Provectus is a premier aws partner at the forefront of artificial intelligence solutions empowering businesses to unlock value and accelerate their transformation via bespoke applications, managed services, and advisory engagements. with offices in n...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build asustainableeconomy where everyone can prosper. we support a wide range of digital payments choi...
We are currently seeking an on site recruiter manager for our office located in medellin, colombia **roca alliances** is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. and we are opening the hub in medellin we believe in being clear about who we are and what we expect. our success comes from being **confident**, **determined**, and **responsible**. the people who thrive here are those who go the extra mile for our customers and for their own career growth and financial future. as head of recruitment and hr, you will directly report to the roca alliances operations director and will work in the full cycle hiring process with the recruitment team, and provide reports and insights about the region and recruiting outcomes, as also elevating some recommendation of action items to the roca alliances operations director in order of achieving the hiring goals for the medellin office. **key responsibilities** **lead**: manage and mentor a team of recruiters, ensuring optimal performance and development. **strategize**: develop and implement recruitment strategies to attract top talent across various positions, with a focus on it roles. **collaborate**: work closely with hiring managers and stakeholders to understand recruitment needs and ensure successful hires...
Company overview at cachefly, we are at the forefront of transforming the digital landscape, providing robust and innovative network solutions that empower businesses across the globe. our dedication to excellence, innovation, and customer satisfaction has solidified our position as a leader in the technology sector. as we continue to expand our operations, we are looking for a linux sysadmin to join our team and contribute to our infrastructure and operational excellence. position summary as a linux systems administrator, you will be responsible to provide weekend coverage for management, support, and troubleshooting of our linux server environment. this role is critical to ensuring the smooth operation of our it infrastructure, particularly during the weekend when our business operations require continuous system availability and reliability. you will work closely with senior administrators and it support staff to monitor system performance, resolve issues, and implement system enhancements. key responsibilities - monitor and maintain virtual and physical linux servers, ensuring system performance and availability. - assist in the deployment, configuration, and maintenance of linux-based systems and software. - provide technical support and troubleshooting assistance for system issues, working closely with it team members and customers. - implement system updates, patches, and security measures to maintain system integrity and security. - document system configurations, changes, and procedures to ensure effective knowledge management and continuity. - collabo...
Who we are bairesdev is proud to be the fastest-growing company in america. with people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. to consistently deliver the highest quality solutions to our clients, we only hire the top 1% of the best talents and nurture their professional growth on exciting projects. about the role: we are looking for a mysql dba developer to implement, configure, maintain, secure, and perform critical databases to ensure availability and consistent performance of database platforms. this is an excellent opportunity to be one of the key members of our engineering team and position yourself for unique career growth opportunities. what you’ll do: - perform day to day administration of several mysql replica sets. - evaluate, create, manage and optimize large complex datasets. - troubleshoot query performance issues as they arise. - assist with migration of datasets to cloud environments. - maintain and improve administration scripts. - set data security standards, controls and monitoring. - implement improvements with high availability, disaster recovery and backup/recovery solutions. you must have: - 5+ years of mysql administration. - 5+ years linux experience, with bash scripting as a must. - 2+ years experience with cloud platforms, gcp (google) preferred. - self-directing on project completion. - familiarity with database monitoring tools such as percona mysql monitor. - advanced english level. how we do make your work (and your life) easier: - 1...
**roca alliances** is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. we believe in being clear about who we are and what we expect. our success comes from being **confident**, **determined**, and **responsible**. the people who thrive here are those who go the extra mile for our customers and for their own career growth and financial future. **position overview**: **key responsibilities**: - user management: manage user accounts, roles, profiles, and permissions to ensure appropriate access to salesforce data. - data management: import, export, and maintain data integrity within salesforce. conduct regular audits to ensure data accuracy and completeness. - reporting and analytics: develop and maintain reports, dashboards, and data visualizations to provide insights and support decision-mak...
As the jr technical support analyst, you will be the onsite client services, technical support person. you will provide desktop support as well as enterprise systems engagement support. you will be responsible for providing assistance to the client and the local technical support analyst. **qualifications/requirements** this is a 12 months temporary position key responsibilities - perform break-fix/end-user desktop support to users - provide technical assistance, guidance to business partners and work with internal experts and vendors to provide best solution to business needs. - configure, install, monitor and maintain client desktop software and hardware; support mobile workforce. - provide on-the-spot training to end users on all system related needs. - provide production support as needed, engage avid support as needed - document technology requirements and consult with technical analyst and leadership on solutions available. - perform other duties as assigned. required qualifications - undergraduate degree in a computer science or related field and/or equivalent work experience, required. - minimum five (1) years/is&t; desktop and pc support experience working in large corporate environment - must have extensive apple software/hardware experience or be acmt or acsa certified - must be available on-call for weekends and 24/7 as necessary - basic experience with current technology includes: - windows 10/7, apple osx desktop platforms - ms office suite - office 365 and exchange online for both mac and pc - desktop and laptop security encryption for...
**devops lead** **about slb** **about the bogota information technology center (bitc)** the bogota information technology center (bitc) has a fundamental and critical role in slb corporate transformation and for delivering digital solutions to the larger organization. our company has embarked on a corporate transformation to deliver a step change in the reliability, efficiency and integration of our technologies, products and services. advanced technologies are key enablers to this and encompass all aspects of business systems, including the organization platform and processes. investments in and building strong competences across our technology pillars - sap, digital enterprise systems, data and analytics, digital operations, security are key to an integrated digital that is positioned to deliver superior results. **about this role** the digital productivity studio delivers digital solutions across slb business units and functions, with a rapid & agile delivery model, leveraging common architectural patterns & technology solutions. slb digital productivity studio team has an opening in bogota, for a devops lead (scrum master) who can implement and drive the scrum methodology in the team. provide continuous guidance to the team and organization on the best practices of scrum. implements and maintains new or improved mobile software products, procedures and techniques as they pertain to. evaluates emerging technologies and stays updated on software and hardware industry trends. will supervise and mentor younger engineers/developers, and lead activities to define an...
Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process mastercard, visa and unionpay cards across more than 50 countries, at scale. our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments. we are looking for an experienced and focused technical implementation manager - pro & enterprise who will be responsible for driving technical delivery. tasks this role will require you to manage internal and at times vendor resources, schedules and adhere to stage gate quality and sdlc control guidelines throughout the full systems development life cycle. this also includes management of technical issues and risks to ensure successful and on-time project delivery alongside, contributing to process improvement initiatives as it relates to improving project delivery. prior systems integration experience is essential. the technical implementation manager needs and understanding of the card payments industry and issuing processing experience. - be able to self-establish a strong team both internally and with vendors as is required - work innovatively and analytically in a problem-solving environment demonstrating teamwork and excellence - understand complexity of delivery into enterprise environment and coordinate internal resources and third parties/vendors for the flawless execution of projects - manage the day-to-day project activities that are of technical ...
**about the role**: we're looking for a detail-oriented business analyst to help enhance our business voice (bv) portal—a central platform for customers, partners, and internal teams to manage telephony services, billing data, and account insights. you'll gather requirements, support agile delivery, and improve user experience across the platform. **key responsibilities**: - collaborate with the product owner to manage and prioritize the product backlog. - write clear epics and user stories; participate in agile ceremonies. - gather and document requirements to improve portal functionality and ux. - coordinate with stakeholders and ui/ux teams to align business needs with development. - define workflows for service configuration, account management, and provisioning visibility. - ensure billing data (invoices, payments, usage) is accurate and user-friendly; support erp/tax/payment system integrations. - assist with uat, validate data flows and user journeys, and help resolve post-release issues. **what you'll bring**: - strong analytical and problem-solving skills - high attention to detail and ability to manage multiple workstreams collaborative mindset with a passion for improving user experience **requirements**: **required**: - 3+ years as a business or product analyst, preferably in telecom, saas, or portal-based environments - experience with customer or self-service portals - solid understanding of billing systems and service configurations - familiarity with agile practices and tools (e.g., jira, confluence) strong communication and documenta...
**we believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**:unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: a non-technical student attached to uts for a period of time such as a summer intern or co-op student. key responsibilities analysis. creation of proposals for continuous improvement of the area. **you will be successful in this role if you have**: key qualifications - knowledge in basic excel - customer service - document management - resolution of problems - no experience...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser focused on delivering world class customer satisfaction and results. our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of employee satisfaction. we are humble. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role join our services delivery team! we look forward to learning more about you and exploring how, working together, we can build an exceptional team. sr aws consultant devops full time | location: bogotá | hybrid model our people. this is what makes softwareone successful. about the role we are seeking a proactive and experienced devops engineer to design, implement, and maintain scalable ci/cd pipelines and automated infrastructure solutions on aws. in this role, you will manage container orchestration, ensure monitoring and security best practices, and collaborate closely with development and operations teams to improve delivery speed and application reliability. you will also guide clients on adopting agile and devops methodologies while troubleshooting complex aws infrastructure and deployment...
Who we are bairesdev is proud to be the fastest-growing company in america. with people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. to consistently deliver the highest quality solutions to our clients, we only hire the top 1% of the best talents and nurture their professional growth on exciting projects. sql developer at bairesdev we are looking for a sql developer to design and develop comprehensive views, functions, and procedures to implement complex data analytic functions. this is an excellent opportunity to be one of the key members of our engineering team and position yourself for unique career growth opportunities. what you’ll do: - provide technical assistance by responding to inquiries regarding errors or questions. - maintain data quality and overseeing database security - train end-users and technical support staff as required. - develop technical analysis and design specifications based on functional requirements. here’s what we are looking for: - 5+ years of experience as a software developer. - 3+ years of experience with relational database and sql concepts. - understand full life cycle development: data modeling, architecture, unit testing, and product support. - expertise in writing and executing sql queries and statements. - practice knowledge of source control management tools. - advanced english level. how we do make your work (and your life) easier: - 100% remote work. - hardware setup for you to work from home. - flexible hours - make your schedu...
**roca alliances** is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are filling positions for kaseya, a global company specializing in it management and cybersecurity platforms, primarily targeting managed service providers (msps) and internal it departments, powered by ai. its goal is to simplify and automate the management of it infrastructure, improving operational efficiency and organizational security. kaseya has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. **position overview**: we are looking for an oracle product owner to drive standards and governance across all the oracle hcm systems globally, leading the maintenance and development for all the products/systems/areas. this role will set strategy/architecture direction, it roadmaps, technical standards, and be a visible business partner, focusing on delivery customer-centric solutions. this role will need to be in the detail, and often act as a business leader, owning data governance, process flows, customer experience, etc. this role requires a strategi...
Who we are bairesdev is proud to be the fastest-growing company in america. with people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. to consistently deliver the highest quality solutions to our clients, we only hire the top 1% of the best talents and nurture their professional growth on exciting projects. sql developer at bairesdev we are looking for a sql developer to design and develop comprehensive views, functions, and procedures to implement complex data analytic functions. this is an excellent opportunity to be one of the key members of our engineering team and position yourself for unique career growth opportunities. what you’ll do: - provide technical assistance by responding to inquiries regarding errors or questions. - maintain data quality and overseeing database security - train end-users and technical support staff as required. - develop technical analysis and design specifications based on functional requirements. here’s what we are looking for: - 5+ years of experience as a software developer. - 3+ years of experience with relational database and sql concepts. - understand full life cycle development: data modeling, architecture, unit testing, and product support. - expertise in writing and executing sql queries and statements. - practice knowledge of source control management tools. - advanced english level. how we do make your work (and your life) easier: - 100% remote work. - hardware setup for you to work from home. - flexible hours - make your schedu...
**about us** **thunes **is a **b2b cross-border payments network** for emerging markets. its **global platform** provides seamless fund transfers between payment systems **in more than 100 countries and 60 currencies**. they enable mobile wallet providers, tech companies, psps, money transfer operators, and banks to make financial services accessible around the world. **they offer four key solutions**: remittance processing, which fosters global financial inclusion, mass payments, which support globalization and the sharing economy, virtual accounts, which help companies around the world increase their revenue, and business payments, which enable businesses easily trade across borders. **it can be a perfect match if you meet...** if you have **3+ years** of experience working with: - **cloud environments** (**aws**) - **linux **(**centos **is a plus) - **sql databases** (**postgres **is a plus) - infrastructure automation (**ansible **and **terraform**) - **version control systems** (git is a plus) - **monitoring tools** (**nagios **and **prometheus **are a plus) - **container orchestration tools **(**kubernetes **is a plus) - the following protocols**:ip, tcp/udp, ipsec, tls, http, smtp, dns, ssh/sftp**: - **english**:proficiency **in speaking and writing **what do we offer?** - flexible schedules - growth opportunity - computer provider by the company - u$s payment - 100% remote **our proposal** you will be part of a global team responsible of: - maintaining thunes cloud infrastructure highly available, provisioning cloud and servers via infr...
**your challenge as a brand & marketing manager** are you ready to shape the future of blyce as our brand & marketing manager? join us at our offices in curaçao, colombia (medellín), or the netherlands (rotterdam/deventer) and play a pivotal role in driving blyce's brand and marketing strategy forward. you will be responsible for enhancing our brand's visibility, delivering impactful content, and leading marketing initiatives that resonate with our target audience. your mission? to develop and execute innovative marketing strategies, build a strong and cohesive brand identity, and support the growth of blyce's unique software solutions in the b2g (business-to-government) space. you will work closely with a talented marketing team to drive offline and online campaigns, while also overseeing the creation of content that showcases our company culture, values, and mission. **key responsibilities** - co-create and refine a marketing strategy that aligns with company goals. - display an innate curiosity and ability to grasp the uniqueness of our software solutions and the intricacies of revenue management and compliance in public services. - lead and coordinate the brand & marketing team's daily work to cultivate a collaborative, high-performance work environment. - coordinate campaigns with internal teams, vendors, and agencies for seamless execution, including managing timelines, deliverables, and resources. - maintain and guide the brand’s strength through ongoing development and adaptation. - oversee the end-to-end process of creating, curating, and delivering bra...
Company description hitachi solutions is a global microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. our industry focus, expertise, and intellectual property is what truly sets us apart. we have earned, and continue to maintain, a strategic relationship with microsoft. recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition. a part of hitachi, ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world’s largest companies. since 1910, hitachi, ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies. **job description**: **qualifications**: **required qualifications**: - successful completion of a post-secondary degree/diploma in business, computer science or a related discipline. - minimum of 4 years’ experience with full life-cycle implementation of d365fo/ dynamics ax scm experience (prefer at minimum ax 2012 r3) - proven experience leading requirement gathering and discovery with users and stakeholders - participation in fit/gap process and ability to write complete functional design specifications - solid experience in designing and writing technical specification documents - demonstrated knowledge ...
**we believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**:unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: es responsable de obtener la información necesaria de los solicitantes de servicios, de consultar a los clientes para garantizar la identificación exacta del producto y de registrar la información en el sistema de gestión de llamadas adecuado. trabaja de forma independiente o cooperativa como miembro de un equipo bajo la dirección de un jefe de equipo o gerente. principalmente interactúa con los clientes, las unidades de prestación de servicios, la dirección inmediata y otros miembros del equipo para garantizar que una solicitud de servicio precisa se dirija al proveedor de servicios adecuado. puede ser responsable de determinar el derecho al servicio revisando el contrato, generando contratos para el servicio de tiempo y material si la solicitud no está bajo contrato, o a petición de la gestión de campo, proporcionando períodos de gracia en ciertos produ...
**we believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**:unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system. works independently or cooperatively as a member of a team under the direction of a team leader or manager. primarily interfaces with clients, service delivery units, immediate management and other team members to ensure an accurate service request is routed to the appropriate service provider. may be responsible for determining service entitlement by reviewing contract, generating contracts for time & material service if request is not under contract, or at field management request, providing grace periods on certain products while contract is in process. may also utilize multiple internal systems for one of the following activities: 1) locating, securing and ...
Who we are bairesdev is proud to be the fastest-growing company in america. with people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. to consistently deliver the highest quality solutions to our clients, we only hire the top 1% of the best talents and nurture their professional growth on exciting projects. sql developer at bairesdev we are looking for a sql developer to design and develop comprehensive views, functions, and procedures to implement complex data analytic functions. this is an excellent opportunity to be one of the key members of our engineering team and position yourself for unique career growth opportunities. what you’ll do: - provide technical assistance by responding to inquiries regarding errors or questions. - maintain data quality and overseeing database security - train end-users and technical support staff as required. - develop technical analysis and design specifications based on functional requirements. here’s what we are looking for: - 5+ years of experience as a software developer. - 3+ years of experience with relational database and sql concepts. - understand full life cycle development: data modeling, architecture, unit testing, and product support. - expertise in writing and executing sql queries and statements. - practice knowledge of source control management tools. - advanced english level. how we do make your work (and your life) easier: - 100% remote work. - hardware setup for you to work from home. - flexible hours - make your schedu...
**we believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**:unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: the majority of the work activities are performed in a highly-directed environment. assignments include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script. will also perform other non-troubleshooting duties. direction is provided by script, help desk or service desk in a next business day (nbd) and/or same business day (sbd) service delivery environment key responsibilities - pls support for calls such as dell client - transformation services calls, installing and servicing pcs, and pc peripherals and/or electronic equipment - takes service calls and performs incident specific activities as directed by help desk, service desk or script - may perform routine installs, moves, adds and changes as part of a directed team, including: o complex desktop and laptop break fix work o whole unit replacement...
**we believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**:unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: **you will be successful in this role if you have**: - requires a bachelor’s degree and a minimum of 2 years of related experience or an advanced degree without experience; or equivalent work experience required...
Who we are bairesdev is proud to be the fastest-growing company in america. with people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. to consistently deliver the highest quality solutions to our clients, we only hire the top 1% of the best talents and nurture their professional growth on exciting projects. sql developer at bairesdev we are looking for a sql developer to design and develop comprehensive views, functions, and procedures to implement complex data analytic functions. this is an excellent opportunity to be one of the key members of our engineering team and position yourself for unique career growth opportunities. what you’ll do: - provide technical assistance by responding to inquiries regarding errors or questions. - maintain data quality and overseeing database security - train end-users and technical support staff as required. - develop technical analysis and design specifications based on functional requirements. here’s what we are looking for: - 5+ years of experience as a software developer. - 3+ years of experience with relational database and sql concepts. - understand full life cycle development: data modeling, architecture, unit testing, and product support. - expertise in writing and executing sql queries and statements. - practice knowledge of source control management tools. - advanced english level. how we do make your work (and your life) easier: - 100% remote work. - hardware setup for you to work from home. - flexible hours - make your schedu...
**requisition id**:77684 **job category**:information technology **location**:medellin, antioquia, colombia with over six decades of business and technical experience in the mining, energy, and infrastructure sectors, we see challenges evolving in every industry. we respond quickly with solutions that are smarter, more efficient, and innovative. we draw upon our 9,000 staff, with experience in over 150 countries, to challenge the status quo and create positive change for our clients, our employees, and the communities we serve. we're at the forefront of our clients' digital transformation journey, successfully implementing emerging digital services into our clients' projects and operations that unlock a step change in their performance. join the team to improve project outcomes, leverage the digital twin, deliver systems integration and interoperability, and support decision-making, autonomous execution, and integrated operations and performance centers. looking to take the next step in your career? hatch is currently seeking a highly motivated database administrator to join the digital group in medellin. digital solutions have become a key component of the strategic direction and vision of today’s modern organizations. join our diverse team and award-winning culture and be part of our clients’ digital transformation journey by working to define the best methods and making sure they are supported by the right technology and an enabled workforce. this journey will lead to improve project outcomes, being able to leverage the digital twin, systems integration and i...
**roca alliances** is a **specialized recruitment firm** in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. **summary**: **key responsibilities**: - provide first-line support to users by diagnosing and resolving salesforce issues. - manage user accounts, permissions, and security settings within salesforce. - identify and escalate complex technical issues to the development team when necessary. - conduct data quality audits and perform regular maintenance tasks to ensure data integrity. - collaborate with stakeholders to understand their needs and improve user experience on the platform. - stay informed on new salesforce features and provide training and documentation to users as needed. **qualifications**: - ** education**: bachelor’s degree in computer science, information technology, or a related field preferred. ...
As a customer success manager, your mission is to collaboratively lead the way for the deployment and adoption of ibm's solutions within large, complex accounts. highly organized, with a natural flare for spotting growth opportunities, you'll identify and secure projects, whilst orchestrating the necessary resources for their successful deployment. excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. our sales environment is collaborative and experiential. part of a team, you'll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will have a positive impact to the world around us. your role and responsibilities ibm customer success managers (csms) are responsible for ensuring clients achieve their desired business outcomes with ibm products and services, acting as technical experts and trusted advisors. they bridge the gap between technical implementation and business goals, driving adoption and satisfaction while identifying opportunities for expansion. key responsibilities of an ibm csm: technical expertise and guidance: csms are technical architects who help clients deploy and adopt ibm hybrid cloud and ai solutions, providing guidance on use cases, solution architecture, and security. driving adoption and value: they help clients maximize the value they receive from ibm products and services, accelerating time to value and ensuring successful implem...
3 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from movate we are seeking a skilled and experienced l3 aws network engineer to join our dynamic team. as a key m...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows...
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