Tech es la mayor universidad digital del mundo. con un impresionante catálogo de más de 14.000 programas académicos disponibles en 11 idiomas, se posiciona como líder en empleabilidad, con una tasa de inserción laboral del 99%. está reconocida oficia...
Tech es la mayor universidad digital del mundo. con un impresionante catálogo de más de 14.000 programas académicos disponibles en 11 idiomas, se posiciona como líder en empleabilidad, con una tasa de inserción laboral del 99%. está reconocida oficia...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of customer success managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the customer success team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successfu...
¿quiénes somos? tech es la mayor universidad digital del mundo. con un impresionante catálogo de más de 14.000 programas académicos disponibles en 11 idiomas, se posiciona como líder en empleabilidad, con una tasa de inserción laboral del 99%. está reconocida oficialmente en diversos países de américa, como tech universidad (méxico) y tech universidad fundepos (costa rica). asimismo, tiene una sólida presencia en África, con tech rucu university (tanzania) y tech euromed university of fez (marruecos), y en europa a través de tech global university (andorra) y tech universidad (españa). gracias a su enfoque internacional, tech tiene presencia en más de 150 países y ha sido reconocida en dos ocasiones por el financial times como una de las 250 compañías con mayor crecimiento en europa en los últimos años. esto le ha permitido convertirse en la universidad oficial de la nba, ofreciendo programas exclusivos impartidos por destacados directivos, entrenadores y exjugadores de la principal liga de baloncesto del mundo. por otro lado, la prestigiosa revista forbes la ha distinguido como la "mejor universidad digital del mundo", destacando su innovadora metodología de aprendizaje, el relearning, así como la implementación del método del caso de harvard. además, cuenta con un claustro docente ivy league, al nivel de harvard o stanford. sus más de 6.000 profesores trabajan en las mejores compañías, organizaciones e instituciones del mundo. las mayores multinacionales (amazon, apple, google, nike…), los mejores hospitales (clínica mayo, md. anderson…) o las mejores instituciones d...
Tech es la mayor universidad digital del mundo. con un impresionante catálogo de más de 14.000 programas académicos disponibles en 11 idiomas, se posiciona como líder en empleabilidad, con una tasa de inserción laboral del 99%. está reconocida oficialmente en diversos países de américa, como tech universidad (méxico) y tech universidad fundepos (costa rica). asimismo, tiene una sólida presencia en África, con tech rucu university (tanzania) y tech euromed university of fez (marruecos), y en europa a través de tech global university (andorra) y tech universidad tecnológica (españa). gracias a su enfoque internacional, tech tiene presencia en más de 150 países y ha sido reconocida en dos ocasiones por el financial times como una de las 250 compañías con mayor crecimiento en europa en los últimos años. esto le ha permitido convertirse en la universidad oficial de la nba, ofreciendo programas exclusivos impartidos por destacados directivos, entrenadores y exjugadores de la principal liga de baloncesto del mundo. por otro lado, la prestigiosa revista forbes la ha distinguido como la mejor universidad digital del mundo, destacando su innovadora metodología de aprendizaje, el relearning, así como la implementación del método del caso de harvard. además, cuenta con un claustro docente ivy league, al nivel de harvard o stanford. sus más de 6.000 profesores trabajan en las mejores compañías, organizaciones e instituciones del mundo. las mayores multinacionales (amazon, apple, google, nike), los mejores hospitales (clínica mayo, md. anderson) o las mejores instituciones deportivas...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of account managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the account management team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successful in th...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of customer success managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the customer success team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successfu...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters; around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. at ci&t;, we're on a fast-growth trajectory, and we're looking for a passionate and skilled senior bi developer to join our team. this role is vital in helping our global clients make informed data-driven decisions by leveraging your expertise in data analysis, python, and sql. key responsibilities: - utilize data storytelling to drive enterprise growth and enhance operational efficiency. - analyze business questions, translating data streams to understand performance drivers and outcomes. - identify and promote key performance indicators (kpis). - develop tools for internal stakeholders (e.g., operations, finance, hr) to facilitate data-driven decision making. - support project scoping and effort estimation. - contribute to our software development lifecycle (sdlc) practices. qualifications: - bachelor’s degree in a relevant field (computer science, data science, etc.). - over 5+ years of professional experience in bi. - proficiency in sql and relational database management systems; sql server experience is a plus. - strong skills in data wrangling with sql and pandas, and data engineering for performance. - experience with at least one bi visualization tool (e.g., power bi, tableau). - familiarity with version control tools (like git) and scripting languages (python, r). - previous ex...
Work from home python tech lead / research + development at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for outstanding python tech leads to join bairesdev research & development team (r&d;). our r&d; team is the essential part of our technology solutions that drive millions in revenue every year, so we only hire the best of the best. within the team you’ll find many different challenges: data analysis, machine learning, desktop, and web developments are some of the most relevant right now, but in order to drive innovation, you’ll notice that new things are coming up every day! the r&d; area is undoubtedly the most interesting and challenging area of the entire company, and although bairesdev is conformed of really talented people in general, here you will find professionals with extensive experience and also intellectual and creative levels, far above average. we want people to enjoy the trip. are you ready? what you will do: 1. work closely alongside their engineering and business stakeholders to support the delivery of the project. ...
¿quiénes somos? tech es la mayor universidad digital del mundo. con un impresionante catálogo de más de 14.000 programas académicos disponibles en 11 idiomas, se posiciona como líder en empleabilidad, con una tasa de inserción laboral del 99%. está reconocida oficialmente en diversos países de américa, como tech universidad (méxico) y tech universidad fundepos (costa rica). asimismo, tiene una sólida presencia en África, con tech rucu university (tanzania) y tech euromed university of fez (marruecos), y en europa a través de tech global university (andorra) y tech universidad (españa). gracias a su enfoque internacional, tech tiene presencia en más de 150 países y ha sido reconocida en dos ocasiones por el financial times como una de las 250 compañías con mayor crecimiento en europa en los últimos años. esto le ha permitido convertirse en la universidad oficial de la nba, ofreciendo programas exclusivos impartidos por destacados directivos, entrenadores y exjugadores de la principal liga de baloncesto del mundo. por otro lado, la prestigiosa revista forbes la ha distinguido como la "mejor universidad digital del mundo", destacando su innovadora metodología de aprendizaje, el relearning, así como la implementación del método del caso de harvard. además, cuenta con un claustro docente ivy league, al nivel de harvard o stanford. sus más de 6.000 profesores trabajan en las mejores compañías, organizaciones e instituciones del mundo. las mayores multinacionales (amazon, apple, google, nike…), los mejores hospitales (clínica mayo, md. anderson…) o las mejores instituciones d...
**requisition id**: 210361 we are committed to investing in our employees and helping you continue your career at scotiatech. **purpose** contributes to the overall success of the global fraud technology pega smart disputes platform in bogota ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **accountabilities** - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - assist the lead and/or to develop and to provide high quality deliverables during all the phases of the project, from the participation in requirement gathering, design and implementation to post release support. - assist the lead and /or team as a specialized technical guide in the analysis, design, development, implementation, architecture, and support of pega base solutions. showing expertise in flows, ui and decision rules; and considering best practices, guardrails and any defined standard. - sharing knowledge and helping the team with the correct usage in the diversity of tools and capabilities pega offers. - collaboration as part of an agile development team, participation in daily stand-ups, work estimations, identify blockers and proposal of solutions. - participate actively in demos and review sessions of all project deliverables to assure the quality and completeness of the functionalities. this way we reach...
Work from home python tech lead / research + development - work from home python tech lead / research + development work from home python tech lead / research + development 1886497281 at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for outstanding python tech leads to join bairesdev research & development team (r&d;). our r&d; team is the essential part of our technology solutions that drive millions in revenue every year, so we only hire the best of the best. within the team you’ll find many different challenges: data analysis, machine learning, desktop, and web developments are some of the most relevant right now, but in order to drive innovation, you’ll notice that new things are coming up every day! the r&d; area is undoubtedly the most interesting and challenging area of the entire company, and although bairesdev is conformed of really talented people in general, here you will find professionals with extensive experience and also intellectual and creative levels, far above average. we want people to enjoy the trip. are you ready? what ...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of customer success managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the customer success team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successfu...
¿quiénes somos? tech es la mayor universidad digital del mundo. con un impresionante catálogo de más de 14.000 programas académicos disponibles en 11 idiomas, se posiciona como líder en empleabilidad, con una tasa de inserción laboral del 99%. está reconocida oficialmente en diversos países de américa, como tech universidad (méxico) y tech universidad fundepos (costa rica). asimismo, tiene una sólida presencia en África, con tech rucu university (tanzania) y tech euromed university of fez (marruecos), y en europa a través de tech global university (andorra) y tech universidad (españa). gracias a su enfoque internacional, tech tiene presencia en más de 150 países y ha sido reconocida en dos ocasiones por el financial times como una de las 250 compañías con mayor crecimiento en europa en los últimos años. esto le ha permitido convertirse en la universidad oficial de la nba, ofreciendo programas exclusivos impartidos por destacados directivos, entrenadores y exjugadores de la principal liga de baloncesto del mundo. por otro lado, la prestigiosa revista forbes la ha distinguido como la mejor universidad digital del mundo, destacando su innovadora metodología de aprendizaje, el relearning, así como la implementación del método del caso de harvard. además, cuenta con un claustro docente ivy league, al nivel de harvard o stanford. sus más de 6.000 profesores trabajan en las mejores compañías, organizaciones e instituciones del mundo. las mayores multinacionales (amazon, apple, google, nike), los mejores hospitales (clínica mayo, md. anderson) o las mejores instituciones depor...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of account managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the account management team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successful in th...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of customer success managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the customer success team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successfu...
¿quiénes somos? tech es la mayor universidad digital del mundo. con un impresionante catálogo de más de 14.000 programas académicos disponibles en 11 idiomas, se posiciona como líder en empleabilidad, con una tasa de inserción laboral del 99%. está reconocida oficialmente en diversos países de américa, como tech universidad (méxico) y tech universidad fundepos (costa rica). asimismo, tiene una sólida presencia en África, con tech rucu university (tanzania) y tech euromed university of fez (marruecos), y en europa a través de tech global university (andorra) y tech universidad(españa). gracias a su enfoque internacional, tech tiene presencia en más de 150 países y ha sido reconocida en dos ocasiones por el financial times como una de las 250 compañías con mayor crecimiento en europa en los últimos años. esto le ha permitido convertirse en la universidad oficial de la nba, ofreciendo programas exclusivos impartidos por destacados directivos, entrenadores y exjugadores de la principal liga de baloncesto del mundo. por otro lado, la prestigiosa revista forbes la ha distinguido como la "mejor universidad digital del mundo", destacando su innovadora metodología de aprendizaje, el relearning, así como la implementación del método del caso de harvard. además, cuenta con un claustro docente ivy league, al nivel de harvard o stanford. sus más de 6.000 profesores trabajan en las mejores compañías, organizaciones e instituciones del mundo. las mayores multinacionales (amazon, apple, google, nike…), los mejores hospitales (clínica mayo, md. anderson…) o las mejores instituciones d...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of customer success managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the customer success team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successfu...
¿quiénes somos? tech es la mayor universidad digital del mundo. con un impresionante catálogo de más de 14.000 programas académicos disponibles en 11 idiomas, se posiciona como líder en empleabilidad, con una tasa de inserción laboral del 99%. está reconocida oficialmente en diversos países de américa, como tech universidad (méxico) y tech universidad fundepos (costa rica). asimismo, tiene una sólida presencia en África, con tech rucu university (tanzania) y tech euromed university of fez (marruecos), y en europa a través de tech global university (andorra) y tech universidad (españa). gracias a su enfoque internacional, tech tiene presencia en más de 150 países y ha sido reconocida en dos ocasiones por el financial times como una de las 250 compañías con mayor crecimiento en europa en los últimos años. esto le ha permitido convertirse en la universidad oficial de la nba, ofreciendo programas exclusivos impartidos por destacados directivos, entrenadores y exjugadores de la principal liga de baloncesto del mundo. por otro lado, la prestigiosa revista forbes la ha distinguido como la "mejor universidad digital del mundo", destacando su innovadora metodología de aprendizaje, el relearning, así como la implementación del método del caso de harvard. además, cuenta con un claustro docente ivy league, al nivel de harvard o stanford. sus más de 6.000 profesores trabajan en las mejores compañías, organizaciones e instituciones del mundo. las mayores multinacionales (amazon, apple, google, nike…), los mejores hospitales (clínica mayo, md. anderson…) o las mejores instituciones d...
Work from home python tech lead / research + development at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for outstanding python tech leads to join bairesdev research & development team (r&d;). our r&d; team is the essential part of our technology solutions that drive millions in revenue every year, so we only hire the best of the best. within the team you’ll find many different challenges: data analysis, machine learning, desktop, and web developments are some of the most relevant right now, but in order to drive innovation, you’ll notice that new things are coming up every day! the r&d; area is undoubtedly the most interesting and challenging area of the entire company, and although bairesdev is conformed of really talented people in general, here you will find professionals with extensive experience and also intellectual and creative levels, far above average. we want people to enjoy the trip. are you ready? what you will do: - work closely alongside their engineering and business stakeholders to support the delivery of the project. - be able ...
¿quiénes somos? tech es la mayor universidad digital del mundo. con un impresionante catálogo de más de 14.000 programas académicos disponibles en 11 idiomas, se posiciona como líder en empleabilidad, con una tasa de inserción laboral del 99%. está reconocida oficialmente en diversos países de américa, como tech universidad (méxico) y tech universidad fundepos (costa rica). asimismo, tiene una sólida presencia en África, con tech rucu university (tanzania) y tech euromed university of fez (marruecos), y en europa a través de tech global university (andorra) y tech universidad(españa). gracias a su enfoque internacional, tech tiene presencia en más de 150 países y ha sido reconocida en dos ocasiones por el financial times como una de las 250 compañías con mayor crecimiento en europa en los últimos años. esto le ha permitido convertirse en la universidad oficial de la nba, ofreciendo programas exclusivos impartidos por destacados directivos, entrenadores y exjugadores de la principal liga de baloncesto del mundo. por otro lado, la prestigiosa revista forbes la ha distinguido como la mejor universidad digital del mundo, destacando su innovadora metodología de aprendizaje, el relearning, así como la implementación del método del caso de harvard. además, cuenta con un claustro docente ivy league, al nivel de harvard o stanford. sus más de 6.000 profesores trabajan en las mejores compañías, organizaciones e instituciones del mundo. las mayores multinacionales (amazon, apple, google, nike), los mejores hospitales (clínica mayo, md. anderson) o las mejores instituciones deport...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of customer success managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the customer success team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successfu...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of customer success managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the customer success team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successfu...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of customer success managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the customer success team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successfu...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters; around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. at ci&t;, we're growing fast and seeking a talented and motivated senior data analyst to join our team. in this role, you will leverage your expertise in data analysis, python, and sql to extract actionable insights from complex datasets and help our global clients make informed decisions driven by data. experience with call center analytics and azure cloud technologies is a plus. responsibilities: - data modeling: develop a comprehensive data model for call center analytics tables. - data architecture: the process will reside in azure ml (aml) and run weekly, generating automated standard reports on predefined metrics related to call center performance and phone ordering. standard reporting will include top-line metrics and trend graphs built in aml notebooks. - data analysis & reporting: analyze large datasets to identify trends, patterns, and actionable insights. build notebooks and reports to communicate findings to stakeholders. - data management: write complex sql queries to manipulate, clean, and extract data from relational databases. - python development: build and maintain python scripts for data processing and analytics pipelines. - stakeholder collaboration: work closely with business teams to identify data needs and deliver tailored solutions. - quality assurance: ensure data accu...
We are looking for a talented, passionate, and highly motivated head of sales to build and lead our sales team. the right individual will be strategic, organized and open to learning and change. **in this role, you will**: - hire, lead and coach sales team members - establish sales processes and measurement metrics - gain an in-depth understanding of the oncehub’s products and services to advise and make suitable recommendations to customers - run and lead sales conversations, run product demos and feel comfortable interacting with customers from small to large revenue teams (mostly located in the us) - drive opportunities throughout the sales cycle to meet or exceed annual targets - work with customer success and marketing teams to drive the acquisition of active account users - coordinate sales effort with team members and other departments **to be successful in this role, you will need the following**: - a degree in business, marketing or related field from a reputable university - 10+ years of experience in sales/business development preferably in a b2b environment would be advantageous. - 5+ years of experience with selling saas products - experience in working with cross-cultural teams would be an advantage. - ability to thrive in a changing, fast-paced environment - ability to network and build relationships with new and existing customers - be sharp and independent, possess excellent commercial, negotiation and presentation skills - excellent professional written and spoken business english. - have the opportunity to work virtually in the us ma...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of account managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the account management team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successful in th...
Ingeniería de sistemas computación / otras industria de la empresa: educativo tech es la mayor universidad digital del mundo. con un impresionante catálogo de más de 14.000 programas académicos disponibles en 11 idiomas, se posiciona como líder en em...
Tech es la mayor universidad digital del mundo. con un impresionante catálogo de más de 14.000 programas académicos disponibles en 11 idiomas, se posiciona como líder en empleabilidad, con una tasa de inserción laboral del 99%. está reconocida ofi. d...
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