Job details level: entry job location: anderson honda. kingman, az position type: full time salary range: undisclosed job category: general business job ad anderson auto is looking for a parts advisor to join our team. the parts advisor is responsibl...
Join to apply for the technical support engineer role at tipalti join to apply for the technical support engineer role at tipalti get ai-powered advice on this job and more exclusive features. as a technical support engineer, you'll take ownership of...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our appro ximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: cloud platform administrator| azure softwareone scope: full-time | office: medellín| hybrid how a day to day would look like in this role: collaborate in the basic configuration and administration of solutions in microsoft azure and multicloud environments. support the implementation and maintenance of automations using tools such as terraform. participate in daily operations and incident resolution tasks related to cloud infrastructure. contribute to the enforcement of security best practices, following established guidelines. assist in the integration of basic itsm processes (such as incident and change management) into cloud operations. support monitoring and observability tasks, ensuring proper platform performance. collaborate...
¡Únete a nuestro equipo! en customer operation success s.a.s. estamos en la búsqueda de profesional especialista en psicologÍa clinica interesados en formar parte de nuestro equipo para ocupar el cargo de lider de desarrollo humano en el área de talento humano. si te apasiona el bienestar de las personas en las organizaciones, esta es tu oportunidad para poner en práctica tus conocimientos en un entorno corporativo. tu misión será contribuir al cuidado integral del colaborador, desarrollando funciones centradas en la salud mental, el bienestar emocional y la promoción de un clima laboral saludable como: diseño y facilitación de talleres. apoyo en actividades y sensibilizaciones en sitio. promoción del bienestar a través de estrategias organizacionales. creación de alianzas y convenios. acompañamientos psicológicos. buscamos personas con vocación de servicio y alta sensibilidad humana. beneficios: oportunidad de crecimiento. acceso a descuentos exclusivos en formación académica. plan carrera. un entorno de aprendizaje constante y dinámico. acceso a nuestro club de bienestar. involucramiento en salidas de responsabilidad social empresarial. ¡postúlate y haz parte del cambio!. -requerimientos- educación mínima: postgrado / especialización 1 año de experiencia edad: entre 20 y 30 años conocimientos: creatividad, gestión del tiempo, trabajo en equipo, primeros auxilios palabras clave: psychologist, psicologo, jefe, gerente, manager, director, chief, lead, jefatura, regente
Distributor sales manager for the enterprise ict sector. distributor sales manager for the enterprise ict sector. position: sales manager for enterprise ict industry location: bogotá, colombia (c.c plaza claro) spanish cvs will be discarded huawei is a leading global provider of information and communications technology (ict) infrastructure and smart devices; with integrated solutions across four key domains – telecom networks, digital power, smart devices, and cloud services. huawei's telecom networks products and solutions — including intent-driven all-optical networks, data centers, data storage solutions, 5g to business (5gtob) solutions, and tried and tested services — are proven and widely recognized in the industry, with innovative technologies and state-of-the-art capabilities. we are looking for our next distributor sales manager for the enterprise ict sector. in this role you will: responsibilities: • be responsible for the overall operation of distribution products in the region. • be responsible for the development, management and operation (marketing, training and professional capability enhancement) of all distributors in the region. • be responsible for the overall sales target of the distribution market. • develop engineering salespeople and elite distribution partners. • properly manage distributor inventory and develop reasonable and effective inbound and outbound sales policies and incentives. • priority will be given to candidate with technical and sales experience. to success in this role, you need to: • native spanish speaker, fluent english is man...
Senior infrastructure engineer - software development join to apply for the senior infrastructure engineer - software development role at truelogic software senior infrastructure engineer - software development 16 hours ago be among the first 25 applicants join to apply for the senior infrastructure engineer - software development role at truelogic software about truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. about truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. our team of 600+ highly skilled tech professionals, based in latin america, drives digital disruption by partnering with u.s. companies on their most impactful projects. whether collaborating with fortune 500 giants or scaling startups, we deliver results that make a difference. by applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. we aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the fu...
Join axon and be a force for good. at axon, we're on a mission to protect life. we're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. like our products, we work better together. we connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. life at axon is fast-paced, challenging and meaningful. here, you'll take ownership and drive real change. constantly grow as you work hard for a mission that matters at a company where you matter. about us dedrone by axon is a partnership between dedrone, the global leader in airspace security, and axon, a pioneer in public safety technology. together, we provide cutting-edge solutions to detect, identify, track, and mitigate unauthorized drones, protecting critical assets, events, and environments worldwide. we are seeking a versatile and tech-savvy field services engineer to join our team. this role is ideal for someone with a strong technical foundation who enjoys hands-on work, including deploying and installing advanced dedrone systems across diverse environments, such as rooftops, fields, and event venues. be part of a transformative partnership between axon and dedrone, providing solutions that redefine airspace security. gain hands-on experience with advanced technologies in a dynamic and impactful role. work in a collaborative environment that values innovation, integrity, and performance. what we need: system installation and deployment: perform on-site installations of dedrone by axon systems, i...
Join to apply for the sales operation analyst role at capgemini engineering 1 week ago be among the first 25 applicants join to apply for the sales operation analyst role at capgemini engineering sales operation analyst descripción breve sales operation analyst about us: choosing capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. job responsibilities track and pursue commercial opportunities to speed them through the pipeline to revenue recognition monitor and remediate aging and stagnant receivables manage of sales mailbox – email communications between circana and retailer/supplier clients requirements creative problem solver with a passion learning new technologies and change management, including getting to the “why” behind problems and solutions bachelor’s degree and 2-4 years’ experience in sales, customer success, and/or the consumer-packaged goods (cpg) industry strong oral and written communication skills; keen attention to detail and flawless execution solid working knowledge of microsoft office suite ability to work collaboratively and independently circana behaviors as well as the technical skills, experience and attributes that are required for the role, our shared behaviors...
Join to apply for the general manager, latam role at taptap send join to apply for the general manager, latam role at taptap send get ai-powered advice on this job and more exclusive features. our mission reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. our mission reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. the team > founded by harvard grads / 3rd-time founders --- also founded segovia (successful exit) and givedirectly (>300m revenue, fastest-growing ngo). > top performers from top and varied organizations (e.g., bain, bolt, google, mckinsey, safeboda, uber, zipline) --- we like moving fast, and we hire people that do as well. > driven by mission, guided by values (see below) – in deed, not just word. > team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make chicken moambe, we’re the place). about us taptap send is backed by top vcs (spark, canaan, reid hoffman, breyer capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. read more about the journey in reid hoffman’s words or techcrunch article launched in 2019, taptap is tapping into a transformative shift in global finance: from banks to phones. while this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population h...
About truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. our team of 600+ highly skilled tech professionals, based in latin america, drives digital disruption by partnering with u.s. companies on their most impactful projects. whether collaborating with fortune 500 giants or scaling startups, we deliver results that make a difference. by applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. we aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future. our client our client handles the headaches that come along with running payroll so its clients can focus on more important things. since 2002 it has been helping companies file payroll taxes, providing employee self-service portals, and meeting many other needs. our client prides itself in its client care: they provide absolutely free technical support, will configure our solutions to fit your exact needs. most of its solutions work by integrating directly into the accounting systems that are already in place, such as the microsoft dynamics line and many other erps. job summary we are seeking an experienced senior infrastructure engineer to join our team. in this role, you will b...
Get ai-powered advice on this job and more exclusive features. as the quality team supervisor, you will play a key role in spearheading the development and ongoing execution of our customer service quality assurance programs. working closely with operations, business partner, stakeholders and ftes, this role will focus on continuously enhancing the quality standards in the b2c customer service operation, ensuring that each interaction meets established criteria for excellence and satisfaction, and fostering a culture on continuous improvement and commitment to quality. additionally, this role will also be responsible for all qa metrics needed to measure the process. success in this role will include applying good judgment leadership and problem-solving skills to design and execute effective strategies and action plans to achieve desired results. attention to detail, teamwork, sense of urgency and communication are all critical for individuals in this position major responsibilities oversees a team of quality analysts who perform audits, assess performance scorecards, and provide agents feedback participates in design of call monitoring formats and quality standards take proactive steps to improve effectiveness, compliance to policy, and increase the level of service. collaborate with other teams to identify trends, streamline processes, and generate solutions to minimize quality assurance concerns and improve service. monitor the effectiveness of qa metrics as measures of performance, such as quality, satisfaction. create clearly defined, and mutually agreeable success ...
We are lenovo. we do what we say. we own what we do. we wow our customers. lenovo is a us$57 billion revenue global technology powerhouse, ranked #248 in the fortune global 500, and serving millions of customers every day in 180 markets. focused on a bold vision to deliver smarter technology for all, lenovo has built on its success as the world’s largest pc company with a full-stack portfolio of ai-enabled, ai-ready, and ai-optimized devices (pcs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. description and requirements as a customer engagement center coordinator , you will work in conjunction with our bpo partners to ensure the operational kpis and service delivered for the technical warranty contact center operations meet and exceed the terms set by contract. the coordinator acts as a single point of contact for warranty service contact center issues ensuring responsiveness and resolution. utilizing feedback from the account and knowledge built, the coordinator works on existing processes to improve efficiency, quality, and reduce costs of the contact center, setting up new processes as needed. the coordinator closely monitors service activity and performance to ensure adherence to the service level kpis, timely escalation of issues to appropriate teams and service providers, and develops and presents analysis/results for the service metrics internally and externally on the timeline required (weekly/monthly/quarterly). the coordinator must be ...
Press tab to move to skip to content link select how often (in days) to receive an alert: requisition id: 227166 employee referral program – potential reward: $0,00 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose contributes to the overall success of the ccau technology, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. the incumbent, under general direction, is responsible for the resolution of technical problems for the assigned applications. this includes technical leadership multiple small projects, participating in and/or managing specific sections of medium projects, and providing ongoing technical support to all the team. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge participate in the full development life cycle of business solution design and implementation by analysis, and accurately and clearly defining user requirements, assisting in the development of test cases and conducting the tests, assisting in the definition of user procedures and workflows, assisting in the development of conversion and implementation strategies, and assisting in the provision of user documentation, user training, and post-implementation support. provide production and user acceptance testing support to as...
¡Únete a nuestro equipo como asesor comercial call center! ¿eres apasionado, orientado a resultados y buscas una oportunidad para crecer profesionalmente? ¡esta es tu oportunidad de brillar en una empresa dinámica y llena de beneficios! salario: $1.423.500 + comisiones sin techo + auxilio de transporte + prestaciones de ley horario: lunes a sábado, sin domingos ni festivos / 46 horas laboradas semanales reglamentarias modalidad: 100% presencial perfil: bachiller, técnico o tecnólogo. experiencia: mínimo 6 meses certificables como asesor comercial presencial. no estudiantes. habilidades: pasión por las ventas, orientación a resultados, excelente actitud y habilidades de comunicación. salario competitivo + comisiones ilimitadas para que tus ingresos no tengan límites. club de bienestar: disfruta de ping pong, zonas de descanso, gimnasio, videojuegos, billar, cancha de básquetbol/fútbol y muchas atracciones más. oportunidad de estabilidad y crecimiento profesional en una empresa que valora tu talento. ️ todas las prestaciones de ley + auxilio de transporte. ¡sé parte de un equipo vibrante y alcanza tus metas con nosotros! si te apasiona el mundo comercial y quieres trabajar en un ambiente motivador, postúlate ahora y déjanos conocerte. valued menos de 1 año costumer opertion success es una empresa líder en la externalización de procesos de negocios bpo (customer operation success) a nivel nacional, que proporciona soluciones orientadas a la optimización de la calidad del servicio al cliente para varios países en latinoamérica. basado en estándares internacionales de calidad, g...
Company overview didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: www.didiglobal.com/news #li-hybrid team overview the team is responsible for supporting global standardization projects, aligning customer service operations workflows, and coordinating training with key stakeholders such as service delivery and operations. additionally, the team supports the global implementation of systems and processes, while also conducting opportunity analysis on operational sops and system features, and participating in global system-related projects. role responsibilities acting as a service design innovator, enthusiastic about elevating customer experience through technology deploying your exper...
Requisition id: 227166 employee referral program – potential reward: $0.00 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose contributes to the overall success of the ccau technology, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. the incumbent, under general direction, is responsible for the resolution of technical problems for the assigned applications. this includes technical leadership multiple small projects, participating in and/or managing specific sections of medium projects, and providing ongoing technical support to all the team. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge participate in the full development life cycle of business solution design and implementation by analysis, and accurately and clearly defining user requirements, assisting in the development of test cases and conducting the tests, assisting in the definition of user procedures and workflows, assisting in the development of conversion and implementation strategies, and assisting in the provision of user documentation, user training, and post-implementation support. provide production and user acceptance testing support to assigned applications by identifying, evaluating, escalating, resolving problems and ...
Facilities coordinator (operation engineering) jll bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the facilities coordinator (operation engineering) role at jll facilities coordinator (operation engineering) jll bogota, d.c., capital district, colombia 15 hours ago be among the first 25 applicants join to apply for the facilities coordinator (operation engineering) role at jll get ai-powered advice on this job and more exclusive features. responsible for hard services, the facilities coordinator will manage technical suppliers and stakeholders, assessing every technical aspect of the operation. they will be the expert point of contact for the colombia team and provide support to sites in chile and peru. this role is responsible for ensuring the successful technical operation and maintenance of building systems across a designated portfolio, while also providing comprehensive facility support and fostering strong client relationships. the ideal candidate will be a proactive leader with a strong technical background and a commitment to operational excellence and customer satisfaction. location: oxo center. pisos 8, 9, 10 y 11. barrio el chicó. schedule: monday-friday 8:00 am to 5pm what this job involves: technical operations & maintenance oversee and coordinate preventive maintenance services for a wide range of building operating systems and equipment, including but not limited to hvac, electrical, plumbing, ups, and fire life safety systems. this includes performing tasks and/or delegating as appropr...
Virtual card supplier enablement specialist the supplier enablement specialist is part of a growing team focused on increasing revenue by onboarding suppliers to accept and receive virtual card payments. this role includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. the specialist will manage vendor data in a crm, track vendor communications, and ensure suppliers are successfully enabled to accept virtual card payments. why join tipalti? tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together. founded in israel in 2010, tipalti is a global business headquartered in the san francisco bay area (foster city) with o...
Analista de seguridad de la información jr Únete para postularte al rol de analista de seguridad de la información jr en groupcos . estamos buscando un analista de seguridad de la información jr para unirse a nuestro equipo en customer operation success s.a.s. . la posición implica proteger los activos de información de la empresa, garantizando la confidencialidad, integridad y disponibilidad de los datos. requisitos técnico, tecnólogo o estudiante de mínimo 2 semestres en ingeniería de sistemas, telecomunicaciones, ingenierías o áreas relacionadas. formación en auditoría interna iso 27001, gestión de incidentes, ciberseguridad. al menos 1 año de experiencia en áreas relacionadas con seguridad de la información. condiciones salario: $1.600.000 + auxilio de transporte $200.000 + auxilio de conectividad $150.000 + auxilio de alimentación $150.000. horario: lunes a sábado (46 horas semanales). contrato indefinido. sede: puente aranda. pago mensual, los primeros 5 días de cada mes, vía cuenta de bancolombia. funciones principales administrar el desarrollo y aplicación de políticas, normas y procedimientos de seguridad para mantener la protección de activos y la seguridad de la información. planificar respuestas y seguimientos de incidentes, investigando vulneraciones de seguridad en recursos tecnológicos. crear y definir aspectos para conformar un grupo de respuesta a incidentes de seguridad informática. Únete a nosotros para contribuir a la protección de los activos digitales y garantizar un entorno de información seguro y resiliente. interesados, envíen sus currículos con una...
2 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. : work where you love to shop! family dollar is hiring in your neighborhood. avoid long commutes and set your own course to success by applying today. store family dollar general summary : work where you love to shop! family dollar is hiring in your neighborhood. avoid long commutes and set your own course to success by applying today. we offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow. as a family dollar assistant store manager you will be responsible for providing exceptional service to our customers. a key priority includes assisting the store manager in the daily operation of the store. under the direction of the store manager, you will also be responsible for maintaining inventories, store appearance and completing daily paperwork. principal duties & responsibilities : greets and assists customers in a positive, approachable manner. answers questions and resolves customer inquiries and concerns. maintains a presence in the store by providing excellent customer service. ensures a clean, well-stocked store for customers. at the direction of the store manager, supervises, trains, and develops store associates on family dollar operating practices and procedures. assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store. assists store manager in ordering merchandise and record keeping to include payroll, scheduling an...
Groupcos bogota, d.c., capital district, colombia get ai-powered advice on this job and more exclusive features. at customer operation success s.a.s. we are looking for a talent acquisition analyst to join us in our team. if you are creative and passionate professional about recruitment and selection processes, this is the opportunity you're waiting for. as talent acquisition analyst, you will be responsable of the end to end of the selection cycle; sourcing, screening, selection and hiring of qualified candidates in the bpo industry. what do you need to be part of this team: professionals or students from psychology, business administration or related careers. at least 1 year of working experiencie in talent acquisition roles. english b2+/c1. job conditions work labor contract for 2 months, then indefinite term contract. salary: $2'800.000 + comission up to $200.000. schedule: monday to friday 8:00am to 6:15 pm. 100% on site: bogotá, chapinero. benefits for you laika membership (upon availability). netflix/spotify (upon availability). pre-paid healthcare membership (after three months). ¡if you think you fit with the profile and you want to be part of this team, don´t hesitate to apply! seniority level seniority level mid-senior level employment type employment type full-time job function job function human resources industries it services and it consulting referrals increase your chances of interviewing at groupcos by 2x bogota, d.c., capital district, colombia 2 days ago bogota, d.c., capital district, ...
Customer success manager, scaled accounts customer success manager, scaled accounts we are looking for a talented customer success manager, scaled accounts to step onto a fintech unicorn rocketship! tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together. founded in israel in 2010, tipalti is a global business headquartered in the san francisco bay area (foster city) with offices in tel aviv, plano, toronto, vancouver, london, amsterdam and tbilisi. in this role, you will be responsible for: own a portfolio of 300+ clients within the scaled segment to drive growth and expansion through cross-sells and upsells scale high-growth accounts to higher-touch models identify customer business changes (acquisitions, rec...
Job brief windows, active directory & vdi expertise job description are you ready to become a realmone warrior ! realmone was built on the principle that people matter first and foremost. we believe in providing a strong work/life balance by investing in our employees and encouraging professional and personal growth. we do this by offering exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch security professionals. join us on this journey as we execute this new mission-critical contract providing cybersecurity expertise and risk management! your effort and expertise are crucial to the success and execution of this impactful mission that is critical in ensuring mission success through customer service specialists, database engineers, information systems security officers, information systems security engineers, sharepoint developers, systems engineers, network engineers, and it engineers by improving, protecting, and defending our nation's security. job description: as an it engineer you will work with a team of it professionals resolving technical issues in support of a next generation collaboration capability. this capability is a high visibility requirement with the customer, integrating the latest it commercial off the shelf (cots) hardware and software. we're seeking a skilled and motivated windows engineer to join our team, where you'll play a crucial role in managing and optimizing our windows environment. this is an opportunity for...
Hi there! we are south, and our client is looking for a customer service representative ! note to applicants: eligibility: this position is open to candidates residing in latin america. application language: please submit your cv in english. applications submitted in other languages will not be considered. professional presentation: we encourage you to showcase your professional experience by including a loom video in the application form. while this is optional, candidates who provide a video presentation will be given priority. job summary: the customer service representative is pivotal to the customer success department. this position involves inbound post-pto calls, voicemails, emails, and service requests. execute basic remote troubleshooting to handle simple service matters and escalate complex problems that require attention from an oms specialist. this involves seamless communication with customers, dealers, sales managers, oms specialists, solar equipment manufacturers, accounting, and operations managers. key responsibilities: acquiring necessary information about service-related requests. provide work order estimates for service requests based on market and company rates. troubleshoot basic technical issues in solar installations. communicate effectively with customers, dealers, sales managers, oms specialists, solar equipment manufacturers, accounting, and operation managers. document service issues and resolutions accurately. participate in cross-functional meetings. providing excellent customer service to clients. escalate complex service requests to oms speci...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering special customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of team but can work at speed lead change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: it support services lead softwareone full-time | medellín - colombia | onsite role overview: we are looking for an experienced it support services lead to manage a dynamic team of professionals responsible for delivering high-quality it support across onsite and remote environments. this role will be accountable for ensuring the seamless operation of it infrastructure, delivering customer-focused technical support, and coordinating with internal and external stakeholders to drive operational excellence. lead and manage a team of it professionals across helpdesk and onsite support functions. supervise the installation, configuration, and maintenance of servers, networks, operating systems, and databases. coordinate and ensure timely response to ...
Head of customer success (bilingual – english & spanish) location: remote | industry: logistics & supply chain | function: leadership are you ready to redefine customer experience in the logistics industry? we’re looking for a bilingual (english & spanish) leader with a passion for operational excellence and customer impact to build and scale our global customer success function from the ground up. about the role: as head of customer success, you won’t just lead a team—you’ll design the entire customer success ecosystem for a high-growth logistics company. from onboarding to renewal, you’ll ensure every client sees measurable value, streamlined operations, and an experience that earns long-term trust. you’ll work closely with commercial, operations, and product teams to align customer goals with supply chain solutions that drive results at scale. key responsibilities: architect the customer success function—define vision, structure, processes, and success metrics. build and lead a high-performing global team focused on retention, and expansion. develop industry-specific playbooks tailored to logistics/supply chain complexity. drive operational visibility and continuous improvement using data-driven strategies. act as the voice of the customer, partnering cross-functionally to resolve friction points and unlock value. foster deep relationships with clients—becoming a trusted partner in their logistics journey. required qualifications: 5+ years of experience in customer success, account management, or project management. 5+ years in a leadership role with strategic and operat...
This is a busy, team-oriented shop in our gta region that places a strong emphasis on customer satisfaction. the service department is an important area of our business, ensuring that our equipment is ready and available as well as maintaining a flow of information on that equipment for both the rental staff and the sales staff. our service team is critical to the success of our customer relationships. small engines technician responsibilities: diagnose and repair defective small engines on rental equipment; diagnose and service qa rental equipment; diagnose and repair customer tools; perform preventative maintenance on fleet and customer equipment; maintain small engine related equipment; load and unload customer rental equipment and explain operation instructions as required; keep the yard in proper order; perform other duties as assigned. key qualifications: participate in safe workplace safety, environmentally sound behaviors and practices at all times in support of battlefield’s health and safety policy programs and initiatives; experience with 2-stroke and 4-stroke gas engines (honda, stihl and wacker) as well as construction heaters (propane and natural gas) and a variety of small electrical tools; extensive background and knowledge of construction equipment and the necessary parts and services to maintain and repair; hands-on experience in troubleshooting and repairs; ability to work independently, skilled in time management and organization; adaptable to on-call work schedules and willing to work to meet the demands of the business; a customer-centric and positive ...
Technical support engineer as a technical support engineer, you'll take ownership of technical escalations and serve as the central point ofcontact for various operational teams. your primary focus is to assist our customers in maximizing the use of ...
The sales enablement partner is a key contributor to the sales organization and supports tipalti’s long-term growth. this includes onboarding of new solution consultants, ongoing training of existing team members, targeted skills and solution trainin...
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