**descripción del puesto**: en exl service, estamos en la búsqueda de un analista de soporte ti bilingüe / help desk analyst bilingüe. este rol desempeñará un papel fundamental orientando y resolviendo problemas técnicos tanto en el lugar (on site) como de forma remota. si eres apasionado por la tecnología y estás listo para enfrentar desafíos emocionantes, te invitamos a ser parte de nuestro equipo. **requisitos generales**: - experiência mínima de 1 año en soporte a personal operativo y administrativo, preferiblemente en la industria del bpo. - nível de inglés avanzado (mínimo b2). - técnico, tecnólogo o estudiante universitario en programas relacionados con informática. - habilidad para brindar atención al cliente y adaptarse a sus necesidades (personal operativo y administrativo). - conocimientos en administración de herramientas de software, herramientas de diagnóstico y solución de problemas. - excelentes habilidades de comunicación, tanto verbales como escritas. - residencia en bogotá. **requisitos técnicos**: - conocimientos sólidos en tcp/ip y direccionamiento ip (ipv4/ipv6). - experiência en resolución de problemas en desktop/laptop con sistemas windows 10 y 7, en internet, así como conocimientos de pac files/wpac y herramientas como websense o mcafee. - conocimientos en redes lan/wan. - conocimientos intermedios en ms office suite (o365). - capacidad para configurar y agregar hardware. - habilidades en split vpn o direct access. - experiência en encriptación y software antivirus como mcafee disk encryption y virusscan. - habilidad para gestion...
Exl bogota, d.c., capital district, colombia qualityexcellence senior manager the candidate will assume a leadershiprole within the quality excellence ebu vertical, responsible fordriving quality initiatives and ensuring the highest standards ofquality management across the organization. this role involvesinterfacing with colleagues at all levels, from junior staff tosenior executives, to foster a culture of quality and continuousimprovement. location: bogota, 100% on site (we won't acceptcandidates living out of bogota) schedule: 42.5h, 2 days off,business hours, availability to work on weekends salary: open tonegotiate work experience - minimum 7+ years of total workexperience - must have 3+ years of direct team managementexperience with demonstrated success and financial results - musthave 5+ years business/operations experience with at least 2-3years of relevant experience in bpo - must have 3+ years qualityexperience - six sigma & lean tools and methodologies, processimprovements and project execution education: - bachelor's degreecompleted is a must (degree in a quantitative discipline ispreferable) - mba (preferred but not essential) - bb trained / gbtested from recognized institute key responsibilities: leadershipand strategy: - lead the quality excellence ebu vertical, settingstrategic goals and objectives to enhance quality managementpractices. - develop and implement a comprehensive qualitymanagement framework tailored to the specific needs of each clientarea. quality management framework: - ensure the effectiveimplementation of quality management systems and...
Nos encontramos en la búsqueda del mejor talento bilingue!! condiciones: salario: 2.800.000 + bonos modalidad de trabajo: presencial conecta calle 26 42.5 horas semanales 2 days off contrato a termino indefinido experiencia en bpo al menos 6 meses inglés: b2 ¡Únete a nuestro equipo y crece con nosotros!...
Buscamos talentos como el tuyo! si tienes un nivel de inglés conversacional avanzado y deseas crecer en un ambiente dinámico y multicultural ¡te queremos! lo que ofrecemos: * contrato a termino indefinido *salario 2.600.000 + bonos por performance * weekends off *42.5 horas semanales * trabajo on site - bogotá esperamos conocerte pronto! aplica ya!...
Nos encontramos en la búsqueda del mejor talento bilingue!! condiciones: salario: 2.800.000 + bonos modalidad de trabajo: presencial conecta calle 26 42.5 horas semanales 2 days off contrato a termino indefinido experiencia en bpo al menos 6 meses inglés: b2 ¡Únete a nuestro equipo y crece con nosotros!...
Haz parte de un equipo innovador y diverso! si tienes un nivel de inglés conversacional avanzado y eres una persona apasionada por la comunicación y te gusta ayudar a los demás postúlate ahora! lo que ofrecemos: contrato a termino indefinido wave 1!!! vas a ser pionero en la implementación de esta cuenta salario 2.800.000 + bonos por performance 2 días off 42.5 horas semanales trabajo on site - bogotá esperamos conocerte pronto! aplica ya!...
Haz parte de un equipo innovador y diverso! si tienes un nivel de inglés conversacional avanzado y eres una persona apasionada por la comunicación y te gusta ayudar a los demás postúlate ahora! lo que ofrecemos: contrato a termino indefinido wave 1!!! vas a ser pionero en la implementación de esta cuenta salario 2.800.000 + bonos por performance 2 días off 42.5 horas semanales trabajo on site - bogotá esperamos conocerte pronto! aplica ya! - educación mínima: bachillerato / educación media - edad: a partir de 18 años...
Buscamos talentos como el tuyo! si tienes un nivel de inglés conversacional avanzado y deseas crecer en un ambiente dinámico y multicultural ¡te queremos! lo que ofrecemos: * contrato a termino indefinido *salario 2.600.000 + bonos por performance * weekends off *42.5 horas semanales * trabajo on site - bogotá esperamos conocerte pronto! aplica ya! - educación mínima: bachillerato / educación media - idiomas: inglés - edad: a partir de 18 años...
Nos encontramos en la búsqueda del mejor talento bilingue!! condiciones: salario: 2.800.000 + bonos modalidad de trabajo: presencial conecta calle 26 42.5 horas semanales 2 days off contrato a termino indefinido experiencia en bpo al menos 6 meses inglés: b2 ¡Únete a nuestro equipo y crece con nosotros! - educación mínima: universidad / carrera técnica - edad: a partir de 18 años...
Exl bogota, d.c., capital district, colombia back office agent (auditing specialist) exl bogota, d.c., capital district, colombia 3 days ago be among the first 25 applicants schedule: m-f, 8am to 5:30pm, 42.5h per week (full availability, students won’t be considered) modality: on site (connecta), candidates living out of bogota won’t be considered. job summary: exl is looking for an advanced english speaker to join our dynamic team. here you will be performing the role of “premium auditor”, responsible for auditing processes by reviewing financial documents to ensure compliance with insurance policies and procedures. required skills and qualifications: job stability is a must. effective communication skills and a collaborative attitude are essential. excellent analytical, problem-solving, and critical thinking skills. experience with document review and report creation is a plus; however, no prior experience is required if you are an advanced english speaker. key responsibilities: collect financial information: good understanding of b2b communication. organize: data management. report: build a report of our client’s financial status. schedule: schedule meetings between clients and insurances to finalize auditing procedures. if you’re a person with a positive, proactive attitude and a desire to learn, we are looking for you! seniority level entry level employment type full-time job function sales and business development industries: business consulting and services #j-18808-ljbffr...
Offer details: competitive salary and permanent contract. schedule: m-f, 8am to 5:30pm, 42.5h per week (full availability, students won’t be considered). modality: on site (connecta), candidates living out of bogota won’t be considered. job summary: exl is looking for an advanced english speaker to join our dynamic team. here you will be performing the role of “premium auditor”, you will be responsible of auditing processes by reviewing financial documents to ensure compliance with insurance policies and procedures. required skills and qualifications: c1 english speaker (mandatory). job stability is a must. effective communication skills and a collaborative attitude are essential. excellent analytical, problem-solving, and critical thinking skills. experience with document review and report creation is a plus, however no prior experience is required if you are an advance english speaker. key responsibilities: to collect financial information: good understanding of b2b communication to organize: data management to report: build a report of our client’s financial status. to schedule: schedule meetings between clients and insurances to finalize properly auditing procedures. if you’re a person with a positive, proactive attitude and desire to learn, we are looking for you!...
Offer details: base salary: 4.000.000 cop schedule: m-f, 8am to 5:30pm, 42.5h per week modality: on site (connecta), candidates living out of bogota won’t be considered. job summary: exl is looking for a highly motivated and detail-oriented premium auditor to join our dynamic team. as a financial external auditor, you will oversee company auditing processes by reviewing financial documents to ensure compliance with insurance policies and procedures. key responsibilities: to collect financial information: good understanding of b2b communication to organize: data management to report: build a report of our client’s financial status. to schedule: schedule meetings between clients and insurances to finalize properly auditing procedures. required skills and qualifications: b2/c1 english speaker. 1 year of experience in positions such as quality analyst, real time analyst, data analyst, workforce analyst or any other position related to data management and reporting. proficiency in analyzing financial statements, documents and, or reports. excellent analytical, problem-solving, and critical thinking skills. strong attention to detail and accuracy. if you’re interested, we’d love to hear from you!...
Exl bogota, d.c., capital district, colombia quality analyst/auditor schedule: m-f, 8am to 5:30pm, 42.5h per week modality: on site (connecta), candidates living out of bogota won’t be considered. job summary: exl is looking for a highly motivated and detail-oriented premium auditor to join our dynamic team. as a financial external auditor, you will oversee company auditing processes by reviewing financial documents to ensure compliance with insurance policies and procedures. key responsibilities: to collect financial information: good understanding of b2b communication to report: build a report of our client’s financial status. to schedule: schedule meetings between clients and insurances to finalize properly auditing procedures. required skills and qualifications: 1 year of experience in positions such as quality analyst, real time analyst, data analyst, workforce analyst or any other position related to data management and reporting. proficiency in analyzing financial statements, documents and, or reports. excellent analytical, problem-solving, and critical thinking skills. strong attention to detail and accuracy. if you’re interested, we’d love to hear from you! seniority level entry level employment type full-time job function quality assurance industries business consulting and services #j-18808-ljbffr...
Offer details: base salary: 4.000.000 cop schedule: m-f, 8am to 5:30pm, 42.5h per week modality: on site (connecta), candidates living out of bogota won’t be considered. job summary: exl is looking for a highly motivated and detail-oriented premium auditor to join our dynamic team. as a financial external auditor, you will oversee company auditing processes by reviewing financial documents to ensure compliance with insurance policies and procedures. key responsibilities: to collect financial information: good understanding of b2b communication to organize: data management to report: build a report of our client’s financial status. to schedule: schedule meetings between clients and insurances to finalize properly auditing procedures. required skills and qualifications: b2/c1 english speaker. 1 year of experience in positions such as quality analyst, real time analyst, data analyst, workforce analyst or any other position related to data management and reporting. proficiency in analyzing financial statements, documents and, or reports. excellent analytical, problem-solving, and critical thinking skills. strong attention to detail and accuracy. if you’re interested, we’d love to hear from you!...
Exl bogota, d.c., capital district, colombia job summary: exl is on the lookout for a passionate jr hr engagement specialist to drive initiatives that boost employee engagement and strengthen our company culture. this role is crucial in organizing events and fostering a lively, inclusive environment. the perfect candidate will be a strategic thinker with an eye for detail, a love for community building, and a flair for creating engaging social media content. key responsibilities: event planning and logistics : collaborate with internal teams to create meaningful and cost-effective events, managing all logistical aspects. content creation and branding : work with marketing to craft engaging employer branding content for platforms like instagram, facebook, and the company website. employee engagement and development : develop programs that enhance employee engagement, support professional development, and reduce employee attrition. required skills and qualifications: excellent verbal and written communication skills, with the power to engage and inspire. experience or knowledge in employer branding and content creation. a proactive, inclusive approach to enhancing workplace culture. proven expertise in managing successful in-person and virtual events. tech-savvy, with familiarity in digital tools for events and communication. preferred qualifications: previous experience in a bpo company. familiarity with talent solutions. background in community building and employee relations. if you’re passionate about creating exceptional workplace experiences and driving employee engagem...
Exl bogota, d.c., capital district, colombia quality excellence senior manager the candidate will assume a leadership role within the quality excellence ebu vertical, responsible for driving quality initiatives and ensuring the highest standards of quality management across the organization. this role involves interfacing with colleagues at all levels, from junior staff to senior executives, to foster a culture of quality and continuous improvement. location: bogota, 100% on site (we won't accept candidates living out of bogota) schedule: 42.5h, 2 days off, business hours, availability to work on weekends salary: open to negotiate work experience minimum 7+ years of total work experience must have 3+ years of direct team management experience with demonstrated success and financial results must have 5+ years business/operations experience with at least 2-3 years of relevant experience in bpo must have 3+ years quality experience - six sigma & lean tools and methodologies, process improvements and project execution education: bachelor's degree completed is a must (degree in a quantitative discipline is preferable) mba (preferred but not essential) bb trained / gb tested from recognized institute key responsibilities: leadership and strategy: lead the quality excellence ebu vertical, setting strategic goals and objectives to enhance quality management practices. develop and implement a comprehensive quality management framework tailored to the specific needs of each client area. quality management framework: ensure the effective implementation of quality management systems an...
Call center quality analyst/premium auditor exl bogota, d.c., capital district, colombia schedule: m-f, 8am to 5:30pm, 42.5h per week modality: on site (connecta), candidates living out of bogota won’t be considered. role overview: financial external auditor who’s in charge of company auditing processes by reviewing financial documents to ensure compliance with insurance policies and procedures. to collect financial information: good understanding of b2b communication to organize: data management to report: build a report of our client’s financial status. to schedule: schedule meetings between clients and insurances to finalize properly auditing procedures. seniority level entry level employment type full-time industries business consulting and services #j-18808-ljbffr...
Exl bogota, d.c., capital district, colombia senior quality analyst/premium auditor 1 day ago be among the first 25 applicants schedule: m-f, 8am to 5:30pm, 42.5h per week modality: on site (connecta), candidates living out of bogota won’t be considered. role overview: financial external auditor who’s in charge of company auditing processes by reviewing financial documents to ensure compliance with insurance policies and procedures. to collect financial information: good understanding of b2b communication to organize: data management to report: build a report of our client’s financial status. to schedule: schedule meetings between clients and insurances to finalize properly auditing procedures. seniority level mid-senior level employment type full-time job function quality assurance industries business consulting and services #j-18808-ljbffr...
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