Recibidor (a) de mercancía / storekeeper a recibidor (a) de mercancía / storekeeper will manage the goods and deliveries moving along the hotel's areas and will ensure that these deliveries reach the appropriate destinations and logged according to the company's purchasing and procurement standards. **what will i be doing?** as recibidor (a) de mercancía /storekeeper, you will manage the goods and deliveries moving along the hotel's areas and will ensure that these deliveries reach the appropriate destinations and logged according to hilton's purchasing and procurement standards. specifically, you will be responsible for performing the following tasks to the highest standards: - receive and forward all goods and deliveries along the hotel's areas to the correct point of contact/storage area - keep accurate recordings of all incoming and outgoing goods - place orders through online procurement system - maintain exclusive control over central stores of the hotel with respect to issue releases, control over deliveries and hotel stock counts - adhere to all health and safety procedures particularly relating to food and beverage items - assist and support team members, managers and the wider food and beverage department in a team environment - offer excellent customer service to customers and guests **what are we looking for?** a recibidor (a) de mercancía /storekeeper serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and valu...
An assistant director of sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. what will i be doing? as assistant director of sales, you will be responsible for working closely with the senior management team to drive business needs and expand existing business through promotional efforts and sales channels. an assistant director of sales will work to develop the sales group and groom a high-performing sales team. specifically, you will be responsible for performing the following tasks to the highest standards: manage hotel sales and marketing plans to ensure theyaccurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments work closely with the senior management team to identify and drive focused activities on elements of the business that require additional support contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential guests produce accurate and timely reports that meet the needs of the hotel and the management company prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management tea...
Description - external a coordinador (a) de sgsst is responsible for implementing safety and risk management processes for assigned hotels to deliver a safe guest and member experience. what will i be doing? a coordinador (a) de sgsst, you will be responsible for implementing safety and risk management processes for assigned hotels to deliver a safe guest and member experience. a coordinador (a) de sgsst will also be required to carry out full investigations and audit the hotel to ensure health and safety compliance. specifically, you will be responsible for performing the following tasks to the highest standards: · assist the health and safety manager with managing health and safety (sgsst)/food sanitation compliance within allocated hotels · implement safety risk management practices in line with the company's health and safety policy · audit the hotel to confirm health and safety compliance · train health and safety issues to managers, supervisors and colleagues, confirming with the health and safety manager when appropriate · liaise with outside contractors and sales staff on matters of health and safety and food safety · assist the facilities department in monitoring contractors and enforcing health and safety standards as required · carry out food poisoning investigations, writing to manufactures as required and analysing hazard analysis information · carry out full accident investigations to include the collection of evidence, interviewing of staff and obtaining witness statements · liaise with facilities department to test fire and sprinkler systems and ensure they ...
A biling coordinator will assist in audit and closing of groups and events that occur within the hotel, to identify discrepancies between contract/addendum/banquet check and solving them with the corresponding areas, and delivered every group closed, to financial area. what will i be doing? as biling coordinator, you will assist in achieving a successful closing for every group and event that occur within the hotel, to achieve room nights and occupancy targets as identified in the annual budget plan for groups. the biling coordinator will support operation and administration of all groups. specifically, you will be responsible for performing the following tasks to the highest standards: adhere to the events and group yield policy in order to maximize revenue work with the sales and events teams to maximise corporate and group rates ensure proper implementation of reservations procedures and maximise conversion ratios in order to achieve targets ensure team members are developed effectively and generate a culture of high quality standards for relationship building, customer service, and billing and processing contracts build strong relationships with clients and team members in order to gain full understanding of their needs and work to serve them effectively actively participation in operational meetings to be informed of every group detail for billing purposes what are we looking for? a billing coordinator serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should ma...
Job description - guest service agent (hot0bpmt) job description guest service agent ( job number: hot0bpmt ) work locations work locations : hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. what will i be doing? as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent truly influences the first impressions of our guests and, therefore, are responsible for performing the following tasks to the highest standards: achieve positive outcomes from guest queries in a timely and efficient manner ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required ensure that the guest service manager is kept fully aware of any relevant feedback from guests and, or, other departments demonstrate a high level of customer service at all times attend appropriate training courses, when required, and assist with the night team's training and development efforts demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties maximize room occupancy and use up-selling techniques to promote hotel services and facilities use the correct procedures regarding the acc...
Job description job number: work locations hilton santa marta colombia calle 90 santa marta description - internal a coordinador(a) de sgsst is responsible for implementing safety and risk management processes for assigned hotels to deliver a safe guest and member experience. what will i be doing? the coordinador(a) de sgsst will be responsible for implementing safety and risk management processes, conducting full investigations, and auditing the hotel to ensure health and safety compliance. specific responsibilities include: assist the health and safety manager with managing health and safety (sgsst) and food sanitation compliance. implement safety risk management practices aligned with company policies. audit the hotel for health and safety compliance. train managers, supervisors, and staff on health and safety issues, coordinating with the health and safety manager as needed. liaise with outside contractors and sales staff regarding health and safety and food safety. assist the facilities department in monitoring contractors and enforcing health and safety standards. conduct food poisoning investigations, communicate with manufacturers, and analyze hazard analysis data. perform full accident investigations, including evidence collection, staff interviews, and witness statements. coordinate with the facilities department to test fire and sprinkler systems and ensure fire detection/prevention measures are in place. conduct weekly fire safety tours, noting deficiencies and reporting them. monitor and document results from safety and food sanitation audits. provide fire safe...
Job description - billing coordinator (hot0boco) job number: hot0boco work locations hilton bogota corferias, avenida el dorado, calle 26 corferias 1629 a billing coordinator will assist in auditing and closing groups and events within the hotel, identifying discrepancies between contracts, addendums, banquet checks, and resolving them with the relevant departments. the coordinator ensures that each group's billing is completed and delivered to the financial department. what will i be doing? as a billing coordinator, you will support the successful closing of groups and events, helping to meet room nights and occupancy targets outlined in the annual budget. your responsibilities include: adhering to events and group yield policies to maximize revenue collaborating with sales and events teams to optimize corporate and group rates implementing reservation procedures to maximize conversion rates developing team members and fostering a culture of high-quality service, relationship building, and accurate billing building strong relationships with clients and team members to understand and meet their needs participating in operational meetings to stay informed of group details for billing purposes what are we looking for? to succeed as a billing coordinator at hilton, you should embody the following qualities: experience with administrative tasks in the hotel or leisure sector excellent organizational and planning skills accountability and resilience flexibility to adapt to various work situations preferred qualifications include: knowledge of hotel property management systems (o...
A housekeeping attendant supports all housekeeping and laundry operations by managing guest requests and delegating tasks to team members to ensure efficient service and an exceptional guest experience. what will i be doing? as a housekeeping attendant, you will assist the housekeeping and laundry teams with daily activities, delegating tasks to maintain high standards within the hotel. your responsibilities include: maintaining high standards in housekeeping and laundry according to hotel brand standards. monitoring team performance, providing training, and promoting teamwork. delivering excellent guest service. managing room availability and coordinating with floor housekeeping supervisors. controlling department operations, including key management, incident logging, and linen and uniform handling. checking guest information in crm to meet preferences and requests timely. arranging flowers and special linen embroidery for occasions. managing lost and found items and donations monthly. checking and coordinating linen and uniform cleaning and repairs. overseeing document and personnel traffic within the department and managing linen releases. handling guest clothing releases daily for laundry services. closing laundry expenses monthly and managing supplies. replacing the laundry attendant during absences. what are we looking for? to succeed in this role, you should demonstrate: strong planning and organizational skills. effective communication skills, both oral and written. previous laundry experience. good interpersonal skills. intermediate computer proficiency, i...
Job description job number: general manager (hilton bogota corferias) (hot0bndz) work locations hilton bogota corferias, avenida el dorado, calle 26, corferias 1629 a general manager is responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience while managing profitability and guest satisfaction measures. what will i be doing? as a general manager, you are responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience. you will also manage profitability and guest satisfaction measures. specifically, your responsibilities include: managing ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded leading all key property issues including capital projects, customer service, and refurbishment making decisions in the best interest of the hotels and hilton delivering achievable hotel budgets and setting strategic goals providing effective leadership to hotel team members leading business planning efforts ensuring compliance with and exceeding hilton brand service standards controlling costs and sourcing revenue opportunities managing and developing the hotel executive team for career progression and succession planning holding regular briefings and communication meetings with the hod team responding to audits to ensure continuous improvement what are we looking for? a hilton general manager works on behalf of our guests and collaborates with team members. to succeed in this role, you should demonstrat...
A recibidor (a) de mercancía / storekeeper will manage the goods and deliveries moving along the hotel's areas and will ensure that these deliveries reach the appropriate destinations and logged according to the company's purchasing and procurement standards. what will i be doing? as recibidor (a) de mercancía /storekeeper, you will manage the goods and deliveries moving along the hotel's areas and will ensure that these deliveries reach the appropriate destinations and logged according to hilton's purchasing and procurement standards. specifically, you will be responsible for performing the following tasks to the highest standards: - receive and forward all goods and deliveries along the hotel's areas to the correct point of contact/storage area keep accurate recordings of all incoming and outgoing goods - place orders through online procurement system - maintain exclusive control over central stores of the hotel with respect to issue releases, control over deliveries and hotel stock counts - adhere to all health and safety procedures particularly relating to food and beverage items - assist and support team members, managers and the wider food and beverage department in a team environment - offer excellent customer service to customers and guests what are we looking for? a recibidor (a) de mercancía /storekeeper serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - positive attitude and good communicat...
A guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. what will i be doing? as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent truly influences the first impressions of our guests and, therefore, are responsible for performing the following tasks to the highest standards: - achieve positive outcomes from guest queries in a timely and efficient manner - ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required - ensure that the guest service manager is kept fully aware of any relevant feedback from guests and, or, other departments - demonstrate a high level of customer service at all times - attend appropriate training courses, when required, and assist with the night team's training and development efforts - demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties - maximize room occupancy and use up-selling techniques to promote hotel services and facilities - use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy - comply with hotel security, fire regulations and all health and safety legislation - act in accordance with polic...
**descripción empresa**: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. **misión del cargo**: técnico en operación hotelera o afines para desempeñar el cargo de recepcionista con experiência mínima de 6 meses **funciones del cargo**: importante cadena de la marca hilton solicita técnico en operación hotelera o carreras relacionadas a hotelería y turismo para desempeñar el cargo de recepcionista con experiência mínima de 6 meses en el departamento de recepción de un hotel. **requisitos**: inglés en un nível mínimo a2 **conocimientos informática**: word, excel, power point. **funciones**: atender al cliente de forma satisfactoria y oportuna garantizándole los servicios y las informaciones necesarias para que su estadía sea lo más agradable posible y obtener la su fidelización. manejar diariamente el área de hub del hotel (recepción, bar, snack bar) garantizando un nível óptimo de servicio al cliente cumpliendo los estándares de la marca hampton by hilton y metro hotels. **competencias**: liderazgo, organización y planeación, resolución de problemas, autonomía, proactividad, relaciones interpersonales y actitud de servicio al cliente. **salario**: $1.300.000 más prestaciones sociales (más recargo nocturno cuando aplique). ...
Job description job number:agente de teléfonos (job number:hot0bpxh ) work locationswork locations: hilton bogota carrera 7 no. 72-41 bogota 0 a switchboard telephonist accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. a switchboard telephonist accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. what will i be doing? as a switchboard telephonist, you will accept, deliver and respond to guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. a switchboard telephonist contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards: achieve positive outcomes from guest queries in a timely and efficient manneraccept and deliver all messages correctly and promptly for both guests and managementensure all wake up calls take place at the correct timedemonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriatehandle emergency calls immediately and relay comprehensive and accurate information, as requireddemonstrate a high level of customer service at all timescomply with hotel security, fire regulations and all he...
Job description - senior manager, architecture (dev01018)job descriptionjob number:senior manager, architecture (job number:dev01018 )work locationswork locations: hilton - colombia branch cra. 7 #72-41 bogota***the location for this position isbogota, colombia***this is your chance to be part of the hilton cala architecture, design & construction team that delivers exceptional properties that delight our guests, reward our partners, and reflect the unique cultures of their geographical locations! as a senior manager of architecture on the cala ad&c; team reporting to the director of architecture, you will execute the architecture process across hilton's brand portfolio in the caribbean and latin america.how we will support youhilton is proud to support the mental and physical wellbeing of all team members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:go hilton travel program: 110 nights of discounted travel with room rates as low as $40 usd/nightpaid parental leave for eligible team members, including partners and adoptive parentspremium: one additional salary month paid semi-annually, 50% in june and 50% in decemberpaid time off (pto), including time to celebrate your birthday, wedding, and graduationat hilton, we believe every team member is a leader. we are committed to offering leadership development opportunities and programs through every step of a team member's career journey and at every level, both in our hotels and across corporate. **available benefits may vary depending upon ...
Job description - banquet waiter/ess (server) (hot0blvd) job number: hot0blvd work location hilton bogota, carrera 7 no. 72-41, bogota a banquet waiter/ess (server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience while having extensive knowledge of menu offerings. what will i be doing? as a banquet waiter/ess (server), you will be responsible for: - managing guest queries in a friendly, timely, and efficient manner - serving alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for residents and non-residents - ensuring knowledge of menu and all products - ensuring mise en place is well stocked at all floor stations - following correct reporting procedures if faced with issues - delivering food and beverage orders of a consistently high standard and in a timely manner - practicing hilton grooming standards, including uniform dress code, cleanliness, and personal hygiene - complying with hotel security, fire regulations, and all health and safety legislation what are we looking for? to succeed in this role, you should: - be committed to delivering high levels of customer service - be flexible to respond to various work situations - be able to work independently or as part of a team preferred qualifications include: - experience in food and beverage department and/or industrial settings - knowledge of food hygiene regulations - basic english language skills what will it be like to work for hilton? hilton is a leading global...
A switchboard telephonist accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.what will i be doing?as a switchboard telephonist, you will accept, deliver and respond to guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. a switchboard telephonist contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:achieve positive outcomes from guest queries in a timely and efficient manneraccept and deliver all messages correctly and promptly for both guests and managementensure all wake up calls take place at the correct timedemonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriatehandle emergency calls immediately and relay comprehensive and accurate information, as requireddemonstrate a high level of customer service at all timescomply with hotel security, fire regulations and all health and safety legislationattend appropriate training courses, when requireddemonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinityfollow company brand standardsassist other departments, as necessarywhat are we looking for?switchboard telephonists serving hilton brands are always working on behalf of our guests and working with other team me...
Las funciones de este cargo se relacionan con la recepción, ingreso, supervisión de todas las entradas de insumos, productos y/o mercancías requeridas por el hotel, con la finalidad de verificar y controlar el cumplimiento de los estándares de calidad, especificaciones y cantidades establecidas por la compañía. 45 % diariamente recibir los productos alimenticios (víveres, legumbres, verduras, lácteos, carnes, mariscos, bebidas, entre otros), productos de ingeniería (tornillería, repuestos, etc.) y productos de aseo, con el fin de verificar que las cantidades recibidas coinciden con las cantidades facturadas (comparando con la orden de compra), así como verificar su calidad. 25 % diariamente inspeccionar todos los productos recibidos en el almacén, con la finalidad de verificar la calidad, buen estado, cumplimiento de las especificaciones establecidas y fechas de vencimiento. 8 % diariamente registrar la mercancía recibida, en el sistema mediante formato correspondiente, con el objetivo de mantener actualizada la información del sistema necesaria para ejecutar los procesos contables correspondientes. 8 % - diariamente realizar la contabilización (radicación, retención en la fuente, retención de ica, retención de iva) de todas las facturas de los gastos ocasionados por el hotel. 4 % revisar y registrar las devoluciones de mercancía a los diferentes proveedores del hotel, realizando los procedimientos establecidos para tal fin. 4 % 4 % diligenciar el formato meat tag (etiqueta de carne) con el fin de llevar un estricto control de los productos cárnicos (re...
**descripción empresa**: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. **misión del cargo**: se requiere persona con formación técnica en artes culinarias o bachiller con experiência mínima de 6 meses **funciones del cargo**: se requiere persona con formación técnica en artes culinarias con experiência mínima de 6 meses **misión del cargo**: sacar el desayuno del hotel a los huéspedes adelante y realizar las comidas que ofrece el hotel **funciones**: atender al cliente de forma satisfactoria y oportuna garantizándole los servicios y las informaciones necesarias para que su estadía sea lo más agradable posible y obtener la su fidelización; apoyar diariamente el área de desayuno del hotel (pantry, cocina, comedor) garantizando un nível óptimo de servicio al cliente cumpliendo los estándares de la marca hampton by hilton y de metro hotels **competencias para el cargo**: organización y planeamiento, resolución de problemas, autonomía, pro actividad, relaciones interpersonales, trabajo bajo presión y actitud de servicio al cliente. **salario**: $1.000.000 con todas las prestaciones **horarios**: turnos rotativos de 8 horas diarias de domingo a domingo con un dia compensatorio a la semana **tipo de contrato**: fijo **lugar de ...
🚛 operations coordinator 💻 remoto de lunes a viernes 9:00am a 5:00pm buscamos un/a coordinador/a de operaciones enérgico/a, hábil y proactivo/a para liderar todas las fases del proyecto: desde el diseño y planificación hasta la construcción, cierre y seguimiento. este rol es clave para asegurar que cada proyecto cumpla con los estándares de marca, calidad y contrato. se requiere experiencia previa en gestión de proyectos de renovación hotelera o mejoras en espacios ocupados. 🛠️ responsabilidades clave: 📅 crear y adaptar cronogramas de obra, comunicar avances y resolver conflictos 🤝 gestionar relaciones con clientes y contratistas 📐 leer planos, realizar mediciones y anticipar problemas 🧠 comprender rutas críticas y procesos de preconstrucción 📄 manejar documentos aia, rfis y submittals 🛏️ crear matrices de habitaciones fuera de servicio 💰 apoyar en estimaciones y órdenes de cambio ✅ supervisar listas de pendientes y cierre de proyectos 📦 coordinar recepción, inventario e instalación de ff&e/materiales 🧾 monitorear el cumplimiento de los alcances de subcontratistas 🏨 cumplir con estándares de marcas hoteleras (hilton, marriott, ihg, hyatt, etc.) 📋 realizar reuniones periódicas con propietarios de hoteles ✅ habilidades requeridas: 💬 excelentes habilidades de comunicación verbal y escrita 🏗️ experiencia en diseño comercial y/o hotelero ⏱️ capacidad para trabajar bajo presión y cumplir plazos 📊 manejo de software de oficina (word, excel, presentaciones) 📚 experiencia y requisitos adicionales: 1–2 años en gestión de proyectos, atención al cliente u o...
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