following components: (1) monitoring; (2) performance and impact assessments; (3) research, assessments, and data analysis; (4) geographic information services (gis) and (5) collaboration, learning, and adaptation tasks (cla). the mel activity will conduct a mid-term performance evaluation of the responsive governance (rg) activity. this mid-term performance evaluation aims to assess the achievements of the rg interventions, deliverables, and outcomes according to the work plans (year one and two) and theory of change and to what extent they are relevant based on the current national and local contexts. **responsibilities**: - support the evaluation design, the theory of change analysis, and the construction of indicators. - review primary and secondary sources of information related to institutional strengthening of goc. - oversee the quality of quantitative and qualitative data collection in thematic issues. - lead the thematic issues in the design of the quantitative and qualitative data collection instruments and the relevance of the data collection on institutional strengthening of goc. - actively participate in the qualitative instruments' coding process and provide a thematic review of the process in the codebook production. - contribute to the analysis of qualitat...
Software engineer remote - colombia *only cvs submitted in english will be considered* the opportunity: anthology offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. the company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. we are the analytics and data experts at anthology. our team builds insightful products that strategically and effectively utilize the data lake while making those solutions flexible and reusable enough to be used internally as well. we deliver products and services for analytics, data science, business intelligence, and reporting. specific responsibilities will include: - learning quickly and developing creative solutions that encompass performance, reliability, maintainability, and security - participating in the development lifecycle of report generation (requirements gathering and analysis, development, testing and release) - designing, developing, and maintaining business intelligence solutions and reporting dashboards and views using bi tools such as aws quicksight - creating and maintaining automation frameworks and testing tools for the qa team - creating and maintaining automated test cases that ensure comprehensive testing according to syst...
(please send your cv in english) do you enjoy building relationships with customers and helping them with answers to their questions, inquiries, and needs? we're looking for a customer service representative who has the chance to communicate with our customers and be the “voice” of the company. - customer relations - retention - loyalty - customer experience - giving feedback and addressing complaints - using gorgias (similar to zendesk, easy to learn) to answer tickets qualifications: - able to use gorgias or zendesk - good communication skills - minimum experience of 3 years - excellent english skills (spoken and written) - answer or make calls to clients to learn about and address their needs, complaints, or other issues with products or services respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed build lasting relationships with clients and other call center team members based on trust and reliability utilize software, databases, scripts, and tools appropriately understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service make sales or recommendations for products or services that may better suit client needs take part in training and other learning opportunities to expand knowledge of the company and position adhere to all company policies and procedures **education**: - bachelor's (required)...
Software engineer remote - colombia *only cvs submitted in english will be considered* the opportunity: anthology offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. the company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. we are the analytics and data experts at anthology. our team builds insightful products that strategically and effectively utilize the data lake while making those solutions flexible and reusable enough to be used internally as well. we deliver products and services for analytics, data science, business intelligence, and reporting. specific responsibilities will include: - learning quickly and developing creative solutions that encompass performance, reliability, maintainability, and security - participating in the development lifecycle of report generation (requirements gathering and analysis, development, testing and release) - designing, developing, and maintaining business intelligence solutions and reporting dashboards and views using bi tools such as aws quicksight - creating and maintaining automation frameworks and testing tools for the qa team - creating and maintaining automated test cases that ensure comprehensive testing according to syst...
International agency focusing on creating innovative ecommerce & web solutions is looking for a new administrative expert to join our team. ecommerce is the fastest growing industry & we focus on helping clients get successful online brands. with us ...
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