2 weeks ago be among the first 25 applicants we are seeking a highly motivated sovereign analyst with a strong interest in financial markets to join our research team. the ideal candidate will have experience analyzing latin american countries' macro...
Join to apply for the customer support representative role at ottomatik. io 1 day ago be among the first 25 applicants join to apply for the customer support representative role at ottomatik. io hi there! we are south and our client is looking for a ...
At sana commerce, we strive to create an inclusive work environment because we recognize the value of a diverse workforce. we are a fast-growing saas company that helps manufacturers, distributors, and wholesalers succeed in b2b commerce complexity. our mission is to revolutionize the way businesses buy and sell, enabling them to grow, build stronger relationships, and capitalize on digital commerce opportunities. we are seeking a customer success associate who will be responsible for ensuring customer satisfaction and driving high renewal rates and expansion results. this role involves managing a portfolio of approximately 80 customers in north america as part of the americas customer success team. the ideal candidate will have: - the opportunity to make a meaningful impact at a rapidly growing saas scale-up; - close collaboration with global leaders on strategic initiatives; - a hybrid working model – three days in the office, two days from home; - a culture rooted in teamwork, customer obsession, growth mindset, and bold action; - autonomy: ownership of a portfolio and measurable business outcomes; - opportunities for growth: coaching, e-learning, and cross-functional exposure; - the ability to make a tangible impact on customer success and product development. responsibilities include: - leading an assigned portfolio of b2b customers in the usa; - building strong relationships and serving as a trusted advisor to customers; - developing customized success plans and conducting in-depth business reviews focused on roi; - advising customers on their e-commerce strat...
Job summary we are seeking a highly skilled microsoft d365 f&o; application support analyst to join our team. as a key member of the business application support team, you will be responsible for providing expert support for the group's erps on microsoft d365 erp and other business applications. main responsibilities - provide technical support to erp users and participate in the maintenance and development of existing business applications. - manage incident tickets and ensure that a comprehensive database of queries and resolutions is kept up to date. - identify and resolve technical issues related to microsoft d365 erp. - deliver regular training sessions to key user teams within the business. - maintain and update technical documentation and procedures. - assist with systems integrations and implementations. - support the implementation of microsoft d365 by training key-users and participating in uat tests. requirements - fluent english (c1) required for direct communication. - minimum 3 years of experience with microsoft d365 erp. - significant experience with d365 manufacturing modules, including accounting, ap/ar, fixed assets, inventory, and controlling. - good understanding of the end-to-end supply chain flow, covering manufacturing, procurement, logistics, and sales order management. - able to work with multiple d365 modules as per the functional scope. - ability to work on complex architecture and interfaces landscape. - strong verbal and written communication skills. - business process-oriented mindset. - listening ability and patience. - preferred customer...
Technical excellence specialist about the role: dive into a realm of innovation as our next technical excellence specialist, where you'll play a pivotal role in shaping technical excellence and driving continuous improvement. this isn't just a job; it's an opportunity to be at the forefront of our engineering team, positioning yourself for unparalleled career growth. what will i do? - develop and execute test plans and cases. - estimate test efforts and analyze results. how will i contribute to the team? your contributions will be vital in ensuring the smooth execution of qa activities, collaborating with cross-functional teams to design and implement test strategies. will i collaborate with other departments? absolutely you'll work closely with development, qa, and product management to devise and execute validation strategies that align with our goals. what methodologies will i be using? you'll be immersed in agile methodologies, driving efficiency and effectiveness in project executions. are you the right fit? - do you have extensive experience with qa automation? we're seeking candidates with over 4 years of hands-on experience in automated testing. - how familiar are you with coding best practices? you'll need a solid understanding of solid principles, clean code, and other best practices, particularly focusing on scalable solutions. - what's your experience with code reviews and automated testing? extensive experience in conducting code reviews, crafting automated tests, and implementing ci/cd pipelines is essential. - can you demonstrate expertise i...
We are epam, a leading global provider of digital platform engineering and development services. our team is committed to having a positive impact on our customers, employees, and communities. about the role this is an exciting opportunity for a talented data integration engineer to join our team. you will be responsible for developing and implementing data integration solutions, enhancing etl pipelines, and performing in-depth data analysis. - develop and manage etl pipelines utilizing spark-based dataswarm technology to streamline data integration processes. - conduct advanced data analysis by creating and executing complex sql queries to meet business requirements. - engage with customers to gather requirements, analyze needs, and propose tailored solutions and strategies. - work with cross-functional teams to ensure the smooth integration of data and delivery of high-quality outcomes. about you to be successful in this role, you will need: - at least 2 years of experience as a data integration engineer. - strong expertise in sql for managing and querying relational databases. - experience with apache hive for data warehousing and querying tasks. - practical experience with etl/elt solutions for data transformation and integration workflows. - proficiency in python for automating and processing data tasks. - fluent english communication skills, both written and spoken, at a b2 level or higher....
About the role are you an expert in sap sd/mm with a track record in supply chain transformation? we are looking for a senior principal sap sd/mm consultant to lead key initiatives that drive real impact in global organisations. key responsibilities - lead sap sd/mm implementations and optimisations, with a strong focus on s/4hana. - deliver full-cycle projects, from requirements gathering to go-live and hypercare. - advise clients on supply chain transformation strategies and sap best practices. - contribute to pre-sales activities, including rfps, solution design, and client workshops. - ensure delivery quality across all phases, managing scope, budget, and timeline. - mentor and guide junior consultants and project teams. your profile - 12+ years of sap experience, with expert-level knowledge of sd and/or mm modules. - proven experience in s/4hana implementations, ideally in greenfield or conversion scenarios. - demonstrated pre-sales experience, including client engagement and proposal work. - fluent in spanish and english. - based in vélez, colombia, with flexibility to travel within the eu when required. what's on offer - fully remote role within spain. - opportunity for leadership in a fast-growing sap practice. cavendish professionals is proud to be an equal opportunity employer. all qualified applicants will receive consideration for employment regardless of gender, race, age, sexual orientation, religion, or belief....
About the role we are seeking a motivated and results-driven business developer to join our team in bogotá, colombia. the ideal candidate will be responsible for identifying and building new business opportunities with universities, companies, industry associations, and academic institutions to drive growth and expansion in the colombian market. key responsibilities - identify potential partners to work with - generate leads and cold call prospective customers/businesses - meet with customers/clients face to face, via zoom or over the phone - create and execute an activity plan to increase customers' interest and boost sales through events such as stands, exhibitions, fairs, and presentations - think strategically and set goals and objectives to develop and improve the business requirements - bachelor's degree in business, industrial engineering, marketing, or international affairs - full proficiency in spanish and english both written and spoken - 2-3 years of marketing and/or sales experience...
We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. if you are approached for payment, this is likely to be fraudulent. please check to see whether the role you are interested in is posted on our career website. about tmf group tmf group is a leading provider of administrative services, helping clients invest and operate safely around the world. as we're a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at tmf group, whatever their background, and offer job opportunities to the broadest spectrum of people. once on board we nurture and promote talented individuals, making sure that senior positions are open to all. discover the role the market financial controller is part of the internal finance and group finance control team, responsible for the monthly review of the market financials in accordance with local gaap, ifrs and tmf group policy and the oversight of the statutory annual accounts. the market financial controller has a dual reporting line to group controller and market finance director and is responsible for performing a review of monthly reporting and connecting our contacts in tmf offices across the market, to ensure accuracy and completeness of reporting. key responsibilities - lead the month-end, quarter-end, and year-end financial close process for the market and ensure timely reporting as per group reporting deadlines of all required deliverables (report...
Growe is a leading business advisory and services group in igaming and entertainment. we are creators of strategies that work and solutions that scale. combining strategic vision with hands-on expertise, we help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. our expertise spans across key areas: from business and brand strategy development to market research, marketing solutions, it customization, organizational structuring, and talent management. we partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion. at growe, there are no limits to our ambitions! we boldly break stereotypes and strive for unparalleled achievements in an ever-changing industry. are you ready to grow with us? growe welcomes those who are excited to: - maintain the life of the office, create a family-like and cozy atmosphere; - take part in budgeting, reporting, and document flow; - work with suppliers and courier services; - coordinate travel directions (buying tickets, booking accommodation etc); - assist in organizing events and decorating the office for the holidays. essential professional experience: - at least one year of working experience as an office manager/administrative/assistant; - experience in planning business trips; - at least upper-intermediate level of english; - knowledge of excel and google sheets. we appreciate if you have those personal features: - high communicational and organizationa...
About us nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our institutional page https://international.nubank.com.br/careers/ about the role - as a product manager at nubank, you'll be on the front lines of building products, essential to the success of our teams. your job will be to ensure we build and deliver the right products to our customers. - you'll be involved in the launch of a new product/solution in the colombian market, a true zero to one opportunity in a high-growth context. - you'll face the challenge to leverage the best of both worlds; leveraging solutions already existing in brazil while keeping the flexibility to adapt them to the local context of colombia and mexico. - you'll be fundamental in coordinating and understanding the technical difficulties inherent in this process, ensuring solidity and scalability. - you'll be part of a global and innovative team, with the solid foundation of what has already been built and learned in brazil. - you’ll be asked to deeply understand local customers' needs and decide what to adapt vs. what to keep. you'll be responsible for - building products with the team to achieve main business objectives and solve the needs of customers in this new segment. - ensuring the speed and quality of the team’s decisions to maximize impact. - being involved in every stage of a product’s...
Oliver+ is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, cgi, automation, ai, motion design, and digital/print content. we partner with over 300 clients in 40+ countries and counting. our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide. as a part of the brandtech group, we're at the forefront of leveraging cutting-edge ai technology to revolutionise how we create and deliver work. our ai solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. role: integrated designer location: living in mexico or colombia remote working type of contract: ftc 6 months language: proficiency in english is required as we are a global business about the role: we have a great opportunity for a mid integrated designer to work within a new team, to design and deliver a mix of digital and print assets for a variety of high-profile brands. a job well done is an unbreakable & unified design language, a system easily replicated across multi-channeled media categories from digital, social and branding, key visuals, brochures, ooh, pos and so much more. strong mixed media design thinking coupled with some wicked right-brain domination tactics, the occasional task to adapt existing assets across video, digital and print advertising will without a doubt, see nothing but flames. a strong understanding of conceptualization, graphic design, print, illustration, and typography is as essential ...
I'm helping tubescience find a top candidate to join their team flexible for the role of sr. video editor. you'll drive creative impact by leading social video editing that reaches millions and informs strategy. compensation: usd 9 - 12/hour. location: remote (for argentina, bolivia, chile, colombia, costa rica, dominican republic, ecuador, honduras, mexico, nicaragua, paraguay, peru, uruguay, and venezuela residents). mission of tubescience: "our mission is to drive profitable growth for our clients by creating data-driven, performance-focused video content that captures attention, influences behavior, and scales rapidly. through continuous experimentation and a commitment to innovation, we aim to redefine how video advertising drives success on paid social platforms, delivering measurable results with every video we produce." what makes you a strong candidate: - you are expert in video editing. - you are proficient in adobe premiere pro, paid social media, and social media video editing. - english - conversational. perfil/requerimientos del candidato responsibilities and more: key responsibilities: - take ownership of creative decisions, including footage selection and narrative structure for client campaigns. - lead the editing process for premium social media content across multiple platforms. - make independent creative decisions to enhance content performance. - analyze performance metrics and implement data-driven improvements to creative content. - develop and maintain advanced motion graphics for social content. - collaborate closely with post an...
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. job description a solution engineer is an individual contributor role in the region that plays a vital role in crafting exceptional customer experiences by delivering tailored solutions and nurturing innovation. the engineer in this role participates in the activities for infobip’s solution proposals, owns the solution design, delivery and integrations, improvement of the current solutions. to deliver the desired business results, solution engineers collaborate with the hq and regional teams and act as technical opportunity leads or assist the more experienced colleagues. they independently manage opportunities from initiation to delivery. a solution engineer can act as a generalist and perform all the activities listed below, or can be specialized in one or more areas, such as cx consultancy, partnerships, solution and product or industry specialization. help customers and/or partners understand the value of infobip solutions and services ...
Company description work with us. change the world. at aecom, we're delivering a better world. whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. we are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. there has never been a better time to be at aecom. with accelerating infrastructure investment worldwide, our services are in great demand. we invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. we're one global team driven by our common purpose to deliver a better world. join us. job description aecom's enterprise capabilities team has an immediate opportunity available for a sr civil engineer - hydraulics & plumbing for employment in bogota, colombia. the responsibilities include but are not limited to: - lead the design and development of foul drainage systems, ensuring compliance with all relevant standards and regulations. - design and optimize hot and cold water piping systems for large-scale infrastructure and building projects. - design pumped drainage systems, rainwater drainage, and rainwater harvesting systems. - design and integrate greywater recycling systems into existing and new i...
Lets tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goalsevery person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: responsibilities: - be customer obsessed. - manage each call interaction with our customers satisfaction as your number one priority. - identify customers needs, clarify information, research every issue and provide solutions. - inform customers by explaining procedures; answering questions; providing information. - always provide correct information to the customer. listen carefully to understand the true customer question. - show empathy and respect with each customer interaction. we talk with a smile on our face. requirements: - high school diploma or equivalent required. - experience in banking or fintech campaigns - passion for delivering a stand-out customer experience. - excellent verbal and written communication skills. - ability to ask probing questions and problem resolution skills. - ability to follow instructions for specific customer resolutions tasks. - ability to work within a high-pressure environment and maintain a positive interaction for the customer. - intermediate proficiency w...
Do you dare to evolve with us? dont wait for the future, get ready for a new beginning. say yes to new opportunities and to the great challenges of giving 100% in every project. connect with us, we are waiting for you. in konecta you will be in charge of managing customers requests via call. we offer you: excellent work environment, stability, learning, growth opportunities, we have an employee fund that will help you fulfill your dreams, goals and much more! you will have an indefinite term contract. for this great job, how much will i get paid? salary 44 hours $2.850.000 + variable $350.000 what we are looking for good attitude to serve your customers, willing to learn and grow within the company with discipline, eager to be excellent in your management. 6 months of experience in the bpo industry high school diploma. b2- c1 level of english. must have very good spelling schedule monday to sunday from 7:00 am to 5:00 pm with one day of the weekend off (saturday or sunday) -availability to work in bogotá. if your cv is selected, check your email (also spam) where we will send you very important information that will allow you to advance in our company. feelthepulseel equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia - idiomas: inglés...
Concentrix is looking for you!!! do you have an advance english level? if you fit the requirements, do not hesitate and apply!!! * training fully paid 100% * 42h/ week * all security & sanitation requirements * 2450.000 - 2650.000 + bonuses!!! be part of our great team and enjoy our excellent benefits and growth opportunities. we will be waiting for you! requirements : - full time availability (42 hours- week) - english 80 % (b2/c1)° benefits ° ***growing opportunities*** no experienceel equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia - edad: a partir de 18 años...
Description - external gp strategies corporation is one of the world's leading talent transformation providers. by delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. gp strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. from our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. and, to put it simply, gp strategies is about our people - an extensive global network of learning experts. additional information can be found at . language: english step into the future with gp strategies at gp strategies, we're not just keeping up with the future-we're creating it. as a global leader in learning, performance, and transformation, we help the world's most innovative organizations unlock human and business potential. if you thrive on curiosity, creativity, and collaboration, you'll fit right in with our team of boundary-pushers and change-makers. your mission are you energized by building creative marketing campaigns and spotting opportunities where others see obstacles? do you thrive on turning big ideas into action? we're looking for a vertical marketing specialist who's ready to bring fresh energy and ideas to our marketing team. step into the future with gp strategies at gp strategies, we're not just keeping up with the future...
Job summary we are kaizen gaming, the team powering betano, one of the biggest gametech companies in the world, operating in 19 markets. we always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. here, there'll be no average day for you. ready to press play on potential? qualifications - bachelor's degree in a quantitative field (e.g statistics, mathematics,finance) - strong interest in sports with a good understanding of various sports and betting markets; - proven analytical and mathematical skills; - betting/sportsbook playing experience/activity; - a keen eye for detail; - be able to make quick, well-informed decisions and work within tight deadlines; - excellent communication and teamwork skills; - multitasking abilities and pc literacy; - fluency in english; - mandatory availability to work flexible hours in line with the business and sports calendar requirements. responsibilities - monitor real - time sports events and perform live trading; - supervise and adjust data with the aim of providing precise and competitive live odds; - provide accurate and rapid resulting for any event of a variety of sports; - use both external providers and in-house odds to optimize/customize our offerings and performance; - evaluate events according to their potential demand, to offer the widest and the most competitive offer market wise; - continuously monitor bet placements, assess live events risks and take appropriate measures to manage and mitigate risks; - ensure that customers have acces...
Location: bogotá shift days, hours and time zone: tuesday-saturday 10-8pm, sunday-thursday 9-7 or sunday-thursday 10-8pm english required:b2+/c1 job description: responsible for answering all calls with professional courtesy and empathy. provide excellent client service and the required information from clients and providers. responsibilities: principal (essential) duties: 1 . connect existing clients with their legal teams and quickly provide solutions for upset clients. 2. ensure that phone calls from insurance adjusters and medical providers are directed to the correct paralegals and attorneys all while protecting client information and privacy. 3. assist potential new client to be redirect to intake department. secondary duties 1. collaborates with other departments to support client cases. skills and qualifications - hard and soft skills: 1. must be able to multi-task and work in a fast-paced environment where high call volumes are anticipated daily. 2. demonstrate organizational skills and proficiency in working with computers and telephones. 3. must be able to work with programs such as microsoft word, outlook, and docusign. 4. demonstrates the ability to use standard office equipment such as telephones, computers, copier, fax machine and other technology as needed. 5. excellent client services skills and the ability to maintain composure when clients are becoming disgruntled. 6. ability to stay calm, cool and collective when dealing with a difficult situation. 7. possess the ability to show sympathy and empathy when dealing with a client going throu...
Atlantic qi job opportunity are you looking for an opportunity to work during your vacation and gain experience? this is your chance! we are looking for bilingual agents (english level b1+): no experience required. flexibility to accommodate your schedule. what we offer: earn up to $2,800,000 rotating shifts for flexibility. direct contract with the company and bi-weekly payments. opportunities for promotion. great work environment where you feel part of a family. join us and experience: professional growth. a supportive work environment. apply now and become part of our great family! feel free to share this with potential candidates or anyone who might be interested. if you need any more help, let me know! #teamwork #careergrowth #jobopportunity #benefits #applynowel equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia - idiomas: inglés...
Ready to take the first step? this opportunity is for you! take your career to the next level with the top team. join us and make a difference! why choose tp? competitive salary: $2.315.000 + performance-based bonuses career growth here, your potential has no limits permanent contract (indefinite term) paid training and development programs designed to support your success access to wellness programs, employee fund, and partner discounts be part of a global experience in a multinational company with a diverse and inclusive culture what are we looking for? language level: english b2/b2+/c1 education: high school diploma (physical or digital copy required) availability: full-time availability for our structured schedules (please specify), 42 hours per week a passion for delivering exceptional customer service with a problem-solving mindset work experience: (if applicable, please include) work location [bogota, connecta ac. 26 92-32] lead the way! at tp, we dont just offer jobs we build careers. as global leaders in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. terms and conditions apply.el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia - idiomas: inglés - edad: a partir de 18 años...
Job summary excis is a global it support leader globally, driven by innovation and collaboration. we're looking for a proactive desktop support technician to manage hardware, software, and it assets across multiple locations. responsibilities - install, configure, and troubleshoot end-user devices such as desktops, laptops, printers, scanner guns, hands and feet audio visual for meeting rooms and mobile devices/tablets. - perform sop based software installations, support and updates (includes ms windows 10/11, m365 suite, teams). - assist with infrastructure and network connectivity issues as per instructions from the customer or techm remote it teams. - provide basic training to end-users on hardware and software usage. - provide support where physical intervention is required for install, maintain, and troubleshoot equipment. - assist with physical rack and stack operations. - assist in performing physical audits and asset tagging. - respond to and resolve technical issues in a timely manner as per sla. - perform installations, moves, adds, changes, and decommissions (imacd) of it equipment. - maintain accurate and up-to-date documentation of all work performed. - collaborate with techm and customer remote it teams to resolve complex issues. - adhere to safety protocols and security procedures as per the customer provided sop and guidelines. qualifications - bachelor degree or equivalent in computer science or related field. - comptia a+, microsoft certified professional (mcp) or better. - minimum of 18 months' years of it experience. - mobile device management, incl...
Job title we are seeking an experienced technology solutions architect to join our team. as a staffing solution architect, you will be responsible for overseeing the definition of the skillset required by clients for staffing augmentation purposes. about the role this is an exciting opportunity for professionals looking to develop in one of the fastest-growing companies in the industry. you will work closely with clients to understand their engineering profile needs and provide technical assistance and guidance to address their requirements. the ideal candidate will have experience in software development, technical presentation and communication skills, and advanced english language proficiency. responsibilities - drive and manage technology evaluation and validation processes. - engage with clients while providing technical assistance and guidance to address their profile requests' real needs. - conduct final screening/interview process of candidates based on information available to identify best engineers to fit each position. - participate in meetings with clients to understand engineering profiles that fit their needs. - work with different tech stacks, interact with clients, or interview all over the tech stack: web (frontend and backend), mobile, qa (manual and automation), devops, data (data engineering, data science, big data), etc. requirements - 5+ years of work experience. - experience in it industry. - proven track record in software development, with experience/knowledge in different programming languages and areas of software development. - technical...
Job description we are seeking a skilled full stack developer to join our team. as a key member of our it team, you will be responsible for creating, improving, maintaining and strengthening our back office system. this role is ideal for someone who enjoys working on complex problems and is passionate about delivering high-quality solutions. you will work closely with our cross-functional team to develop and maintain features based on customer needs. our team is collaborative, dynamic and always looking for ways to improve our processes and products. this is a fully remote position, allowing you to work from anywhere in the world. we have team members in various locations, including colombia, argentina, norway and niger. as a full stack developer, you will be responsible for: - connecting our hasura (graphql) database to our react admin backend office - applying react.js best practices and its modern fundamentals like hooks, providers, signals, etc. - using the latest typescript features to add type-safety to your code - supporting and integrating external apis like open ai api to our backend system - creating optimized graphql or raw sql queries to integrate business logic in code - working with gitlab flow to publish your changes according to our agile project management - checking merge requests, providing improvements and supervising the best code delivery requirements include: - +3 years working experience with javascript, node.js and react - at least 70% in conversational english - great communication and organization skills - hands on attitude and great team w...
Customer service team lead role overview this is an exceptional opportunity to take on a leadership position in our customer service team. as the customer service team lead, you will be responsible for managing and training customer service specialists, ensuring high-quality service delivery and customer satisfaction. key responsibilities: customer service: - lead and motivate the customer service team to foster a positive and productive work environment. - monitor team performance and customer interactions to ensure adherence to service standards and quality assurance metrics. - handle tough customers and complaints, provide effective resolutions, and maintain customer satisfaction. process improvements: - assist with inquiries via phone and email, maintaining professionalism and empathy in every interaction. - develop and implement customer service policies, procedures, and best practices to enhance operational efficiency. - analyze customer cases, support metrics, and service trends to identify areas for improvement and implement actionable solutions. internal processes: - collaborate with other departments to address customer needs. - document each interaction thoroughly in the customer support system, ensuring accurate records of issues, resolutions, and follow-up actions. - conduct regular training sessions and workshops to enhance the skills and knowledge of customer service specialists. - prepare and present reports on team performance, customer feedback, and service improvements. required skills and qualifications: - proven experience in a custome...
Join to apply for the junior product owner role at concentrix limited company 1 week ago be among the first 25 applicants join to apply for the junior product owner role at concentrix limited company get ai-powered advice on this job and more exclusi...
2 months ago be among the first 25 applicants. please, submit your resume in english. description: we are a us-based marketing company specializing in door-to-door sales staffing. we are currently seeking a dedicated recruiter to support our hiring n...
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