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CUSTOMER EXPERIENCE SPECIALIST COLOMBIA, BOGOTA

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and c...


MEDIA PLANNING ANALYST

Company description publicis global delivery is the talent powerhouse of publicis groupe, the largest global communications group. we make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent cl...


BD FARMER - (DWN-529)

Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: #li-hybrid team overview: the primary function of the sr bd farmer is to develop and maintain a portfolio of key accounts to excel within the didi food platform. an account manager should seek a win-win collaboration for all involved parties to achieve profitable growth for didi and our business partners. the account manager must gain a good understanding of the business, becoming an advisor to our business partners, contributing strategically to improving their performance. through excellent customer service, they aim to maintain successful long-term business relationships. role responsibilities: - the pri...


[PU-739] - BD FARMER

Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: #li-hybrid team overview: the primary function of the sr bd farmer is to develop and maintain a portfolio of key accounts to excel within the didi food platform. an account manager should seek a win-win collaboration for all involved parties to achieve profitable growth for didi and our business partners. the account manager must gain a good understanding of the business, becoming an advisor to our business partners, contributing strategically to improving their performance. through excellent customer service, they aim to maintain successful long-term business relationships. role responsibilities: - the pri...


BD FARMER - E089

Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: #li-hybrid team overview: the primary function of the sr bd farmer is to develop and maintain a portfolio of key accounts to excel within the didi food platform. an account manager should seek a win-win collaboration for all involved parties to achieve profitable growth for didi and our business partners. the account manager must gain a good understanding of the business, becoming an advisor to our business partners, contributing strategically to improving their performance. through excellent customer service, they aim to maintain successful long-term business relationships. role responsibilities: - the pri...


(LM030) BD FARMER

Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: #li-hybrid team overview: the primary function of the sr bd farmer is to develop and maintain a portfolio of key accounts to excel within the didi food platform. an account manager should seek a win-win collaboration for all involved parties to achieve profitable growth for didi and our business partners. the account manager must gain a good understanding of the business, becoming an advisor to our business partners, contributing strategically to improving their performance. through excellent customer service, they aim to maintain successful long-term business relationships. role responsibilities: - the pri...


BD FARMER [KN350]

Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: #li-hybrid team overview: the primary function of the sr bd farmer is to develop and maintain a portfolio of key accounts to excel within the didi food platform. an account manager should seek a win-win collaboration for all involved parties to achieve profitable growth for didi and our business partners. the account manager must gain a good understanding of the business, becoming an advisor to our business partners, contributing strategically to improving their performance. through excellent customer service, they aim to maintain successful long-term business relationships. role responsibilities: - the pri...


(WE266) BD FARMER

Company overview: didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: #li-hybrid team overview: the primary function of the sr bd farmer is to develop and maintain a portfolio of key accounts to excel within the didi food platform. an account manager should seek a win-win collaboration for all involved parties to achieve profitable growth for didi and our business partners. the account manager must gain a good understanding of the business, becoming an advisor to our business partners, contributing strategically to improving their performance. through excellent customer service, they aim to maintain successful long-term business relationships. role responsibilities: - the pri...


SENIOR ANALYST, DIGITAL RESEARCH

About the role & team: televisaunivision is the leading spanish-language media company in the world! we’re investing in our content, our people, and our properties, which span digital, streaming, social, audio, linear and live events. we’re growing our offerings, building on the launch of our successful streaming platform vix. the core digital growth team is a dynamic and innovative group dedicated to driving digital transformation and accelerating business expansion. we focus on uncovering and leveraging opportunities for growth from audience behavior, content performance, and revenue-generating initiatives. our mission is to scale the core digital business while advancing univision's streaming and linear platforms. creativity, collaboration, and cutting-edge strategies are at the heart of our success. we are seeking a senior analyst, digital research with a proven track record in entertainment content analytics and deep expertise across digital platforms to join our editorial operations team. this senior role is pivotal in delivering strategic insights that shape content strategies, maximize audience engagement, and drive monetization across social, streaming, .com, and tv properties. reporting to the sr. manager of digital strategy and operations, the ideal candidate is an expert in social media analytics, skilled in managing and integrating complex datasets, and adept at designing scalable automated dashboards that enable real-time, data-driven decision-making across teams. about you: you’re a data-driven storyteller with a passion for digital media and entertainment. s...


SENIOR PRODUCT MANAGER

WorkFromHome

Please note that we will never request payment or bank account information at any stage of the recruitment process. as we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. please protect your personal information during any recruitment process. while monks may contact potential candidates via linkedin, all applications must be submitted through our official website (monks.com/careers).about the roleas a senior product manager, mobile & interactive learning, you’ll autonomously drive product strategy for a client transforming competitive gaming into dynamic business and life skills training. you will own the development and optimization of their mobile app experience, delivering innovative learning solutions that blend gaming with measurable personal growth, focusing on retention and content enablement for a diverse, global audience.responsibilitiesown and drive strategic direction for a mobile app suite focused on interactive learning and gaming-to-life-skills integrationdiagnose and address user retention challenges, redesigning in-app experiences and gameplay modesarchitect and implement content delivery systems and scalable learning infrastructure, including ai-powered personalization featureslead the design of cross-platform frameworks for seamless app, web, and community integrationdefine requirements for adaptive and personalized ai components, including recommendation engines and progression trackingcollaborate cross-functionally with engineering, design, and clien...


SPECIALIST CREDIT SCM716

Exciting times at adidas! as we continue to grow, we’re building a pool of talented professionals for future opportunities in credit and collections. by applying, you’ll join our talent pipeline, and we’ll reach out when a role that matches your profile becomes available. we look forward to connect with you! purpose & overall relevance for the organisation: adidas gbs delivers high quality services for finance and accounting. in bogotá we are opening a new gbs center with the aim of serving the region countries in several processes. credit and collections are responsible for performing daily activities such as dunning and collection, dispute management and credit management. the team delivers all activities in a timely manner and with the required quality. the team supports projects, including process standardisation, tools implementation and other ad hoc projects. key responsibilities and general accountabilities: - establish a close and trustful relationship with the customer, proactively anticipating issues - ensure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment - drive timely collection by following up on overdue invoices with customers, collection agencies and end consumers - manage customer relationship, which includes problem resolution and root cause analysis, identifying and proposing solutions to area manager - assess & review the credit risk on the customer on a regular basis, calculate and suggest the required credit limits - decide on the release of the block...


TCV383 SENIOR ANALYST, FINANCE BUSINESS PARTNER

Job summary mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we're helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. responsibilities - serve as the day-to-day finance business partner to a core payments segment within the americas region (nam), working closely with internal product leaders and cross-functional teams. - lead and participate in financial discussions with internal stakeholders during periodic business and financial reviews. - manage operating expenses and contribute to the preparation of quarterly business review (qbr) materials. - produce recurring and ad hoc financial deliverables for product teams, global finance, and other key stakeholders. - drive the fp&a; cycle including budgeting, forecasting, and performance tracking of volumes, revenue, product p&ls; and expenses. - support new business initiatives, customer proposals, and go-to-market strategies through financial modeling and scenario analysis. - contribute financial inputs to goal setting and compensation planning as part of the annual planning process. - ensure financial alignment with both market-level priorities and mastercard's broader corporate objectives. - engage with customers when required to provide f...


CFO – VC BACKED B2B SAAS START-UP – GERMANY

WorkFromHome

Cfo – vc backed b2b saas start-up – germanywe’re excited to be working with one of europe’s most exciting b2b saas start-ups who are looking for their first cfo following a significant series a fundraise led by a top european venture capital fund.utilising their expert market knowledge, the co-founders have developed a unique ai-enabled platform that provides valuable insight to businesses in the energy industry.following a year in which they saw headcount more than double to 80 and arr leap to $5m+, they are now expanding internationally across the continent.key responsibilities:responsible for driving the future growth of the businessstrategic partner to the ceo and wider leadership team to support on commercial initiatives and long-term strategic planning (including planning for an exit in c.4-5 years)support their international expansion into the ukcontinuous process improvement and automation to enable the business to scalestakeholder management with the vc investorsown and continually develop kpi reporting and analysis of key saas metricsidentifying performance gaps and areas for potential improvementrequirements:proven track record of working within a vc backed tech businesscfo experience in a fast growth start-up or scale-uphighly commercially astuteability to become a strategic partner to the co-foundersexcellent communicator with the ability to present well both internally and externallyexperience in the saas space preferredlocation: berlin metropolitan area (hybrid working model with an opportunity to become fully remote)seniority level: executiveemployment type:...


SENIOR EXECUTIVE ASSISTANT TO THE CEO

About us we are a mission-driven healthcare organization committed to transforming lives through access to high-quality, compassionate, and innovative care. our work centers around a simple but powerful goal: to help our patients move freely, live fully, and thrive—regardless of their background or financial status. we believe healthcare should be ethical, accessible, and human-centered. as we grow and evolve, we are looking for team members who share our passion for reimagining what’s possible in patient care.about the positionwe are seeking a senior executive assistant (ea) to provide high-level, proactive administrative support to our ceo and select executive leadership. this is a critical role for an exceptionally organized, trustworthy, and resourceful professional who thrives in a fast-paced, high-responsibility environment. the ideal candidate will be experienced in supporting c-level executives, managing complex calendars and priorities, and handling sensitive information with discretion.you will serve as a key liaison for internal and external stakeholders, support strategic projects, and anticipate the needs of leadership to optimize their time and impact.key responsibilitiesexecutive support (90%) calendar & time management: manage complex executive calendars, including appointments, strategic meetings, travel, and personal scheduling. coordinate with external partners, clients, and internal teams to ensure alignment. call schedule management: oversee monthly on-call schedules for surgeons, ensuring coordination with hospital partners and internal availability. c...


FREELANCE COUNTRY EXPERT (COLOMBIA)

partTime

Witness experts , is a leading u.k.-based consultancy providing expert witness services for legal, human rights, and asylum cases worldwide. we are currently expanding our network and seeking a highly qualified, self-motivated, and accredited expert with specialized knowledge of colombia . the ideal candidate will have in-depth expertise on socio-political conditions, legal frameworks, and human rights issues relevant to their country or region of focus. this is an exciting opportunity to contribute to high-impact cases and support justice processes through well-researched, authoritative expert reports. the role the colombia country expert will be responsible for providing in-depth research and expert analysis on political, social, and human rights developments in colombia . this role is ideal for individuals with a background in law, academia, journalism, political science, or ngo/human rights work, who possess deep knowledge of the region and are capable of producing accurate, well-researched, and articulate reports in english. the colombia country expert's specialization goes beyond general knowledge and often involves in-depth understanding of various aspects of colombia, including its political, social, economic, cultural, and historical conditions. these experts typically have a strong academic background, professional experience, or extensive research on colombia. their expertise is crucial in providing accurate and comprehensive information to assist decision-makers in various contexts, such as asylum cases, trade disputes, or legal matters involving international i...


SENIOR FINANCIAL ANALYST BOGOTÁ, COLOMBIA

Your potential has a place here with ttec’s award-winning employment experience. as a sr. financial analyst working hybrid in columbia you’ll be a part of bringing humanity to business. #experiencettec what you’ll be doing looking to provide accurate financial analyses and reporting to leaders and financial forecasting? you'll work on report packages by assessing needs, improving outputs, and highlighting areas for opportunity. bring your analytic background to support the reporting process as you help work on newer areas of focus and share your statistical analysis with senior leadership. you'll report to senior manager, finance. you'll help build our ability to assimilate these new divisions, integrate into standard processes, and build a scalable, sustainable model to support the business. during a typical day, you’ll provide oversight, guidance, and strategic insight for specific areas of our digital practice prepare the annual operating budget and quarterly forecasts for supported departments prepare consolidated reporting packages with review of main metrics, business plans, and trend analysis identifying variances to budget and historical comparisons for senior management support recurring and ad-hoc global/regional reporting assess where there are opportunities for improvement and risk mitigation work with existing reporting packages but also improve outputs and highlight potential efficiencies facilitate a collaborative solutions and process improvement what you bring to the role bachelor's degree in finance, accounting, economics, or related 3+ years' experience ...


COUNTRY LEADER - KYNDRYL VITAL COLOMBIA

Full time Tiempo completo

Who we are at kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. so why work at kyndryl? we are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. the role are you a seasoned digital and experienced transformation leader who wants to grow a successful business and have real impact on the world’s critical systems? then you’ll love working at kyndryl vital. at kyndryl vital, we are looking for creative, curious, empathic systems thinkers who want to tackle wicked problems with some of the best technical colleagues in the world. then you’ll love working at kyndryl vital. at kyndryl vital, we are looking for creative, curious, empathic systems thinkers who want to tackle wicked problems with some of the best technical colleagues in the world. kyndryl vital is a global network of designers, engineers, writers, researchers, and strategists. we are bound together by a desire to help our customers make sense of complexity and co-create intelligent and adaptive experience ecosystems that resonate with their users and transform their businesses. we believe the next evolution of experience will emerge from the artful blending of behavioral insight and business intelligence into elegantly simple, deeply human moments. we are fortunate to work with the world’s best it experts to ensure that we can not only imagine a great experience, but that we can build it, deliver it, optimize it, and su...


WE ARE HIRING A FULL STACK SOFTWARE ENGINEER FOR OUR OFFICE IN MEDELLIN COLOMBIA

Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we deliver tailored hiring solutions to ensure the perfect match for each role. with deep insight into industry trends, we drive targeted, efficient recruitment that builds long-lasting partnerships and supports business growth. our mission is simple: help businesses thrive by delivering the right professionals to meet their needs. upshop is a saas platform built to transform fresh food operations for retailers. by unifying inventory management, forecasting, ordering, and omnichannel fulfillment in real time, upshop makes store operations smarter and more efficient. from planning and preparation to delivery, it helps retailers reduce waste, streamline processes, and improve the way fresh food is managed—resulting in better efficiency, less waste, and happier customers. position overview: we are seeking highly agile, fast-learning, and collaborative full stack software engineers. you will work with a globally distributed, high-performing team to design, develop, and maintain cloud-native solutions in microsoft azure using c#, azure functions, cosmos db, sql server, service bus, and related technologies. on the front end, we leverage angular for web and .net maui for mobile. this role is ideal for engineers with strong computer science fundamentals, a passion for design patterns, and the ability to quickly learn and apply multiple languages and frameworks. you must be comfortable leveraging ai in your daily engineering workflow to maximize productivity and...


FREELANCE COUNTRY EXPERT (BRAZIL)

partTime

The offer freelance opportunity with room for professional growth collaborate with legal teams and researchers on meaningful, high-impact work focus on your contributing your expertise, we handle all admin and logistics. gain visibility for your regional expertise and written analysis work remotely with flexible hours and case-by-case assignments the job the role involves supporting legal professionals, ngos, and academic institutions by delivering detailed, country-specific insights related to political developments, human rights, social structures, and legal frameworks in brazil. key responsibilities: produce expert reports analyzing conditions in brazil related to social, political, legal, or human rights concerns, based on individual case contexts. provide objective, well-researched insight to inform legal arguments, documentation, or case evaluations. deliver professional, well-documented reports to support legal cases (including asylum and immigration) and academic/public policy projects. review case-specific documents and apply your expertise to relevant questions. follow a structured legal report template with support from our team at every step. maintain high standards of neutrality, professionalism, and confidentiality. the profile substantial knowledge and experience dealing with political, social, and/or human rights issues in brazil a background in law, political science, international relations, human rights, journalism, or a related field. accreditation or membership in a recognized professional body is an advantage. a portfolio of written work (e.g., acade...


B2B MARKET RESEARCHER

fullTime

The offer work in a company with a solid track record of performance leadership role fantastic work culture the job the market researcher will participate in market research projects including project design, secondary research, primary research (qualitative and quantitative), field work research logistics, including surveys, in-depth interviews, focus groups and other data gathering strategies, and data analysis and reporting. main duties include secondary research and desk analysis, competitor profiling, market sizing, and market attractiveness analysis. also, support implementation of market research collected form a range of qualitative and quantitative sources. this includes survey and discussion guide development, targeting, recruiting, interviewing, natural language analysis, strategic analysis, and reporting. the entry level of this position to be determined by the experience and qualifications of the candidate. there is the possibility of full-time employment. secondary research and desk analysis conducting secondary research and desk analysis relevant to go-to-market and marketing strategies. analyzing published market data and statistics assessing future trends conduct competitive/industry/market trend research in specific segments, markets, and delivery modes using appropriate specialized data sources. respondent targeting and recruiting develop list of contacts for a specific research project according to screening criteria identifying and targeting key decision-makers recruiting decision-makers to participate as respondents in the survey or project. contact bu...


SENIOR COMPENSATION SPECIALIST

Full time Tiempo completo

Description: . what you can expect: as a lac reward manager, youll support multiple client groups in partnership with the senior people partners and business leadership. youll be a well-rounded, experienced rewards professional who thrives in working in a highly matrixed environment. youll have the ability to partner with hr and business leaders to develop innovative and scalable solutions aligned with business needs to enhance and grow the business. youll provide insights and assess the effectiveness and quality of plans, programs, and processes. youll analyze data and formulate recommendations, as well as implement and maintain programs. in this role, youll report to the marsh & mercer lac rewards leader and be part of a global rewards center of excellence. youll participate in projects across marsh mclennan, increasing your visibility and impact. whats in it for you? a company with a strong brand and strong results to match. working in a faced paced environment where change and innovation are a constant. a culture of internal mobility, collaboration, and extraordinary career opportunities through our four businesses: marsh, mercer, guy carpenter, and oliver wyman, each consistently ranked the industry leader in their fields. competitive salary and benefits. employee resources which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations. we will count on you to: serve as a subject matter expert by providing senior level compensation consulting support to hr and lines of busi...


FREELANCE COUNTRY EXPERT (BRAZIL)

partTime

Witness experts , is a leading u.k.-based consultancy providing expert witness services for legal, human rights, and asylum cases worldwide. we are currently expanding our network and seeking a highly qualified, self-motivated, and accredited expert with specialized knowledge of brazil . the ideal candidate will have in-depth expertise on socio-political conditions, legal frameworks, and human rights issues relevant to their country or region of focus. this is an exciting opportunity to contribute to high-impact cases and support justice processes through well-researched, authoritative expert reports. the role the brazil country expert will be responsible for providing in-depth research and expert analysis on political, social, and human rights developments in brazil . this role is ideal for individuals with a background in law, academia, journalism, political science, or ngo/human rights work, who possess deep knowledge of the region and are capable of producing accurate, well-researched, and articulate reports in english. the brazil country expert's specialization goes beyond general knowledge and often involves in-depth understanding of various aspects of brazil, including its political, social, economic, cultural, and historical conditions. these experts typically have a strong academic background, professional experience, or extensive research on brazil. their expertise is crucial in providing accurate and comprehensive information to assist decision-makers in various contexts, such as asylum cases, trade disputes, or legal matters involving international issues. the r...


AA488 COORDINADOR OPERACION VENTAS W 6140

**descripción empresa**: somos el primer contact center y bpo de colombia, con más de 28 años ofreciendo soluciones integrales a empresas del sector público y privado para la atención y gestión de sus clientes. gracias a nuestra trayectoria y cumplimiento de nuestro propósito "mejorar vidas, nuestro compromiso", desde 2021 somos una empresa bic (beneficio de interés colectivo) reforzando nuestro interés y trabajo constante en generar bienestar y eficiencias en nuestros clientes y colaboradores, así como nuestra intención en contribuir en temáticas sociales y ambientales de nuestro país. contamos con más de 6.500 colaboradores, la #familiaos, en todo el territorio nacional que trabajan para las empresas e instituciones más importantes de colombia y latinoamérica para transformar experiências. **misión del cargo**: asegurar que el equipo a cargo cumpla con los estándares de calidad, productividad y servicio establecidos por el cliente **funciones del cargo**: **funciones**: 1. velar por el cumplimiento de los indicadores de calidad y el buen desempeño de los agentes. 2. monitorear diariamente a los agentes para que el servicio sea prestado de forma óptima dentro de los lineamientos y estándares de calidad establecidos por el cliente. 3. informar sobre problemas técnicos que afecten el desempeño de la operación. 4. realizar los ajustes operativos con base en los índices de gestión para mantener un óptimo nível de servicio. 5. elaborar y mantener actualizados los informes de trabajo y analizar la productividad individual de los agentes. 6. monitorear el comportamie...


LÍDER DE CONTENIDOS - EVT833

En julius estamos en la búsqueda de **líder de contenidos.** **lugar de residencia** - medellín. **formación básica requerida**: profesional en publicidad, mercadeo y/o comunicación social. **formación complementaria**: - lenguajes audiovisuales. - formación centrada en estrategia. **conocimientos específicos**: - experiência en manejo de redes sociales y/o comunidades digitales como instagram, facebook, youtube, linkedin, tiktok, entre otros. - desarrollo y evaluación de ideas creativas en planeaciones estratégicas de contenidos digitales. - seguimiento y creación de contenido. - informes estadísticos y de métricas de activos digitales. - experiência con influenciadores y embajadores. - herramientas de social insight. **responsabilidades**: - gestión y supervisión de la comunicación digital y estratégica a través de los contenidos generados por el equipo. - creación de informes estadísticos. - propuesta de contenido para embajadores. - análisis investigativo de contenidos novedosos que puedan ser generados para los distintos canales digitales y que resulten de gran interés para los clientes. - revisión y seguimiento de la parrilla mensual para cada creador de contenidos. - velar por la seguridad y el buen uso de los equipos técnicos que la empresa le proporciona para su labor (pc, equipos audiovisuales, licencias, otros). - asegurar el cuidado gráfico de la marca que tiene a cargo y ser prudente con el manejo de la información suministrada por el cliente. **experiência**: - mínimo 3 años en el manejo de redes sociales, ideación de contenidos, superv...


PS|ASSOCIATE RESEARCH & INSIGHTS|EVALUATIVE RESEARCH|DELIVERY|EXPERIENCE|RESEARCH AND INSIGHTS|RESEARCHER BT591

- media performance - bogota, colombia - publicis global delivery - entry - hybrid - 6/18/2025 - 113030 company description publicis is looking for a data-driven, detail-oriented audience strategist (manager level) to join our offshore team. this role is critical in supporting the development of connected paid and owned media strategies, leveraging insights from multiple platforms and tools. you'll collaborate closely with strategy leads, media planners, and crm teams to drive performance through smart, insight-led audience recommendations. responsibilities key responsibilities: strategy & insights - analyze first-, second-, and third-party data using various platforms to uncover insights that shape targeting strategies and identity audience opportunities - translate behavioral, transactional, and engagement data into actionable segmentation approaches across crm and media - develop and optimize multi-channel audience strategies that connect paid media (social, programmatic, search) with owned channels (email, sms, site personalization) - produce clear and concise insight decks and audience briefs to support campaign planning and execution - maintain ongoing documentation of tools used, audience segment libraries, and performance learnings to enhance repeatability qualifications qualifications - 4-6 years of experience in audience strategy, crm, or digital media strategy - hands-on experience with tools like gwi, mri, epsilon peoplecloud, stat social, salesforce data cloud, adobe audience manager - demonstrated ability to derive and translate insights into targe...


(D386) | ANALISTA Y DESARROLLADOR/A CRM

Importante empresa del sector energético requiere para su equipo de trabajo analista y desarrollador/a crm con experiência mínima de 6 meses en el cargo. formación académica: estudio de últimos semestres / técnico / tecnólogo ó profesional en sistemas o áreas a fines conocimientos específicos: desarrollo de aplicaciones en la suite de zoho (crm). administración y configuración de zoho. nível de inglés requerido: mínimo a2 o b1. conocimientos básicos en sql y html. inquietud por conocimiento de nuevas herramientas. capacidad para aprender nuevos software y tecnologías rápidamente. buen trabajo en equipo. trabajo presencial, horario de oficina. funciones y responsabilidades: gestionar las bases de datos del crm de la empresa. definir y planificar las estrategias del crm que seguirá la compañía. controlar el uso del crm por parte de todos los departamentos de la empresa necesarios. monitorizar y analizar la información obtenida del crm y transformarla en insight para la toma de decisiones. tipo de puesto: tiempo completo salario: $1.800.000 - $2.800.000 al mes pregunta(s) de postulación: - disponibilidad para trabajo presencial en horario de oficina....


ANN87 | SR. DEMAND PLANNING MANAGER US ORTHOPEDICS. BOGOTA, COLOMBIA

Job summary life unlimited. at smith and nephew we design and manufacture technology that takes the limits off living. this position provides strategic and tactical leadership for all aspects of the us regional demand planning process, with a focus on driving maturity toward a fully integrated integrated business planning (ibp) framework. responsibilities - evolving s&op; into ibp by integrating commercial insight, financial alignment, and supply chain capability into a single, connected planning process. - building scenario-based planning capabilities to proactively respond to market shifts. - embedding investment demand planning and governance into the monthly cycle. - developing tools and processes to enable data-driven challenge of assumptions. - provide strategic and tactical leadership for the planning activities of designated franchise. achieve customer service levels for the region. - leading the demand planning, for usa region. - responsible for forecast accuracy and integration with financial plans and demand plans. - responsible for life cycle management including end-to-end npi process, phase-out and e&o;/scrap. - monitoring/maintenance: improve and ensure all planning parameters are accurate and updated in relevant planning systems. - ensure single set of data and strive for one planning system. - monitor, root cause and reduce customer backorders. - identify constraints, risks & opportunities associated with demand across usa region; provide recommendations and guidance of trade-offs for effective decision making by p+l owner. - delivers the monthly demand ...


SENIOR ASSOCIATE, BUSINESS INTELLIGENCE

Join to apply for the senior associate, business intelligence role at wpp media 1 week ago be among the first 25 applicants join to apply for the senior associate, business intelligence role at wpp media get ai-powered advice on this job and more exc...


SENIOR ASSOCIATE, BUSINESS INTELLIGENCE

About wpp media wpp is the creative transformation company. we use the power of creativity to build better futures for our people, planet, clients and communities. for more information, visit wpp. com. wpp media is wpp’s global media collective. in a...


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