Project manager. software solutions implementation sutherland bogota, d. c. capital district, colombia 5 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. company description we are one sutherlan...
Direct message the job poster from sutherland talent acquisition manager // head hunter // technical profiles it & digital industry // talent attraction // high management recruitment // americas… company description: sutherland is seeking a project ...
Company description: sutherland is seeking motivated,passionate, and goal-oriented peopleto join us in multiple it roles. if you are interested apply here! if you have a friendlooking to build a fulfilling career,we want to work with them too! note: do not forget to upload a cv. job description: these are the current open roles we have for it (please access to the specific job link for description and requirements and use the "i'm interested" bottom if you want to apply or "refer a friend" if you want to refer) nice - tier 2 support engineer https://smrtr.io/k35vh software implementation engineer https://smrtr.io/k7zg2 software deployment engineer https://smrtr.io/k7zkc infrastructure engineer https://smrtr.io/k83w6 seniorproject manager (software implementation) https://smrtr.io/jhfjk if you are unsure about the job you want to send your referral for, don't worry, you can just use the "refer a friend button" right here on the right sideand our team will check and match their profile. if you want to be part of our talent pool and be contacted for future openings take a look at these jobs: netapp technical support engineer https://smrtr.io/ghzt2 tier 2 support engineer https://smrtr.io/dsqv8 business analyst / data analyst senior software project manager software implementation engineers qualifications: all of our it jobs require an intermediate-advanced english level (b2 or higher) please check the specific job links above to know about skills required for our different openings. additional information: all your information will be kept confidential according to eeo guideli...
Company description sutherland is the preferred digital transformation partner for iconic brands worldwide. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. job description we are seeking a detail-oriented and analytical reporting analyst to join our team in bogota. as a reporting analyst, you will play a crucial role in transforming complex data into actionable insights that drive business decisions. this position offers an exciting opportunity to work with cutting-edge tools and technologies in a dynamic, fast-paced environment. develop and maintain comprehensive reports and dashboards to support various business units analyze large datasets to identify trends, patterns, and anomalies collaborate with stakeholders to understand their reporting needs and deliver tailored solutions create daily, weekly, and monthly reports for the leadership team optimize existing reporting processes to increase efficiency and accuracy identify opportunities for process improvements and implement data-driven solutions ensure data integrity and accuracy in all reports and analyses stay up-to-date with industry trends and emerging technologies in data analytics provide ad-hoc analysis and support for special projects as needed qualifications bachelor's or master's degree in business, statistics, computer science, or related field (preferred but not required) proficiency in ms office applications, with advanced skills in excel (formulas, functions, and controls) experience with ms excel reporting, ms access, powerpoint, pivot ...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description the technical account manager (tam) is a trusted advisor to nice’s customers and will provide both proactive and reactive post-implementation support ensuring alignment with the customer’s priorities and nice’s business objectives. the tam is responsible for maintaining a strategic relationship across all client business units influencing tactical activities to drive service excellence for designated accounts. the tam is required to be a subject matter expert in the nice solutions deployed at their designated clients and ensure maximum value is achieved from the nice solution. you will be the primary interface between the customers and nice’s support organizations while managing critical issues, problems and requests related to escalations and missed expectations. the tam is an e...
About sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results. descripción del empleo as a team manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction. you are also expected to: establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations. produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line. identify the training needs that will e...
Company description about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description support direct customer support teams, business partners and customers globally to address the related product issues and resolve high-level issues acting as a level 2. maintain quality and on-going internal and external communication throughout your analysis. provide high level of support and minimize r&d escalations. prioritize daily missions/cases and mange critical issues and situations. contribute to the knowledge base, document troubleshooting and problem ...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: sutherland is seeking an attentive and goal-oriented person to join us as a software engineer for the nice actimize program who can translate the underlying technical details of customer requirements to the functional level with the help of his technical expertise and proprietary products available at nice actimize. job description the software engineer performs a wide range of duties including some or all the following: prepares and integrates actimize solutions enhance existing solutions to match client requirements by configuring and customizing software using actimize software, sql / postgresql and other technologies determines technical feasibility by evaluating requirements and analysis as well as proposed solutions tests and troubleshoots software solutions, configuratio...
Sutherland bogota, d.c., capital district, colombia actimize software engineer sutherland bogota, d.c., capital district, colombia 6 hours ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description the software engineer performs a wide range of duties including some or all the following: prepares and integrates actimize solutions enhance existing solutions to match client requirements by configuring and customizing software using actimize software, sql / postgresql and other technologies such as java and spring boot. determines technical feasibility by evaluating requirements and analysis as well as proposed solutions tests and troubleshoots software solutions, configurations and customizations provides information by ...
Sutherland bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the nice - cloud operations engineer role at sutherland company description we are one sutherland — a global team committed to creating breakthrough solutions. our diverse workforce thrives in an inclusive environment that celebrates different perspectives. sutherland is an equal opportunity employer dedicated to fostering a positive and professional work environment. job description perform operational duties including application server health checks and service recycling. identify and resolve operational issues such as batch failures, network issues, and client data feed errors. monitor server performance, memory utilization, cpu, file systems, databases, and batch jobs. maintain operational documentation, including incident tracking and run books. produce metric reports, including daily production status updates. review client support tickets and requests within service slas. resolve level 2 and level 3 issues related to application support, databases, and data center operations; document issues in the support portal. provide on-call support outside regular hours and during non-prime shifts. qualifications 2+ years of application or production support experience in cloud-based hosting, management, and performance tuning under high availability slas. experience with aws, gcp, or azure is advantageous. knowledge of etl processes is a plus. proficiency with unix, linux, windows, tomcat, ssh, and basic scripting. experience ...
About sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide, bringing them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry, unlocking new possibilities, transformative outcomes, and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description sr. associates in this role get to: be the expert: monitor queues in real-time to identify and call out any risks to meeting contractual kpis like service level, abandonment %, line adherence, handling capacity, and sir. monitor service level performance at interval level against planned aht, aux & shrinkage, and correlate with non-adherence at consultant level. extend support: make real-time call outs on performance and staffing level to floor supervisors for appropriate action on non-adherin...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: we are seeking a highly motivated technical support engineer to join our dynamic team. as a technical support engineer, you will be responsible for providing exceptional technical support to our customers, resolving issues related to iot devices and web applications. your primary goal will be to build product expertise, deliver outstanding customer experiences, and collaborate effectively to drive resolutions. your main tasks : communicate complex information in a simplified and clear manner. be able to demonstrate curiosity and a proactive problem-solving mindset to implement sustainable solutions. understand and empathize with customers when interacting with a wide range of different personality types. collaborate with product, program, marketing and engineering teams. act as...
Project manager - software solutions implementation sutherland bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the project manager - software solutions implementation role at sutherland project manager - software solutions implementation sutherland bogota, d.c., capital district, colombia 13 hours ago be among the first 25 applicants join to apply for the project manager - software solutions implementation role at sutherland get ai-powered advice on this job and more exclusive features. company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description the project manager performs a wide range of duties including some or all the following: end-to-end management of a project or program of projects including: scope management time management cost management quality management co...
Company description about sutherland: artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes, and enduring relationships. unlocking digital performance. delivering measurable results job description directors in this role get to: impact the bottom line: produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations. build the company: partner with all divisions across all segments in efforts to improve and drive performance. define sutherland’s reputation: oversee and manage performance and service quality to guarantee customer satisfaction. take the lead: perform strategic analysis of business performance data to addr...
Company description sutherland is seeking a dynamic and intuitive person to join us as an associate- training. we are a group of energetic and hard-working individuals. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! job description responsable del calendario de reservas de salas de capacitación y envío de notificaciones de cambios. responsable de enviar los formatos de transporte a instalaciones y monitorear confirmaciones para cada clase de nuevo ingreso. responsable de administrar plantillas regionales: planificación de recursos de capacitación, lista de nh del sitio, panel de rendimiento de nuevas contrataciones, encuestas de nuevas contrataciones, rastreador de análisis de observación de capacitación, etc. apoyar/auditar/mantener los procesos del departamento a través de informes de cumplimiento semanales. revisar/crear/modificar prácticas y procedimientos operativos para determinar si se pueden realizar mejoras en áreas como flujo de trabajo, procedimientos de informes, etc. asegurarse de que todos los activos de la sala de capacitación estén bien mantenidos. coordinar con el equipo de tecnología global de infraestructura para garantizar la configuración adecuada de las redes por sala de capacitación según sea necesario. validación de datos y comprobaciones de errores para garantizar la precisión de los datos. coordinación con otros departamentos para recopilación de información y soluciones. supervisión, seguimiento y coordinación de los cursos de educación continua par...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: the cloud appops has the following duties: perform operational duties including application server health, service recycling. identify and resolve operational issues (e.g., batch failures, network issues, client data feed errors) monitor server performance, memory utilization, cpu, file systems, databases, batch jobs. maintain operational documentation, e.g., incident tracking and run books. produce metric reports including daily production status. review client support tickets and requests under service slas. resolve level 2 and level 3 issues (i.e., application support, dbs and data center related issues). document issues in customer support portal. provide on-call off hour support and work during non-prime shift hours. qualifications: 2+ years’ experience in application / pr...
Company description sutherland is seeking an organized and goal-oriented person to join us as an senior operations manager . we are a group of driven and supportive individuals. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! job description responsibilities: managing cluster/community performance complete weekly coaching sessions and call audits. complete weekly huddles and develop team strategies to achieve operational goals. partner with operations manager on continuous improvement activities, training, and action plans. client advocate achieve weekly deliverables, such as coaching compliance including rcas and action plans. monitor team attendance infractions through internal sutherland attendance tools. provide ideas to help the client improve their product, business, processes, and policies. people management conduct accountability discussions on attendance and performance challenges. determine training needs to equip staff with fundamental skills and knowledge. keep employees informed about internal and external updates. qualifications our most successful candidates will have: a bachelor’s degree is preferred but not required. over 5 years of operations and management experience, including process transformation. experience handling omnichannel lobs. experience managing and directing teams of 100+ associates or senior associates. strong analytical skills to interpret data, identify trends, and suggest improvements. demonstrated leadership skills to lead improvements and...
Company description: we are one sutherland — a global team committed to creating innovative solutions. we value diversity of thought, experience, and background, and promote an inclusive work environment. sutherland is an equal opportunity employer dedicated to professional growth and a positive workplace culture. established in 1986, we are a leading provider of business process and technology management services, offering analytics-driven solutions that support the entire customer lifecycle. job description: sutherland seeks project managers eager to join a comprehensive onboarding program, enjoy a dynamic work environment, and pursue professional growth with multicultural teams worldwide. the role involves managing projects for nice software solutions, a major multinational it solutions provider. responsibilities include planning, executing, and closing projects on time, within scope and budget, while mitigating risks and issues. the ideal candidate will help build a rewarding career and contribute to our success. main responsibilities: manage entire project lifecycle: initiation, planning, execution, monitoring, and closure. define project scope, schedule, budget, quality standards, and resource requirements. utilize nice project management methodologies, tools, and templates effectively. serve as the primary contact for projects, representing nice in internal and external forums. develop project roadmaps and long-term plans to maximize roi. identify, monitor, and resolve issues proactively; escalate as needed. report project status accurately to stakeholders at agreed ...
Company description about sutherland: artificial intelligence, automation, cloud engineering, and advanced analytics are our core expertise. we work with iconic brands worldwide, bringing them a unique value proposition through market-leading technology and business process excellence. we have created over 200 inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. our goal is to provide new keys for our clients' businesses, their people, and their customers. we tailor proven and rapid solutions to fit their unique dna, combining human expertise and artificial intelligence to develop digital chemistry that unlocks new possibilities, transformative outcomes, and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description professionals in this role will: be the expert: deliver world-class customer support and service in the maintenance and repair of desktops, laptops, and mobile devices. support troubleshooting and maintenance of core infrastructure. assist in the ramp-up activities for new and existing business, fostering relationships between the it department and service delivery programs. maintain, analyze, troubleshoot, and repair desktop and laptop systems, peripherals, and mobile devices (android, apple, microsoft). document, maintain, upgrade, or replace hardware and software. ...
Company description: we are sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. nice employees are highly motivated, self-starters who thrive on achieving success after success for our customers. nice’s products are technically sophisticated and quite complex, and they are leveraged by our customers to influence and improve employee performance. to be effective with nice’s customers, our employees have to be technically knowledgeable and capable, yet at the same time naturally inquisitive and excited about the business value our customers are achieving. we pride ourselves on our professionalism, integrity, and ability to deliver real value to our customers. this is an exciting opportunity to play an important role in a very successful software company in a rapidly growing market. job description: the nice sales performance management products focus on improving th...
Company description: artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide, bringing them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry, unlocking new possibilities, transformative outcomes, and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description: the creative director, global talent brand role is an exciting opportunity to lead the development and management of enterprise employment brand initiatives, strategies, and candidate experience activities that position sutherland as an employer of choice and distinguish us in the market. the person in this role will lead a team of graphic designers and content creators to craft the voice of sutherland talent acquisition across multiple candidate engagement channels, including social med...
Company description we are one sutherland — a global team working together to create innovative solutions. our diverse workforce thrives in an environment that values different perspectives and backgrounds. sutherland is an equal opportunity employer committed to fostering a positive work environment where professionalism and collaboration help us achieve our shared goals. founded in 1986, we have grown into a leading provider of business process and technology management services, offering analytics-driven back-office and customer-facing solutions that support the entire customer lifecycle. job description the cloud appops role involves the following duties: perform operational duties including application server health monitoring and service recycling. identify and resolve operational issues such as batch failures, network issues, and client data feed errors. monitor server performance, memory utilization, cpu, file systems, databases, and batch jobs. maintain operational documentation, including incident tracking and run books. produce metric reports, including daily production status. review client support tickets and requests under service slas. resolve level 2 and level 3 issues related to application support, databases, and data center operations. document issues in the customer support portal. provide on-call support during off-hours and work during non-prime shifts. qualifications at least 2 years of application and production support experience in cloud-based hosting administration, management, and performance tuning under high-availability sla environments. exper...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: the cloud cloud appops has the following duties: perform operational duties including application server health, service recycling. identify and resolve operational issues (e.g., batch failures, network issues, client data feed errors) monitor server performance, memory utilization, cpu, file systems, databases, batch jobs. maintain operational documentation, e.g., incident tracking and run books. produce metric reports including daily production status. review client support tickets and requests under service slas. resolve level 2 and level 3 issues (i.e., application support, dbs and data center related issues). document issues in customer support portal. provide on-call off hour support and work during non-prime shift hours. qualifications: 2+ years’ experience in applicatio...
Company description we are one sutherland — a global team working together to create innovative solutions. our diverse workforce celebrates and embraces diversity of thought, experience, and background. sutherland is an equal opportunity employer committed to a positive work environment and professional conduct. since our founding in 1986, we have become a leading provider of business process and technology management services, offering analytics-driven back-office and customer-facing solutions supporting the entire customer lifecycle. job description the project manager performs a wide range of duties including: end-to-end management of projects or programs, including scope, time, cost, quality, human resources, communications, risk, procurement, and stakeholder management. managing all project phases: initiation, planning, execution, monitoring and control, and closing. utilizing nice project management methodologies, processes, tools, and templates to define tasks, prepare plans, monitor progress, manage scope, and motivate the team. serving as the single point of contact for assigned projects and representing nice or the business unit in internal and external forums. acting as a trusted adviser to clients, developing roadmaps, and maximizing roi. proactively managing issues, providing visibility, and escalating as needed. reporting project status accurately to stakeholders at agreed intervals. managing project revenue and forecasts, updating management systems accordingly. assessing quality and efficiency, providing feedback, and contributing to ...
Sutherland bogota, d.c., capital district, colombia workforce management senior analyst sutherland bogota, d.c., capital district, colombia 3 hours ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description the workforce management application consultant utilizes their domain expertise in workforce management to work side-by-side with the wfm business consultants to assist nice wfm customers with driving value realization and increased system adoption. the application consultant provides design guidance and application expertise to steer transformation and successful roll-outs. the application consultant provides industry best practice guidance to ensure customer fully optimizes their technology usage and maximizes the...
Company description about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes, and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description the change management specialist is responsible for leading and supporting organizational change initiatives and projects by guiding employees and stakeholders through the change process. the cm specialist will be a part of the consulting services team at sutherland. this role involves ensuring the successful adoption of new processes, systems, technologies, or organizational structures while minimizing resistance and disruption. the change management specialist will work...
Sutherland bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the technical support engineer lv2 role at sutherland sutherland bogota, d.c., capital district, colombia join to apply for the technical support engineer lv2 role at sutherland about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. company description about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable res...
Company description: about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bri...
Company description: about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bri...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo