Join us as our lead generation hero ️ job title: lead generation associate location: usaquén, bogotá, cundinamarca, colombia. schedule: monday. friday, 9 am. 6 pm (4 days in office, tuesdays work from home) who we are tourhero is a social travel plat...
4 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. we are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 6,500 ci&ters around the w...
**skills & qualifications** - experience with customer interaction in a business-to-business (b2b) environment. - experience with processes in a call **center sales/marketing**environment with direct connection to sales and sales outcomes required - experience in the bds or similar role within the technology sector is key. - be flexible and adaptable in regard to schedules, based on business needs within the latin american and us time-zones. - familiarity with **salesforce**is important, and knowledge in telemarketing/tele sales platforms is a plus. **job duties and responsibilities** - maintain a minimum of fortinet network security expert level-3 certification (nse3), as well as training in the necessary solutions, products, and positioning for segments and verticals. bdss influence prospects to guide their interest in considering solutions and services through their understanding our solutions and products, as well as handling a prospect’s questions with a high-level understanding of business scenarios. - primary duties include adding new customer acquisitions, promoting products, and driving interest with the goal of propelling meetings for sales teams to complete to generate opportunities in the region for fortinet - track and improve your performance as it pertains to marketing quotas and penetration of the assigned prospect accounts. - bdss will cold call into provided lists, as well as conduct warm/hot calls with provided leads/tools that are generated through a number of our marketing tactics and platforms. - quotas/goals and **metrics**will drive a por...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: the cloud cloud appops has the following duties: - perform operational duties including application server health, service recycling. - identify and resolve operational issues (e.g., batch failures, network issues, client data feed errors) - monitor server performance, memory utilization, cpu, file systems, databases, batch jobs. - maintain operational documentation, e.g., incident tracking and run books. - produce metric reports including daily production status. - review client support tickets and requests under service slas. - resolve level 2 and level 3 issues (i.e., application support, dbs and data center related issues). document issues in customer support portal. - provide on-call off hour support and work during non-prime shift hours. qualifications: - 4+ years...
We are bring it! we are a young, dynamic, and fast-growing professional services company driving digital transformation for our clients around the world. from bringing products to market to boosting productivity through the right technology and processes, the work we do is improving the way people work. to achieve this, we’re building a global, diverse team capable of tackling some of the most complex challenges of our time. we call this unique approach “360 success.” we are recognized as one of the fastest-growing and most successful companies on the inc5000 ranking in the united states, and we’re opening new offices around the world to continue growing, exploring, and diversifying. with more than 10 recognitions from our partners, we continue to strengthen our leadership in the markets where we operate. why you’ll excel in this role - high-impact career: sell cutting-edge, customized erp solutions that transform how businesses operate—and see the results of your efforts in real time. - autonomy & growth: drive your own territory strategy, own big-ticket deals end-to-end, and scale your career as our business—and your network—expands. - collaborative environment: partner with top-tier solutions consultants and operations teams to deliver seamless demos and implementations. location requirement: this position is open exclusively to candidates residing in mexico or colombia . what you’ll do - hunt & harvest leads: - leverage your existing erp contacts, attend key industry events, and forge new alliances to build a robust pipeline. - qualify opportunities sw...
Media and communications analyst - deadline extended - media and communications analyst - deadline extended media and communications analyst - deadline extended duty station mongolia co type of post fixed term deadline 2023-10-30 documents vacancy announcement (national post) job title: media and communications analyst level: no-b fixed term/temporary: fixed term rotational/non-rotational: non-rotational duration: one year (with possible extension subject to satisfactory performance) this is a project funded position. call to action - are you passionate about ensuring reproductive rights and helping people during times of crisis? - are you great at multi-tasking, prioritizing and are a talented project manager who continuously strives to improve business processes? - are you a team player capable of working with colleagues of widely diverse backgrounds? if so, this might be the job for you. how you can make a difference: unfpa is the lead un agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. unfpa’s strategic plan (2022-2025), reaffirms the relevance of the current strategic direction of unfpa and focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. these results capture our strategic commitments on accelerating progress towards realizing the international conference on population and development (icpd) and sustainable development goals (sdgs) in the decade...
Join our growing team - future opportunities await! we are excited to share that our company is experiencing significant growth and expansion, and as a result, we're on the lookout for talented individuals to join our team. we want to be upfront about our hiring process. at this moment, we are in the process of securing projects that align with our business goals and objectives. our intention is to ensure that once we bring new team members on board, they will have a meaningful and impactful role to play from day one. while we might not be able to extend an offer immediately, we are highly interested in considering you for these future projects. if you're open to the idea of potentially joining our team in the future, we encourage you to continue with our interview process. we value your time and effort and believe that getting to know you better will help us make an informed decision. once you have effectively concluded the entire recruitment procedure, we will retain your profile and reach out to you once a suitable opportunity emerges. additional interviews will not be necessary at this stage, and we anticipate being able to extend an offer to you promptly. what does our recruitment process look like? 1. recruiter screen: in the first call, our recruiter will learn more about you and your story to check a potential fit for gravity9. this is also an opportunity to ask your questions about the role and company. this step might take around 60 mins. 2. tech interview with our qa team: in this meeting, your potential future teammates will take a deeper dive into your e...
At broadvoice | gocontact, we believe that exceptional customer experience is the cornerstone of business success. our ai-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. our holistic approach to cx sets us apart in the market. we don’t just provide software. we offer a proven cx framework backed by hands-on support. and our platform was built to be easy to deploy, intuitive to use, and scalable without chaos. every role in our company contributes to our mission of providing and creating exceptional experiences. whether you’re in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers. collaboration, innovation, and a shared commitment to excellence define our culture. position summary are you passionate about creating meaningful connections? well, we are, too. in fact, we are committed to finding new ways to help people connect with what’s important to them. it starts with the connections we create with each other. those relationships fuel the innovative tools we build for our partners and customers. broadvoice is looking for an experienced service coordinator to join our growing team. in this role, you will work independently to manage the design and implementation of customers applications from assigned sales orders. you will be vital for the successful implementation of new and existing customer services as the single point of contact, from contract execution to fulfillment of s...
Press tab to move to skip to content link select how often (in days) to receive an alert: requisition id: 228754 employee referral program – potential reward: $0,00 we are committed to investing in our employees and helping you continue your career at scotiabank. purpose reporting to the senior manager, ensures smooth operation of applications by addressing user issues, analyzing problems, and implementing solutions. this role involves direct interaction with users, either internally or externally, to resolve software-related challenges. accountabilities - you will provide system analysis, object oriented design / programming, technical documentation, and support for existing and new applications and systems. - you will work with project teams to refine technical requirements and provide technical design and guidance based on industry best practices. - you will perform coding, unit testing, debugging, documenting and implementing of applications and scripts. - you will participate in estimation and planning of development efforts required for various projects and enhancements. - you will maintain, support and enhance existing applications. - you will participate in production issue analysis and perform root cause analysis for production issues and implementation issues. - you will assist the product owner, solutions architect and business analysts in discovering the current system behavior and provide recommendations on improving the current system. education / experience / other information - bachelor’s degree in computer science, engineering or re...
★ please submit your cv in english ★ project coordinator location: bogotá, colombia position: full-time, on-site job overview we are seeking experienced individuals to manage day-to-day operations and ensure the success of client projects. you'll assist in planning, executing, and monitoring projects, handle administrative tasks, and ensure effective management of resources, timelines, and communication. this is an on-site position based in bogotá, colombia. the ideal candidate must have experience in the telecommunications, internet, or voip services industry. familiarity with telecom infrastructure, client coordination, and service installation workflows is essential. if you have strong organizational skills, excellent communication, and attention to detail, this is the place for you! join us and be a great fit for our team. key responsibilities customer relationship management: build and maintain strong, long-lasting client relationships. establish a trusted advisory relationship with key accounts, customer stakeholders, and executive sponsors. presales: collaborate with the sales, support, and accounting teams to gather information on potential and existing clients. call previous carriers to verify if the client is under contract or has any obligations. document all client and project information in our business management platform. installation: serve as the liaison between internal teams (sales, installation, support, accounting) and the client to ensure successful project progression. attend sales meetings to gather knowledge transf...
Gggi has been working with the government of colombia to advance green growth policies and green investments through strategic partnerships such as with the ministry of environment and sustainable development, the ministry of agriculture and rural development, the ministry of treasury and public credit, and the national planning department (dnp), among others. since 2014, gggi has supported the dnp in its objective of advancing a green growth vision and transition plan for colombia that can help climate goals and sdgs achievement. gggi supported the development of the green growth taskforce led by dnp (2016-2018), which produced solid and relevant information for the design and concertation of the green growth policy- ggp (adopted using conpes 3934 of 2018). one strategic axis of the ggp aims to promote the sustainable use of natural capital, which includes the bioeconomy as one key strategy to foster the low carbon economy through adding value to generate products, processes, and services based on responsible use of biodiversity and biomass. in that regard, gggi supported the ministry of science, technology, and innovation - minciencias, the national planning department, and other stakeholders in the technical design and concertation of the national bioeconomy mission “para una colombia potencia viva y diversa: hacia una sociedad impulsada por el conocimiento”. besides, gggi was awarded by the ukpact program in 2021 colombia to develop the project “accelerating the development of new bioeconomy businesses and enhanced capacities for green jobs promotion and increased cl...
What you'll do we are looking for astructured, analytical, and client-focusedindividual to join our global support team as atechnical product support specialist (remote – saas/cloud). in this fully remote role, you will primarily support clients innorth america, while contributing to24/7 global service continuitythrough a coordinatedfollow the sun (fts)support model. as one of thefirst hires in your region, you will play a pivotal role inestablishingand scaling our technical support operations. this position focuses on triaging and resolving product-related issues, collaborating with internal teams, and ensuring smooth client experiences across our saas and on-prem environments. your key accountabilities are: technical product support - serve as afirst-line technical contact, addressing software issues, configuration questions, and functional inquiries for saas andon-premiseclients. - triage incomingtechnical tickets, resolve known issues, and escalate complex cases to engineering or product teams withclearcontext. - analyze logs, system behavior, and product usage using tools such asdatadogor similar observability platforms. - collaborate across departments to drivetimelyresolution of client-reported incidents and support requests. global incident handling - participate in a rotatingon-call schedulefor urgent support needs during weekends or outside of local business hours. - ensure seamless handover and coordination with apac and emea teams as part of thefollow the sun support model. - support response efforts for high-priority or platform-wide incidents,ma...
Who we are at wisevu and our sister brands homevu and charitymarketing.com, we’ve been driving digital marketing success for over 17 years, specializing in seo, digital pr, ai, content marketing, and web development for healthcare, home services, and charity clients in canada, usa, and europe. wisevu is a fully remote team of 20+ specialists. you'll work on exciting client accounts in major markets like nyc, toronto, and spain—implementing cutting-edge strategies that drive real impact. learn more at wisevu.com. job overview: as a seo specialist at wisevu, you will be working with a lead seo accounts manager to help execute and implement diverse seo tasks and improve clients’ search engine rankings both on-page and off-page. you will also be working with a team of content writers, web designers, developers, ppc experts, and seos to help create highly effective web pages that are crafted for optimal search engine rankings, user experience and conversions. what will you do? - conduct seo audits, implement improvements, and collaborate across departments to optimize performance. - execute off-page seo by building high-quality backlinks using industry-leading tools and strategies. - lead content research, strategy, and management; collaborate with writers to refine copy and boost rankings, traffic, and conversions. - drive keyword research and implementation, optimize pages, and develop client content calendars. - ensure timely publication of recurring content aligned with wisevu’s quality standards. - analyze monthly reports to identify opportunities and report ranking ...
Join our growing team - future opportunities await! we are excited to share that our company is experiencing significant growth and expansion, and as a result, we're on the lookout for talented individuals to join our team. we want to be upfront about our hiring process. at this moment, we are in the process of securing projects that align with our business goals and objectives. our intention is to ensure that once we bring new team members on board, they will have a meaningful and impactful role to play from day one. while we might not be able to extend an offer immediately, we are highly interested in considering you for these future projects. if you're open to the idea of potentially joining our team in the future, we encourage you to continue with our interview process. we value your time and effort and believe that getting to know you better will help us make an informed decision. once you have effectively concluded the entire recruitment procedure, we will retain your profile and reach out to you once a suitable opportunity emerges. additional interviews will not be necessary at this stage, and we anticipate being able to extend an offer to you promptly. what does our recruitment process look like? 1. recruiter screen: in the first call, our recruiter will learn more about you and your story to check a potential fit for gravity9. this is also an opportunity to ask your questions about the role and company. this step might take around 60 mins. 2. tech interview with our qa team: in this meeting, your potential future teammates will take a deeper dive into...
Career opportunities with the mcpherson companies a great place to work. careers at the mcpherson companies share with friends or subscribe! current job opportunities are posted here as they become available. subscribe to our rss feeds to receive instant updates as new positions become available. join the winning team at the mcpherson companies, a pioneer in the petroleum industry for over fifty years. at mcpherson, we are more than a company; we are a family that values excellence, honesty, and a commitment to delivering quality products and services to our customers. as we continue to lead in petroleum distribution, we are searching for a dynamic and experienced sales professional to join our growing team. position overview: as an area sales representative, you will play a crucial role in marketing and selling our industry-leading fuel purchasing solutions within your assigned market. this is a high-impact, "hunting" sales position that requires a strategic and results-oriented individual with a proven track record of success in the b2b environment. we are seeking candidates who are not just looking for a job but a place to grow, excel, and call home. position responsibilities: - utilize a combination of phone, cold calling, email, and social media to prospect and set appointments with potential clients. - conduct effective sales calls, identifying clients' goals, challenges, and needs to recommend tailored solutions. - manage the onboarding process for new customers, ensuring a seamless transition. - maintain a well-balanced pipeline of prospective...
Overview shady grove is looking for 1 peds physician to join their team! $50k sign on bonus or $75k student loan forgiveness! job highlights - we are seeking 1 peds anesthesiologist to join our team at shady grove adventist hospital in rockville, md. - work in a dynamic environment providing great care to our community! - $50k sign on bonus or $75k student loan repayment. - lifestyle opportunities with minimum 8 weeks pto - more if you need it! - flexible scheduling. - quality of life minimal call. - 401k + match; profit sharing, comprehensive benefits, retirement & more. qualifications - all usap anesthesiologists must be either an m.d. or d.o. with the completion of an approved anesthesiology residency program. - peds fellowship trained. - board eligible or board certified in anesthesiology. - anesthesiologist must complete and meet hospital credentialing requirements for the hospitals they will have privileges. company information us anesthesia partners (usap) is a network of physician-owned-and-led local anesthesia practices backed by nationwide support. our physicians remain at the helm of their practices supported by structured leadership development, proprietary or staffing and utilization tools, and localized business experts. the focus stays on providing top-quality anesthesia care with advantages like superior operational infrastructure, advanced quality data, and a streamlined patient experience. build your career with the team that is leading the nation in quality anesthesia care. us anesthesia partners, inc. provides equal employment opportunities (eeo)...
4 days ago be among the first 25 applicants we are seeking a highly motivated and results-driven sales development representative (sdr) to join our growing sales team. as an sdr, you will play a critical role in driving new business by identifying and qualifying potential leads, nurturing relationships, and setting appointments for the sales team. this is an excellent opportunity for someone looking to start or grow their career in sales within a fast-paced, technology-focused environment. requirements - high-volume outreach: make 80-100 calls per day to potential leads via phone to introduce thecompulab's services and generate interest - lead generation: research and identify new prospects through various channels such as cold calls, emails, social media, and networking events - qualify leads: use consultative selling techniques to assess prospect needs, qualify leads, and determine readiness to engage - collaboration: work closely with the sales and marketing teams to refine lead generation strategies and improve outreach efforts - maintain crm: document all outreach activities, lead interactions, and progress in the crm system to ensure accurate tracking and reporting - set appointments: schedule meetings and demos for the sales team with qualified leads to present product offerings - metrics driven: meet or exceed monthly and quarterly lead generation and qualification goals - product knowledge: develop a deep understanding of thecompulab's solutions to effectively communicate value propositions to prospects qualifications: - experience: proven experience as an...
Overview we are looking for full time, part time and prn anesthesiologists at a variety of ascs in maryland. job highlights we are looking for full time, part time and prn anesthesiologists at a variety of ascs in maryland, especially around towson and timonium. - work in a dynamic team environment providing great care to our community. - flexible schedule options - no call - no weekends - mostly bread & butter outpatient cases - high volume of orthopedics, urology, plastics, gu, and ent qualifications - all usap anesthesiologists must be either an m.d. or d.o. with the completion of an approved anesthesiology residency program. - board eligible or board certified in anesthesiology - anesthesiologist must complete and meet hospital credentialing requirements for the hospitals they will have privileges. company information us anesthesia partners (usap) is a network of physician-owned-and-led local anesthesia practices backed by nationwide support. our physicians remain at the helm of their practices supported by structured leadership development, proprietary or staffing and utilization tools, and localized business experts. the focus stays on providing top-quality anesthesia care with advantages like superior operational infrastructure, advanced quality data, and a streamlined patient experience. build your career with the team that is leading the nation in quality anesthesia care. usap covid commitment: during this outbreak, usap has remained committed to retaining 100% of our clinical staff. likewise, we have kept our commitment to every clinical offer made to gra...
Current job opportunities are posted here as they become available. licensed life insurance agent real fast income no cold calling. unique sales and ownership opportunity. commission only position are you someone who has the ambition and drive to make $100,000+/year but lacks the right opportunity? are you accountable, coachable, and possess a positive mental attitude? if you are that person then we are looking for you! we are one of the largest insurance distribution groups in the united states that specialize in selling mortgage protection (life insurance to homeowners), final expense, and retirement planning. with mortgage rates at an all time low we are being flooded with requests to protect families. job details: full-time or part-time- commission only we are actively hiring licensed and non licensed agents who have strong sales and/or team building backgrounds to join our team. we will train you from beginning to end on how to be successful in our industry using our simple step-by-step selling system. many of our top agents are currently on track to make over $300,000 this year. if you are not licensed yet, we can help point you in the right direction to become a licensed agent before you can be officially hired. you must be a us citizen in order to apply. responsibilities: we provide: • the ability to build your own business and earn a passive income • ability to transfer ownership of your business & passive income to loved ones in the event of death • an equity bonus in which you receive a percentage of our total monthly net sales • the bes...
**work schedule** standard (mon-fri) **environmental conditions** office we are looking for a professional to provide technical sales support for sample preparation and molecular products, aiming to grow the business and achieve sales targets. this professional will use technical and commercial knowledge, as well as an understanding of the external context, to develop and deliver profitable initiatives that drive sales. the person will collaborate with the divisional leader, marketing team, and commercial management to develop strategic sales plans, monitor and analyze sales results and market trends, and conduct technical visits and calls with customers and distributors to promote our products and better understand market trends. **responsibilities** - ** attain or exceed assigned sales goals, profit goals, and market share goals consistently.**: - ** call on all organizational levels and functional areas within assigned accounts.**: - ** deliver presentations to customers on new products to promote adoption.**: - ** develop and implement a strategic business plan for effectively handling your assigned territory.**: - ** maintain and increase the current customer database through our customer relations management software.**: - ** collect market dynamics information and connect with marketing and sales teams to analyze impact and develop business strategies.**: - ** use data sources for analyzing and taking advantage of territory opportunities.**: - ** regularly communicate successes and effective processes to improve the overall efficiency of the ...
Title: identity access management (iam) engineer requisition id: 212280 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the team the global identity & access management organization is responsible for setting the strategy and roadmap for identity and access management (iam) and defining, delivering, operating and governing security controls pertaining to iam across scotiabank globally. this includes identity lifecycle management, centralized provisioning of workforce identities, access governance, certification of workforce identities and accounts, management of privileged access, authentication including multi-factor authentication and single sign-on, as well as the selection and integration of iam solutions. the role the iam engineer handles the practical requirements analysis, providing integration solution, development, implementation and support for web access management systems. accountabilities 1. champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. 2. work with a development team to handle the whole project cycle and deliver quality technical solutions. 3. design, code, test, implement, and support applications software that is delivered on time and within budget. 4. learn security technologies, methodologies and industry best practices. 5. participate in an on-call pager rotation to provide after-hours maintenance support. 6. initiate proactive communication with internal/external teams. 7. understand how th...
Press tab to move to skip to content link select how often (in days) to receive an alert: title: software engineer specialist- scotiatech requisition id: 229079 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. key accountabilities: - works closely with end-users, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. must take an interest in understanding the business functions of the end-users. - investigate, analyze, develop and maintain a strong knowledge of trading workflows, technology and market structure to ensure most streamlined approaches are implemented - participate in meetings/stand ups with stakeholders to prioritize development tasks aligned with business goals. - contributes to the design of new applications and undertakes enhancements. - makes recommendations towards the development of new code or reuse of existing code - involved in the full software development life cycle and is responsible for designing, coding, testing, implementing and supporting application software that is delivered on time and within budget. - show initiative to prepare and document artefacts that is important to the team - prepare and support application releases intended for implementation to uat and production environments - perfor...
Asp – america’s swimming pool company is america’s premier swimming pool service company. we have been operating for over 15 years with an outstanding reputation. we pride ourselves on providing "resort quality pool services". to do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect. our mission: at asp, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence. **potential signing bonus for the most qualified candidates** because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. we guarantee satisfaction with our services and do not require long-term contracts. we are fully licensed and insured and our team members are among the best in the swimming pool service industry. we continue to grow and are seeking a solution-oriented and customer-focused equipment repair technician to join our team. this position is responsible for diagnosing issues with the swimming pool equipment and providing solutions to each and every customer they are assigned. this includes following our proven process for diagnosing issues, successfully communicating alternative solutions to the customer, completing the solution in an efficient manner and following all established protocols and sharing lessons learned with the rest of our team. the ideal person for this position will love to work outdoors. they will be a self- s...
**description**: **talentek by hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent and technology** services. we have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as an **logistics coordinator,**you will ensure shipments are moving on time and as planned, providing real-time updates to internal teams and customers. **some of your responsibilities are but are not limited to**: - track and trace: monitor all shipments from pickup to delivery, ensuring real-time visibility and timely status updates. - ltl dispatching: coordinate and dispatch less than truckload (ltl) shipments, ensuring optimal routing and on-time performance. - terminal communication: proactively call carrier terminals to obtain accurate and up-to-date information on shipments. **requirements**: **what would help you succeed**: - believe and love what you do. - sense of urgency. - responsible. - good customer service skills. **minimum requirements**: - **studies**:international business, business administration, foreign languages, logistics, accounting, finance, or administration-related. - **experience**:at least 1 year of experience in logistics as** ltl**ops support, track and trace or carrier sales is mandatory. - **language**: good english skills. b2+ or higher is preferred. **perks**: ...
What you'll do we are looking for a structured, reliable, and detail-oriented individual to join our customer success team as a helpdesk & customer success operations agent (remote). in this fully remote role, you will serve as a first-line contact for client support, primarily covering north american clients, while contributing to 24/7 global service coverage as part of a follow the sun (fts) model. as one of the first hires in your region, you will play a key role in helping us scale our support presence, streamline helpdesk operations, and provide back-office support to our customer success managers (csms). this role is ideal for someone who thrives in a fast-paced, international environment and wants to improve how we support and serve our clients. your key accountabilities are: helpdesk & client support - act as the first point of contact for client inquiries via platforms like jira service desk, zendesk, or similar. - triage and route tickets efficiently to the appropriate internal teams, ensuring high-quality data capture and follow-up. - monitor ticket queues, track resolution status, and escalate time-sensitive issues as needed. - keep all client interactions and internal updates well-documented and easy to follow. customer success operations - provide back-office support to customer success managers (csms) through crm maintenance, meeting coordination, follow-up tracking, and internal workflows. - ensure accurate records and consistent updates across systems for full customer visibility. - assist in improving internal cs processes, templates, an...
Join our growing team - future opportunities await! we are excited to share that our company is experiencing significant growth and expansion, and as a result, we're on the lookout for talented individuals to join our team. we want to be upfront about our hiring process. at this moment, we are in the process of securing projects that align with our business goals and objectives. our intention is to ensure that once we bring new team members on board, they will have a meaningful and impactful role to play from day one. while we might not be able to extend an offer immediately, we are highly interested in considering you for these future projects. if you're open to the idea of potentially joining our team in the future, we encourage you to continue with our interview process. we value your time and effort and believe that getting to know you better will help us make an informed decision. once you have effectively concluded the entire recruitment procedure, we will retain your profile and reach out to you once a suitable opportunity emerges. additional interviews will not be necessary at this stage, and we anticipate being able to extend an offer to you promptly. what does the recruitment process look like? 1. recruiter screen in the first call, our recruiter will learn more about you and your story to check a potential fit for gravity9. this is also an opportunity to ask your questions about the role and company. this step might take around 60 mins. 2. tech 1 interview with our software consultants in this meeting your potential future teammate will take a d...
Press tab to move to skip to content link select how often (in days) to receive an alert: title: benefits and leave experience advisor requisition id: 211892 we are committed to investing in our employees and helping you continue your career at scotiagbs. purpose responsible for the accurate and timely execution of employee leave data changes including reviewing, transacting or answering escalated inquiries on paid and non-paid leaves of absences, in line with standard policies, procedures and service level agreements. as a member of the benefits & leaves experience team, will also be involved in gathering information to help resolve escalations where appropriate. accountabilities 1. champions a customer-focused culture to leverage broader bank relationships, systems, and knowledge. 2. enters/processes employee leave status changes in hr systems throughout the leave process. 3. ensures data accuracy and integrity of employee records through established internal control mechanisms. 4. responds to inquiries pertaining to specific employee leave events and answering escalated issues from different stakeholders. 5. runs regular daily/weekly reports to assess performance against standard procedures and service level agreements (sla’s). 6. seeks opportunities to improve operational effectiveness, and propose recommendations to lead, managers, and senior manager, benefits & leaves experience. 7. understands how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. 8. actively pursues effective and efficient oper...
Important. watch this quick loom video on how to get hired: c1 english level is required, the selected candidate will be speaking strictly in english during their whole shift. please submit your resume and audio recording in english" job id: vr800 j...
Join to apply for the customer service representative role at insideout join to apply for the customer service representative role at insideout get ai-powered advice on this job and more exclusive features. important. watch this quick loom video on h...
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