In this role, you'll work in one of our ibm consulting client innovation centers (delivery centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. our delivery centers of...
Your role and responsibilities required education technical diploma preferred education technical diploma required technical and professional expertise preferred technical and professional experience about business unit ibm consulting is ibm’s consul...
Growth strategist latin america (remote) who you are: you're a strategic operator with deep b2b marketing experience who thrives on ownership, client success, and data-driven impact. you have strong client presence, love building systems that scale, and can juggle multiple fast-moving projects with confidence. you're not just checking boxes, you're steering the revops shop! the opportunity: you'll serve as the lead account manager and revops expert for a portfolio of b2b clients. you'll own campaign strategy, marketing execution, and crm operations while managing internal team workflows. in this role, success means building long-term client trust, launching high-performing campaigns, and driving measurable revenue outcomes. expect to lead monthly business reviews, run point on hubspot projects, and influence strategy from day one. who we are: revops shop is a hubspot-based revops and demand generation consultancy for b2b companies. we partner with saas startups, manufacturers, and global services firms to drive growth across the funnel. our services span visitor identification, email engines, seo, content, crm optimization, and outbound automation. we act as a fractional revops and marketing team, embedding deeply with our clients. what you'll do: lead strategic client relationships and serve as their main advisor build and execute multi-channel campaigns (email, linkedin, paid) manage crm workflows, lifecycle stages, and marketing automation in hubspot and salesforce drive data enrichment, segmentation, and reporting projects present monthly reviews with...
Amazon web services (aws) is looking for experienced and motivated technical managers in colombia to coach, grow, and partner with technically skilled, customer-facing solutions architects. you will help develop the industry’s best cloud-based solutions architects by enabling and coaching them on best practices, solution selling, presentation and speaking skills, as well as how to create and present architectures of widely varying size and complexity. in collaboration with the cloud sales representatives and demand generation sales teams, you will be assisting their efforts of qualifying and progressing for new business and acquiring a broad set of new customers in a diverse customer base. if you think you have what it takes to lead the best in the industry, aws is hiring leaders for our teams of solutions architects. this role will be responsible for a team of solutions architects who will need to learn the breadth of the aws platform quickly and each develop depth in one or more area. as their leader you must be passionate about developing these professionals and working to advance them into more senior and complex roles. this role focuses on targeted technical marketing campaigns, solution demos, virtual conference speaking engagements, and more. key job responsibilities - hire, on-board, train, and develop new solution architects from internal and external sources. - act as a conduit and liaison between customers, service engineering teams and support. - build and coach the team on the skills needed to conduct one-to-few and one-to-many training sessions so they can tr...
In this role, you'll work in one of our ibm consulting client innovation centers (delivery centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. a career in ibm consulting is rooted by long-term relationships and close collaboration with clients across the globe. you'll work with visionaries across multiple industries to improve the hybrid cloud and ai journey for the most innovative and valuable companies in the world. your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the ibm portfolio; including software and red hat. curiosity and a constant quest for knowledge serve as the foundation to success in ibm consulting. in your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. in this role, you'll work in one of our ibm consulting client innovation centers (delivery centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. our delivery centers offer our clients local...
Overview we're seeking a solution consultant, customer experience (cx) to join our team and drive the technical side of sales for ai-first cx solutions. this includes conversational ai, ms copilot, and the full spectrum of cx offerings—covering professional services, security, skilling, and support. as a key advisor, you will engage with clients to assess their cx challenges, showcase ai-driven solutions, and contribute to deal qualification, solution discovery, demos, proposals, and closing. your expertise will help transform customer experience strategies, leveraging cutting-edge ai technologies to deliver exceptional value and a competitive advantage. at teknowledge , your work makes an impact from day one. we partner with organizations to deliver ai-first expert technology services that drive meaningful impact in ai, customer experience, and cybersecurity. we turn complexity into clarity and potential into progress—in a place where people lead and tech empowers. you’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. we push boundaries, using advanced technologies to solve complex challenges for clients around the world. here, your work drives real change, and your ideas help shape the future of technology. we invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world. why you’ll enjoy it here be part of something big - a growing company where your contributions matter. make an immediate impact - support groundbreaking technologies ...
In this role, you'll work in one of our ibm consulting client innovation centers (delivery centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. a career in ibm consulting is rooted by long-term relationships and close collaboration with clients across the globe. you'll work with visionaries across multiple industries to improve the hybrid cloud and ai journey for the most innovative and valuable companies in the world. your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the ibm portfolio; including software and red hat. curiosity and a constant quest for knowledge serve as the foundation to success in ibm consulting. in your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. in this role, you'll work in one of our ibm consulting client innovation centers (delivery centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. our delivery centers offer our clients l...
Overview we're seeking a solution consultant, customer experience (cx) to join our team and drive the technical side of sales for ai-first cx solutions. this includes conversational ai, ms copilot, and the full spectrum of cx offerings—covering professional services, security, skilling, and support. as a key advisor, you will engage with clients to assess their cx challenges, showcase ai-driven solutions, and contribute to deal qualification, solution discovery, demos, proposals, and closing. your expertise will help transform customer experience strategies, leveraging cutting-edge ai technologies to deliver exceptional value and a competitive advantage. at teknowledge, your work makes an impact from day one. we partner with organizations to deliver ai-first expert technology services that drive meaningful impact in ai, customer experience, and cybersecurity. we turn complexity into clarity and potential into progress—in a place where people lead and tech empowers. you’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. we push boundaries, using advanced technologies to solve complex challenges for clients around the world. here, your work drives real change, and your ideas help shape the future of technology. we invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world. why you’ll enjoy it here - be part of something big - a growing company where your contributions matter. - make an immediate impact - support groundbreaking technologies wit...
Get immediate access to 2,121,000 premium jobs direct access to top employers gain full access to exclusive job listings from leading companies worldwide. verified, high-quality jobs only no ads, scams, or junk-just genuine opportunities. explore thousands of open positions tailored to your lifestyle, including flexible remote jobs. exclusive resume review receive expert feedback with personalized suggestions to enhance your resume. company description at aecom, we’re delivering a better world. we believe infrastructure creates opportunity for everyone. whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. we’re one global team – 47,000 strong – driven by a common purpose to deliver a better world. here, you will have freedom to grow in a world of opportunity. we will give you the flexibility you need to do your best work with hybrid work options. whether you’re working from an aecom office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. you will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise ...
Customer experience strategist role "> transform customer experiences and drive business value with cutting-edge ai technologies. as a customer experience strategist, you will work closely with clients to assess their challenges, design tailored solutions, and showcase the impact of ai-driven cx strategies. "> - key responsibilities: - engage with clients to understand their customer experience goals and objectives. - develop and present customized cx solutions leveraging industry best practices and innovative approaches. - collaborate with internal teams to ensure seamless solution delivery and meet client expectations. - provide strategic insights to optimize customer journeys and improve retention rates. - stay updated on cx trends, technologies, and competitive landscapes to maintain thought leadership. "> requirements: "> - proven experience in customer experience consulting, customer success, pre-sales, or related roles. - strong understanding of cx principles, customer journey mapping, and digital engagement solutions. - experience with cx platforms such as crm, contact center solutions, customer analytics, or ai-driven engagement tools. - excellent communication, presentation, and relationship-building skills. - ability to translate technical concepts into business value for diverse audiences. "> what you'll enjoy: "> - be part of a team driving meaningful impact with ai technologies. - make an immediate impact by supporting groundbreaking cx projects. - work on cutting-edge tech with real-world results. - thrive in an inclusive team culture built on tru...
Vacancy description v: english accounts leader / líder de cuentas location: bogotá, colombia responsibilities (not limited to): - ensure compliance with established accounting and tax standards, procedures and policies. - coordinate company's commercial operations for the generation of financial reports. - prepare, present and substantiate financial statements and indicators to facilitate informed decision-making. - review the liquidation and presentation of national and municipal taxes within deadlines and inaccordance with current regulations, in conjunction with the tax department. - maintain tax planning in accordance with current regulations, in conjunction with the tax department. - supervise the proper handling and organization of accounting information. - analyze, verify and validate the correct allocation of variables in accounting documents, financialstatements, and any other required documents. - generate sectional financial reports with prior authorization from the financial management, fordepartments as needed, serving as a baseline for decision-making. - provide professional guidance on accounting and tax matters. - handle audits from various regulatory bodies to meet their information needs. - prepare and present various reports, lists or reports required by general management for differentpurposes. - manage and prepare the accounting closure for the timely presentation of financial statements. - annual capex note preparation. - aro calculation and preparation. - monthly environmental provision calculation. - financial and tax amortization c...
A career in ibm consulting is rooted by long-term relationships and close collaboration with clients across the globe. you'll work with visionaries across multiple industries to improve the hybrid cloud and ai journey for the most innovative and valuable companies in the world. your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the ibm portfolio in this role, you'll work in one of our ibm consulting client innovation centers (delivery centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. your role and responsibilities required education associate's degree/college diploma required technical and professional expertise preferred technical and professional experience about business unitibm consulting is ibm's consulting and global professional services business, with market leading capabilities in business and technology transformation. with deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. our people are focused on accelerating our clients' businesses through the power of collaboration. we believe in the power of technology responsibly used to help people, partners and the planet. your life @ ibmin a world where techn...
In this role, you'll work in one of our ibm consulting client innovation centers (delivery centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. a career in ibm consulting is rooted by long-term relationships and close collaboration with clients across the globe. you'll work with visionaries across multiple industries to improve the hybrid cloud and ai journey for the most innovative and valuable companies in the world. your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the ibm portfolio; including software and red hat. curiosity and a constant quest for knowledge serve as the foundation to success in ibm consulting. in your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. in this role, you'll work in one of our ibm consulting client innovation centers (delivery centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. our delivery centers offer our clie...
We are currently seeking an associate director to join our team of investigators and consultants in bogota, colombia. the position will be focused primarily on business intelligence investigations and compliance consulting in the andean region, including asset tracing and litigation support. although the associate director will have a broader remit throughout spanish speaking south america and must have the ability to deploy across the region to handle and oversee sensitive engagements. this position will play a key role in executing and winning complex engagements on behalf of large domestic and multinational clients, including, among other types of work: • develop business intelligence and due diligence investigations • analyzing and investigating allegations of impropriety • executive exposure and threat assessments • intelligence gathering • pre-employment screening • asset tracing exercises and other litigation support matters • manage and coordinate multi-jurisdictional investigations for international organizations alongside investigations colleagues based in foreign jurisdictions • provide strategic insight, rooted in investigative and relevant sector experience to clients and client reports as appropriate • ability to lead an investigative team and deliver results in demanding, confidential and time-sensitive situations • aptitude for creative thinking and general problem solving • strong client facing skills • responsibility for scoping of engagements and management of day-to-day team activities, including all administration business development •...
A career in ibm consulting is rooted by long-term relationships and close collaboration with clients across the globe. you'll work with visionaries across multiple industries to improve the hybrid cloud and ai journey for the most innovative and valuable companies in the world. your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the ibm portfolio in this role, you'll work in one of our ibm consulting client innovation centers (delivery centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. your role and responsibilities required education associate's degree/college diploma required technical and professional expertise preferred technical and professional experience about business unit ibm consulting is ibm's consulting and global professional services business, with market leading capabilities in business and technology transformation. with deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. our people are focused on accelerating our clients' businesses through the power of collaboration. we believe in the power of technology responsibly used to help people, partners and the planet. your life @ ibm in a world where technol...
1 day ago be among the first 25 applicants description account executive general business peru at salesforce, we’re more than a crm — we’re the customer company, combining the power of ai + data + crm to transform the future of business. guided by our core values and a deep commitment to innovation, inclusion, and impact, we empower companies across every industry to connect with their customers in a whole new way. and we empower you to grow, thrive, and blaze your own trail. we’re currently looking for a prime named account executive to join our general business team in argentina, focused on driving growth across a portfolio of commercial business unit (cbu) accounts. this is a quota-carrying role responsible for managing the entire sales cycle — from prospecting and discovery to closing and long-term customer success.what you’ll be doing - own and drive the sales strategy for a portfolio of named accounts in argentina, with a strong focus on new business generation and account expansion. - build and manage a strong pipeline, effectively prioritizing and progressing multiple opportunities in parallel. - deliver compelling value propositions through product demonstrations, consultative selling, and customer-focused storytelling. - collaborate cross-functionally with solution engineers, marketing, partners, and customer success to drive deal strategy and customer satisfaction. - maintain accurate forecasting and reporting in our crm (salesforce, of course). - develop long-term relationships, becoming a trusted advisor to your customers and identifying new opportunit...
Get ai-powered advice on this job and more exclusive features. are you passionate about sales and the dynamic world of bpo? we are looking for an inside sales executive with proven experience in the bpo sector to drive growth by identifying new business opportunities, presenting customized solutions, and ensuring customer satisfaction. you will play a key role in expanding our client base by managing the entire sales cycle — from prospecting to closing — while building strong relationships with potential clients in the bpo industry. main responsibilities - identify and prospect potential clients through cold calls, emails, and social selling. - evaluate and qualify leads, ensuring alignment with our service portfolio and client expectations in the bpo sector. - manage the full sales cycle: initial contact, needs assessment, customized service presentation, negotiation, and closing. - meet and exceed established sales targets. client interaction & crm management - maintain regular follow-up with prospects to build trust and progress opportunities through the pipeline. - keep accurate records of all sales activities and client interactions in the crm. - stay current on trends and client needs in the bpo and outsourcing industry. - continuously update knowledge of our solutions to effectively position them against competitors. - provide regular reports on sales pipeline, progress toward targets, and market feedback. - actively contribute to improving the sales process and strategies based on insights from the market. requirements - minimum 2 years of experience in sal...
Growth strategist latin america (remote) who you are: you're a strategic operator with deep b2b marketing experience who thrives on ownership, client success, and data-driven impact. you have strong client presence, love building systems that scale, and can juggle multiple fast-moving projects with confidence. you're not just checking boxes, you're steering the revops shop! the opportunity: you'll serve as the lead account manager and revops expert for a portfolio of b2b clients. you'll own campaign strategy, marketing execution, and crm operations while managing internal team workflows. in this role, success means building long-term client trust, launching high-performing campaigns, and driving measurable revenue outcomes. expect to lead monthly business reviews, run point on hubspot projects, and influence strategy from day one. who we are: revops shop is a hubspot-based revops and demand generation consultancy for b2b companies. we partner with saas startups, manufacturers, and global services firms to drive growth across the funnel. our services span visitor identification, email engines, seo, content, crm optimization, and outbound automation. we act as a fractional revops and marketing team, embedding deeply with our clients. what you'll do: - lead strategic client relationships and serve as their main advisor - build and execute multi-channel campaigns (email, linkedin, paid) - manage crm workflows, lifecycle stages, and marketing automation in hubspot and salesforce - drive data enrichment, segmentation, and reporting projects - present monthly reviews with...
Position: founding executive director location: columbia, south carolina compensation: $120,000–$140,000 + comprehensive benefits our mission in action rooted school columbia is pioneering a groundbreaking educational model that proves students don't have to choose between academic excellence and real-world career readiness. we're creating innovative pathways where students graduate with both college acceptance letters and job offers, equipped with the credentials, connections, and confidence to build economic mobility while contributing to a sustainable future. we're building something revolutionary: a school where rigorous academics meets hands-on career preparation, where students don't just learn about emerging industries—they actively participate in south carolina's growing economy while preparing for prestigious higher education opportunities. our students graduate ready to lead in both college classrooms and professional workplaces, positioned to build generational wealth while staying rooted in community. the leadership opportunity as founding executive director, you'll serve as both the community steward of rooted's mission and the chief architect of how our nationally-recognized model takes root in columbia's unique educational, cultural, and economic landscape. this is a rare opportunity to build something transformational from the ground up: an instrumental agent of change in supporting the rooted school network's early development in south carolina. working directly with our board chair, board of directors, rsf ceo, and national team, you'll spend...
What you will do? under specific direction, develops long-term customer relationships with assigned accounts such as contractors, consulting engineers or owners. seeks for johnson controls to become the preferred supplier of industrial refrigeration systems offerings within their assigned accounts (“last look” with contractors, “default spec” with consulting engineers, “trusted advisor” with account owners). with assistance, ensures customer retention of assigned accounts. partners with other sales representatives and/or agents to maximize profit generation from accounts through influence on specifications (owners, consulting engineers) and market pricing (contractors). responsible for customer satisfaction. executes the sales process to aid in cultivating and managing long-term relationships and in seeking out, qualifying and closing new sales opportunities. utilizes sales tools to plan and document progress as well as increase business opportunity in accounts. achieves quarterly quotas and annual sales plans. obtains and closes sales on a monthly basis. how you will do it? 1 - sells, with minimal supervision, the jci offerings persuasively, persistently and confidently to building owners and contractors while reaching optimal profit levels. manages ongoing sales process, develops relationship, responds to and anticipates customer needs. particularly focusing on selling industrial refrigeration bundle equipment and/or turk key offering to selected accounts and vertical markets. 2- builds partnering relationships with the owner, owner representatives or contractor responsib...
Delivery practice manager - applications, professional services join to apply for the delivery practice manager - applications, professional services role at amazon web services (aws) delivery practice manager - applications, professional services join to apply for the delivery practice manager - applications, professional services role at amazon web services (aws) get ai-powered advice on this job and more exclusive features. description the amazon web services professional services (proserve) team is seeking an experienced delivery practice manager (dpm) to join our proserve shared delivery team (sdt) at amazon web services (aws). in this role, you'll manage a team of proserve delivery consultants while supporting aws enterprise customers through transformative projects. you'll leverage your it and/or management consulting background to serve as a strategic advisor to customers, partners, and internal aws teams. description the amazon web services professional services (proserve) team is seeking an experienced delivery practice manager (dpm) to join our proserve shared delivery team (sdt) at amazon web services (aws). in this role, you'll manage a team of proserve delivery consultants while supporting aws enterprise customers through transformative projects. you'll leverage your it and/or management consulting background to serve as a strategic advisor to customers, partners, and internal aws teams. as a dpm you will be responsible for building and managing a team of delivery consultants and or engagement managers working with customers and partners to arch...
Dunnhumby is the global leader in customer data science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. we always put the customer first. our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their customers. with deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be customer first. dunnhumby employs nearly 2,500 experts in offices throughout europe, asia, africa, and the americas working for transformative, iconic brands such as tesco, coca-cola, meijer, procter & gamble and metro. we’re looking for our retail senior client lead who expects more from their career. it’s a chance to become a trusted partner to key clients, building relationships to define and deliver our company goals. it’s an opportunity to deliver dunnhumby’s growth strategy through developing new engagements with grocery retailers, cpg's and other prospects across the region. joining our new business team, you will leverage your strong network to trigger new business opportunities and win sales, pitching our unique and innovative set of customer-first solutions designed for grocery retailers: customer loyalty, customer engagement, category management, price and promotions, data and media monetization. you will manage the new business cycle through prospecting, qualification, needs analysis, stakeholder mapping, pitching and negotiation. once contracts are won, ...
Manager, domain consulting - network security manager, domain consulting - network security 1 week ago be among the first 25 applicants our mission at palo alto networks everything starts and ends with our mission: our mission at palo alto networks everything starts and ends with our mission: being the cybersecurity partner of choice, protecting our digital way of life. our vision is a world where each day is safer and more secure than the one before. we are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. who we are we take our mission of protecting the digital way of life seriously. we are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. from showing up for each other with integrity to creating an environment where we all feel included. as a member of our team, you will be shaping the future of cybersecurity. we work fast, value ongoing learning, and we respect each employee as a unique individual. knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. this includes our flexbenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental ...
About the business: lexisnexis risk solutions is the essential partner in the assessment of risk. within our business services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. our solutions help our customers solve difficult problems in the areas of anti-money laundering/counter terrorist financing, identity authentication & verification, fraud and credit risk mitigation and customer data management. you can learn more about lexisnexis risk at the link below, https://risk.lexisnexis.com about our team: we are a collaborative, inclusive, and globally distributed team passionate about solving real-world problems through technology. we value diverse perspectives, continuous learning, and a supportive environment where everyone can thrive. our team works closely with clients and internal partners to deliver impactful solutions that drive innovation and trust. about the role: as a senior technical solutions consultant, you will lead the implementation of lexisnexis risk solutions' products across various delivery channels (e.g., xml, web services, cloud, hosted web applications). you’ll work with clients from diverse industries—including financial services, healthcare, government, and insurance—providing expert guidance and third-level technical support to ensure successful integration and long-term value. this role combines technical expertise with a consultative approach, helping clients solve complex challenges while contributing to continuous...
We are looking for a program manager to oversee the successful delivery and performance of our staff augmentation teams deployed to support our client’s strategic initiatives. this role is critical to ensuring alignment between internal operations and client expectations, driving team productivity, and maintaining high-quality service delivery. you will act as the primary liaison between our delivery teams and client stakeholders, ensuring smooth onboarding, operational excellence, and long-term engagement success. key responsibilities: client relationship management serve as the main point of contact for client stakeholders regarding delivery updates, escalations, and strategic alignment build strong, trust-based relationships with client leadership and delivery leads delivery oversight monitor the performance of consultants across multiple accounts or projects ensure teams meet kpis, timelines, and delivery expectations facilitate onboarding/offboarding processes in collaboration with client and internal teams team & resource management support staffing plans, rotations, and replacements as needed conduct regular check-ins and performance reviews with consultants drive engagement and retention through proactive people management operational coordination own reporting, dashboards, and delivery metrics align with recruiting and talent teams to forecast and plan future needs ensure compliance with client processes, systems, and security protocols identify potential risks early and develop mitigation plans coordinate with cross-functional teams to resolve issues quickly and e...
Customer success manager – latam (remote) customer success colombia intermediate full-time description we’re looking for an exceptional customer success manager to join our latam team. this is a strategic and highly analytical role for someone who thrives in customer-facing environments, understands the complexity of retail, and is passionate about creating long-term value through data-driven insights. if you're a natural problem solver with a strong consulting background, fluent in english, and excited to work in a fast-paced saas company, this might be the perfect fit for you. what you will do own and manage a portfolio of customers across latam, guiding them from onboarding through full adoption act as the primary point of contact for clients, building trust at all levels, including executive stakeholders lead customer-facing meetings, business reviews, and technical deep dives use your analytical skills to uncover insights, improve product usage, and demonstrate roi ensure client success by aligning implementation and value realization with business goals collaborate with cross-functional teams (product, bi, solutions engineering) to ensure smooth delivery identify expansion opportunities and areas for optimization based on data travel domestically within the latam region as needed requirements strong analytical background with proven experience in bi, sql, and data storytelling hands-on experience with bi tools – required familiarity with saas environments – required prior experience working in a product company – a strong advantage deep understanding of the retail ind...
The role: reporting to the regional manager and working closely with other managing leaders, you will bring your knowledge to contribute with new approaches to processes and strategies and raise the operation of the country in terms of market profile, design and project quality, and client relationship ownership. as a managing director in charge of overall day-to-day management of the office, you will be responsible for: monitoring and evaluating the efficiency and effectiveness of the office relating to all staff, business, and financial operations. oversighting budgets, profitability targets, billing, and fee operations to ensure all financial activities are consistent with policies and procedures. working in collaboration with leaders in the region to give strategic guidance and direction to multiple teams and projects through all phases, and control all all-business operations to achieve long-term goals. building client trust and loyalty, maintaining positive client relationships with all projects. developing business strategies and value propositions to prospect, build, and maintain relationships with clients according to their goals and objectives. achieving client satisfaction, attending client meetings and reviewing the design to ensure the highest quality documentation. supporting closely with the regional marketing team to ensure business development, market visibility, and network proactively to achieve additional local and regional opportunities. providing a creative, positive, innovative, and open-door policy environment to allow employees to ...
Your role and responsibilities required education technical diploma preferred education technical diploma required technical and professional expertise about business unit ibm consulting is ibm’s consulting and global professional services business, ...
Required education technical diploma preferred education technical diploma required technical and professional expertise about business unit ibm consulting is ibm’s consulting and global professional services business, with market leading capabilitie...
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