Rappi bogota, d. c. capital district, colombia rappi bogota, d. c. capital district, colombia get ai-powered advice on this job and more exclusive features. rappi is latin america's leading superapp, connecting millions of users with merchants, couri...
Reference data services analyst 2. c10. bogota citi bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the reference data services analyst 2. c10. bogota role at citi reference data services analyst 2. c1...
Nationwide, colombia | posted on 04/23/2025 we are looking for an experienced senior accountant / bookkeeper with exceptional organizational and accounting skills. this position requires that you have experience in cloud-based accounting tools (quickbooks and hopem) and handling the books of multiple entities. the ideal candidate must be agile and quick to respond, working closely with the fox team to ensure that every cent is accounted for, all vendors are paid in a timely manner, and that all money owed to us is collected in a timely manner. key responsibilities - prepare complete and accurate client invoices and send them out in a timely manner. - ensure that all invoices sent out are paid as scheduled. - prepare a payables report to be reviewed for approval by the leadership team. - set up approved payables transactions in the correct bank account. - set up and process security deposit refunds to residents, in coordination with the operations team - monitor the cash flow closely (ar and ap) and ensure that all bank accounts are funded accordingly, depending on the payables that are scheduled to be paid out. - reconcile credit cards and bank accounts on quickbooks. - record and review all property and tenant transactions in hopem. - set up the remote team’s payment on wise. - maintain inbox zero of the accounting email and communicate with the accounting team any important email received. - review subscriptions on a monthly basis and raise areas wherein we can streamline or save costs. - recommend cost-saving measures based on the company’s fi...
We’re looking for an outstanding leader to manage the operation of our in-house agency—someone who combines strong operational skills with the creative vision. in this pivotal role, you’ll develop and scale two key functions: a nimble internal creative studio supporting high-volume needs, and a forward-thinking creative team delivering exceptional work. you’ll design the systems and processes that empower world-class creative professionals, all while meeting the fast-paced demands of our business. you’ll lay the foundation for how our in-house agency expresses our brand to the world, partnering with senior leaders to champion the value of creativity and design. you’ll also drive the operational excellence needed to deliver flawless creative work across a wide range of projects. essential functions partner with the director of creative operations to design, implement, and optimize tools and systems that enhance team efficiency and creative performance. oversee resource management, budgeting, workflow optimization, project tracking, and the establishment of best practices across the in-house agency. lead onboarding and ongoing training for teams in project management platforms, ensuring seamless adoption and effective utilization. serve as the primary point of contact for incoming project requests, leveraging extensive experience in managing multi-channel marketing campaigns. maintain rigorous organization by tracking project details and confidently providing accurate cost and timeline estimates for new initiatives. act as a strategic partner and creative prob...
- work from home microsoft azure sql developer work from home microsoft azure sql developer at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for a microsoft azure sql developer to design and develop comprehensive views, functions, and procedures to implement complex data analytic functions. this is an excellent opportunity to be one of the key members of our engineering team and position yourself for unique career growth opportunities. what you will do: - act as an instrumental player in building the frameworks, data assets, and workflows for a high-functioning, operationally efficient, global business. - drive the automation process of collecting new data and the refinement of existing sources to continue improving our tools and build predictive analytics over time. - build systems and reporting to generate key insights about our investments, around our relationship base, and ability to attract capital and make new investments. - collaborate with cross-functional teams to solve complex problems across company infrastructure projects. - maintain...
Location bogotá, colombia (remote) salary/fee $600 - $1,800 usd / month (doe) reports to head of php are you an experienced drupal developer? are you looking for an exciting opportunity to work at an award-winning, innovative digital consultancy? are you smart, enthusiastic, and ready to help us architect modern, robust, and permanent software solutions? then this is the opportunity you’ve been searching for! the opportunity we’re seeking a senior drupal developer to complement and bolster our current team of talented developers. as part of the role, you will be architecting solutions, leading projects, working with our technical solutions team, contributing to our proposals, and helping to win new clients with your problem-solving and ideas. if you feel you have the ability to break down technical ideas into layman's terms, you will also have the opportunity to support our strategy team with new business pitches. you will get to explore new technology and influence our ways of working within our collaborative environment, you will learn from our existing team while also being able to contribute your own ideas to help us progress and innovate. we’re particularly keen to re-establish links back into the drupal community and we’re looking for a candidate who also shares this passion and enthusiasm. we will support you develop your skills and hope that you will help us develop ours; we are receptive to new solutions and love finding innovative ways of delivering modern software solutions. if you have something to contribute, such as new technology or a streamli...
The it service management (itsm) group within the digital enablement solutions team (des) at visa is seeking an it service manager with excellent communication skills, a strong sense of ownership, and the ability to work autonomously. this role involves driving excellence across all employee-facing technology services, simplifying and optimizing it services, and promoting a service culture focused on the employee experience. key responsibilities include: - continual improvement of services and processes - building strategic partnerships throughout the organization - managing services throughout their lifecycle - influencing decisions as a customer advocate - facilitating transparent communication and collaboration - providing clear, weekly reporting focused on results and milestones the ideal candidate should have a strong it background, understand the evolving needs of the business, and have a passion for process improvement. they should balance empathy with the ability to explain limitations, understand the cost implications of services, and be able to back decisions with data. excellent communication, interpersonal skills, and a commitment to delivering quality services are essential. the candidate must be comfortable providing itsm services autonomously and building strong relationships with staff and leaders globally. they should use analysis and relationships to improve the user experience in their region and beyond. the candidate will be expected to provide clear reporting and kpis on a monthly basis, and track milestones in our systems for visibility. the s...
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for call center supervisors to join our recruiting team and participate in different projects made up of multicultural teams distributed throughout the world. this person must be proactive, and detail-oriented and demonstrate excellent analytical abilities, as well as teamwork and multitasking skills. this is an excellent opportunity for those professionals looking to develop in one of the fastest-growing companies in the industry! to accompany our strategic growth objectives in hiring personnel and key roles. what you will do: - be responsible for managing and promoting the development of the recruiters in your charge. - generate evaluation and productivity reports, measuring management indicators. - coordinate the work team. here's what we're looking for: - at least 1 year of work experience in similar roles. - excellent communication skills. - great self-management capacity. - advanced english level. how we do make your work (and your life) easier: - 100% remote work (from anywhere). - excellent...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. corporate counsel elevate your career by joining our dynamic global organization as a corporate counsel in the legal department of iron mountain. in this pivotal role, you will be resolving legal issues arising primarily in north america relating to iron mountain’s customer agreements, partner and reseller agreements, and vendor agreements; collaborating with internal business partners (in particular business operations and the customer care organization) to develop strategies to mitigate customer and commercial dispute risks for north america. what we offer - be part of an ever-evolving global organization focused on transformation and innovation - a cu...
We all know every decision should be driven by data. but what about the data you don’t know? for years, the status quo in data aggregation has lacked visibility, moved slowly, and cost too much. leaving organizations to make critical decisions, day after day, without the whole picture. premise changes that. across 138 countries and counting, our technology connects communities of global smartphone users to source actionable data in real-time, cost- effectively, and with the visibility you need. so leaders inside organizations, non-profit agencies and governments can now make the best decisions under the best conditions. with premise, organizations win. and communities win, too. people can earn more from their opinions and discoveries. they can influence their cities for the better. and, unlike other data sourcing methods out there, they can do it all with full transparency that the data they’re gathering is going to an organization that values it, and values them. position summary we’re looking for an experienced data scientist to play a key role in driving data quality excellence and analytical insights within premise’s market performance operations team. in this role, you will ensure the accuracy, consistency, and timely delivery of high-quality data, working closely with cross-functional teams to improve our processes and data products. your efforts will directly influence the quality of premise’s market research studies and contribute to data-driven decision-making across the organization. as a key part of the team, you’ll not only oversee data quality but als...
Junior frontend developer (react.js / next.js) job opening > junior frontend developer (react.js / next.js) junior frontend developer (react.js / next.js) job title: junior frontend developer (react.js / next.js) employment type: remote number of vacancies: 1 job location: colombia job context: miaki, a leading provider of innovative digital solutions, is looking for a passionate and dedicated junior frontend developer with a focus on react.js and next.js. this is an exciting opportunity to work on dynamic web applications and collaborate with a skilled team of developers in a fast-paced environment. responsibilities: develop and maintain modern, responsive user interfaces using react.js and next.js work closely with ui/ux designers and backend developers to implement functional features write clean, scalable, and maintainable code participate in regular code reviews and team meetings optimize web applications for maximum speed and scalability debug and troubleshoot frontend issues in a timely manner key requirements: hands-on experience with react.js and next.js familiarity with restful apis and asynchronous request handling basic knowledge of git or similar version control systems understanding of frontend performance optimization techniques willingness to learn and adapt to new technologies good problem-solving skills and attention to detail good to have: experience with tailwind css or styled components familiarity with modern build tools like webpack, vite, or babel exposure to testing libraries such as jest or react ...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7.400 ci&ters; around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. hey everyone! this is thai viapiana from ci&t;'s talent attraction team :) i am looking for a software architect based in colombia to join our team. mission: shape and steward our end-to-end solution by translating high-level business requirements into scalable designs. guide the team to build with quality and agility across disciplines and time zones. key responsibilities: develop c4-style architecture diagrams and roadmaps, facilitate architectural decisions, collaborate with product teams to refine technical epics, ensure high coding standards, design ci/cd pipelines, mentor team members, and act as a technical liaison with stakeholders. required skills & experience: languages & frameworks : deep expertise in java (java 21) and spring boot , including reactive programming. microservices & messaging : experience in designing event-driven systems using kafka , rabbitmq , or pub/sub. data & storage : strong sql skills on postgresql , plus familiarity with caching and nosql solutions (e.g., redis). proficient with docker , kubernetes (gke), and api gateways . ci/cd & automation : solid experience building ci/cd pipelines and integrating automated testing. understanding of design patterns, c4 modeling, and non-functional requirements. soft skills : excellent communicati...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters; around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. at ci&t;, we are seeking a highly skilled and motivated mid java backend developer to join our team in brazil. you will contribute to an innovative project in a collaborative, innovating, transforming, and multicultural environment. as a senior java backend developer, you will lead the design and development of a scalable cloud-based solution, employing java, spring boot, and both sql and nosql databases. collaborating with cross-functional teams, you will ensure high-quality deliverables aligned with client expectations, all while being part of a team that thrives on collaboration, innovation, and transformation. key responsibilities: develop, test, and deploy software applications using java, spring, sql (postgresql), nosql. maintain and improve application performance, scalability, and reliability. create new features and enhance existing functionalities. conduct testing to ensure software quality and performance. share knowledge and mentor junior developers, fostering a culture of learning and growth. must-have skills: - k8s (kubernetes) - crunchy data – postgresql in k8s - redpanda - kafka - java - spring - jpa - junit - gcp - sql and nosql databases - advanced english #li-thai23 our benefits include: - premium healthcare - meal voucher - maternit...
You thrive on continuously improving and growing alongside the technological solutions we develop and deliver. as a detail-oriented and analytical professional, you have a passion for ensuring high-quality, robust, and efficient systems. you excel at identifying issues, optimizing processes, and collaborating with cross-functional teams to enhance software performance. this role is ideal for a proactive individual who enjoys problem-solving, takes pride in maintaining high standards, and is committed to delivering seamless user experiences by ensuring software meets the highest quality standards. who we are mas means more in spanish, so mas global’s name reflects our mission to create education opportunities for women and latinos in tech, just like the scholarship andi- eafit that made our latina founder’s story possible, from a low-income neighborhood in medellin to becoming top 100 hispanic in tech in the us. based in tampa, florida with a strong presence in colombia, argentina, and across latam, we give our clients in north america access to onshore and nearshore tech talent, to build digital pods or deliver projects to help drive innovation, from full stack software engineering and digital/cloud modernization to a growing practice on data engineering and ai. our future is bright, enabled by a diverse group of experts representing 10 nationalities, fresh talent like you, and a solid foundation on decade-long proven results with recognized corporations like johnson controls, jpmorgan chase, and dell. mas is a 100% hispanic and women owned company and has been recog...
Job tittle: specialist afr (oam) location: gsc bog administer air freight (afr) operations and customer service processes to drive movement of customer goods and information while achieving seamless end-to-end performance and profitability and maintaining quality and regulatory compliance as part of a customer centric team that meets and exceeds customer and corporate objectives, guidelines, and policies. key responsibilities: - take ownership of transport orders, ensuring timely pickup, and optimizing booking processes - prepare, control, and distribute necessary export documents, ensuring compliance to all origin export and destination import regulations. - collaborate with counterparts to validate and finalize documents. - assign tasks to supporting functions and monitor performance. - meet and exceed customer expectations as well as internal key performance indicators, - as customer first point of contact, provide exceptional customer service, promptly providing accurate information related to shipment status, documentation requirements, incident resolution and pricing/quotes. - record, track, resolve, analyze and take necessary corrective action regarding all exceptions/operational irregularities - proactively updating the customer. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands. - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer. - obtain and maintain all company systems and comm...
Specialist credit - portuguese or french exciting times at adidas! as we continue to grow, we’re building a pool of talented professionals for future opportunities in credit and collections. by applying, you’ll join our talent pipeline, and we’ll reach out when a role that matches your profile becomes available. we look forward to connect with you! purpose & overall relevance for the organisation: adidas gbs delivers high quality services for finance and accounting. in bogotá we are opening a new gbs center with the aim of serving the region countries in several processes. credit and collections are responsible for performing daily activities such as dunning and collection, dispute management and credit management. the team delivers all activities in a timely manner and with the required quality. the team supports projects, including process standardisation, tools implementation and other ad hoc projects. key responsibilities and general accountabilities: - establish a close and trustful relationship with the customer, proactively anticipating issues - ensure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment - drive timely collection by following up on overdue invoices with customers, collection agencies and end consumers - manage customer relationship, which includes problem resolution and root cause analysis, identifying and proposing solutions to area manager - assess & review the credit risk on the customer on a regular basis, calculate and suggest the required credit l...
***resumes in spanish will be rejected*** this role is for a full-time purchasing associate that will support our international sales and purchasing operations. fluent, professional-level english is a must. please do not apply if you do not fulfill this requirement. we will support you, train you, and offer a lot of growth opportunities for those who excel. join us and let’s grow together! responsibilities - research potential and existing clients using different research tools and platforms (such as equasis, ship info, shipserv, american bureau of shipping, among others) – user training on these tools will be provided. - build and maintain clients, vessels and key client personnel databases. - identify key suppliers based on product availability, pricing, payment terms, quality and lead time. - identify conferences and associations to join focused on the marine spares industry segment. - if selected, process the relevant paperwork needed to join these associations and conferences, when needed. - order management and tracking - track our clients’ orders from the moment they come into our system and its effective delivery. - manage the relationship with suppliers, and be their liaison on all open orders placed through them. - client support/q&a; - respond to clients’ queries regarding their orders in a timely manner. - basic data entry into key company systems (quickbooks, shipserv etc) - update our crm and information management tools. - elaborate and maintain key accounting and logistics documentation across the sales and purchase processes. quali...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters; around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. at ci&t;, we are seeking a highly skilled and motivated senior angular developer to join our team in colombia. you will contribute to an innovative project in a collaborative, innovative, transforming, and multicultural environment. position overview: as a senior angular developer, you will play a pivotal role in enhancing a large-scale rail management platform for an american train company. by implementing new features from scratch, you will employ your expertise in angular, java, and spring boot to craft functional and well-designed interfaces. partnering with a dynamic team, you will ensure that deliverables meet the rigorous standards and needs detailed by our business analysts. key responsibilities - develop, test, and deploy intuitive software applications using angular, java, and spring boot. - modernize existing interfaces and create new functionalities as specified by our business analysts. - collaborate effectively with stakeholders to define project requirements and technical solutions. - maintain and improve application performance, scalability, and reliability. - mentor junior developers and contribute to a culture of learning and growth. - drive innovation by leveraging your expertise in design patterns, unit tests, and object orientation. required skills - proficiency...
Application security engineer be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as an application security engineer working remotely in colombia, you’ll be a part of creating and delivering amazing customer experiences while you also #experiencettec, an award-winning employment experience and company culture. what you’ll be doing looking to use your expertise to protect and strengthen mission-critical systems and applications? in this role, you’ll lead efforts to secure new and existing applications by assessing risks, developing mitigation strategies, and embedding security best practices throughout the sdlc. you will: - lead security assessments and code reviews across web, mobile, cloud, and on-prem applications. - guide development teams on secure coding practices and implement effective security controls. - evaluate threats, conduct risk assessments, and define mitigation strategies. - maintain documentation on architecture, incident response, and security procedures. - stay current on emerging threats and support incident response efforts when needed. you’ll report to the executive director of information security and contribute to safeguarding our clients and enterprise data. during a typical day, you’ll - conduct vulnerability scans, penetration testing, and manage remediation processes. - use tools like sast, dast, and iast to continuously monitor application security. - collaborate with devops to embed security in ci/cd pipelines. - deliver security training to developers and internal te...
About scale army we’re a fast-paced team. as a business, we help u.s. companies grow top-tier offshore talent across sales, marketing, and operations. we’re scaling rapidly and are looking for a director of operations to help us move smarter, scale faster, and prepare for the next phase of growth. this is a high-impact role, and you’ll be reporting directly to our ceo. in this role, you’ll be in charge of day-to-day operational oversight , managing the teams in charge of recruiting ops, tracking operational metrics, ar/ap and bookkeeping, as well as strategic financial leadership alongside an bookkeeping team and a fractional cfo . this is perfect for someone who’s excelled in an ops role at a b2b company , has touched finance, and is now ready to lead company-wide operations . the role you’ll serve as a key partner to the ceo, owning our operational health while ensuring that our finances run smoothly. you’ll manage a team of 5 direct reports, who manage another 15. your goal is to help leadership make smarter decisions through data, planning, and streamlined processes. this is a job for someone who wants to one day become a coo, whether here or elsewhere. what you’ll do operational oversight - oversee recruiting operations, driving process efficiency and alignment with account management. - lead project management for process improvements, tool rollouts, and automation initiatives. - develop, document, and improve internal processes across teams to support efficient, scalable growth. - build and maintain business dashboards to track recruiting, finan...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. this position is remote and reports to the senior manager, gro fp&a; as financial planning & analysis sr specialist, you will be responsible for conducting various enterprise-wide financial activities, including budgeting, modeling, forecasting, month-end accounting and reporting to support decision making by senior management. as a key finance and a business partner, this individual will help drive efficiency improvements throughout the organization through various activities including financial and operational kpis, performance management, modeling, forecasting, and reporting tailored to enable decision-making by senior management. strong collaboration, rel...
Sap senior business process consultant isu our mission is to simplify life. we are looking to simplify and automate complex decision-making for customer centric industries, like utilities, financial services, logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. we are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience. key areas of responsibility and tasks - drive business process consulting by translating customer business processes into it solutions, including quality assurance - help position disruptive business innovation - support end-to-end solution design across all relevant solutions (onpremise, cloud, and hybrid), applying avertra’s methodologies - participate in transition planning of customer solution landscapes - drive deployment of sap model companies for a specific area of business - demonstrating profound knowledge of modeling standards and tools - support for pre-sales activities - performance of feasibility studies/solution reviews - support in escalated projects - taking over the responsibility from time to time as a (sub-)project lead - takes responsibility from time to time as team lead and supports respective line manager(s) in people development tasks - delivers customer workshops and training job task group business process consulting - business blueprinting - cut-over-planning - documentation - feasibility study - functional integration - global roll-out - model company based service deli...
Why softwareone? v success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser focused on delivering world class customer satisfaction and results. our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of employee satisfaction . we are humble . our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation the role join our services delivery team! we look forward to learning more about you and exploring how, working together, we can build an exceptional team. sr aws consultant devops full time | location: bogotá | hybrid model our people. this is what makes softwareone successful. about the role we are seeking a proactive and experienced devops engineer to design, implement, and maintain scalable ci/cd pipelines and automated infrastructure solutions on aws. in this role, you will manage container orchestration, ensure monitoring and security best practices, and collaborate closely with development and operations teams to improve delivery speed and application reliability. you will also guide clients on adopting agile and devops methodologies while troubleshooting complex aws infrastructure and...
Job description : iws americas operations director job location: perú, colombia or costa rica role description: lead the implementation and evolution of iws's operations in the region's countries, including warehouses and local distribution, ensuring alignment with business priorities and comprehensively addressing the needs and priorities of regional functions, while ensuring continuous improvement and quality of processes to deliver exceptional service to customers. key responsibilities: product development: - implement and manage fc-opex (first-choice operational excellence) in warehouse operations. - implement good management practices and controls in local distribution operations. - on-site support of operations at times of significant operational needs. - audit warehouse and local distribution processes according to up-to-date standards for processes, customer billing, rate adjustments, contracts, wms and tms utilization, fc-opex, h&s;, security, compliance, purchasing, and it/bpo. product owner: - be part of the work team that develops the product to support planning, understand deliverables, and communicate to the business. - define the work structure, ordered and prioritized, to be the basis for the iws country head - evangelize the business regarding the use of the methodology being delivered and define functional improvements for future product releases. - works closely with the country's head of iws to create medium-term plans for developing and implementing the product. financial: - support the iws head in the security of the customer ...
About intouchcx intouchcx is a global leader in customer experience management, digital engagement, and ai and automation solutions. we immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. for over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. about the job the business analyst plays a crucial role in enhancing the efficiency of business operations, ensuring the successful progression of projects, and the seamless operationalization of business processes. the role includes facilitating clear communication and alignment between stakeholders through workshops and strong relationship management. by developing comprehensive guides and training materials, the business analyst supports both project implementation and end-user engagement, ultimately driving the organization's success. as a business analyst, you will... - identify the analysis requirement, coordinate with teams, and finalize the specific requirement. - follow up on the progress of work items and communicate with project team members. - capture detailed minutes of meetings, while organizing and distributing relevant information to appropriate stakeholders. - ensure the project team adheres to the provided timelines and deliverables. - provide status updates on projects, indicate key milestones, and take project decisions to leadership for guidance. - gather, analyze, specify, validate, and document both busines...
We are looking for a highly capable senior client service and operations manager for our bogota team. this leader will direct and manage daily operations, focusing on optimizing efficiency, adhering to service level agreements, and fostering seamless interdepartmental coordination. key responsibilities include detailed performance metric analysis and the implementation of strategic process enhancements. this role will require both client service and operational management skills. responsibilities: - supervising staff, managing workloads, providing training, and conducting performance evaluations. - developing a high-performing team by fostering a positive work environment and supporting the team's professional development. - motivating and engaging employees, encouraging continuous improvement, and driving team performance. - manage our client relationships, understanding their need, resolving issues, and ensuring client satisfaction. - ensure adherence to service level agreements (slas) by monitoring and maintaining agreed-upon service levels. - contribute to the overall business strategy by developing and executing plans to achieve business goals. - identify opportunities for growth and expansion, exploring new business opportunities and developing strategies for growth. - staying up-to-date on industry trends and best practices, keeping informed about new technologies and approaches in the bpo. requirements - excellent (near-native) english proficiency is a requirement for this job. - 6+ years in a management position within a bpo environment. - stron...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. if you are looking for an organization that offers you development and new professional challenges, this is your opportunity! iron mountain is looking for accounts receivable specialists, who will be part of the north american accounts receivable team. these people will be in continuous interaction with american clients (advanced level of english essential), with the organization's sales and billing teams. it is a great opportunity for you to develop or exercise your skills in analysis, conflict resolution, negotiation, process standardization and continuous improvement, among other things. with your valuable contributions, you will help us maintain a healthy cl...
Executive director reports to: ceo, wpp media andina location: bogota, colombia role overview: the executive director, colombia, is a senior leadership role responsible for driving client satisfaction, retention, and growth across wpp media colombia....
Executive director reports to: ceo, wpp media andina location: bogota, colombia role overview: the executive director, colombia, is a senior leadership role responsible for driving client satisfaction, retention, and growth across wpp media colombia....
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