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Senior, solutions architect, remote: colombia. costa rica, full time, solutions engineering 3 days ago be among the first 25 applicants gorilla logic is a leading digital product engineering firm with strong teams in the united states, colombia, and ...
We are a group of b2b industrial equipment companies dedicated to excellence and innovation. with a strong commitment to our clients and a passion for delivering top-notch solutions, we are seeking an experienced digital marketing manager to lead our digital marketing efforts across our portfolio of b2b companies. if you possess expertise in wordpress development, seo, sem, ppc, and have a proven track record of managing remote teams, we invite you to join our team and drive our digital marketing success. **position overview**: as a digital marketing manager, you will take on a leadership role in shaping and executing our digital marketing strategies for multiple b2b companies. you will manage a remote team of digital marketing specialists, ensuring the effective implementation of campaigns, optimization of websites, and generation of high-quality leads. your experience in wordpress development, seo, sem, and ppc will be crucial in achieving our digital marketing objectives. **key responsibilities**: - lead, mentor, and manage a remote team of digital marketing specialists, providing guidance and support to achieve performance goals. - develop and execute comprehensive digital marketing strategies that align with business objectives and drive growth. - oversee the creation and maintenance of wordpress websites, ensuring they are user-friendly, responsive, and optimized for search engines. - conduct in-depth keyword research and implement seo best practices to improve organic search rankings and traffic. - plan, execute, and optimize sem and ppc campaigns across v...
We are a leading group of industrial b2b companies with a strong global presence. our commitment to excellence, innovation, and customer satisfaction drives our success in the market. as we continue to expand our digital presence, we are seeking a talented and experienced wordpress website manager and seo specialist to join our team on a full-time basis. as the wordpress website manager and seo specialist, you will play a critical role in developing, managing, and optimizing our wordpress-based websites to enhance our online visibility and drive organic traffic. this is a remote position, and you will collaborate with a dynamic team of professionals from various locations to achieve our digital marketing goals. **key responsibilities**: **website management**: create, update, and maintain wordpress websites for multiple companies within our group. ensure the websites are user-friendly, mobile-responsive, and optimized for speed and performance. collaborate with the design and content teams to ensure a cohesive and visually appealing online presence. implement security measures and regular backups to protect the websites. **seo optimization**: conduct keyword research to identify opportunities for improving search engine rankings. optimize website content, meta tags, and on-page elements for seo. monitor and analyze website traffic, rankings, and user behavior using seo tools. develop and implement seo strategies to increase organic traffic and conversions. stay updated on seo best practices and algorithm changes. **technical seo**: perform technical seo a...
At bairesdev®, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. ruby senior developer at bairesdev as a ruby senior developer, take the lead in developing high-quality web applications using ruby. your role includes overseeing project development, mentoring junior developers, and integrating advanced technologies to ensure the creation of efficient, scalable software solutions. what you will do: - lead and oversee the design and development of sophisticated ruby applications, aligning them with business and technical requirements. - mentor junior and semi-senior developers, fostering a culture of technical excellence and continuous learning. - make strategic decisions regarding application architecture, database design, and performance optimization in ruby applications. - champion best practices in code quality, security, and maintainability within the ruby development team. - drive innovation by exploring and integrating new ruby gems, tools, and methodologies into existing and future projects. - collaborate with stakeholders, providing technical insights and reco...
**who are we?** launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. the company is headquartered in vibrant downtown delray beach, florida, with a unique international team across over a dozen countries. launch potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. as a result, the company is always looking for like-minded teammates and partners. **must have**: - hands-on experience running native ad campaigns across platforms like taboola, outbrain, revcontent, mediago, or liveintent. - proven ability to monitor and optimize campaign performance using data. - strong attention to detail with a focus on executional excellence and task management. - ability to collaborate across functions and communicate clearly in a remote work environment. - passion for performance marketing and a desire to grow within the make money/manage money vertical of our largest brand, financebuzz. **experience**: 2+ years of native media buying or programmatic experience, with a focus on performance-driven results. **your role** support the success and growth of our make money/manage money native media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies. **outcomes** - execute and manage native ad campaigns across platforms such as tabool...
**who are we?** launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. the company is headquartered in vibrant downtown delray beach, florida, with a unique international team across over a dozen countries. launch potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. as a result, the company is always looking for like-minded teammates and partners. **must have**: - hands-on experience running native ad campaigns across platforms like taboola, outbrain, revcontent, mediago, or liveintent. - proven ability to monitor and optimize campaign performance using data. - strong attention to detail with a focus on executional excellence and task management. - ability to collaborate across functions and communicate clearly in a remote work environment. - passion for performance marketing and a desire to grow within the make money/manage money vertical of our largest brand, financebuzz. **experience**: 2+ years of native media buying or programmatic experience, with a focus on performance-driven results. **your role** support the success and growth of our make money/manage money native media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies. **outcomes** - execute and manage native ad campaigns across platforms such as tabool...
Job function: software & cloud the role: we are thrilled to announce an opportunity to join our team as: **it support services lead** **softwareone** **full-time | medellín - colombia | onsite** **role overview**: we are looking for an experienced **it support services lead** to manage a dynamic team of professionals responsible for delivering high-quality it support across onsite and remote environments. this role will be accountable for ensuring the seamless operation of it infrastructure, delivering customer-focused technical support, and coordinating with internal and external stakeholders to drive operational excellence.lead and manage a team of it professionals across helpdesk and onsite support functions.- supervise the installation, configuration, and maintenance of servers, networks, operating systems, and databases.- coordinate and ensure timely response to it incidents, service requests, and escalations.- guarantee high availability, security, and continuity of it services.- oversee procurement, deployment, and lifecycle management of hardware and software assets.- establish and monitor kpis and slas to ensure service excellence and client satisfaction.- ensure compliance with cybersecurity standards and data protection policies.- collaborate with clients and cross-functional teams to define priorities, schedule tasks, and implement improvements.- implement and maintain it best practices aligned with frameworks such as itil or pmp.- drive adoption of cloud and hybrid solutions in coordination with enterprise architecture. what we need to see from you: ...
N-ix is a global company with ukrainian roots that helps businesses across the world develop successful software products. founded in 2002, n-ix has come a long way and increased its presence in nine countries spanning europe, the us, and latin america. today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and fortune 500 companies. we are looking for a skilled **senior fullstack.net + react engineer**to join our team in colombia. our client provides software solutions for asset management, workplace management, and facilities management to help organizations optimize real estate, equipment, and physical resources by improving efficiency, compliance, and performance. we are working on a comprehensive computerized maintenance management system (cmms) designed to streamline maintenance operations across various industries, including healthcare, manufacturing, education, retail, property management, and local governments. **_ requirements:_** - strong proficiency in asp.net and classic asp - expertise in graphql usage - practical experience with js, html, css, react - familiarity with microservices architecture - knowledge of sql server - hands-on experience with docker containers, octopus, github actions - working experience with ms azure - proficient in using development tools like visual studio, postman - strong understanding of version control, security best practices, and agile methodologies, especially safe - familiarity with mstest, xunit and test-driven development - excellent communication and team...
At hemav we are an agritech startup founded in 2012 working passionately on data science in the agrifood industry with the purpose of generating more food with less environmental impact. ️ we use a unique approach, based on artificial intelligence using satellite technology and other data sources (drone, meteo, soil, etc.). users of our technology leverage their decision-making systems on information and knowledge generated on a field-by-field basis, with customized per-user models. the hemav family is currently composed by a team of around 40 persons with offices in spain, brazil, argentina and the usa. we have around 50 regional partners distributed between more than 17 countries in europe, america and africa. more than 5.000 users have access to the platform with service in 2 million hectares. **❤️ hemav values are**: - teamwork: we are a familiy and 'fly and process' together - passion: we wake up every morning to change the world - simplicity: less is more. technology should simplifies our lives, not complicates it - excellence: we pursue our best version and learn from our values - integrity: what you see is what we are - innovation: we have a creative attitude against challenges layers, our software, offers analytics to the agricultural sector with a large direct impact. for example, clients can improve the efficiency in treatments (sowing, fertilization, irrigation, etc.) and generate estimations in yield (tonnes per hectare), as well as quality estimates (e.g. soybeans protein quantity) for different crops. we know that producers, the agroindustry ...
We are searching for an inbound sales representative who can tackle the demand from our products! **responsibilities**: - ** inbound call handling**: efficiently manage inbound sales calls, understanding customer needs and providing detailed information on r3tracts products and services. - ** proposal preparation**: assist in preparing accurate and persuasive sales proposals that meet the specific needs of each customer. - ** crm management**: utilize hubspot to track and manage customer interactions, ensuring all communication is logged and information is up-to-date. - ** product knowledge**: maintain comprehensive knowledge of r3tracts product range to offer tailored solutions to customers. - ** sales goals**: meet and strive to exceed monthly and quarterly sales targets while maintaining a high level of customer satisfaction. **requirements**: - ** customer service excellence**: exceptional customer service skills with the ability to engage and build rapport with clients. - ** experience with hubspot**: proficient in using hubspot crm to manage customer relationships and sales processes. - ** sales acumen**: previous experience in an inbound sales or customer service role, preferably within a similar industry. - ** communication skills**: strong verbal and written communication skills, with the ability to clearly convey product value to customers. - ** problem-solving**: aptitude for understanding customer requirements and providing suitable solutions. - ** organizational skills**: excellent organizational and time-management skills, with a knack for han...
**job information**: job family **it*** work arrangement **onsite*** city **usaquen*** state/province **distrito capital de bogotá*** country **colombia*** **revolutionize your career with global opportunities in outsourcing excellence** emapta isn't just another outsourcing solution provider—it's a revolutionary force in the industry. established in 2010 by ceo tim vorbach, emapta emerged from a personal quest for enhanced transparency and control in outsourcing services. what began as a vision to elevate offshore team management has since evolved into a powerhouse, reshaping the outsourcing landscape. with over a decade of experience and a global footprint spanning six countries, emapta has honed the art of team building. serving over 700 clients worldwide, their 7,000+ workforce has been instrumental in driving business efficiency and competitiveness. emapta's success is not just measured in numbers but reflected in the satisfaction of both clients and employees alike. join emapta today and be part of a transformative journey towards unparalleled success. **a preview of your role** be part of our client’s team as an **it service desk analyst level 2**, providing remote technical support to internal and external customers. resolve incidents, manage service requests, and ensure sla compliance. work in a dynamic environment, communicating effectively and maintaining high levels of customer satisfaction. **job overview**: - employment type: indefinite term type contract - shift: rotating shift - work setup: onsite in bogotá and medellin *...
Reboot monkey is a global leader in it solutions, specializing in data center management that simplifies your it operations. we provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. we’re seeking skilled freelance data center technicians to join our growing team. if you have expertise in data center operations and want flexible work, we’d love to hear from you. job overview: as a freelance data center technician, you will play a key role in delivering on-demand support to our global data centers. your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. we’re looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. in this role, you’ll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence. key responsibilities: - install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center. - monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and...
We are a group of b2b industrial equipment companies dedicated to excellence and innovation. with a strong commitment to our clients and a passion for delivering top-notch solutions, we are seeking an experienced digital marketing manager to lead our digital marketing efforts across our portfolio of b2b companies. if you possess expertise in wordpress development, seo, sem, ppc, and have a proven track record of managing remote teams, we invite you to join our team and drive our digital marketing success. **position overview**: as a digital marketing manager, you will take on a leadership role in shaping and executing our digital marketing strategies for multiple b2b companies. you will manage a remote team of digital marketing specialists, ensuring the effective implementation of campaigns, optimization of websites, and generation of high-quality leads. your experience in wordpress development, seo, sem, and ppc will be crucial in achieving our digital marketing objectives. **key responsibilities**: - lead, mentor, and manage a remote team of digital marketing specialists, providing guidance and support to achieve performance goals. - develop and execute comprehensive digital marketing strategies that align with business objectives and drive growth. - oversee the creation and maintenance of wordpress websites, ensuring they are user-friendly, responsive, and optimized for search engines. - conduct in-depth keyword research and implement seo best practices to improve organic search rankings and traffic. - plan, execute, and optimize sem and ppc campaigns across v...
**job overview**: invitro capital is seeking an ambitious and results-driven inside sales specialist to join our team. this is an exciting remote opportunity based in lebanon, where you will be responsible for generating new business opportunities and driving revenue growth. as an inside sales specialist, you will be the first point of contact for potential customers, establishing and nurturing relationships by delivering exceptional customer service. you will play a vital role in the growth and success of our portfolio companies, ensuring their products and services reach the right customers at the right time. **working hours are from monday's to friday's, pacific time zone.** **inside sales specialist, responsibilities**: - proactively source new sales opportunities through inbound leads. - engage directly with potential customers to deeply understand their needs and requirements. - effectively close sales throughout the sales cycle. - manage multiple accounts simultaneously, ensuring exceptional customer service and satisfaction. - conduct outbound calls to potential customers, follow up on leads, and nurture relationships. - demonstrate a comprehensive understanding of products and services, providing accurate and up-to-date information to customers. - build and maintain a comprehensive database of potential customers, tracking interactions and sales progress. - foster strong rapport with customers, establishing trust and credibility. - collaborate with the sales team to strategize and coordinate efforts to close deals and achieve sales targets. - adhere...
**see yourself at twilio.** join the team as our next personalized support expert **who we are & why we're hiring** although we're headquartered in san francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. we employ thousands of twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. **about the job** the personalized support expert (pse) is a member of the global personalized support team supporting our top tier customers. they are responsible for handling a variety of twilio products while also working and collaborating with the technical account managers (tams.) the global pse team advocates for our tams' customers as if they are their own while providing 24x7x365 coverage, managing specializations and guarding the queue. **responsibilities**: in this role, you will: - be an owner: use your strong technical and diplomatic skills to address customer issues and provide customer feedback to twilio's product and engineering teams. - wear the customer shoes: work with our customers' and partners' developers, architects, and support personnel to resolve problems with potentially very costly and far-reaching consequences. - empower others: collaborate with your teammates, the twilio product and engineering teams including filing jiras to report reproducible bugs. **qualifications**: **required**: - fluent in english language (both oral and written) - 3+ years' experience in a client-facing technical role, pref...
Sonatype is the software supply chain management company. we're on a mission to change how the world innovates by making software development easier. from running the world's largest repository of java open source components (maven central) to inventing componentized software development, and then software supply chain management, to creating the only solution that stops malicious open-source malware in its tracks, we're constantly leading the industry while helping thousands of customers manage open source every day. already used by 15 million developers, we have lofty goals for our technology to be in the hands of every engineering team. and, we need you to do that. join us! we are looking for team members that want to help us change the way the world innovates through software. the sonatype team has already done this through its contributions to the maven build system, the nexus repository manager and nexus lifecycle, and most recently with sonatype lift - literally changing the way the world creates and delivers software across thousands of organizations and millions of developers. that was just the beginning. we need your help so that we can do it again. if you are interested in delivering value across nearly every decision made in the world of software development, to help companies create better and safer software faster, to transform innovation through software, read on. **who you are and what you'll do**: - have proven ability running high availability systems and supporting infrastructure in customer-facing production environments. - motivated by the op...
N-ix is a global company with ukrainian roots that helps businesses across the world develop successful software products. founded in 2002, n-ix has come a long way and increased its presence in eight countries spanning europe, the us, and latin america. today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and fortune 500 companies. we are looking for a skilled **senior aqa engineer (python + robot)** to join our team in colombia. our client provides software solutions for asset management, workplace management, and facilities management to help organizations optimize real estate, equipment, and physical resources by improving efficiency, compliance, and performance. we are working on a comprehensive computerized maintenance management system (cmms) designed to streamline maintenance operations across various industries, including healthcare, manufacturing, education, retail, property management, and local governments. **_ requirements:_** - at least 4+ years of experience as automation qa - strong proficiency using robot framework for automated testing - strong understanding of testing processes and agile methodologies, especially safe - strong experience working with test management systems - excellent communication and teamwork skills, with the ability to mentor junior qas. **_nice to have:_** - experience with python - familiarity with ms azure **_responsibilities:_** - develop, implement, and maintain automated test cases using robot framework to ensure functionality, integration, and regression t...
**medical records specialist** **location**: remote (based in latin america) **key responsibilities**: - ** medical and billing records requests**: - process requests for medical and billing records in accordance with release authorizations. - ensure timely and accurate retrieval of necessary documentation. - ** medical and billing summaries**: - prepare comprehensive summaries of medical and billing records for review. - ensure summaries are clear, concise, and accurately reflect the records. - ** letters of representation**: - draft and send letters of representation to insurance companies and other relevant parties. - maintain clear and professional communication on behalf of the law firm. - ** calendar management**: - assist in managing the legal calendar, including scheduling appointments, hearings, and deadlines. - ensure all events are accurately documented and communicated to relevant parties. **qualifications**: - ** education**: - relevant degree or certification in medical billing, legal studies, or a related field is preferred. - ** experience**: - previous experience in medical billing, legal support, or a related role is highly desirable. - familiarity with medical terminology and legal documentation. - ** skills**: - strong organizational and time management skills. - excellent written and verbal communication skills in both english and spanish. - ** other requirements**: - must be based in latin america. - bilingual proficiency (english and spanish) is essential. - high attention to detail and accuracy. - ability to w...
At bairesdev®, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. what you will do: - mentor junior and semi-senior developers, fostering a culture of technical excellence and continuous learning. - champion best practices in code quality, security, and maintainability within the ruby development team. - drive innovation by exploring and integrating new ruby gems, tools, and methodologies into existing and future projects. - collaborate with stakeholders, providing technical insights and recommendations, and ensuring the successful delivery of ruby projects. here’s what we are looking for: - 4+ years of experience with ruby. - strong understanding of best practices, such as solid and clean code, focusing on scalable solutions. - extensive experience with code reviews, writing automated tests, and implementing ci/cd pipelines. - strong expertise in unit testing, integration testing, and maintaining high code coverage. - it infrastructure knowledge. - advanced level of english. how we do make your work (and your life) easier: - 100% remote work (from anywhere). - excellent compensation in usd or your local currency if preferred - hardware and software setup for you to work from home. - flexible hours: create your own schedule. - paid parental leaves, vacations, and national holidays. - innov...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of customer success managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the customer success team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successfu...
Reboot monkey is a global leader in it solutions, specializing in data center management that simplifies your it operations. we provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. we’re seeking skilled freelance data center technicians to join our growing team. if you have expertise in data center operations and want flexible work, we’d love to hear from you. job overview: as a freelance data center technician, you will play a key role in delivering on-demand support to our global data centers. your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. we’re looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. in this role, you’ll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence. key responsibilities: 1. install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center. 2. monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime an...
**who are we?** launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. the company is headquartered in vibrant downtown delray beach, florida, with a unique international team across over a dozen countries. launch potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. as a result, the company is always looking for like-minded teammates and partners. **must have**: - hands-on experience running native ad campaigns across platforms like taboola, outbrain, revcontent, mediago, or liveintent. - proven ability to monitor and optimize campaign performance using data. - strong attention to detail with a focus on executional excellence and task management. - ability to collaborate across functions and communicate clearly in a remote work environment. - passion for performance marketing and a desire to grow within the make money/manage money vertical of our largest brand, financebuzz. **experience**: 2+ years of native media buying or programmatic experience, with a focus on performance-driven results. **your role** support the success and growth of our make money/manage money native media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies. **outcomes** - execute and manage native ad campaigns across platforms such as tabool...
Canonical ubuntu is the worlds leading open source platform for cloud, iot devices, and developers. as an engagement pmo manager you will lead a regional team of project managers ensuring delivery of a wide range of projects - the enablement of ubuntu on new hardware, the delivery of complex private cloud or other distributed systems built on ubuntu, or internal projects at canonical. our epmo practice is a central capability reporting to the director of engagement project management, and further to the coo. we look for customer facing team players to drive projects and navigate complex engineering constraints. as an epmo manager you will provide active leadership across all aspects of project delivery, ensuring consistent use of our project management methodology. you will serve as the first customer escalation point on critical projects, lead your epmo team and manage integration activities across the organisation. you will act as a trusted adviser to company leadership, collaborating with stakeholders to enable customer success while also acting as a system of control to the business. you will assist the epmo director with resource allocation, problem solving and continuous improvement, as well as drive governance around the total investment for projects in support of business initiatives. you will anticipate and solve problems working with internal business partners, external partners and customers. **key responsibilities**: - promote industry-recognised, best-in-class epmo and project management standards - lead the evaluation of programme and project manage...
Csg is a leader in innovative customer engagement, revenue management, and payments solutions that make ordinary customer experiences extraordinary. as a flexible first organization, you can find our remote and on-site locations here. **essential job responsibilities**: - acts as liaison between technical and non-technical departments within forte in order to ensure all operational needs are met. - accountable for achieving the timely and complete resolution of customer issues and inquiries in conjunction with “customer first” initiatives. includes effective communication to all stakeholders. - build and maintain partnerships with forte gtm, payment ops, r&d; & support teams to drive operational excellence and achieve the service expectations of the clients. - establish partnership with internal teams for issue resolution, product optimization, client education, and client communications. - supports internal activities related to strategic projects, account integrity and overall initiatives. - attainment of departmental and operational standards, including quality, efficiency and key performance indicators (kpi’s). - identify systemic and client-impacting trends and escalating through proper channels of leadership. - maintain a thorough understanding of forte's products, platforms, systems, and operational areas and processes. - assists with process management, documentation management, new functionality deployment, product optimization, pre-release testing, solution/services resource education and communicate status to internal and the customer teams. - track ...
Management assistant - colombia, bogota hybrid: office/remote icon plc is a world-leading healthcare intelligence and clinical research organization. we’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development management assistant office based role (hybrid) - mexico city, mexico - bogotá, colombia icon plc is a world-leading healthcare intelligence and clinical research organisation. from molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. with our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. our people are our greatest strength, are at the core of our culture, and the driving force behind our success. icon people have a mission to succeed and a passion that ensures what we do, we do well. the role: as a management assistant at icon, your job is essential in latam regional support across all divisions (ibt, ipd, iod, idc), supporting the regional leadership governance meetings and actions, capabilities & country input for sales/pm/feasibility/ssu, etc. this is a role that responds to the special requirement and needs for the region to have a governance and oversight that helps the global services be able to receive information on latam and respond to growth in the region for clinical operations this support includes quality...
At bairesdev®, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. senior ios developer at bairesdev as a senior ios developer, lead the development of sophisticated ios applications using advanced swift techniques and ios frameworks. your expertise will guide the app development process, mentor junior developers, and integrate the latest mobile technologies, ensuring high-quality, user-friendly, and efficient mobile solutions. what you will do - oversee the design and development of sophisticated ios applications, ensuring they align with business and technical requirements. - lead and mentor a team of ios developers, fostering a culture of technical excellence and innovation. - make strategic decisions regarding application features, performance optimizations, and technical challenges. - champion best practices in code quality, architecture design, and maintainability. - drive innovation by exploring and integrating new ios technologies, frameworks, and methodologies. - collaborate with cross-functional teams to define, design, and ship new features and functional...
Description we’re looking for an exceptional customer success manager to join our latam team. this is a strategic and highly analytical role for someone who thrives in customer-facing environments, understands the complexity of retail, and is passion...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. o...
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