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HR DATA MANAGEMENT ADVISOR

Join or sign in to find your next job join to apply for the hr data management advisor role at scotiabank continue with google continue with google 1 week ago be among the first 25 applicants join to apply for the hr data management advisor role at s...


DIRECTOR COMERCIAL SCOTIA AT WORK

Únete a una organización que se preocupa por ti y por tu futuro. buscamos talentos como el tuyo para ayudarnos a dar forma a un entorno inclusivo donde puedas crecer y alcanzar tu máximo potencia. administrar el quipo comercial a cargo con el objetiv...


SUMMER STUDENT

Requisition id: 226941 we are committed to investing in our employees and helping you continue your career at scotiagbs




¡tu futuro profesional empieza en scotiagbs colombia!¿estás buscando una oportunidad única para impulsar tu carrera en un ambiente de constante crecimiento y desarrollo? en scotiagbs, parte del grupo scotiabank, te invitamos a ser parte de nuestro equipo.estamos buscando jóvenes talentos como tú, técnicos y tecnólogos en áreas administrativas, de recursos humanos, comunicaciones o tecnología (incluyendo todo tipo de ingenierías) , que estén próximos a iniciar su etapa productiva en el segundo semestre de 2025.aquí tendrás la oportunidad de: desarrollar tus habilidades en proyectos desafiantes. contribuir al éxito de una empresa líder a nivel global.¡y lo mejor de todo, ser parte de un equipo que valora tu actitud positiva y tus ganas de aprender !si eres un estudiante de bogotá con aval de tu institución para realizar tus prácticas y tienes ganas de transformar tu potencial en impacto real, ¡esta es tu oportunidad! ¡postúlate y empieza a construir tu futuro con nosotros en scotiagbs colombia! location(s): colombia : bogota : bogota
scotiagbs is a scotiabank group company located in bogota, colombia created to support different processes of the bank and the development and execution of its global services. we offer an inclusive, positive work environment, and competitive benefits. at scotiagbs, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive a...


PROFESIONAL II CARTERA CORPORATIVA O EMPRESARIAL

Colpatria multibanca del grupo scotiabank requiere profesional ii del portafolio de la cartera corporativa o empresarial. perfil: profesionales graduados en ingeniería industrial, economía, finanzas, administración de empresas u otras carreras administrativas y financieras. experiencia: mínimo dos (2) años de experiencia en áreas de análisis de crédito empresarial y/o de pyme, planeación, contabilidad, gerencia financiera, administración de portafolio o áreas afines. objetivo del cargo: realizar la estructuración de crédito (csm), para facilitar la toma de decisiones con los gerentes de cuenta. conocimientos: 1. nivel de inglés alto (80%) 2. alto conocimiento en análisis financiero y contabilidad. salario: 3.807.500 indefinido por colpatria+ beneficios extralegales. ciudad: bogotá...


SECURITY PLATFORM SPECIALIST

Requisition id: 223102 employee referral program – potential reward: $400,000.00 we are committed to investing in our employees and helping you continue your career at scotiatech. position: engineer, security platform engineering, orchestration and logistics purpose engineer in security platform engineering, orchestration and logistics team plays a critical role in shaping and communicating technical information, leading security platform related projects, executive reports, and data-driven insights. this position is essential for ensuring effective communication within the team and with stakeholders, as well as contributing to the development of key documentation and dashboards. to have a strong command of various software tools, including office 365, power bi, and jira, and possess exceptional communication and project management skills to support the team's objectives. accountabilities have ability to understand application and infrastructure concepts, and familiar with cloud technologies to incorporate processes into security strategies and document security solutions implementation. collaborate closely with members of the security engineering and development team to align content strategy with project goals and objectives. provide support and assistance as needed to achieve team objectives. collaborate with spe operation and support team members and vendors to understand operational challenges and requirements and assist with solutions to improve efficiency and accuracy. develop and maintain technical documentation, define and update process and procedures,...


DIRECTOR DE NORMALIZACIÓN DE ACTIVOS DE CRÉDITO

Colpatria multibanca del grupo scotiabank requiere director de normalización de activos de crédito empresarial y/o corporativo. perfil: profesional graduado en administración de empresas, finanzas, economía o ingeniería industrial con especialización en estrategia de negocios. ingles mínimo del 80% experiencia: 3 años en área de normalización de activos, crédito empresarial y/o corporativo. conocimientos: en procesos y acuerdos de reorganización, (ley 550, ley 1116). buen manejo de paquete de office, conocimientos de contabilidad, modelación financiera y análisis financiero. nota: salario integral...


QUALITY ASSURANCE FUNCTIONAL ASSOCIATE

Requisition id: 212320

we are committed to investing in our employees and helping you continue your career at scotiatech.


job purpose contributes to the overall success of the quality assurance | service management technology (smt) team under global engineering, operations & functions ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. key accountabilities execute, manage and co-ordinate testing for projects/releases which includes: design qat test plans; create the test documentation (functions, testcases, scripts); balance the need to mitigate risk with the optimal use of testing resources while adhering to qat policies, standards, and procedures. schedule and approve the release of projects into the qat environment, execute the sit (system integration testing) and defect management tracking. managing the uat phase via executing complex test plans and overseeing the execution of uat testing, coordinating resources, people and environments on a daily basis to meet the specific requirements for a project; manage multiple stakeholders with conflicting time and needs requirements; co-ordinate code delivery with external service providers. assess qat projects to determine the risk of releasing the code into the current test environment, specifically the possible impact to multiple projects, the degree of overlap in the applications and the code...


QUALITY ASSURANCE AUTOMATION ENGINEER SPECIALIST

Requisition id: 223192 employee referral program – potential reward: $400,000.00 we are committed to investing in our employees and helping you continue your career at scotiatech. position: quality assurance automation engineer specialist purpose: cca technology – retail digital engineering team is currently looking for an automation tester to join and assist with manual and automation testing for online banking (web) and mobile banking apps (ios, android). role: responsible for designing, developing and maintaining a modular, extensible and reusable test automation framework to enable continuous testing partner with development engineers during story and task breakdown to develop test approach that effectively covers all functional characteristics of a functionality responsible for manual testing to ensure functionality works as expected, before moving to automating the tests, and also running regression tests build, maintain and improve existing automation framework create, maintain and enhance test data required for manual and automation testing be / become a sme on usage of entire application suite, processes, workflows, etc. drive our automated testing process consistently work with product, design, and engineering team to collaborate on quality testing work with a mix of developers and other qa testers assist with production verification of functionality during production implementation/s must have: automation testing 3 to 5+ years of hands on experience planning, creating, and executing end to end test plans 3 to 5+ years of hands on experience create / d...


FULLSTACK SOFTWARE ENGINEER SPECIALIST

Requisition id: 223528 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. position: fullstack software engineer specialist purpose: cca technology – retail digital engineering team is seeking a senior full stack developer who is proficient in both - react js and node js, to help design, develop and implement cloud-based application/s for customers in the caribbean region. this developer will be working with a team of developers in toronto, dominican republic, chile to implement the solution. the successful candidate will have the opportunity to be extended for further projects, based on needs. typical day in the role : design, develop, and implement cloud-based applications, using in-demand languages and technologies (e.g. react js, node js) must have skills: 1) react (front-end) 3 to 5+ years of hands-on experience 2) node.js (backend for front-end layer) 3 to 5+ years of hands on experience 3) html, css, typescript 3 to 5+ years of hands on experience 4) working with authenticated and customer focused applications 3 to 5+ years of hands on experience nice to have skills: - experience with accessibility (implement accessibility related functions onto app – code, etc.) 3 to 5+ years of hands on experience - prior fi / scotiabank experience preferred (digital) - agile/scrum - fi/banking experience soft skills: - hit the ground ru...


INFORMATION SECURITY ADVISOR

Requisition id: 227418 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose the global identity & access management (giam), governance team is responsible for the governance of established security controls pertaining to identity and access management. the enterprise access governance (eag) team helps ensures scotia’s information security controls are in place and operating effectively to reduce risks to the bank. as an information security advisor within the enterprise access governance (eag) team you will be responsible for supporting the achievement of the bank’s information security objectives of integrity, privacy, and continuity by ensuring logical access is effectively governed for the enterprise. you will govern oversight over access management through recertification controls, privileged access and toxic combinations controls and processes for enterprise applications and platforms. you will also be responsible to carry out day-to-day operational tasks in support of identity and access management through design, development, and implementation of various reports, which can be leveraged to identify and remediate access as required. accountabilities enjoy working in a positive environment with highly motivated individuals that want to reduce the risks within the bank champions a customer focused culture to deepen...


CYBERSECURITY ASSOCIATE

Requisition id: 221573 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.
purpose contributes to the overall success of scotiabank uy cybersecurity strategy, ensuring specific individual goals, plans, and initiatives are executed/delivered to support the team’s business strategies and objectives. ensures all activities comply with governing regulations, internal policies, and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. implement the methodology, processes, and other security artifacts required in the vulnerability management of infrastructure components. monitor, follow up, and define specific actions to guarantee the security compliance and hardening of the organization's assets. ensure the implementation and maintenance of the cybersecurity tools and guarantee their configuration according to the baselines and internal standards. implement and maintain the data loss prevention program according to global policies and tools. manage and monitor the dlp exceptions process and inventory to mitigate the data leaked risk. establish security controls on identity and access management include the centralized provisioning and periodic certification of user identities, user accounts linked to those identities, manage...


SERVICE RELIABILITY ENGINEER

Requisition id: 229330 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose transforms complex data into actionable insights for scotiabank's international banking, executing specific performance objectives and initiatives that support business strategies while ensuring compliance with governmental regulations and internal policies. this role serves as the critical link between data and decision-making, enabling the achievement of business goals through timely, accurate analytics and reporting across international markets. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. participates in the design, development and support of business intelligence tools and dashboards following industry best practices. analyzes business data and identifies trends to provide actionable insights that support strategic decision-making. provides technical leadership in resolving data inconsistencies and reporting issues across business systems. supports and enhances reporting systems as required to accommodate new business applications and evolving requirements. demonstrates ability to implement and optimize reporting tools from 3rd party vendors. participate in technical assessments of 3rd party analytics tools and data vendors. ...


DATA ENGINEER ASSOCIATE

Id de la solicitud: 225751 gracias por tu interés en scotiatech, el nuevo e innovador centro tecnológico de scotiabank en bogotá.

Únete a un equipo ganador que promueve la creatividad y la innovación en un entorno cambiante, donde siempre estamos comprometidos con el logro de resultados, en una cultura inclusiva, diversa y de alto desempeño.

purpose contributes to the overall success of the development of data assets/data models serving international banking analytics. the specialist for data engineering will be responsible for using established templates for collecting, managing, and converting raw data into information via data pipelines and data bases to be consumed for business intelligence and advanced analytics applications. ensures all activities conducted are following governing regulations, internal policies, and procedures. accountabilities · champions a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. · participate in data engineering and transformation design to ensure highly scalable, extensible, and performant solutions. · collaborates in the coordination of the international banking data engineering community; supporting training and onboarding of new users, and support the implementation of data assets across international teams · hands on development supporting data integration, analytics and for on-prem and later cloud environments, to generate scalable data assets across scotiabank international markets · functions as a member of an agile team and helps drive ...


ASSOCIATE, FIRST LINE TESTING - GBM

Id de la solicitud: 207278 programa de referido de empleados – probable pago: $0.00 rango salarial : 82,588,876.00 - 137,648,055.00 el rango salarial indicado es solamente una guía. el salario ofrecido puede variar dependiendo de toda una serie de factores, que incluyen entre otros los conocimientos, experiencias y habilidades relevantes del candidato seleccionado. estamos comprometidos en continuar invirtiendo en nuestros empleados y ayudarte a continuar desarrollando tu línea de carrera en scotiabank. purpose while you will be situated in colombia, you will contribute to the effective design and execution of global banking and market’s (gbm) first line testing program globally; ensuring business strategies, plans and initiatives are carried out in compliance with governing regulations, internal policies, and procedures. in addition, this role also supports high priority initiatives such as risk assessment, issue management, and regulatory response for the overall program. accountabilities lead and/or support a variety of periodic (and/or ad-hoc) testing and quality assurance reviews. perform risk-based testing to assess the operating and/or design effectiveness of key gbm controls and processes in accordance with gbm first line testing procedures. the reviews will require good knowledge of gbm processes, products, and risks. testing will cover a broad variety of gbm-related procedures and risks, including regulatory onboarding procedures that impact gbm business trading activity (dodd-frank, emir, canadian trade reporting), and will require good knowledge of gbm process...


PROFESIONAL SENIOR DE NORMALIZACION DE CARTERA

Colpatria multibanca del grupo scotiabank requiere profesional senior de normalización de cartera. perfil: profesional graduado en administración de empresas, finanzas, economía o ingeniería industrial. experiencia: 2 años de experiencia en áreas de normalización de activos, crédito empresarial y/o corporativo. objetivo del cargo: analizar toda la información financiera del cliente, con el propósito de coordinar las actividades propias del manejo del portafolio asignado, recopilando toda la información necesaria para el análisis y elaboración de la propuesta crediticia para la normalización de cartera del segmento corporativo y empresarial.conocimientos: conocimientos en procesos y acuerdos de reestructuración (ley 550, ley 1116) inglés alto. salario: 5.000.000+ beneficios extralegales. ciudad: bogotá...


TREASURY ANALYST

Id de la solicitud: 229464 we are looking for a financial analyst - treasury to provide support treasury activities including bank´s relations, forex negotiation, cash flow projections and cash management. he /she will be responsible for research, analyze, build models and track financial data of the different business units as well the overall company. responsibilities support fx operations, including developing fx negotiations, filling regulatory forms, making payments to foreign partners, track usd movements and support any other fx activity. keep track on the ar and follow ups. support bank transactional portal: set up users, permits, limits and be key contact to the bank´s support for any requirement support credit card opertions: request credit cards for new employees, manage limits, ensure policy is applied and be key contact for any credit card requirement control and tracking of accounts transactions support treasury payments activities, including issuing checks, supporting payment (incl. tax payments), chamber of commerce regulatory requirements, opening and closing accounts, support cash management activities, including budget tracking, treasury plan, treasury report create account receivable reports and follow up with business partners ad-hoc project requested by the department requirements proven working experience as a finance analyst (treasury is a plus) experience dealing with banks proficient in spreadsheets, databases, ms office and financial software applications hands on experience with statistical analysis and statistical packages outstanding presentati...


CAPACITADOR FVE TARJETAS DE CRÉDITO

Banco colpatria del grupo scotiabank requiere capacitador fve tarjetas de crédito. perfil: tecnólogos graduados, o estudiantes mínimo de cuarto (4) semestre de administración de empresas o afines. objetivo del cargo: entrenar a la fuerza comercial de tarjetas de crédito en los beneficios y las características del producto. experiencia: con un mínimo de 1 años en proceso comerciales y logísticos, preferiblemente conocimientos en microsoft, manejo as400, qry....


FULLSTACK SOFTWARE ENGINEER SPECIALIST

Requisition id: 227972 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.
purpose the software engineer specialist is responsible for providing technical analysis, design, development, implementation, and support of mission critical applications. the incumbent is responsible for current and future implementation projects within the group, introducing new technologies to meet business objectives and providing technical consultation, risk management, decision support and guidance to all medium to high complexity development projects. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. build cost effective and efficient applications to meet business objectives by analyzing user requirements, providing technical specifications and design, developing/maintaining programs according to standards. the incumbent must ensure programs and applications developed meet the high availability, security, integrity, and reliability of the on-line transaction processing environment on time and on budget. provide recommendations on departmental standards surrounding systems architecture, application development, systems integration, data modelling, testing, performance testing as well as, performing reviews and walkthroughs of all major project del...


SCOTIAHELPS ADVISOR, FRONT END (BILINGUAL: ENGLISH/FRENCH)

Requisition id: 228091 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. purpose the scotiahelps advisor, front end (bilingual) is responsible for the maximization of collection recoveries on assigned credit products while minimizing collection costs. the incumbent conducts timely, effective collection follow-up/activity on assigned credit products in varying stages of arrears, as also current and written off accounts. the incumbent is expected to manage outbound and inbound calls for over multiple countries with adherence to established methodology by performing timely recovery. the incumbent should reduce delinquency rates through effective management, persuading the client towards a solution advising and offering appropriate payment solution schemes under the approved collection scripts. they should use all available resources and outlets available and should continuously employ extensive search methods seeking additional client data, via family or references in compliance with existing policies the incumbent is responsible for providing effective, straightforward and knowledgeable service through daily interactions to create a relationship of mutual trust and confidence with our customers, suppliers, peers and other employees. accountabilities 1. influence collection activity so as to provide the bank with optimal delinquency ratios: collect assigned accounts as per collection strategy, give attention to incoming collection calls, en...


SOFTWARE ENGINEER ASSOCIATE POWER BI

Requisition id: 229620 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.

purpose contributes to the overall success of the global human resources technology / solution architecture & engineering in colombia and canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. participate in the development and support of cost effective and efficient applications or prototypes of low to medium complexity according to standards to meet the demands of the high availability, complex, on-line transaction processing environment. this involves participating in the system design, developing the required programs, performing unit testing and participating in the integrated system tests. collaborate with business stakeholders and technical teams to gather requirements and deliver solutions. ensure data accuracy, performance, and compliance with governance standards. provide production and user acceptance testing application support to assigned applications by identifying, evaluating and re...


AML ANALYST - NAME SCREENING

Id de la solicitud: 221965 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs propósito contribuir al éxito general de la unidad de operaciones de aml en bogotá, colombia asegurando la ejecución de metas individuales específicas, planes e iniciativas en apoyo a las estrategias y objetivos del equipo. garantizar que todas las actividades realizadas siguen las normas, políticas internas y procedimientos. el analista investigará y evaluará la relación con el cliente para identificar posibles riesgos financieros, reputacionales, operativos y/o de cumplimiento, además de las actividades que posean riesgos de lavado de activos o financiación del terrorismo. de acuerdo con las necesidades y asignación de operaciones globales, y con una cultura centrada en el cliente, el analista puede cubrir, para banca canadiense y/o internacional, una o más de las actividades aquí descritas en áreas como enhanced due diligence, name screening, transaction monitoring, demarket, media search, entre otros. responsabilidades generales perseguir activamente operaciones eficaces y eficientes, garantizando la adecuación, adherencia y eficacia de los controles empresariales diarios para cumplir con las obligaciones con respecto al riesgo operativo, de cumplimiento normativo, de lavado de activos/financiación del terrorismo (la/ft) y de conducta, incluyendo pero no limitado a las responsabilidades bajo el marco de gestión de riesgos operacionales, el marco de gestión de riesgos de cumplimiento regulatorio, el manual global de pre...


ADMINISTRADOR JUNIOR FIDEICOMISOS

Banco colpatria del grupo scotiabank requiere administrador junior fideicomisos. perfil: profesional graduado de carreras afines al sector financiero. objetivo del cargo: se encargará de administrar los negocios fiduciarios para garantizando el cumplimiento contractual y control de los activos de acuerdo con las políticas de riesgo de la sociedad fiduciaria. debe contar con 2 años de experiencia en sector financiero o fiduciario y 1 de ellos en administración de fideicomisos, evaluación y administración de riesgos, contabilidad, manejo de office intermedio y de inglés básico....


SERVICENOW DEVELOPER

Requisition id: 219487 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose contributes to the overall success of the information technology & solutions (it&s) globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. works closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, and supporting applications software that is delivered on time and within budget. makes recommendations towards the development of new code or reuse of existing code. responsibilities may also include participation in component and data architecture design; performance monitoring, product evaluation and buy vs. build recommendations. provides guidance and training to less experienced analysts and programmers. understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day ...


ASESOR DE COBRANZAS BILINGÜE - PART TIME

Tiempo medio

Id de la solicitud: 228462 programa de referido de empleados – probable pago: $200.000,00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs


purpose el asesor de cobranzas bilingüe tiene la función de garantizar el cumplimiento de las estrategias y procedimientos del área, debe realizar la gestión de cobro a las cuentas asignadas y garantizar la rehabilitación de estas cuentas para maximizar la recuperación de las cuentas reduciendo las pérdidas. dentro de sus funciones se encuentra la gestión de cobro telefónica. debe brindar a los clientes un excelente servicio y brindar soluciones coherentes a su situación financiera. así mismo debe garantizar el cumplimiento de la meta establecida tanto a nivel cuantitativo como cualitativo. el propósito general del puesto es ejecutar la gestión telefónica diaria de cobro de los diferentes productos y cuentas en mora asignados (autos, tarjetas, hipotecas, pymes, leasing y cualquier otra forma de crédito retail), con el fin disminuir los niveles de morosidad asegurando un servicio de calidad al cliente bajo los estándares de ética y profesionalismo requerido dentro scotiabank. todo lo anterior, de acuerdo con normas, políticas, procedimientos y regulación aplicable a scotiabank, asegurando altos estándares de calidad y oportunidad, velando por los intereses del banco.



accountabilities 1. actuar como portavoz de la cultura enfocada en el cliente con miras a intensificar las relaciones con la clientela y aprovechar las relaciones, ...


SUPERVISOR DE EXPERIENCIA AL CLIENTE

Requisition id: 229151 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.
propósito lidera y supervisa la banca internacional y/o banca canadiense operando en scotiagbs colombia client experience centre a nivel global y garantiza que las estrategias de negocios, planes e iniciativas se lleven a cabo o se cumplan de conformidad con las normas, políticas y procedimientos internos vigentes. el enfoque principal del supervisor de experiencia al cliente será dirigir un equipo de asesores de experiencia al cliente (ccas) y actúa como su primera línea de contacto, asegurando que sean equipos de alto rendimiento centrados en el cliente, que ofrecen excelentes experiencias a los clientes y generan cambio e innovación. el supervisor de experiencia al cliente es responsable de proporcionar a los asesores de experiencia al cliente orientación y dirección relacionadas con el conocimiento del producto, los comportamientos de servicio al cliente, procesos y apoyo a las políticas y la funcionalidad del sistema. prácticas de ventas proseguir activamente las operaciones eficaces y eficientes de sus áreas respectivas, asegurándose de que los mecanismos de control diario del negocio sean suficientes, se asimilen y sean eficaces para cumplir las obligaciones con respecto al riesgo operacional, el riesgo de cumplimiento normativo, el riesgo de lavado de dinero y financiamiento del terrorismo y el riesgo de conducta, por ejemplo, pero sin limitarse a las responsabilida...


[VH-739] - AGENTES DE COBRANZAS BILINGÜES

**requisition id**: 32394 our group has a strong commitment to promoting a workplace where you feel supported by your supervisors, in a way that ensures your success and that of each customer. el oficial de cobranzas, centro de contacto, es responsable de maximizar la recuperación de cobros en productos de créditos asignados y a la vez minimizar los costos de cobranza. el titular del puesto lleva a cabo actividades y seguimiento oportuno y eficaz de la cobranza para productos de crédito asignados en varias fases de pagos atrasados. se espera que el titular del puesto gestione llamadas de salida y de entrada para múltiples países, apegándose a la metodología establecida llevando a cabo una recuperación oportuna. el titular del puesto deberá reducir los índices de morosidad a través de una gestión eficaz, persuadiendo al cliente hacia una solución y ofreciendo soluciones de esquemas de pago adecuadas. deberán utilizar todos los recursos y puntos de venta disponibles y deberán emplear continuamente métodos de búsqueda extensivos buscando datos adicionales de los clientes, a través de la familia o referencias, apegándose a las políticas existentes. el titular del puesto deberá utilizar mucha creatividad y perseverancia en la gestión de cuentas problemáticas para obtener la cooperación del cliente, previniendo la categoría sin devengo de intereses o cancelación en libros y protegiendo el interés del banco. el titular del puesto es responsable de establecer, negociar y cumplir las metas u objetivos específicos que tendrán como resultado alcanzar altos níveles de productivida...


SECURITY ANALYST | [ZHF-041]

Position: cybersecurity analyst , security platforms engineering - onboarding and delivery purpose contributes to the overall success of the onboarding and delivery team in thesecurity platforms engineering department in canada and globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities · champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. · work collaboratively within a team of security professionals and across the organization in matters of security, logging, and custody of security events and troubleshooting. · respond to incidents; resolve, triage, or escalate as appropriate to meet and exceed sla metrics. · support and maintain key production systems, ensuring 7/24 availability. · document and keeping comprehensive records of log sources, configurations, analysis procedures, troubleshooting and incident reports. · provide input to management reporting including executive summaries, condition status reporting, statistics, and action item tracking. · knowledge of various operating systems such as (linux, windows, aix, as400 and so on) · familiarity with the specific cloud platforms the organization uses (e.g., google cloud, aws, azure,) and their logging and monitoring services. · understanding of network protocols and the ability to analyze network...


DIRECTOR COMERCIAL SCOTIA AT WORK

Únete a una organización que se preocupa por ti y por tu futuro. buscamos talentos como el tuyo para ayudarnos a dar forma a un entorno inclusivo donde puedas crecer y alcanzar tu máximo potencial. misión: administrar el equipo comercial a cargo con ...


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