Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms...
Current job opportunities are posted here as they become available. mitsubishi electric trane hvac us llc is looking for a bu area service manager in arizona, utah, colorado, or california. position summary this position is responsible for providing ...
Agile engine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai / ml, and our people-first culture has earned us multiple best place to work awards. why join us if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! about the role as a sales engineering delivery manager, you will serve as the crucial link between our prospective clients and internal teams. in this role, you will lead technical discovery sessions and consultative introduction calls, gather essential engagement details (such as timelines, budgets, skillset requirements, risks, and swot analyses), and translate these insights into impactful proposals. this position requires a strong grasp of both business strategy and the software development lifecycle (sdlc), along with outstanding communication and design skills to create engaging, high-quality deliverables. what you will do technical discovery call & stakeholder engagement : - assemble sales support engineering team, align them on preliminary information, following internal raci procedures; - lead the technical discovery call, showcasing outstanding interpersonal skills with the ability to build rapport and trust quickly; - demonstrate in-depth knowledge of the sdlc—from ideation and inception, through discovery and development, to market release—to guide discussions and identify project feasibility; - use consultative questioning techniques to u...
We scale up your business and create forward-looking product as a trusted partner. product manager (focus: healthcare) location: remote, worldwide overview sudo labs is looking for an analytically rigorous and detail-oriented product manager who is passionate about simplifying healthcare and excited to work cross-functionally to tackle a variety of product and data initiatives. our mission is to power digital transformation for healthcare practices. we strive to be an all-in-one solution for virtual practices to start, run, and grow a practice. you will work with engineers, designers, and data scientists to help design, build, scale, and provide ongoing support for healthcare startups focused on building automation and integration to service virtual practices. you will be responsible for supporting and making high-quality decisions for the digital healthcare product by flexing across the different teams we work with to analyze product trends, support gtm efforts related to our different startups, and scope solutions to complex problems for our different healthcare startups. the initial goal is to help build a portion of the product strategy around our virtual practice operating system. at the core of our technology stack is a powerful data and automation platform that makes building digital healthcare applications easy. it allows healthcare providers (clinicians) a way to easily boot up a new practice in a matter of minutes to start to acquire and provide care for patients immediately. digital health companies have infrastructure needs in the followi...
Cop 40.000.000 - 80.000.000 ** important ** watch this quick loom video on how to get hired: english level is required, the selected candidate will be speaking strictly in english during their whole shift. please submit your resume and audio recording in english job info job title job id troana home inspection location latam status part time work schedule monday - friday, 9:00am - 2:00pm cdt pay rate $7 - $8/hour + bonus target start asap job details about the client: the client is a respected home inspection company based in austin, texas, committed to providing detailed, timely, and impartial inspections. serving both homebuyers and real estate professionals, the company is known for its integrity, professionalism, and client education. their team prioritizes efficient communication and seamless collaboration with realtors throughout the home-buying process. about the role: we are seeking a proactive, bilingual (english/spanish) appointment setter to serve as the primary point of contact for realtors and clients. this is a high-touch, phone-heavy role ideal for someone who is energetic, personable, and thrives on building relationships. you’ll guide realtors through the company’s internal systems, schedule appointments, and follow up with leads, all while representing the brand with professionalism and enthusiasm. key responsibilities - conduct inbound and outbound calls with energy and professionalism - build rapport with realtors and guide them through internal systems - schedule and confirm inspection appointments...
This is a remote position. we are currently seeking a bilingual front desk virtual assistant to join our dynamic and growing property management team. this role is the first point of contact for our company—responsible for delivering exceptional customer service over the phone, providing administrative support, and assisting with the coordination of property maintenance activities. as a key team member, you will support multiple departments including leasing and maintenance, ensuring efficient communication, documentation, and coordination of services related to our managed properties. salary range: 20,000 - 25,000 cop per hour key responsibilities customer service - answer and route incoming calls with professionalism and a customer-first attitude - communicate effectively with property owners, tenants, vendors, and internal staff - document all communications clearly and accurately - assist in resolving customer inquiries and escalating issues when necessary administrative & clerical support - maintain records of key property information (e.g., utility shut-offs, access codes, keys) - advertise vacant units accurately across platforms - prepare and manage leasing documents, addendums, and move-in sheets - process rental applications and ensure documentation is filed correctly in the system - coordinate appointments for third-party visits, maintenance vendors, and auto-showings maintenance coordination - daily review and assignment of maintenance service requests. - follow up on open work orders to ensure timely completion - assist with after-hou...
Bluelight consulting is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for a skilled individual to join our rapidly growing team at bluelight consulting. this position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. you will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. we value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. if you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. what we are looking for - 4+ years of experience with laravel, specifically with laravel 8 and above. - experience with: eloquent orm, laravel authentication, laravel query builder. - experience with testing tools, ...
Resumen customer service associate why tp? with a presence in more than 91 countries, we are the industry leader! great place to work has certified us as one of the best companies to work in the country and the world. we don’t stop innovating, and we always go beyond. are you ready to work with the top team? responsabilidades what you’ll do as a customer service associate? 1. respond to all customer inquiries. 2. provide excellent customer service by being a good listener. 3. work with confidential customer information, while treating it sensitively. 4. aim to resolve issues on the first interaction by being proactive, patient, and understanding. requisitos who are you? 1. an empathetic, responsible, and proactive person. 2. a good listener. 3. someone who likes to help others and has an intermediate - advanced english level. enjoy: 1. 42 hours a week. 2. 2 days off. 3. salary cop $2’200.000. 4. performance bonuses. 5. growth opportunities. 6. experience is not required. 7. paid training. 8. long-term contract. 9. career development programs. 10. coworkers fund. 11. volunteering programs. connect with other cultures and be part of the world's largest interactions team. #j-18808-ljbffr required skill profession servicio de atención al cliente...
Join to apply for the virtual assistant role at growth troops join to apply for the virtual assistant role at growth troops this range is provided by growth troops. your actual pay will be based on your skills and experience — talk with your recruiter to learn more. base pay range executive virtual assistant location: remote | type: full-time or part-time department: administrative - executive support - operations about us we provide top-tier virtual assistance to busy professionals and growing businesses across industries such as healthcare, e-commerce, and consulting. our global team supports clients with the administrative expertise they need to stay focused on growth, strategy, and execution—while we handle the behind-the-scenes essentials. about the role we’re hiring a reliable and proactive executive virtual assistant to act as a key support partner to executives, founders, and team leads. in this role, you’ll handle the administrative work that keeps everything running—from calendars and communications to research and file organization. this is a remote-first role for someone who thrives on structure, enjoys solving problems, and finds satisfaction in helping others move faster and more efficiently. responsibilities - manage complex calendars and coordinate meetings across time zones - organize inboxes, track emails, and draft professional communications - conduct research and summarize findings into concise briefs - prepare internal and client-facing documents, presentations, and reports - track tasks and project timelines using tool...
China three gorges latam , world leading renewable energy company, is seeking a help desk specialist to join the colombia team. help desk specialist is responsible for providing timely and efficient technical support to all internal users. this role ensures the proper functioning of it equipment and systems, resolves day-to-day incidents, and supports the implementation of it policies and tools in coordination with the it and administration teams. specific duties user support & issue resolution - respond to help desk tickets, emails, and direct user requests in a timely and professional manner. - diagnose and resolve hardware and software issues for laptops, desktops, printers, and peripheral devices. - escalate complex incidents to the it specialist or external providers when needed. - provide in-person and remote support to employees. onboarding & offboarding - set up it equipment and user accounts for new hires, including email, vpn, and system access. - ensure proper deactivation and return of it assets during offboarding. - keep records of it asset allocation per employee. system & application support - assist users with microsoft 365 applications (outlook, teams, word, excel, etc.). - provide basic support for sap erp access or incident logging. - support wi-fi, printer, and basic network troubleshooting. - install authorized software and ensure license compliance. inventory & maintenance - track and update the inventory of it equipment. - support periodic preventive maintenance of it hardware. - manage the condition and avail...
Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for someone with a strong media and advertising foundation; well versed in google ads, meta ads manager, linkedin ads, google campaign manager, planning, presenting, executing, and optimizing all media strategies. our ideal candidate thrives on data and is adept at using it to craft the highest performing campaigns possible. we’re seeking someone who is well organized, attentive to detail, and most importantly is as passionate as the rest of our team is about driving results overnight and building stronger brands over time. above all, we think having the right positive, engaged personality is crucial for our work culture and to create a passionate tie to our agency’s thriving team philosophy. media buying & strategy - execute data-driven media buying strategies that align with client goals and target audiences. - conduct market research to identify the most effective media channels. - analyze historical ...
Service plumber – columbia, mo sign-on bonus –$2k-$5k , depending on qualifications are you an experienced plumber looking for a company that values your skills, supports your growth, and treats you like family? if you’re driven to be the best in the trade and take pride in top-quality workmanship, mastertech plumbing, heating & cooling wants you on our team! if you're ready to take your plumbing career to the next level with a company that truly values you , apply today! mastertech plumbing, heating & cooling is an equal opportunity employer. what we’re looking for 1+ year of service plumbing experience excellent customer service & communication skills strong troubleshooting and problem-solving abilities self-motivated, accountable, and driven to succeed professionalism—neat, punctual, and courteous a positive, can-do attitude what you’ll do complete in-home plumbing repairs (faucet, toilet, water heater replacements, etc.) build rapport with customers and provide expert recommendations educate customers on financing options and maintenance plans keep your service truck stocked, clean, and organized work with our customer service & dispatch teams for smooth operations train and mentor apprentices to help grow the next generation of plumbers maintain accurate invoices, timecards, and option sheets why join us? we’re more than just a plumbing company—we’re a team of dedicated professionals who care about our work, our customers, and each other. we offer: competitive pay – earn between $55k - $85k , based on experience sign-on bonus –$2k-$5...
Our client is revolutionizing the direct-to-consumer ecommerce space for perishable goods by combining cutting-edge technology with nationwide fulfillment capabilities. their proprietary smart logistics engine ensures faster, fresher, and more reliable deliveries—boosting customer satisfaction, retention, and lifetime value. with fulfillment centers strategically located across new jersey, texas, california, michigan, and florida, they provide unmatched shipping predictability and service excellence. their platform not only anticipates disruptions but actively optimizes packaging and distribution strategies in real time—giving brands a powerful edge in a competitive market. job description our client is looking for a talented data engineer to join our client’s high-impact data engineering team, with a special focus on finance-driven projects. you’ll play a key role in building and optimizing data pipelines, financial reporting systems, and database architectures that support automated billing, real-time analytics, and data-informed financial operations. in this role, you’ll bridge deep technical skills with a solid understanding of financial workflows—helping streamline processes, reduce errors, and accelerate close cycles. this is an exciting opportunity for someone who thrives in a fast-paced, collaborative environment and is passionate about driving business outcomes through data. your work will directly support smarter decision-making across finance, operations, and executive teams. specific responsibilities - design, build, and maintain finance-fo...
Sales engineering delivery manager (middle/senior) id39657 join to apply for the sales engineering delivery manager (middle/senior) id39657 role at agileengine sales engineering delivery manager (middle/senior) id39657 5 days ago be among the first 25 applicants join to apply for the sales engineering delivery manager (middle/senior) id39657 role at agileengine agileengine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai/ml, and our people-first culture has earned us multiple best place to work awards. why join us if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! about the role as a sales engineering delivery manager, you will serve as the crucial link between our prospective clients and internal teams. in this role, you will lead technical discovery sessions and consultative introduction calls, gather essential engagement details (such as timelines, budgets, skillset requirements, risks, and swot analyses), and translate these insights into impactful proposals. this position requires a strong grasp of both business strategy and the software development lifecycle (sdlc), along with outstanding communication and design skills to create engaging, high-quality deliverables. what you will do technical discovery call & stakeholder engagement: - assemble sales support engineering team, align them on preliminary information, following internal ra...
About the role as a technical support engineer, you will play a crucial role in providing top-notch technical assistance to our clients. your primary responsibilities will include troubleshooting customer issues, analyzing sql queries, and ensuring smooth operations of our automation platform. this is an excellent opportunity for someone who enjoys engaging with customers, has a strong foundation in sql, and is eager to develop their skills further. minimum qualifications - proficiency in sql and database knowledge - strong analytical and problem-solving skills. - excellent communication skills with the ability to explain technical concepts to non-technical individuals. - excellent communication skills in english and spanish. preferred qualifications - experience with python and aws services is a plus. - previous experience in a technical support role, preferably in a software or saas environment. - a proactive attitude and a commitment to delivering exceptional customer service. - experience with zendesk responsibilities - respond promptly and efficiently to customer inquiries, providing technical assistance and troubleshooting support via various channels (email, phone). - create and analyze sql queries to identify and resolve customer issues related to data reconciliation. - collaborate with our development team to escalate and resolve complex technical problems. - document customer interactions and contribute to our knowledge base for continuous improvement. - stay up-to-date with our software updates and new features to effectively ...
Edgeuno is seeking a highly experienced and technically accomplished cloud infrastructure & operations manager to lead the strategy, design, and operational excellence of our internal cloud platform and the cloud service offering to our clients. with over two decades of infrastructure, cloud, and telecom expertise, this leader will drive innovation and stability across our service delivery stack, including vpc, bare metal, virtualization, orchestration, and cloud automation technologies. at edgeuno, we own and operate our own cloud infrastructure , which powers mission-critical services for us and several clients across latin america. unlike third-party providers, our platform is custom-built for performance, redundancy, and scale. as cloud infrastructure & operations manager, you’ll be at the helm of an elite technical team that enables this platform for both internal product teams and external customers, including isps, global enterprises, and digital platforms. core responsibilities department leadership & strategy - lead the cloud infrastructure & operations department, overseeing all technical, operational, and strategic initiatives related to the company’s private cloud services. - define and execute multi-year roadmaps for infrastructure scalability, ai adoption, automation, and service availability across multiple data centers and regions. - mentor and manage senior engineers and architects across compute, storage, virtualization, and network domains. cloud platform architecture - own the architecture and lifecycle of edgeuno’s internal cloud, ...
Join to apply for the vas engineer (operations) role at sandvine (now applogic networks) 4 days ago be among the first 25 applicants join to apply for the vas engineer (operations) role at sandvine (now applogic networks) about applogic networks about applogic networks applogic networks , the app qoe company, helps network service providers deliver highest quality experience to consumers and enterprises. the company develops best-in-class solutions that analyze, optimize and monetize ott application traffic going through the networks. with contextual machine learning-based insights and real-time actions, applogic networks has become a global leader in application quality of experience (qoe). as part of this innovative and exciting company, you will drive innovation in app-driven cloud and hybrid solutions designed to accelerate time-to-value across network planning, engineering and operations. join the team and contribute to what makes applogic networks unique in the market: superior app qoe! responsibilities - work with customer network operations for deployment, maintenance, administration and operational tasks - diagnose applogic networks equipment failures - recommend configuration changes and assist with implementations - general services as required including installation of software maintenance updates for all applogic networks devices and solutions - proactive health monitoring of software/hardware issues, daily monitoring of system health, kpis, logs, alarms with a sense of urgency when issues arise - work within customers change management...
Work from home site reliability engineer at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. we are looking for a site reliability engineer to build and maintain highly reliable, scalable, and secure openshift/kubernetes clusters. we will need you to approach the problem of building and maintaining production systems from a software engineering perspective with a focus on automation and reliability. what you will do: - build, automate, and maintain openshift/kubernetes clusters. - create and enhance tools to make operational workflows more automated. - configure and maintain additional required supporting infrastructure applications. - monitor, respond to, and resolve cluster and infrastructure service issues. - handle infrastructure and services on-prem and in aws. - diagnose and resolve problems in openshift and/or kubernetes clusters. - implement metrics to measure service performance and health. here's what we're looking for: - 5+ years of experience as a site reliability engineer. - deep experience with linux administration. - automation experience with python, bash, salt, or equivalent. - knowledge installing, managing, maintaining, and troubleshooting openshift/kubernetes clusters. - advanced english level. how we make your work (and your life) easier: - ...
Join to apply for the asesor comercial role at manufacturas eliot . this job is currently active and accepting applications. job details manufacturas eliot is seeking enthusiastic asesores comerciales for our fashion brand, patprimo. as a sales consultant, you will guide customers through their shopping experience, helping them find exactly what they need while exceeding sales targets. if you are passionate about customer service and enjoy a dynamic work environment, this opportunity is for you. responsibilities - assist customers with their purchases. - meet established sales goals. - maintain high customer satisfaction levels. requirements - complete high school education (bachillerato). - minimum 6 months of sales experience. - excellent communication skills. - ability to work in a team. - customer and results-oriented. - availability to work from sunday to sunday. additional skills - persuasion skills. - effective negotiation. - empathy with customers. job details - level: entry level - type: full-time - industries: sales, customer service, marketing & advertising apply now to increase your chances of being interviewed at manufacturas eliot. #j-18808-ljbffr required skill profession apoyo comercial...
We are currently seeking a personable, organized, and detail-oriented individual for a case management position. this position involves assisting their team’s paralegal and attorney in helping to navigate our client through all of the stages of their personal injury case. as with all our positions, we work as a team and team members may be called upon to assist in other departments within our company. responsibilities · inputting client information into our database · scheduling appointments with clients · entering and updating client information in our computer system · organizing and completing necessary documentation, monitoring case statuses, and assisting clients · completing basic administrative responsibilities such as making telephone calls, drafting emails, sending mail and scanning documents · conducting regular correspondence with clients and providing them with updates on the status of their case · maintaining client confidentiality · updating client information in our computer system · communicating with insurance companies, doctor’s offices, police departments, housing authorities, and other attorney’s offices · ordering and obtaining client medical records · analyzing and summarizing medical record qualifications · associates degree required, bachelor's degree preferred · must be able to successfully complete and pass each phase of our in-house training program (12 paid weeks) · experience working with microsoft office programs · positive attitude and the willingness to go above and beyond for our clients and team · personable, with exc...
At medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. you’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. a day in the life we are looking for a motivated and detail-oriented associate contract analyst to join our team and support the end-to-end contract management process. in this role, you will be responsible for administering, negotiating, and managing both standard and nonstandard contracts, ensuring compliance with internal policies, legal standards, and customer requirements. you’ll collaborate cross-functionally to facilitate accurate contract execution and maintain strong customer relationships. responsibilities may include the following and other duties may be assigned: - administers, extends, negotiates and terminates standard and nonstandard contracts. - conducts proposal preparation, contract negotiation, contract administration, and customer contact activities to provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications. - examines estimates of material, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness. - prepares bids, processes specifications, progress, and other reports; advises management of contractual rights and obligations; compiles and analyzes data and maintains historical information. require d knowledge and experience : - bachelor’s degree i...
Join to apply for the customer support supervisor role at growe talents join to apply for the customer support supervisor role at growe talents get ai-powered advice on this job and more exclusive features. our client, growe, is a leading business advisory and services group in igaming and entertainment. Сreators of strategies that work and solutions that scale. combining strategic vision with hands-on expertise, growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. perfect for those who aim to: - oversee daily operations, ensuring agent productivity and adherence to schedules; - work with agents to provide real-time support and constructive feedback on performance; - lead team meetings to share updates and reinforce training objectives; - address escalated customer issues and manage emergency ticket handling when required; - monitor customer interactions to maintain compliance with quality standards; - track performance metrics, such as response and resolution times, to ensure efficiency; - collaborate with other teams on projects aimed at improving support operations; - manage project timelines, deliverables, and outcomes to support organizational goals; - provide regular updates to senior management on support operations and project progress. experience you'll need to bring: - proven experience in a leadership role within the gambling industry or in customer support department; - strong leadership and team management skills; - proficiency in customer support tools and technology; - a...
This is a unique opportunity to build a new internal hr shared services function from the ground up, offering tremendous scope for innovation, collaboration, and personal growth. as the hr shared service lead, your work will directly impact operational excellence and the employee experience within the organization. the job: the hr shared services lead is a critically important role responsible for establishing and leading a newly-formed hr shared services team. this leader will build the foundation for a centralized, efficient, and high-performing hr operations function to deliver excellent service to employees and key stakeholders. this role will require collaboration across multiple teams and time zones. this position will play a pivotal role in supporting hr processes, managing service delivery, and providing leadership for a seamless employee experience. the hr shared services lead will also be responsible for hiring and onboarding additional team members to expand the newly created shared services team. you’ll get to: - establish and lead the team: build and lead the hr shared services team, including hiring new members and developing a culture of collaboration, accountability, and continuous improvement. - improve operational efficiency: design and implement centralized processes to achieve operational efficiency while providing high-quality hr services. - service delivery: develop and execute a service delivery framework to ensure exceptional responsiveness and alignment with the organization’s strategic priorities. - employee experience: over...
Bluelight consulting is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for a skilled individual to join our rapidly growing team at bluelight consulting. this position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. you will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. we value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. if you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. what are we looking for - 4+ years of experience with laravel, specifically with laravel 8 and above. - experience with: eloquent orm, laravel authentication, laravel query builder. - experience with testing tools, ...
At techbiz global, we are providing recruitment service to our top clients from our portfolio. we are currently seeking a head of solution engineering to join one of our clients ' teams. if you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. responsibilities : lead, mentor, and develop a high-performing team of solution engineers . provide technical leadership throughout all stages of client engagement: pre-sales, solution architecture, and implementation. act as a key technical consultant throughout the sales cycle: clearly and convincingly present product capabilities and business value to prospective clients. work closely with sales, product management, and development teams to design and deliver optimal client solutions. oversee the integration and implementation of solutions for clients, ensuring smooth and timely deployment. take into account all aspects when developing solutions: liquidity flows, execution models, risk parameters, and infrastructure compatibility. create and maintain up-to-date documentation, technical guides, and training materials for clients and internal teams. actively identify customer needs and suggest improvements based on feedback and market trends. define and monitor key performance indicators (kpis) to assess team productivity and customer satisfaction levels. represent the company in technical meetings with external stakeholders, maintaining high standards of professionalism and technical expertise. extensive technical experience in financial technology , trading platf...
Customer service supervisor location co-barranquilla posted date 2 hours ago(12/7/2023 2:00 pm) job id 2023-3011 # positions 1 category business support job summary the supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis customer service clients to ensure high levels of customer satisfaction and productivity. the person will provide support, direction, monitoring, and coaching to the assigned team in all areas of job performance, including consumer contact processing, problem resolution, and work planning. also, this person will work with team leads to monitor overall team performance, including achieving target transactional volume and quality measures, by the contractual and operational standards of the account. the supervisor will establish and monitor workflow efficiencies, daily work volumes and work schedules to ensure that the company's customer service goals are met. in this capacity, the supervisor will also be directly involved in handling escalated issues related to customer calls and related transactional activity responsibilities team supervision: serve as the “go-to” person on the customer service team, providing support and subject matter knowledge to other team members, as required. support team leads and agents on the escalations of questions and issues related to processes and brand standards. establish and administer team schedules to ensure the required coverage and service level compliance. work with team leads to prepare service level reports and pr...
Job description how you’ll contribute your time will be spent across a mix of responsibilities, from developing features and fixing issues, to guiding other developers, supporting testers, and collaborating with product owners, domain tech leads and architects. the balance may shift sprint to sprint, but your impact will be felt across the entire delivery lifecycle. sprint ceremonies and agile delivery actively participate in refinement sessions, contributing to solution design, acceptance criteria, development notes, and testing focus areas. help align the team when story scoring differs, explaining technical effort and guiding consensus. in planning meetings, highlight blockers and dependencies, and ensure clarity around sprint goals and commitments. share honest updates in daily standups and respond proactively to blockers raised by teammates. in retrospectives, reflect on learnings, celebrate wins, and suggest actionable improvements. lead release ticket reviews, guiding product owners in selecting appropriate tickets and preparing for deployments in staging and production environments. development and technical leadership deliver high-quality code using the brandbank tech stack, including but not limited to .net, c#, react, sql server, and azure services. support testers during sprint and release testing, ensuring issues are resolved promptly. own and execute deployments in higher environments, ensuring stability and accountability. provide third-line support and troubleshoot production issues with care and urgency. mentor other developers, guiding them on architectu...
Press tab to move to skip to content link select how often (in days) to receive an alert: title: service now administrator associate requisition id: 227899 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogo...
As a customer service representative at our fast-growing ai startup, you’ll be the first point of contact with potential clients—playing a crucial role in fueling our growth engine. if you’re passionate about people, proactive by nature, and driven b...
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