8+ years of direct sales or business development in software, cloud or saas markets selling to c-level executives experience would you like to be part of a team focused on accelerating adoption of amazon's analytics suite including amazon redshift, amazon glue and amazon quicksight? do you have the business savvy, technical background, and sales skills necessary to help position amazon as the cloud provider of choice for our analytics infrastructure? amazon web services is looking for specialized sellers to help establish aws analytics solutions as the market leader solutions. we built aws analytics services to give customers the agility to respond to the need of collect, enrich and use the data in a simple and powerful way. customers can scale up or scale down on-demand, providing users with the resources they need, all without deploying and operating infrastructure. you will be responsible for working with enterprise customers and their existing aws account representatives to qualify and pursue sales opportunities for cloud based end analytics workloads. you will engage with our demand generation, segment sales, solutions architects, partner and marketing organizations to drive opportunities to closure. your commitments will include quota accountability, driving platform adoption within enterprise accounts, running programs and ensuring success at scale. enjoy working with enterprise customers. the role of a specialized seller requires someone who simultaneously acts as a market maker, operator, and general manager for their own customer accounts. with a focus on cu...
The finance reporting intermediate analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the finance team. the overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory guidelines. **responsibilities**: - support the analysis and submission of reports to various constituencies (local regulators, sec, fed, occ, etc.) based on requirements such as us gaap, us regulatory, and local statutory reporting - assist with closing the books and sub-ledgers, including passing appropriate required adjustment entries and consolidating financials at the end of each accounting period - assist with financial and management reporting, planning and analysis, metrics, monitoring and forecasting - document and establish business requirement documents, review test scripts, and interact with business partners to ensure successful migrations of key technology releases - identify and resolve problems using basic finance knowledge, escalating as needed - assist with the implement work flow or process change and redesign - assist in the management of one or more processes, reports, procedures, or products - execute processes and procedures within defined parameters **qualifications**: - 2-5 years of previous experience required - structured query language (sql) and/or statistical analysis system (sas) experience preferred - self-motivated and detail oriented - working knowledge of related industry p...
5+ years of data querying languages (e.g. sql), scripting languages (e.g. python) or statistical/mathematical software (e.g. r, sas, matlab, etc.) experience - 4+ years of data scientist experience - experience with statistical models e.g. multinomial logistic regression - bachelor's degree and 8 years of experience or master's degree and 4 years of experience - open to relocation to mexico (mexico city) gaiic provides opportunities to innovate in a fast-paced organization that contributes to game-changing projects and technologies that get deployed on devices and in the cloud. as a data scientist at gaiic, you are proficient in designing and developing advanced generative ai based solutions to solve diverse customer problems. you will be working with terabytes of text, images, and other types of data to solve real-world problems through gen ai. you will be working closely with account teams and ml strategists to define the use case, and with other scientists and ml engineers on the team to design experiments, and find new ways to deliver value to the customer. a day in the life here at aws, we embrace our differences. we are committed to furthering our culture of inclusion. we have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. we have innovative benefit offerings, and host annual and ongoing learning experiences, including our conversations on race and ethnicity (core) and amazecon (gender diversity) conferences. amazon’s culture of inclusion is reinforced within our 16 leadership principles, which remind team members t...
**what will i be doing?**: - ensuring the correct flow of operations in the company by completing the refunds received in different countries where the company has a presence. - performing daily routines that include: processing and ensuring the corresponding manual refunds within the established deadlines, contacting banks and processors for confirmation of refunds, analysis of reports and contact with the technical area to solve possible technical problems. - identifying and reporting issues and follow-up corrective actions to resolve differences and deficiencies. - managing tight slas and prioritizing workload according to urgency. - working closely with other departments of the company. **what skills do i need?**: - bachelor’s degree in administration or any other related field (in process or completed). - 1+ years of administrative or back office experience, preferably in a multicultural environment. - fluent in english and spanish - strong excel skills, ability to handle large amounts of data and to create reports. - high attention to detail, excellent analytical skills, systematic and well-organized. - ability to adapt to change quickly and multi-task....
+2 years of technology related sales, business development or sales engineering/consulting experience; - demonstrated track record of exceeding established business goals; - proficiency in portuguese and english. we have an exciting opportunity for an inside sales representative to join our fast growing team. you will be responsible for working with a team of account managers, partner managers, solution architects and aws partners to help grow the aws business in the brazil. you will be deeply immersed in territory planning and own broad reach activities to promote our services and help the customers in the cloud journey. you will play a pivotal role in supporting the rapid expansion of aws in the segment through lead management, pipeline control, opportunities management and ownership of a defined territory. this is an unique opportunity to play a key role in an exciting, industry-leading, technology business focused on making an impact to our customers and communities! **responsibilities**: - develop a territory plan with account managers and team that drives the growth across each territory; - manage and control a high volume of opportunities at the same time, directly or throughout partners; - support customer business processes to reduce friction and enable the adoption of new services; - accelerate the adoption of aws services in a defined territory with an ultimate goal of revenue growth; - be able to articulate compelling value propositions around aws services and solutions; - ensure customer satisfaction in your assigned territory; - meet or exceed ...
¡oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿quieres saber por qué rappi? - ️ vemos oportunidades donde otros ven problemas; - ️ vemos cercania donde otros ven distancia; - ️ vemos adrenalina donde otros ven presión. Únete a un equipo donde todos somos capaces de todo, donde todos tenemos las mismas oportunidades, sin importar género, raza, orientación sexual, religión, nacionalidad, edad, discapacidad, formación o experiência. ¿te ha gustado lo que has leído hasta ahora? descubre cómo entregarás magia junto con nosotros a través de tu misión rappi revisa cómo impactarás nuestro ecosistema: as a product lead within growth, you will be owning the design and development of acquistioniq, the platform powering the growth of rappi. the platform has helped rappi reduce the paybacks for rappi paid marketing from 48+ months to 8 months. the team has an ambitious goal of targeting an m-12 retention rate of 30%. acquistioniq, one of the most advanced platforms of its kind, is the growth machine that helps rappi marketers improve user acquisition and drive user engagement. you will be driving projects on advanced marketing measurement, predictive audience, and dynamic creatives to power the next generation of the platform. you will work alongside the director of adtech and martech and a cross-functional team of marketing, engineering, and data science to define the vision and strategy and translate them into a clearly defined and executable ...
Heinsohn business technology a colombian software company with a wide range of clients across the americas is looking for top-notch professionals to be part of our international team as a **sql developer**. **requirements**: - 4-year college degree preferred - 2-4 years related job experience - strong proficiency with sql - data warehouse experience - microsoft ssis experience - proficient in microsoft excel - high attention to detail - excellent problem-solving skills - ability to adapt and multi-task - intermediate/advance english level **main responsibilities**: - own and manage multiple databases - build systems to automate the flow of data - assist with building and maintaining our data warehouse - other day to day tasks as assigned **conditions and benefits**: - full-time contract - 100% remote work - working hours: monday to friday from 8 am to 6 pm - growth opportunities - support in health insurance. - access to technical certifications and development plans - half a day free on birthday: on the month of your birthdate. - family day - bonus on special days: marriage, birth of son or daughter, master’s degree tipo de puesto: tiempo completo salario: $8.000.000 - $10.000.000 al mes pregunta(s) de postulación: - whath is your salary expectation? per month - how many years of experience do you have with sql and data warehouse? - what is your englis level? from 10% to 100%, where 100% is a bilingual level. educación: - licenciatura terminada (deseable)...
8+ years of direct sales or business development in software, cloud or saas markets selling to c-level executives experience would you like to be part of a team focused on accelerating adoption of amazon's databases suite including amazon aurora, amazon redshift, amazon rds and amazon dynamodb? do you have the business savvy, technical background, and sales skills necessary to help position amazon as the cloud provider of choice for our databases infrastructure? amazon web services is looking for specialized sellers to help establish aws databases solutions as the market leader solutions. we built aws databases services to give customers the agility to respond to the need of collect, enrich and use the data in a simple and powerful way. customers can scale up or scale down on-demand, providing users with the resources they need, all without deploying and operating infrastructure. you will be responsible for working with enterprise customers and their existing aws account representatives to qualify and pursue sales opportunities for cloud based end databases workloads. you will engage with our demand generation, segment sales, solutions architects, partner and marketing organizations to drive opportunities to closure. your commitments will include quota accountability, driving platform adoption within enterprise accounts, running programs and ensuring success at scale. enjoy working with enterprise customers. the role of a specialized seller requires someone who simultaneously acts as a market maker, operator, and general manager for their own customer accounts. with a...
Job description: about the function: our finance team deliver sustainable growth for our business, customers, and much-loved brands. we’re part of a $12.2 billion gross profit organisation, responsible for driving an exceptional level of performance and creating the potential for future growth. whether we’re utilising our digital capabilities and analytics to inform our business strategy or creating capacity to invest in the future — no two days are the same in our finance team. wherever your skills lie, we’ll help you to learn and develop, supporting you along the way in our inclusive culture. about the team: financial planning and analysis (fp&a;) experience is part of global business operations and provides oversight on financial activities and controls focused on management p&l; reporting, external reporting and financial planning and analysis. the department is responsible for the interpretation of financial data, the coordination and management of financial reporting, the management of the p&l; and balance sheet delivering solutions that will increase insight and transparency. the department responsibilities also include ensuring there is a true and fair representation of business performance at the cut-off point for the period and transparency on financials for business performance management. about the role: - perform extensive financial analysis and bring insight to the data from different business dimensions. - lead the onr cycle for trade spend and support p&l; creation. - ensure delivery of a robust annual plan, monthly performance rhythm and analys...
The analyst is an intermediate-level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the institutional banking team. the overall objective of this role is to act as strategic advisor to our clients. global subsidiaries group (gsg) client desk relationship manager is an effective banking coverage area; focus to understand client´s agenda and business priorities, appropriately meet those needs while enhancing customer’s satisfaction and increasing citi share of wallet. client desk relationship manager covers a relevant portfolio of multinational clients, strategically deepening and cross selling current relationships, whereas adhering to high risk and controls standards. clients under management are mainly existing clients, with flow business / transactional banking needs as cash management, international trade, working capital, fx (foreign exchange), financing needs, among others. **responsibilities**: - participate client transactions, projects or assignments - partner with senior corporate banking officers and professional - conduct economic/financial research - provide evaluations of a company’s financial performance compared to overall industry and market trends or data **qualifications**: - 2-5 years of relevant experience - consistently demonstrate clear and concise written and verbal communication - demonstrated planning and organizational skills **education**: - bachelor's...
Join to apply for the backend developer (remote) role at zengrc founded in 2009, zengrc is a leading governance, risk, and compliance (grc) saas solution provider, offering two robust products: zengrc and zengrc pro. recognized for its in-house grc expertise, zengrc delivers simply powerful grc solutions that guide organizations through compliance with ease and efficiency. zengrc stands out by offering a single price for comprehensive access to all modules and frameworks, ensuring users benefit from a seamless and cost-effective experience. dedicated to simplifying grc processes, zengrc continues to innovate and support organizations in achieving compliance and managing risk effectively. resumes should be written in english. job description we are seeking skilled back-end engineers proficient in python to join our dynamic team. the ideal candidate will have experience integrating with platforms such as jira, servicenow, and freshdesk. additionally, familiarity with crafting user prompts for ai-driven features will be considered a significant advantage. key responsibilities design, develop, and maintain scalable and efficient server-side applications using python. integrate third-party services and apis, including but not limited to jira, servicenow, and freshdesk, ensuring seamless data flow and functionality. collaborate with front-end developers to integrate user-facing elements with server-side logic. write clean, maintainable, and testable code, adhering to best practices and coding standards. participate in code reviews, providing and receiving constructive feedback t...
Agileengine is one of the inc. 5000 fastest-growing companies in the u and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :)what you will dolead the development, architecture, and technical strategy for our ios and android applications.build and maintain core app features, ensuring high performance and reliability.enhance user profiles to support customized training plans based on individual preferences.drive ml-based features to personalize user training programs and optimize workouts.oversee cross-functional collaboration with backend, infrastructure, and product teams to streamline development processes.provide technical mentorship to mobile engineers and help scale the team as needed.act as a technology consultant and fractional cto, making strategic recommendations for mobile growth, infrastructure scalability, and emerging technologies.ensure compliance with app store guidelines and maintain a smooth deployment process.must haves6+ years of experience in ios development, with a frontend-focused approach.strong experience with swift & swiftui, leveraging best practices for clean and efficient ui development.deep understanding of ios core services, including networking, threading, memory management, and data handling.proficiency in swift, covering syntax, data structures, control flow, optio...
Role: android developer english level: b2 or higher remote. location: anywhere in latam at zarego, we are a team of passionate developers dedicated to creating high-quality software solutions. we focus on solving complex problems and delivering innovative results. currently, we are seeking an experienced android developer to join our team. what you'll be doing: - develop and maintain an android native app that interacts dependably with bluetooth-enabled hardware devices - ensure consistent and precise data flow by setting up robust data collection protocols. - create user-friendly interfaces that clearly reflect insights from the collected data. - work closely with hardware teams to fine-tune how the app and devices communicate. - diagnose and solve connectivity issues to enhance performance and reliability. - engage in product refinement by incorporating user input and data-driven insights. - help expand and enhance app functionality over time. what we're looking for: - at least 3 years of hands-on experience building android apps professionally. - deep understanding of android sdk, different versions of android, and adaptation across devices and screen sizes. - skilled in k/oras used in android development. - prior experience working with bluetooth low energy (ble) protocols and implementation - understanding of restful apis to connect applications to back-end services. - familiarity with offline storage, threading, and performance optimization - experience with hardware-software integration projects - knowledge of android's lifecycle and design patterns. - eng...
Scope and mission employee life cycle (elc) : from hiring to retiring, gbs hrs team is responsible to collect information and evidences to support hiring, national or international move, promotion, job changes, any type of termination. at any stage of the processes, gbs hrs is responsible for compliance and user experience. on and offboarding is also part of the gbs hrs scope of services. master data management (mdm) : gbs hrs team is responsible for data accuracy and data completeness according to the core model. connect to resolve (c2r) : gbs hrs team is responsible for knowledge articles that help employees to find answers to their queries at their fingertips. according to define process and sla, gbs hrs is providing feedback on employees’ requests. external workforce (ewf) : gbs hrs team is in charge of collecting and reporting on ewf data ipt (international permanent transfer) and lfh (local foreign hires): coordinate and monitor end-end ipt and lfh processes globally. support and guide regions with related activities including: immigration, relocation, tax, internal validation, on- and offboarding, physical arrival, follow-up the key missions expected from this role are: support improving the hrs core model support regional operations key responsabilities develop support defining the high level gbs hrs strategy and governance communicate with all impacted stakeholders align with neighboring functions on the target roles and responsibilities support finalizing and maintaining the core model documentation (process flow, key management rules, raci…) complete and enhance ...
Job description gatesource hr is partnering with a leading international organization in the manufacturing sector to recruit a seasoned financial director to be based in cartagena, colombia. this role offers an exceptional opportunity for an experienced finance leader to take on a strategic position, overseeing all financial, administrative, and compliance functions within a dynamic and growth-focused business environment. about the role as the financial director, you will be responsible for leading the organization’s financial operations and administrative functions. your primary mission is to ensure sound financial planning, compliance with international accounting standards, and effective management of financial resources. you will play a key role in supporting strategic business decisions and ensuring that internal controls, reporting, and governance are aligned with corporate goals. key responsibilities lead the preparation and management of the company’s annual operating and capital budgets. provide strategic financial insights and support to the executive team, contributing to the development and monitoring of business kpis. prepare high-level reports and financial documentation for the board of directors. ensure accurate, timely financial reporting aligned with local regulations and us gaap/ifrs standards. oversee internal and external audits, and ensure adherence to internal policies and regulatory requirements. manage daily accounting functions, including payroll, procurement, vat, and import-related financial activities. monitor and foreca...
As a payments sales senior associate you will be responsible for proactive client engagement, collaboration with multiple internal partners, and development of solutions to meet strategic and complex needs of our corporate clients. you will also support key programs such as marketplace creation, corporate treasury, interest rate management, development of assets to highlight jpm capabilities. as such, the role involves working with merchant services, working capital & trade, treasury services sales, corporate bankers, the investment bank and other product teams to ensure the appropriate coordination and growth of the defined segments. job responsibilities help grow the portfolio assist in the management of cross-functional/regional deals - support new bids by coordinating with product partners to develop solutions, understand/build pricing and profitability models, support rfp/rfi submissions, prepare client research, pitch materials, etc. gain a firm understanding of clients treasury and payments objectives and build a deep understanding of industry, including understanding complex liquidity and payments structures develop account plans, briefing memos and support relationship reviews in partnership with the client service organization; understand the client's account structure, cash flow, product usage and global setup develop strong relationships within client’s treasury organizations - anticipate client needs/challenges and proactively engage appropriate . morgan payments partners to develop comprehensive solutions support and maintain existing business through high lev...
Job title: invoice coordinator location: remote (cst time zone) salary range: up to 1200 usd work schedule: monday - friday, 8:30 am to 4:30 pm (cst) note: independent contractor position company overview: sagan is an exclusive membership community for top executives, founders, and ceos seeking to hire and maximize the impact of international talent. we bridge the gap between global talent and us-based businesses, connecting candidates from vibrant regions like latin america, the philippines, india, pakistan, bangladesh, and africa with leading american companies. discover a world of career possibilities with sagan. about the company: sagan represents a growing us-based maritime services company that specializes in delivering precise, high-integrity survey management and operations support. their team values professionalism, discretion, and service excellence. position overview: we are seeking a detail-oriented and highly organized invoice coordinator to support invoicing operations for our clients accounting and operations team. this role is focused on ensuring invoices are prepared and sent accurately and on time. over time, there may be opportunities to take on light collection tasks, but invoicing will remain the core responsibility. key responsibilities: prepare, issue, and track invoices with accuracy and timeliness.route and manage a high volume of incoming emails to the correct account managers.process billing based on client quotes and maintain clear financial documentation.communicate professionally with clients and team members across global time zones.ma...
Role: android developer english level: b2 or higher remote. location: anywhere in latam at zarego, we are a team of passionate developers dedicated to creating high-quality software solutions. we focus on solving complex problems and delivering innovative results. currently, we are seeking an experienced android developer to join our team. what you'll be doing:develop and maintain an android native app that interacts dependably with bluetooth-enabled hardware devicesensure consistent and precise data flow by setting up robust data collection protocols.create user-friendly interfaces that clearly reflect insights from the collected data.work closely with hardware teams to fine-tune how the app and devices communicate.diagnose and solve connectivity issues to enhance performance and reliability.engage in product refinement by incorporating user input and data-driven insights. help expand and enhance app functionality over time. what we're looking for: at least 3 years of hands-on experience building android apps professionally.deep understanding of android sdk, different versions of android, and adaptation across devices and screen sizes.skilled in k/oras used in android development. prior experience working with bluetooth low energy (ble) protocols and implementationunderstanding of restful apis to connect applications to back-end services. familiarity with offline storage, threading, and performance optimizationexperience with hardware-software integration projects knowledge of android's lifecycle and design patterns. english proficiency at b2 level or above. nice t...
About the function: our finance team deliver sustainable growth for our business, customers, and much-loved brands. we're part of a $12.2 billion gross profit organisation, responsible for driving an exceptional level of performance and creating the potential for future growth. whether we're utilising our digital capabilities and analytics to inform our business strategy or creating capacity to invest in the future - no two days are the same in our finance team. wherever your skills lie, we'll help you to learn and develop, supporting you along the way in our inclusive culture. about the team: financial planning and analysis (fp&a;) experience is part of global business operations and provides oversight on financial activities and controls focused on management p&l; reporting, external reporting and financial planning and analysis. the department is responsible for the interpretation of financial data, the coordination and management of financial reporting, the management of the p&l; and balance sheet delivering solutions that will increase insight and transparency. the department responsibilities also include ensuring there is a true and fair representation of business performance at the cut-off point for the period and transparency on financials for business performance management. about the role: - perform extensive financial analysis and bring insight to the data from different business dimensions. - lead the onr cycle for trade spend and support p&l; creation. - ensure delivery of a robust annual plan, monthly performance rhythm and analysis. - ensure delivering ...
Company description folks is a high-end visual effects studio headquartered in montreal since 2012, with offices in toronto and bogotà. we have built a solid reputation in the industry as an artist-driven boutique studio. we value detail-oriented design through teamwork and creativity. we are known for great storytelling through high-end visual effects. folks es un estudio de efectos visuales de alta gama con sede en montreal desde 2012, con oficinas en toronto y bogotá. hemos construido una sólida reputación en la industria como un estudio boutique dirigido por artistas. valoramos el diseño orientado a los detalles a través del trabajo en equipo y la creatividad. somos conocidos por contar grandes historias a través de efectos visuales de alta gama. **job description**: we are currently seeking for a talented and experienced** managing producer** to join our bogotà team. the managing producer oversees day-to-day production activity for the studio. the person is responsible for training, scheduling and day-to-day management of producers and production staff, and act as a liaison between production and other departments. the managing producer is also key role in disseminating and implementing production and bidding best practices and consistent workflows across the production team, with the goal of maintaining the best possible relationships with all folks clients, and the best possible creative and financial outcomes for every show. **responsabilities**: communicate a consistent and compelling picture of the company's position as a world-class vfx studio to c...
Job description : about the function: our finance team deliver sustainable growth for our business, customers, and much-loved brands. we’re part of a $12.2 billion gross profit organisation, responsible for driving an exceptional level of performance and creating the potential for future growth. whether we’re utilising our digital capabilities and analytics to inform our business strategy or creating capacity to invest in the future — no two days are the same in our finance team. wherever your skills lie, we’ll help you to learn and develop, supporting you along the way in our inclusive culture. about the team: financial planning and analysis (fp&a;) experience is part of global business operations and provides oversight on financial activities and controls focused on management p&l; reporting, external reporting and financial planning and analysis. the department is responsible for the interpretation of financial data, the coordination and management of financial reporting, the management of the p&l; and balance sheet delivering solutions that will increase insight and transparency. the department responsibilities also include ensuring there is a true and fair representation of business performance at the cut-off point for the period and transparency on financials for business performance management. about the role: - perform extensive financial analysis and bring insight to the data from different business dimensions. - lead the onr cycle for trade spend and support p&l; creation. - ensure delivery of a robust annual plan, monthly performance rhyth...
Será responsable de gestionar y mantener los sistemas en línea utilizados por los diferentes equipos de una organización. debe tener un profundo conocimiento de los sistemas en línea utilizados por la organización, incluyendo monday, gsuite, facebook business manager, youtube content owner, synthesia, wochit y otras herramientas relevantes. además, debe tener habilidades en la gestión de datos y seguridad informática para garantizar el correcto y seguro uso de equipos, plataformas y datos dentro de la organización. las responsabilidades clave incluyen: gestionar y mantener los sistemas en línea utilizados por los diferentes equipos de la organización. garantizar que los sistemas estén actualizados y funcionando correctamente. supervisar el uso de los sistemas y garantizar que se utilicen de manera segura y eficiente. proporcionar soporte técnico a los usuarios cuando sea necesario. colaborar con otros equipos de ti y proveedores externos para resolver problemas técnicos. implementar y hacer cumplir políticas de seguridad informática. mantener la privacidad de los datos de la empresa y de los clientes. somos una consultora de executive search. trabajamos en américa latina y españa. somos reconocidos por nuestro equipo senior, la calidad de nuestro delivery y la especialización por áreas. **requisitos**: el business system manager debe tener excelentes habilidades de comunicación para trabajar efectivamente con otros miembros de la organización y proveedores externos. además, debe estar actualizado sobre las últimas tendencias y desarrollos en el campo de los s...
Cloud operations engineer - nice systems we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description the cloud appops has the following duties: - perform operational duties including application server health checks and service recycling. - identify and resolve operational issues (e.g., batch failures, network issues, client data feed errors). - monitor server performance, memory utilization, cpu, file systems, databases, and batch jobs. - maintain operational documentation, such as incident tracking and run books. - produce metric reports including daily production status. - review client support tickets and requests under service slas. - resolve level 2 and level 3 issues (application support, databases, and data center related issues). document issues in the customer support portal. - provide on-call support outside regular hours and work during non-...
Credit and collection specialist page is loaded credit and collection specialist apply locations colombia - bogotá time type full time posted on posted 2 days ago job requisition id r-1868 position summary as member of the credit and collections team, you will provide professional and focused services to customers and optimize vantage’s cash-flow. you will be responsible for all collections activities on the assigned portfolios as well as for review of customers' credit reports and other relevant information to assess credit risk and make necessary recommendations and decisions. additionally, applying policies and procedures in the timely handling, processing and deposit of cash receipts will be one of your main tasks. essential duties and responsibilities handle complex customer portfolio with high impact in the business. review financial statements, customer´s commercial profile, sales forecast and establish credit limits and set payment terms. perform annual credit limit review for existing customers. manage customer relationship, which includes problem resolution and root cause analysis, identifying and proposing solutions to area manager. manage the relationship with customer service and other stakeholders in the business. provide insight into the calculation of the required provision for uncollectable balances. support requests from partner finance departments. utilize reporting area kpis to support activities, identify improvement opportunities and support their implementation. the ideal candidate desired background: bachelor’s degree in finance, economics, accoun...
We are seeking a highly skilled director to lead theplanning, scheduling, and optimization of workforce operations inour call center. the ideal candidate will ensure optimal alignmentof resources with demand patterns and design and test differentoutbound dialing strategies to maximize efficiency and revenue perlead and headcount. this role requires excellent interpersonal andleadership skills as it entails managing a team and extensivecollaboration with our performance marketing, insights, and techteams, in addition to the different operations teams. exceptionalanalytical capabilities, a proven track record in workforcemanagement (wfm), and hands-on experience with dialing software areessential for success in this role. key responsibilities: 1. workforce management strategy and leadership develop and implementeffective workforce management strategies to optimize resourceplanning and achieve kpis, including service levels, responsetimes, and productivity. collaborate closely with operations,quality, and technology teams to align workforce strategies withorganizational goals. design and optimize outbound dialingstrategies, including experience with different dialing modes(predictive, progressive, preview) to improve connect rates. applylead scoring and call prioritization methods to maximize conversionrates. define and track performance kpis for outbound operations,such as contact rate, conversion rate, drop rate, and agentefficiency. 2. workforce planning oversee short-term and long-termforecasting and resource planning based on historical data, currenttrends, and future ...
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