Technical ii, global it service delivery join to apply for the technical ii, global it service delivery role at concentrix technical ii, global it service delivery 5 days ago be among the first 25 applicants join to apply for the technical ii, global...
1886515--- remoto remoto we are looking for a senior data science consultant who will be responsible for identifying, designing, and leading advanced analytical initiatives that optimize operational processes, improve customer experience, increase re...
If you have experience in customer service make the change and start your career as a legal assistant! job description: as a legal assistant, youll be the first point of contact between our company and our clients, providing legal advice to people with traffic tickets in the u.s. in the following regions: north florida south florida georgia functions: confer with customers by telephone, email, and via sms portal to provide information about services, status updates, and process new cases (minimum conversion expectations of 50% for calls and 70 % for sms leads). contact customers to respond to inquiries and process on-line hires. performs other duties as needed guided by the management team. knowledge, skills, and abilities: knowledge of company services, policies, and procedures. skill in completing multiple tasks at once. skill in identifying and resolving customer problems. skill in oral and written communication, including english and spanish communications. skill in operating office and technological equipment and software. ability to communicate professionally with coworkers and customers. ability to follow oral and written instructions ability to organize daily activities of self and others and work as a team player. position type and expected hours of work this is a full time position (45 hours/work week) 2 days off per week. training schedule: monday to friday 8am a 6pm for 2 weeks on site: cra. 51b 80-58, piso 21, edificio smart office center, barranquilla requirements: legal assistant or customer service representative with minimum 6 months...
Were hiring! customer success agent (remote technical support) schedule: monday to sunday, from 12:00 p.m. to 10:00 p.m. (spain time) 7am - 4pm col days off: wednesday and thursday - work mode: remote - language requirement: upper-intermediate to advanced english (level 8.0 to 9.0) job description: were looking for a customer success agent with a technical mindset and a passion for customer service to provide tier 1 support to users and franchisees. this role is essential for resolving incidents, coordinating with technical services, and continuously improving operational processes. if you have experience in tech support, customer care, and are interested in the laundry or automated services sectorthis opportunity is for you! key responsibilities: incident management: resolve basic technical and operational issues within 24 hours. handle connection failures with payment platforms (nexa, tpv, postnet, cashkeeper). escalate complex issues (tier 2) to specialized teams. technical support & coordination: provide remote assistance for minor equipment and platform issues. coordinate with external technical services for washer/dryer malfunctions. manage spare part shipments and offer initial support for smart systems. process optimization: document recurring issues and suggest improvements. provide ongoing feedback to enhance customer experience. cross-department collaboration: work closely with operations and marketing teams on customer satisfaction initiatives. contribute to special projects within customer success and the contact center. franchisee supp...
We never request any payment as part of our selection process and we always contact candidates through our corporate accounts and platforms. if you are asked for payment, it is likely fraudulent. please verify if the position you are interested in is posted on our careers website. internal payroll manager rdc americas the payroll manager leads payroll operations, ensuring accuracy, compliance, and timely payment to tmf-rdc colombia employees. they develop and implement payroll systems, address payroll issues, and collaborate with hr, finance, and external partners to ensure smooth operations. dear candidate, please note that the job description is somewhat general and may include additional responsibilities/activities that are not explicitly outlined. as we adapt to the needs of our internal and external clients and teams, the role's responsibilities and scope can evolve. if you have any questions about specific responsibilities, feel free to ask during the interview process. responsibilities: payroll processing: manage the preparation and distribution of payroll for all rdc employees . ensure accurate calculations of salaries, overtime, bonuses, deductions, pension, vacation and other payroll concepts.oversee year-end processing. compliance: ensure compliance with federal, state, and local payroll laws and regulations.stay updated on changes in tax laws and labor regulations that impact payroll.handle audits (internal and external) related to payroll operations; ensuring adequate and effective internal controls are in place.maintain and improve payroll systems and software...
Facilities coordinator (operation engineering) jll bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the facilities coordinator (operation engineering) role at jll facilities coordinator (operation engineering) jll bogota, d.c., capital district, colombia 15 hours ago be among the first 25 applicants join to apply for the facilities coordinator (operation engineering) role at jll get ai-powered advice on this job and more exclusive features. responsible for hard services, the facilities coordinator will manage technical suppliers and stakeholders, assessing every technical aspect of the operation. they will be the expert point of contact for the colombia team and provide support to sites in chile and peru. this role is responsible for ensuring the successful technical operation and maintenance of building systems across a designated portfolio, while also providing comprehensive facility support and fostering strong client relationships. the ideal candidate will be a proactive leader with a strong technical background and a commitment to operational excellence and customer satisfaction. - location: oxo center. pisos 8, 9, 10 y 11. barrio el chicó. - schedule: monday-friday 8:00 am to 5pm what this job involves: technical operations & maintenance - oversee and coordinate preventive maintenance services for a wide range of building operating systems and equipment, including but not limited to hvac, electrical, plumbing, ups, and fire life safety systems. this includes performing tasks and/or delegating as appropr...
Channel account manager - corporate accounts, video security & access control page is loaded channel account manager - corporate accounts, video security & access control apply locations bogota, colombia (zcl04) time type full time posted on posted 5 days ago job requisition id r56133 company overview at motorola solutions, we believe that everything starts with our people. we're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. connect with a career that matters, and help us build a safer future. department overview motorola solutions (nyse: msi) is a global leader in mission-critical communications and analytics. at motorola solutions, we create technologies our customers refer to as their lifeline. our technology platforms in communications, software, video and services help our customers work safely and more efficiently. our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. at motorola solutions, we are ushering in a new era in public safety and security. motorola solutions fixed and mobile video, access control and software solutions, led by our avigilon alta, avigilon unity and pelco portfolios help y...
Technical ii, global it service delivery apply now job title: technical ii, global it service delivery job description we're concentrix. the intelligent transformation partner. solution-focused. tech-powered. intelligence-fueled. the global technology and services leader that powers the world's best brands, today and into the future. we're solution-focused, tech-powered, intelligence-fueled. with unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. we shape new game-changing careers in over 70 countries, attracting the best talent. the concentrix technical products and services team is the driving force behind concentrix's transformation, data, and technology services. we integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. we combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. you will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. hence achieving our vision. our game-changers around the world...
Job title: mobile quality assurance engineer job description we’re concentrix. a new breed of tech company — human-centered. tech-powered. intelligence-fueled. we create game-changing solutions across the enterprise that help brands grow across the world and into the future. we are trusted by clients across all major sectors, from up-and-coming success stories to iconic fortune global 500 brands in over 70 countries spanning 6 continents. our game-changers: * challenge conventions * deliver outcomes unimagined * create experiences that go beyond wow if this is you, we would love to discuss career opportunities with you. in our concentrix catalyst team, you will work with the engine that powers the experience design and engineering capabilities at concentrix. a leading global solutions company that reimagines everything cx through strategy, talent, and technology. we combine human-centered design, powerful data, and strong tech to accelerate cx transformation at scale. you will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. hence achieving our vision. concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and f...
Join to apply for the commercial customer success manager role at five9 join to apply for the commercial customer success manager role at five9 get ai-powered advice on this job and more exclusive features. join us in bringing joy to customer experience. five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. we celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. five9 is seeking a passionate and results-driven customer success manager to join our dynamic team. as a commercial csm, you will be assigned to smaller, less complex customers. the csm works cross-functionally to address customer concerns and challenges and develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients. key responsibilities: customer-centric focus: develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients collaborate with customers to define and track key performance metrics and ensure they are meeting their objectives provide regular updates, reporting, and quarterly business reviews to customers and five9 leadership on customer success and engagement identify and address any potential issues or risks that may impact customer satisfaction or retention strategic thinking: understand cu...
Specialist credit - portuguese or french join to apply for the specialist credit - portuguese or french role at adidas specialist credit - portuguese or french join to apply for the specialist credit - portuguese or french role at adidas get ai-powered advice on this job and more exclusive features. exciting times at adidas! as we continue to grow, we’re building a pool of talented professionals for future opportunities in credit and collections. by applying, you’ll join our talent pipeline, and we’ll reach out when a role that matches your profile becomes available. we look forward to connect with you! purpose & overall relevance for the organisation adidas gbs delivers high quality services for finance and accounting. in bogotá we are opening a new gbs center with the aim of serving the region countries in several processes. credit and collections are responsible for performing daily activities such as dunning and collection, dispute management and credit management. the team deliver all activities in timely manner and with the required quality. the team supports projects, including process standardisation, tools implementation and other ad hoc projects. key responsibilities and general accountabilities handle complex customer portfolio with high impact in the business establish a close and trustful relationship with the customer, proactively anticipating issues ensure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment drive timely collection by following up on overdue i...
Sutherland bogota, d.c., capital district, colombia workforce management senior analyst sutherland bogota, d.c., capital district, colombia 3 hours ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description the workforce management application consultant utilizes their domain expertise in workforce management to work side-by-side with the wfm business consultants to assist nice wfm customers with driving value realization and increased system adoption. the application consultant provides design guidance and application expertise to steer transformation and successful roll-outs. the application consultant provides industry best practice guidance to ensure customer fully optimizes their technology usage and maximizes the...
Visa bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the analyst, technical solutions role at visa visa bogota, d.c., capital district, colombia 2 days ago be among the first 25 applicants join to apply for the analyst, technical solutions role at visa visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job ...
At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. as an onward managed services aws solution architect, you will have the opportunity to: work across a portfolio of managed services engage...
Technical ii, global it service delivery apply now job title: technical ii, global it service delivery job description we're concentrix. the intelligent transformation partner. solution-focused. tech-powered. intelligence-fueled. the global technology and services leader that powers the world’s best brands, today and into the future. we’re solution-focused, tech-powered, intelligence-fueled. with unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. we shape new game-changing careers in over 70 countries, attracting the best talent. the concentrix technical products and services team is the driving force behind concentrix’s transformation, data, and technology services. we integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. we combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. you will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. hence achieving our vision. our game-changers around the world have de...
Apply for job job id: 55686 location: columbia full/part time: full-time hiring department department of medicine, division of hematology and oncology job description the university of missouri, division of hematology and oncology, is seeking full-time faculty to join our growing cancer center. we are looking for a team member passionate about caring for our lung cancer patient population. our faculty at ellis fischel cancer center provide inpatient and outpatient support within a multi-hospital academic health system. this position offers a competitive salary, benefits, and work hours. mu health care includes more than 50 clinics and six hospitals. columbia is ranked as the 5th best small city for business and careers by forbes and offers a low cost of living and excellent schools. the department provides a full range of fellowship programs. rank is commensurate with experience; all ranks (assistant, associate, full professor) are available. qualifications minimum qualifications: md/do bc/be evaluation criteria: focus on lung cancer basic science research experience or interest (optional) clinical trial experience or aspiring clinical scientist commitment to development and growth of clinical services, teaching, and research application materials be prepared to upload a cv. benefit eligibility this position is eligible for university benefits, including medical, dental, vision, retirement, and educational fee discounts across all um system campuses. for more details, visit https://www.umsystem.edu/totalrewards/benefits . eq...
Job description academic surgical pathologist - gastrointestinal and pancreaticobiliary pathology the department of pathology and anatomical sciences at the university of missouri school of medicine/university of missouri healthcare is seeking an academically oriented, ap board-certified surgical pathologist with fellowship training in gastrointestinal and pancreaticobiliary pathology. this is a full-time appointment at the assistant professor rank on the non-tenure clinical track. we are looking for a gi/liver pathologist to assist our current gi pathologist and participate in general surgical pathology sign-out. the surgical pathology practice handles approximately 20,000 cases annually, with a diverse case variety. subspecialty sign-out is available for neuropathology, eye pathology, hematopathology, gynecological pathology, and gi/liver pathology. opportunities exist for clinical and translational research within the department and the larger uhmc system, including ellis fischel cancer center and the columbia campus. job responsibilities participate in diagnostic sign-out of subspecialty areas and contribute to surgical pathology frozen section services. contribute to medical student and resident education, and develop research projects aligned with personal interests. benefits this position is eligible for university benefits, including medical, dental, and vision plans, retirement, and educational fee discounts for all four um system campuses. for more information, visit https://www.umsystem.edu/totalrewards/benefits . equal opportunity employment the university of mi...
Specialist credit - portuguese or french exciting times at adidas! as we continue to grow, we’re building a pool of talented professionals for future opportunities in credit and collections. by applying, you’ll join our talent pipeline, and we’ll reach out when a role that matches your profile becomes available. we look forward to connect with you! purpose & overall relevance for the organisation: adidas gbs delivers high quality services for finance and accounting. in bogotá we are opening a new gbs center with the aim of serving the region countries in several processes. credit and collections are responsible for performing daily activities such as dunning and collection, dispute management and credit management. the team delivers all activities in a timely manner and with the required quality. the team supports projects, including process standardisation, tools implementation and other ad hoc projects. key responsibilities and general accountabilities: establish a close and trustful relationship with the customer, proactively anticipating issues ensure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment drive timely collection by following up on overdue invoices with customers, collection agencies and end consumers manage customer relationship, which includes problem resolution and root cause analysis, identifying and proposing solutions to area manager assess & review the credit risk on the customer on a regular basis, calculate and suggest the required credit limits decide on the release ...
Join us in bringing joy to customer experience. five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. we celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. five9 is seeking a passionate and results-driven customer success manager to join our dynamic team. as a commercial csm, you will be assigned to smaller, less complex customers. the csm works cross-functionally to address customer concerns and challenges and develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients. key responsibilities: customer-centric focus: develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients collaborate with customers to define and track key performance metrics and ensure they are meeting their objectives provide regular updates, reporting, and quarterly business reviews to customers and five9 leadership on customer success and engagement identify and address any potential issues or risks that may impact customer satisfaction or retention strategic thinking : understand customer business goals and challenges to align five9 solutions that drive success and value for the customer proactively identify and address customer issues or concerns, and provide effective solutions use data an...
¿te apasionan las ventas consultivas, la estrategia comercial y construir relaciones de largo plazo con clientes? ¡esta es tu oportunidad de brillar! en bpo global services somos una comunidad incluyente de talentos globales. aquí, cada interacción crea valor, y cada persona marca la diferencia. tu misión como business developer será: liderar la ejecución de estrategias comerciales para posicionar nuestros servicios, abrir nuevos mercados y asegurar el cumplimiento del plan de ventas y presupuesto asignado. en este rol te encargarás de: investigar y analizar el mercado para anticiparte a tendencias y generar nuevas oportunidades. gestionar leads, levantar insights clave y generar demanda efectiva. diseñar propuestas comerciales a la medida y asegurar cierres exitosos con nuevos clientes. coordinar con equipos internos para cumplir la promesa de valor al cliente. hacer seguimiento a cuentas activas y apoyar su crecimiento sostenido. asegurar una experiencia post-venta que fidelice y genere confianza. cumplir con otras funciones asignadas por tu líder directo. formación: tecnólogo o profesional en áreas afines (administración, mercadeo, negocios). 2 años de experiencia previa en ventas consultivas, especialmente b2b. experiencia en el sector servicios o call center (¡un plus!). habilidades en análisis de mercado, negociación, diseño de propuestas y cierre de ventas. dominio de herramientas ofimáticas. planificación estratégica y enfoque en resultados. capacidad para trabajar en equipo y con visión cliente. conocimiento en ventas de servicios y gestión comercial. salario base:...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: the workforce management application consultant utilizes their domain expertise in workforce management to work side-by-side with the wfm business consultants to assist nice wfm customers with driving value realization and increased system adoption. the application consultant provides design guidance and application expertise to steer transformation and successful roll-outs. the application consultant provides industry best practice guidance to ensure customer fully optimizes their technology usage and maximizes the full potential of the wfm solution. building long-term relationships with customers and becoming a trusted advisor is the key success criteria for this role. the vrs consulting team will manage the customer relationship and individual engagements with a strong focus...
Join us in bringing joy to customer experience. five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. we celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. five9 is seeking a passionate and results-driven customer success manager to join our dynamic team. as a mid-market csm, you will be assigned to smaller, less complex customers. the csm works cross-functionally to address customer concerns and challenges and develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients. key responsibilities: customer-centric focus: develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients collaborate with customers to define and track key performance metrics and ensure they are meeting their objectives provide regular updates, reporting, and quarterly business reviews to customers and five9 leadership on customer success and engagement identify and address any potential issues or risks that may impact customer satisfaction or retention strategic thinking: understand customer business goals and challenges to align five9 solutions that drive success and value for the customer proactively identify and address customer issues or concerns, and provide effective solutions use d...
We are lenovo. we do what we say. we own what we do. we wow our customers. lenovo is a us$57 billion revenue global technology powerhouse, ranked #248 in the fortune global 500, and serving millions of customers every day in 180 markets. focused on a bold vision to deliver smarter technology for all, lenovo has built on its success as the world’s largest pc company with a full-stack portfolio of ai-enabled, ai-ready, and ai-optimized devices (pcs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. description and requirements as a customer engagement center coordinator , you will work in conjunction with our bpo partners to ensure the operational kpis and service delivered for the technical warranty contact center operations meet and exceed the terms set by contract. the coordinator acts as a single point of contact for warranty service contact center issues ensuring responsiveness and resolution. utilizing feedback from the account and knowledge built, the coordinator works on existing processes to improve efficiency, quality, and reduce costs of the contact center, setting up new processes as needed. the coordinator closely monitors service activity and performance to ensure adherence to the service level kpis, timely escalation of issues to appropriate teams and service providers, and develops and presents analysis/results for the service metrics internally and externally on the timeline required (weekly/monthly/quarterly). the coordinator must be ...
Technical ii, global it service delivery join to apply for the technical ii, global it service delivery role at webhelp enterprise technical ii, global it service delivery 6 days ago be among the first 25 applicants join to apply for the technical ii, global it service delivery role at webhelp enterprise get ai-powered advice on this job and more exclusive features. job title technical ii, global it service delivery apply now job title technical ii, global it service delivery job description we're concentrix. the intelligent transformation partner. solution-focused. tech-powered. intelligence-fueled. the global technology and services leader that powers the world’s best brands, today and into the future. we’re solution-focused, tech-powered, intelligence-fueled. with unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. we shape new game-changing careers in over 70 countries, attracting the best talent. the concentrix technical products and services team is the driving force behind concentrix’s transformation, data, and technology services. we integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. we combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. you will be surrounded by the best i...
Facilities coordinator (operation engineering) jll bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the facilities coordinator (operation engineering) role at jll facilities coordinator (operation engineering) jll bogota, d.c., capital district, colombia 15 hours ago be among the first 25 applicants join to apply for the facilities coordinator (operation engineering) role at jll get ai-powered advice on this job and more exclusive features. responsible for hard services, the facilities coordinator will manage technical suppliers and stakeholders, assessing every technical aspect of the operation. they will be the expert point of contact for the colombia team and provide support to sites in chile and peru. this role is responsible for ensuring the successful technical operation and maintenance of building systems across a designated portfolio, while also providing comprehensive facility support and fostering strong client relationships. the ideal candidate will be a proactive leader with a strong technical background and a commitment to operational excellence and customer satisfaction. location: oxo center. pisos 8, 9, 10 y 11. barrio el chicó. schedule: monday-friday 8:00 am to 5pm what this job involves: technical operations & maintenance oversee and coordinate preventive maintenance services for a wide range of building operating systems and equipment, including but not limited to hvac, electrical, plumbing, ups, and fire life safety systems. this includes performing tasks and/or delegating as appropr...
We would love for you to explore other opportunities within asurion. job description summary: the quality analyst is responsible for reviewing expert calls and assessing both the process and customer experience qualities of each call. the role involves analyzing interactions and data to ensure generative ai & machine learning model output quality. analysts will review calls and data to provide actionable feedback to various teams for improvement. what you will do: • essential duties and responsibilities: • conduct call/interaction monitoring evaluations on expert’s calls using current quality program guidelines. • review data and interactions to support the ongoing maintenance of ai-driven tools. • conduct thorough and accurate audits of machine and expert performance to identify trends and needed enhancements. • create appropriate documents that provide traceability for others to determine readiness, work-around processes, and modifications needed in toolsets. • communicate and document any known issues or risks and escalate to leadership as appropriate. • present results in a clear, concise, and compelling manner. • maintain a customer-focused mindset to ensure our work meets the needs of our experts, external customers, and the business. • conduct an audit of the auditor evaluation, which rates the initial auditor’s adherence to the quality program standards. • evaluate a minimum number of interactions daily, based on set standards for interaction type. • research escalated customer complaints and provide readouts to operations or client services. • adhere to expert and ...
Join to apply for the sr. specialist credit (temp - 1 year) role at adidas 1 day ago be among the first 25 applicants join to apply for the sr. specialist credit (temp - 1 year) role at adidas get ai-powered advice on this job and more exclusive features. purpose & overall relevance for the organisation adidas gbs delivers high quality services for finance and accounting. in bogotá we are opening a new gbs center with the aim of serving the region countries in several processes. credit and collections are responsible for performing daily activities such as dunning and collection, dispute management and credit management. the team deliver all activities in timely manner and with the required quality. the team supports projects, including process standardisation, tools implementation and other ad hoc projects. key responsibilities and general accountabilities handle complex customer portfolio with high impact in the business establish a close and trustful relationship with the customer, proactively anticipating issues ensure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment drive timely collection by following up on overdue invoices with customers, collection agencies and end consumers manage customer relationship, which includes problem resolution and root cause analysis, identifying and proposing solutions to area manager assess & review the credit risk on the customer on regular basis, calculate and suggest the required credit limits decide on the release of the blocked ord...
Technical ii, global it service delivery concentrix bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the technical ii, global it service delivery role at concentrix technical ii, global it service deliv...
Entry-level bilingual executive assistant & receptionist entry-level bilingual executive assistant & receptionist direct message the job poster from netcom business contact center ready to turn your internship experience or first job into a full-time...
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