Asesor contact center part time deberás tener la capacidad de habilidades comunicativas y excelente actitud comercial para lograr la mejora continua en las ventas establecidas de la línea y todos los procesos asociados a la operación. asesoria de cal...
Requisition id: 229557 employee referral program – potential reward: $0,00 we are committed to investing in our employees and helping you continue your career at scotiagbs propósito contribuye al éxito general de la banca internacional operando en sc...
Contamos con un equipo sólido y robusto de consultores especializados en búsqueda y selección de personal, así como en consultoría en diversos temas asociado al talento humano en múltiples sectores y países, garantizando de esta manera la prestación de un servicio oportuno y resolutivo a cada una de las empresas que nos confían la selección y/o el entrenamiento de sus profesionales. actualmente sumamos más de 10 años de experiencia en el manejo de procesos, tanto individuales como masivos, a nivel local y regional. a us-based real estate company is looking for a highly capable and intelligent person who can solve problems independently and learn quickly. this is not just a standard back-office position, it's a key role within the company that involves high-level coordination and close collaboration with the team. effective communication is essential to succeed in this role, as you will be the central point of contact for various team members and clients. additionally, while the main focus will not be on sales at the start, there is an opportunity for involvement in sales tasks as part of the role. key responsibilities: schedule appointments and meetings with clients, ensuring that all logistics run smoothly, and act as the primary liaison between clients and the team. work closely with other team members to coordinate day-to-day tasks and ensure all objectives are met on time. oversee the entire lease process, from ensuring contracts are properly signed to handling all aspects of tenant move-ins. responsible for quickly addressing and resolving any issues that may a...
We’re seeking a highly motivated and personable sales development representative (sdr) to join our dynamic team. in this role, you’ll be the first point of contact for potential vendor partners, playing a critical role in driving growth and marketplace expansion. your primary focus will be on initiating conversations with prospective vendors, understanding their business needs, and educating them on the value of joining our innovative platform designed to streamline and amplify their reach. responsibilities: identify and reach out to prospective vendor partners through outbound channels (email, linkedin, calls, etc.) qualify vendors based on our ideal customer profile (icp) criteria clearly articulate the value proposition of our platform, addressing vendor needs and positioning us as a strategic growth opportunity conduct discovery calls and nurture vendor relationships to assess fit and readiness seamlessly hand off qualified leads to the account executive team for final onboarding and partnership closure maintain accurate records of outreach activities and lead status in the crm collaborate closely with the sales and partnerships team to continuously optimize outreach strategies and messaging requirements 1+ years of experience in an sdr, business development, or partnerships-focused role strong written and verbal communication skills with a consultative and friendly tone comfortable conducting outreach across multiple channels and platforms ability to quickly grasp product features and explain them in a compelling and relatable way self-starter who thrives in a remote w...
Resumen sales associate why tp? with a presence in more than 91 countries, we are the industry leader! great place to work has certified us as one of the best companies to work in the country and the world. we don’t stop innovating, and we always go beyond. are you ready to work with the top team? responsabilidades what you’ll do as a sales associate? respond to all customer inquiries. you will have to contact potential and existing clients to offer the company products and services with different rates and benefits, and close the sale providing the client with accurate information regarding the new plan or service. provide excellent customer service by being a good listener work with confidential customer information, while treating it sensitively aim to resolve issues on the first interaction by being proactive, patient, and understanding. requisitos who are you? an empathetic, responsible, and proactive person a good listener someone who likes to help others and has an advanced english level. enjoy: weekends off 42h per week salary cop $2’420.000 performance bonuses growth opportunities experience is not required paid training long-term contract career development programs coworkers fund volunteering programs connect with other cultures and be part of the world's largest interactions team....
This is a remote position. role name: telemarketer/cold caller for software company schedule: part-time (20 hours/week), monday to friday 2pm to 6pm est client timezone: eastern time client overview join an innovative software company with nearly two decades of industry expertise! this established business has revolutionized operations for cleaning companies nationwide through their comprehensive, user-friendly software platform. born from real-world experience in the cleaning industry, their solution was designed specifically to address the unique challenges faced by janitorial and maid service businesses. their all-in-one platform helps small to medium-sized cleaning operations streamline everything from bidding and proposals to scheduling, timekeeping, and quality control. with a growing customer base and a product that truly speaks for itself, this is your chance to represent a solution that delivers genuine value to an underserved market. job description as a telemarketer/cold caller, you’ll be the first point of contact introducing cleaning businesses across the united states to a software solution that can transform their operations. this role offers the perfect blend of structured outreach and relationship building, as you’ll connect with business owners who can truly benefit from our client’s innovative platform. you’ll have the opportunity to make a real difference for small business owners by helping them discover tools that save time, reduce costs, and grow their businesses. working with a supportive team that values quality over quantity, you’ll enjoy a c...
* descripción empresa: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. si estás interesado en consultar las vacantes para conectarte laboralmente con comfama, te recomendamos consultar nuestra página web www.comfama.com opción trabaja con nosotros * funciones del cargo: importante empresa del sector de servicios busca incorporar a su equipo un/a agente de contact center con al menos seis (6) meses de experiencia en contact center en procesos de cobranza. esta oportunidad representa una excelente conexión entre talento y crecimiento, permitiendo a quienes se postulen desarrollarse profesionalmente en un entorno enfocado en la excelencia y la atención al cliente. formación académica: técnico/a en áreas administrativas, servicio al cliente, mercadeo o afines. misión del cargo: atender los requerimientos y necesidades inmediatas de clientes existentes, potenciales y ofrecer soluciones de pago con el fin de generar experiencias de satisfacción y a su vez la fidelización. funciones: - recepcionar, direccionar y gestionar las solicitudes y necesidades de los clientes o resolver cualquier conflicto por los diferentes canales establecidos. - gestionar las interacciones salientes y entrantes del proceso de cobranza con habilidades de negocia...
Responsibilities arrange for the availability of low cost course training material for local church pastors and christian workers. develop small groups of pastors or church leaders for discipleship. meet and plan with qualified volunteer workers from local churches and para-church organizations who will assist with the purposes of this ministry. prepare and teach the approved discipleship training course instruction and training activities. plan and implement a follow-up program with a committee of volunteer qualified discipleship alumni leaders who have completed all training course requirements. promote the training course program to prospective christian evangelical funding organizations and christian corporate business leaders and to keep these funding organizations updated with progress reports and newsletters. oversee the quarterly budget and accounting for this training ministry and submit all such accounting to action's colombia business office. be in contact with organizations (including those with internet web pages) that have teaching or training materials providing resources for this type of ministry. annually prepare a proposal and accompanying budget of the ministry for review and approval by action's executive committee. qualifications bible course training in old/new testament survey, personal evangelism embrace practical life-application knowledge and practice of scriptural principles completion of theological and biblical counseling at the seminary-graduate level recommended able to bond with the colombian people and their culture a...
* descripción empresa: somos el primer contact center y bpo de colombia, con más de 28 años ofreciendo soluciones integrales a empresas del sector público y privado para la atención y gestión de sus clientes. gracias a nuestra trayectoria y cumplimiento de nuestro propósito "mejorar vidas, nuestro compromiso", desde 2021 somos una empresa bic (beneficio de interés colectivo) reforzando nuestro interés y trabajo constante en generar bienestar y eficiencias en nuestros clientes y colaboradores, así como nuestra intención en contribuir en temáticas sociales y ambientales de nuestro país. contamos con más de 6.500 colaboradores, la #familiaos, en todo el territorio nacional que trabajan para las empresas e instituciones más importantes de colombia y latinoamérica para transformar experiencias. * misión del cargo: realizar ejecución, control y seguimiento al cumplimiento de los indicadores de gestión establecidos por medio de validación de informacion. * funciones del cargo: outsourcing servicios informáticos s.a., empresa líder en el sector de tecnologías de la información, búsca para el área de televentas (cardif). personas apasionadas, orientadas a resultados y con habilidades analíticas que deseen crecer profesionalmente en un entorno dinámico. el cargo requiere formación tecnologo o estuantes de 5 semestre en area adminitrativa con experiencia mínima de un (1) año como analista de calidad en call center comercial. entre las funciones principales se encuentra auditar llamadas y garantizar el cumplimiento de los estándares de servicio comercial. la jornada laboral es de l...
Equal opportunity and affirmative action employer (us applicants only) straumann group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national origin, age, veteran status, or disability unrelated to job requirements. straumann group will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. in compliance with u.s. department of labor executive order 11246, section 503 of the rehabilitation act, and section 4212 of the vietnam era readjustment assistance act, straumann group has developed and maintains an affirmative action program and plan. we comply with the employee polygraph protection act (eppa), and massachusetts law. it is unlawful for private employers to use lie detector tests for pre-employment screening or during employment, except in limited circumstances. an employer who violates this law shall be subject to criminal penalties and civil liability. . get tailored job recommendations based on your interests. profile icon ${profiledata.firstname ? profiledata.firstname.substring(0,1) : ''} ${profiledata.firstname.substring(0,1)} hi ${profiledata.firstname ? profiledata.firstname : 'user'}, you've got a ${widgetbundle[fit.name] | pht : jobjobmatchsdata[eachjob['jobseqno']][fit.name].data} match score for this job...
Collections analyst location cr-h-costa rica | co-barranquilla | co-bogotá posted date 1 week ago(1/3/2024 1:57 pm) job id 2024-3074 # positions 1 category fao job summary as a collections clerk, you will be responsible for handling the collections process on behalf of our clients. your primary goal will be to ensure timely and accurate collection of outstanding payments from customers, while maintaining strong relationships and providing excellent customer service. the ideal candidate will have a solid understanding of collections procedures, strong communication skills, and the ability to work efficiently in a fast-paced environment. responsibilities manage a portfolio of client accounts and perform collections activities to ensure timely payment of outstanding invoices. utilize various communication channels (phone, email, mail) to contact customers and address payment delinquencies, negotiate payment arrangements, and resolve outstanding issues. document all collection activities, including customer interactions, payment commitments, and updates on account statuses, using our internal systems. follow company and client-specific collections policies and procedures, ensuring compliance with industry regulations and guidelines. collaborate with internal teams, such as client services and accounting, to obtain necessary information, resolve disputes, and provide updates on collection efforts. provide exceptional customer service by promptly responding to customer inquiries and addressing concerns related to billing and payment. generate regular reports on collections perfor...
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Adaptive teams is proud to be part of a group of companies founded by nate ginsburg, built with a two-fold mission: to discover and empower amazing talent while building strong, connected communities all around the world. this vision drives everything we do, from the way we recruit to how we encourage collaboration across global teams. it’s not just about finding the right people for the job; it’s about creating meaningful work that contributes to something bigger. when you join adaptive teams, you’re stepping into a network that believes in the power of talent and community. we seek out individuals who are passionate, skilled, and ready to contribute to a larger purpose. our projects allow you to showcase your abilities while making real connections across industries and geographies. working with us means being part of a company that is committed to your growth and building thriving communities worldwide. if you’re looking to advance your career in an environment that values innovation and collaboration, adaptive teams is where you can truly flourish. ready to turn complex deals into confident decisions? as an acquisition advisor, you’ll guide buyers through the m&a journey with insight, clarity, and genuine support—no cold calls, just meaningful conversations. about the company: this is a full-time role for one of our internal companies, a leading provider of quality of earnings and due diligence services for online business acquisitions. they work with business buyers—searchers, aggregators, family offices, and first-time acquirers—to help them make confident, informe...
: information gathering and registering: obtain specific information from a traffic citation and input it into the computer system. obtain specific information regarding a member’s past driving record and enter it into the computer system. providing instructions and requirements to members: relay laws and procedures members must follow for a traffic citation to be handled accordingly. instruct members of any paperwork needed to work the case and input these instructions into the computer system. membership updating: complete various forms of paperwork including membership changes and request for driving records. precisely note member files in the computer system. attendance and team lead requirements: perform other duties as assigned by team lead as needed. maintain proper records of attendance in the system and adhere to schedule shift. report to team lead who are you? you have a high school diploma 2+ years customer service experience you are fluent in english (b2+) you can operate a computer and are capable to type at least 35 words per minute you have exceptional communication and interpersonal skills with an emphasis on customer service, including telephone etiquette, voice quality, articulation and listening skills. you are fluent in virtual communications. (emails, instant messaging and calls) who we are: unifycx is a global business process outsourcing company with locations in the u.s., colombia, dominican republic, india, jamaica, honduras, and the philippines, that provides personalized contact centers, business processing, and technology outsourcing solutions. i...
Job description this is a remote position. schedule: 20 hours/week, flexible schedule during client's business hours in new york time scope: focus on outbound calling to b2b prospects initially targeting saas companies for agency client acquisition later expanding to various industries based on client needs performance-based bonus structure available for meeting setting targets remote position with full integration into client's systems and processes responsibilities: conduct outbound cold calling campaigns using provided contact lists and scripts set qualified sales meetings between prospects and designated stakeholders book meetings initially for the agency and later transition to booking for clients update and maintain accurate records in crm systems (apollo/hubspot) communicate regularly with internal team members regarding campaign progress follow up and coordinate with prospects to confirm scheduled meetings handle basic administrative tasks related to appointment setting requirements requirements: 3-4+ years of experience in b2b sales, specifically selling into the us market willing to start on a part-time basis, with potential to transition to full-time based on performance strong english communication skills with clear pronunciation proven track record in cold calling and appointment setting experience with crm systems and sales technology tools ability to work us business hours self-motivated with strong time management skills professional phone presence and ability to follo...
Job description this is a remote position. role name: executive assistant & campaign support specialist schedule: 40 hours per week flexible scheduling with approximately 50% overlap with us eastern time business hours client time zone: us eastern time client overview join a dynamic entrepreneur and community leader who operates multiple business ventures including real estate investments and community organizing initiatives. this forward-thinking professional is actively engaged in local politics and civic leadership, creating meaningful impact in their massachusetts community. you’ll work with someone who values independent thinking, personal investment in work, and collaborative problem-solving. this is an opportunity to support both established business operations and an exciting political campaign, offering diverse exposure to real estate management, community engagement, and political strategy. job description this unique role combines traditional executive assistance with specialized digital marketing campaign support, offering an exciting opportunity to work across multiple high-impact projects. you’ll provide comprehensive administrative support for real estate and community work while playing a crucial role in a local political campaign. the position offers significant variety, from conducting strategic research and managing social media presence to coordinating community outreach and analysing political landscapes. this role is perfect for someone who thrives on diverse challenges, enjoys research and analysis, and wants to contribute to meaningful com...
What you´ll do supports internal clients and helps developing / implementing hr practices, hr solutions and strategies for the country provides day-to-day hr support to employees and managers in the country and in the frame of local labor law delivers and excutes hr processes, advices and supports on policies accurately steers salary review process for all levels within the country coordinates performance and talent management process and acts as moderator locally manages promotion process locally and acts as a sparring partner with talent identifies and prepares development plans for the key employees and high potential employees coordinates local change management projects and manages the hr related internal and external communication support to identify local training needs and coordinates development programs for employees handle employee relations matters, addressing concerns and conflicts within the local specifics context be a point of contact to the employees, addressing their concerns and ensuring their rights are respected within the workplace monitors that the implemented practices and policies are in compliance with corporate standards, statutory regulations and laws ensures hr practices and policies are in compliance with corporate standards, statutory regulations and laws what makes you a good fit bachelor's degree advanced english previous experience in hr of minimum 3 years in a production plant team collaboration and communication skills general knowledge in hr related to employee relations and colombian labor law some perks of joining henkel f...
Description are you ready to make it happen at mondelēz international? join our mission to lead the future of snacking. make it matter. in this role, you are the single point of contact for local leaders in a specific geographic or plant location. you manage the interactions between business stakeholders and sourcing teams and collaborate across the manufacturing, supply chain and the commercial business. you also manage the local implementation of regional and/or global projects. how you will contribute you will execute the daily procurement agenda by acting as the single point of contact for the procurement function at a site, in a country or country cluster, and will oversee the daily interaction with plants, supply chain, commercial teams, quality assurance, sourcing teams and suppliers. you will also deliver service-level targets by ensuring material availability, escalating when needed, and support business continuity planning implementation, activating when needed, support the execution of sourcing projects and execute sourcing/spot-buying or contracting activities as agreed with the accountable spend areas, and own the source-to-pay process compliance key indicators and take corrective action when necessary. what you will bring a desire to drive your future and accelerate your career with experience and knowledge in: procurement communication and interpersonal skills that help you be proactive and manage stakeholders problem solving to ensure timely resolution of challenges customer service orientation working well under pressure, managing multiple priorities, deali...
Janie saves healthcare groups and practices time and money by automating back office operations and revenue cycle management. our digital workers handle workflows in medical billing, accounts receivable, prior authorization, and patient coordination—so healthcare teams can focus on care, not paperwork. we’re a fast-growing, venture-backed startup led by former mbb consultants and repeat founders. we move quick, operate with extreme ownership, and obsess over delivering an exceptional customer experience. if you’re excited to tackle complex problems and help scale a venture-backed health tech startup, we’d love to hear from you. about janie: janie builds and manages high performance digital workers for for medical and dental practices. we specialize in revenue cycle management, scheduling, insurance verification, and prior authorization. we work in a fast paced, energetic environment but our team is incredibly close knit. come join us if you want to lead a team of people and make a huge impact right out of the gate! about the role: we’re hiring a client success manager (account manager) to serve as the primary point of contact for both our clients and our digital workers. this role ensures smooth onboarding, consistent performance, and strong relationships. you’ll lead a team of 10–30 agents, oversee their work, and help our practices run efficiently. key responsibilities: be the “face of janie” for assigned clients—build trust and drive retention support janie agents with daily check-ins, coaching, and performance management monitor kpis, productivity, and...
Bingx | empowering the future of crypto about bingx a leading crypto exchange since 2018 with 20 million registered users worldwide official crypto exchange partner of chelsea fc user-first, reliable, innovative, and diversified list over 1,000 spot trading pairs offer over 300 futures trading pairs integrate with over 80 public chain ecosystems rank top on coinmarketcap and coingecko tradingview's best crypto exchange for 2021, 2022 & 2023 a gateway for the next billion crypto users founded in 2018, bingx is a leading cryptocurrency exchange, serving over 20 million users worldwide. bingx offers diversified products and services, including spot, derivatives, copy trading, and asset management – all designed for the evolving needs of users, from beginners to professionals. bingx is committed to providing a trustworthy platform that empowers users with innovative tools and features to elevate their trading proficiency. our current vacancy | full-time | long-term | remote responsibilities formulate business development plans, and assist the team in completing the introduction, negotiation, cooperation and signing of business cooperation projects contact, negotiate and close profitable deals with potential kol support kol and design special campaigns to increase kol trading volume build partnerships with key opinion leaders or crypto projects, promote cooperation with each other conduct research to identify new markets and customer needs build long-term relationships with new and existing kol/clients requirements proven experience as a ...
Job description this is a remote position. schedule: 830am-12:30pm, est, monday through friday, 20 hours a week scope tier 2 support tasks: handle escalated technical issues such as advanced software troubleshooting, network configurations, and system optimizations. client interaction: serve as the primary contact for us-based small business clients, delivering excellent customer service and technical support. opportunity for growth: opportunity to expand role and knowledge over time as the business grows, taking on additional responsibilities and challenges client overview we are a growing technology consulting firm helping small businesses in massachusetts with their it needs. our clients rely on us to keep their technology running smoothly so they can focus on their core business. we make sure they have the right software, hardware, and support to be productive. as we continue expanding our client base, we need a talented individual to provide exceptional technical support. this is a chance to learn the latest technologies while ensuring our clients succeed. responsibilities handle second level support: serve as the primary point of contact for resolving escalated technical issues beyond tier 1 support. efficiently escalate complex issues: properly escalate unresolved problems to the appropriate technical team for further investigation and resolution [4]. problem tracking and resolution: track, route, and redirect issues to the correct resources, ensuring swift resolution. guide customers through solutions: walk customers through com...
Job description this is a remote position. about the role we are seeking a detail-oriented and highly efficient list builder to support our growing network of local newsletters. you’ll play a key role in identifying and compiling accurate contact lists for outreach, helping us connect with qualified local businesses across the country. responsibilities research and build lists of qualified local businesses that meet specific criteria provided by baselocal. identify the 1-3 best contacts at each business based on role, relevance, and seniority. locate and verify the best available email addresses for each contact using trusted tools and manual research methods. ensure accuracy, consistency, and formatting standards across all data collected. meet or exceed weekly quotas for leads generated and verified. requirements proven attention to detail — accuracy is everything in this role. strong internet research skills , including use of linkedin, company websites, and email verification tools. ability to move quickly without sacrificing quality . comfortable working with spreadsheets (google sheets preferred). experience with email-finding tools (e.g., hunter, apollo, clearbit, rocketreach) is a plus. benefits hmo coverage in eligible locations permanent work from home immediate hiring steady freelance job requirements proven attention to detail — accuracy is everything in this role. strong internet research skills, including use of linkedin, company websites, and email verification tools. abil...
At zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. what you can expect cash applications specialist is responsible for processing payments for the department. this position will also be responsible for being able to see trends in payments, identifying patterns and contacting and escalate with collection team. work closely with customer service and sales organization. provide excellent customer service by responding to queries and resolving issues and disputes raised by customers and internal stakeholders. how you'll create impact receive payment receive and apply reverse payment receipt credits cards and returns checks receive and apply credit cards receive and apply checks, ach receive and apply buyer initiated payment perform automatic cash application perform manual review to match unapplied funds request remittance advice from customer provide remittance advice...
* descripción empresa: somos el primer contact center y bpo de colombia, con más de 28 años ofreciendo soluciones integrales a empresas del sector público y privado para la atención y gestión de sus clientes. gracias a nuestra trayectoria y cumplimiento de nuestro propósito "mejorar vidas, nuestro compromiso", desde 2021 somos una empresa bic (beneficio de interés colectivo) reforzando nuestro interés y trabajo constante en generar bienestar y eficiencias en nuestros clientes y colaboradores, así como nuestra intención en contribuir en temáticas sociales y ambientales de nuestro país. contamos con más de 6.500 colaboradores, la #familiaos, en todo el territorio nacional que trabajan para las empresas e instituciones más importantes de colombia y latinoamérica para transformar experiencias. * misión del cargo: asegurar que el equipo a cargo cumpla con los estándares de calidad, productividad y servicio establecidos por el cliente midiéndolos. * funciones del cargo: asegurar que el equipo a cargo cumpla con los estándares de calidad, productividad y servicio establecidos por el cliente, midiéndolos y retroalimentándolos periódicamente para satisfacer las necesidades de los clientes finales. velar por el cumplimiento de los indicadores de calidad y el buen desempeño de los agentes. informar sobre problemas técnicos que afecten el desempeño de la operación. realizar los ajustes operativos con base en los índices de gestión para mantener un óptimo nivel de servicio. * requisitos: -tecnólogo o estudiante de 4to semestre en adelante -1 año en funciones relacionadas con el carg...
The offer opportunity within a company with a solid track record of performance work alongside & learn from best in class talent fantastic work culture the job an account manager (am) or customer success manager (csm) plays a critical role in maintaining customer satisfaction, ensuring business growth, and optimizing internal processes. this role bridges the gap between customers, vendors, internal teams, and leadership to foster strong relationships and operational excellence. key responsibilities 1. customer relationship & account management • serve as the primary point of contact for assigned accounts, ensuring customer needs are met. • maintain and update the account management board, tracking active accounts, project status, and key customer insights. • assist in customer security risk assessments (csras) to ensure compliance and risk management. • oversee the customer onboarding process fulfillment, ensuring a smooth transition from sales to service delivery. • conduct regular customer satisfaction surveys (csats) and follow-ups, identifying areas for improvement. • develop strategies to increase customer retention, engagement, and contract renewals. 2. procurement & order management • manage the quoting process, ensuring pricing accuracy and alignment with customer requirements. • oversee purchasing and procurement, collaborating with vendors for the best pricing and availability. • track orders from initial quote to final delivery, ensuring timely fulfillment. • issue and manage work orders, coordinating with internal teams to ensure service delivery mee...
Smarter sales. seamless experiences. powered by innovation. our client, sp data digital, is a trailblazer in the business consulting and services industry, specializing in ai-powered sales and customer experience (cx) solutions . headquartered in toronto with teams across north america, they fuse human expertise with cutting-edge technology to help brands scale faster and engage smarter. recognized for innovation and impact, they offer a dynamic environment where tech meets strategy—perfect for professionals ready to grow with a global, future-focused leader. job description as a predictive dialer specialist , you’ll manage and optimize dialer systems to drive outbound campaign performance. from configuring strategies to real-time monitoring and compliance, your expertise ensures that every call counts—delivering results through precision, analytics, and innovation. job overview employment type: indefinite term type contract shift: 12:00 pm – 8:00 pm est (some saturdays may be required) work setup: work from home / remote your daily tasks manage and optimize the predictive dialing system to ensure efficient outbound call delivery and campaign execution support call center operations by ensuring agents connect effectively with customers through proper configuration and monitoring of dialing strategies, schedules, and compliance protocols operate and manage the predictive dialer system (e.g., livevox, noble, five9, genesys) to support outbound campaigns monitor campaign performance in real time to ensure optimal contact and connection rates configure, adjust, ...
* descripción empresa: somos el primer contact center y bpo de colombia, con más de 28 años ofreciendo soluciones integrales a empresas del sector público y privado para la atención y gestión de sus clientes. gracias a nuestra trayectoria y cumplimiento de nuestro propósito "mejorar vidas, nuestro compromiso", desde 2021 somos una empresa bic (beneficio de interés colectivo) reforzando nuestro interés y trabajo constante en generar bienestar y eficiencias en nuestros clientes y colaboradores, así como nuestra intención en contribuir en temáticas sociales y ambientales de nuestro país. contamos con más de 6.500 colaboradores, la #familiaos, en todo el territorio nacional que trabajan para las empresas e instituciones más importantes de colombia y latinoamérica para transformar experiencias. * misión del cargo: ibventur - grupo fire / embajador de marca * funciones del cargo: embajador de ibventur - grupo fire horario: lunes a viernes turno madrugada 2:00am 8 horas diarias. lugar de trabajo: sede pereira salario: $1.423.500+ aux de transporte + prestaciones de ley + recargos según aplique + variable de $200.000 requisitos: bachiller con 6 meses de experiencia en call center servicio al cliente capacitación: 1 día contrato fijo a 3 meses * requisitos: -· bachiller, técnico o tecnólogo -· mínimo 6 meses de experiencia en call center o servicio al cliente presencial -· manejo de herramientas ofimáticas, análisis y gestión de información. -disponibilidad turnos madrugada * condiciones oferta: * beneficios: -plan carrera -programas de crecimiento personal y espiritual -descu...
Coordinador de contact center sac (servicio al cliente) ¿quieres cambiar el mundo? eso es lo que hacemos en cabify. nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conec...
Serfuncoop. los olivos, empresa con más de 36 años de experiencia en el sector de previsión exequial y prestación de servicios funerarios, requiere asesor comercial contact center para la ciudad de ibagué. función general: comercializar y generar ven...
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