See yourself at twilio join the team as our next noc manager for twilio’s network operations team. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of tho...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer ex...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next technical account manager 3. about the job this role is essential for providing technical support and serving as the primary point of contact for our personalized support customers. as the designated technical liaison, you will collaborate with customers to troubleshoot and resolve complex technical issues that may have significant and widespread impact. you should possess a strong curiosity for deep problem-solving, while also being able to step back and consider broader strategic implications. the technical account manager role (tam) offers proactive guidance to help customers maximize the value of twilio technologies and recommends improvements to reduce the risk of critical downtime. success in this role requires staying composed under pressure, effectively managing high workloads, and demonstrating strong prioritization and situational assessment skills. responsibilities in this role, y...
See yourself at twilio join the team as our next noc manager for twilio’s network operations team. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. about the job twilio is looking for a seasoned manager to join our noc team. the noc is responsible for monitoring the performance of our carrier partner network and troubleshooting carrier-related issues across voice, sms, and identity services. the noc works tirelessly to ensure that our carrier partner network provides the high quality and high performance that twilio’s customers expect. responsibilities in this role, you’ll: lead and coordinate the day-to-day operations of a team of noc engineers, ensuring 24/7 availability and on-call coverage. act as an escalation point for complex issues, engaging directly with carriers, providers, and suppliers to resolve incidents. oversee real-time monitoring and alerting for voice, sms, and identity service quality, continuously improving detection, automation, and incident response. manage customer-facing ...
At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. responsibilities: work closely with a solution architect to deliver successful contact center solutions provide technical advisory support...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next fraud operations specialist. about the job this position is needed to help combat fraud and abuse on our communications platform. we are looking for a curious, analytical and quick thinking individual to join our global fraud operations team. in this role, you will utilize a variety of tools to prevent, respond and mitigate instances of fraud and abuse across all of our products, protecting our customers and our platform. twilio operates on a 24/7 model, so the ability to work weekends and holidays (as needed) is required. responsibilities in this role, you’ll: utilize a variety of tools to review, respond and resolve instances of fraud and abuse of the twilio products, protecting our customers while offering them best-in-class support. conduct thorough investigations showcasing your analytical skills on cases of fraud and abuse, reviewing non-compliant traffic, and making decisions b...
About the job twilio is looking for a business intelligence analyst to join our customer experience (cx) team, which is part of the customer intelligence group. this team focuses on delivering high-quality analysis, process improvements, and quality assurance to enhance customer experience and increase revenue. the role will involve reviewing feedback, understanding issues, and working with different teams to improve systems. the ideal candidate will be able to analyze both detailed and big-picture data, using both quantitative and qualitative information to uncover issues, find root causes, and represent the customer’s perspective. responsibilities use qualitative and quantitative data to identify the root causes of gaps between customer expectations and their actual experiences. provide scalable recommendations to improve the overall customer experience (e.g., processes, systems, or organizational improvements). represent the voice of the customer in decision-making and prioritization processes for internal teams. collaborate with teams across the communications bu, including engineering, product, program, and analytics. build relationships with other teams to understand their needs and help develop roadmaps and solutions. communicate clearly, honestly, and transparently in all interactions. qualifications twilio encourages applicants from all backgrounds to apply, even if your experience doesn't exactly match the job description. required: bachelor’s degree or equivalent experience. proficiency in conducting broad qualitative and quantitative analyses, as well as familia...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next contingent workforce program specialist. about the job we are seeking a detail-oriented and proactive contingent workforce program specialist to support our global contingent workforce program. in this role, you will manage and streamline end-to-end processes related to onboarding, offboarding, and lifecycle management for non-employees, referred to as twilio’s contingent workforce. you’ll act as a primary point of contact for global inquiries and collaborate closely with multiple teams, including but not limited to hr, procurement, it, and third-party vendors to drive process and adoption. responsibilities in this role, you’ll: utilize beeline vendor management system (vms), workday, and servicenow to perform transactions and deliver operational support to employees and internal stakeholders own and manage the full lifecycle process for onboarding and offboarding contingent workforce resour...
See yourself at twilio join the team as twilio’s next senior gtm data engineer 3 on the sales systems team. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. about the job this position is needed to help the go-to-market team to build and design a strong data pipeline and implement multiple data integrations and have great capabilities, skills and enthusiasm to tackle data puzzles and analytics issues. we're seeking a senior data engineer to join our sales systems team, focusing on gtm systems automation and data integration. in this role, you'll architect and maintain the data infrastructure that powers twilio's sales operations, connecting our gtm systems with our data lake and enabling data-driven decision making across our sales organization. you'll be responsible for managing big data pipelines that process billions of messages daily, while ensuring seamless integration between our sales platforms and analytics infrastructure. responsibilities in this role, you’ll: design and implement scalab...
En credijob, ofrecemos un ambiente de trabajo desafiante y gratificante, oportunidades de crecimiento profesional y un paquete de compensación competitivo. estamos buscando profesional en administración de empresas, marketing, publicidad o campos relacionados que sea apasionado/a por la innovación digital y busque desempeñarse como ejecutivo/a ecommerce . alcance de perfil 1. experiencia en campañas de whatsapp marketing :conocimiento en herramientas como zoko, twilio, sirena, wati, gupshup, etc. capacidad de crear, segmentar y automatizar campañas masivas. conocimiento de las regulaciones de whatsapp business api. 2. gestión de redes sociales dominio de facebook, instagram, linkedin, tiktok y twitter según el público objetivo. programación y automatización con meta business suite, hootsuite o buffer. diseño básico de contenido (puede complementar con diseñador gráfico). 3. generación de nuevas ventas digitales (lead generation) implementación de estrategias de inbound y outbound marketing. experiencia con crm y automatización de leads. 4. mentalidad analítica y data-driven capacidad para analizar kpis y ajustar campañas en tiempo real. manejo de herramientas como google analytics, meta ads manager, looker studio. 5. conocimientos fintech o interés en finanzas digitales familiaridad con productos financieros digitales: cuentas, tarjetas, inversiones, pagos, etc. capacidad para comunicar temas financieros de forma simple y atractiva. habilidades enfoque en resultados / ventas (orientación a métricas de performance). comunicación efectiva. capacidad de adaptación y aprendiza...
Oferta de empleo: especialista en automatización y crm requisitos clave: experiencia sólida y demostrable en gohigh level: configuración avanzada, creación de embudos, automatizaciones, workflows, lead scoring, dashboards y seguimiento del ciclo de vida del cliente. manejo avanzado de herramientas de automatización como make (integromat) y zapier. conocimiento técnico de integraciones vía apis, webhooks y sincronización entre plataformas. familiaridad con sistemas crm, campañas automatizadas y flujos de comunicación multicanal. conocimientos funcionales de entornos saas, herramientas colaborativas (slack, notion, google workspace) y herramientas de atención/soporte (twilio, whatsapp business api, etc.). se valorará especialmente: conocimientos amplios en marketing digital y automatización de ventas: diseño de funnels, customer journeys, lead nurturing, segmentación, remarketing y estrategias de conversión. experiencia conceptual y técnica en estrategia de embudos de venta, desde captación hasta fidelización. mentalidad estratégica, iniciativa para proponer nuevas herramientas o procesos, y actitud resolutiva. experiencia previa en entornos ágiles (scrum, kanban) y capacidad de documentación clara y estructurada. responsabilidades principales: ser el responsable técnico del crm (gohigh level) y de todo su ecosistema conectado. capacidad de análisis de métricas clave (kpi, tasa de conversión, cac, cltv) para optimización continua. experiencia o interés en aplicar inteligencia artificial (chatbots, generación de contenido, personalización dinámica, asistentes virtuales) para p...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. o...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer ex...
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