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COMPL AML RISK MGT ANALYST 1 (C09) -1

Citi bogota, d. c. ,capital district, colombia join or sign in to find your next job join to apply for the compl aml risk mgt analyst 1 (c09) -1 role at citi continue with google continue with google citi bogota, d. c. ,capital district, colombia 2 d...


CUSTOMER SERVICE ANALYST 2 - C10

The customer service analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the customer service team. the overall objective of this role is to address external customer issues ...


(ZI411) | LATAM MARKETS IT BUSINESS SR ANALYSTBOGOTA

Latam markets it business sr analyst - c12 - bogotapay competitivelocation bogota/bogota, capital districtemployment type full-timejob descriptionreq#: 25878221the it project senior analyst is a seasoned professional role. applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. integrates subject matter and industry expertise within a defined area. requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. strong communication and diplomacy skills are required. regularly assumes informal/formal leadership role within teams. involved in coaching and training of new recruits. significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. work and performance of all teams in the area are directly affected by the performance of the individual.responsibilities:coordinates activities of the project team, identifies necessary resourc...


J439 - CUSTOMER SERVICE ANALYST 2

The customer service analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the customer service team. the overall objective of this role is to address external customer issues and provide ongoing customer service support.responsibilities:serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issuesensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standardsconduct necessary analyses to address client needscommunicate resolutions to clientsdevelop and maintain client portfolio through regular calls and face to face interaction, as neededinform clients about problems (system failures, market issues) and provide regular resolution updatesappropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.qualifications:0-2 years of relevant experienceexperience in customer service preferredcomputer proficiencyconsistently demonstrate clear and concise written and verbal communicationproven investigative and analytical skillsdemonstrated ability to present concepts and influence changeconsistently deliver high-qual...


VYK-324 - CLIENT EXECUTIVE, BOGOTA

El ejecutivo vicepresidente (vice president, vp) de clientes es un puesto de nível sénior responsable de ayudar a los clientes en la recaudación de fondos en los mercados de capital, y proporcionar servicios de asesoramiento estratégicos para las fusiones, adquisiciones y otros tipos de transacciones financieras junto con el equipo de servicios bancarios institucionales. el ejecutivo vp de clientes también trabaja como intermediario en las operaciones para los clientes. el objetivo general de este puesto es actuar como asesor estratégico para nuestros clientes al formular estrategias de inversión y recaudar capital para los clientes. **responsabilidades**: - responsable de la rentabilidad de los clientes, los servicios diarios y la satisfacción de los clientes. - realizar revisiones regulares de clientes para evaluar su satisfacción general y coordinar respuestas a las inquietudes de los clientes. - impulsar la mejora continua de los productos y servicios de citi, y asociarse con grupos de apoyo y clientes para garantizar que citi sea uno de los 3 mejores proveedores. - impulsar el crecimiento orgánico al identificar y aprovechar oportunidades de venta cruzada. - dirigir una gestión y un control sólidos. - trabajar en estrecha relación con las funciones de control, como el personal de asuntos legales, cumplimiento, mercado y riesgo crediticio, auditoría y finanzas para garantizar que exista una infraestructura adecuada de dirección y control. - desarrollar una cultura de finanzas responsables, ética, disciplina de gastos, y correcta supervisión y gestión. - evalú...


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