You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role as an operational care specialist, you will be part of a team responsible for managing and coordinating international shipments. your main tasks include booking transport with our partners, preparing the necessary documentation, and tracking each shipment to ensure everything goes smoothly. your responsibilities as an operational care specialist, you will be part of a team responsible for managing and coordinating international shipments. your main tasks include booking transport with our partners, preparing the necessary documentation, and tracking each shipment to ensure everything goes smoothly.. - to manage and perform all operational activities reliably, accurately and on-time, minimizing overdue tasks, and according to defined customer deliverables - to follow the communication concept for effective communication with stakeholders - to review and clarify ccl instructions if there are conflicts or deviations with regulatory requirements, routing, tt, rate information, or other discrepancies - to immediately report problems, operational disputes or discrepancies to supervisors or managers - to collaborate with all partners/suppliers, gateway, warehouse, customs teams, the rcc, and external parties as needed - to monitor operational performance of carriers and other partners and escalate / create awareness if performance and commitments are not being delivered your skills and...
Construye y promueve excelentes relaciones concolegas, diseña experiencias de clientes que inspiran lealtad. eresel pilar más importante de nuestro éxito. tú marcas la diferencia. your role gestionar el equipo de operaciones documentales delogística marítima de la región para asegurar que la documentaciónesté correcta y autorizada para impresión. el gerente deoperaciones documentales está a cargo de optimizar continuamentelos procesos de coordinación de embarques para brindar unaexcelencia operativa. your responsibilities liderar y direccionarel equipo de atención operativa a su cargo. contribuir en lamejora continua y controles para alcanzar procesos simplificados yrentables. optimizar los procedimientos para garantizar eldesarrollo de kpi's operativos de transporte marítimo. cooperarestrechamente con el servicio al cliente y las operaciones paraobtener conocimiento especializado y recibir comentarios de primeramano. your skills and experiences profesional en negociosinternacionales o carreras afines: logística, negocios y/o comerciointernacional. experiencia en freight forwarding. inglésavanzado. j-18808-ljbffr logistics...
Builds and fosters excellent relationships with colleagues, promotes customer experiences that inspire loyalty. you are the most important pillar of our success. you make a difference. your role the sea logistics healthcare/reefer operational care manager is responsible for managing the healthcare/reefer operational team(s). they are the expert in operational processes and drive a team to provide first-class services according to the global and national sea logistics standards. responsible for operational excellence to support the growth, gross profit and indirect expenses for healthcare/reefer team. oversees and coordinates a team of operations supervisors, team leads and specialists, within the operational care center (occ). takes the lead to optimize the operational process and kpi (key performance indicators) performance within the team. the operations manager ensures that they provide the best operational support for new business opportunities and improve underperforming business and are responsible for driving continuous improvement initiatives across the department. your responsibilities provide leadership and direction to the operational care team, including supervisors, while establishing and maintaining a positive employee experience. ensure that disciplinary and poor performance issues are dealt with quickly and correctly. ensure operational productivity kpi's are achieved or exceeded, while maintaining the highest level of data quality and compliance needs. collaborate with operations management for implementation of any process changes, while drivin...
Builds and fosters excellent relationships with colleagues, promotes customer experiences that inspire loyalty. you are the most important pillar of our success. you make a difference. your role the sea logistics healthcare/reefer operational care manager is responsible for managing the healthcare/reefer operational team(s). they are the expert in operational processes and drive a team to provide first-class services according to the global and national sea logistics standards. responsible for operational excellence to support the growth, gross profit and indirect expenses for healthcare/reefer team. oversees and coordinates a team of operations supervisors, team leads and specialists, within the operational care center (occ). take the lead to optimize the operational process and kpi (key performance indicators) performance within the team. the operations manager ensures that they provide the best operational support for new business opportunities and improve underperforming business and are responsible for driving continuous improvement initiatives across the department. your responsibilities provide leadership and direction to the operational care team, including supervisors, while establishing and maintaining a positive employee experience. ensure that disciplinary and poor performance issues are dealt with quickly and correctly. ensure operational productivity kpi's are achieved or exceeded, while maintaining the highest level of data quality and compliance needs. collaborate with operations management for implementation of any process changes, while driving...
You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role como especialista en operaciones del cliente, brindarás soporte al equipo de atención al cliente mediante la ejecución de tareas administrativas relacionadas con envíos de carga aérea. serás responsable de asegurar que toda la información se registre de manera precisa y oportuna en nuestros sistemas, evitando retrasos causados por datos incompletos o incorrectos. colaborarás con colegas de los centros de servicios compartidos para resolver incidencias internas y garantizarás la correcta gestión de la documentación requerida, cumpliendo con los estándares operativos y normativas legales vigentes de kuehne+nagel. your responsibilities este rol requiere una estrecha coordinación y colaboración con los centros de servicios compartidos para resolver problemas internos que puedan surgir durante el proceso operativo. asegurar que en el momento de cada envío, las cotizaciones estén en su lugar y sean correctas en el sistema qtair, para que puedan procesarse fácilmente los envíos sin ingresar ningún cargo manualmente. recibir, analizar e interpretar los requisitos del cliente y buscar las mejores opciones operativas para satisfacer sus necesidades. manejar las especificaciones del cliente y mantener listas de verificación detalladas para el cliente / carga. gestionar las tareas de importación o exportación dentro del sistema operativo, como por ejemplo ingreso de estatus, cortes de guías, ...
Construye y promueve excelentes relaciones con colegas, diseña experiencias de clientes que inspiran lealtad. eres el pilar más importante de nuestro éxito. tú marcas la diferencia. your role gestionar el equipo de operaciones documentales de logística marítima de la región para asegurar que la documentación esté correcta y autorizada para impresión. el gerente de operaciones documentales está a cargo de optimizar continuamente los procesos de coordinación de embarques para brindar una excelencia operativa. your responsibilities liderar y direccionar el equipo de atención operativa a su cargo. contribuir en la mejora continua y controles para alcanzar procesos simplificados y rentables. optimizar los procedimientos para garantizar el desarrollo de kpi's operativos de transporte marítimo. cooperar estrechamente con el servicio al cliente y las operaciones para obtener conocimiento especializado y recibir comentarios de primera mano. your skills and experiences profesional en negocios internacionales o carreras a fin logística, negocios y/o comercio internacional. experiencia en freight forwarding. inglés avanzado. j-18808-ljbffr...
Construye y promueve excelentes relaciones con colegas, diseña experiencias de clientes que inspiran lealtad. eres el pilar más importante de nuestro éxito. tú marcas la diferencia. your role gestionar el equipo de operaciones documentales de logística marítima de la región para asegurar que la documentación esté correcta y autorizada para impresión. el gerente de operaciones documentales está a cargo de optimizar continuamente los procesos de coordinación de embarques para brindar una excelencia operativa. your responsibilities liderar y direccionar el equipo de atención operativa a su cargo. contribuir en la mejora continua y controles para alcanzar procesos simplificados y rentables. optimizar los procedimientos para garantizar el desarrollo de kpi's operativos de transporte marítimo. cooperar estrechamente con el servicio al cliente y las operaciones para obtener conocimiento especializado y recibir comentarios de primera mano. your skills and experiences profesional en negocios internacionales o carreras a fin logística, negocios y/o comercio internacional. experiencia en freight forwarding. inglés avanzado. j-18808-ljbffr...
You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your rolecomo especialista en operaciones del cliente, brindarás soporte al equipo de atención al cliente mediante la ejecución de tareas administrativas relacionadas con envíos de carga aérea. serás responsable de asegurar que toda la información se registre de manera precisa y oportuna en nuestros sistemas, evitando retrasos causados por datos incompletos o incorrectos. colaborarás con colegas de los centros de servicios compartidos para resolver incidencias internas y garantizarás la correcta gestión de la documentación requerida, cumpliendo con los estándares operativos y normativas legales vigentes de kuehne+nagel. your responsibilitieseste rol requiere una estrecha coordinación y colaboración con los centros de servicios compartidos para resolver problemas internos que puedan surgir durante el proceso operativo. asegurar que en el momento de cada envío, las cotizaciones estén en su lugar y sean correctas en el sistema qtair, para que puedan procesarse fácilmente los envíos sin ingresar ningún cargo manualmente.recibir, analizar e interpretar los requisitos del cliente y buscar las mejores opciones operativas para satisfacer sus necesidades.manejar las especificaciones del cliente y mantener listas de verificación detalladas para el cliente / carga.gestionar las tareas de importación o exportación dentro del sistema operativo, como por ejemplo ingreso de estatus, cortes de guías, p...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role you will manage implementation projects for kuehne + nagel integrated logistics, ensuring execution follows regional and global project management methodologies with risk control mechanisms. the role tracks and reports on progress across process, people, and technology aspects of the project, ensuring alignment with the implementation plan. you will ensure that projects are delivered on time and within budget and provide support during the business development cycle. your responsibilities accountable for implementation projects and resources following il corporate standards creates all the mandatory documents during all phases of the implementation lifecycle (for e.g. initiation: project charter, plan & design: operational design and others as defined in the il implementation toolbox) advocates, manages and coordinates activities related to an approved il solution implementation, in conjunction with other knil functional areas, for all phases of the kn il project lifecycle manage a virtual project team of subject matter experts in it, process engineering, legal, finance, procurement, and operations, across multiple countries develops approaches to capture a particular customer's business requirements, establishes workshop(s) to then execute capture – with real-time consultation with other subject matter experts – of those requirements managing the implementation budget and reporti...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading a team of excellence managers across various regions, overseeing the operational performance of the knil control tower and logistics service providers (lsps), as well as handling business analytics. the position serves as the first point of contact for troubleshooting escalations and collaborates closely with the business manager to develop sops and implement changes. your responsibilities delivery of operational services by coordinating related activities across all control towers against sla development of a strong working relationship between business management and operations aiming for one common target – creating a cohesive team delivering operational excellence point of contact/escalation for customer concerns at the appropriate counterpart level active monitoring of the lsp performance and integration of the existing relationships with the relevant lsps in scope lead regular (monthly, quarterly) management meetings with lsps to identify areas of improvement, track root causes, and define future prevention actions. identify areas of improvement, track root causes and define actions for prevention in the future maintain and update customer sop in close collaboration with business manager your skills and experiences bachelor's university degree in international business or related fields experience in freight forwarding (air, sea, road) experience in ...
You build and promote great relationships withcolleagues, design customer experiences that inspire loyalty. youare the most important pillar of our success. you make thedifference. your role the indexing team leader will effectivelyassist the indexing specialists team in organizing and managingaccounts payable documents to ensure they are easily accessible andaccurately recorded. the indexing team leader must ensure allinvoices are indexed adhere to service level agreements (slas) andmaintain the highest standards of quality while delivering apositive experience for the client. your responsibilities - managethe indexing process and supervise indexing staff. - oversee datamanagement: ensure accurate and timely entry of accounts payabledata into the accounting system, maintaining high standards of dataintegrity. - streamline document organization: develop and enforceefficient indexing and categorization protocols for invoices,receipts, and other financial documents to facilitate quickretrieval. - foster cross-department collaboration: coordinate withthe accounts payable team and other departments to optimizeworkflows and ensure seamless invoice processing and paymentexecution. - drive process optimization: continuously evaluate andrefine accounts payable processes, implementing improvements toenhance operational efficiency and accuracy. - generate reports andevaluate metrics to drive team performance. your skills andexperiences - bachelor's degree in accounting, finance or economics- + 2 years of experience in accounting or finance experience atknowledge or share service...
Construye y promueve excelentes relaciones concolegas, diseña experiencias de clientes que inspiran lealtad. eresel pilar más importante de nuestro éxito. tú marcas la diferencia. your role gestionar el equipo de operaciones documentales delogística marítima de la región para asegurar que la documentaciónesté correcta y autorizada para impresión. el gerente deoperaciones documentales está a cargo de optimizar continuamentelos procesos de coordinación de embarques para brindar unaexcelencia operativa. your responsibilities - liderar y direccionarel equipo de atención operativa a su cargo. - contribuir en lamejora continua y controles para alcanzar procesos simplificados yrentables. - optimizar los procedimientos para garantizar eldesarrollo de kpi's operativos de transporte marítimo. - cooperarestrechamente con el servicio al cliente y las operaciones paraobtener conocimiento especializado y recibir comentarios de primeramano. your skills and experiences - profesional en negociosinternacionales o carreras a fin logística, negocios y/o comerciointernacional. - experiencia en freight forwarding. - inglésavanzado. #j-18808-ljbffr logistics...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading a team of excellence managers across various regions, overseeing the operational performance of the knil control tower and logistics service providers (lsps), as well as handling business analytics. the position serves as the first point of contact for troubleshooting escalations and collaborates closely with the business manager to develop sops and implement changes. your responsibilities delivery of operational services by coordinating related activities across all control towers against sla development of a strong working relationship between business management and operations aiming for one common target – creating a cohesive team delivering operational excellence point of contact/escalation for customer concerns at the appropriate counterpart level active monitoring of the lsp performance and integration of the existing relationships with the relevant lsps in scope lead regular (monthly, quarterly) management meetings with lsps to identify areas of improvement, track root causes, and define future prevention actions. identify areas of improvement, track root causes and define actions for prevention in the future maintain and update customer sop in close collaboration with business manager your skills and experiences bachelor's university degree in international business or related fields experience in freight forwarding (air, sea, road) experience in supp...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role you will manage implementation projects for kuehne + nagel integrated logistics, ensuring execution follows regional and global project management methodologies with risk control mechanisms. the role tracks and reports on progress across process, people, and technology aspects of the project, ensuring alignment with the implementation plan. you will ensure that projects are delivered on time and within budget and provide support during the business development cycle. your responsibilities accountable for implementation projects and resources following il corporate standards creates all the mandatory documents during all phases of the implementation lifecycle (for e.g. initiation: project charter, plan & design: operational design and others as defined in the il implementation toolbox) advocates, manages and coordinates activities related to an approved il solution implementation, in conjunction with other knil functional areas, for all phases of the kn il project lifecycle manage a virtual project team of subject matter experts in it, process engineering, legal, finance, procurement, and operations, across multiple countries develops approaches to capture a particular customer’s business requirements, establishes workshop(s) to then execute capture – with real-time consultation with other subject matter experts – of those requirements managing the implementation budget and reporting ag...
You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role como especialista en operaciones del cliente, brindarás soporte al equipo de atención al cliente mediante la ejecución de tareas administrativas relacionadas con envíos de carga aérea. serás responsable de asegurar que toda la información se registre de manera precisa y oportuna en nuestros sistemas, evitando retrasos causados por datos incompletos o incorrectos. colaborarás con colegas de los centros de servicios compartidos para resolver incidencias internas y garantizarás la correcta gestión de la documentación requerida, cumpliendo con los estándares operativos y normativas legales vigentes de kuehne+nagel. your responsibilities asegurar que en el momento de cada envío, las cotizaciones estén en su lugar y sean correctas en el sistema qtair, para que puedan procesarse fácilmente los envíos sin ingresar ningún cargo manualmente. recibir, analizar e interpretar los requisitos del cliente y buscar las mejores opciones operativas para satisfacer sus necesidades. manejar las especificaciones del cliente y mantener listas de verificación detalladas para el cliente / carga. gestionar las tareas de importación o exportación dentro del sistema operativo, como por ejemplo ingreso de estatus, cortes de guías, preparación de documentos. gestionar los documentos originales cuando así lo requiera destino. procesar el envío de información y todos los requisitos de estatus del sistema. depen...
Construye y promueve excelentes relaciones con colegas, diseña experiencias de clientes que inspiran lealtad. eres el pilar más importante de nuestro éxito. tú marcas la diferencia. your role gestionar el equipo de operaciones documentales de logística marítima de la región para asegurar que la documentación esté correcta y autorizada para impresión. el gerente de operaciones documentales está a cargo de optimizar continuamente los procesos de coordinación de embarques para brindar una excelencia operativa. your responsibilities liderar y direccionar el equipo de atención operativa a su cargo. contribuir en la mejora continua y controles para alcanzar procesos simplificados y rentables. optimizar los procedimientos para garantizar el desarrollo de kpi's operativos de transporte marítimo. cooperar estrechamente con el servicio al cliente y las operaciones para obtener conocimiento especializado y recibir comentarios de primera mano. your skills and experiences profesional en negocios internacionales o carreras afines: logística, negocios y/o comercio internacional. experiencia en freight forwarding. inglés avanzado. j-18808-ljbffr...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading a team of excellence managers across various regions, overseeing the operational performance of the knil control tower and logistics service providers (lsps), as well as handling business analytics. the position serves as the first point of contact for troubleshooting escalations and collaborates closely with the business manager to develop sops and implement changes. your responsibilities delivery of operational services by coordinating related activities across all control towers against sla development of a strong working relationship between business management and operations aiming for one common target – creating a cohesive team delivering operational excellence point of contact/escalation for customer concerns at the appropriate counterpart level active monitoring of the lsp performance and integration of the existing relationships with the relevant lsps in scope lead regular (monthly, quarterly) management meetings with lsps to identify areas of improvement, track root causes, and define future prevention actions. identify areas of improvement, track root causes and define actions for prevention in the future maintain and update customer sop in close collaboration with business manager your skills and experiences bachelor's university degree in international business or related fields experience in freight forwarding (air, sea, road) experience in supply...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role you will manage implementation projects for kuehne + nagel integrated logistics, ensuring execution follows regional and global project management methodologies with risk control mechanisms. the role tracks and reports on progress across process, people, and technology aspects of the project, ensuring alignment with the implementation plan. you will ensure that projects are delivered on time and within budget and provide support during the business development cycle. your responsibilities accountable for implementation projects and resources following il corporate standards creates all the mandatory documents during all phases of the implementation lifecycle (for e.g. initiation: project charter, plan & design: operational design and others as defined in the il implementation toolbox) advocates, manages and coordinates activities related to an approved il solution implementation, in conjunction with other knil functional areas, for all phases of the kn il project lifecycle manage a virtual project team of subject matter experts in it, process engineering, legal, finance, procurement, and operations, across multiple countries develops approaches to capture a particular customer’s business requirements, establishes workshop(s) to then execute capture – with real-time consultation with other subject matter experts – of those requirements managing the implementation budget and reporting agai...
Talent acquisition specialists are empowered to partner and collaborate with hiring managers and others stakeholders to hire strong and diverse talent. be part of a dynamic, fast-paced environment where your contributions will make a lasting impact. your role as a talent acquisition specialist at kuehne+nagel, you’ll take on a critical role in shaping our workforce. with your expertise in full-cycle recruitment, you'll help identify and attract top talent to support our continued growth. your responsibilities partner with hiring managers to understand business needs and develop effective recruitment strategies to attract top talent. source, identify, and engage qualified candidates using various methods, including job boards, social media, networking, and internal databases. screen, interview, and assess candidates to ensure they meet the qualifications and cultural fit for the organization. coordinate and schedule interviews, ensuring a smooth and efficient experience for both candidates and hiring managers. negotiate and extend job offers while ensuring alignment with company policies and market competitiveness. maintain and update the candidate tracking system to ensure accurate and timely records of candidate progress. provide a positive candidate experience throughout the recruitment process, promoting the company as an employer of choice. collaborate with hr, diversity, and business leaders to ensure recruitment strategies align with company goals, values, and diversity initiatives. stay informed of industry trends, recruitment best practices, and relevant employment ...
You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role como especialista en operaciones del cliente, brindarás soporte al equipo de atención al cliente mediante la ejecución de tareas administrativas relacionadas con envíos de carga aérea. serás responsable de asegurar que toda la información se registre de manera precisa y oportuna en nuestros sistemas, evitando retrasos causados por datos incompletos o incorrectos. colaborarás con colegas de los centros de servicios compartidos para resolver incidencias internas y garantizarás la correcta gestión de la documentación requerida, cumpliendo con los estándares operativos y normativas legales vigentes de kuehne+nagel. your responsibilities - asegurar que en el momento de cada envío, las cotizaciones estén en su lugar y sean correctas en el sistema qtair, para que puedan procesarse fácilmente los envíos sin ingresar ningún cargo manualmente. - recibir, analizar e interpretar los requisitos del cliente y buscar las mejores opciones operativas para satisfacer sus necesidades. - manejar las especificaciones del cliente y mantener listas de verificación detalladas para el cliente / carga. - gestionar las tareas de importación o exportación dentro del sistema operativo, como por ejemplo ingreso de estatus, cortes de guías, preparación de documentos. - gestionar los documentos originales cuando así lo requiera destino. - procesar el envío de información y todos los requisitos de estat...
You build and promote great relationships withcolleagues, design customer experiences that inspire loyalty. youare the most important pillar of our success. you make thedifference. your role the indexing team leader will effectivelyassist the indexing specialists team in organizing and managingaccounts payable documents to ensure they are easily accessible andaccurately recorded. the indexing team leader must ensure allinvoices are indexed adhere to service level agreements (slas) andmaintain the highest standards of quality while delivering apositive experience for the client. your responsibilities - managethe indexing process and supervise indexing staff. - oversee datamanagement: ensure accurate and timely entry of accounts payabledata into the accounting system, maintaining high standards of dataintegrity. - streamline document organization: develop and enforceefficient indexing and categorization protocols for invoices,receipts, and other financial documents to facilitate quickretrieval. - foster cross-department collaboration: coordinate withthe accounts payable team and other departments to optimizeworkflows and ensure seamless invoice processing and paymentexecution. - drive process optimization: continuously evaluate andrefine accounts payable processes, implementing improvements toenhance operational efficiency and accuracy. - generate reports andevaluate metrics to drive team performance. your skills andexperiences - bachelor's degree in accounting, finance or economics- + 2 years of experience in accounting or finance experience atknowledge or share service...
Construye y promueve excelentes relaciones con colegas, diseña experiencias de clientes que inspiran lealtad. eres el pilar más importante de nuestro éxito. tú marcas la diferencia. your rolegestionar el equipo de operaciones documentales de logística marítima de la región para asegurar que la documentación esté correcta y autorizada para impresión. el gerente de operaciones documentales está a cargo de optimizar continuamente los procesos de coordinación de embarques para brindar una excelencia operativa. your responsibilitiesliderar y direccionar el equipo de atención operativa a su cargo.contribuir en la mejora continua y controles para alcanzar procesos simplificados y rentables.optimizar los procedimientos para garantizar el desarrollo de kpi's operativos de transporte marítimo.cooperar estrechamente con el servicio al cliente y las operaciones para obtener conocimiento especializado y recibir comentarios de primera mano.your skills and experiencesprofesional en negocios internacionales o carreras afines: logística, negocios y/o comercio internacional.experiencia en freight forwarding.inglés avanzado. j-18808-ljbffr...
Construye y promueve excelentes relaciones con colegas, diseña experiencias de clientes que inspiran lealtad. eres el pilar más importante de nuestro éxito. tú marcas la diferencia. your role gestionar el equipo de operaciones documentales de logística marítima de la región para asegurar que la documentación esté correcta y autorizada para impresión. el gerente de operaciones documentales está a cargo de optimizar continuamente los procesos de coordinación de embarques para brindar una excelencia operativa. your responsibilities liderar y direccionar el equipo de atención operativa a su cargo. contribuir en la mejora continua y controles para alcanzar procesos simplificados y rentables. optimizar los procedimientos para garantizar el desarrollo de kpi's operativos de transporte marítimo. cooperar estrechamente con el servicio al cliente y las operaciones para obtener conocimiento especializado y recibir comentarios de primera mano. your skills and experiences profesional en negocios internacionales o carreras afines: logística, negocios y/o comercio internacional. experiencia en freight forwarding. inglés avanzado. #j-18808-ljbffr...
Construye y promueve excelentes relaciones con colegas, diseña experiencias de clientes que inspiran lealtad. eres el pilar más importante de nuestro éxito. tú marcas la diferencia. your role gestionar el equipo de operaciones documentales de logística marítima de la región para asegurar que la documentación esté correcta y autorizada para impresión. el gerente de operaciones documentales está a cargo de optimizar continuamente los procesos de coordinación de embarques para brindar una excelencia operativa. your responsibilities liderar y direccionar el equipo de atención operativa a su cargo. contribuir en la mejora continua y controles para alcanzar procesos simplificados y rentables. optimizar los procedimientos para garantizar el desarrollo de kpi's operativos de transporte marítimo. cooperar estrechamente con el servicio al cliente y las operaciones para obtener conocimiento especializado y recibir comentarios de primera mano. your skills and experiences profesional en negocios internacionales o carreras a fin logística, negocios y/o comercio internacional. experiencia en freight forwarding. inglés avanzado. #j-18808-ljbffr...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your rolethe role involves leading a team of excellence managers across various regions, overseeing the operational performance of the knil control tower and logistics service providers (lsps), as well as handling business analytics. the position serves as the first point of contact for troubleshooting escalations and collaborates closely with the business manager to develop sops and implement changes. your responsibilitiesdelivery of operational services by coordinating related activities across all control towers against sladevelopment of a strong working relationship between business management and operations aiming for one common target – creating a cohesive team delivering operational excellencepoint of contact/escalation for customer concerns at the appropriate counterpart levelactive monitoring of the lsp performance and integration of the existing relationships with the relevant lsps in scopelead regular (monthly, quarterly) management meetings with lsps to identify areas of improvement, track root causes, and define future prevention actions.identify areas of improvement, track root causes and define actions for prevention in the futuremaintain and update customer sop in close collaboration with business manageryour skills and experiencesbachelor's university degree in international business or related fieldsexperience in freight forwarding (air, sea, road)experience in supply chain ...
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