The investment operations person has responsibility for the efficient and effective operations. this includes the managing of client relations, investment operations and general office responsibilities. essential duties & responsibilities: client res...
Company overview: lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and lo...
Position title: sales caller location: remote employment type: full-time experience level: 5+ years company: teamficient - range: $800 - $1000 (negotiable for highly experienced candidates) job overview: we are seeking proactive and persuasive sales callers to join our growing team. in this role, you will play a vital part in connecting with prospective clients, qualifying leads, and booking appointments for our senior sales team. this is a results-driven role that requires strong communication skills, follow-through, and the ability to work independently in a fast-paced environment. key responsibilities: conduct outbound cold and warm calls using vetted lead lists qualify prospects based on project scope, budget, and decision-making authority schedule consultations and discovery calls for senior sales or project leads accurately log call notes, maintain follow-up records, and update crm systems coordinate with marketing and lead gen teams to align on outreach campaigns handle basic inbound inquiries as needed maintain high energy, professionalism, and persistence across all interactions qualifications: minimum 5 years of sales or outbound calling experience (preferably b2b or healthcare-related) bachelor’s degree preferred but not required strong phone communication, active listening, and objection-handling skills proficient in using crm systems and dialing tools (e.g., hubspot, salesforce, or similar) excellent english fluency (spoken and written) self-motivated, organized, and able to manage time effectively in a remote setup system requirements...
Are you organized and independent? do you love crossing tasks off your to-do list? if your answer is “yes” then this might be the perfect job for you. we're hiring business operations specialists to work closely with the ceo to ensure that company operations are running smoothly. about us we're a recently funded and rapidly growing global technology company that helps trade professionals (general contractors, plumbers, electricians) start, run, and grow their small businesses. it's your job to keep the business running smoothly. in this role, your time is spent: - 60% handling day-to-day business, finance, and administrative tasks - 40% supporting product teams with research, organization, and operations **business operations**: - help keep our documentation and records updated and easily accessible. - monitor daily operations and address tasks as they arise. **finance operations**: - handle bookkeeping, monthly closing, payroll, and other financial operations. - help build models for business forecasting, budgeting, and financial analysis. **you should have**: - a working computer that you're comfortable using for business purposes. - a quiet work environment with fast, stable internet suitable for voip conversations. **skills**: - spoken and written english fluency (c1 or better) - efficient with computers (i.e., know some keyboard shortcuts) - strong with spreadsheets (excel); comfortable with formulas (e.g., vlookup\_)\_ - able to write brief memos (word) and draft simple presentations (powerpoint) - know the fundamentals of business finance and acc...
Are you organized and independent? do you love crossing tasks off your to-do list? if your answer is “yes” then this might be the perfect job for you. we're hiring business operations specialists to work closely with the ceo to ensure that company operations are running smoothly. about us we're a recently funded and rapidly growing global technology company that helps trade professionals (general contractors, plumbers, electricians) start, run, and grow their small businesses. it's your job to keep the business running smoothly. in this role, your time is spent: - 60% handling day-to-day business, finance, and administrative tasks - 40% supporting product teams with research, organization, and operations **business operations**: - help keep our documentation and records updated and easily accessible. - monitor daily operations and address tasks as they arise. **finance operations**: - handle bookkeeping, monthly closing, payroll, and other financial operations. - help build models for business forecasting, budgeting, and financial analysis. **you should have**: - a working computer that you're comfortable using for business purposes. - a quiet work environment with fast, stable internet suitable for voip conversations. **skills**: - spoken and written english fluency (c1 or better) - efficient with computers (i.e., know some keyboard shortcuts) - strong with spreadsheets (excel); comfortable with formulas (e.g., vlookup\_)\_ - able to write brief memos (word) and draft simple presentations (powerpoint) - know the fundamentals of business finance and acc...
Vopak uses cookies for a proper functioning of this website. cookies are small (temporary) text files that are stored by your browser. for example, we use functional cookies to remember your settings, and analytical cookies to anonymously analyze and improve the use of the website. more information can be found in our cookie policy about the cookies that are placed by this website. choose 'accept optimal cookies' if you want to be able to use all functionalities on this website. if you choose 'mínimal cookies', then this website will only place functional and analytical cookies. **principales responsabilidades del cargo**: elaborar los reportes financieros mensuales, a través del sistema tagetik, con el propósito de enviarlos a la corporación para su respectiva fiscalización. apoyar la elaboración del presupuesto anual de la compañía, cumpliendo con los requerimientos exigidos por vopak, para lograr las metas fijadas. realizar reuniones de seguimiento a la ejecución presupuestal por áreas. crear modelos de evaluación financiera para la estructuración de nuevos proyectos y negocios. participar en la mejora de procesos y herramientas para aumentar la calidad, confiabilidad y reducir el tiempo de preparación de informes financieros. 4.1 responsabilidades en el rol de analista contable realizar seguimiento a los diferentes departamentos para dar cumplimiento con los presupuestos de capex, con el fin de mantener el control adecuado del presupuesto de la compañía. realizar el control de los activos fijos. importar costos de proyectos en el erp y registrar las nóminas de...
Compartir oferta compartir oferta work from home trainee java developer 1886529424 at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. embark on your programming journey as a trainee java developer, diving into java basics and object-oriented principles. in this role, you'll learn through hands-on project involvement, gaining foundational java development skills under the mentorship of experienced professionals. what you will do: - assist in writing and maintaining simple java applications under the guidance of more experienced developers. - learn and apply java coding standards and best practices, focusing on writing clean, efficient, and readable code. - participate in code reviews and debugging processes to gain an understanding of code quality and maintenance. - engage in training sessions and actively work to improve java programming skills and understanding of the java ecosystem. - help in testing developed applications, learning to identify and fix bugs with guidance from senior team members. - collaborate with team members on software developme...
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. as we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. so, as we shape a more resourceful, less wasteful world, we build our careers too. we are looking for a technical sales engineer in andina & ca. the role of a technical sales engineer is to promote and sell alfa laval services while providing technical product support to both the sales organization and external customers. the technical sales engineer will advise customers on preventive or predictive maintenance of alfa laval equipment and generate sales inquiries (including complex quotations and advanced technical support such as sizing & selection). this role will be based in bogotá, colombia. what are we looking for? • passionate about using data to identify business opportunities for sales • ability to understand business performance through market data, finding patterns in the data • a person who dares to propose and innovative ways of analyzing data to achieve business results. • structured, analytic and data driven oriented key responsibilities: customer selling interaction • development of customer relationships ...
Miami / graduate / number of vacancies: 2 • statistical data processing (data mining) • artificial intelligence (ai), including generative ai • predictive modeling using machine learning and data science techniques • time-series modeling (arima and panel data models) and simulation models (monte carlo) • development, validation and audit of financial, risk, marketing and business-oriented models • r&d; projects requirements - recent graduates or final year students. - postgraduate studies and/or specialised courses are an asset, especially in data science, quantitative finance or similar. - knowledge of modeling techniques (logit, glm, time series, decision trees, random forests, clustering, xgboost), statistical programming languages (sas, r, python, matlab), big data tools and platforms (hadoop, hive, etc.), and cloud platforms (aws, azure, gcp). - solid academic record. - knowledge of other languages is desirable. - get-up-and-go attitude, maturity, responsibility and strong work ethic. - strong ability to learn quickly. - able to easily integrate into multidisciplinary teams. we offer the best environment to develop talent we offer you the possibility to join a firm that provides all you need to develop your talent to the fullest: - working on high-profile consulting projects for the largest companies, leaders in their markets, - with top industry management facing national and global challenges, - as part of an extraordinary team of professionals whose values and culture set industry standards. ongoing training plan, with approximately 10% of business turn...
We are looking for an experienced senior business data analyst candidate who can address our clients’ business needs with excellent data analysis and problem-solving skills, keen attention to detail, a deep understanding of common data analysis tools, datasets and reporting applications and strong communication skills. the ideal candidate can leverage large transactional databases, such as accounts payable data, to glean valuable insights and pinpoint potential discrepancies. you will be asked to work on both client deliverables, and development of proprietary core capabilities. the position requires a team player that seeks to supplement their skills through the use of project experience, self-study, and an ongoing desire to learn and grow. the resource will also be expected to help manage certain client projects as they gather more experience, so the role requires strong communication and project management skills, and the ability to be comfortable in a client-facing setting. responsibilities - work with internal data intelligence team to develop solutions to solve our clients’ business needs with big data - analyze/interpret complex data from large, disparate data sources to create actionable insights and metrics for clients - help develop and review dashboards focusing on spend analysis, payment performance, sku-level analytics, spend classification, etc. - assess the effectiveness and accuracy of new data sources and data gathering techniques - coordinate with internal data services team to receive complete, accurate data on an ongoing basis - develop processes, tool...
Join to apply for the intake specialist - 0571 - colombia role at bionic talent 4 days ago be among the first 25 applicants join to apply for the intake specialist - 0571 - colombia role at bionic talent this range is provided by bionic talent. your actual pay will be based on your skills and experience — talk with your recruiter to learn more. base pay range about the client: our client is a us-based law firm focused on delivering innovative and personalized legal solutions in the areas of immigration and business law. with a reputation for excellence and a client-centered approach, the firm combines legal expertise with strategic insight to help individuals and businesses navigate complex legal challenges. about the role: as an intake specialist, you will be the first point of contact for potential clients, handling outbound sales calls in the area of immigration, qualifying leads, and managing intake processes. you will also support the firm with general administrative tasks to ensure seamless operations. this role is ideal for someone confident on the phone, highly detail-oriented, and experienced in working in a fast-paced, remote legal environment. experience working with a u.s.-based law firm is strongly preferred. what you’ll be doing: - make outbound calls in immigration to prospective clients to assess their needs and determine eligibility for legal services. - guide potential clients through the intake process with professionalism and empathy. - accurately collect, enter, and maintain client information in the crm system. - follow up with leads a...
Kyc risk evaluation management (rem) is an aml function that is responsible for conducting a risk evaluation of new and existing clients with certain high-risk attributes. a risk evaluation is a holistic assessment of these high-risk attributes reviewing in conjunction with the client’s kyc profile to determine whether to on-board or maintain the relationship from an aml perspective. to achieve this goal, a rem analyst needs to be able to understand risk concepts, identify root causes, and analyze complex issues. as such, responsibilities include: **responsibilities**: - understanding the applicable global kyc policies, standards and procedures - assess various components of the kyc profile to support the disposition of the client. this may include: client information, ownership structure, name screening matches, edd, product profile, and local requirements. - identify and analyze interconnected risks within a kyc profile - when necessary, independently investigate risks components to understand context and resolve material issues - provide clear, concise, and self-sustaining risk analyses that support the ultimate disposition of each kyc profile reviewed - disposition each kyc profile in a timely and effective manner - provide advice from an aml perspective on issues escalated by the business - escalate aml concerns or any significant suspicious activities to senior management - support management with provision of accurate weekly and monthly metrics if requested - ability to review kyc profiles with higher risk characteristics (category a negative news, aml pr...
Campaña de atención al cliente - atencion a pacientes - agendamiento de citas en **creole haitiano** estamos buscando excelentes habilidades de comunicación y compromiso para construir relaciones comerciales duraderas. descripción del cargo: - informa sobre nuestra política "tarjetas de crédito en sistema" y política por no presentarse a una cita. - informar sobre las necesidades de derivación e historia clínica actualizada. - programar las citas. - si el agente recibe llamadas que no son para programar una cita, debe transferirlas. - confirmar las citas. **requisitos**: - creole haitiano - excelentes habilidades de comunicación - disponibilidad de tiempo completo - 1 año en atención al cliente / ventas / o call center salario: $ 3.500.000 - $ 4.000.000 cop / mes horario:lunes - viernes 7 am - 4 pm (presencial) beneficio completo de la ley ¡estamos deseando hablar contigo! cómo aplicar: haga clic en este enlace: o contáctenos: whatsapp: +57 310 2924055 **job types**: full-time, permanent **salary**: $3,500,000 - $4,000,000 per month application question(s): - puedes trabajar de forma remota? - tienes las herramientas para trabajar desde casa: computadora, conectividad y un espacio tanquilo? - en que ciudad estas ubicado? - are you able to work from the office in barranquilla? **education**: - high school or equivalent (preferred) **experience**: - call center: 1 year (preferred) - customer service: 1 year (preferred) **language**: - creole haitiano (preferred) - español (preferred)...
Work from home node.js trainee developer - work from home node.js trainee developer work from home node.js trainee developer 1886497770 at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. begin your tech career as a node.js trainee developer, immersing yourself in the world of server-side development with javascript. in this role, you'll learn from experienced developers, contribute to real-world projects, and gain foundational skills in node.js. what you will do: - assist in developing simple node.js applications under the supervision of senior developers. - learn node.js coding standards and best practices, focusing on writing clean and efficient code. - participate in code reviews and debugging sessions to understand code quality and maintenance. - engage in training sessions to improve node.js programming skills and understanding of related technologies and databases. - help in testing applications and fixing bugs under guidance from more experienced developers. - collaborate with team members on development projects, gaining practical experience in the ...
Prgx– headquartered in atlanta, georgia, prgx global, inc. is the world’s leading provider of recovery audit services. the company operates and serves clients in more than 30 countries with over 1,600 employees and provides its services to over 75% of the top 20 global retailers. prgx provides a unique combination of audit, analytics and advisory services that optimizes client financial performance. this position is responsible for leading contract compliance audits of cost-plus construction contracts for the development and construction of industrial facilities. assignments would include audits of both completed projects and projects in-progress. this position will draw on a variety of skills you have developed and experience you have gained in your career. knowledge of and experience in construction (audit, project controls and/or estimating), accounting (financial and cost), audit and data mining skills and techniques are required. additionally, excellent interpersonal, communication and presentation skills are needed to be successful. your success will be the result of your entrepreneurial drive, passion for superior results and your natural desire to fulfill the commitments you make to your clients and co-workers. work experience and education requirements: · must have an excellent english speaking and writing skills (c1-c2) · 1-3 years audit experience (internal, compliance, operational) is nice to have. · construction, project controls or estimating experience or similar industry experience is required. · strong data skills/aptitude required.advanced experienc...
Business consultant insurance industry barcelona position details location: barcelona / graduate / number of vacancies: 5 you will be working alongside our teams on various actuarial consulting projects, including pricing, reserving, retention models, ifrs17, solvency ii, and capital models. requirements - recent graduates or final-year students in actuarial and financial science; a master's degree will influence salary conditions. - strong academic background. - dynamic, mature, responsible, and hardworking. - proficiency in english; additional languages or postgraduate courses are a plus. - advanced computer skills. - quick learner and able to integrate easily into multidisciplinary teams. what we offer we provide an environment to develop your talent through: - participation in high-profile consulting projects for leading companies. - collaboration with top industry management on national and global challenges. - being part of a professional team with a strong corporate culture. training and career development - approximately 10% of business turnover is invested in training, totaling around 600 hours in the first two years. - courses include specialist, external expert, professional skills, and language training. - participation in our degree program in business consulting management solutions at icade business school, focusing on big data and data science. - clear career progression with opportunities for internal promotion and partnership. additional engagements - partnerships with prestigious universities. - community support activities and sports tourname...
Company description publicis global delivery is the talent powerhouse of publicis groupe, the largest global communications group. we make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the groupe. in latam, we are over 1,700 passionate employees that love to push boundaries and drive innovative solutions. if you are a risk-taker and love to develop intrepid ideas, pgd is the place for you. we move people, and people move us! overview we are looking for individuals who can conceptualize/create designs and animations. the ideal candidate has experience creating attention-grabbing digital graphics and visuals, producing multiple iterations for social media, animation, and video assets. responsibilities what you’ll do - collaborate with art director and creative directors to execute a variety of design projects, including animation and video editing for social platforms - create a high volume of new assets, sometimes utilizing imagery from existing data bases and sometimes requiring original graphics/production/shoots - be conceptual and able to work in a variety of styles across different brands - closely follow brand/style guidelines and production specs - bring a high level of craft and polish - be an ambitious, enthusiastic and collaborative team player - a passion for storytelling through a variety of formats - be a self starter, pro-active, but also collaborative in a team - be willing to participate in new business opportunities across the agency - love and champion our work and bran...
Press tab to move to skip to content link select how often (in days) to receive an alert: title: quality assurance automation engineer specialist requisition id: 223192 employee referral program – potential reward: $400,000.00 we are committed to investing in our employees and helping you continue your career at scotiatech. position: quality assurance automation engineer specialist purpose: cca technology – retail digital engineering team is currently looking for an automation tester to join and assist with manual and automation testing for online banking (web) and mobile banking apps (ios, android). role: - responsible for designing, developing and maintaining a modular, extensible and reusable test automation framework to enable continuous testing - partner with development engineers during story and task breakdown to develop test approach that effectively covers all functional characteristics of a functionality - responsible for manual testing to ensure functionality works as expected, before moving to automating the tests, and also running regression tests - build, maintain and improve existing automation framework - create, maintain and enhance test data required for manual and automation testing - be / become a sme on usage of entire application suite, processes, workflows, etc. - drive our automated testing process - consistently work with product, design, and engineering team to collaborate on quality testing - work with a mix of developers and other qa testers - assist with production verification of functionality during production implemen...
Please read before applying. this is a position that requires several things, including previous job experience as well as being fully bilingual in spanish and english (read, write and speak) we are a law firm that represents injured workers. we were named one of the 100 fastest growing companies in the bay area, in the top 5000 fastest growing companies in the u.s. and number 36 on the list of fastest growing law firms in the country! recently nominated for inc. magazine best workplaces in america. we have an immediate opening for a **remote english-speaking receptionist**to join our team. **requirements**: - english fluency, able to read, write and speak with complete ease and near perfection - this position is work from home and requires you to have reliable high-speed internet and a reliable computer - ability to work california hours and united states holidays (you will receive paid time off for u.s. holidays but will need to work during colombian holidays). - relevant experience in customer service of phone reception is required. experience in a legal setting is preferred, but not required. - professionalism: a dedication to your own personal growth and the growth of your team is essential to the success of this position. - this position deals with people going through lawsuits due to injury from work - empathy and caring for your fellow human beings is essential to the success of the position. - must be accountable, responsible and take ownership over their work and the quality of their work. must be willing to learn new things - or old things in a new ...
Work from home php architect at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. are you a php software architect able to provide the highest standards of tech quality and innovation? are you driven for continuous progress, helping all the different types of clients around the world? if so, probably you are a good match for our development team. apply! you will lead a virtual team and should be masterful to advance the demands fulfillment process to achieve/exceed excellent delivery targets for related workloads in your assigned project. what you will do: 1. define the system requirements and sw requirements and manage the traceability in cooperation with the system requirement engineer. 2. define and document the architecture for the sw modules/components achieving the target performances. 3. manage the activity of revision and documentation of the specific sw function. 4. support the feature reference during the effort estimation activities. here's what we're looking for: 1. 6+ years of experience in php. 2. ability to work with relational and non-relationa...
Academia britÁnica de lenguas extranjeras able ¿eres un apasionado por la enseñanza y quieres marcar la diferencia en la comunidad? en fundación riding generation y la academias britanica de lenguas extranjeras able buscamos un docente de inglés comprometido y dinámico para formar a niños y jóvenes en su camino hacia nuevas oportunidades. ¡Únete a nuestro equipo y sé parte de este impacto positivo! ubicación: presencial en suba, bogotá (con posibilidad de trabajo remoto en el futuro). horario: sábados de 8:00 a.m. a 12:00 p.m. (4 horas por sesión). condiciones: salario competitivo requisitos recomendados: formación en enseñanza de inglés, filología, licenciatura en idiomas o carreras afines. experiência docente enseñando a niños, adolescentes o adultos. nível de inglés b2 o superior disponibilidad para trabajar los sábados en horario de mañana. ofrecemos: oportunidad de crecimiento profesional. contribuir a un programa de impacto social que transforma la vida de los estudiantes ambiente de trabajo dinámico y colaborativo. remuneración competitiva. ¡no pierdas esta oportunidad de ser parte de nuestro equipo! si estás interesado, contáctanos llamando al 3025467311. ¡esperamos contar contigo para hacer la diferencia en la educación de nuestra comunidad! anexar a la hoja de vida: tipo de puesto: temporal, por contrato duración del contrato: 10 meses fecha de inicio prevista: 26/07/2025...
Work from home python tech lead / research + development at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for outstanding python tech leads to join bairesdev research & development team (r&d;). our r&d; team is the essential part of our technology solutions that drive millions in revenue every year, so we only hire the best of the best. within the team you’ll find many different challenges: data analysis, machine learning, desktop, and web developments are some of the most relevant right now, but in order to drive innovation, you’ll notice that new things are coming up every day! the r&d; area is undoubtedly the most interesting and challenging area of the entire company, and although bairesdev is conformed of really talented people in general, here you will find professionals with extensive experience and also intellectual and creative levels, far above average. we want people to enjoy the trip. are you ready? what you will do: - work closely alongside their engineering and business stakeholders to support the delivery of the project. - be able ...
Full stack developer (python + react) remote in latin america role overview we're hiring a full stack developer to take full ownership of the core platform at cargofax.co, a lean, data-driven product that unlocks insights from global shipping and trade activity. you'll lead end-to-end feature delivery across the backend, frontend, and integrations (like stripe), and help us move toward a modern, scalable infrastructure. if you enjoy working independently, moving fast, and making meaningful product decisions then this is for you. what you'll do - lead feature delivery across backend, frontend, and third-party integrations - translate sales conversations and user needs into clear, actionable product improvements - fix bugs, ship features, and help modernize our python 3.6 codebase into a cleaner, more scalable architecture - maintain and improve our react frontend and core backend apis - own our infrastructure setup linux servers, docker, ci/cd - keep things lean: communicate via slack, manage work through github issues what we're looking for - strong experience with python (ideally django) and react - full-stack mindset: able to work confidently across backend logic, ui/ux, and integrations - experience with stripe or other payment apis - skilled in building and maintaining rest apis that scale - familiarity with infrastructure tools like docker, ci/cd, and linux servers - exposure to olap systems, etl workflows, or large-scale data applications - your ai focused, using cursor and other ai platforms, you will level our team up with ai - bonus: product-minded enginee...
Location: bogotá shift days, hours and time zone: tuesday-saturday 10-8pm, sunday-thursday 9-7 or sunday-thursday 10-8pm english required:b2+/c1 job description: responsible for answering all calls with professional courtesy and empathy. provide excellent client service and the required information from clients and providers. responsibilities: principal (essential) duties: 1 . connect existing clients with their legal teams and quickly provide solutions for upset clients. 2. ensure that phone calls from insurance adjusters and medical providers are directed to the correct paralegals and attorneys all while protecting client information and privacy. 3. assist potential new client to be redirect to intake department. secondary duties 1. collaborates with other departments to support client cases. skills and qualifications - hard and soft skills: 1. must be able to multi-task and work in a fast-paced environment where high call volumes are anticipated daily. 2. demonstrate organizational skills and proficiency in working with computers and telephones. 3. must be able to work with programs such as microsoft word, outlook, and docusign. 4. demonstrates the ability to use standard office equipment such as telephones, computers, copier, fax machine and other technology as needed. 5. excellent client services skills and the ability to maintain composure when clients are becoming disgruntled. 6. ability to stay calm, cool and collective when dealing with a difficult situation. 7. possess the ability to show sympathy and empathy when dealing with a client going thro...
Job title: senior customer service specialist location: remote 100% salary: 1500 - 2000 usd (doe) + performance bonuses. working hours: 8am - 5pm pst about the role: we’re seeking a seasoned senior customer service specialist to join our customer support team—with the opportunity to grow into a team lead role. this position is ideal for an experienced customer service professional who thrives in complex, multi-channel environments and is ready to take the next step in their career by mentoring others and driving process improvements.you’ll bring 5+ years of customer service experience , preferably with 3 years in e-commerce , and expertise in managing customer interactions via email and social media platforms (facebook, instagram, tiktok) . key responsibilities: senior specialist support: - manage escalated and complex customer inquiries across emails and social media platforms with a focus on resolution, customer satisfaction, and efficiency. - process backoffice tasks such as refunds, returns, replacements, and order adjustments with high attention to detail. - support cross-functional collaboration to resolve customer pain points and improve workflows. leadership development & team support - mentor and support junior team members by sharing best practices and providing informal guidance. - assist in onboarding and training new team members as needed. - act as the first point of contact for escalations from the team when the supervisor is unavailable. process & performance optimization - identify trends in customer inquiries to recommend process en...
Hey there! david kennedy recruitment is on the lookout for an amazing latam/asia based freelance recruitment partner to join our team. if you're a true hunter and love connecting talented individuals with our clients needs we want to hear from you! this freelance role offers a commission-based structure, meaning your earnings will be directly tied to your successful candidate placements. position: freelance recruitment partner location: remote: anywhere in latam and/or asia employment type: freelance - able to invoice remuneration: commission per placed candidates responsibilities: - dive into various channels of your choice like job boards, social media, and networking to find and attract top-notch candidates - conduct interviews, assess qualifications, and determine the perfect fit for specific job roles - work closely with our service delivery manager and managing director to make the recruitment processes run smoothly for our candidates - utilise recruitment strategies to attract top talent within the forex, crypto, or igaming industries. - build and maintain a strong network of potential candidates within the forex, crypto, and igaming sectors - coordinate interviews between candidates and hiring managers like a pro - stay up-to-date with industry trends and competitors in the forex, crypto, and igaming sectors to identify new sourcing opportunities - keep candidate profiles in our ats well-described and updated for future reference requirements: - proficient in english (spoken and written) - this is a must! - it is essential to be able to take on roles and ...
About liferay liferay is a uniquely profitable b2b enterprise software company with 1,000+ fiery-eyed employees all across europe, the americas, the middle east, asia, and africa. as a renowned provider of enterprise open-source technologies, we have been recognized by gartner for empowering businesses around the world to solve complex digital challenges. liferay’s all-in-one platform unites liferay dxp with our cloud platform capabilities, built-in analytics, and commerce functionality, reducing time to market and accelerating innovation. our customer roster includes global companies such as airbus, us bank, honda, and desjardins. but we don’t just make awesome software. we are also fueled by a greater-than-profit vision. by building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. this commitment extends beyond our product; liferay donates 10% of our profits to charities around the world. oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run! about you and this role liferay seeks to expand its ability to empower, inspire, and influence technical practitioners and developers by producing exceptionally engaging and accessible documentation. to support this effort, liferay seeks motivated, independent, and servant-hearted technical writers to participate in organizing, writing, and revising documentation and training materials. technical writers work directly with their ma...
At mindrift, innovation meets opportunity. we believe in using the power of collective intelligence to ethically shape the future of ai. what we do the mindrift platform connects specialists with ai projects from major tech innovators. our mission is...
Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and c...
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