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TALENT ACQUISITION CONSULTANT

We are seeking a talented individual to join our talent acquisition team at marsh mclennan . this role will be based in bogota . this is a hybrid role that has a requirement of working at least three days a week in the office. you will collaborate closely with hiring managers to drive the full life-cycle recruiting process, encompassing sourcing, screening, interviewing, extending offers, and ensuring a positive candidate experience. we are seeking an individual who is not only highly engaged and takes pride in their work but also thrives in our startup environment. independence and ownership are key facets of success in this role. we will count on you to: manage full cycle recruiting for multiple, complex searches, creating innovative sourcing strategies and engagement to bring the best talent to each role. collaborate closely with hiring managers throughout the recruiting process to ensure we meet their hiring needs and goals. regularly manage pipeline activity and maintain data integrity, and proactively share data-centric updates with internal stakeholders. foster a collaborative team environment and a strong service-oriented culture, which ensures delivery of an efficient, effective, quality driven services to internal hiring teams focus on process development & metrics/analytics - helping impulse continually raise the recruiting bar. what you need to have: bachelor’s degree highly preferred 3-5 years' experience in end to end ta process. strong understanding of operational roles, technologies, and market trends. experience in sourcing through multiple channels (linked...


SENIOR GENERAL LEDGER ASSOCIATE

Convatec bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the senior general ledger associate role at convatec convatec bogota, d.c., capital district, colombia 1 week ago be among the first 25 applicants join to apply for the senior general ledger associate role at convatec get ai-powered advice on this job and more exclusive features. pioneering trusted medical solutions to improve the lives we touch: convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. with around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. convatec’s revenues in 2023 were over $2 billion. the company is a constituent of the ftse 100 index (lse:ctec). to learn more about convatec, please visit http://www.convatecgroup.com purpose of role
performs selected accounting and reporting tasks in the general ledger area. the role contributes to ensure proper accounting, reconciliation and reporting for assigned entity(ies). key duties & responsibilities
perform assigned accounting and reporting activities in line with defined processes, standard operating procedures and work instructions, update process documentations as required. respond to finance qu...


BACTERIÓLOGO/A

Join to apply for the bacteriólogo/a role at asstracud e.s.e. red de salud del oriente (hospital carlos holmes trujillo) located in cali requires a bacteriólogo/a with a minimum of 1 year of experience in clinical laboratory to develop the following functions: process the internal and external quality control of the area, perform the respective registration, and take necessary actions according to the results obtained to ensure the quality and reliability of the service. verify the quality of the analyzed samples through evaluation. perform other functions assigned by the immediate supervisor that are in accordance with the nature of the position and area of performance. requisitos professional in bacteriology with experience. registration with rethus. professional card. current courses. tuberculin test (not older than 6 months). immediate availability. condiciones laborales base salary: $3,133,265 + transportation allowance: $492,657 seniority level: not applicable employment type: full-time job function: research, analyst, and information technology industries: hospitals and health care #j-18808-ljbffr...


PRODUCT SUPPORT ANALYST I

Full time Tiempo completo

This entry level position is responsible for facilitating the initial call from external customer inquiries or incidents. responsible for answering questions, creating initial tickets and may perform incident resolution. is in direct contact with the customer and serves as an integral part of the csg international service desk. customer service serves as the initial point of contact for external customer inquiries or incidents. may enlist analyst ii/iii on certain call types to help troubleshoot and resolve incidents, which could include ownership transfer. answers questions on lower complexity external call types; resolves requests and basic issues on initial call. maintains contact with the customer on incidents retained by the analyst, communicating status and resolution to ensure customer satisfaction incident management gathers incident details and records those details in the tracking system – including: incident description and customer information, component of the product or services affected business impacts, workflow and subsequent severity level escalates customer incidents when unable to resolve within the service desk. facilitate troubleshooting assists internal teams and resources to troubleshoot and identify incident resolution capture and record initial triage information required by teams to research upon resolution, coordinates with customer to validate service restoration incumbent is accountable for professional working behavior to include; building and maintaining constructive working relationships,...


CITRIX ADMINISTRATOR (ENGLISH & FRENCH SPEAKING)

Job description your expertise, their infrastructure: power what’s next in it our client, altanora, is a north american i t powerhouse specializing in virtual desktop infrastructure, endpoint management, and cloud services . as one of the largest and most certified citrix platinum partners in the region, they deliver enterprise-grade solutions that power the world’s most agile businesses. at altanora, every team member plays a role in shaping secure, scalable, and future-ready it environments. join a team where your local impact drives global success—without ever needing to leave colombia. what you’ll be taking charge of be part of our client’s team as a citrix administrator and take the lead in delivering secure, scalable, and high-performance virtual desktop environments for global clients. you’ll work closely with infrastructure teams and leverage cutting-edge tools to optimize user experiences across continents. career snapshot employment type: indefinite term contract shift: monday to friday, 09:00 am – 06:00 pm work setup: hybrid, bogotá/medellín what you'll own and run with: responsibilities install, configure, and maintain citrix virtual apps and desktops, citrix cloud, and netscaler (adc) monitor system performance, security, and availability to ensure stability and scalability troubleshoot and resolve issues related to user access, performance, and connectivity implement user policies, profiles, and active directory group policies to optimize experience manage licensing, usage tracking, and capacity planning for citrix environments apply system ...


SENIOR FINANCIAL ANALYST

Full time Tiempo completo

About eightx we provide fractional cfo services for fast-growing ecommerce brands and agencies from canada, the united states and the united kingdom with one goal in mind: to help ecommerce business owners scale their businesses with more cash and less stress. this requires a broad range of skills including financial modelling, risk management, understanding of us/canadian gaap, financing, audit, investor relations and more. we are small but growing fast which means you will get the chance to specialize and grow into future roles such as finance manager or vp finance. lastly, as you might expect of a finance company, we work really hard when we need to, but we don’t work hard just for the sake of it. we don’t miss our kids’ concerts, we work out during the day and we usually sign off early on fridays. about the position you are the best financial analyst you know. you never get stuck on problems. you create new ideas and workflows without being asked. you will be assisting a portfolio of clients around the world with financial modeling, budgeting, cash flow forecasting, scenario planning, variance analysis and more. you will build 3-statement financial models from the ground up, then run and adjust them every month according to client’s actual results. you will be working in a wide range of tech/software platforms including shopify, quickbooks online, xero, google sheets, google docs, glew.io, amazon seller/vendor, rippling, gusto and more. salary you will be paid near the top of your field for your experience and education. requirements time zone you will work in vancouver...


LO004: OPERATIONS AGENT

Full Time Tiempo completo

To perform routine administrative and clerical duties necessary for efficient and effective station operations._x000d_ _x000d_ enters airway bills into system on a daily basis. performs daily entry of time cards information into pc. handles d/t packages and informs customers of payment. gathers information for different company reports. answers phones, transfers calls, and takes messages as required. prepares paperwork for outbound packages (airways bills, po box, and address). assists customers by answering questions on basic features of service. performs miscellaneous typing, filing, and secretarial duties. organize and update station files. high school degree/equivalent. previous clerical experience including typing (25/35 wpm), data entry, and/or general office skills. good human relations and communication skills. clear and articulate speaking voice. ability to lift 70 lbs and to maneuver any single package weighing up to 150 lbs with appropriate equipment. valid drivers license and good driving record. fluent in english. fedex es ampliamente reconocida como una empresa de clase mundial. nos sentimos honrados y orgullosos de ser reconocidos constantemente como un gran lugar para trabajar, un innovador en cuanto a tecnología y una de las empresas más admiradas y respetadas del mundo. fedex es nombrada constantemente entre las marcas más valiosas y admiradas del mundo. algunos de nuestros premios recientes incluyen: 2020 - empresas más admiradas del mundo de fortune (#14 ) 2019 - mejores lugares para trabajar de fortune (#15) 2019- uno de los "mejores empleadores para...


LEGAL AND COMPLIANCE SPECIALIST ANCAC / COLOMBIA

Full time Tiempo completo

The legal & compliance specialist ancac / colombia is responsible for providing support on legal and compliance-related matters within the organization by contributing with the affiliate compliance of local legal regulations, and ethics & compliance standards and related risks. the selected candidate will support the identification of legal and ethical risks by guiding employees through global and local processes. this role will support the affiliate’s legal & compliance director ensuring consistent compliance program roll-out and appropriate legal support throughout the organization. this role is based in bogotá, colombia. core job responsibilities the junior legal & compliance officer reports to the affiliate’s legal & compliance director, performs the following: collaborate with the reorganization of the legal & compliance department. actively engage the affiliate collaborators by setting up the tone and cascade global/regional messages to maintain an elevated level of awareness on legal and ethical business conduct. provide legal support to different areas of the company by drafting agreements, providing legal opinions on medium-high level of complexity, and engaging transversally with different areas or departments. act as a proactive business partner to guide the organization in the interaction with different stakeholders (healthcare organization, health care professionals, events organizer etc.) in a compliant manner. support on delivering compliance related trainings and follow up to ensure a right level of completion. perform reviews to determine adequacy of int...


IT HELP DESK SUPPORT

Full-time Tiempo completo

Charger logistics is a world class asset-based carrier. we specialize in delivering your assets, on time and on budget. with the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and hazmat cargo. charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. we are looking for someone to join our help desk team for brampton site. key duties & responsibilities: provide day-to-day desktop support such as identifying, researching and resolving technical issues. analyzing and resolving or escalating data and voice system problems and requests. utilize the it electronic ticketing system, sharepoint and the service providers proprietary ticketing system for opening, closing, resolving, escalating, and tracking requests and activities. configure, troubleshoot and refresh windows 10 in a microsoft network environment on both desktop and laptop computers, network printers and online o365 applications. complete moves adds and changes, applying appropriate change management process and communication co-administer cloud-based office 365 platform, primarily onedrive, skype for business, ms office, ms teams, ms intune, outlook and exchange configure and deploy device policies through mdm/intune baseline apply existing and assist with development and documentation of it policy and procedure maintain dc offices’ small equipment inventory and assist with on-prem hardware and software maintain conference room audio/visu...


BILINGUAL AGENT

NonExempt FT

Perform bilingual screening, answer to incoming or make outgoing calls from/to the customers to address their concerns, answer questions and inquiries, set up appointments, troubleshoot problems, provide information and handle complaints regarding the organization’s products or services accordingly. responsibilities include : english level c1 or better. having conversations with customers professionally and responding to customer inquiries and complaints. researching required information using available resources. handling and resolving customer questions regarding products or customer service problems and situations as needed. providing customers with the organization’s service and product information. processing forms, orders, and applications requested by the customers. identifying, escalating priority issues and reporting to the high-level management. routing inbound calls to the appropriate resources. following up complicated customer calls where required. completing call notes and call reports as necessary and updating them in the crm software. job requirements: high school diploma excellent communication skills, including verbal, reading and written skills ability to work with others good computer skills multi-tasking skills excellent people skills...


ASSISTANT - AUDIT ANALYST

Permanente

Descripción receive cross reference and final audit, review, or compilation reports from administrative staff; review & quality check both reports, making notes on any discrepancies found; send report back to administrative staff with notes; possess a sufficient degree of understanding of related firm policies and procedures to advise company employees. perfil buscado (h/m) have excellent communication skills; punctual; able to perform tasks with ease and professionalism; able to follow instructions, and read, write and communicate clearly in english ; able to perform tasks with close attention to detail; must have the ability to understand the importance of role and the effect on the firm; possession of high school diploma or equivalent (ged); experience with microsoft office software: excel, word and outlook; one year of experience in clerical work or any equivalent combination of education, training and experience that demonstrates the ability to perform the duties of the position. qué ofrecemos hybrid - remote work model; benefits; career path....


AUXILIAR DE FARMACIA

Join to apply for the auxiliar de farmacia role at audifarma s.a . audifarma s.a requires an auxiliar de farmacia in caicedonia to perform the following functions: offer the service of dispensing medications according to the guidelines defined in the client's protocols and activities established in procedures aimed at customer satisfaction and the proper functioning of the caf. store the medications that arrive at the caf according to their nature. perform daily counting and verification of expiration dates of medications in the caf. requirements: academic level: técnico auxiliar de farmacia. minimum experience: six months in medication dispensing. contract: indefinite education: técnico en servicios farmacéuticos (diploma and pharmacy act, resolution, and registration in the rethus). city: caicedonia vacancies: 1 seniority level mid-senior level employment type full-time job function health care provider industries pharmaceutical manufacturing #j-18808-ljbffr...


COMPLIANCE MANAGER, ANTI-CORRUPTION

You will be part of mckinsey’s ethics and compliance function, whose mission is to enable mckinsey’s client impact and innovation, while managing risks to the firm, our clients, and our people. the ethics and compliance function is a globally integrated team within the second line of defense of the firm. this role reports to the associate director of anti-corruption compliance and will be preferably based in one of our southeast asia locations. you will work as part of the firm's anti-corruption compliance team that advises mckinsey's colleagues on how the firm can best serve its clients and conduct thought leadership while managing any associated corruption risks. you will advise colleagues on how to manage potential corruption risks, guided by firm policies. you will partner with various firm functions to advise colleagues and perform anti-corruption compliance processes to mitigate corruption risks and provide guidance on multi-faceted issues. you will contribute to anti-corruption related training and awareness efforts and be involved in global initiatives, such as expenditure reviews, and third-party due diligence. you will also be responsible for managing workstreams within anti-corruption compliance, which may include charitable donations and charitable sponsorships. you will also position yourself as a point of contact for colleagues in your region for questions and concerns. you will collaborate with stakeholders across the firm to proactively identify new or emerging risks, assess their controls, and develop mitigation approaches. university degree and excellent a...


WEB ANALYTICS SPECIALIST - TESTING

Introducción bienvenido a gallagher, líder mundial en seguros, gestión de riesgos y servicios de consultoría. con un equipo en crecimiento de más de profesionales en todo el mundo, empoderamos a empresas, comunidades e individuos para que prosperen. en gallagher, puede desarrollar una carrera, ya sea en nuestra división de corretaje, nuestra división de consultoría de recursos humanos y beneficios o nuestro equipo corporativo. experimente the gallagher way, una cultura impulsada por valores compartidos y una pasión colectiva por la excelencia. Únase a uno de nuestros equipos dinámicos, donde desempeñará un papel fundamental a la hora de dar forma al futuro de gallagher y desbloquear oportunidades incomparables tanto para sus clientes como para usted. creemos que cada candidato aporta algo especial, ¡incluido usted! por lo tanto, incluso si siente que está cerca pero no es exactamente compatible, le recomendamos que presente su solicitud. descripción the focus of this role is to support the web analytics team by building tests and monitoring performance, updating tags, variable or triggers in google tab manager, and use google looker studio (formerly data studio) to create visual reports with the appropriate data sources and apply filters as needed. this person will work with the sr. global web analytics manager to support the analytics team with building, tracking, and reporting metrics. cómo lograrás un impacto build tests within a/b testing software, monitor performance, and report on results utilize google analytics data to build standardized data studio reports and dash...


MANAGER RECORD TO REPORT

Purpose & overall relevance for the organization: global business services (gbs) aims to provide globally unified services based on standardized and automated solutions across different functions and markets. this will enable us to drive operational efficiency, quality services, improved agility and better decision-making whilst reducing complexity and workload. ensuring correct and daily execution of key responsibilities in the adidas global business services according to the requirements of the company accounting manual for specific area of responsibility. general functional expert with responsibility for processes and the delivery of services with his/her team. key responsibilities: responsible for r2r operations included but not limited to month/ quarter/ year end closing activities and driving balance sheet reconciliation (bsr) open items clearance should actively involve in knowledge transfer, go-live, hyper care & run operations should ensure dtp/ sops/ design documents/ volumetric and any other necessary documentation required to perform deliverables are up-to-date to ensure smooth operations. should manage vendor service provider as customer and internal service delivery as poc and report financials to client in business (finance controllers and market) ensure team’s management including coaching, training, motivation and performance appraisal guidance; foster a collaborative and high-performance culture within the team. supervise the daily operations by adhering to the agreed slas towards the business partners; ensure good relationships with business partners and ...


MHB PORT AGENT – CARTAGENA

Posted: 04/04/2025 15:25 salary: competitive location: cartagena level: staff deadline: 30/04/2025 23:59 hours: 40 (full time) benefits: discussed at interview job type: permanent - full time job description job title : port agent company : mh bland, s.l. department : operations department cartagena reports to : office manager cartagena purpose: co-ordinate / act upon all vessel's requirements on behalf of the principal. ensure that the principals' interests are protected at all times and always keeping close contact with all parties involved in operation. key duties & responsibilities liaise with suppliers/customers/authorities on vessel’s requirements. co-ordinate all deliveries to vessel with the respective parties to ensure that there are no delays in providing required services. attendance onboard vessel to clear vessel into port and to complete delivery of services/goods. keep the principal advised of all operational movements. keep in contact with clients regarding operation. assist other port agents in resolving issues. co-ordinate the compilation and preparation of all invoices relevant to that particular vessel's disbursement account. prepared to work under one's own initiative. proactively follow and review the quality procedures and work instructions to constantly streamline and improve them. demonstrate a proactive attitude toward learning and grow the role within the department. compile the operations file when not on duty, assisting the port agent on duty. in addition to the above, the jobholder will be required to perform other duties which may be a...


SR. IT SYSTEMS ENGINEER – MODERN WORKPLACES

Join to apply for the sr. it systems engineer – modern workplaces role at ravago manufacturing americas . purpose the sr. it systems engineer – modern workplaces role focuses on managing and optimizing modern workplace technologies to enhance productivity, ai, and collaboration within ravago. the ideal candidate will have extensive experience in managing microsoft intune, autopilot, copilot, powerautomate, powerapps, policies, and deployments. this role requires expertise in supporting a large-scale it environment with over 5,000 workplaces managed by intune & windows 11. the engineer will provide 2nd or 3rd level it support to assist the it service desk team and participate in projects for onboarding new companies, aligning workplace standards, and cleaning up legacy systems. areas of responsibility / tasks develop, implement, and enforce it policies and procedures, ensuring compliance with organizational standards and regulatory requirements. manage microsoft intune, autopilot, and related policies. support and optimize microsoft sharepoint, involv, and powerapps. perform quest odm migrations and sharegate (sharepoint migrations). design and implement low-level designs for sharepoint and intranet systems. support ravago’s roots intranet and teams environment, including teams voip. assist in onboarding new companies, aligning workplace standards, and cleaning up legacy systems. minimum qualifications / education / experience / certifications bachelor's degree in information technology, computer science, or a related field. relevant certifications in microsoft technologies...


BUSINESS ANALYST

Intouchcx bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the business analyst role at intouchcx intouchcx bogota, d.c., capital district, colombia 2 days ago be among the first 25 applicants join to apply for the business analyst role at intouchcx about intouchcx
intouchcx is a global leader in customer experience management, digital engagement, and ai and automation solutions. we immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. for over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. about intouchcx
intouchcx is a global leader in customer experience management, digital engagement, and ai and automation solutions. we immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. for over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. about the job
the business analyst plays a crucial role in enhancing the efficiency of business operations, ensuring the successful progression of projects, and the seamless operationalization of business processes. the role includes facilitating clear communication and alignment between stakeholders through workshops and strong relationship management. by developing comprehensive gui...


CCTV SPECIALIST

none

Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. david kennedy recruitment is working with a leading tech company who is looking to recruit a cctv specialist to join their team in bogota, colombia. position: cctv specialist location: bogota, colombia employment type: full-time work model: on-site benefits: base salary duties and responsibilities: manage internal communication with the operations control room and external communication with agencies regarding cctv matters oversee the operations control room, ensuring all technical equipment is maintained, including procurement of supplies, services, and repairs perform daily checks on camera functionality (cleaning, testing, ensuring proper recording) ensure cameras are connected and properly identified on the monitoring system (e.g., axis camera station, milestone, hikvision) address issues with cctv systems and implement necessary modifications install, configure, and manage cctv applications (milestone, axis camera station, etc.) conduct routine maintenance as per the master plan and train cctv operators on system functions, providing manuals and procedures as needed coordinate with the network and storage teams to ensure secure connections and data integrity ensure 24/7 emergency support for cctv failures, process work requests, and maintain cctv client software on desktops requirements: native or fluent in english (c1 level), with strong proficiency in both written and spoken communication degree in electri...


TIER 2 SECURITY & SD-WAN SUPERVISOR

Full-time Tiempo completo

Job description primary responsibilities: managing daily security and sd-wan operational activity, such as but not limited to:lead and coach the tier 2 security and sd-wan group that primarily deald with complex enhanced data services, such as fortinet security/sd-wan/lan/wan/wi-fi, velocloud/vmware/broadcom sd-wan/lan/wan, and meraki security/sd-wan/lan/wan/wi-fi.complete annual and ad hoc personnel performance evaluations.train and educate personnel on trouble ticket resolution, communication, ticket prioritization, and follow-up improvement opportunities.organize and host weekly or bi-weekly training sessions with specifically selected personnel to ensure all technicians can perform to the required standard, and to ensure they maintain existing, or gain new, industry certifications.ensure that established processes, procedures, policies, troubleshooting/resolution guides, and troubleshooting/resolution walkthroughs are followed.identify documentation that is required but not present, or requires an update, and assign resources for its completion.apply continual oversight to all open trouble tickets assigned to tier 2 security and sd-wan technicians, throughout the ticket life cycle, to ensure:timely interaction takes placeticket resolution is achieved in an appropriate amount of timecommunication is detailed, frequent, informative, and correctcustomers and agents are pleased with the outcome and level of engagementdetailed and correct root cause data is gathered, per ticket, which is critical information that assists airespring in improving the customer experience on a g...


LEARNING EXPERIENCE LEADER (THE GARDEN)

About taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally.presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experience firsthand ...


LINUX SUPPORT ENGINEER, MOBILE DATA

Full Time Tiempo completo

Job description our client is an industry leader in network security and visibility. a global growing company in cyber-security with a strong tier1 customer base. they are looking for a talented support engineer to handle 1st and 2nd support cases professionally and independently via crm, phone and email. requirements o at least 3-5 years hands-on experience of linux system administration operation– mandatory. • rt systems knowledge and understanding – advantage. o wide security and protection hands-on knowledge and understanding – mandatory. • security audits knowledge and tools. • vulnerability scanning and closing. o strong knowledge with networking lan/wan environments, preferably with: • isps, telco’s and mobile operators, tier1/tier2 networks. • mobile data/cable operators. • hands-on experience in networking lan/wan products such as core routers, switches, firewalls, nms components, etc. o working knowledge of radius, diameter, dhcp, 3gpp, pcef, pcrf, understanding protocol flow and sniffing. o strong hands-on working knowledge of tcp/ip networks, packet sniffing and traffic generation. o experienced in customer care working with crm systems o motivated and self-learner through hands on experience and on the go learning. o able to work under pressure upholding strict sla’s. o ability to learn and adapt quickly to technologies and technical environments. o excellent human relations, service orientated and excellent team player. o excellent communicator written and spoken o good english spoken and writing skills – a must. o spanish academic education...


AGENT

Employee

Job summary: we are searching for a polite, professional customer service call center agents to represent our clients professionally by providing remarkable service to their customers via phone. the customer service call center agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. customer service call center agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. responsibilities: answer inbound calls and greet customers with energy and enthusiasm. place outbound calls and communicate with energy and enthusiasm to customers. build lasting relationships with clients, customers, and other call center team members based on trust and reliability. understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. meet department productivity and quality standards. strive for first call resolution and take true ownership of customer needs and issues. communicate and follow instructions for one call customer resolution. deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. take an active role in educating customers about our clients products and services. skills requirements: experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. must have ability to work independently and in a t...


MIDDLE/SENIOR DEVOPS ENGINEER

Middle/senior devops engineer bogotá, capital district , medellín, antioquia about project provectus helps companies adopt ai to transform how they operate, compete, and drive value. our company specializes in ai and ml technologies, cloud services, and data engineering, and we take pride in our ability to innovate and push the boundaries of what's possible.we are seeking a middle/senior devops/cloudops engineer to work on various projects in azure or aws. the ideal candidate possesses strong technical expertise in aws/azure, terraform, ci/cd, and has worked with kubernetes and monitoring and logging tools. responsibilities: design, implement, and manage cloud infrastructure using terraform. develop and maintain ci/cd pipelines to support continuous integration and delivery of applications. implement and manage monitoring, logging, and alerting solutions to ensure system reliability and performance. collaborate with development teams to ensure seamless integration of new services and features. automate repetitive tasks to improve efficiency and reduce manual intervention. ensure security best practices are followed for all cloud deployments. perform regular infrastructure and security audits to identify and mitigate risks. troubleshoot and resolve infrastructure-related issues on time. required skills and qualifications: 3+ years of experience in a devops or cloud engineer role. strong expertise in azure or aws services proficient in infrastructure as code (iac) using terraform. experience setting up and managing ci/cd pipelines using tools like jenkins, gitlab ci/cd, or gi...


CYBERSECURITY SPECIALIST

Requisition id: 221574 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of information security & control (is&c)-advisory services ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. establish and maintain a detailed understanding of scotiabank’s third party risk management (tprm), threat risk assessment (tra), new iniciatives risk assessments (nira) practices and priorities. specifically, as it relates to information security. be an advocate for is&c, building strong relationships and raising awareness for the importance of effective information security practices in our supply chain. perform comprehensive risk assessments for bank initiatives and projects, identifying potential security threats and vulnerabilities. ensure all risk assessments and security measures comply with the established standards and policies of the group. propose effective risk mitigation strategies to address identified security risks. work closely with project teams,...


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