**native or near native english only.** **work from home - anywhere in colombia** redvalley, the coolest bpo company in medellín, is seeking a bubbly and trustworthy secretary to help our us client, american solar repair, to handle the incoming calls for the company and either triage or arrange their services. our new secretary is a crucial component of the business. as the first point of contact with the company, the secretary builds the bridge between our company and our customers by facilitating the communication needed for our operations to thrive. american solar repair is a nationwide solar repair and maintenance provider for homeowners. we are certified to meet the most complex standards of solar service help, and we are committed to consistently deliver the highest-quality, long-lasting workmanship for our solar panels owners. **what you’ll be doing**: - acting as the first point of contact for the company, listening to what the customer needs and sharing information on who we are and how we can help. - triaging incoming calls, transferring to the appropriate department as needed. - inquiring what the needs of incoming callers are and communicating these to the applicable team for action. - developing and maintaining positive professional relationships with potential clients. - scheduling meetings with potential and current clients, updating our crm platform and customer portal with contact attempts, updating internal scheduling tracking spreadsheets as required. - meeting with the operations team to strategize on daily scheduling conflicts, resolution...
Buscamos **auxiliar logistico** tecnico o tecnologo del sena o equivalente en carreras afines 2 años de experiência comprobada contrato a termino indefinido salario $ 1.630.000 aux de transp. $ 162.000 total $ 1.792.000 mosalidad presencial jornada de lunes a viernes tipo de puesto: tiempo completo, indefinido salario: hasta $1.792.000 al mes...
Job summary: as a sr. accounts receivable clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. this position requires strong ar expertise, attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders. **responsibilities**: - generate accurate and timely client invoices based on contract terms and billing schedules. - review and verify invoices for accuracy, completeness, and adherence to company policies. - coordinate with internal teams to obtain necessary information for invoicing. - address client inquiries related to invoices promptly and professionally. - monitor and manage outstanding receivables for multiple client accounts. - investigate and resolve discrepancies or issues related to payments and client accounts. - maintain accurate records of client payments, adjustments, and collection activities. - collaborate with clients to establish and communicate payment terms and schedules. - monitor and analyze cash flow trends and aging reports to identify potential collection issues. - recommend and implement strategies to improve cash flow and reduce delinquency rates. - properly prepare needed financial and operational reports for all transactional activities, as required and in accordance with client procedures. - build and maintain positive ...
Job summary: the individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. the individual will be responsible for all related tasks associated with invoice and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. responsibilities including working with the migration team on the transition of bpo functions from the various markets. **responsibilities**: - process and code invoices accurately and efficiently, ensuring adherence to company policies and procedures. - review and verify invoices for appropriate documentation and approvals. communicate with vendors and suppliers to resolve any discrepancies or issues related to invoices or payments. - prepare and process payment batches, including checks, wire transfers, and electronic payments, while ensuring accuracy and timeliness. - reconcile vendor statements and resolve any outstanding balances or discrepancies. - maintain accurate and organized financial records, including invoices, payment documents, and related correspondence. - assist in month-end and year-end closing processes, including reconciling accounts payable transactions and preparing reports as needed. - collaborate with other departments, such as purchasing and receiving, to ensure proper documentation and approval for purchases. - respond to internal and external inquiries reg...
Job summary as a sr. accounts receivable clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. this position requires strong ar expertise, attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders. responsibilities generate accurate and timely client invoices based on contract terms and billing schedules. review and verify invoices for accuracy, completeness, and adherence to company policies. coordinate with internal teams to obtain necessary information for invoicing. address client inquiries related to invoices promptly and professionally. monitor and manage outstanding receivables for multiple client accounts. ensure timely and accurate application of payments received. investigate and resolve discrepancies or issues related to payments and client accounts. as a subject matter expert, provide support and coaching to the more junior ar clerks with inquiries related to the ar process. follow up with clients on overdue payments through calls, emails, or other communication channels. maintain accurate records of client payments, adjustments, and collection activities. collaborate with clients to establish and communicate payment terms and schedules. monitor and analyze cash flow trends and aging reports to identify potential collection issues. rec...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/bpo environment, within order ...
We are looking for an operations supervisor to join our team at a global service company! at our company, we believe leadership goes beyond managing teams—it’s about inspiring, challenging, and helping people grow. that’s why we’re seeking an operations supervisor with energy, a passion for customer service, and a drive for continuous improvement. if you thrive on challenges, love motivating others, and want to make an impact in a dynamic environment, this opportunity is for you. additionally, take advantage of the wide range of benefits we offer, including: free english and excel courses for you and a family member access to a compensation fund exclusive discounts, and much more! schedule: monday to friday – full availability note: candidates residing in other cities in colombia who are open to relocating to medellín will receive financial support for accommodation during their first month of stay. what we’re looking for: a passion for problem-solving and developing innovative solutions. a self-starter who strives for excellence in everything they do. motivation to challenge yourself and those around you. a strong sense of responsibility and integrity. a positive attitude and enthusiasm for your work. a commitment to continuous learning and personal growth. a dedication to delivering outstanding customer service and memorable experiences. the ability to work with diverse individuals and foster teamwork. an appreciation for celebrating small achievements along the way. your responsibilities: lead a team of 12 to 18 people, motivating and developing them to reach their full ...
1 day ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from salestrategy building high-performing teams | bilingual talent acquisition specialist | psychologist | recruitment analyst | human resources | talent acquisition… dispatcher (on site) must: we invite candidates who reside in medellín only. about salestrategy: we believe that great service starts with great people. we are dedicated to building a strong, motivated team that works hand in hand to exceed our clients’ expectations every day. we are a bpo specializing in outsourced solutions, and we're looking for a stellar dispatcher to join our team in medellín, who will play a pivotal role in our continued success. the role: the dispatcher will be integral to our operations, meticulously managing data entry, vendor onboarding, and client relations. this individual will be expected to uphold the highest standards of accuracy, timeliness, and professionalism. key responsibilities: execute precise data entry tasks, ensuring timely verification and updates to account managers. efficiently manage the intake and processing of vendor insurance and onboarding data, ensuring seamless integration into our tms. problem solves accounts and provides excellent customer service to all clients, vendors, and staff. engage in the development of projects aimed at continuous operational improvement. -through phone call,s negotiate with third-party vendors to secure favorable slas and manage transaction costs effectively. monitor vendor compliance with establ...
Senior accounts receivable clerk location co-bogotá posted date 2 weeks ago(12/28/2023 3:08 pm) job id 2023-3041 # positions 1 category fao job summary as a sr. accounts receivable clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. this position requires strong ar expertise, attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders. responsibilities generate accurate and timely client invoices based on contract terms and billing schedules. review and verify invoices for accuracy, completeness, and adherence to company policies. coordinate with internal teams to obtain necessary information for invoicing. address client inquiries related to invoices promptly and professionally. monitor and manage outstanding receivables for multiple client accounts. ensure timely and accurate application of payments received. investigate and resolve discrepancies or issues related to payments and client accounts. as a subject matter expert, provide support and coaching to the more junior ar clerks with inquiries related to the ar process follow up with clients on overdue payments through calls, emails, or other communication channels. maintain accurate records of client payments, adjustments, and collection activities. collaborate with clients to establish and communicate paym...
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