Critical incident manager – service management page is loaded critical incident manager – service management apply remote type hybrid locations colombia. remote time type full time posted on posted 3 days ago time left to apply end date: august 10, 2...
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About addi we are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them. today, we serve over 2 million customers and partner with more than 20,000 merchants, making addi colombia’s fastest-growing marketplace. we provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing) using state-of-the-art technology, bridging the financial gap for millions and redefining how people experience financial freedom. as the country’s leading buy now, pay later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. in the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably. our mission has earned the trust of world-class investors, including andreessen horowitz, architect capital, gic, goldman sachs, greycroft, monashees, notable capital, quona capital, union square ventures, victory park capital, and more, who back our vision for the future. with their support, we are not just growing—we are transforming latin america’s financial ecosystem and shaping the next generation to shop, pay, and bank in colombia. but what truly sets us apart is how we build. we are a conscious company, driven by deep experience in scaling technology, services and products, and we live by our values every day. about the role this is where you come ...
Gea is one of the world’s largest systems suppliers for the food, beverage, and pharmaceutical sectors. approximately 18,000 employees in more than 50 countries contribute significantly to gea's success - come and join them! we offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company. responsibilities / tasks gea group, founded in germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. with over 18,000 employees worldwide and a strong u.s. presence since 1929, gea combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. at gea, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide. - start strong – medical, dental, and vision coverage begins on your first day - recharge and refresh – enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of pto to relax or explore - invest in your future – a 7% 401(k) employer match helps grow your retirement savings faster - keep learning – take advantage of tuition reimbursement to further your education or skillset - live well – our wellness incentive program rewards healthy habits - get support when you need it – access to a confidential employee assistance program for personal or professional guidance - save smart – flexibl...
Job type: full-time | location: bogotá, colombia about scale-army-careers we are a fast-growing international staffing agency that connects exceptional global talent with u.s.-based companies. as we grow, our finance operations must remain smooth, compliant, and scalable. role overview this role focuses on accounts payable and general accounting support, with an emphasis on processing payments, keeping financial data clean, and supporting our remote contractor network. you will work closely with the finance manager to execute monthly payment cycles and contribute to financial accuracy and operational efficiency. key responsibilities - process and track vendor and contractor invoices using quickbooks, bill.com, deel, and upwork. - prepare bi-weekly and monthly payment runs, ensuring approvals, accuracy, and timeliness. - reconcile transactions and support monthly financial close with ledger entries and basic reports. - maintain vendor records, tax documentation, and ensure compliance with payment terms. - assist in managing expense reports and reimbursements, validating receipts and cost codes. - flag inconsistencies, duplicate charges, or delayed payments and follow up as needed. - keep all payment-related sops and trackers organized and up to date. - support external audit or tax prep processes by organizing clean and complete financial documentation. qualifications - 1–2 years of experience in accounting, accounts payable, or finance operations. - hands-on experience with quickbooks online, deel, and upwork platforms. - proficiency in google sheets or ex...
Job description the d365 f&o; delivery analyst ii will be an integral part of the js held erp team delivering projects and leading domestic and international users/customers on d365 f&o; for finance & accounting, project accounting, procurement, and time & expense modules. - execute on all major erp projects with activities such as requirements, design gaps, configuration, data migration, integration, uat and training activities from other systems to d365 - will be our go-to expert around d365 finance, project accounting, time & expense modules - identify opportunities to optimize business processes and be very familiar with implementing system improvements and configuring ax 2012 & d365 for optimal performance - provides business analysis, and recommends best course of action focusing on business process first, technology second - expert accounting knowledge and ideally well-versed with banking automations such as payments, bank reconciliations, and lockboxes - designing configurable solutions wherever possible instead of customizations. - write and review fdds created by other erp analysts in light of overall global design - designing & implementing interfaces to other business applications - assists in applying system solutions to business problems through the design and programming of d365/ax. - keep abreast with emerging technologies around dynamics 365. - apply functional and technical understanding of dynamics ax/d365 to develop new functionality and integrations with other systems as required to support business growth. - tightly collaborate with other functional ...
Job opportunity operations analyst (on-site) in bogotá, colombia. key responsibilities: - support onboarding and offboarding processes for employees. - update payroll information, employee benefits, and manage employee documentation. - ensure compliance with colombian labor regulations (sgsst, dane, sena). - manage office logistics, vendors, supplies, and internal events. - assist with invoice review, account reconciliation, and basic accounting tasks. - keep internal tools, calendars, and documentation systems up to date. - schedule interviews and coordinate candidate communications. - prepare offer letters, welcome kits, and onboarding logistics. - maintain hiring documentation and track candidate pipelines. requirements: - 2–3 years of experience in hr, operations, finance, or administrative roles. - proven ability to prioritize and manage multiple workflows under pressure. - excellent written and verbal communication skills in both spanish and english (b2+ level). - high emotional intelligence and professional discretion. - available for on-site work, monday to friday. - bonus: familiarity with colombian labor compliance and/or accounting processes....
About us nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our institutional page https://international.nubank.com.br/careers/ about the role - as a product manager at nubank, you'll be on the front lines of building products, essential to the success of our teams. your job will be to ensure we build and deliver the right products to our customers. - you'll be involved in the launch of a new product/solution in the colombian market, a true zero to one opportunity in a high-growth context. - you'll face the challenge to leverage the best of both worlds; leveraging solutions already existing in brazil while keeping the flexibility to adapt them to the local context of colombia and mexico. - you'll be fundamental in coordinating and understanding the technical difficulties inherent in this process, ensuring solidity and scalability. - you'll be part of a global and innovative team, with the solid foundation of what has already been built and learned in brazil. - you’ll be asked to deeply understand local customers' needs and decide what to adapt vs. what to keep. you'll be responsible for - building products with the team to achieve main business objectives and solve the needs of customers in this new segment. - ensuring the speed and quality of the team’s decisions to maximize impact. - being involved in every stage of a product’s...
Description - external gp strategies corporation is one of the world's leading talent transformation providers. by delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. gp strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. from our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. and, to put it simply, gp strategies is about our people - an extensive global network of learning experts. additional information can be found at . language: english step into the future with gp strategies at gp strategies, we're not just keeping up with the future-we're creating it. as a global leader in learning, performance, and transformation, we help the world's most innovative organizations unlock human and business potential. if you thrive on curiosity, creativity, and collaboration, you'll fit right in with our team of boundary-pushers and change-makers. your mission are you energized by building creative marketing campaigns and spotting opportunities where others see obstacles? do you thrive on turning big ideas into action? we're looking for a vertical marketing specialist who's ready to bring fresh energy and ideas to our marketing team. step into the future with gp strategies at gp strategies, we're not just keeping up with the future...
Position overview own the low-code architecture that connects google, facebook/meta, tiktok, klaviyo, and other marketing apis into unified dashboards (via databox), automated ad workflows, and real-time social-moderation bots. most builds center on n8n ai agents, but you’ll also tap tools like supabase for storage, notion for project management and documentation, and, when needed, a bit of classic code to create seamless, insight-rich experiences for our marketing team and high-value clients. key responsibilities: marketing data pipelines design and maintain n8n workflows that pull spend, impressions, clicks, conversions, and klaviyo email metrics into supabase or other data warehouses. normalize disparate metrics to support unified dashboards in databox or similar bi tools. ad & post automation build agents that automatically launch, pause, and optimize campaigns based on real-time roas or cpl thresholds. auto-generate creative variations (copy, images, video prompts) using openai or similar models, and push them to ad platforms for testing. schedule and cross-post organic content across instagram, facebook, tiktok, and other emerging platforms. social listening & moderation create sentiment-analysis bots to flag, hide, or escalate comments and direct messages. route customer concerns to zendesk or slack channels with complete context for faster resolution. stakeholder enablement translate marketing challenges into practical low-code solutions, and provide proposals with roi estimates. document user guides and changelogs in notion, and lead workshops to en...
Job summary the it field service engineering supervisor is responsible for creating and executing the vision for exceptional front-line it service delivery to all internal clients of it, within a defined geography, to support maximum revenue generation enabled by continuously available commercial applications, and low cost td synnex operations enabled by high worker productivity. qualifications - 5 to 8 years of relevant work experience. - 1 to 3 years of experience directly managing / supervising employees. - bachelor's degree with information technology field of study required. responsibilities - plans and supervises individual team of fses to ensure timely resolution of incidents and service requests, and achieve coverage for all locations. - provides first and second level support for incidents and service requests to business colleagues, and leads more complex problem investigation and remediation. benefits - elective benefits: our programs are tailored to your country to best accommodate your lifestyle. - grow your career: accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lac...
Senior project manager job description we are seeking a seasoned project manager to lead our team in delivering high-quality interactive experiences. as a key member of our organization, you will be responsible for developing and executing plans that drive success. your primary focus will be on managing ongoing work, budgets, and schedules for client accounts. you will also maintain an understanding of our capabilities and match them with client needs, identifying gaps and working with management to devise solutions. - solve complex problems by recognizing their nature and ensuring the right people are involved to help solve them. - manage multiple projects simultaneously, prioritizing tasks and meeting deadlines. - mentor junior team members, providing guidance and support to ensure their success. you will work closely with clients and internal teams to ensure all work aligns with clients' strategic goals. regular status reports will be provided to keep clients informed. in addition to your technical skills, you will possess excellent written and verbal communication skills, as well as strong customer service skills. you will interact seamlessly with both technical and marketing groups in client organizations. required skills and qualifications to succeed in this role, you will need: - a minimum of 5 years of experience managing teams in an agency environment. - agency experience is strongly preferred. - familiarity with agile development processes and project management tools. - strong knowledge of web project development, including strategy, digital marketing, pr...
Position title: web developer location: remote employment type: full-time experience level: 3-5 years company: teamficient - salary range: $800 - $1000 (negotiable for highly experienced candidates) work schedule: time range: between 7 am – 7 pm cst working hours: 9 hours per day (8 working hours + 1-hour break) days off: sundays and mondays (2 days per week) job overview: we are seeking a proactive, technically skilled, and client-oriented web developer to join our growing team. this role goes beyond coding—you'll be engaging directly with clients, making live site updates, deploying websites, and ensuring seamless integration with our software solutions. if you are someone who thrives in a fast-paced, detail-driven environment and values delivering outstanding service through clean code and thoughtful communication, we'd love to meet you. key responsibilities: the responsibilities for this role include, but are not limited to, the following: 1. client communication and support via zendesk respond promptly to client inquiries via zendesk email, phone, and online meetings. send out website content forms to new clients or submit jira requests if content is being pulled from existing websites. perform edits on live or demo websites using html, css, and javascript. deploy changes and conduct quality checks before explaining updates to clients via email—complete with screenshots and links to revised pages. handle scheduled client calls and provide calendar links for meetings, especially for major revisions. ensure client issues and tickets are resolved ef...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. this role focuses on helping teams grow by rolling out the global training plans for air logistics across the region. working closely with the global training lead, you'll make sure everything runs smoothly on time and within budget. it's a position that blends coordination, teamwork, and communication, as you'll be working with people from different departments to make sure training efforts are well-organized, effective, and aligned with company goals. how you create impact help bring global training plans to life by adapting them to local needs and working closely with different teams. be part of the creative process to develop fresh, engaging learning content that supports team growth. organize and lead training sessions in various formats—like webinars, workshops, and coaching—to make learning accessible and practical. champion an inclusive learning experience where everyone can grow, contribute, and perform at their best. keep track of training progress using clear goals and take action when things need adjusting. keep everyone in the loop with regular updates and open communication. what we would like you to bring solid experienc...
Hey there! david kennedy recruitment is on the lookout for an amazing latam/asia based freelance recruitment partner to join our team. if you're a true hunter and love connecting talented individuals with our clients needs we want to hear from you! this freelance role offers a commission-based structure, meaning your earnings will be directly tied to your successful candidate placements. position: freelance recruitment partner location: remote: anywhere in latam and/or asia employment type: freelance - able to invoice remuneration: commission per placed candidates responsibilities: - dive into various channels of your choice like job boards, social media, and networking to find and attract top-notch candidates - conduct interviews, assess qualifications, and determine the perfect fit for specific job roles - work closely with our service delivery manager and managing director to make the recruitment processes run smoothly for our candidates - utilise recruitment strategies to attract top talent within the forex, crypto, or igaming industries. - build and maintain a strong network of potential candidates within the forex, crypto, and igaming sectors - coordinate interviews between candidates and hiring managers like a pro - stay up-to-date with industry trends and competitors in the forex, crypto, and igaming sectors to identify new sourcing opportunities - keep candidate profiles in our ats well-described and updated for future reference requirements: - proficient in english (spoken and written) - this is a must! - it is essential to be able to take on roles and ...
Rush street interactive (nyse: rsi) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: bet rivers.com, play sugar house.com, and rush bet.co. we’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. the engineering manager is primarily responsible for the delivery and quality of services in their product team, as well as the culture and morale of the team. the engineering manager also participates in engineering-wide improvement activities related to processes, innovation, and ways of working. the impact of this role is that a team is regularly delivering new high-quality services in a timely manner, and that any previously delivered or existing service is monitored and maintained. in addition, the team members are fully informed about information relevant to them and given clear expectations, clear justifications, and receive follow-up on the impact of their services. the engineering manager provides guidance to direct reports on how to manage their work, while also monitoring and addressing any people management concerns for direct reports, including low performers, high performers, personal development, engagement and job satisfaction, morale and culture, formal performance reviews and any others. what you'll do: - leads effective delivery of sprint and quarterly goals - creates clarity for the team (sprint, team, career goals) - resolves a problem independently or effectively involves the right people to address...
Position title: web developer location: remote employment type: full-time experience level: 3-5 years company: teamficient - salary range: $800 - $1000 (negotiable for highly experienced candidates) work schedule: time range: between 7 am – 7 pm cst working hours: 9 hours per day (8 working hours + 1-hour break) days off: sundays and mondays (2 days per week) job overview: we are seeking a proactive, technically skilled, and client-oriented web developer to join our growing team. this role goes beyond coding—you'll be engaging directly with clients, making live site updates, deploying websites, and ensuring seamless integration with our software solutions. if you are someone who thrives in a fast-paced, detail-driven environment and values delivering outstanding service through clean code and thoughtful communication, we'd love to meet you. key responsibilities: the responsibilities for this role include, but are not limited to, the following: 1. client communication and support via zendesk respond promptly to client inquiries via zendesk email, phone, and online meetings. send out website content forms to new clients or submit jira requests if content is being pulled from existing websites. perform edits on live or demo websites using html, css, and javascript. deploy changes and conduct quality checks before explaining updates to clients via email—complete with screenshots and links to revised pages. handle scheduled client calls and provide calendar links for meetings, especially for major revisions. ensure client issues and tickets are resolved ef...
Your next step is at rappi! rappi is one of the first latin american unicorns and a start-up that continues to focus on growing and making life easier for our users. as a company, we seek to continue improving the services we already offer, add more to our offer and continue expanding throughout the latin american continent.¡hey, keep it in mind that rappi is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age, disability or background. you'll be most welcome here!role objective: estamos buscando profesionales de nível analítico medio que estén listos para ser desarrollados. una persona apasionada y curiosa que ejecutará de la mejor manera posible todas las atribuciones y procesos del área. su objetivo principal es brindar soporte a los equipos de mercados, trabajando en conjunto con las demás áreas involucradas. sea parte del centro de control operacional de la mejor app de delivery de latam. main responsibilities: analizar la saturación de la tienda y los posibles problemas de asignación, aplicando el playbook de acuerdo con un proceso prealineado y preguntando a los superiores en caso de problemas desconocidos. trato diario con equipo de operaciones regionales y tiendas de todos los países de américa latina. amplia visión de los procesos de pedidos programados ejecutados en ocho países tales como slots saturados, shoppers saturados y retrasos en los pedidos, asegurando la asertividad de ejecución de los procesos. analizar posibles errores de configuración en slots, bugs en la apli...
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. as we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. so, as we shape a more resourceful, less wasteful world, we build our careers too. we are looking for a technical sales engineer in andina & ca. the role of a technical sales engineer is to promote and sell alfa laval services while providing technical product support to both the sales organization and external customers. the technical sales engineer will advise customers on preventive or predictive maintenance of alfa laval equipment and generate sales inquiries (including complex quotations and advanced technical support such as sizing & selection). this role will be based in bogotá, colombia. what are we looking for? - passionate about using data to identify business opportunities for sales - ability to understand business performance through market data, finding patterns in the data - a person who dares to propose and innovative ways of analyzing data to achieve business results. - structured, analytic and data driven oriented key responsibilities: customer selling interaction - development of customer relationships an...
?? job opportunity – operations analyst (on-site, bogotá) location: bogotá, colombia (100% on-site) level: analyst reports to: director of business operations type: full-time ?? role objective the primary objective of this role is to ensure internal operations run smoothly and efficiently, particularly in the areas of human resources, vendor management, legal compliance, accounting, and administrative support. this position acts as a key link between multiple departments, including finance, people, and business analytics. ????? key responsibilities 1. people & hr operations support onboarding and offboarding processes update payroll information and employee benefits manage employee documentation ensure compliance with colombian labor regulations (sgsst, dane, sena) 2. administrative & office support manage office logistics, vendors, supplies, and internal events assist with invoice review, account reconciliation, and basic accounting tasks keep internal tools, calendars, and documentation systems up to date 3. recruiting support schedule interviews and coordinate candidate communications prepare offer letters, welcome kits, and onboarding logistics maintain hiring documentation and track candidate pipelines ?? ideal candidate profile highly organized with strong attention to detail and a proactive mindset comfortable juggling multiple priorities under tight deadlines clear and diplomatic communicator in both english and spanish discreet, trustworthy, and professional in handling sensitive information flexible team player with a "no task is ...
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. as we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. so, as we shape a more resourceful, less wasteful world, we build our careers too. we are looking for a technical sales engineer in andina & ca. the role of a technical sales engineer is to promote and sell alfa laval services while providing technical product support to both the sales organization and external customers. the technical sales engineer will advise customers on preventive or predictive maintenance of alfa laval equipment and generate sales inquiries (including complex quotations and advanced technical support such as sizing & selection). this role will be based in bogotá, colombia. what are we looking for? • passionate about using data to identify business opportunities for sales • ability to understand business performance through market data, finding patterns in the data • a person who dares to propose and innovative ways of analyzing data to achieve business results. • structured, analytic and data driven oriented key responsibilities: customer selling interaction • development of customer relationshi...
About the opportunity our client is a fast-moving, multi-brand ecommerce company scaling rapidly across major online marketplaces. job overview this role isn't about running ads or managing listings directly—those responsibilities are handled by top-tier agencies and freelancers. instead, your mission will be to keep operations running smoothly, track performance, manage external partners, and ensure profitable growth across all platforms. key responsibilities - own marketplace operations across multiple channels. - coordinate with agencies and freelancers handling amazon and tiktok shop. - lead strategy execution for underdeveloped marketplaces and manage or source agencies as needed. - monitor performance by product and channel—sales, margins, growth, profitability—and flag areas needing attention. - prepare weekly/monthly insight-driven reports for stakeholders with trends, wins, and action items. - drive b2b growth efforts (retailers, wholesale platforms), including outreach and managing inbound opportunities. - hold partners accountable for timelines, kpis, and overall quality of execution. requirements - 2–4 years in ecommerce, marketplace ops, or digital account/project management. - experience working with or managing external partners, agencies, or freelancers. - strong understanding of multi-channel ecommerce. - analytical mindset—you're comfortable digging into data, spotting issues, and translating performance into insights. - self-starter attitude; you don't wait for things to break—you're two steps ahead. - comfort in fast-paced, startup environments wi...
Information security manager (technology risk officer) information security manager (technology risk officer) remote: colombia about revolut people deserve more from their money. more visibility, more control, and more freedom. since 2015, revolut has been on a mission to deliver just that. our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. as we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. in recognition of our outstanding employee experience, we've been certified as a great place to work. so far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. and we're looking for more brilliant people. people who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. about the role our technology team isn't just one of the best in the industry. it's one of the best in the world. and we're proud of it. it's our driving force — our engine. from building a new financial backend to creating an innovative app, there's nothing they can't do. our technology team isn't here to fix legacy systems — it's here to build world-class financial features from the ground up that'll be used by millions of people around the world. we're building one of the best information security teams to make revolut the safest place to keep your money. that's where you come in. w...
Dreaming big is in our dna. it's who we are as a company. it's our culture. it's our heritage. and more than ever, it's our future. a future where we're always looking forward. always serving up new ways to meet life's moments. a future where we keep dreaming bigger. we look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. the power we create together - when we combine your strengths with ours - is unstoppable. are you ready to join a team that dreams as big as you do? ejecutar actividades de aseo, organización, movimiento de materiales de producción y sub-productos, relevos básicos en maquinas de produccción y/o áreas de proceso de acuerdo con los estándares establecidos en la vicepresidencia técnica, con el fin de evitar interrupciones que afecten la continuidad del proceso productivo. realizar relevos básicos de operación durante los espacios de alimentación o ausentismos de corta duración según procedimientos corportaivos para asegurar continuidad del proceso ejecutar actividades requeridas para la operación de la maquina a cargo, según procedimientos internos definidos por la compañía garantizando que el producto cumpla con los requerimientos de calidad, costos y entrega al siguiente proceso en la cadena. reportar y registrar novedades de la operación como: mantenimientos menores, limpiezas, ajustes y lubricación; que sean identificadas durante las actividades de mantenimiento autónomo establecidas por la compañía; para mejorar las condiciones básicas de los e...
Colaboradores que requieren contar con conocimientos técnicos que demuestren una excelente atención al cliente. siempre es en búsqueda de oportunidades de mejora continua tanto dentro de la organización y fuera de ella. el equipo de helpdesk estará compuesto por agentes monolingües (solo español). un colaborador de helpdesk+ será asignado para trabajar en las siguientes funciones según sea necesario: - troubleshooting - diagnóstico inicial. - mantener al cliente informado (comunicación continua) - _kci (keep customer informed)_ - seguimiento de los requerimientos. _(follow up)._ - cierres de tickets. _(closure)_ - elaboración de informes diarios. **responsabilidades e atribuições** - proporciona el primer nível de análisis de problemas técnicos y resolución de problemas del cliente con la ayuda de las herramientas disponibles en el service desk (por ejemplo, soporte remoto, sistemas de monitoreo de red, preguntas frecuentes, guía de resolución de problemas y artículos basados en conocimientos). - resolver o escalar problemas y solicitudes de servicio de acuerdo con los procedimientos establecidos. - el colaborador debe escalar proactivamente dentro de los parámetros manejados por el sla. - el colaborador debe escalar internamente con los operation managers cuando el análisis técnico se haya detenido por razones exteriores o a raíz de una falla general. - el colaborador realiza el seguimiento a las escalaciones recibidas e informa adecuadamente. - realizar el seguimiento y mantener al cliente informado _(kci -keep customer informed_) hasta la resolución. -...
Dreaming big is in our dna. it's who we are as a company. it's our culture. it's our heritage. and more than ever, it's our future. a future where we're always looking forward. always serving up new ways to meet life's moments. a future where we keep dreaming bigger. we look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. the power we create together - when we combine your strengths with ours - is unstoppable. are you ready to join a team that dreams as big as you do? - imagina trabajar en la empresa líder de elaboración, distribución y venta de cerveza en colombia. en cervecería bavaria buscamos al mejor talento que se atreva a soñar en grande, en un entorno diverso, inclusivo y retador; personas disruptivas y dinámicas, para que juntos podamos alcanzar el objetivo de unir a la gente por un mundo mejor, manteniendo los estándares más altos de calidad, formando a los líderes del mañana y trabajando bajo la constante innovación de nuestros productos. todo esto es gracias a todos los colaboradores que conforman esta gran empresa, ¡personas con talento como tú! - hoy tenemos presencia en más de 180 países y formamos parte de ab-inbev, la compañía cervecera más grande del mundo. te invitamos a participar en la vacante de: - safety supervisor - requisitos: - 1. profesional en ingeniería industrial (contar con tarjeta profesional de ing. ), mecánica, eléctrica, administración y afines - 2. deseable especialización en seguridad y salud en el trabajo - 3. mínimo...
We’re scale up, and we’re currently helping one of our e-commerce clients find a head of operations to lead and scale their business! about the company our client is a fast-growing shopify brand in the natural skincare space, generating approximately $1m/month in revenue. with over 3.5 years in the market, they’re on a mission to help people feel good in their skin—naturally. about the role this is a fully remote leadership position for a hands-on, results-oriented operator. you’ll be responsible for overseeing daily operations, driving quarterly priorities, implementing eos cadence, and ensuring all departments are aligned around execution. you’ll work directly with the founder to shape and execute the business strategy, optimizing operations, empowering the team, and promoting a culture of performance, speed, and innovation. what you’ll do vision to execution - translate high-level company goals into clear projects and timelines - align all teams around quarterly priorities and remove execution roadblocks - track progress, report weekly, and hold owners accountable run the eos cadence - lead weekly l10 meetings across teams - maintain company scorecards and dashboards - drive completion of quarterly rocks and weekly to-dos optimize day-to-day operations - oversee supply chain, fulfillment, and customer experience - build and refine internal systems for speed and reliability - manage vendor, partner, and contractor relationships champion ai and automation - promote a culture of using ai tools and automation to stay lean - identify and...
The level 1 support engineer will join our team to provide technical support to our main customers in the region. he/she will be the customer’s main contact and escalation point and will work closely with the company’s support team. as part of our te...
Remote (est hours) | entry-level to mid-level | growing national franchise we’re hiring an account executive to join the sales team at a rapidly expanding franchise brand. if you’ve got 1–2 years of sales experience, a knack for building relationship...
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