Ot expert analyst. cartagena date: mar 8, 2025 city: sant just desvern country: spain (es) requisition number: 38518 about the role. an ot expert analyst works closely with local site automation engineers, regional automation working groups, and inte...
Senior c+ engineer. rust since our beginnings in 2017, we've grown to be a leading change-maker in the digital asset space, renowned for our partnerships and innovation. today, we rock with over 180 team members around the world. our diverse team hai...
In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. network with us and network the world! ruckus networks, a commscope business, is looking to add an inside sales account manager to support the ruckus team sales in bogota, colombia. how you'll help us connect the world you will work closely with the ruckus field sales teams and management to identify targets that will grow our business and position our solutions. the scope includes generating new business with end-users through our ecosystem of partners: channel distributors, installation business partners, consultants, engineers, general contractors, and integrators. you will make an impact by supporting our field sales and ecosystem partners to discuss project opportunities and leading efforts to see these opportunities through to completion. qualifying new business leads from publications and digital sources, then forwarding them to the appropriate teams. utilizing internal resources for product expediting, pricing, technical support, etc., to meet customer expectations. managing opportunities and account planning using crm tools. implementing the commscope sales methodology effectively. following up on inbound leads generated by external tools. completing call-out campaigns and cold calling outbound clients. overcoming customer objections. researching and developing sales opportunities, creating, and delivering qualified opportunities. maintaining and expanding our database via d365 and sfdc. ensuring timely follow-up with calls to action and complete profile informati...
Keep networks running. keep businesses unstoppable. our client, cato networks, is the world’s first company to converge enterprise networking and security into one cloud-delivered sase platform —redefining how global businesses stay connected and secure. with over $773m raised, a $3b+ valuation, and 1,800+ enterprise clients, they’re not just a tech company—they’re a category creator. what sets cato apart? a fast-paced, future-facing environment where your growth is the mission, not a perk. here, cybersecurity is more than defense—it’s innovation at scale, built by people who love the challenge. shape the cloud. secure the world. be part of our client’s team as a noc engineer , where you’ll play a critical role in ensuring seamless and secure network operations. you’ll help maintain system uptime, monitor alerts, and work closely with internal and external teams to keep everything running at peak performance. the setup: what you can expect from this role employment type: indefinite-term contract shift schedule: monday to friday | 9:30 am – 6:30 pm or 10:30 am – 7:30 pm work arrangement: onsite | bogotá or medellín what you’ll be powering up (key responsibilities) own and manage uptime and functionality of production systems troubleshoot and resolve system/network issues efficiently monitor netops alerts during business and off-hours track system status to flag risks and growth opportunities escalate incidents to dev teams as needed to avoid impact coordinate with external vendors (e.g., carriers, sms providers) provide high-tier support to tier 1–3 custome...
Req id: 313539 ntt data strives to hire exceptional, innovative and passionate individuals who want to grow with us. if you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. we are currently seeking a application support senior associate to join our team in bogota d.c., distrito capital de bogotá (co-dc), colombia (co). actividades: - proveer el soporte y gestión a los requerimientos elevados por los países en sus operaciones en línea y en batch, por correo, teléfono o casos service now. - dar respuesta a los requerimientos recibidos dentro de los tiempos establecidos y con la calidad esperada. - cumplir con las políticas, requerimientos y estándares, como los siguientes, aunque no limitándose a: information security para los accesos autorizados a los diferentes sistemas e instalaciones, problem and incident management, change management, política de ausencia obligatoria, etc. - cumplir con los horarios de ejecución de los servicios correspondientes a los procesos, entrega de archivos y reportes para cada uno de los países de acuerdo al schedule establecido. - escalar los problemas detectados en el procesamiento a las listas de escalamiento entregadas por cada país y localmente al manager del command center dejando el registro de la gestión realizada dentro del inc abierto para este fin. - registrar los resultados de los trabajos ejecutados en la lista de chequeo y registrar las novedades en la bitácora, por cada turno y por cada país. - producir los reportes de operación por cada turno y publicarlo como está establecido. - coordinar ...
Job title: intake specialist location: remote (work from anywhere) about the role:
we are seeking a motivated and organized intake specialist to join a criminal defense law firm. the ideal candidate will have prior experience as an intake specialist or receptionist, possess exceptional customer service and people skills, and thrive in a structured and fast-paced environment. if you are highly organized, empathetic, and a strong communicator, we encourage you to apply.
responsibilities: serve as the first point of contact for potential clients, ensuring a positive and professional experience. gather and document detailed information from potential clients regarding their legal needs. maintain accurate records in the firm's case management system. schedule consultations and coordinate with attorneys and other team members. handle client inquiries and provide updates as needed. uphold confidentiality and demonstrate empathy when working with sensitive client information. qualifications: prior experience as an intake specialist, receptionist, or in a similar client-facing role (legal industry experience preferred). exceptional customer service and interpersonal skills. strong organizational skills and attention to detail. ability to multitask and prioritize in a fast-paced environment. proficiency in using office software and case management tools. benefits: connectivity bonus: support for reliable internet access. laptop provided: all necessary tools to perform your role effectively. salary in usd: competitive and stable compensation. work from anywhere: the flexibility ...
Job description and responsibilities as a member of network operations l1 support team, the sr. application analyst has the primary responsibility for monitoring the corporate visa networks and providing first level response to assist in the mitigation or elimination of issues affecting network connectivity and impacting our clients or the visa brand. the preferred candidate will need to possess strong technical and analytical abilities, to effectively monitor and support network connectivity on critical systems, resolve a high number of reported issues without need for escalation or assistance. should possess the ability to multi-task in a fast-paced environment and often act as the first point of contact with visa customers. essential functions track, update and resolve all assigned incidents, changes, and problem tickets via the ask now management system, ensuring that documentation is thorough, accurate and meets a standard of high quality. proactively monitor, recognize, analyze, isolate and resolve documented hardware and software problems utilizing a variety of hardware and software testing tools and techniques. properly escalate incidents in a timely manner per support guidelines and procedures. liaise with l2 support groups and development groups to collaborate on the resolution of incidents and problems. follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels. act as the support advocacy for visa clients, who are comprised of consumers, businesses, financial institutions, internal groups, and ...
Staff4me is currently looking for a skilled and dedicated wifi support engineer to join our team. as a wifi support engineer, you will be responsible for providing technical support and troubleshooting assistance for wifi-related issues. you will collaborate with clients and cross-functional teams to deliver reliable and high-performance wifi solutions. responsibilities provide technical support and troubleshoot wifi network issues for clients ensure the stable and optimal performance of wifi networks configure and manage wifi access points, controllers, and related network equipment perform site surveys to assess wifi coverage and identify potential issues analyze and resolve network connectivity and performance issues collaborate with network engineers and other stakeholders to integrate wifi networks with existing infrastructure stay up-to-date with the latest wifi technologies and solutions maintain documentation of network configurations, changes, and incidents provide training and technical guidance to clients and other team members conduct regular performance monitoring and reporting of wifi networks requirements 3-5 years of experience as a wifi support engineer or similar role experience with ruckus is a must previously worked with guestek strong knowledge of wifi technologies, protocols, and standards experience in configuring and managing wifi access points, controllers, and related equipment solid understanding of network security principles and best practices proficient in conducting site surveys and performing networ...
No relocation assistance offered # 161001 - cali, valle del cauca, colombia resume of the position: this position plays an integral role in the it infrastructure services. ensure effective troubleshooting and 2nd level resolution of technology issues, deployment and setup of personal computers (software, hardware and peripherals). key contact to respond to, analyze, provide and follow-up on infrastructure service problems and inquiries. responsibilities: technical support and troubleshooting: support all infrastructure incidents including desktops, laptops, lan connectivity, wireless connectivity, and network printers. troubleshoot hardware and software issues reported by users. ensure timely follow-through on problem determination, prioritization, resolution, documentation and closure of reported issues. relationship management and communication: provide comprehensive support to employees at all levels, including senior executives, by translating and simplifying technical information for non-technical users. build and maintain positive and productive relationships with co-workers and customers. contribute to special projects, ad-hoc committees, inter-departmental committees, and professional organizations in determining the impact of related projects. continuous improvement and innovation: grasp technical concepts quickly and apply learnings based on global git standards. research new technology and make recommendations to modify colgate standards. devise and recommend inventive and creative solutions to solve complex infrastructure problems. understand and utilize pro...
La empresa sgs colombia s.a.s. - c&p; - connectivity and products busca a un profesional para realizar las siguientes actividades: resumen del empleo ejecutar las actividades de "revisión", es decir los informes de resultados de procesos de certificación de acuerdo con la información suministrada. descripción del trabajo de acuerdo con el reglamento técnico retie, retilap y retiq, se requiere que el tecnólogo o ingeniero electricista realice las siguientes funciones: evaluación y análisis de la información proporcionada. preparación de informes de resultados de procesos de certificación. mantenimiento de registros y documentos pertinentes. requisitos para desempeñar este cargo, se requiere: título académico de tecnólogo en electricidad o ingeniero electricista. conocimientos y experiencia en el área de certificación y regulaciones técnicas. habilidades analíticas y comunicativas efectivas. instructucciones se espera que el candidato tenga una buena comprensión de los reglamentos técnicos retie, retilap y retiq, así como habilidades para trabajar de manera independiente y realizar tareas bajo presión. no se especifica salario....
About the role
we are looking for someone with a deep understanding of api integrations, automation, and enterprise workflows. this role is specifically focused on designing and supporting complex api-driven integrations, primarily for our enterprise customers. this role requires hands-on problem-solving, the ability to develop automation scripts or api workflows (e.g., etl flows), and in-depth api expertise to support both internal teams and external partners in executing seamless integrations.
what you will do
work directly with enterprise customers to understand their technical needs, document requirements in sows, and provide guidance on integrating our system with theirs. plan and outline integration workflows to define each use case and possible scenarios lead and manage api integrations, proactively anticipating and troubleshooting technical issues and ensuring a smooth onboarding experience for customers. collaborate with solutions consultants and internal technical teams by coaching on technical communication with customers and translating business requirements into actionable solutions. build automation scripts or lightweight integrations (e.g., etls, cron jobs) to facilitate api connectivity where needed, synchronizing with our development team to do so. about you
skills and qualifications
2+ years of experience in a technical solutions, pre-sales engineering, or api integration role. strong expertise in restful apis and web services, including hands-on coding and automation (e.g., etls for data ingestion, transformation techniques, d...
Keyrock bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the senior c++ engineer - trading role at keyrock keyrock bogota, d.c., capital district, colombia 3 weeks ago be among the first 25 applicants join to apply for the senior c++ engineer - trading role at keyrock get ai-powered advice on this job and more exclusive features. senior c++ engineer - rust since our beginnings in 2017, we've grown to be a leading change-maker in the digital asset space, renowned for our partnerships and innovation. today, we have over 180 team members worldwide, representing 42 nationalities, with backgrounds ranging from defi natives to phds. our team is predominantly remote, with hubs in london, brussels, and singapore, and we regularly host online and offline meetups. we trade on more than 80 exchanges and work with a wide array of asset issuers. as a well-established market maker, our expertise has led to rapid expansion. our services include market making, options trading, high-frequency trading, otc, and defi trading desks. we are pioneers in adopting rust for algorithmic trading and actively promote its use in the industry. we support web3 startups through our accelerator program, inject liquidity into defi, rwa, and nft protocols, and drive industry progress through research and governance initiatives. at keyrock, we're actively building the future of digital assets. mission statement we seek a rust or c++ engineer with trading experience to join our options high-frequency trading (hft) team . our tech stack includes rust, node.js, and...
Stronger signals, stronger solutions. ekahau dominates the wireless networking industry by delivering top-tier wi-fi design and optimization tools used globally. their innovative approach transforms challenging wireless landscapes into hubs of seamless connectivity. at ekahau, the fusion of cutting-edge technology and passionate expertise fosters an environment where talent grows, ideas flourish, and every connection counts toward global wireless excellence. job description as an account manager, you will manage key client relationships, provide technical support, and ensure optimal use of ookla’s product suite. this role requires technical expertise, account management skills, and the ability to engage with c-level executives while driving issue resolution and identifying growth opportunities in a fast-paced environment. job overview employment type : indefinite term contract shift : monday to friday, 9 to 6 east work setup : remote / work from home your daily tasks serve as the primary point of contact for ookla’s most valued customers in latam. build and strengthen relationships across customer business and technical teams. educate, train, and support clients to ensure optimal use of ookla’s products. troubleshoot technical and business issues, escalating when necessary. engage with directors and c-level executives to support their business needs. partner with sales teams to review account health and identify growth opportunities. act as a customer advocate within ookla, ensuring client needs are met. participate in customer meetings (onsite or virtual). continuously dev...
Join us to apply for the arquitecto cloud aws role at neoris neoris is a digital accelerator that helps companies enter the future. with over 20 years of experience as digital partners to some of the world's largest companies, we have a team of more than 4,000 professionals across 11 countries. our multicultural startup culture fosters innovation and continuous learning to develop high-value solutions for our clients. we are seeking an arquitecto cloud aws . key responsibilities design and evolve solution architectures to meet organizational needs, acting as a bridge between it and business. drive, design, and implement architectures aligned with organizational guidelines. build reference architectures and conduct proof-of-concept tests to ensure s3 architecture standards. ensure security guidelines are followed by solution architects, developers, and devsecops teams. define, govern, update, and lead the roadmap towards the organization's target architecture. continuously research current and emerging technologies to close gaps and improve practices. propose changes to solution and reference architectures as needed. create solution prototypes to validate proposed reference architectures. requirements experience in event-driven architecture and microservices. knowledge of enterprise architecture. experience with java (spring boot), node.js, python; go is desirable. aws solution architect associate certification is desirable. experience in cloud security and identity management, including: iam: roles, policies, identity center. aws organizations: tag policy, scp, aws config. ...
Edged spain-portugal has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that's on a journey to transform the world's data center infrastructure. we are seeking a data center network & ot engineer to join our spain-portugal team, working directly with our regional network manager and data center site managers, focusing on data center network & connectivity. edged is highly selective about the people we bring on board because our mission depends on it. progress happens quickly, and we must be able to trust one another to be transparent, communicative, strategic, reliable, and driven. we seek ultra-creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. we offer flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value. key responsibilities include but are not limited to: ensure implementation plans, test plans, and project timelines for network projects are completed to our standards. lead and supervise a team or supplier installing, maintaining, and decommissioning network and server hardware. manage the interconnection between data centers: report & management capacity of physical traces between data centers. oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience. conduct long-haul evaluation and schedule development with cost certainty for last mile coordination and level 3 incident attention....
Reboot monkey is a global leader in it solutions, specializing in data center management that simplifies your it operations. we provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. we’re seeking skilled freelance data center technicians to join our growing team. if you have expertise in data center operations and want flexible work, we’d love to hear from you. job overview: as a freelance data center technician, you will play a key role in delivering on-demand support to our global data centers. your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. we’re looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. in this role, you’ll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence. key responsibilities: install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center. monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain ser...
Sportserve is part of a distinguished group of b2c sports betting and b2b sportsbook technology companies, dedicated to delivering top-tier sports betting experiences and casino products globally. alongside sportion, techspirit, standard focus, and sportelligent, we are the driving force behind the renowned sports betting company and our flagship brand, dafabet. since initiating our global hiring campaign, we now employ over 2,000 people worldwide, offering diverse career opportunities in technology, trading, operations, and media. we pride ourselves on our diverse, international culture that embraces the global community and acts locally. we provide office-based, hybrid, and remote work options on permanent and consultancy contracts worldwide, establishing ourselves as a truly global employer of choice. what you'll be getting up to: we are seeking a talented lead cloud center of excellence (ccoe) engineer to join our global technology team. this role offers a challenging, fast-paced, and exciting environment with ample opportunities to influence cloud strategy, promote best practices, and ensure the efficient operation of our cloud ecosystem. as part of the cloud center of excellence, you will play a pivotal role in shaping and executing our cloud strategy. your responsibilities will include designing, implementing, and scaling cloud services, fostering automation and optimization, and ensuring alignment across teams. you will drive standards for monitoring, alerting, and security to maximize the value of cloud technologies for our customers. this will involve close collab...
Second spectrum is a sports emmy-winning data & tech company that is building the next way of seeing sports by capturing and producing the highest quality data and innovative content for many of the world’s largest leagues and media partners, such as the nfl, nba, mlb, english premier league, espn, amazon, and cbs sports. we are pushing the boundaries of deep tech -- machine learning, computer vision, big data, augmented and virtual reality. our passion for cutting-edge design and decades of experience playing college and professional sports is an equal part of the magic that brings unique and innovative products to life. these products have helped second spectrum partners to multiple nba championships, to win matches on football pitches around the world, to entertain and educate millions of fans on tv and digital. we're just getting started. in 2021, second spectrum was acquired by genius sports. powered by an incredibly driven and ambitious team, second spectrum is the place to work if you’re interested in cutting edge technology in sports. our innovative and dynamic environment emphasizes opportunities for motivated individuals to maximize their growth and impact. what will you do? genius sports and second spectrum offer an amazing opportunity for hard-working and committed people to join our team as a sports data operator! this role sits within the second spectrum team. as a sports data operator, your responsibilities include collecting and monitoring teams, lineups, and players using specialized software, tracking performance, and providing feedback to game managers. i...
Sportserve is part of a distinguished group of b2c sports betting and b2b sportsbook technology companies, dedicated to delivering top-tier sports betting experiences and casino products globally. alongside sportion, techspirit, standard focus, and sportelligent, we are the driving force behind the renowned sports betting company and our flagship brand, dafabet. since initiating our global hiring campaign, we now employ over 2,000 people worldwide, offering diverse career opportunities in technology, trading, operations, and media. we pride ourselves on our diverse, international culture that embraces the global community and acts locally. we provide office-based, hybrid, and remote work options on permanent and consultancy contracts worldwide, establishing ourselves as a truly global employer of choice. what you'll be getting up to: we are seeking a talented lead cloud center of excellence (ccoe) engineer to join our global technology team. this role offers a challenging, fast-paced, and exciting environment with ample opportunities to influence cloud strategy, promote best practices, and ensure the efficient operation of our cloud ecosystem. as part of the cloud center of excellence, you will play a pivotal role in shaping and executing our cloud strategy. your responsibilities will include designing, implementing, and scaling cloud services, fostering automation and optimization, and ensuring alignment across teams. you will drive standards for monitoring, alerting, and security to maximize the value of cloud technologies for our customers. this will involve close co...
Job opportunity: talent care specialist at glt logistics join glt logistics, a miami-based third party logistics company founded in 2002, dedicated to developing innovative logistics and transportation solutions to simplify inland freight shipping, reduce costs, and improve carrier services. as a member of our team, you'll enjoy benefits such as increased vacation days (seniority-based), recognition programs, partnership discounts, and a collaborative environment. responsibilities: - support the full recruitment cycle, including job posting, scheduling interviews, reference checks, and assisting with job offers. - design and implement creative sourcing strategies via online platforms, social media, networking, and referrals. - conduct pre-screenings, interviews, and assessments to ensure the best candidate-role fit. - maintain accurate records of recruitment activities to streamline processes. qualifications: - degree in business administration, psychology, or related field. - at least one year of recruiting experience. - proficiency in english (b2 level or higher). - availability for a full-time, indefinite contract, monday to friday, 7:30 am - 5:30 pm. - salary: 3,050,000 cop plus connectivity support of 430,000 cop. join us at glt logistics for a fulfilling career with comprehensive benefits. we look forward to welcoming you! #j-18808-ljbffr...
In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. commscope is looking to add principal technical support engineer commscope’s network, indoor cellular & security solutions, which focuses on enabling wireless and wired connectivity across sophisticated and multifaceted networks. it offers dedicated engineering and customer service and support resources to our customers across a spectrum of verticals including - hospitality, education, hard-working cities, government, venues, service providers and more. the team ruckus networks customer support and services (css) is a globally distributed team functioning with a unified operations model. we are excited to be modernizing our business with a clear focus on the customer’s experience. how you'll help us connect the world ruckus networks, a commscope company, is a global innovator in wireless and switch networking technology. customer support team is committed in delivering outstanding customer experience to our customers. we are looking for a highly authoritative principal technical support engineer who can perform the duty with minimal direction and possesses strong wireless with knowledge of l2/l3 switch networking and system troubleshooting skills. a candidate must have strong interpersonal skills, experience in interacting and building rapport with customers management and technical team. key responsibilities: responsible for promptly troubleshooting, isolating a root cause and providing a resolution to customers critical technical issues. required to get along wi...
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. david kennedy recruitment is working with a young financial/fx company led by a management team with over 20 years of experience. their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. currently looking to hire a junior fx dealer.
position: junior fx dealer
location: remote from anywhere in the world employment type: service agreement/self-employment (no employment contract option available) remuneration: fixed monthly payment.
responsibilities:
monitor and manage real-time trading activity across trading platforms and infrastructure. execute risk management and hedging strategies in line with defined exposure and profitability thresholds. assist in overseeing liquidity streams and optimizing pricing spreads. monitor electronic trading sessions and escalate any connectivity or data-related issues. maintain accurate trade records, reconcile transaction data, and prepare end-of-day reports. identify and escalate irregular trading patterns, including potential latency or toxic flow issues. support the ongoing improvement of pricing and execution logic through configuration tools or routing rules. collaborate with technical teams on system configurations and message testing. communicate with external partners on operational or trading-related matters when required.
requirements:
native or fluent in english(c1 leve...
Overview you will join and immediately contribute on the team that supports one of quorum’s applications. responsibilities using a variety of tools and technologies to perform some aspects or phase of full lifecycle of software development:work directly with subject matter experts to identify and document requirements for any changecreating detailed designs of new functionality or incremental enhancementscoding of new functionality and incremental enhancements using a variety of tools/languagesdefining and creating manual or automated test cases and executing themperformance tuningtroubleshooting cause of problems or source of defects and recommending changes to addresscreating automated installation & deployment packagesdocumenting system behavior and system architectureparticipating in agile project planning, management and improvement collaborating with others on the team to improve overall product quality and development & support efficiency providing guidance, mentoring, and training to others on the team and other duties as assigned. requirements bachelor’s degree in computer science or related field or higher-level education equivalent academic experience (0 years work experience required) with application development with design, development, implementation, and support experience, including the following: reactjs strong understanding of object-oriented concepts and .net framework ability to troubleshoot and isolate/solve bugs, connectivity issues, or os related issues ability to write sql queries and stored procedures in mssql experience working with source control...
Job description built for experts ready to own mission-critical infrastructure. in a world where uptime is everything, our client, altanora, delivers. this north american it solutions leader powers enterprise performance through cutting-edge virtual desktop infrastructure, endpoint management, and cloud services. since 2006, they've scaled businesses with secure, high-availability systems backed by elite certifications and deep partnerships—think citrix, microsoft, vmware. what sets them apart? a culture hard-coded for innovation, accountability, and clarity. if you're fluent in infrastructure and ready to engineer impact, this is where your next-level career compiles. what you’ll be doing be part of our client’s team as a senior infrastructure backup and cloud admin , where you'll manage and optimize cloud infrastructure, ensure data protection, and resolve critical incidents across a high-demand msp environment using azure, veeam, vmware, and more. quick snapshot employment type: indefinite term contract shift: monday to friday, 8 am – 5 pm (col time) work setup: onsite – bogotá or medellín your day-to-day: what you’ll handle implement and optimize veeam solutions to ensure data backup, rapid recovery, and business continuity during incidents install and configure infrastructure in an msp environment, integrate microsoft servers, veeam for data protection, and azure cloud services manage active directory, sql, microsoft defender, and entra id for system and security administration administer and maintain physical and virtual environments through diagnosti...
Job description keep networks running. keep businesses unstoppable. our client, cato networks, is the world’s first company to converge enterprise networking and security into one cloud-delivered sase platform —redefining how global businesses stay connected and secure. with over $773m raised, a $3b+ valuation, and 1,800+ enterprise clients, they’re not just a tech company—they’re a category creator. what sets cato apart? a fast-paced, future-facing environment where your growth is the mission, not a perk. here, cybersecurity is more than defense—it’s innovation at scale, built by people who love the challenge. shape the cloud. secure the world. be part of our client’s team as a noc engineer , where you’ll play a critical role in ensuring seamless and secure network operations. you’ll help maintain system uptime, monitor alerts, and work closely with internal and external teams to keep everything running at peak performance. the setup: what you can expect from this role employment type: indefinite-term contract shift schedule: monday to friday | 9:30 am – 6:30 pm or 10:30 am – 7:30 pm work arrangement: onsite | bogotá or medellín what you’ll be powering up (key responsibilities) own and manage uptime and functionality of production systems troubleshoot and resolve system/network issues efficiently monitor netops alerts during business and off-hours track system status to flag risks and growth opportunities escalate incidents to dev teams as needed to avoid impact coordinate with external vendors (e.g., carriers, sms providers) provide high-tier support t...
Job description visa corporate it (cit) group has embarked on a major transformation journey. we are transforming ourselves into a true engineering organization where we put customer experience first. with this in mind, we are consolidating our level 1 support teams across corporate it into a single organization and rethinking the way we provide level 1 support to all end users. as a member of the end user support help desk team, the associate help desk analyst will be responsible for providing exceptional end user experience while providing support for it services and apps. reports to: it service desk team lead responsibilities: ensures customer satisfaction by providing timely response and resolution to contacts made to the service desk from different support channels. ensures that contacts are logged with complete information into the ticketing tool and assigned with appropriate category and priority. performs diagnosis using documented procedures, troubleshooting techniques and approved tools. keeps customers proactively updated on the status of their tickets. assigns tickets - that are not resolvable by the service desk - to the correct resolver groups or vendors. notify management about reported - or potential - major incidents. confirms customer satisfaction before closing a ticket. continuously learn and train about new technologies and products supported by the service desk. contribute to activities that keep knowledge base articles up to date. meet and exceed individual performance goals. participate on problem management activities and continual service improve...
Location : bogotá, colombia (hybrid) only resumes in english will be considered telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. telesign’s apis connect some of the world’s largest brands with their consumers to deploy rapid and critical communication. the reliability of our messaging platform serves as a foundation for our customers’ mobile communication and operations. our role in messaging operations is to proactively look at worldwide routing patterns, define the optimal routing profile per customer, monitor message delivery rates, and general connectivity performance across our many messaging paths. the ideal candidate must be able to connect the dots across disparate data points, troubleshoot, investigate, and use judgement while providing real-time support, detailed guidance, and recommendations to support our customer’s routing needs. you will be working cross functionally with various teams including carrier partnerships, service quality, business enablement, and customer success. you will be working with an experienced international team dedicated to improving messaging performance and profiling our underlying interconnectivity based on quality vs. cost. the role is a critical position, and strategic in refining telesign’s messaging ope...
We are searching for a new technical product manager! this candidate will work closely with engineering, presales, marketing, and sales teams to define and analyze product requirements and collaborate with in-country technical and product teams to en...
Overview who we are: ever wonder who brings the entertainment to your flights? panasonic avionics corporation is #1 in the industry for delivering inflight products such as movies, games, wifi, and now bluetooth headphone connectivity! how exciting w...
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